I have been working on trying to clean the printheads for this same printer over and over again and nothing was working. I bought the cleaning kit on Amazon that you showed. Didn’t work. I seriously even laid hands on my printer and prayed. Then I found your video, bought the spray cleaner you used and it is now working!! PTL. Thank you!
Oh my goodness! It worked!!!! After over an hour of HP customer service only for them to tell me I needed to replace my printer head. Then to calling around town for printer repair service that were either too expensive, not available, or did not even answer their phones. I'm so glad I decided to try RUclips before giving up. Thank you so much!! I did a DIY cleaning kit. I had some 10mL syringes and did a mixture of RO water and Isopropyl alcohol, about half and half. I did a total of 40mL.
Thank you so much I wish HP took enough pride in their products to provide support or tips like these. I had watched another video in which they removed the printhead and washed it. I tried that but it didn't work. Then I saw somewhere it said try printing all black dark documents or pictures. I did that twice, now it works. I'm sure this would have been a lot faster and easier!! Thanks so much! Truly appreciate you❤
Thank you sir. Works like a charm. My Cyan stopped printing and despite 10 print head cleaning routines ... it didn't work but using your method ... brilliant!
OMG I been trying to fix this issue for over a month literally I just happened to come across your video while looking for something else and I immediately had to run to Walmart by the cleaner came home did exactly what you said and I had to come back to RUclips to subscribe and tell u I freaking love you 😂😂😂that shit worked AMAZING!!! I tried EVERYTHING nothing worked until ur video THANK YOU SO MUCH!!!!
OMG! Like new! Went through 3 paper towels under the carriage LOADED with expelled ink (NOTE: three separate paper towels, not three at once!). Printed Quality Report, then head cleaning 1, but still no blue. Ran head cleaning 2, and it came out perfect. Printed Quality Report again perfectly. Tested with high res photo - PERFECT!
Very helpful. Quick and easy solution that didn't require dismantling the printer at all. I used a spray can of isopropyl alcohol contact cleaner and found that if I tipped the can too far sideways, all I was doing was blowing propellant through the printer heads. Worked like a charm once I held the can upright and bent the straw to reach the printhead and blast it with plenty of liquid. Thank you!
Thank you very much. I just got my fluid you spray in the tube yesterday. It worked like a charm. Now, my machine is back to printing normally. You saved me from buying a new machine. You included the critical part: putting that paper strip underneath to catch the fluid.
This product, combined with a purchased printerhead cleaning solution left to soak for several hours, saved my HP OfficeJet 6968 from going in the trash. My problem was horizontal white lines through my blue and black print. After many many many attempts to use the printerhead self-cleaning function and manual cleanings, tons of wasted paper and cartridges of wasted ink, THIS worked! Don't toss your printer until you try it and don't be discouraged if you have to do several more of the printer's printerhead self-cleanings afterward. The last one I did still wasn't perfect, but after my printer sat overnight, it was back to normal the next time I printed.
You saved my HP6958 printer. I was running out of options and was starting to look for a new printer when I came across your video. I used the $5 electronic cleaner you show and afterwards had to run the “clean the printheads” tool up to the third level. Result: All colors are working now. Thank you!!!
Three cyan ink cartridges never printed in my Hp Office Jet All-in-One 6960 printed. I followed the instructions in your video and now all colors are printing. Yes, I found this very helpful. Thank you for sharing.
Thank you! I used WD-40 Specialist Contact Cleaner and several rounds of the print head cleaning utility and finally have been able to restore the ability to print cyan which wasn't printing at all.
Outstanding! This worked like a charm. Saved me from having to buy a new printhead or printer. Glad I found this video. Great job on the video it's clear and concise. Thanks so much for sharing.
It works! After calling HP support they offered 1) $14.95/month for support or 2) $99 ONE time support conversation. I declined as my company won't pay for this transaction. I was stuck and turned to your video. I love how to the point it was. My daughter who is in virtual Occupational Therapy Graduate School needs to print Powerpoints every day. I didn't have any of that contact cleaner so I substituted Office Depot Dust Cleaner. Air worked too! Thank You!
Worked great, but I was worried because the first couple color printouts were blank. I ran the built in "Printhead Cleaner" process 3 times. On the third run, everything came out beautiful! I appreciate your awesome post on this, especially after trying the "Printhead Cleaner" a bunch of times with no success.
I used your video and someone else's almost identical video and it worked!! I didn't use the electronic cleaner but some $10 kit I bought online and man. I didn't even wait for it to dry. Printed a test page and it prints blue again! Thank you!
Hey bro, I also used this method right now on my HP6968, I'm just waiting for it to dry. Can you please tell me how many times you sprayed the bottle, please? I sprayed it like 5 or 6 times. Also, I used a WD 40 instead of the electronic cleaner that he used in this video. I heard it works the same.
I have had print quality problems for ages and no matter how many times I ran the cleaning cycle the quality did not improve. A quick squirt of WD40, a rerun of the printhead cycle and the job is done. Thanks so much!
An easier way of centering the printhead is simply unplugging the power cord from the back of the printer after you lift the lid and the printhead centers. You don't have to fight it. Headed to Home Depot to get the contact cleaner.
Sir, thank you for this excellent easy-to-follow video. I, too, was only having problems with the black ink. I followed your instructions and it's now working.
I have one of these rediculous printers and boy do I regret ever buying an HP printer. It is constantly getting clogged heads after a few days of no use. I believe This is because the ink dries on the head as I think stupid HP doesn’t blot the ink when the printer head rests. This means even if you use this excellent process outlined by this video (great video by the way) to clean the heads, the problem will reoccur. I believe what we have here is an HP DESIGN PROBLEM. The so called experts at HP have created a dud in my opinion. And what’s worse is they won’t own up to it when you contact their customer service department.....who appear totally clueless, and simply tell you to clean the heads and replace the ink....which most of us blindly do....but I find I have to use the “clean print heads” process on the printer menu system (which is rediculously convoluted to get to!.....another stupid HP Design issue) at least 3 times and often 5 times before the print heads finally get clean.....and guess what - I am one of those suckers paying for the ongoing printer ink plan which costs $ every month and allows me to print 100 pages before I get charged per page to print, so those pages that get printed when trying to clean the print heads are counted. If I print every 4 days that means I’m cleaning print heads every 4 days and wasting three to 5 pages of paper each time. That’s 21 pages to 35 pages of wasted paper every month that gets counted as part of my ink allotment. But the biggest problem is the time it takes to clean the print heads using the printer menu is about 5min each time. If I have to do that process 3 to 5 times to clean the print heads, it takes 15 min to 25 min of wasted time......wow that is inefficient and so frustrating. I’ve never sworn so much at a printer. I can tell you, my hatred for this HP printer runs deep. So, I believe the huge problem here is that I don’t use my printer every day.....I use it probably every 3 or 4 days.....plenty of time for the ink to dry and clog between uses. I love the video outlined above. Maybe if I use this process rather than printer menu “clean print heads” process I might save 5 min. Admirable, but you have to ask the question.....”why do I need to do this at all?”. It is rediculous that HP have created such a nightmare printer. For a professional and experienced organization, how could they do us customers such a disservice? That’s my opinion anyway. How many others feel like I do?
You must have known by now, but the whole Printer industry is a huge scam! I have a Ink tank printer and it works amazing. But catridge printers are total shit
Hi. My printer is officejet pro 6970 Keep Pop Out 'Printhead Problem' when every time I on. I can't print anything. Want to check with you see whether am I having the same issue like you ? How you solve this ? Change whole printhead or just use stringe flushing method to clean up? After use string flushing method the printer printhead error will disappear automatically? Very frustrating with this printer. I only use around 2 years. Change cartridge once only. still got spare cartridge with me. :(
Wayson Chong Wayson, yes these printers are garbage in my opinion. I do not get print head error messages on the display. Instead, as an infrequent user,every time I print, say every 4 -7 days, the printout quality is awful. Usually black or colors don’t print properly on the page. Then I have to go through cleaning print heads function on the printer menu at least 3 to 5 times.....l typically waste 25 min doing this, or you can do what this RUclips person is doing in the video and run cleaning solution through it...... BUT YOU SHOULDNT HAVE TO! This is a faulty design in my opinion. I confronted an HP representative in a Staples store where I bought the printer and told her it was garbage....Explained the whole thing. She said it is possible the ink dries out (because I am an infrequent user) and then she recommended another HP printer that is more expensive and has a different system for dispensing the ink.well there is NO WAY IM BUYING ANOTHER HP PRINTER. Luckily I bought the Staples insurance when I bought the printer. The HP rep just said use the staples insurance to get a refund on the printer (after the 12 months ownership) and use the credit towards buying another printer.........and that’s what I’ll be doing
Cio Dokop yes I do know that the industry is a real scam in my opinion. It does several things that are really crappy... 1) it forces you to buy ink at incredibly high prices.....way beyond the real price of ink 2) it changes ink cartridge designs very frequently to force you to buy new printers and inks ( I guess they are trying to stay ahead of the counterfeit ink suppliers who work out how to circumvent the printer companies protection mechanisms ....like smart chips) 3) it has cheapened the design of the low end home printers to the point that they are often unusable. This video is a case in point. Why are we having to flush clean print heads?....rediculous!
Yeah, you said it. I am at this very moment struggling to get black to print anything. I just bought 4 new tanks because they were getting low but wait there's more. It wasn't printing perfectly and I figured I'd have to dismantle and clean the print head. I unplugged it and moved it just two feet so I could work on it, I plugged it in and it printed out the most awesome demo photo I've ever seen, then a couple ABC test pages and they only had a small spot missing, same with the alignment page. So I go to Staples and pick up a new 902 and now it will not print any balck, color no probs but black is a no go. Just performed the syringe and tubing high pressure trick and still nothing. Must be ten pages after the cleaning, at least thirty pages all totalled, not a speck of black. Must be a defective tank, think I'll take it back and howl at them. The last one was China/2020 expiry, the new one is Malaysia 2021. Sighhhh...really need it up and running. :(
This helped a lot! But also every time I replace the black cartridge for a new one, there’s always an issue it’s very annoying and time consuming. I’m starting to be over HP printers 🙄🙄🙄🙄 thank you for the video it helped a ton and worked
I had to clean the head twice very thoroughly with cleaner, but after spraying the red several times and the running the clean printer heads, it finally started printing stripes and after running the clean printer six or eight times it finally was printing a solid box. Thank you for your help! I used to use alcohol, but this was an easier way to thoroughly clean it.
Excellent!!! Great video - my good ole HP Officejet Pro 6968 eats ink ..... and most recently I learned that I might as well just buy a whole new printer for a few bucks more than a set of ink cartridges now costs. When you run "Printer Maintenance" I assume it just forces ink through the pads, thereby consuming even more ink. BUT - this cleaning method really helps and makes sense. Gotta find the spray electronics cleaner - wondering what the solvent is ..... thanks for posting this along with clear verbas explanations.
Hello, thank you! I tried to clean the head with disassemling / cleaning don't worked, then I've seen your video, take a Electric-Cleaner as "last chance" then.... it worked fine again. My printer had the problem with to much black color at one "Pixel" and so making "stripes" where it moves (and not less printing) and nearly the same Picture / lines /curve when moving head (strange...because to much color not less or dry...) My mistake, now I have a new printer in the new box, orderd bevore my last try (your video) because found video to late, and the old working again fine, 7 1/2 years old...but now to good to put him away.
THANK YOU so much for this wonderfully helpful video. I used 91% rubbing alcohol in a small dropper to force the fluid through. I would have never thought to do this, so I greatly appreciate your video!
this worked on my HP OfficeJet 6958 printer.. except I did it with alcohol and then nail polish as well.. I used a straw, put it in the solution, closed the other end with my finger and then released on top of the print head. I put a lot of the nail polish, it dried quicker than my 50% alcohol solution. Then I let it dry and ran the "Clean Printhead" option about 3-4 times until the black letters came out
Thank you. This was really a good, concise and easy way to clean the printhead on the HP. I agree with Bentley Nut below. When this next printer goes, I will do a whole lot of research, but for now I have a large job this weekend and needed to print much material. Thank you!
Many thanks for taking the time to post this video on RUclips. I followed your very clear explanation and it worked a treat. As I am based in the UK, I used WD40 Contact Cleaner. This is the internet at its best - people sharing their tips and tricks for the benefit of others. A much better use of time than all the stupid trolling that goes on.
My colors were the problem and are now working great. I took the black cartridge out and wrapped in plastic wrap and then put in a ziploc bag while the print heads dried after cleaning. I cleaned print heads up to level 3, yet black won’t work now. Did I dry out the cartridge? The color cardridges were replaced just now.
Update: I finally got the black to work. I cleaned the ink cartridge where the ink comes out with a damp lint-free cloth wiping several times. Then when it didn’t print still, I ran another print heads cleaning through all the levels. Oh yeah…I was praying the whole time too!
Thanks so much for posting this! Hadn't seen any blue from my printer for months (ever since HP supplied me with 2 faulty cyan ink cartridges in succession). Tried lots of things and was about to give up and buy a new one when I found your video. Soaked the blue head by channelling cleaning alcohol onto it with a cotton bud, let it sit awhile to dry, and by the 3rd print head clean the blue was back! It seems a lot of people have trouble with cyan - is it more prone to drying out?
Nice video. I do have 1 comment though. Instead of holding the sled, why not just pull out the power cord? The problem with just pulling out the power cord instead of shutting down is that the sled doesn't go to the park position to cover the print head and keep it from drying out. However, since that's exactly what you're wanting to do in this case, that will work. It keeps you from overriding the system which, theoretically, could cause some damage (unlikely, but possible). Pulling the power cord and waiting a couple of minutes before starting the cleaning also gives time for all the capacitors to discharge and assure you have no power anywhere on the printer. If you don't pull the power cord, a power bump may cause it to turn back on. Also, if you have it set to turn on using a schedule, it's be just your luck that you were trying to clean the head just as it was scheduled to turn itself on.
Ha, so I can't remove the print head as is on som Canon printers. Doing this now, whit a similar electric cleaner. I've tried in the past with Windex or any window/glass cleaner and worked fine. Now I'm waiting for this to dry and see how it goes... Thanks bud' ...
You saved the day! Thank you so much! I just used water and a skinny straw from the kid's juice box. I only used a drop or 2 at a time and repeated 3 or 4 times.
Thanks trying now I was able to get the QC electric cleaner in the car aisle in Home Depot, they didn't have the right kind at the auto parts store for cleaning electronics This was a good excuse to finally buy contact cleaner
I think the video is great. But you didn’t say what it was you pipetted onto the wells before spraying the electronic cleaner. I would guess distilled water, but clarification would help. Many thanks.
I have MAF Cleaner (Mass Airflow Sensor Cleaner) at home. Can I use this instead of the QD Electronic Cleaner used in the video? Thanks for your input!
I just used a baby medicine syringe with 91% alcohol, worked great. Just remember to clean print head through printer maintance 3-4 times to pull new ink down.
Best way is to have bottles of ink handy fill the blocked print head with ink put the cartridge back in and let the thing sit while the excess ink finds its way through then try printing the colour that was blocked. If you replace cartridges and print quality is not what it should be give the ink time to soak through as there will still be air in the head.
For HP OfficeJet 6962 go to setup, printer maintenance, clear print head, continue, clear smear, continue. You might need to repeat the same process a couple of times.
Also, sorry. I have had the printer clean its own printheads at least half a dozen times, I have replaced the ink cartridges with new ones, and I even followed this video to manually clean the print head? Is there anything else I can do or try so that it prints with ink and not just black white sheets of paper? Otherwise, do you think that the reason its not working is because it's old? Should I get a new printer? Ive had this one (HP OfficeJet Pro 6968) for 3 years now. Do printers typically have a life line? If so how long?
Did not work. In fact i lost colors i already had after spraying. Cleaned print head multiple times and not a peep of color now. Prints only black as i didn't mess with black. Could it be the cartridges? How would i know my cartridges are good?
I tried this with alcohol and blew with a straw 😩 I don't have any of the products you mentioned. but I'm waiting the hour for it to dry 🤞🏽🤞🏽 cyan and yellow aren't printing for me
I learned the way you treated your pronthead to then apply to mine, but it turns out to be nothing, though. I dont know if there is still something wrong to my printer. My ink cartridge of Black color is full, and the rest is notified to have low ink or empty, but I still keep these color ink cartridges in the printer as I don't think they matter as long as the printer could work properly and I use Black ink only. Do you think the problem comes from the Low ink cartridges?
I've got an issue where my printer just started acting up after I tried replacing the black ink cartridge. It works just fine with the old cartridge, but the new one only prints blank. I tried cleaning the copper contacts with rubbing alcohol as well as running many cleaning and alignment cycles. It only prints blank pages. Should I try cleaning the contacts?
I have a HP OfficeJet Pro 6970 that will not print in black, I have try cleaning print heads, help the colour but did nothing for black. Have any ideas what I can do.
The maintenance guy who helped me go through this nightmare adviced that I buy an Epson with a ink tank on the side the next time. How did I ever buy this monday model?
![Hp Officejet Pro 6978, 6968 - NOT PRINTING Black, Color, BLANK PAGES [FIXED] How To Unclog Printhead](http://i.ytimg.com/vi/jdmLdHeuEsA/mqdefault.jpg)
![Hp Officejet Pro 6978, 6968 - NOT PRINTING Black, Color, BLANK PAGES [FIXED] How To Unclog Printhead](/img/tr.png)
Buy here on Amazon Print-Head Cleaning Kit HP, Epson & Canon amzn.to/33gZjaP
Buy here on Amazon HP 902 | 4 Ink Cartridges | Black, Cyan, Magenta, Yellow | T6L98AN, T6L86AN, T6L90AN, T6L94AN amzn.to/2nkIrjU
This is an EXCELLENT youtube “how to” video. It tells me all that I need to know but it doesn’t show a bunch of stuff I don’t need to know. Well done.
I have been working on trying to clean the printheads for this same printer over and over again and nothing was working. I bought the cleaning kit on Amazon that you showed. Didn’t work. I seriously even laid hands on my printer and prayed. Then I found your video, bought the spray cleaner you used and it is now working!! PTL. Thank you!
DUDE JUST WATCHED THIS VIDEO THE FIRST TIME MOST EXCELLENT MADE WITHOUT ANY B.S RIGHT TO THE POINT KEEP UP THATS GREAT WORK
Oh my goodness! It worked!!!! After over an hour of HP customer service only for them to tell me I needed to replace my printer head. Then to calling around town for printer repair service that were either too expensive, not available, or did not even answer their phones. I'm so glad I decided to try RUclips before giving up. Thank you so much!!
I did a DIY cleaning kit. I had some 10mL syringes and did a mixture of RO water and Isopropyl alcohol, about half and half. I did a total of 40mL.
Thank you so much I wish HP took enough pride in their products to provide support or tips like these. I had watched another video in which they removed the printhead and washed it. I tried that but it didn't work. Then I saw somewhere it said try printing all black dark documents or pictures. I did that twice, now it works. I'm sure this would have been a lot faster and easier!! Thanks so much! Truly appreciate you❤
Thank you sir. Works like a charm. My Cyan stopped printing and despite 10 print head cleaning routines ... it didn't work but using your method ... brilliant!
OMG I been trying to fix this issue for over a month literally I just happened to come across your video while looking for something else and I immediately had to run to Walmart by the cleaner came home did exactly what you said and I had to come back to RUclips to subscribe and tell u I freaking love you 😂😂😂that shit worked AMAZING!!! I tried EVERYTHING nothing worked until ur video THANK YOU SO MUCH!!!!
OMG! Like new! Went through 3 paper towels under the carriage LOADED with expelled ink (NOTE: three separate paper towels, not three at once!). Printed Quality Report, then head cleaning 1, but still no blue. Ran head cleaning 2, and it came out perfect. Printed Quality Report again perfectly. Tested with high res photo - PERFECT!
I USED 8 PARTS WINDEX ,2 PARTS ALCOHOL WITH A SYRINGE WITH STRAW ATTACHED AND CLEANED IT WITH THAT. IT WORKED!!!
THANK YOU SO MUCH FOR THE TUTORIAL!
Got my printer to work again. Thank you so much. I made by own cleaning solution by mixing 50% alcohol, 50% water, and a tiny bit of dish soap.
Very helpful. Quick and easy solution that didn't require dismantling the printer at all. I used a spray can of isopropyl alcohol contact cleaner and found that if I tipped the can too far sideways, all I was doing was blowing propellant through the printer heads. Worked like a charm once I held the can upright and bent the straw to reach the printhead and blast it with plenty of liquid. Thank you!
Thank you very much. I just got my fluid you spray in the tube yesterday. It worked like a charm. Now, my machine is back to printing normally.
You saved me from buying a new machine. You included the critical part: putting that paper strip underneath to catch the fluid.
This product, combined with a purchased printerhead cleaning solution left to soak for several hours, saved my HP OfficeJet 6968 from going in the trash. My problem was horizontal white lines through my blue and black print. After many many many attempts to use the printerhead self-cleaning function and manual cleanings, tons of wasted paper and cartridges of wasted ink, THIS worked! Don't toss your printer until you try it and don't be discouraged if you have to do several more of the printer's printerhead self-cleanings afterward. The last one I did still wasn't perfect, but after my printer sat overnight, it was back to normal the next time I printed.
You saved my HP6958 printer. I was running out of options and was starting to look for a new printer when I came across your video. I used the $5 electronic cleaner you show and afterwards had to run the “clean the printheads” tool up to the third level. Result: All colors are working now. Thank you!!!
Three cyan ink cartridges never printed in my Hp Office Jet All-in-One 6960 printed. I followed the instructions in your video and now all colors are printing. Yes, I found this very helpful. Thank you for sharing.
Thank you! I used WD-40 Specialist Contact Cleaner and several rounds of the print head cleaning utility and finally have been able to restore the ability to print cyan which wasn't printing at all.
Outstanding! This worked like a charm. Saved me from having to buy a new printhead or printer. Glad I found this video. Great job on the video it's clear and concise. Thanks so much for sharing.
Just used this tip on an HP 6970 - I ended up having to leave the cyan head to soak in cleaner overnight, but then it worked like a charm! Thanks!
It works! After calling HP support they offered 1) $14.95/month for support or 2) $99 ONE time support conversation. I declined as my company won't pay for this transaction. I was stuck and turned to your video. I love how to the point it was. My daughter who is in virtual Occupational Therapy Graduate School needs to print Powerpoints every day. I didn't have any of that contact cleaner so I substituted Office Depot Dust Cleaner. Air worked too! Thank You!
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Worked great, but I was worried because the first couple color printouts were blank. I ran the built in "Printhead Cleaner" process 3 times. On the third run, everything came out beautiful! I appreciate your awesome post on this, especially after trying the "Printhead Cleaner" a bunch of times with no success.
I used your video and someone else's almost identical video and it worked!! I didn't use the electronic cleaner but some $10 kit I bought online and man. I didn't even wait for it to dry. Printed a test page and it prints blue again! Thank you!
I just used this method on my HP6968 today and it worked perfectly...thanks!
Hey bro, I also used this method right now on my HP6968, I'm just waiting for it to dry. Can you please tell me how many times you sprayed the bottle, please? I sprayed it like 5 or 6 times. Also, I used a WD 40 instead of the electronic cleaner that he used in this video. I heard it works the same.
I have had print quality problems for ages and no matter how many times I ran the cleaning cycle the quality did not improve. A quick squirt of WD40, a rerun of the printhead cycle and the job is done. Thanks so much!
An easier way of centering the printhead is simply unplugging the power cord from the back of the printer after you lift the lid and the printhead centers. You don't have to fight it. Headed to Home Depot to get the contact cleaner.
Worked a treat - 60 minutes on the phone to HP did not solve it, but this method did!
Thanks for your video. I did this on my HP printer today and it worked to unclog my blue printhead. Found the cleaner at Wal-Mart for 5.00.
Sir, thank you for this excellent easy-to-follow video. I, too, was only having problems with the black ink. I followed your instructions and it's now working.
You are welcome
Bless. Your. Soul. The tiny pictures and instructions had me so confused.
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I have one of these rediculous printers and boy do I regret ever buying an HP printer. It is constantly getting clogged heads after a few days of no use. I believe This is because the ink dries on the head as I think stupid HP doesn’t blot the ink when the printer head rests. This means even if you use this excellent process outlined by this video (great video by the way) to clean the heads, the problem will reoccur. I believe what we have here is an HP DESIGN PROBLEM. The so called experts at HP have created a dud in my opinion. And what’s worse is they won’t own up to it when you contact their customer service department.....who appear totally clueless, and simply tell you to clean the heads and replace the ink....which most of us blindly do....but I find I have to use the “clean print heads” process on the printer menu system (which is rediculously convoluted to get to!.....another stupid HP Design issue) at least 3 times and often 5 times before the print heads finally get clean.....and guess what - I am one of those suckers paying for the ongoing printer ink plan which costs $ every month and allows me to print 100 pages before I get charged per page to print, so those pages that get printed when trying to clean the print heads are counted. If I print every 4 days that means I’m cleaning print heads every 4 days and wasting three to 5 pages of paper each time. That’s 21 pages to 35 pages of wasted paper every month that gets counted as part of my ink allotment. But the biggest problem is the time it takes to clean the print heads using the printer menu is about 5min each time. If I have to do that process 3 to 5 times to clean the print heads, it takes 15 min to 25 min of wasted time......wow that is inefficient and so frustrating. I’ve never sworn so much at a printer. I can tell you, my hatred for this HP printer runs deep.
So, I believe the huge problem here is that I don’t use my printer every day.....I use it probably every 3 or 4 days.....plenty of time for the ink to dry and clog between uses. I love the video outlined above. Maybe if I use this process rather than printer menu “clean print heads” process I might save 5 min. Admirable, but you have to ask the question.....”why do I need to do this at all?”. It is rediculous that HP have created such a nightmare printer. For a professional and experienced organization, how could they do us customers such a disservice? That’s my opinion anyway. How many others feel like I do?
You must have known by now, but the whole Printer industry is a huge scam! I have a Ink tank printer and it works amazing. But catridge printers are total shit
Hi. My printer is officejet pro 6970 Keep Pop Out 'Printhead Problem' when every time I on. I can't print anything. Want to check with you see whether am I having the same issue like you ?
How you solve this ? Change whole printhead or just use stringe flushing method to clean up?
After use string flushing method the printer printhead error will disappear automatically?
Very frustrating with this printer. I only use around 2 years. Change cartridge once only. still got spare cartridge with me. :(
Wayson Chong Wayson, yes these printers are garbage in my opinion. I do not get print head error messages on the display. Instead, as an infrequent user,every time I print, say every 4 -7 days, the printout quality is awful. Usually black or colors don’t print properly on the page. Then I have to go through cleaning print heads function on the printer menu at least 3 to 5 times.....l typically waste 25 min doing this, or you can do what this RUclips person is doing in the video and run cleaning solution through it......
BUT YOU SHOULDNT HAVE TO! This is a faulty design in my opinion. I confronted an HP representative in a Staples store where I bought the printer and told her it was garbage....Explained the whole thing. She said it is possible the ink dries out (because I am an infrequent user) and then she recommended another HP printer that is more expensive and has a different system for dispensing the ink.well there is NO WAY IM BUYING ANOTHER HP PRINTER. Luckily I bought the Staples insurance when I bought the printer. The HP rep just said use the staples insurance to get a refund on the printer (after the 12 months ownership) and use the credit towards buying another printer.........and that’s what I’ll be doing
Cio Dokop yes I do know that the industry is a real scam in my opinion. It does several things that are really crappy...
1) it forces you to buy ink at incredibly high prices.....way beyond the real price of ink
2) it changes ink cartridge designs very frequently to force you to buy new printers and inks ( I guess they are trying to stay ahead of the counterfeit ink suppliers who work out how to circumvent the printer companies protection mechanisms ....like smart chips)
3) it has cheapened the design of the low end home printers to the point that they are often unusable. This video is a case in point. Why are we having to flush clean print heads?....rediculous!
Yeah, you said it. I am at this very moment struggling to get black to print anything. I just bought 4 new tanks because they were getting low but wait there's more. It wasn't printing perfectly and I figured I'd have to dismantle and clean the print head. I unplugged it and moved it just two feet so I could work on it, I plugged it in and it printed out the most awesome demo photo I've ever seen, then a couple ABC test pages and they only had a small spot missing, same with the alignment page. So I go to Staples and pick up a new 902 and now it will not print any balck, color no probs but black is a no go. Just performed the syringe and tubing high pressure trick and still nothing. Must be ten pages after the cleaning, at least thirty pages all totalled, not a speck of black. Must be a defective tank, think I'll take it back and howl at them. The last one was China/2020 expiry, the new one is Malaysia 2021. Sighhhh...really need it up and running. :(
This totally worked! HP had me running in circles. Thank you for help!
They want you to buy a new one.
This worked! Thanks. I thought my printer was a goner, I cleaned the print head 10 times and still nothing on the paper
Big Thank You! Very clear instruction. It worked. You saved me from having to buy a new printer. From printing nothing, it works just fine now.
This helped a lot! But also every time I replace the black cartridge for a new one, there’s always an issue it’s very annoying and time consuming. I’m starting to be over HP printers 🙄🙄🙄🙄 thank you for the video it helped a ton and worked
I had to clean the head twice very thoroughly with cleaner, but after spraying the red several times and the running the clean printer heads, it finally started printing stripes and after running the clean printer six or eight times it finally was printing a solid box. Thank you for your help! I used to use alcohol, but this was an easier way to thoroughly clean it.
Excellent!!! Great video - my good ole HP Officejet Pro 6968 eats ink ..... and most recently I learned that I might as well just buy a whole new printer for a few bucks more than a set of ink cartridges now costs. When you run "Printer Maintenance" I assume it just forces ink through the pads, thereby consuming even more ink. BUT - this cleaning method really helps and makes sense. Gotta find the spray electronics cleaner - wondering what the solvent is ..... thanks for posting this along with clear verbas explanations.
Hello, thank you! I tried to clean the head with disassemling / cleaning don't worked, then I've seen your video, take a Electric-Cleaner as "last chance" then.... it worked fine again. My printer had the problem with to much black color at one "Pixel" and so making "stripes" where it moves (and not less printing) and nearly the same Picture / lines /curve when moving head (strange...because to much color not less or dry...) My mistake, now I have a new printer in the new box, orderd bevore my last try (your video) because found video to late, and the old working again fine, 7 1/2 years old...but now to good to put him away.
THANK YOU so much for this wonderfully helpful video. I used 91% rubbing alcohol in a small dropper to force the fluid through. I would have never thought to do this, so I greatly appreciate your video!
Very helpful, my printer is working again. However I did use Isopropyl Alcohol, a syringe along with a 20mm seal safe dispensing adapter.
Thank you. saved me a bunch of money. cost be $4.00 instead for the alcohol cleaning solution. Cheers
this worked on my HP OfficeJet 6958 printer.. except I did it with alcohol and then nail polish as well.. I used a straw, put it in the solution, closed the other end with my finger and then released on top of the print head. I put a lot of the nail polish, it dried quicker than my 50% alcohol solution. Then I let it dry and ran the "Clean Printhead" option about 3-4 times until the black letters came out
Nail polish remover, I assume? Not trying to be a jerk, but I could see someone actually using nail polish and really screwing things up! LOL
Thanks a lot Bro!! I just learned one more! Hugs from Brazil!!🇧🇷
Thank you. This was really a good, concise and easy way to clean the printhead on the HP. I agree with Bentley Nut below. When this next printer goes, I will do a whole lot of research, but for now I have a large job this weekend and needed to print much material. Thank you!
Ppp
I unscrew all the top of the printer and washed that whole part..was much better
Thanks. I will try your way. Your explanation was so clear, concise & crisp...my 3 C’s for teaching! Way to go! Tomorrow will be my test. Thx again.
Thanks for watching. Subscribe to my channel if you haven't already, like and turn on the notification for more helpful videos and family fun
I have had my printer for 3 years and it just now clogged! Def a great video
Same here 🤦🏾♀️
Many thanks for taking the time to post this video on RUclips. I followed your very clear explanation and it worked a treat. As I am based in the UK, I used WD40 Contact Cleaner. This is the internet at its best - people sharing their tips and tricks for the benefit of others. A much better use of time than all the stupid trolling that goes on.
Thank you for taking the time to share your experience and expertise!
Thank you for showing me how easy it is to clean my printheads. Good, fast, job.
also on this model in setting you can choose clean print heads i ran it 3 times and it seems to work too Thanks for your help.
My colors were the problem and are now working great. I took the black cartridge out and wrapped in plastic wrap and then put in a ziploc bag while the print heads dried after cleaning. I cleaned print heads up to level 3, yet black won’t work now. Did I dry out the cartridge? The color cardridges were replaced just now.
Update: I finally got the black to work. I cleaned the ink cartridge where the ink comes out with a damp lint-free cloth wiping several times. Then when it didn’t print still, I ran another print heads cleaning through all the levels. Oh yeah…I was praying the whole time too!
Thanks so much for posting this! Hadn't seen any blue from my printer for months (ever since HP supplied me with 2 faulty cyan ink cartridges in succession). Tried lots of things and was about to give up and buy a new one when I found your video. Soaked the blue head by channelling cleaning alcohol onto it with a cotton bud, let it sit awhile to dry, and by the 3rd print head clean the blue was back! It seems a lot of people have trouble with cyan - is it more prone to drying out?
Hello, THIS IS MY ISSUE. My cyan blue for my Hp all in one is not working. I will try this method. Thank you for sharing as well. 🙂
Well I did exactly what you said and guess what? IT WORKS! Thank you so much!
instead of having to hold it after shutdown, just5 lift the lid and then unplug it the power cuts off and the tray will not return to the holder.
I won't beleive on RUclips before watching your video Get the solution after watching your video.
Nice video. I do have 1 comment though.
Instead of holding the sled, why not just pull out the power cord? The problem with just pulling out the power cord instead of shutting down is that the sled doesn't go to the park position to cover the print head and keep it from drying out. However, since that's exactly what you're wanting to do in this case, that will work. It keeps you from overriding the system which, theoretically, could cause some damage (unlikely, but possible). Pulling the power cord and waiting a couple of minutes before starting the cleaning also gives time for all the capacitors to discharge and assure you have no power anywhere on the printer. If you don't pull the power cord, a power bump may cause it to turn back on. Also, if you have it set to turn on using a schedule, it's be just your luck that you were trying to clean the head just as it was scheduled to turn itself on.
Ha, so I can't remove the print head as is on som Canon printers. Doing this now, whit a similar electric cleaner. I've tried in the past with Windex or any window/glass cleaner and worked fine. Now I'm waiting for this to dry and see how it goes... Thanks bud' ...
You saved the day! Thank you so much! I just used water and a skinny straw from the kid's juice box. I only used a drop or 2 at a time and repeated 3 or 4 times.
Ruth I love you, nice job.
Thanks trying now
I was able to get the QC electric cleaner in the car aisle in Home Depot, they didn't have the right kind at the auto parts store for cleaning electronics
This was a good excuse to finally buy contact cleaner
I did this today after your suggestion and it worked a treat! Thanks so much
UGH THANK YOU. most frustrating problem. You the best!
Hiya,
Very good video. Thanks a ton. I especially like how you give us details when we need it. Also, I like how you do not get off topic.A+ +
Good idea with the QD cleaner! Nice quick & informative video!
Glad it was helpful!
Will normal CRC work??
Thanks
Matt
thank you! finally an easy fix after searching the internet lol was worried my printer was trash
I think the video is great. But you didn’t say what it was you pipetted onto the wells before spraying the electronic cleaner. I would guess distilled water, but clarification would help. Many thanks.
He was showing a separate clip of the kit you can purchase to clean the wells. All he did was spray the cleaner.
I have MAF Cleaner (Mass Airflow Sensor Cleaner) at home. Can I use this instead of the QD Electronic Cleaner used in the video? Thanks for your input!
I just used a baby medicine syringe with 91% alcohol, worked great. Just remember to clean print head through printer maintance 3-4 times to pull new ink down.
Where you buy medicine syringe ?
@@anaberrelleza8693 check local pharmacy counter for a small fee
Well Done!! Short, concise and informative. I'll give it a try tomorrow. Thanks
Can I use rubbing alcohol? I don’t have any spray.
Thank-you Thank-you Thank-you! It works!!
That would make a sweet dump truck...
😂
Great work man, but what to do even after this procedure black ink wont came😂
Thanks a bunch
I have a black ink cartridge error with the HP 9018 printer , do I need to wash it like you did.
I'll have to try, I was ready to throw it away
Wear safety glasses when spraying chemicals to protect your eyes from splashing and inadvertent sprays.
Thanks for the teachings. Great job
Best way is to have bottles of ink handy fill the blocked print head with ink put the cartridge back in and let the thing sit while the excess ink finds its way through then try printing the colour that was blocked. If you replace cartridges and print quality is not what it should be give the ink time to soak through as there will still be air in the head.
Thanks for the information
For HP OfficeJet 6962 go to setup, printer maintenance, clear print head, continue, clear smear, continue. You might need to repeat the same process a couple of times.
Your a life saver. Thank you
Do you have instructions for downgrading firmware on HP6968?
Can use hp officejet 7610 printer?
Also, sorry. I have had the printer clean its own printheads at least half a dozen times, I have replaced the ink cartridges with new ones, and I even followed this video to manually clean the print head? Is there anything else I can do or try so that it prints with ink and not just black white sheets of paper? Otherwise, do you think that the reason its not working is because it's old? Should I get a new printer? Ive had this one (HP OfficeJet Pro 6968) for 3 years now. Do printers typically have a life line? If so how long?
Did not work. In fact i lost colors i already had after spraying. Cleaned print head multiple times and not a peep of color now. Prints only black as i didn't mess with black. Could it be the cartridges? How would i know my cartridges are good?
Worked like a charm!!! Thank you so much!
how about using a vacuum with a very small nozzle?
I tried this with alcohol and blew with a straw 😩 I don't have any of the products you mentioned. but I'm waiting the hour for it to dry 🤞🏽🤞🏽 cyan and yellow aren't printing for me
update: yellow works now. but no blue coming out at all 😩 going to try again.
@@tiffanyleonguerrero4712 how did it go?
Did the blue work Tiff?
I learned the way you treated your pronthead to then apply to mine, but it turns out to be nothing, though. I dont know if there is still something wrong to my printer. My ink cartridge of Black color is full, and the rest is notified to have low ink or empty, but I still keep these color ink cartridges in the printer as I don't think they matter as long as the printer could work properly and I use Black ink only.
Do you think the problem comes from the Low ink cartridges?
You sir, are a genius.
Hello can use Epson wf 7720 ???
Thanks worked like a charm.
I've got an issue where my printer just started acting up after I tried replacing the black ink cartridge. It works just fine with the old cartridge, but the new one only prints blank. I tried cleaning the copper contacts with rubbing alcohol as well as running many cleaning and alignment cycles. It only prints blank pages. Should I try cleaning the contacts?
Worked! Thanks!
Thanks a million!! Going to get some cleaner now.
Very calming voice
I have a HP OfficeJet Pro 6970 that will not print in black, I have try cleaning print heads, help the colour but did nothing for black. Have any ideas what I can do.
Great, clear video sir. Thanks
NOW im STILL gonna upgrade to a nice Brother Laser Printer...but this is gonna have to hold me over til then lol
Same! I just ordered a Brother Laser printer, but still trying this in the meantime. The Brother printer won't be in stock for another month.
The maintenance guy who helped me go through this nightmare adviced that I buy an Epson with a ink tank on the side the next time. How did I ever buy this monday model?
how we are supposed to have that can? why not tell us what to use at home? like vodka? hydrogen peroxide?