BUFFALO WILD WINGS HAS A SERIOUS PROBLEM.

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  • Опубликовано: 23 ноя 2024

Комментарии • 234

  • @WarlordRising
    @WarlordRising 15 часов назад +146

    Any time I see Schratz order a burger/sandwich from BDubs, I instantly fear for his safety. The infamous raw chicken sandwich always has me on edge.

  • @Kohn-iw1wr
    @Kohn-iw1wr 15 часов назад +129

    My boi woulda flew off the handle had they put a pickle on that bbq burger

  • @DustinEdwards-q5u
    @DustinEdwards-q5u 14 часов назад +62

    I used to work at bdubs and you’re correct, customer service isn’t all there. We used to go through literally 3-5 new line cooks a week. Even the ones that worked there for multiple years would show up late every single day. The general manager would only help out once her new line cooks were way over their head and then get onto the rest of us for not helping out more like we weren’t busy ourselves. Then her family would come in and come into the kitchen and order food for themselves without paying for it whether we were busy or not. It was a circus. I’ve worked in 7-8 restaurants and never seen a circus like that before. Every single aspect of that place was disfunction

    • @highlycaffeinated6864
      @highlycaffeinated6864 13 часов назад +6

      This seems to line up with the couple of times I went to my local BWW. Everyone seemed miserable and stressed out there. It looked like it took a monumental effort for our hostess to be pleasant when she greeted us. And then there is the reason we stopped going where our orders were often wrong, or the food was just made poorly. That place aint cheap so they only got so many opportunities before my family and I didnt want to go there any more.

    • @cobar6286
      @cobar6286 5 часов назад

      @@highlycaffeinated6864gotta be shitty management then if everyone is down

  • @amberh143
    @amberh143 15 часов назад +54

    Wow. It's crazy that every time you order from them, they mess up at least 1 thing that you order. Smh. I agree about not going back, I wouldn't either.

  • @fuzzlewuzzle9388
    @fuzzlewuzzle9388 15 часов назад +30

    My friend's nephew has a serious dairy allergy. Messed up orders could actually kill him, stuff like this is why he rarely eats out.

  • @Tyronewebb
    @Tyronewebb 14 часов назад +19

    Buffalo wild wings being 0 for 3 on this channel is crazy work lol

  • @Jizzle1600
    @Jizzle1600 15 часов назад +38

    I refuse to go back there they stay fuckin up my order

  • @ScottCooper-ev7tq
    @ScottCooper-ev7tq 15 часов назад +14

    If people don't complain to the restaurant that makes the mistake and get the order fixed the problem will not get better. They think that they are doing a great job.

  • @mattcarvalho4280
    @mattcarvalho4280 15 часов назад +31

    i believe it’s a location problem. the 2 near me are pretty good

    • @jarell1996
      @jarell1996 14 часов назад +5

      yeah i agree cause the one near me is also great

    • @UltimateGamerCC
      @UltimateGamerCC 12 часов назад

      as per the usual with QSRs (Quick Service Restaurants) the quality comes down ENTIRELY to the people working there. that is a FACT that has been proven time and again, on the internet. and the people working at this B-DUBS, are either stupid as all hell, or they dont give a fuck. and i'm inclined to believe the latter, since they sold King an undercooked Chicken Sandwich before.

    • @inoscopedbarney
      @inoscopedbarney 12 часов назад +7

      It’s always a location problem with chains

    • @huggy68
      @huggy68 7 часов назад

      You're lucky. The ones by me are terrible. One of them is in an upscale shopping district.

  • @michelecox5241
    @michelecox5241 15 часов назад +13

    Totally! I have a ton of food allergies and always have to be very careful.

  • @huggy68
    @huggy68 7 часов назад +3

    Ever since the pandemic buffalo, wild wings have gone downhill. Overpriced mid food with terrible customer service. They mess my order up all the time. I only go to wingstop now.

  • @Charleswonder12
    @Charleswonder12 14 часов назад +7

    Frustration is completely justified; something as simple as order accuracy correlates to retention rate. I already know the quality of food I'm getting but specific locations are either consistent or not and that adheres to whether I want to travel a bit more for it or settle for something else. Reliability and ease of access play a significant role in success and restaurants forget that.

  • @bartman5076
    @bartman5076 15 часов назад +11

    You are right Buffalo Wild Wings is really trash I ordered once years ago when they had the Doritos wings and half my order was missing like none of the sodas that I ordered and the Doritos coating wasn’t on there called to see what was up she told me to contact the driver to come back and get it I was in Jersey City and the store was in Secaucus like I didn’t order from Door Dash I ordered it directly of your website and you had DoorDash deliver it to me. This was like $30+ for like 2 meals. Did a dispute with my credit card and filed a complaint with corporate as evidence for the dispute and I got my money back. I never ordered from them again, so I truly get where you are coming from. From that day forward I don’t bother arguing when people mess up my order I’ll just file a dispute and get my money back. Your business will lose money like it’s not hard to do your job right the first time

  • @EssenceYT
    @EssenceYT 14 часов назад +15

    Shouldnt even be called "Bdubs" anymore, more like "Bloss"

  • @ADF200
    @ADF200 15 часов назад +15

    Bdubs catching necessary strays 😂

  • @TyyTheFlyGuy
    @TyyTheFlyGuy 7 часов назад +2

    I had one friend who worked part time for Buffalo Wild Wings as a side gig besides his personal trainer job. From what I heard it’s basically just cheap Tyson chicken wings.
    Their burgers are mid, they are trying to be a step up from fast food stuff like McDonald’s but McDonald’s is at least consistent which is what their founders wanted more than to be the best burger.
    BWW burgers are no different than Denny’s burgers. I would say just stick with their apps but unless you’re into cheese curds and crispy thin fries go to any other chain without a drive-thru like Outback Steakhouse where you can get bacon cheesy fries with ranch or Chili’s and get the southwest egg rolls.
    It actually makes me mad to think about them because there’s a BWW literally two streets down from the gated community where I live. This means I could just walk there and back without any effort but it’s overpriced bs and the people who frequent it tend to suck.

  • @Nancita222
    @Nancita222 14 часов назад +7

    He will NOT be eating those BDubs burgers "from the back"!...or the front for that matter! 😉 That's so frustrating when these chains can't get a simple order right...especially with how expensive some fast foods can be nowadays!

    • @KingSchratz
      @KingSchratz  14 часов назад +4

      Errors happen, but it’s 100% of the time at this place - it’s a joke.

  • @dimitriwalker219
    @dimitriwalker219 4 часа назад +2

    I went to the same BWW in saddle brooke and they butchered my order. I ordered a 20 piece and I got like 7 and a cupple crumbs and they were all old and dry with no sauce. I went to show them and he told me to check my order before I leave the store next time 😂😂

  • @SonjaBriggs
    @SonjaBriggs 15 часов назад +11

    GETTING RAW CHICKEN 🍗 IS CRAZY WORK 🤯🤯🤯

    • @UltimateGamerCC
      @UltimateGamerCC 12 часов назад +3

      yup, totally happened tho, he's got the video proof.

  • @JoeWithTheFl0w
    @JoeWithTheFl0w 6 часов назад +2

    I’m sick of it, they do the same in my area I’m all the way in Michigan. They never include the right sauces, or even sauces at all sometimes. They forget my drinks, and just always something off. Now that I know it happens all over I will never go back. I refuse to get upset anymore.

  • @MrBaronCabron
    @MrBaronCabron 15 часов назад +8

    You come out with so much content it is unreal, and always long videos which i love. It's like i blink and you've uploaded a video of you with a feast.

  • @johnhironimus1197
    @johnhironimus1197 14 часов назад +8

    Bro.....I could just feel your anger watching this video. I never go to Buffalo wild wings anymore at all

  • @Nokomisclub
    @Nokomisclub 13 часов назад +4

    Whenever I’ve gone there was some issue. They have young kids working there, and it looks pretty clear they weren’t trained well

  • @UltimateGamerCC
    @UltimateGamerCC 12 часов назад +3

    BWW sounds like it's got employees that barely care if they get fired tomorrow, cause you cant give a fuck and screw up THIS often.

  • @deanawells4395
    @deanawells4395 13 часов назад +3

    Exactly why I don’t go to Buffalo Wild Wings…. I can’t get them to give me any orders correctly I ordered on the app and came to pick up. I don’t like to go back and complain because people who work at restaurants get mad and do nasty stuff to your food.

  • @rorydavis1445
    @rorydavis1445 6 часов назад +1

    That's why Everytime i get food from restaurants i have to check my food cuz i swear everywhere i go they be messing up my orders or give me the wrong stuff

  • @bshak
    @bshak 10 часов назад +1

    i usually dont talk shit about restaurants. But my experience with BWW was that we left after waiting 15 mins at the entrance to get us seated and take our order. Only had 3-5 customers at the bar so it wasnt busy at all. Never went back again.

  • @americanvirusisfreedom8496
    @americanvirusisfreedom8496 15 часов назад +4

    BWW use to have 50 cent wings and 75 cent leg nights. I worked there and it was trash. The wings aren't even made to order.

  • @memethewriter1723
    @memethewriter1723 10 часов назад +1

    Here's why someone might order buffalo dry rub... If you like crispy wings and you're ordering delivery/ to go... Get the dry rub wings and a side of your preferred sauce. Then toss your wings in the sauce at home. Wings will be crispy and saucy with a tad bit extra flavor from the dry rub 👍🏾. Aside from that, your rant was 💯% legitimate and much understood.

  • @bubdrum
    @bubdrum 12 часов назад +3

    man the bdubs in 757 virginia area are all problematic. its a systemic problem with this franchise. thank you for keeping it real

    • @jamesd6805
      @jamesd6805 9 часов назад +2

      Shout out to the 757 and I can agree they are def struggling.

  • @thirdeye5718
    @thirdeye5718 12 часов назад +2

    Pickup orders always come out a half hour after they are supposed to. Who manages these places? It's crazy

  • @efuass
    @efuass 14 часов назад +3

    6:50 That's how I feel every time I got to all the Pizza Hut's in my area. They F-ing can't cook a simple pizza.....EVER!

  • @donthefitfoodie
    @donthefitfoodie 13 часов назад +2

    I live in West Palm Beach, and customer service is always horrendous. Unfortunately, this is one reason I stay away from them. I noticed it was like this in Baltimore as well!
    Also, dope nail art, my man!

  • @TheDorkKnight824
    @TheDorkKnight824 14 часов назад +1

    I work in the food industry and i always make sure i check the order and make sure it’s done right. But when they do come back i always show them the order that they didn’t say they wanted this or that because i know people have allergies and what not

  • @sarcacism
    @sarcacism 7 часов назад +1

    The BWW near me consistently serves burgers that taste like they're seasoned with sewer water. I'd honestly rather get a kid's burger from McDonald's lol.
    Their chicken burgers are solid though (I've yet to get a fucked up order)

  • @Joe-n4e8e
    @Joe-n4e8e 12 часов назад +1

    Yep. Their lack of quality control is definitely non existent. My two sons and I went to try them for the first time and we each had our own 10 or 15 piece order. We took the large bag and at the last second decided to eat in the store. I took out everyone's box of wings and long and behold my 15 piece order was missing. What if we drove home and found that out and ofc it was my order that was missing. We haven't gone back and more than likely will not. Eat better options out there so let's not be surprised when they go bankrupt and out of business. Better yet let me short their stock to be sure they run out of business 🤣

  • @ShadowYGO
    @ShadowYGO 14 часов назад +2

    THAT STUDDER BRO HAD ME DYINGGGGGG LOL loveyou lil bro

  • @john2914
    @john2914 13 часов назад +1

    I am amazed that buffalo wild wings is in buainess, and even more amazed that people would actually go there

  • @mrf-inpetty4973
    @mrf-inpetty4973 15 часов назад +3

    Asian Zing is easily top 3 for their wet sauces

  • @MakintheMeats
    @MakintheMeats 15 часов назад +4

    Caribbean jerk is my go to

  • @977j
    @977j 7 часов назад +1

    You gotta try the Mango Habanero extra crispy

  • @seanvisionz
    @seanvisionz 10 часов назад

    At 5:22 why am I crying laughing?? “ and then they said ohhh sh!t”😂

  • @TheMaisonets
    @TheMaisonets 13 часов назад +1

    “I’m complaining behind this is stupid.” 😂

  • @ShootNameJohnny
    @ShootNameJohnny 7 часов назад

    Yeah, the Secaucus location has the same issues. They do not care about getting orders right, you basically get what they decide to give you. Had to stop going.

  • @carloshill
    @carloshill 13 часов назад

    I definitely agree with you on the not going back part it's not worth what will happen to you if you keep going back. I learned my lesson the hard way with that which is why I just let it go now

  • @churchgest
    @churchgest 15 часов назад +2

    I agree with your frustration all the Bdubs near me have terrible service

  • @SoulTransfusion
    @SoulTransfusion 11 часов назад +1

    I blacklisted bdubs years ago. The size of their wings are tiny. Also, their sauce just tastes fake. Inconsistent service as well. I swapped to Pluckers.

  • @rediscoveryrecords1348
    @rediscoveryrecords1348 10 минут назад

    I stopped going to WILD wings. I wssmt a big fan but took my nephew for his birthday because he was. The prices are ridiculous. I think we had 3 or 4 flavors of wings, a app samplers and 2 sprites. It was like $75 . No way some wings and an appetizer with 2 soft drinks should be in the $70s. Than a tip on top. Normally I always give at least 25% it was $100 for some basic pub appretizers! Not even high end chef made food you would have a nice meal. I could go get 2 steaks with sides for the same money as wings and appetizers . Its crazy

  • @_j0rd4n_
    @_j0rd4n_ 14 часов назад +2

    yeah i dont think another gift card is gonna cut it this time

  • @David-hj6en
    @David-hj6en 14 часов назад +1

    I argued this for so long but buffalo wild wings & Wing Stop need to switch location types. Wild Wings is only alright cause its a full sit down with bar and sports. But the food sucks, service sucks. Wing Stop needs to get a similar concept itll be so good.

  • @CornDogDG
    @CornDogDG 14 часов назад +1

    We will not go to the b-dubs closest to us. We go to the other ones that are like another 10 minutes away. I agree, it’s annoying. You pay for extra sauce and carrots and stuff and they don’t give it to you, and you just get a bad vibe from it.

  • @justdavid1712
    @justdavid1712 14 часов назад +1

    Honestly at Buffalo Wild Wings I’ve had both and bad experiences and it’s location based for me

  • @DerekGonzo2
    @DerekGonzo2 11 часов назад

    Man, B-Dubs has been doing you crazy bro. I’m glad you use your platform to show it cause this could be happening to a ton of people everyday. Something’s gotta happen, staff change or even management change.

  • @joshuacerteza1998
    @joshuacerteza1998 15 часов назад +2

    what's up king schratz, your videos are super entertaining to watch i've been watching you for a while now and you're a super fun and energetic guy keep up with the amazing content!

  • @regularshow92
    @regularshow92 13 часов назад +2

    It’s not just you, out here in Cali I’ve had bdubs maybe about the same times as you and almost every time I go I either get cold ass food or the wrong order. The last time I asked for a refill on a soda and got the wrong soda and no ice and the soda was hot af! Lol you can’t make this stuff up and it sucks because I want to like BWW but they just eff up every single time!

  • @Lordbatosi1
    @Lordbatosi1 8 часов назад

    I think it’s all the Buffalo Wild Wings when you order to go. I stopped going to the one in my town because I never got the right stuff. And the stuff I did get wasn’t up to par. They need to retrain all their kitchen staff

  • @A_Walk2024
    @A_Walk2024 Час назад

    Management is non existent at Bdubbz and it has been for years. Change starts at the top of any business/organization Same exact issues here in CT. And if you tell them they screwed up, it’s like they don’t even care they could have ruined someone’s day or even put someone’s life at risk. I just have stopped going there, it’s been atleast 7 yrs since I’ve stepped inside one.

  • @heyshawn323
    @heyshawn323 7 часов назад +1

    my boy its only bbq sauce

  • @bryanmendoza704
    @bryanmendoza704 10 часов назад

    The same thing happened to me while at work a few weeks ago. Me and six other coworkers ordered online from BWW. NOBODY'S order was right.

  • @officialmaneater3873
    @officialmaneater3873 7 часов назад +1

    BW3 ALWAYS MESSES UP ORDERS.

  • @DCReal93
    @DCReal93 14 часов назад +1

    Man BDubz used to be so good too. They have definitely fallen off idk if it’s management issue or what but the quality definitely changed. I remember them being pretty elite back in the day

  • @raymondreddington4362
    @raymondreddington4362 12 часов назад +2

    @kingschratz you know your telling the truth whenever you have a really bad experience at a restaurant its best just to move on because you have noway of knowing if they want tamper with your food its not a popular take but some people are made differnet sometimes its just a sad situation

  • @sauceandsugar
    @sauceandsugar 10 часов назад

    I went there for my birthday a couple of years ago. How absolutely stupid of me. I ordered some chicken tenders thing in a hot dog bun, they came in a trio with fries. I cannot stand spicy foods, I ordered two honey BBQ and a regular. I stressed to the waitress I did not want the Nashville hot one. When it came to the table, there was a hot one. I did not notice. I bit it, almost died. No fries EVER came after I asked four times. No apology, no refund, no nothing. I fucking loathe this dump of a chain.

  • @MiddleAgeMike
    @MiddleAgeMike 15 часов назад +4

    Thought you were going to spit out raw burger meat after first pause.

  • @David-hj6en
    @David-hj6en 15 часов назад +1

    Bro love the content keep it up. I have been binging these videos lately

  • @pyro1000
    @pyro1000 14 часов назад +1

    Always gotta put Swiss on a burger bruh. Hits different.

  • @lathan6434
    @lathan6434 14 часов назад +1

    I know the bdubs you're talking about in Ankeny and I personally went there one time because I ordered from their to go on accident and not one thing I ordered was correct and when I went back in, no one came out to help me so I accepted it and left. Haven't been back since.

    • @KingSchratz
      @KingSchratz  12 часов назад +2

      Lol that one had AWFUL service!

  • @christalley5729
    @christalley5729 12 часов назад

    300K!!!!! This would be a proper event!

  • @aderifield2
    @aderifield2 5 часов назад +1

    Whoa. You’re wearing a UNI hoodie. Grew up there. Love the videos bro.

  • @nicknickson3650
    @nicknickson3650 15 часов назад +1

    Went here to get the 20 boneless + large fry app deal. It was extremely mid. Not only the chicken quality, but the sauces themselves. The best one was the new cajun sauce, but it was still mid.

  • @Easymoneysniper5
    @Easymoneysniper5 14 часов назад

    The Bdubbs on Crawfordsville RD in Indianapolis gave me those small hard crumbs that have no meat in them before. No einge just crumbs. Showed the manager and he had an attitude that I brought it back. Bdubs has really good food but man some locations ruin it

  • @iordyn
    @iordyn 14 часов назад +1

    Bdubs got discontinued in canada and im not surprised, there food was always pathetic. only went there to drink and watch games

  • @adellehernandez
    @adellehernandez 10 часов назад

    This is crazy, I went to Buffalo Wild Wings a few weeks ago (I’m in Indiana) and my food was delicious and the service too…. I moved from Jersey and never had it there tho

  • @Dontreadme
    @Dontreadme 12 часов назад

    The bacon mac and cheese burger from Buffalo wild wings is my personal favorite

  • @seahawks1185
    @seahawks1185 4 часа назад

    I've ordered a burger from 20 different places, Their burger, when fresh, is top #2

  • @BOWPOD
    @BOWPOD 9 часов назад

    I have never had a bad experience at BDubs I usually go to the one in Middletown, NY, but I've also been to the one in Danbury, CT and the service is usually good and orders r usually right. The food isn't elite, but when going to bdubs it's more for the ambiance than anything. I will say though that I've never ordered takeout so that may be one of the issues

  • @figjelly3476
    @figjelly3476 10 часов назад

    Holy crow…NO!!! You have to remake the burger. Allergies are a thing. I work in the food industry & that’s absolutely unacceptable. I’m so sorry.

  • @1quickcobra
    @1quickcobra 12 часов назад

    I've only gone to Buffalo wild wings 2 times, the food was amazing, but literally both times I got explosive diarrhea. I'll never go back.

  • @mrawesome3836
    @mrawesome3836 13 часов назад +1

    Subscribe and leave a like let’s get King to 300k

  • @chrisjackson2955
    @chrisjackson2955 13 часов назад

    With buffalo wild wings it's the way u order and definitely have to go inside. Tip the person taking your order and it will be fine. Wings all flat, well done, green chili smash buger!!!!

  • @braylonwiley6429
    @braylonwiley6429 14 часов назад +1

    "Worse than Popeyes" is crazy 💀

  • @MiddleAgeMike
    @MiddleAgeMike 15 часов назад +2

    Now I know what 'behooved' means.(I think)

  • @Healthy_Body_Lifestyle
    @Healthy_Body_Lifestyle 11 часов назад

    You need their sauces on the burger. Specifically mango habenero.

  • @cobar6286
    @cobar6286 5 часов назад +1

    My bdubs could never and bro stop going there😭

  • @Catgrl74
    @Catgrl74 13 часов назад

    I just think most of em don't give two poops about customers or job performance.

  • @MetalFaceArc
    @MetalFaceArc 10 часов назад

    Whenever i order food I can forgive minor mistakes with my orders like forgetting to put napkins, utensils or the like but giving me what is essentially a different product from what I ordered is infuriating, last week I order some Wingstop, 5 wings garlic parm, 5 wings spicy korean q and 5 hot honey tenders, they sent everything as garlic parm for some fucking reason 😑

  • @microsoft_ward
    @microsoft_ward 10 часов назад

    u must like the double western from carls jr, that combination of ingredients goes so well together

  • @d-loc6174
    @d-loc6174 15 часов назад +1

    Some body’s spit on your foods that’s a lawsuit my brothers 😮😮

  • @nicholasbrown7000
    @nicholasbrown7000 15 часов назад +2

    Just thinking about the time you first went to this BDubs and they killed it and you were pretty excited. Then the raw chicken incident.

  • @IndianaJake
    @IndianaJake 7 часов назад +1

    They stay messing up your order hahah that is so annoying

  • @oscarnarvaez5440
    @oscarnarvaez5440 10 часов назад

    Thumbs up my guy! You the absolute king of food reviews!

  • @nicholasbrown7000
    @nicholasbrown7000 15 часов назад +1

    My BDubs is pretty ass too. Wrong sauce on my wings. Onions on my burger when I didn’t want them.

  • @allblkairmax95s
    @allblkairmax95s 11 часов назад

    THIS A CLASSIC 😭😭😭

  • @btienterprises9306
    @btienterprises9306 14 часов назад +1

    First time I had the burger it was falling apart and a little wet which I hate on a burger. Second time it was sooo good I couldn’t even hate on bww that day lol

  • @VaAngo1982
    @VaAngo1982 12 часов назад

    I understand you about the bdubs they do be messing up a lot...they hold there breathe when I come in and get excited when my order is made right

  • @rbrewer16
    @rbrewer16 11 часов назад

    Definitely got to try the Bacon Smashed Hatch Chile Burger.

  • @kareemdykes4993
    @kareemdykes4993 15 часов назад +1

    I Like Buffalo Wild Wing They Supposed to be the Best Wing Stop Is Much Better

  • @mikes.4136
    @mikes.4136 5 часов назад

    BWW is a mess. The one near me used to be decent about a decade ago, but it’s pretty lousy now. And, they almost always get the orders wrong.

  • @nowzthetime
    @nowzthetime 11 часов назад

    The only time I ever thought it was worth it to go there is when they had buy one get one free Wings on like Tuesday or Thursday

  • @boog6041
    @boog6041 10 часов назад

    The bacon smashed hatch chile burger is 🔥 from there