Watch part 1: ruclips.net/video/0pomC1CfpC0/видео.html USE CODE "PUCKGAMERSNEXUS" for 10% off ANYTHING on the GN store while it lasts: store.gamersnexus.net/ our ability to permanently ban advertisers and stand on principle for a better industry is funded by our audience's support. For this weekend only, we are donating $5 per order to the Internet Archive. E-Waste Inductor Dice Set: store.gamersnexus.net/products/inductor-full-tabletop-mtg-dnd-premium-dice-set-7-piece-dice-wooden-box-token-card Snowflake the Cat Dice Set: store.gamersnexus.net/products/snowflake-full-tabletop-mtg-dnd-premium-dice-set-7-piece-dice-wooden-box-cat-card PC Building Anti-Static Modmat & Work Surface: store.gamersnexus.net/products/large-modmat-gn15-anniversary Project & Soldering Mats: store.gamersnexus.net/products/gn-project-soldering-mat Copper-Plated Stainless Steel Mule Mug: store.gamersnexus.net/products/gn-copper-plated-stainless-steel-mule-mug-thermal-conductivity-of-copper Learn about NZXT's H1 Fire Hazard issues here: ruclips.net/video/9XIKOSrQdQ0/видео.html
Lots of dislike for Affirm. But I wouldn't have a PC RN without them. I been using lending company's for years. My APR was lowest with affirm compared to any other lender. And its ez to pay and use. They let you choose if you want it to auto-charge or not ect. Its accessible on many many sites if not them then Sizzle is around on the others. If you use lending services. Ide say Affirm in my own anecdotal evidence is better then many others. And once you pay it off, You own it. And nobody can take it away from you or send you to collections if you don't pay once paid off.
Also it wouldn't be near as gross to rent a PC, if they gave you your moneys worth each month. But 250 bucks a month for a 2 year old PC is absolutely gross. And I smoke canna, So Renting for me is a no go. If they smelled it at all while returning it you bet they will say you damaged it. Apple does this already.
I mean, literally. Several industries have apparently become infested with narcissistic dickheads telling us what we want according to them, and then gaslight and mindfuck us when we reject their obvious bullshit and lame, terrible products that they blame us for releasing too. These nard CEOs can get bent homeless shelter "The customer is always right in matters of taste"
Big ups for supporting the Internet Archive; Easily one of the most important services available on the internet today, and I can say it's one of the things I'm most proud to donate to.
After how much we needed it for this piece, I think we will make it a regular group we support now. They have allowed us to dig things up that disappeared right before our eyes.
yeah be careful, sometimes companies and people will request that incriminating material pertaining to them or their actions are taken down and unfortunately the internet archive will buckle to that request. always archive this stuff yourself as soon as possible, too.
Not to mention how bad nintendo wants it down so people stop downloading switch emulators. They did a good job cleaning the internet of as many traces as possible. But you can still download from there. I've even wondered if Nintendo was behind the ddos. No joke. I'm sure not directly. You know, maybe a friend of a friend.
You're original video on the H1 is what showed me the importance of effective journalism and was the reason I started my career as a journalist. Thank you GN for holding scummy companies to account!
@@GamersNexus Seriously? That's awesome!!! I've said to thin air a thousand times Steve should TEACH Journalism and Journalistic ETHICS. He could teach mainstream media a thing or 2 (thousand). His parents raised an incredibly impressive son. Good Luck, AGW! (I just subbed to you, I'll be here on your journey.)
I can't get over the people out there who call pieces like this "drama" No, this is proper journalism. We need more of this not just on RUclips out of the so-called professional print and televised media.
I hope you can make a good living on it. The world over needs FACTS based reporting, not the FEELINGS media cycle the world over has allowed. Best of Luck
Thank you Steve and your crew for standing up for the little guy who may not be aware of these incredibly slimy and disingenuous companies that will do anything for a quick buck and screw over anyone that doesn't know any better. Also, a backhanded slap to those so called "influencers" that are just as culpable as NZXT is. Whether at best they can claim ignorance or at worst being entirely complicit with NZXT's garbage business practices. I'm pretty sure they were paid quite well and knew of this horrid deal that they promoted to those who do not know any better. Thank you again for your honest report of this wretched company and hopefully you have shed light to those who may not have been aware of this rotten company and saved them from spending their precious dollars that they could potentially spend elsewhere for a much better deal.
I'm learning that the sponsors that pay the most are also usually the most rotten, because they know they'll be making a lot of money by shady or unethical practices. Zero shame and zero integrity from these influencers who sponsor them. I couldn't trust someone in real life, behind the scenes who sells themselves to such blatantly bad companies like this.
It sucks to see these scummy practices, but I am absolutely elated that you are EATING off of these investigations. Thank you for you and your teams work and I hope you all continue to be an amazing resource for the community and continue to be as successful as you have been lately!
The CEO revealing the type of card you used to pay right in his damage control tour, validating any concerns about their terms with data handling is just the icing on the cake.
@@jochenkraus7016 If it was in the UK, it would be a breach of GDPR, as they revealed personal information they're supposed to be holding securely. It can result in fines of up to 20 million Euros or 4% of the companies turnover.
@@GamersNexusno joke I bet there’s some best practice language being applied in damage control. I don’t know the legal implications of these words but I appreciate your pointed and intentional language in your videos. 2.3 million subs and you’re as true to your mission as ever.
Even if it is a custom build PC I put together earlier this year, I will say that had I known about these predatory practices by NZXT, I would not have chosen an NZXT case and would rather have considered Corsair or Deepcool....
“It’s not my job to do your homework”. Glad you brought that up, way too many people sit behind a camera and peddle garbage then say “well I didn’t know”, if they weren’t called out they’d keep taking that check.
whoa whoa whoa. lets not make this political by quoting a certain President elect, and his VP. no need adding GamersNexus to Ka$h Patels little black book.
"But it's not fair! I was just collecting thousands of dollars to mindlessly spew information. I shouldn't be responsible for the words that come out of my own mouth!" It's absolute trash. If you're endorsing something you have now tied it to your own brand regardless of how much you get paid. Maybe make sure the thing you're endorsing is something you actually want to endorse before agreeing? Some of these "influencers" have gotten too comfortable in their weird little bubble reality.
The argument that as a creator you shouldn’t be responsible for vetting the things you promote is either moronic or malicious. [edit] to be clear, I’m specifically talking about the creators who think that it’s not their job to vet the companies they promote (as was indicated by BlipTech in this video). If the creator does put reasonable effort into vetting the company but they find nothing questionable, or if the company has lied to them, etc. then that’s completely different and I’m not having a go at those people. In this case though, Gamers Nexus has shown there was lots of information available that made this product questionable at best. In the end they’re putting their name behind the products they promote, so then if that thing turns out to be a scam, they can’t then shrug off their association with it.
@@benstanfill363I think the main problem is the attitude that they shouldn’t have to more than whether they can do a thorough enough investigation or not.
It's beautiful in the same way that a toddler caught in a lie is beautiful. Ain't nobody buying it. It's incredibly lazy. But you know they're going to double-down on it anyway because they've used up all of their brain cells on this and there's nothing else to fall back on. But will they admit their mistakes? No way! Then they'd have to give the money back. Or something. They're fighting back against their last vestiges of personal integrity that they're choosing to ignore.
@@pirojfmifhghek566 you say "used up", which is pretty fu**ing charitable. They're influencers: they are, on average, pretty to look at and that's one of the only 2 requirements, pretty and entertaining. Neither of those requirements are filtering the results for the kind of brain power it takes to even notice their integrity is at risk during a product endorsement.
Love the perfectly placed Monster can with logo lined up as well, fucking hell these people have zero integrity or self awareness, may as well get as much money as I can out of making a fool of myself for money!
@@pirojfmifhghek566 Small children learning how to lie shows that they're progressing normally developmentally. The next step is for them to learn that listening to their conscience is more important than listening to their greed. That's the difference here.
Dude admitted, more than once, during the JayzTwoCents interview that it was a bad deal. He knows what's what and has no qualms about milking unsuspecting people like cash cows. Since I'm a DIYer I wouldn't buy any prebuilt system anyway, BUT you can dam sure bet they'll never receive one dime of my money at the component level and I will go out of my way to steer people away from their ENTIRE product catalog. Companies like this need to be put out of business plain and simple.
Honestly, I don't even care that much about offering a ridiculous service to rich, lazy people. That is nothing new and if it's all it was most of us would just roll our eyes and move on. The problem is the absurd marketing targeting said demographics and partnering with a company whose primary goal is to get as many rental customers locked in as they can. The same company in charge of ID verification.
Yeah it's pretty obviously a bad deal so I was particularly surprised they were even trying something so downright evil. It doesn't take much to ruin the goodwill a company has with its customer base. Being so greedy against people that can't do math and can't afford ownership is hopefully going to be the death of this company.
This is why I tell every gamer I know to support Gamers Nexus. You not only learn so much from this channel, but GN actually stands up for the little guy. I bought a dice set to support y’all again after seeing the NZXT video. Thank you so much Steve for leading a consumer-first organization and doing these kinds of public services!
This channel is one of the few reasons why I open youtube. You rock! Please stay safe & keep up your good work, I really appreaciate it! Hope y'all have a wonderful end-of-year-period!
When a company does not take responsibility and uses the "YOU were confused. YOU were wrong." tactic, i'm staying away as far as i can from that company...
Well he is wrong, he is extrapolating prices which are meant to be short term rentals, to long term. So of course they are expensive, its like renting a car for 5 years then wondering why you paid them that much when you could have purchased the same car 5 times, its called renting..
@@BlackSlimShady not what he's doing, not the point of the video, not what he's attacking the response for. Best case scenario you're writing on behalf of the company but there's too much evidence out there or people ready to leap to the defense of companies like this for seemingly no reason...
@@BlackSlimShady Sigh... The extortionate pricing is only ONE aspect of all the scummy practices involved here. (In the original video, the rental is so expensive that Steve compared the cost to a payday loan or loan shark, with the added benefit that at least you OWN the computer at the end). There is downgrading model specs between purchase and rental models. There is false/lying advertising (claiming top flight spec for old hardware, claiming no contract, etc) There is buried in the T's & C's the option for NZXT to harvest, hold and use ANY personal information that they find on a returned computer (pretty sure this one violates EU GDPR rules). There is the extortionate fines for any damage. There are the claims of a "warranty" when it's a service agreement. Also, if your car lease payments mean you will have effectively bought the car many times over after 5 years, then I suggest you change lease company because you're getting fleeced.
To all the team in Gamers Nexus thank you for all your journalistic work. Many consumers are getting hurt by these money grabbing corporations. They have zero thoughts of how much damage practices like this can affect people who work hard to be able to afford stuff like this.
I wonder if NZXT actually watches Gamers Nexus (despite being a former sponsor). If so, they would have to know Steve would call out their BS ...again. They would have to know what happened to the last few "bad businesses" they tried this kind of thing. It didn't go well for those businesses. Keep it up Steve! One of the few youtubers with true journalistic integrity. It's sad that this is a rare thing these days.
The best part of all this is when they think they are doing damage control & it ends up causing them to get pwned even harder! Keep Pucking them up Steve - We love it!
I just told my wife of 24 years, I want us to be "commitment free". She replied " I'm confused". We are both currently filling out applications for jobs on NZXT's website.
@@DiagonalByte Hey, he can't make payments if he's sleeping with the fishes. And as long as he makes his payments on time, we won't be needin to break any thumbs. Capiche?
he can buy a high end pc for 2000$ now, and as long as he pays back the mafia ~110$ for 36 months, he can keep his kneecaps. double the price, but still a better deal than this companys rent program
"we were just as blind sided as all the consumers" - no my dude. Being "blind sided" is not the same as blindly repeating marketing talking points you've been provided with. You may not have had bad intent to mislead, but it is your responsibility to vet what you advertise. You have a certain authority as someone who is perceived as knowing his stuff and telling people what to buy, that's why they call you an "influencer". Esp if your audience includes minors, you should be aware of that responsibility and think about what you're telling them. Maybe you didn't mean to be complicit in this scam, you were just careless when you took that juicy ad money. Own it, learn from it and do better in the future.
They aren't actually sorry about anything else than getting caught. Just the kind of miserably shitty attitude you can expect from people who behave like those do.
They don't care, as long as they are getting paid. Now it's just little damage control, as usual. Though in most cases even that is not necessary. Just keep rolling.
The only way they'll learn is by getting bankrupted by the FTC. When it hurts their livelihood and freedoms, then they'll actually do something about it.
So uh... NOW they're definitely radioactive. They had a window. A very slim window to say "Sorry, we dropped the ball, we're suspending the rent programme while we look into the issue". Now that window is gone. This is the beginning of the end for them.
What I love so much about Gamers Nexus is not just that they are doing journalistic work that's very important for the consumer space. It's that they are not afraid to make fun of completely ridiculous statements made by companies if they are trying to Gaslight or similar. Steve really paints the whole picture in a very digestible manner.
Other journalists play nice and use professional language so they don't turn off companies from giving them access. Gamer's Nexus says whatever they want because they actually give a shit about the consumer instead of maintaining access.
TY for continuing this. Companies such as NZXT know what they are doing and they have lawyers and a legal department that is literally there to guide things like language in an EULA.
In the interview with Jay it pissed me off so much when the CEO said that they were taking full responsibility, then later said “oh, that’s Fragile’s agreement, not ours” about the things in the contract
you see all the bot/paid comments under every top comment on that video, all saying similar stuff like "I used to like GN but Steve is sensationalist and overdramatizing" and "I dont know if I can watch Jay anymore after this"? Its crazy man, they are trying desperately to damage control this.
To be fair, every time he brought up Fragile he'd also back up and say "it's still our responsibility". To me this screams of messy misaligned partnership strategy clusterf#$%.
content creator at the end was high as a kite when he posted that shit. An ad is like a marriage where the content creator turns into a business that marries another business. if one goes into hot water the other is right there with them.
I don't know, he's basically bashing the guy for not catching it before he did? I mean his response was dumb, he dug his own grave when he could have just accepted responsibility but I mean gamersnexus was running ads for them too for awhile. They just caught it first because they're actual computer experts. Even if they weren't it's still the same. I'd argue that if you can trash content creators then gamers nexus should be trashed too. The guy pulled his ads so I kinda understand his position.
@@joshuawark6476 Even if we accept your premise, which is that they didn't know it was a scam, a moral person would be contrite when confronted with evidence that they had been promoting a scam. Immediately shifting the blame is an enormous red flag. Also, c'mon, just watch the response. Do you think that guy gives a shit? Do you think if one of his friends had come to him and said "hey man, this company you're promoting is kinda scammy", he would have looked into it and publicly distanced himself from them? Use your intuition, it's a powerful tool.
Yeah that clown knew exactly what he's doing and is just running damage control. Total loser but morons will probably still watch him so I guess he's good at whatever it is he does.
I completely forgot how dearly I laughed at the STFU moment the first time. And now once again. You know how serious it is when the calm in person puts you to sleep like this. Heartfelt appreciation for you peeps doing the dirty work. Please continue exactly this way!
@@GamersNexus Seriously, its so good to see any consumer advocacy in this day and age of selling-thru-obfuscation. TY to you and your team for the voodoo that you do so well!
the quality of investigative journalism from y'all is honestly the best of any outlet I've seen in my adult life. I wish the regular news put out the same quality you guys do.
Influencers received money and a buzzword filled tip sheet. I bet they get paid for cramming in each of the points. GN won't do ads for stuff unless they're comfortable in doing so. That's the way it should be
Thank goodness GN exists. Please don't ever change what you do or how you do it. You are awesome! Your intelligence, eloquence, appropriate use of expletives when necessary and unwavering passion for the consumer and what is decent should be applauded by all. I used to think highly of NZXT but they have lost my business permanently. I will sign off for now so I can go do some shopping from GN web store so as to support you. Again, GN is awesome! Thank you for shining a light on all these despicable companies (the owners and execs, not the blue collar workers who we all know don't drive these scams and are often forgotten victims themselves as they have to tow the line in order to survive) and calling them out, especially when they try to further gaslight consumers with their dishonest and disingenuous damage control interviews!!!! Scumbags!!!!
I like the more factual videos from GN. Used to watch Linus but stopped around the screwdriver and backpack drop, got tired of what felt like them just showboating. Now it's just Steve and Jay for me
@@DigitalRenegad3 I agree. I used to watch Linus too but after a while they seemed I felt they were becoming too ridiculous and then they had their own credibility and I've never gone back. For me it's just GN now.
I agree. Highly value what GN is doing and supporting them with a donation here and there. I hope they'll stick around for a long time and never change. They're my number one source in the tech space now. Concerning NZXT, I am so glad I've never bought anything from them before. It'll remain this way.
Influencers refusing to take accountability (after getting a nice paycheck for shilling the program) is so on point with NZXT themself. I guess like minded people attracts one another.
Love how the guy makes his reply video with the big can of sponsored monster energy drink in the forefront on the desk. Even when they're responding to a serious controversy they've gotta keep shilling those products!
@@morgenmuffel5747 Not how that works. You have to declare each piece of content individually, even if there's a preexisting contract. They'd be risking being fined quite a large chunk of money, and they aren't a large company.
Thank you so much for not only repeatedly bigging up the Archive, but actively *donating* to them. They are SO, SO crucially important to the internet and society and our culture as a whole, and it feels like so unfortunately few people realize it.
It makes me really happy that y'all have enough power to call companies out on things like this and they hit the panic button. Thanks for being on our side.
Its crazy how good the journalism on a computer parts youtube channel is compared to a lot of so called modern journalists. We need more journalism like this in all facets of life.
@@PecoMid Great journalism still exsits. The bigger ''news'' conglomerate just pushes anyone with ethics to propagate certain views they deem acceptable. Exceptional journalism exist on local fronts. I would really recommend supporting these endeavours.
@@king_fitz9931 The down payment primarily goes to the sales associate at the licensed dealership franchisee. NZXT is their own point of sale, with no middleman equivalent to a dealership.
Steve, as someone that previously had an H1 case, I wanna personally thank you for what you did. I talked about this a few times within your comment section and Jayz. I was a part of the NZXT subreddit when the first person reported their case caught fire. Members of that subreddit mocked said person for their lack of PC building skills. Everyone blamed said person for the fuck up. For people unaware, that subreddit has official NZXT employees that are mods and just normal mods, you can tell by the color of their flair. I was so shocked and disappointed NZXT employees responded the way they did. I said something to them, publicly, and my comments were deleted. Thankfully, when that person reported their case caught fire, I was within my return policy window. Unfortunately someone else came forward and said same thing happened to them. I immediately returned my H1 for a full refund. Because of you, so many people became aware of this issue. You potentially saved a lot of peoples lives because of this. I was always upset that you and Jay ran NZXT ads like that fuck up never happened. Maybe it’s your weakness to forgive and move on and maybe it’s one of my problems for not but I swore off NZXT over it. It’s so disgusting the CEO said you blew that out of proportion. I knew from that H1 fuck up, the CEO is a pos. Thankfully you did this investigation about NZXT. Hopefully soon they won’t exist, they don’t deserve to.
I have the original H1 and went through that riser cable process too... IN AUSTRALIA. I no longer use it because the AIO is a P.O.S. and it really wasn't cooling my PC adequately.
Honestly, as someone who's had a house fire myself in 2022 (not related to the H1), I am deeply outraged about the incident with the H1 case. That they would downplay it. Nothing happened to me during my fire, but it's still a traumatising event through and through, and the loss of some precious items I held dear still hurts. So it's really disgusting to hear how they've handled this incident. Together with the rent program and their response to being called out, well, there is nothing left to think of this company anymore for me other than that they are scumbags.
@@123Suffering456 I previously had an unrelated house fire as well. That's one of the reasons why it pissed me off when this all got swept under the rug. Sorry to hear about your situation.
@@Edgemaster72I'm not trying to defend NZXT, but part of the reason it costs more to rent instead of finance is because with renting you are not locked in to pay for the entire cost of the PC...You can keep it a month or a few months and send it back if you can't afford it anymore...That being said, their rent fee is still absurd for what you are getting...A normal mark up would be 25% not 100%...
To be honest Affirm is basically just like a credit card. My APR on my credit card is similar to Affirm. So as much as it's not ideal to use it, NZXT is like getting raw dogged endlessly.
I work for an HVAC company and literally in the Mission AND Value statement we talk about doing right by the customer, being honest and having integrity. Now its an HVAC company so our prices are high because it is expensive to operate, but we are fair. Half the calls I ran yesterday I didnt need/couldn't charge for due to various reasons. The vast majority of our customers are happy with our services and usually stick with us long term. Let that be a lesson to Johnny, you can make a profit off your customers and have most of them be happy with you. Our company has tons of 5 star google reviews, we dont need to recycle 6 reviews. There are customers that will overpay, recieve a product and be fine. But those are always a small part of any market but clearly NZXT and the shitty company they partnered with are fine with taking every one of their dollars, instead of having a reasonable profit margin and more happy customers.
Dang, what multi-billion dollar HVAC company works like that? Oh, you mean some scrud small-time operation that's been stagnant for years with minimal growth? got it.
@@tim3172 Growth over everything. Growth over dignity, over decency, over customers, over humanity, over sustainable but non-malicious business. Once you yourself get screwed by a company with an attitude like yours - don't come crying to mommy. Oh and don't forget to clean your tongue, Tim - that boot polish made it charcoal.
I never thought I'd have good things to say about an HVAC company, but I found one a couple years ago that treated my family right and they earned a customer for life. The difference between a good and bad HVAC company is night and day.
*Steve, once again you create Board Room panic and Aisle 3 cleanup on full display. Thank you for mentioning the value of the Internet Archive for exposing corporate malfeasances. Sent them a donation. Love ya'!*
This is a good piece of journalism follow up. My cousin produced local TV news last century, and they did a consumer information piece about how it was better to buy than lease cars. The car advertisers didn't like it, and let the station know about it. That's why this reporting is so important. Thanks for the follow up piece.
The fact influences aren’t taking the blame for the fact they didn’t freaking read what they were promoting truly summarizes the state of the internet today. Brother, you only have yourself to blame. Look into your sponsors ffs. “I see money, I take money, I read script (but can’t even adhere to it)”
As soon as I hear these influencers talk, I know I'm listening to someone with a single digit IQ. I never heard of any of those guys, and you'd have to be an idiot to take tech advice from any of them.
Hot damn, NZXT saw what Artesian Builds did in 2022 and actually said, "Hold my beer." The actual fuck. (Giving me bad flashbacks of that time, holy shit, what a nightmare.) Steve, thanks for all the work y'all do, holy shit. Will never be getting anything from NZXT again and I especially love seeing y'all's support of Internet Archive, too. Massive W on that one. :)
In Germany, each and every RUclips video that contains a sponsored ad has to be declared as advertisement - in its entirety! Not just the sponsored segment, all of it!
In principle I agree with you, but how often are they actually held responsible? Pretty much never, sadly. Just assume that if an ‘influencer’ is peddling something, it’s going to be hot garbage.
@@mitchmillett9214 In the UK, more than you think. After a quick google search, here's are few to get you started: Holly Thompson, Biggs Chris, Jamie Clayton, Lauren Goodger, Rebecca Gormley, Yazmin Oukhellou, Scott Timlin, and Eva Zapico....
yeah its absolutely assbackwardsbuckwild that any of this shit is even remotely legal in the U.S.. absolutely none if this would fly even for a microsecond where I live in europe..
I like Jay a lot but this is true and he absolutely is carrying water for companies like this by doing these interviews where he essentially pretends they are acting in good faith and can be 'reformed'. He knows they're lying and can't but he's financially entangled with them.
@@ParadoxicalThird I've met him IRL. Seems like a genuine dude. I reckon it's less about the money and more about his non-confrontational nature. Because there are people out there who are just non-confrontational like that. Not the best interviewers when it comes to interviewing people who are embroiled in a scandal. To run a proper scandal-oriented interview, the interviewer has to pitch hard-ball. Jay's just a bit too gentle for that. Him being gentle is why I like him, but it does make him less than ideal for the task at hand. Companies know that, and that's why they go to him. Steve ain't afraid to pitch hard-ball, and that scares companies.
True, but let's give some props to Jay for still confronting that CEO with the hard truth about what they advertised. You can't really get him to start yelling at the CEO and calling him a liar because that interview would be over long before the CEO could further dig their hole.
@@pogtuber5146I concur with this. Jay didn't do a softball interview. He came prepared with most of the questions you would expect given the points Steve raised in the initial interview. It wasn't a polished interview, which you can't blame Jay for given that's not really what the channel is about, but he deserves credit for a fairly thorough (and not heavily edited) video. Transparency is good here.
I think Internet Archive deserves some monetary love for being one of the heroes in this story. NZXT, you can throw a rock, hide your hand, work in the dark against your fellow gamer but as sure as God made black and white, what's done in the dark will be brought to the light.
Quote from futurama when Zoidberg becomes a billionaire and gambles it all away: "This is why you never see poor people with billions of dollars" Being poor is a mentality. A lot of people spend their money on garbage instead of saving money. That includes me. Not everyone has the means or opportunity to rise above the level of "brokie", but a lot of people are just not willing to do what it takes to become rich. And I'm one of those people. The vast majority are that type of person. Some poor people just need a kick in the head from society to set them straight on the path to wealth. Sometimes all it takes is one massive realisation and you're well on your way to become rich.
Something that Gamers Nexus missed out or did not cover. A component in the rental system breaks and needs to be repaired. 1)Is this onsite repair or return to base? 2)If return to base, who chooses courier and pays the fees for shipping? 3)If the system is shipped back for repair and is damaged further, does the damage in shipping clause come into affect? 4)If the system is away for repair and is not returned within 2 weeks, what rights does the customer have to stop payments? (Some parts can take months to be replaced.} I was going to ask on first video, normal distraction and never did. I had an issue like this with a Global company. Warranty claim was approved, here is the kicker, named courier had to be used and a certain service had to be used. This is to return a faulty items (2 PSUs failed within a week of each other 450w-£40 and 550w-£45), that may not be deemed as warranty fail. For me to send back was going to cost £80 each. No I did not sent back and still have them as a reminder. Old saying buy bad pay twice.
This is like asking if a loan shark threatens to murder your family, and you let him in your house, should you serve him dinner. Just stop. You already know it's a scam. You don't need to ask if the returns are a scam. They're going to be a scam. Because these guys are scammers. And yes, you would probably just have to pay everything yourself. I bet if you stop paying the monthly fee, even if your system is missing for 6 months. They'll just repo the unit. And keep charging you. For funnies.
Some global companies can be a bit scummy but I am happy to report that Google seems to be above board (or they have to be). I had a pixel phone that has swollen battery, I informed Google about this, and they sent me another phone, told me to recycle the current one. It's nice of them but it's also responsible as you can't ship a battery that's known to be defective. Would NZXT do this? I doubt it. They should be facing criminal charges.
![Noob To Max With DRAGON REWORK In Blox Fruits [FULL MOVIE]](http://i.ytimg.com/vi/LnBMOinoOvA/mqdefault.jpg)
Watch part 1: ruclips.net/video/0pomC1CfpC0/видео.html
USE CODE "PUCKGAMERSNEXUS" for 10% off ANYTHING on the GN store while it lasts: store.gamersnexus.net/ our ability to permanently ban advertisers and stand on principle for a better industry is funded by our audience's support. For this weekend only, we are donating $5 per order to the Internet Archive.
E-Waste Inductor Dice Set: store.gamersnexus.net/products/inductor-full-tabletop-mtg-dnd-premium-dice-set-7-piece-dice-wooden-box-token-card
Snowflake the Cat Dice Set: store.gamersnexus.net/products/snowflake-full-tabletop-mtg-dnd-premium-dice-set-7-piece-dice-wooden-box-cat-card
PC Building Anti-Static Modmat & Work Surface: store.gamersnexus.net/products/large-modmat-gn15-anniversary
Project & Soldering Mats: store.gamersnexus.net/products/gn-project-soldering-mat
Copper-Plated Stainless Steel Mule Mug: store.gamersnexus.net/products/gn-copper-plated-stainless-steel-mule-mug-thermal-conductivity-of-copper
Learn about NZXT's H1 Fire Hazard issues here: ruclips.net/video/9XIKOSrQdQ0/видео.html
Thanks Steve 🙌
RIP NZXT
you people are lovely :)🏴☠
The fact that you doubled down on your "shut the fuck up" to NZXT - LEGEND.
NZXT is late to the party, Thys has been going on with merchants for at least 20 years
They pulled a “We’re sorry you feel that way”.
At this point it's "We're sorry you caught us"
Queue South Park "I'm sorry" clip
It's a bold strategy Cotton. Let's see if it pays off for them.
They doubled down.
"We'd prefer not to experience consequences from this"
NZXT's new Gaslight branding. "We're sorry you've chosen to interpret our product offerings this way."
If Lionel Hutz opened a computer store.
No, Money Down! Oh, and this merchants association logo shouldn't be here either
And so toxic, they may as well be a gas lamp with a thorium mantle
Lots of dislike for Affirm. But I wouldn't have a PC RN without them. I been using lending company's for years. My APR was lowest with affirm compared to any other lender. And its ez to pay and use. They let you choose if you want it to auto-charge or not ect. Its accessible on many many sites if not them then Sizzle is around on the others. If you use lending services. Ide say Affirm in my own anecdotal evidence is better then many others.
And once you pay it off, You own it. And nobody can take it away from you or send you to collections if you don't pay once paid off.
Also it wouldn't be near as gross to rent a PC, if they gave you your moneys worth each month. But 250 bucks a month for a 2 year old PC is absolutely gross. And I smoke canna, So Renting for me is a no go. If they smelled it at all while returning it you bet they will say you damaged it. Apple does this already.
even though we left very little room for interpretation
It's true, I rented an NZXT then won a Fortnite tournament and was able to use that money to pay for a lawyer to sue them for false advertisement.
Did you get a PC with EVEN better specs than advertised?
Maybe you should be thanking them.
Love your uploads! 😂
Will Any Fartnite champions say this?
That's called hypothetical. Noone was promising.
@@DominickDecocko Don't care, this is a scam.
i love how the URL is DAANNG MAN. even youtube is judging the nzxt controversy
Ooooo, nice catch :D
I wouldn't have noticed this if you hadn't pointed it out. Classic Google silliness, I love it. Thank you for making me aware.
underrated comment
A friend shared the link with me and DAANNG MAAN is precisely what I was thinking
"DAANNGvMANM" for the mobile ppl who can't see it
"The customer is always wrong" seems to be a popular business strategy this decade.
Next: "The customer is confused."
I mean, literally. Several industries have apparently become infested with narcissistic dickheads telling us what we want according to them, and then gaslight and mindfuck us when we reject their obvious bullshit and lame, terrible products that they blame us for releasing too. These nard CEOs can get bent homeless shelter
"The customer is always right in matters of taste"
@@GamersNexus With soon to be available DLC: "The customer misinterprets his feelings"
That’s a bold move Cotton…
Wouldn't be surprised if we see more united health care moments in the coming months...
Big ups for supporting the Internet Archive; Easily one of the most important services available on the internet today, and I can say it's one of the things I'm most proud to donate to.
After how much we needed it for this piece, I think we will make it a regular group we support now. They have allowed us to dig things up that disappeared right before our eyes.
unfortunately they do wipe things.
yeah be careful, sometimes companies and people will request that incriminating material pertaining to them or their actions are taken down and unfortunately the internet archive will buckle to that request. always archive this stuff yourself as soon as possible, too.
@@wangsunfuh8889they pull stuffs due to the owners requesting to
They literally censor websites.
"DAMNIT GAMERS NEXUS STOP CALLING US OUT" is all I heard from the influencers and NZXT.
"Why are you proving I didn't do any due diligence?!" is all I heard
Look, Faded. Who's the real bad guy here? Me, for setting fire to your hair, or Steve, for pointing out it was me who set fire to your hair?
They all need to be sued!
Scumbags rarely enjoy having a light cast on what they prefer to do in the dark.
ZTT accepted responsibility and started making changes. 🔥
Thanks Steve!
Back to you Steve!
4:41 which is why I think these companies really want the internet archive gone
100%.
The recent attack on internet archive was from companies.
Daily reminder to support Internet Archive and Wikipedia if you've got a few bucks.
yup.
Not to mention how bad nintendo wants it down so people stop downloading switch emulators. They did a good job cleaning the internet of as many traces as possible. But you can still download from there. I've even wondered if Nintendo was behind the ddos. No joke. I'm sure not directly. You know, maybe a friend of a friend.
You're original video on the H1 is what showed me the importance of effective journalism and was the reason I started my career as a journalist. Thank you GN for holding scummy companies to account!
Wow! That's so cool that you got into the field! Thanks for sharing.
@@GamersNexus Seriously? That's awesome!!!
I've said to thin air a thousand times Steve should TEACH Journalism and Journalistic ETHICS. He could teach mainstream media a thing or 2 (thousand). His parents raised an incredibly impressive son.
Good Luck, AGW!
(I just subbed to you, I'll be here on your journey.)
I can't get over the people out there who call pieces like this "drama"
No, this is proper journalism. We need more of this not just on RUclips out of the so-called professional print and televised media.
I hope you can make a good living on it. The world over needs FACTS based reporting, not the FEELINGS media cycle the world over has allowed. Best of Luck
Your*
Thank you Steve and your crew for standing up for the little guy who may not be aware of these incredibly slimy and disingenuous companies that will do anything for a quick buck and screw over anyone that doesn't know any better. Also, a backhanded slap to those so called "influencers" that are just as culpable as NZXT is. Whether at best they can claim ignorance or at worst being entirely complicit with NZXT's garbage business practices. I'm pretty sure they were paid quite well and knew of this horrid deal that they promoted to those who do not know any better. Thank you again for your honest report of this wretched company and hopefully you have shed light to those who may not have been aware of this rotten company and saved them from spending their precious dollars that they could potentially spend elsewhere for a much better deal.
Legend
Best use of a hundo.
I'm learning that the sponsors that pay the most are also usually the most rotten, because they know they'll be making a lot of money by shady or unethical practices. Zero shame and zero integrity from these influencers who sponsor them. I couldn't trust someone in real life, behind the scenes who sells themselves to such blatantly bad companies like this.
Holy s---! Can I be your friend?
Thanks for helping this awesome channel.
It sucks to see these scummy practices, but I am absolutely elated that you are EATING off of these investigations. Thank you for you and your teams work and I hope you all continue to be an amazing resource for the community and continue to be as successful as you have been lately!
The CEO revealing the type of card you used to pay right in his damage control tour, validating any concerns about their terms with data handling is just the icing on the cake.
Nailed it.
Lol, yes. It's probably not enough to get them in trouble, but is this even legal?
@@jochenkraus7016I don't think it's illegal, just really scummy...
@@jochenkraus7016it feels like a breach of privacy lol
@@jochenkraus7016 If it was in the UK, it would be a breach of GDPR, as they revealed personal information they're supposed to be holding securely. It can result in fines of up to 20 million Euros or 4% of the companies turnover.
They’re gonna be confused when sales drop by 200%
Lol good one
is that even mathematically possible lol
They'll certainly pretend to be.
@@jeffb.6642Its caled hyperbole man, don't be like that
@@jeffb.6642 If there's 100 people who bought their products in this quarter, and the next quarter the number is 33, that's a 200% drop in sales
May 18th: Asus says we`re confused
December 6th: NZXT says we`re confused
Hey, if they want to follow the ASUS rulebook, that's on them!
@@GamersNexusno joke I bet there’s some best practice language being applied in damage control. I don’t know the legal implications of these words but I appreciate your pointed and intentional language in your videos. 2.3 million subs and you’re as true to your mission as ever.
Oh no, we created a loop of “confusion”!
December 2067: Steve is confused for being over 100 years of age 😂
@@trivalentclanwho U gone for motherboard?
Danke!
"Babe, gaslighting isn't a real thing, you're just confused."
I'm definitely remembering this one for my next argument.
What is definitely not confusing is the fact that I will no longer buy NZXT products.
Welcome to the band, hop in the wagon.
facts
Even if it is a custom build PC I put together earlier this year, I will say that had I known about these predatory practices by NZXT, I would not have chosen an NZXT case and would rather have considered Corsair or Deepcool....
Same
I will buy more 💜
4:41 Thanks Steve! Thanks Internet Archive! The Opening was brutal, love it!
Thanks, Zecko!
if you like the internet archive might as well donate to them they work of donations and they recently got ddos they they really need it
please donate the same to internet archive too, they need it a lot!
100€ DAAAAAMN
Aaand that's probably why some groups want Internet Archive killed...
“It’s not my job to do your homework”. Glad you brought that up, way too many people sit behind a camera and peddle garbage then say “well I didn’t know”, if they weren’t called out they’d keep taking that check.
YES YES YES. god i hate that so much, that it gotten so common...
whoa whoa whoa. lets not make this political by quoting a certain President elect, and his VP. no need adding GamersNexus to Ka$h Patels little black book.
@@RandomDeforge Fuck it, why not have everyone on the revenge list?
"But it's not fair! I was just collecting thousands of dollars to mindlessly spew information. I shouldn't be responsible for the words that come out of my own mouth!"
It's absolute trash. If you're endorsing something you have now tied it to your own brand regardless of how much you get paid. Maybe make sure the thing you're endorsing is something you actually want to endorse before agreeing? Some of these "influencers" have gotten too comfortable in their weird little bubble reality.
Contrast with Jayztwocents who said (paraphrased) "I didn't know. I'm sorry. I should have been more diligent."
It's funny how _"confusion"_ never seems to be bad for the company, always the consumer. What a coincidence!
Yeah, they weren’t confusing, we were confused.
I cant wait for "We're sorry we confused* you.
Size 1 font at the bottom: *Now please ignore the fact we intentionally did this"
The CEO will be confused when the judge is done with him
@@Rogerkonijntje Lmao, yeah like that actually happens in the West.
You seem to forget who the justice system works for, it ain't us.
@@kristoffer3000 Exactly. The dude who went after that healthcare ceo understood that.
The argument that as a creator you shouldn’t be responsible for vetting the things you promote is either moronic or malicious.
[edit] to be clear, I’m specifically talking about the creators who think that it’s not their job to vet the companies they promote (as was indicated by BlipTech in this video).
If the creator does put reasonable effort into vetting the company but they find nothing questionable, or if the company has lied to them, etc. then that’s completely different and I’m not having a go at those people.
In this case though, Gamers Nexus has shown there was lots of information available that made this product questionable at best.
In the end they’re putting their name behind the products they promote, so then if that thing turns out to be a scam, they can’t then shrug off their association with it.
It screams no integrity
I've seen this with many creators who don't give a fuck about their sponsorships.
I can understand if you have to dive down some deep rabbit hole to find something out, but a google search shouldn’t be too much.
Yeah i cant believe that one creator made a statement and pointing the blame at nexus
@@benstanfill363I think the main problem is the attitude that they shouldn’t have to more than whether they can do a thorough enough investigation or not.
The gaslighting is beautiful. From the influencers too, "i'm a victim for taking lots of money and doing 0 due diligence at the expense of my viewers"
It's beautiful in the same way that a toddler caught in a lie is beautiful. Ain't nobody buying it. It's incredibly lazy. But you know they're going to double-down on it anyway because they've used up all of their brain cells on this and there's nothing else to fall back on. But will they admit their mistakes? No way! Then they'd have to give the money back. Or something. They're fighting back against their last vestiges of personal integrity that they're choosing to ignore.
@@pirojfmifhghek566 you say "used up", which is pretty fu**ing charitable. They're influencers: they are, on average, pretty to look at and that's one of the only 2 requirements, pretty and entertaining. Neither of those requirements are filtering the results for the kind of brain power it takes to even notice their integrity is at risk during a product endorsement.
Love the perfectly placed Monster can with logo lined up as well, fucking hell these people have zero integrity or self awareness, may as well get as much money as I can out of making a fool of myself for money!
@@pirojfmifhghek566 Small children learning how to lie shows that they're progressing normally developmentally. The next step is for them to learn that listening to their conscience is more important than listening to their greed. That's the difference here.
If by "beautiful" you mean ugly, then yeah, it is.
Best Tech Journalism on RUclips. Thank you all for looking out for the consumers!!
Thank you!
You are a hero
Dude admitted, more than once, during the JayzTwoCents interview that it was a bad deal. He knows what's what and has no qualms about milking unsuspecting people like cash cows. Since I'm a DIYer I wouldn't buy any prebuilt system anyway, BUT you can dam sure bet they'll never receive one dime of my money at the component level and I will go out of my way to steer people away from their ENTIRE product catalog. Companies like this need to be put out of business plain and simple.
Same. Will never use NZXT in any future build.
Honestly, I don't even care that much about offering a ridiculous service to rich, lazy people. That is nothing new and if it's all it was most of us would just roll our eyes and move on.
The problem is the absurd marketing targeting said demographics and partnering with a company whose primary goal is to get as many rental customers locked in as they can. The same company in charge of ID verification.
Unfortunately I purchased a nzxt case right before this story dropped from best buy...
💯
Yeah it's pretty obviously a bad deal so I was particularly surprised they were even trying something so downright evil. It doesn't take much to ruin the goodwill a company has with its customer base. Being so greedy against people that can't do math and can't afford ownership is hopefully going to be the death of this company.
Just ordered my PC magnet kit. Happy to support honest journalism. Keep up the good work guys!
Thanks GN! Your consumer advocacy is so appreciated in this era of corporate greed and sleaze. It's nice to have someone in our corner.
Thanks Steve! Here's my support for your excellent and continued journalism.
Solute
why would you spend money to a channel that makes enough on its own?
o7
@@NicoWayne95 It’s called “support”, you probably wouldn’t understand it
@@NicoWayne95 this channel couldn't survive on ad revenue alone; that's why they need sponsorships, donations, and merch to sell.
This is why I tell every gamer I know to support Gamers Nexus. You not only learn so much from this channel, but GN actually stands up for the little guy. I bought a dice set to support y’all again after seeing the NZXT video. Thank you so much Steve for leading a consumer-first organization and doing these kinds of public services!
Thank you so much for the support, referrals to your friends, and kind words!
@ You’re very welcome! Thanks for all that you guys do!!
@@GamersNexusI love U ❤
Agreed
Holy shit, this year's disappointing pc will be confused!
This channel is one of the few reasons why I open youtube. You rock! Please stay safe & keep up your good work, I really appreaciate it! Hope y'all have a wonderful end-of-year-period!
When a company does not take responsibility and uses the "YOU were confused. YOU were wrong." tactic, i'm staying away as far as i can from that company...
(omg those "influencers" blamed Steve for the backslash THEY got because they sell anything without caring for their viewers. wtf)
Well he is wrong, he is extrapolating prices which are meant to be short term rentals, to long term. So of course they are expensive, its like renting a car for 5 years then wondering why you paid them that much when you could have purchased the same car 5 times, its called renting..
@@BlackSlimShady not what he's doing, not the point of the video, not what he's attacking the response for. Best case scenario you're writing on behalf of the company but there's too much evidence out there or people ready to leap to the defense of companies like this for seemingly no reason...
@BlackSlimShady always someone riding the meat of these corporations like they're married to them or something...
@@BlackSlimShady
Sigh...
The extortionate pricing is only ONE aspect of all the scummy practices involved here.
(In the original video, the rental is so expensive that Steve compared the cost to a payday loan or loan shark, with the added benefit that at least you OWN the computer at the end).
There is downgrading model specs between purchase and rental models.
There is false/lying advertising (claiming top flight spec for old hardware, claiming no contract, etc)
There is buried in the T's & C's the option for NZXT to harvest, hold and use ANY personal information that they find on a returned computer (pretty sure this one violates EU GDPR rules).
There is the extortionate fines for any damage.
There are the claims of a "warranty" when it's a service agreement.
Also, if your car lease payments mean you will have effectively bought the car many times over after 5 years, then I suggest you change lease company because you're getting fleeced.
To all the team in Gamers Nexus thank you for all your journalistic work.
Many consumers are getting hurt by these money grabbing corporations.
They have zero thoughts of how much damage practices like this can affect people who work hard to be able to afford stuff like this.
I wonder if NZXT actually watches Gamers Nexus (despite being a former sponsor). If so, they would have to know Steve would call out their BS ...again. They would have to know what happened to the last few "bad businesses" they tried this kind of thing. It didn't go well for those businesses. Keep it up Steve! One of the few youtubers with true journalistic integrity. It's sad that this is a rare thing these days.
lol simp 🤣😂🤣😂🤣
The problem with youse is that you’re consumers instead of customers.
The problem is your consumerism, try being a customer instead.
@@PuthySlayer69420 lame-azz betaboi, lol.
Thanks guys. I’m tired of corporations left and right sh*tting on our heads.
Fax machine homie.
The best part of all this is when they think they are doing damage control & it ends up causing them to get pwned even harder! Keep Pucking them up Steve - We love it!
I just told my wife of 24 years, I want us to be "commitment free". She replied " I'm confused". We are both currently filling out applications for jobs on NZXT's website.
Make sure you "affirm" your vows.
Lolol
What specs does she have?
@@jeremykothe2847 whatever it is it definitely isn't what's advertised 24yrs ago 😉
@@jeremykothe2847a 36-D
This is so sad to see, thank god I got a 103% interest rate loan from my local mafia instead of using their rental program, dodged a bullet there
Considering it's the Mafia, maybe not literally dodged. :p
@@DiagonalByte Hey, he can't make payments if he's sleeping with the fishes. And as long as he makes his payments on time, we won't be needin to break any thumbs. Capiche?
@@thundercat_pumyra Thumbs? that's Childs play Capiche 🙂
@@greenmarine5 thumbs are probably more valuable to a gamer than kneecaps, i think theyve got the right idea
he can buy a high end pc for 2000$ now, and as long as he pays back the mafia ~110$ for 36 months, he can keep his kneecaps. double the price, but still a better deal than this companys rent program
"we were just as blind sided as all the consumers" - no my dude. Being "blind sided" is not the same as blindly repeating marketing talking points you've been provided with. You may not have had bad intent to mislead, but it is your responsibility to vet what you advertise. You have a certain authority as someone who is perceived as knowing his stuff and telling people what to buy, that's why they call you an "influencer". Esp if your audience includes minors, you should be aware of that responsibility and think about what you're telling them. Maybe you didn't mean to be complicit in this scam, you were just careless when you took that juicy ad money. Own it, learn from it and do better in the future.
They aren't actually sorry about anything else than getting caught. Just the kind of miserably shitty attitude you can expect from people who behave like those do.
They don't care, as long as they are getting paid.
Now it's just little damage control, as usual. Though in most cases even that is not necessary. Just keep rolling.
The only way they'll learn is by getting bankrupted by the FTC. When it hurts their livelihood and freedoms, then they'll actually do something about it.
Blindsided by the cash is the problem
That comment drove me crazy. The idea that he's just like the consumer despite the money going the OPPOSITE direction and not researching anything.
Man, I love this channel...they are doing great work for our gaming and PC community. Hats off to all who contribute!
Thanks Steve.
Thanks Holthaus ✋🤚
BACK TO YOU STEVE
Over to you Steve
So uh... NOW they're definitely radioactive.
They had a window. A very slim window to say "Sorry, we dropped the ball, we're suspending the rent programme while we look into the issue". Now that window is gone. This is the beginning of the end for them.
Choosing Full Power Steve instead of an easy PR win is a choice
that's the thing, given the opportunity, they never take the high road. none of them and they never will. scumbags each and every one
They had a window, but they boarded it up and decided the sewer was a better escape option.
@@breach005 one of the choices of all time you might even argue
meh, their daddy investors will save them and rebrand them for profit.
What I love so much about Gamers Nexus is not just that they are doing journalistic work that's very important for the consumer space. It's that they are not afraid to make fun of completely ridiculous statements made by companies if they are trying to Gaslight or similar. Steve really paints the whole picture in a very digestible manner.
Other journalists play nice and use professional language so they don't turn off companies from giving them access. Gamer's Nexus says whatever they want because they actually give a shit about the consumer instead of maintaining access.
TY for continuing this. Companies such as NZXT know what they are doing and they have lawyers and a legal department that is literally there to guide things like language in an EULA.
They knew exactly what they were doing. Some sickening greed here.
In the interview with Jay it pissed me off so much when the CEO said that they were taking full responsibility, then later said “oh, that’s Fragile’s agreement, not ours” about the things in the contract
you see all the bot/paid comments under every top comment on that video, all saying similar stuff like "I used to like GN but Steve is sensationalist and overdramatizing" and "I dont know if I can watch Jay anymore after this"? Its crazy man, they are trying desperately to damage control this.
To be fair, every time he brought up Fragile he'd also back up and say "it's still our responsibility".
To me this screams of messy misaligned partnership strategy clusterf#$%.
Not Fractal but Fragile
Fragile... not Fractal... poor Fractal
@ whoops, your right. Fixed that. Guess I’m so used to typing fractal when it comes to pc stuff
Thanks for calling out these scumbag practises.
Thank you!
Thank you for all of the hard work and effort you put into this.
thank you for addressing the "content creator" complaint at the end. the guy saying "it's not our fault" was some crazy sh*t.
content creator at the end was high as a kite when he posted that shit. An ad is like a marriage where the content creator turns into a business that marries another business. if one goes into hot water the other is right there with them.
I don't know, he's basically bashing the guy for not catching it before he did? I mean his response was dumb, he dug his own grave when he could have just accepted responsibility but I mean gamersnexus was running ads for them too for awhile. They just caught it first because they're actual computer experts. Even if they weren't it's still the same. I'd argue that if you can trash content creators then gamers nexus should be trashed too. The guy pulled his ads so I kinda understand his position.
@@joshuawark6476 Even if we accept your premise, which is that they didn't know it was a scam, a moral person would be contrite when confronted with evidence that they had been promoting a scam. Immediately shifting the blame is an enormous red flag. Also, c'mon, just watch the response. Do you think that guy gives a shit? Do you think if one of his friends had come to him and said "hey man, this company you're promoting is kinda scammy", he would have looked into it and publicly distanced himself from them? Use your intuition, it's a powerful tool.
@@joshuawark6476 GN didn't run this specific flex ad. And regardless, it's his drooling reaction.
Yeah that clown knew exactly what he's doing and is just running damage control. Total loser but morons will probably still watch him so I guess he's good at whatever it is he does.
Thanks for standing up for the little guys!
Thank you for supporting a good cause.
Outstanding journalism, shining a near solitary light into the black hole of computing marketing, thanks Steve!
“Technically new, if they’re new to you” was insane LMFAO 😂😂 4:21
I completely forgot how dearly I laughed at the STFU moment the first time. And now once again. You know how serious it is when the calm in person puts you to sleep like this.
Heartfelt appreciation for you peeps doing the dirty work. Please continue exactly this way!
Hahaha, it's a fun section. Thank you!
Man! I lost it at "who's the 3rd Spider-man", had to pause to finish laughing
That and the “Jesus Christ, where did that guy come from?” at 7:47 🤣🤣
That was good wasn't it
I want to thank you so much for being a real reporter.
Thank you for thanking us!
@@GamersNexus Seriously, its so good to see any consumer advocacy in this day and age of selling-thru-obfuscation.
TY to you and your team for the voodoo that you do so well!
the quality of investigative journalism from y'all is honestly the best of any outlet I've seen in my adult life. I wish the regular news put out the same quality you guys do.
4:51 Like dude, dont blame Steve for calling you out on your greed just as much as he called out NZXT. So stupid.
he didn’t call out Steve, he called out gamernexus!
whoever that is.
@yaroshien I recognize that user name! Thank you for the work you've done
Who was that "influencer" ?
@StraightUpGamin Thanks 👍, knowing who Not to trust, support, buy from is just as important as to know who to trust, support buy from.
Influencers received money and a buzzword filled tip sheet. I bet they get paid for cramming in each of the points. GN won't do ads for stuff unless they're comfortable in doing so. That's the way it should be
Thank goodness GN exists. Please don't ever change what you do or how you do it. You are awesome! Your intelligence, eloquence, appropriate use of expletives when necessary and unwavering passion for the consumer and what is decent should be applauded by all. I used to think highly of NZXT but they have lost my business permanently. I will sign off for now so I can go do some shopping from GN web store so as to support you. Again, GN is awesome! Thank you for shining a light on all these despicable companies (the owners and execs, not the blue collar workers who we all know don't drive these scams and are often forgotten victims themselves as they have to tow the line in order to survive) and calling them out, especially when they try to further gaslight consumers with their dishonest and disingenuous damage control interviews!!!! Scumbags!!!!
I like the more factual videos from GN. Used to watch Linus but stopped around the screwdriver and backpack drop, got tired of what felt like them just showboating. Now it's just Steve and Jay for me
@@DigitalRenegad3 I agree. I used to watch Linus too but after a while they seemed I felt they were becoming too ridiculous and then they had their own credibility and I've never gone back. For me it's just GN now.
I agree. Highly value what GN is doing and supporting them with a donation here and there. I hope they'll stick around for a long time and never change. They're my number one source in the tech space now. Concerning NZXT, I am so glad I've never bought anything from them before. It'll remain this way.
Never change Steve 💪
I really appreciate that you’re looking out for the consumer. Thank you for all your hard work. Please keep it up. Love this channel
Influencers refusing to take accountability (after getting a nice paycheck for shilling the program) is so on point with NZXT themself. I guess like minded people attracts one another.
Love how the guy makes his reply video with the big can of sponsored monster energy drink in the forefront on the desk. Even when they're responding to a serious controversy they've gotta keep shilling those products!
@@nikkiofthevalleyWould be surprised if he didn’t have a pre-existing contract with them
@@morgenmuffel5747 Not how that works. You have to declare each piece of content individually, even if there's a preexisting contract. They'd be risking being fined quite a large chunk of money, and they aren't a large company.
@@nikkiofthevalley I've reported plenty of channels for violating RUclips ToS and YT does nothing about them.
Who was that "influencer" 4:50 ?
Thank you so much for not only repeatedly bigging up the Archive, but actively *donating* to them. They are SO, SO crucially important to the internet and society and our culture as a whole, and it feels like so unfortunately few people realize it.
Google taking away cached pages should be a warning. And yet, there was so little concern.
It makes me really happy that y'all have enough power to call companies out on things like this and they hit the panic button. Thanks for being on our side.
Thank you, Steve, for everything that you are doing
NZXT has definitely lost all of my business permanently. Thank you for your constant good journalism. This is bullshit PR.
Its crazy how good the journalism on a computer parts youtube channel is compared to a lot of so called modern journalists. We need more journalism like this in all facets of life.
They never had mine, never were quality or decent price.
@@PecoMid Great journalism still exsits. The bigger ''news'' conglomerate just pushes anyone with ethics to propagate certain views they deem acceptable. Exceptional journalism exist on local fronts. I would really recommend supporting these endeavours.
@@ac8598 example, Brian Krebs, former WaPo journalist.
@@ac8598 yea you are right good post
$259 per month was the lease payment for my first CAR. Jesus.
Same lol.
except you get the car once its paid off. You'll never own the PC with NZXT.
@nolbertolopez1128 The pc doesn't require a $5000 down-payment tho...
@@nolbertolopez1128 you have that option but remember what a lease is (NEVER lease-to-own).
@@king_fitz9931 The down payment primarily goes to the sales associate at the licensed dealership franchisee. NZXT is their own point of sale, with no middleman equivalent to a dealership.
Steve, you forgot to close the parentheses 0:11
No, no, no. You're.... *confused*
Lol!
🤣🤣🤣
@@GamersNexus I scrolled up before I registered you replied, and came back hoping you'd made this joke... GN never disappoints!
😂😂😂
thanks for doing this for us man. you're saving people from a scam.
NZXT Villian Arc is crazy
It's sad. I knew their team when it was a much different company. Taking that investment capital really seems to have changed them.
that's what happens Steve!
@@GamersNexusenshittification by big capital. What happens to so many companies that dont stay privately owned like valve, across all industries
VC fucking ruins EVERYTHING, EVERY TIME. I’ve gone through VC twice and now I know to quit when it happens
@@GamersNexus esshitification is very real.
"Low commitment, hardly any commitment. Virtually pain-free, minimally invasive commitment. You'll barely notice it."
"Seemingly enough oxygen."
Barely an inconvenience!
imagine a doctor saying that to you with a giant greedy grin.
Fitter, healthier, more productive.
@nicholasvinen the winter sucker.... I mean soldier
I also canceled all my sponsorship with NZXT
@DamagedCabbage-y2tdownvote
@DamagedCabbage-y2t We should be encouraging solidarity among consumers and platforms, not mocking each other.
@DamagedCabbage-y2tyes pass the chocolate chip I am mad hungry right now
Yeah but your a trump meat rider so we don't care
Good call 😎
Killer investigation dude. Still one of the best consumer focused journalists on the internet. Keep doing the lords work, guys!
Steve, as someone that previously had an H1 case, I wanna personally thank you for what you did. I talked about this a few times within your comment section and Jayz.
I was a part of the NZXT subreddit when the first person reported their case caught fire. Members of that subreddit mocked said person for their lack of PC building skills. Everyone blamed said person for the fuck up.
For people unaware, that subreddit has official NZXT employees that are mods and just normal mods, you can tell by the color of their flair. I was so shocked and disappointed NZXT employees responded the way they did. I said something to them, publicly, and my comments were deleted.
Thankfully, when that person reported their case caught fire, I was within my return policy window. Unfortunately someone else came forward and said same thing happened to them. I immediately returned my H1 for a full refund.
Because of you, so many people became aware of this issue. You potentially saved a lot of peoples lives because of this. I was always upset that you and Jay ran NZXT ads like that fuck up never happened.
Maybe it’s your weakness to forgive and move on and maybe it’s one of my problems for not but I swore off NZXT over it. It’s so disgusting the CEO said you blew that out of proportion. I knew from that H1 fuck up, the CEO is a pos. Thankfully you did this investigation about NZXT. Hopefully soon they won’t exist, they don’t deserve to.
I have the original H1 and went through that riser cable process too... IN AUSTRALIA. I no longer use it because the AIO is a P.O.S. and it really wasn't cooling my PC adequately.
Honestly, as someone who's had a house fire myself in 2022 (not related to the H1), I am deeply outraged about the incident with the H1 case. That they would downplay it. Nothing happened to me during my fire, but it's still a traumatising event through and through, and the loss of some precious items I held dear still hurts. So it's really disgusting to hear how they've handled this incident. Together with the rent program and their response to being called out, well, there is nothing left to think of this company anymore for me other than that they are scumbags.
@@123Suffering456 I previously had an unrelated house fire as well. That's one of the reasons why it pissed me off when this all got swept under the rug.
Sorry to hear about your situation.
Thank you Steve AGAIN, for all of the hard work you guys do at GN!
We CANNOT lose the internet archive
We can if we keep letting the highest bidder make the rules.
Sure we can.
We are losing it.
we're losing firefox and chrome soon probably. The net archive is not that huge.
@@AsAs-nd7gywhat’s happening to fire fox?
Awesome reporting Steve. This is why I love you guys and the work you do.
The fact that they have an Affirm option cheaper than their own Flex program is unreal
And not just a little cheaper, like almost 50% cheaper. And you actually get to own the PC going that route.
@@Edgemaster72I'm not trying to defend NZXT, but part of the reason it costs more to rent instead of finance is because with renting you are not locked in to pay for the entire cost of the PC...You can keep it a month or a few months and send it back if you can't afford it anymore...That being said, their rent fee is still absurd for what you are getting...A normal mark up would be 25% not 100%...
To be honest Affirm is basically just like a credit card. My APR on my credit card is similar to Affirm. So as much as it's not ideal to use it, NZXT is like getting raw dogged endlessly.
@@eirinymmost things I got through affirm was interest free. So it's no where near the same as any of my credit cards.
@@brucepreston3927 yeah but NZXT keep ownership in the rental
I work for an HVAC company and literally in the Mission AND Value statement we talk about doing right by the customer, being honest and having integrity. Now its an HVAC company so our prices are high because it is expensive to operate, but we are fair. Half the calls I ran yesterday I didnt need/couldn't charge for due to various reasons. The vast majority of our customers are happy with our services and usually stick with us long term.
Let that be a lesson to Johnny, you can make a profit off your customers and have most of them be happy with you. Our company has tons of 5 star google reviews, we dont need to recycle 6 reviews. There are customers that will overpay, recieve a product and be fine. But those are always a small part of any market but clearly NZXT and the shitty company they partnered with are fine with taking every one of their dollars, instead of having a reasonable profit margin and more happy customers.
Sounds like a great approach. Funny enough, our HVAC contractor is the same. Doesn't charge for the small stuff. Awesome service.
Yes imo, if the rental price was just less...like 30-40 dollars then Id be ok with it. 60? dollars is like...Well might as well buy a PC then.
Dang, what multi-billion dollar HVAC company works like that?
Oh, you mean some scrud small-time operation that's been stagnant for years with minimal growth?
got it.
@@tim3172 Growth over everything. Growth over dignity, over decency, over customers, over humanity, over sustainable but non-malicious business.
Once you yourself get screwed by a company with an attitude like yours - don't come crying to mommy.
Oh and don't forget to clean your tongue, Tim - that boot polish made it charcoal.
I never thought I'd have good things to say about an HVAC company, but I found one a couple years ago that treated my family right and they earned a customer for life. The difference between a good and bad HVAC company is night and day.
*Steve, once again you create Board Room panic and Aisle 3 cleanup on full display. Thank you for mentioning the value of the Internet Archive for exposing corporate malfeasances. Sent them a donation. Love ya'!*
This channel is far-right propaganda
@@charliekala9990 are you joking or what
Great job sharing this with the people!
NZXT used CONFUSION! It hurt itself in its confusion!
This is a good piece of journalism follow up. My cousin produced local TV news last century, and they did a consumer information piece about how it was better to buy than lease cars. The car advertisers didn't like it, and let the station know about it. That's why this reporting is so important. Thanks for the follow up piece.
The fact influences aren’t taking the blame for the fact they didn’t freaking read what they were promoting truly summarizes the state of the internet today. Brother, you only have yourself to blame. Look into your sponsors ffs. “I see money, I take money, I read script (but can’t even adhere to it)”
I think many of them knew what they were doing they're just saying otherwise now to try and gain sympathy
So far I've only seen one that did take responsibility. Zach's Tech Turf
Influencers: "No, YOU'RE the scummy one for calling us out for our scummy practices."
I mean look at this tool, sitting on his desk with his monster energy...dont believe a word out of his mouth.
As soon as I hear these influencers talk, I know I'm listening to someone with a single digit IQ. I never heard of any of those guys, and you'd have to be an idiot to take tech advice from any of them.
I want to express my gratitude for your journalistic work!❤️❤️
NZXT: Were sorry you feel that way, but we don't care.
Hot damn, NZXT saw what Artesian Builds did in 2022 and actually said, "Hold my beer." The actual fuck. (Giving me bad flashbacks of that time, holy shit, what a nightmare.)
Steve, thanks for all the work y'all do, holy shit. Will never be getting anything from NZXT again and I especially love seeing y'all's support of Internet Archive, too. Massive W on that one. :)
Thank you! Happy to give to Internet Archive!
Thank you guys for your work.
Thank you for all of the hard work.
"You will own nothing and you will be happy".
I am glad that in the UK and EU 'influencers' can be considered as advertises and be hold liable to advertising-standards regulations.
In Germany, each and every RUclips video that contains a sponsored ad has to be declared as advertisement - in its entirety! Not just the sponsored segment, all of it!
In principle I agree with you, but how often are they actually held responsible? Pretty much never, sadly. Just assume that if an ‘influencer’ is peddling something, it’s going to be hot garbage.
Same in NZ
@@mitchmillett9214 In the UK, more than you think. After a quick google search, here's are few to get you started: Holly Thompson, Biggs Chris, Jamie Clayton, Lauren Goodger, Rebecca Gormley, Yazmin Oukhellou, Scott Timlin, and Eva Zapico....
yeah its absolutely assbackwardsbuckwild that any of this shit is even remotely legal in the U.S..
absolutely none if this would fly even for a microsecond where I live in europe..
Its obvious why the CEO went to Jay for an interview rather than Steve.
I like Jay a lot but this is true and he absolutely is carrying water for companies like this by doing these interviews where he essentially pretends they are acting in good faith and can be 'reformed'. He knows they're lying and can't but he's financially entangled with them.
@@ParadoxicalThird I've met him IRL. Seems like a genuine dude. I reckon it's less about the money and more about his non-confrontational nature. Because there are people out there who are just non-confrontational like that. Not the best interviewers when it comes to interviewing people who are embroiled in a scandal. To run a proper scandal-oriented interview, the interviewer has to pitch hard-ball. Jay's just a bit too gentle for that. Him being gentle is why I like him, but it does make him less than ideal for the task at hand. Companies know that, and that's why they go to him. Steve ain't afraid to pitch hard-ball, and that scares companies.
True, but let's give some props to Jay for still confronting that CEO with the hard truth about what they advertised. You can't really get him to start yelling at the CEO and calling him a liar because that interview would be over long before the CEO could further dig their hole.
@@pogtuber5146I concur with this. Jay didn't do a softball interview. He came prepared with most of the questions you would expect given the points Steve raised in the initial interview. It wasn't a polished interview, which you can't blame Jay for given that's not really what the channel is about, but he deserves credit for a fairly thorough (and not heavily edited) video. Transparency is good here.
good on you steve. always awesome to see your stance for the consumer
Excellent work. 'Content' doesn't do it justice; but then that's true of anything you guys put your minds to.
Worth noting that in the us, labeling a sale while something is not on sale is a violation of consumer protection law as well.
I think Internet Archive deserves some monetary love for being one of the heroes in this story.
NZXT, you can throw a rock, hide your hand, work in the dark against your fellow gamer but as sure as God made black and white, what's done in the dark will be brought to the light.
johnny cash knows how to throw shade
@sherrylfeli3954 I was wondering when someone was gonna pick up on that being from Johnny Cash 😁 glad someone finally did! Exceptional musician
Such a clear and indisputable “got eem” - love to see it. 🙏💯
Thank you for protecting the brokies.
Right?!
Yet u donate 5 dollars are u really that inane
Quote from futurama when Zoidberg becomes a billionaire and gambles it all away:
"This is why you never see poor people with billions of dollars"
Being poor is a mentality. A lot of people spend their money on garbage instead of saving money. That includes me. Not everyone has the means or opportunity to rise above the level of "brokie", but a lot of people are just not willing to do what it takes to become rich. And I'm one of those people. The vast majority are that type of person.
Some poor people just need a kick in the head from society to set them straight on the path to wealth. Sometimes all it takes is one massive realisation and you're well on your way to become rich.
@@x-fableog-x4324 inane?? shut up and let him support as he pleases
Steve saying "STFU" to NZXT hits all the dopamine centers of my brain. Thank you for your hard work GN. You're a Rockstar in the techtube world.
Agreed. I went back and played it again. 😅😂
Thanks Steve! Just kidding glad we have you eheh
Looking forward to your exposé on Affirm. I love these deep dives.
Something that Gamers Nexus missed out or did not cover.
A component in the rental system breaks and needs to be repaired. 1)Is this onsite repair or return to base? 2)If return to base, who chooses courier and pays the fees for shipping? 3)If the system is shipped back for repair and is damaged further, does the damage in shipping clause come into affect? 4)If the system is away for repair and is not returned within 2 weeks, what rights does the customer have to stop payments? (Some parts can take months to be replaced.}
I was going to ask on first video, normal distraction and never did. I had an issue like this with a Global company. Warranty claim was approved, here is the kicker, named courier had to be used and a certain service had to be used. This is to return a faulty items (2 PSUs failed within a week of each other 450w-£40 and 550w-£45), that may not be deemed as warranty fail. For me to send back was going to cost £80 each. No I did not sent back and still have them as a reminder. Old saying buy bad pay twice.
This is like asking if a loan shark threatens to murder your family, and you let him in your house, should you serve him dinner. Just stop. You already know it's a scam. You don't need to ask if the returns are a scam. They're going to be a scam. Because these guys are scammers. And yes, you would probably just have to pay everything yourself. I bet if you stop paying the monthly fee, even if your system is missing for 6 months. They'll just repo the unit. And keep charging you. For funnies.
@@KevinJDildonik did the loan shark at least bring wine? I mean if he did; then I owe him a nice dinner.
@@KevinJDildonikIt's important to understand the depths of this, so they can be held accountable.
But yes. You're probably right.
@@KevinJDildonik Calm down Brian
Some global companies can be a bit scummy but I am happy to report that Google seems to be above board (or they have to be). I had a pixel phone that has swollen battery, I informed Google about this, and they sent me another phone, told me to recycle the current one. It's nice of them but it's also responsible as you can't ship a battery that's known to be defective.
Would NZXT do this? I doubt it.
They should be facing criminal charges.