A Hospitality Mindset: Changing the World, One Day at a Time | Barbara Lang | TEDxCornellU
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- Опубликовано: 14 окт 2015
- At TEDxCornell, Barbara Lang describes how we can each change the world every day by first changing our behavior towards the people who cross our path on a daily basis.
Barbara Lang is a veteran public speaker, career coach, etiquette engager, connector and food entrepreneurship consultant with over 30 years of experience in the hospitality industry. With a long and diverse career nationally and internationally, Barbara believes that developing a "Hospitality Mindset", no matter the circumstance, leads to an enhanced and distinctive style of engagement benefiting everyone - both in and out of the workplace.
This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at ted.com/tedx
Thank you!! Is my aim always to acknowledge and be nice... Let's keep people come over and understanding the meaning of courtesy and care. We will be in a path of changing a lot not only at work but everwere. ❤
She is just great person 😭❤️ has great message
Love From Sofitel Angkor Siem Reap, Cambodia.
Great message!
maria
Great message
wow, little think but can change the world
Great message! I might sound selfish here. Acknowledging the existence of the neglected people can make them happier. Not only does it benefit them, it also benefits us. In my opinion, crime originates from bad emotion and the lack of love and sympathy. If there is more love, the world will be a safer place.
Je t'aime - Please enlighten me on how that's selfish.
Interesting
I feel like im being yelled at.
If I got that note I would probably read it once and then throw it away BECAUSE IT"S A NOTE. I think the leaders in the hospitality industry think too highly of their impact on the world. Ultimately it doesn't matter if you say something nice or do anything nice at the moment because it only lasts a moment. Maybe this is just me, but I don't look back and think of that one time a staff member was hospitable to me. I think if the hospitality industry would let go of its ego, they would come off as more down-to-earth.
I would disagree, however I find your opinion still valid because your values are different. If you dont think back to that moment and feel good about it, then that is simply the way you work, or you simply havent had a experience positive and memorable enough. If the majority wouldnt be impacted by positive experiences in the hospitality industry then the industry wouldnt be so focused on it probably.