seriously!! rushing while being cashier is the hardest. i work at a burger parlor and i interact with lots of customers. i’m a great cashier, but rushing and typing in all the orders while having to find the food and modify their burger because they want stuff taken off is hard. my manager says i need to work on being assertive and telling them when to slow down lol
I'm on my fourth shift in a chippy and working on a till is so difficult especially since its my first job and the machine has lots of things to press and it's especially hard to be fast while also finding the thing on the machine. Also they have a just eat machine next to me which doesn't make it easier, but I got this
@@JoshuaWhitePhotographyaye man! Let me know how it’s going for you. I’m a cashier myself the last few months and I feel I’ve mastered the things necessary. How’s everything going for you ?
I really try to be an amazing cashier but I get so emotionally exhausted. When so many people are rude and cold to you despite you acting super kind and fun, it breaks your spirit. Great video though, thank you:)
@@suavecito6114 you learn a difference. Some people will talk stressed and Quick, then just smile and take The order. If someone comes often or comes to order with their family to sit down you should have a small talk (not talk loud tho)
Just be attentive and really really be in the moment. The point is not to have the customer (guest) loving you and feeling all warm and fuzzy inside. The point is to complete the transaction in a timely manner and to make the customer feel that their service was appreciated. You're not going to dinner with these people and become longtime friends (though it just may happen). You just want them to want to come back because the SERVICE they received the last time was QUICK, CONCISE AND APPRECIATED.
I'm cashier for only three months and despite of the repetitive routine I feel like making many friends because they keep coming back and sort of smiles, hope they feel appreciated and welcome.
I'm starting a new job being a cashier - I've worked other things, but never a cashier and never something dealing so much with people. I like this interaction, but is that how you act with everyone? I'm just nervous on remembering to say the right things and being giddy and happier! I'm an ambivert, but sometimes overthink my interactions
I like the fact that you put the change in the customer's hand before you gave her the cash. When I give back change I give change first too. The reason I do it that way is the customer can put their change away while I count their cash back to them. I have found that when a cashier gives me the change on top of the cash, I end up dropping the change.
Im pretty sure humans are just humans and we all have brain farts. But I know that in my role, im supposed to be more correct... especially when I see totals in differences in front of me anyways. But I think the point is for ppl to humble themselves bc its like not even that serious. But id say i have such a good read on ppl, I can tell who is usually gonna be the pointless dbag (gender fluid) b4 he/ she even finishes a sentence. The fact that where I work at, ppl can see an entire process of 3 steps, seeing absolutely everything about their items every. Time. .. , but still manage to blame me for things by simply switching up is so damn annoying to me. I even repeat things back & somehow even thats an below thee thing. Like motherfucka, I only do that sh to attempt to stop switch ups in advance but sure enough... Theyll even lose their receipts or leave items behind & still manage to blame things on me. Wtf do I hafta gain by keeping ppls sh for? Dont they need an order #?! Yeah, im completely this spiteful on ppl I know nothing about. But dont start moving me around... bc ill start calling ppl out. Remember me? Yeah, the person that took u order? Yeah... hiiiiii 🤗. Oh blahzaye blahzaye screwed u outta something? Bc I would've rung that up. Oh, silly me & my in bill. different places at once self... ? My mistake? As usual, sigh. But let me see the receipt tho. Ohhhh, so what you're saying is you need me to charge you back over there?... 😒/🤣 ?!!!Bc You're Actually Indeed Bullshitting?!!! these fn freeloaders, mayne. Its not discriminating in the classes, age, gender, race, nothing like that. But no, im prob Not your bubbly customer service person. I dont think they're always right and idc to always make them happy. Nor do I even take it that seriously. I can effectively do my job... I just, I can't w/ ppl. Im tired of establishments just giving out sh. And im tired of the public trying to treat ppl like trash. Idc if I am a cashier. Ill still treat ppl how they treat me and thats my rule for every damn thing. Doesnt help that I work w/ retarded co workers... blind to who the "enemies" are. Bc escalation & fueling is everything 👍. I can take myself out of an equation & f up everything real damn quick if I wanted to... Also, also I just recently saw a post about how she gave some excsact change at my job (not about me) but how is someone not gonna give the exact change back and how did someone not remember her order? 1) my memory is only excellent in a fast pace setting when I do things immediately afterwards. 2) there's a ish load of ppl and things to get through. 3) bc God forbid ppl forget your precious face in a sea full of shit 😁. 4) i had to read that so many times... Holy f y do I really give ppl that many chances?... 5) is her articulation that off? 6) exact change sh. Like do she even English? 7) I dont want to be that petty person but im pretty sure exact is a common enough word for ppl Not to misspell. 8) she can't really be this off, right? It has to be a troll. 9) well fn a. This isn't even every other social media thing. She actually exists. 10) these dumb broads on his profile. And im just gonna unfriend her sh too. Simply just for being that stupid. There, there's your "exact change." And I do believe those behaviors in general exists off line as well
I reay want to be the microwave you bread Asian guy... But then that actually requires me to acknowledge ppls existence.. in a way longer time frame that I dont even want to
Eye contact smile relate to the guest read back the order tell them how much change you're giving them confirm how much they gave you and where to pick up the food the please and thank you aren't a problem for me to remember I just started my first job today and I'm scared out of my mind!!!!! but this video helps :) nd I should probably relax a little
Telling them how much change is being given is extremely rare (at least in Australia) and when that happens it immediately reassures the customer, it really should be done way more often. Easy way to become a better cashier.
I remember watching this video over 5 years ago when I was starting my first retail job when I was a senior in high school. Now having been at over 6 different companies, I’ve always looked back on this video for teaching me how to be a great on cash rap.
i never smile or use a higher pitch i just treat the customer exactly like a human. I ask questions to confirm and say hello you're welcome and thank you then wish them a good day. Only ever gotten two to five complaints and they all say i don't smile and because of that they saw me as a "rude bitch" but i don't care my job is to ring them up and get them on their way not to make their day happy. I am a cashier not a therapist.
this guy is great!!! love his personality! also lots of people in the comments section saying they prefer the cashier to be mute, maybe that's for the younger tumblr generation. I think older people appreciate friendly teens
Older ppl: they r hiring kids?... My head: i absolutely never ever ever make up these rules, these products, these wever else things I have no control over. Also, Do I look like your muddafuggin city com- I could be extra right now and go through the ladder. But Idk these things either..., so, plz just get out my ass w/ that ish. Bc The f am I gonna do about anything anyways? Answer: not a damn thing. Y? Bc I dont have control of that sh and ppl really must just love the sound of their own voices. Like I just go around pushing buttons and sh 😁 Also older ppl: u know bc when I was that age ... : i know. U prob fought a village full of exotic animals on your bamboo made sandles you had to make on ur way walking through the 10 ft of snow while a tsunami hit getting your 10 pail thing of river water back to the village and idk maybe something about child labor, education and other weird sh
I work the register every now & again and honestly its the older generation that ruined my friendly personality while im running the register. 50% if not more think their entitled to free stuff because their older that's not how it works. Then they cop a attitude so yeah I'm gonna be mute most you're hearing from me is "welcome to (insert company name) what would you like to order"
God bless you, dude! I'm disturbed by all the hatred toward customers and ppl hating their jobs and to see you do this video is just awesome! You take pride in your job and you warm the hearts of your customers. I will pray you get a raise or greater blessings for all this. You are a great example, my friend!
ive had both experiencing. the second one always makes me leave the place with a smile and wanting to come back later to get more of that awesome attitude :D
Yeah, I get what your saying.But I just don't know what to talk about.And a lot of times they start conversations with me, but its about things I don't care about or don't know about like sports people will be like "What did you think of that play last night the hockey game?" Its like I i dont know, I didn't watch it, I don't like sports.Or they start complaining about politics or preaching religion to me lol
The comments just make me realize that you can't please everyone and that is completely okay! Some people, like myself, feel safe and welcome with the "good" example, others feel annoyed that he's talking too much or uncomfortable that he comes across as flirty. It's all about context and where the customers are coming from. I'm southern so being called hun, darlin', etc. is normal and a lot of older people use terms of endearment towards strangers cause it sounds more polite. But I noticed northerners find it weird and overly friendly. The reactions are going to be interesting and I am excited and nervous about those differences when I start working in fast food but I gotta remember that I can be myself even if the reactions are negative I just have to know when to adjust the energy I give off for the sake of myself (an introvert) and my customers.
Right there at the beginning is where I get my first problem. Me: Hi! How are y--- Customer: One hotdog. Me: .. Okay, one hotdog, anything else? Customer: No. Me: It'll be $1.43. - Takes money, opens register, gives change.- Customer: Where's my drink? Me: ... (You said 'no' to anything else). Oh, .. you didn't say that, sorry, here. - Gives one anyway.(.20 cents more) You have a good day! Customer: -Walks away.- [Alt] Me: That'll be 1.65. - Sets cup down infront of customer, accepts money.- Customer: -walks away without the cup, complains to someone else "THEY DIDNT GIVE ME MY CUP." me: ... You left it behind at the register(where it was right under your nose but you were too busy ignoring me). ----------------- Customer: Let me get two hotdogs and drink. Me: That'll be 3.07. - Gives 2 dogs, 1 cup.- Customer: Where's the other cup. Me: Oh, so Two hotdogs, and TWO DRINK*S*? ----------------- Customer: Can I get a cheese and pepperoni pizza and a drink? Me: One cheese, one pepperoni, and one drink? Customer: Yes. Me: Okay, that'll be 4.27 Customer: I only want one slice. Me: .. All the pizzas have cheese(You wouldn't call it a threemeatcheese or deluxecheese). Customer: A cheese pepperoni please. Me: So one slice of pepperoni? Customer: Yes with cheese. Me: Here's your PEPPERONI. ------------- Customer: Can I get a pizza and drink Me: That'll be 2.73, anything else? Customer: No. -Pays.- 10 minutes later after walking away and leaving their slice behind at the counter. Customer: Is my pizza ready yet? Me: Yes it's been right here for you. Customer: I wanted a whole pizza. Me: ... (YOU KNOW YOU PAID LESS THAN 3 DOLLARS, YOU AIN'T GETTIN' NO 16INCH PIZZA.) ------------ Customer: - Walks up talking on their phone, taking forever to place their order, answer order-specific questions, holds up the line.- ----------- Customer GROUP: -approaches the register after being in a line with 30+ people, THEN LOOKS AT THE MENU THAT'S BEEN ABOVE THEIR HEADS THE WHOLE TIME THEY'VE BEEN IN LINE.- ----------- Customer: - Places big order fluently. Takes forever to get their money out which should have been ready already.- ----------- Customer 1: No, I'll pay! Customer 2: No, let me! Customer 1&2: -FIGHTING TO PAY.- Me: ... I have a big line and I'll get in trouble if it doesn't go down fast. This isn't cute. ----------- Customer: - Inappropriate joke here.- ----------- Customer: I've been waiting for over 40 minutes for my pizza! - Sarcastic applause for all the people who get their food immediately!- Says the customer who doesn't realize there's an enormous line AND I'M THE ONLY PERSON IN THE ENTIRE CAFE AREA BECAUSE EVERYONE ELSE WALKED OFF FOR NO REASON. ---------- Huge line, managers expect FAST*FAST*service but can't be bothered to lift a finger to help Customer: You didn't change your gloves(Even know I saw you intentionally stand to the side so that I could see you intentionally avoided touching the food in the slightest.) Me: ...- WALKS ALL THE WAY TO THE BACK OF THE KITCHEN TO WASH HANDS, DRY HANDS, CHANGE GLOVES, THEN COME BACK.- Customer 2: This line is taking too long! Me: -STOPS CHANGING GLOVES.- -------- Customer 1: The tables in the lobby are dirty, ____ is out of syrup, there's no straws/lids/napkins---- Me: - Goes to fix as many of those as possible- Customer 2: HELLO? CAN I GET SOME SERVICE? Video needed: How to be a less sucky customer. There's a reason some people end up the opposite of how they want to be,, and it's because of shitty customers who don't listen to their own order or have any sympathy for a short-handed crew.
Been a cashier for 2 days now and I am so doooone with it. I already spent 2 months part -time 5 years ago and it was alright, a little less of a burden given that it was half the time. I try to be part 2 personality but I end up being like the first part of the video, blunt and burnt out. Ugly truth... although tbf i kinda oscillate between both , is that worse lol
Please answer my question: I have an internship next week and I'm assigned to study 112 PLUs of 112 different products at a grocery store. How are PLUs related to cash registering? How would I successfully study and pass this exam?
87lycanthropy I LOVE it so much. I work at Safeway and it's nice that you always have someone to ask for help. I have my code cheat sheet notes that helps each day and customers have been great. Very happy. Thanks for asking!
This is awesome! ! Thank you! ... But I have a question... is there a way you can give a step by step tutorial. Cuz I wanna ask those questions and make them feel important
I work in a pastry shop and I think I can be proud that people love me so much, I'm not that type of people, who is gonna give to people something old or bad looking, besides that my work is to sell in the FIFO rule. Psh, better from my pocket, than see sad people and losing them. Also I already made some people feel special, coz i know what they want, which makes me happy. The secret is simple - make this guy feel special however you can, don't be annoyed coz they want something or annoying with too much talk. Just make them feel special. That's it. Also, if u force yourself to work this, i mean you don't like it and everyday you come feels like going in hell, maybe you need to change the job. Trust me. Hope I was helpful for someone.
That cashier register is just something you get used to it just once you've done it a few days what matters is keeping your spirit positive because people are watching you'll get used to that some even if you're still feeling sleepy then I guess drink something that'll keep you awake and keep smiling
I work at McDonald’s and I do welcome them and they like how I work but I do get nervous when it comes to cash and drive thru is a lil difficult cuz I can barely understand them
I'm just worried about learning how to work the machine
Same
+De'shaun Babino I'm just worries about the math when I'm old enough to get a job
LivingAsElise omg EXAAAACTLY NONE OF THESE VIDEOS HELP! Like we wanna know how tf this works, codes and terms and all that
LivingAsElise Me too and im not good with money so im afraid of giving ppl the wrong amount of money
That's why I'm here.
the first one is how I was as a cashier
Jack Erdman 😭😂😂😂😂😂
same lmfao, squidward
u didnt get fired? Im scared if im not good il be fired.
@@suavecito6114 you'll probably be fine
@@suavecito6114 so what
I'm too shy to be a great cashier like him hehe xD
aw
Same 💕
facts
Same 😬
Same here. 😂
He sounds like jack black
I don’t know who jack black is but he sounds like a guy who would be named jack black
@@Isabel-qw9zf kung fu panda
I wish I could pay with invisible money...
Derrik Umari and get invisible service lol
It's called a credit card.
Me too sir!
its not hard to take the persons order. The hard part is actually working the machine and calculating the change quickly.
While working register my adhd brain be like 😵💫
seriously!! rushing while being cashier is the hardest. i work at a burger parlor and i interact with lots of customers. i’m a great cashier, but rushing and typing in all the orders while having to find the food and modify their burger because they want stuff taken off is hard. my manager says i need to work on being assertive and telling them when to slow down lol
I'm on my fourth shift in a chippy and working on a till is so difficult especially since its my first job and the machine has lots of things to press and it's especially hard to be fast while also finding the thing on the machine. Also they have a just eat machine next to me which doesn't make it easier, but I got this
@@JoshuaWhitePhotographyaye man! Let me know how it’s going for you. I’m a cashier myself the last few months and I feel I’ve mastered the things necessary. How’s everything going for you ?
I really try to be an amazing cashier but I get so emotionally exhausted. When so many people are rude and cold to you despite you acting super kind and fun, it breaks your spirit.
Great video though, thank you:)
Agreed strongly.
i preferred the first guy
KAD10895 why ? 😂
Makes it feel much simpler and not awkward when you just wanna get some food 😂.
There's a balance between these examples.
@@brandonjaurequi-bartels9636 seriously! Like im there to buy food not to have a irrelevent convo when im hungry af
@@suavecito6114 you learn a difference. Some people will talk stressed and Quick, then just smile and take The order. If someone comes often or comes to order with their family to sit down you should have a small talk (not talk loud tho)
be fun but don't sound like you're flirting lol
Let me ask you a question? What size you want?
xX squeaker Xx to
xX squeaker Xx 👀
@@carlitoseuceda2000 I READ YOUR COMMENT AS SOON AS HE SAID IT.
@@carlitoseuceda2000 like, it was at the EXACT perfect time.
This video makes me happy, your job shouldn't be dreadful.
Just be attentive and really really be in the moment. The point is not to have the customer (guest) loving you and feeling all warm and fuzzy inside. The point is to complete the transaction in a timely manner and to make the customer feel that their service was appreciated. You're not going to dinner with these people and become longtime friends (though it just may happen). You just want them to want to come back because the SERVICE they received the last time was QUICK, CONCISE AND APPRECIATED.
I'm cashier for only three months and despite of the repetitive routine I feel like making many friends because they keep coming back and sort of smiles, hope they feel appreciated and welcome.
In this tipping culture sometimes people have to even if they don't want to
I'm starting a new job being a cashier - I've worked other things, but never a cashier and never something dealing so much with people. I like this interaction, but is that how you act with everyone? I'm just nervous on remembering to say the right things and being giddy and happier! I'm an ambivert, but sometimes overthink my interactions
karen ceciliano How is/was it?
My first job and I'm working the register I have no job experience what so ever
I like the fact that you put the change in the customer's hand before you gave her the cash. When I give back change I give change first too. The reason I do it that way is the customer can put their change away while I count their cash back to them. I have found that when a cashier gives me the change on top of the cash, I end up dropping the change.
Cynthia Jordan Right! or you would have to crumple up the money to avoid making it fall.
THX ill keep this in mind tmmorow
Im pretty sure humans are just humans and we all have brain farts. But I know that in my role, im supposed to be more correct... especially when I see totals in differences in front of me anyways. But I think the point is for ppl to humble themselves bc its like not even that serious. But id say i have such a good read on ppl, I can tell who is usually gonna be the pointless dbag (gender fluid) b4 he/ she even finishes a sentence. The fact that where I work at, ppl can see an entire process of 3 steps, seeing absolutely everything about their items every. Time. .. , but still manage to blame me for things by simply switching up is so damn annoying to me. I even repeat things back & somehow even thats an below thee thing. Like motherfucka, I only do that sh to attempt to stop switch ups in advance but sure enough... Theyll even lose their receipts or leave items behind & still manage to blame things on me. Wtf do I hafta gain by keeping ppls sh for? Dont they need an order #?! Yeah, im completely this spiteful on ppl I know nothing about. But dont start moving me around... bc ill start calling ppl out. Remember me? Yeah, the person that took u order? Yeah... hiiiiii 🤗. Oh blahzaye blahzaye screwed u outta something? Bc I would've rung that up. Oh, silly me & my in bill. different places at once self... ? My mistake? As usual, sigh. But let me see the receipt tho. Ohhhh, so what you're saying is you need me to charge you back over there?... 😒/🤣 ?!!!Bc You're Actually Indeed Bullshitting?!!! these fn freeloaders, mayne. Its not discriminating in the classes, age, gender, race, nothing like that. But no, im prob Not your bubbly customer service person. I dont think they're always right and idc to always make them happy. Nor do I even take it that seriously. I can effectively do my job... I just, I can't w/ ppl. Im tired of establishments just giving out sh. And im tired of the public trying to treat ppl like trash. Idc if I am a cashier. Ill still treat ppl how they treat me and thats my rule for every damn thing. Doesnt help that I work w/ retarded co workers... blind to who the "enemies" are. Bc escalation & fueling is everything 👍. I can take myself out of an equation & f up everything real damn quick if I wanted to...
Also, also I just recently saw a post about how she gave some excsact change at my job (not about me) but how is someone not gonna give the exact change back and how did someone not remember her order? 1) my memory is only excellent in a fast pace setting when I do things immediately afterwards. 2) there's a ish load of ppl and things to get through. 3) bc God forbid ppl forget your precious face in a sea full of shit 😁. 4) i had to read that so many times... Holy f y do I really give ppl that many chances?... 5) is her articulation that off? 6) exact change sh. Like do she even English? 7) I dont want to be that petty person but im pretty sure exact is a common enough word for ppl Not to misspell. 8) she can't really be this off, right? It has to be a troll. 9) well fn a. This isn't even every other social media thing. She actually exists. 10) these dumb broads on his profile. And im just gonna unfriend her sh too. Simply just for being that stupid. There, there's your "exact change."
And I do believe those behaviors in general exists off line as well
The cash is the change.
Yea that shit drives me nuts
"How to make your customer uncomfortable in seconds."
-This video
Just be polite. Nobody wants you to talk with them, they just the their order.
It’s in the policy to say that stuff unfortunately
Learn to read people and you can follow their lead. Gets easier with regular customers.
I reay want to be the microwave you bread Asian guy...
But then that actually requires me to acknowledge ppls existence.. in a way longer time frame that I dont even want to
@@ahhwe-any7434 are you even speaking English ?
Eye contact
smile
relate to the guest
read back the order
tell them how much change you're giving them
confirm how much they gave you and where to pick up the food the please and thank you aren't a problem for me to remember I just started my first job today and I'm scared out of my mind!!!!! but this video helps :) nd I should probably relax a little
summer2011leggo Thank you
Congrats :)
I’m starting my first job today and I am freaking the fuck out 😭
Hopefully everything worked well
Telling them how much change is being given is extremely rare (at least in Australia) and when that happens it immediately reassures the customer, it really should be done way more often. Easy way to become a better cashier.
I remember watching this video over 5 years ago when I was starting my first retail job when I was a senior in high school. Now having been at over 6 different companies, I’ve always looked back on this video for teaching me how to be a great on cash rap.
This guy was so cool, freaking love his energy. You go dude
i never smile or use a higher pitch i just treat the customer exactly like a human. I ask questions to confirm and say hello you're welcome and thank you then wish them a good day. Only ever gotten two to five complaints and they all say i don't smile and because of that they saw me as a "rude bitch" but i don't care my job is to ring them up and get them on their way not to make their day happy. I am a cashier not a therapist.
If you close your eyes you can hear both Vince Vaughn and jack black in one guy
this guy is great!!! love his personality! also lots of people in the comments section saying they prefer the cashier to be mute, maybe that's for the younger tumblr generation. I think older people appreciate friendly teens
I know, the younger generation sucks and this is coming from someone that belongs in that group. 😒
Whales123 So basically your saying you suck too?
Older ppl: they r hiring kids?...
My head: i absolutely never ever ever make up these rules, these products, these wever else things I have no control over. Also, Do I look like your muddafuggin city com- I could be extra right now and go through the ladder. But Idk these things either..., so, plz just get out my ass w/ that ish. Bc The f am I gonna do about anything anyways? Answer: not a damn thing. Y? Bc I dont have control of that sh and ppl really must just love the sound of their own voices. Like I just go around pushing buttons and sh 😁
Also older ppl: u know bc when I was that age ...
: i know. U prob fought a village full of exotic animals on your bamboo made sandles you had to make on ur way walking through the 10 ft of snow while a tsunami hit getting your 10 pail thing of river water back to the village and idk maybe something about child labor, education and other weird sh
I can tell an older person wrote this
I work the register every now & again and honestly its the older generation that ruined my friendly personality while im running the register. 50% if not more think their entitled to free stuff because their older that's not how it works. Then they cop a attitude so yeah I'm gonna be mute most you're hearing from me is "welcome to (insert company name) what would you like to order"
God bless you, dude! I'm disturbed by all the hatred toward customers and ppl hating their jobs and to see you do this video is just awesome! You take pride in your job and you warm the hearts of your customers. I will pray you get a raise or greater blessings for all this. You are a great example, my friend!
He kinda sounds like PO from kung fu panda
True
Alam Fung this was 3 years ago and I don’t remember this at all 😂😂
@@Dante-fc5tz I just came back from Mcdonald and want to learn how to flirt with cute cashiers.
This was actually very interesting, like how attitude played a role in the way he responds, which creates an over-all positive customer relationship.
"What's your name hun?" Not good to call customers "hun."
imbonnie always sir or ma'am. Even if they bro, bud, hun, or sweety you in turn.
Imbonnie seen this too late 🤦🏾♀️😭😂 not good at all 👌🏾
SERIOUSLY ITS LIKE SAYING FUCK OFF
I think it's actually affectionate, provider it's said the way it is meant to be said and not snide
It sounds like trailer trash talk.
Naw he sounds like jack black lol.
jenjenjenhi he so does
jenjenjenhi it is jack
This guy helped. Especially at the end when he reiterated the main points. :)
This video helped me out so much back 4 years ago when I started working my first retail job
I'm nervous for when I start working this summer :/ I'm kind of slow at counting money
Did you do good? I'm starting a summer job this year and I'm nervous
@@partIycIoudy yes i did!! i got the hang of it very quickly and it became super easy after
@@cherrysb3rries yay!!
Except when the store is super busy and you can't afford to take such a sweet ass time with each and every customer >.
Omg, this guy reminds me of Vince Vaughn.
even the good one he points to her face often, i would avoid that
The worse thing is when the costumer starts to fight for little things 😅
ive had both experiencing. the second one always makes me leave the place with a smile and wanting to come back later to get more of that awesome attitude :D
In time a good cashier learns the machine/codes and an amazing one remembers the rarely used ones.
His personality is amazing! What a great guy. ❤️🥰
You do be sounding and acting like Jack Black, I'm here for it
Dude said “have some fun”
I don’t know what money to Give back so I wanna watch 10 of these in a row to hopefully be ready
What if I'm really shy and don't know what to talk about with the customer.I work at a grocery store, so check out is a bit longer.
I am the same way. All I do is kinda become someone who I know people like if you know what I mean
Yeah, I get what your saying.But I just don't know what to talk about.And a lot of times they start conversations with me, but its about things I don't care about or don't know about like sports people will be like "What did you think of that play last night the hockey game?" Its like I i dont know, I didn't watch it, I don't like sports.Or they start complaining about politics or preaching religion to me lol
+Autumn, customers don't give a shit about you, wouldn't waste my breath on them
The comments just make me realize that you can't please everyone and that is completely okay!
Some people, like myself, feel safe and welcome with the "good" example, others feel annoyed that he's talking too much or uncomfortable that he comes across as flirty. It's all about context and where the customers are coming from. I'm southern so being called hun, darlin', etc. is normal and a lot of older people use terms of endearment towards strangers cause it sounds more polite. But I noticed northerners find it weird and overly friendly.
The reactions are going to be interesting and I am excited and nervous about those differences when I start working in fast food but I gotta remember that I can be myself even if the reactions are negative I just have to know when to adjust the energy I give off for the sake of myself (an introvert) and my customers.
Jack black starring in THE PERFECT CASHIER in theaters in IMAX and 3-D, SEPTEMBER 14 2027
i love your energy sir great work!!
I'm just learning how to work the machine.
Paying with imaginary money? WHERE IS THIS STORE?
The first person was funny af for some reason lol
I felt uncomfortable by the "amazing cashier ", it felt like he was flirting a lot by calling " hun" and the facial expressions.
Right there at the beginning is where I get my first problem.
Me: Hi! How are y---
Customer: One hotdog.
Me: .. Okay, one hotdog, anything else?
Customer: No.
Me: It'll be $1.43. - Takes money, opens register, gives change.-
Customer: Where's my drink?
Me: ... (You said 'no' to anything else). Oh, .. you didn't say that, sorry, here. - Gives one anyway.(.20 cents more) You have a good day!
Customer: -Walks away.-
[Alt]
Me: That'll be 1.65. - Sets cup down infront of customer, accepts money.-
Customer: -walks away without the cup, complains to someone else "THEY DIDNT GIVE ME MY CUP."
me: ... You left it behind at the register(where it was right under your nose but you were too busy ignoring me).
-----------------
Customer: Let me get two hotdogs and drink.
Me: That'll be 3.07. - Gives 2 dogs, 1 cup.-
Customer: Where's the other cup.
Me: Oh, so Two hotdogs, and TWO DRINK*S*?
-----------------
Customer: Can I get a cheese and pepperoni pizza and a drink?
Me: One cheese, one pepperoni, and one drink?
Customer: Yes.
Me: Okay, that'll be 4.27
Customer: I only want one slice.
Me: .. All the pizzas have cheese(You wouldn't call it a threemeatcheese or deluxecheese).
Customer: A cheese pepperoni please.
Me: So one slice of pepperoni?
Customer: Yes with cheese.
Me: Here's your PEPPERONI.
-------------
Customer: Can I get a pizza and drink
Me: That'll be 2.73, anything else?
Customer: No. -Pays.-
10 minutes later after walking away and leaving their slice behind at the counter.
Customer: Is my pizza ready yet?
Me: Yes it's been right here for you.
Customer: I wanted a whole pizza.
Me: ... (YOU KNOW YOU PAID LESS THAN 3 DOLLARS, YOU AIN'T GETTIN' NO 16INCH PIZZA.)
------------
Customer: - Walks up talking on their phone, taking forever to place their order, answer order-specific questions, holds up the line.-
-----------
Customer GROUP: -approaches the register after being in a line with 30+ people, THEN LOOKS AT THE MENU THAT'S BEEN ABOVE THEIR HEADS THE WHOLE TIME THEY'VE BEEN IN LINE.-
-----------
Customer: - Places big order fluently. Takes forever to get their money out which should have been ready already.-
-----------
Customer 1: No, I'll pay!
Customer 2: No, let me!
Customer 1&2: -FIGHTING TO PAY.-
Me: ... I have a big line and I'll get in trouble if it doesn't go down fast. This isn't cute.
-----------
Customer: - Inappropriate joke here.-
-----------
Customer: I've been waiting for over 40 minutes for my pizza! - Sarcastic applause for all the people who get their food immediately!-
Says the customer who doesn't realize there's an enormous line AND I'M THE ONLY PERSON IN THE ENTIRE CAFE AREA BECAUSE EVERYONE ELSE WALKED OFF FOR NO REASON.
----------
Huge line, managers expect FAST*FAST*service but can't be bothered to lift a finger to help
Customer: You didn't change your gloves(Even know I saw you intentionally stand to the side so that I could see you intentionally avoided touching the food in the slightest.)
Me: ...- WALKS ALL THE WAY TO THE BACK OF THE KITCHEN TO WASH HANDS, DRY HANDS, CHANGE GLOVES, THEN COME BACK.-
Customer 2: This line is taking too long!
Me: -STOPS CHANGING GLOVES.-
--------
Customer 1: The tables in the lobby are dirty, ____ is out of syrup, there's no straws/lids/napkins----
Me: - Goes to fix as many of those as possible-
Customer 2: HELLO? CAN I GET SOME SERVICE?
Video needed: How to be a less sucky customer.
There's a reason some people end up the opposite of how they want to be,, and it's because of shitty customers who don't listen to their own order or have any sympathy for a short-handed crew.
Hahaha 😂😂😂😂
I'm sorry that you've had such experiences, but from an observer POV, that was fun reading. You have a talent for writing :)
If I take that long for just one order my manager will kill me 🤐
Didn't think I would need this but it really helps out. Thanks!
On account of my awesome cashiering skills, this video makes me feel like a natural.
I like the first one way better
he did such a good job the 2nd time that he hooked up the customer with the bowl for $11 instead of $12 homie
Jack Black's brother up in here
Been a cashier for 2 days now and I am so doooone with it. I already spent 2 months part -time 5 years ago and it was alright, a little less of a burden given that it was half the time. I try to be part 2 personality but I end up being like the first part of the video, blunt and burnt out. Ugly truth... although tbf i kinda oscillate between both , is that worse lol
I am workin at mcdonalds tmr and i am shakin out ma hair
Moral of the story be friendly and don’t be boring
I have anxiety so im nervous working at the machine and talking but hopefully I will do great
Lol love video already
to make your self feel good you beat up on a young cashier
Please answer my question: I have an internship next week and I'm assigned to study 112 PLUs of 112 different products at a grocery store. How are PLUs related to cash registering? How would I successfully study and pass this exam?
Great Video! Going to the A&P right now, can't wait to seek my first job :D
That was cool.
Thank you for the video
THIS IS SUCH GOOD ADVICE I LOVE THIS VIDEO OMG THANK YOU SO MUCH!!!!
Do you have to yell out orders?
I’ve had that sucky cashier so many times. 😭😭😂😂😂 its so sad
I've been training and start cashiering for real today. I'm nervous but super excited!
any more tips guys and gals??? wish me luck!!!
87lycanthropy I LOVE it so much. I work at Safeway and it's nice that you always have someone to ask for help. I have my code cheat sheet notes that helps each day and customers have been great. Very happy. Thanks for asking!
87lycanthropy I still get very nervous before work but I'm thinking it's because I'm still new
87lycanthropy Ya it's almost been a month
87lycanthropy I have really bad anxiety so I'm glad I love it so much. The time flies when you can't see the clock :p
87lycanthropy thanks! Great tips :)
Problem.
What if you do it so much, you end up being like a robot.
Oink ards lmao
I wish ppl talked this slow when they order food there just like go go and I’m like can you say that again and they look at me crazy
Great video! good explaning
Thanks jack black!
This video helped a lot for my training day
This is video is soo helpful! thankyou so much
let me ask you a question good sir, what size bra you wear? I need to get you one.
Great upload! And...you have a great day too😁
good video quintessential for amazing cashier performance.
Thank you sir.
This is awesome! ! Thank you! ... But I have a question... is there a way you can give a step by step tutorial. Cuz I wanna ask those questions and make them feel important
He sounds like Jack Black, srsly listen to 2:11 without looking at the video. You could almost swear its Jack
Me idk why I read black Jesus
Brilliant!
this video is gold
The first one is more like a Cashier.
So basically act like Vince Vaughn
Great actor
Gr8!, Tnx!
Dude a good cashier
A cookie.
Lmao
Girl: Thx
Him: NEXT!!
😖😂🤣
the suck cashier seems more chilled like his just doing his job and getting the order done
Ima just go with the classic hey how's ur day great k what can I get for you today
Best video I’ve ever seen
I work in a pastry shop and I think I can be proud that people love me so much, I'm not that type of people, who is gonna give to people something old or bad looking, besides that my work is to sell in the FIFO rule. Psh, better from my pocket, than see sad people and losing them. Also I already made some people feel special, coz i know what they want, which makes me happy. The secret is simple - make this guy feel special however you can, don't be annoyed coz they want something or annoying with too much talk. Just make them feel special. That's it.
Also, if u force yourself to work this, i mean you don't like it and everyday you come feels like going in hell, maybe you need to change the job. Trust me.
Hope I was helpful for someone.
0:17 - 1:12 thats me at work lol
tbh I dont have enough time to make that much of a conversation
Remember, no one wants to be a Squidward...
That cashier register is just something you get used to it just once you've done it a few days what matters is keeping your spirit positive because people are watching you'll get used to that some even if you're still feeling sleepy then I guess drink something that'll keep you awake and keep smiling
Jack black vibes fr ❤
Awesome video
i wish costumers speaks loud like that its hard to understand them when they didnt speak loud
‘Hey’
‘Yeah’
So likable!
I work at McDonald’s and I do welcome them and they like how I work but I do get nervous when it comes to cash and drive thru is a lil difficult cuz I can barely understand them