How to Unclog Samsung Dishwasher Drain - Fix 5E Error
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- Опубликовано: 21 янв 2016
- Want to know how to fix Samsung dishwasher. Before you buy a replacement drain pump, follow the instructions in this video to unclog Samsung dishwasher drain. Check your system for a clog.
Here is the link, mentioned in the video, to the video with detailed tear down steps. Watch my video first because all the steps in the linked video aren't necessary. • Samsung Dishwasher Pum...
Repair Part Affiliate Links (Same price for you and I get a small commission)
- For Samsung Dishwasher Model DMT800RHS
Drain Check Valve (part number DD66-00045A / AP5331254) - amzn.to/3B9PJbT
Note: You might be able to find this part cheaper than Amazon , but make sure you consider shipping costs. Use the part numbers above if you want to check around. 
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This was the perfect remedy to our Samsung oE error, the fix took about an hour (including cleaning all the parts) and turned out perfect. Thank you for saving us money, time and headaches!!!
Thank you. My washer had an 9E error code for months, I found a video on here on how to clear that issue, worked like a charm. Then I got a 5E code so I pulled apart the bottom section inside the washer looking for something clogging it and checking the valve. After cleaning everything I tried turning the machine on again, this time I had an LE code. Apparently while I was trying to fix the 5E I got water underneath. So, I decided while I was underneath drying things out I would also check for any blocks. Yep, right where you had yours, I had a broken tab lodged perfectly blocking the line. Put it back together, turned it on, no codes!! I'm so thankful for the people who post all these tutorials. Even a female who knows nothing about appliances can fix things.
You Sir are a genius! I just followed your instructions and replaced the check valve and found plastic barbs and glass in the vanes of the pump underneath. All working now. Thank you so much.
We have an older model Samsung. When my daughter and I took the hose off of the back/bottom, we saw the black rubber piece inside a transparent cover, along with two large, rusted screws! A complete clog. Three hours later (because the transparent housing which the hose connects to was literally a large welded, plastic piece) we removed the clog and were back up and running! Thank you for heading us girls in the right direction!!
thank you! the check valve was in good shape, but a plastic tab was lodged in the drain hose.
i appreciate you showing me the way.
keep up the good work!
Thank you so much!! We had the same problem, and without this video I never would have attempted a fix on my own. Thank you!
I just wanted to say, thank you so much for this video, my daughter and I were able to find this piece of the valve stuck in a hose, and we never would have found it without this video! It felt great to not have to call a plumber and to accomplish this on our own, as a single mom, that’s priceless, thank you again!
Glad I could help! These are my favorite type of comments... empowering people everywhere!! Subscribers are always welcome.
Mr Way. Thanks a lot for this video. After opening my one and a half year old Samsung dishwasher, I couldn't figure out where the clog was. Air was flowing through (blowing in the exhaust would make bubbles in the dw) but the dishwasher wouldn't switch water from circulating inside to draining. Per your video I just inserted my finger in the direction of the pump to find an olive seed stuck inside. Works like it's brand new now. My dishwasher is not the same model as yours but I think they all have the same conception defect. People like you who share their knowledge are awesome. Thanks again Sir!!!
Thank you!! I had the exact problem and now fixed and ready to go!!
had a blockage in the water panel on mine, got it sorted though thankfully these aren't to complicated. I watched this in case this ever happens now I know, seriously thanks for making the videos it's appreciated.
This Video helped so much! Not anytime wasted in fixing the problem! Thanks do much for not taking an hour or do breaking down the dishwasher!!👍🏼👍🏼👍🏼
I watched your video and this was exactly what our Samsung dish washer problem was. While watching and stopping your video at each step worked perfectly. a black rubber check valve was stuck in our drainage hose. I tore it apart and my wife could see the black rubber piece and she was able to pull it out with a pair of tweezers and we are up and running...Thank You!
thanks buddy. my check valve wasn't separated but it gave me a good starting point and I am at a much better point to diagnose any problems now.
Hey thanks a lot for this video. This is exactly what happened to me except my check valve was a little higher in the tube. Didnt realize it was actually there until i put a clothes hanger up there for safe measure, very thankful i fished it out the first try or i would have omitted that as the problem. Really appreciate you saving me from buying a new dishwasher. Cheers!
Thank you for video.
To focus better do NOT zoom. Zooming is for FAR distances. I know you've probably zoomed in before and it's worked. But it's not. Higher end ones can but most do not. Just keep it normal and physically bring yourself closer.
For the part you were trying to zoom in on at close range. Again make sure you do NOT zoom. Center it and if your camera won't focus at that close range with the lighting you have then pull the item back until it can stay focused and keep it there.
This video is years old but hopefully anyone else reading this will also get it.
Again, thank you for video and the solution. You've probably helped a LOT of people. God bless
Wanted you to know this video is still helping folks in 2021. I used it to fix the same problem. My check valve did not break, rather twister and deformed to the point that unit would not drain properly. Didnt even have to remove or disconnect the unit, just removed the filter and found the diaphram shoved down in the drain hole. My wife had already picked out a $700 Bosch that we won't be purchasing.
Glad I was able to help you squeeze more time out of your dishwasher. We finally had to get a new one... we went with an LG from Costco. So far it's been great... love the new third level top basket.
Perfect found the check exactly where you said thanks a million!
I found the same check valve in the same spot. Easy fix with your video, thank you!
Your video is the only one I found any where close to our problem. Even the so-called experts were way off. Thank you.
Kind words. Thank you!
Thanks for the Samsung Vane-Check Drain DD66-00045A part number and as a follow up the "SE or 5E" issue came back and the unit would not drain. I went out and purchased an Auxiliary Drain Pump which twist locks in to the bottom after the check valve #DW0005A for $80CND and the unit has gone through 2 wash cycles and all looks good now. Thanks
Excellent video, yep I found the check valve just where you said it would be. I still have error core after I put it all back together. I guess I break it back down and keep looking for those tabs.
Just used this video on our 2015 Samsung Dishwasher! Same issue! Glad it’s out and hopefully it’ll be ok now for awhile.
Was not my problem but seeing the disassembly showed me to dig a little deeper and found a piece of plastic jammed in the impeller. Thanks! All good now and she-who-must-be-obeyed is happy!
Just followed this and fixed my dishwasher, had the same damn problem! Big thanks
Thanks for the video .. really appreciated !!
Thanks. I have had 3 service calls on this dishwasher and get same blinking lights a few loads later.. appreciate the video to get me started. I am going to attempt to fix this since the only thing accomplished with service calls is replacing parts based on guesses..(and hefty service calls of course). Thanks
i wanted to add my thanks here for your video. i found this DW at best buy for $50!! the sales guy told me no one would buy it because it was so low. i think i understand why it's so cheap now ;-)
anyway - your video was incredibly helpful. it didn't solve my problem, but it was good enough to give me the courage to go check for the drain pump error as you described it, and that taught me that i could take this apart and put it back together in jig time. i would have taken this one step further and shown how to take of the drain pump to check if any of those plastic tabs were in there. that was the case with mine. i simply disconnected the drain pump, pulled out the @#$%ing tabs, put it back together and all set :-)
one additional warning - when you go to remove the drain pump, be *very* careful to properly lift the locking tab that allows you to twist the drain pump off the DW, lest you break it. ask me how i know ;-)
anyway - great job - and thank you.
I bought mine at Best Buy for $250 and got home to find many missing parts. Spent almost $100 since best buy would not work with me.
The worst recorded video I've seen in a long time, but the info is worth a million bucks! 😂 thanks for the info 😊
Exactly!!!
Thank you so much!!! I had the exact same problem. To find the loose piece down the drainage tube drove me crazy, but I got it eventually!!!
The drip pan can sure be a pain to remove. I recently took apart my Samsung dishwasher and probably spent a good 15 minutes trying to dislodge that darn thing. Cool video, thanks for posting.
Your video work reminds me of the beginning of Saving Private Ryan and I kind got nauseous but the content was amazing. Thank you. Someone in my neighborhood was giving one away because it wouldn't drain. I picked it up took it apart and found a big chunk of plastic jamming the impeller on the drain pump. Hooked it up. Now i have a brand new dishwasher!
Glad it was helpful! Yep, I've flipped a few classified ad dishwashers myself.
Enjoyed!!!! I got a problem like that will check tomorrow on my dishwasher.
Thank you for posting. Helpful.
Thanks for the video....this is my dishwashers problem and i will be doing this today.....
You reference during this video to read the comments for the disembly and assembly of certain parts however I am not seeing them....
the bottom part is 2 screws and then pop the part out, disconnect the connector behind it and done
This guy is so funny! Do more videos man!
Helped out a lot, great video.
Thanks for the video. I have had bad luck with Samsung dishwasher and dryer so far. Looking forward to my Samsung washer failing next.
Glad I could help. I just replaced my Samsung washer a few months back. Here's hoping this one is built better!
Found all kinds of pieces inside, a wire nut and plastic from the rack restricting water flow. Thanks - I had taken it apart before but had not gone far enough inside. Wish they made a ring for the outside to prevent large pieces from getting in there in the first place. I will have to look into that, but thanks for the video.
Thank your video, it was very useful to me.
Your vid's are very well done but you need a better camera. Most of the detailed stuff for me was not in focus. Thank you for sharing this. It was helpful.
Thank you for the help sir!
thanks for sharing your video is very clear and well explain, regards.
Thanks for your help, great video. I disconnected the drain line at the garburator and blew back into the dishwasher. The hose was completely plugged so I go out my shop vac and with a small nozzle and I was able to clear the drain hose with suction. The check valve still looks good but would like to replace it soon, would you happen to know the part number? On another note I find the debris screen needs to be taken out and brushed clean every couple of months as the dishes come out dirty and yes we do pre rinse the dishes before they go in but maybe not good enough. Is this just a bad design???
Thanks John. I am going through this right now. I have to begin.
Hey thanks. Those broken clips were exactly my problem.
Thank you for this video!
Thank you for posting. I also have a shitty Samsung dishwasher and this saved me a lot of money. It was the rubber check valve. No one wants to work on these at all.
I have this same dishwasher and I can also confirm that it's a piece of junk. Not two months after getting it we started smelling a horrible odor of rotten food whenever we opened the door. That was 4 years ago, and every few months I have to take everything apart and clean the parts and the bottom. It gets so disgustingly gunked up. I see that same thing in your video. We had Best Buy service technicians here multiple times to look at it and got a different excuse every time, but none of them ever said it should be replaced. Now it's out of warranty and we're stuck with it.
This 5E error is just the next fun thing in a long line of fun things.
thanks just solved my problem...found a metal piece blocking the water
Thank you so much! I got exactly same issue, check valve broken and stuck the impeller. Seems a design failure
took mine apart today and the check valve was good. but right next to it was what look like some kind of optical sensor covered in gunk cleaned it all up and works great now.
Andrew, my Samsung DW80F600UTS also was not draining. I was getting flashing lights at the AUTO SMART & HEAVY parts of the circuit board. I took your advise and removed the many screws in the screen cover and looked for the grey plastic cover piece at the right of the heater element. Under it was the optical sensor and the 1/4" steel temperature sensor rod. The optical sensor looked pretty good but the temp sensor had gunk on it. I cleaned them both and re-assembed the machine. All works great now, thanks for your help…..
Works for me every time . I'm glad I could help.
thank you very helpfull, fixed in 15 minutes THANKS
John, I found the check valve like you showed on the video AND another piece of round black rubber piece that has a "30" on one side and a rectangular opening on its edge. I wish I can add a picture here to show you. I don't think it is part of the check valve. I do not know where that has come from. It looks like some part which came loose, not broken off like the check valve.
Thanks for the answer. I've got one torn down in my shop and wondered if it needed the flapper replaced. It isn't getting one. Thanks again
Glad I could help
This video made me look for small broken plastic clips in my machine. Sure enough one was broken and when I unclipped the drain hose, it was blocking it. Problem solved. Thank you. Just was small issue now is a small leak from the bottom corner of the door. This may be a levelling issue.
Was having problems with my dishwasher draining as well as cleaning dishes. I didn’t want to pay for someone to come out and fix it or buy a new one so I decided to look for a video. I found the same rubber piece and tab in the same place as this video. My rubber piece was in tact so I didn’t pull my dishwasher out. Haven’t ran it yet but hoping this will fix issues. I wish i could send pics of mine.
Glad to help and thank you for commenting. I would appreciate your support for my channel by clicking the Like button and subscribing. Click the Bell to get notified when I post new content.
Great info but man I'm seasick from the camera work. 😜
Does anyone know how good the Linear models are? Shopping for a dishwasher. Our Whirlpool circuit board went out in only 1.5 yrs! Bosch, Miele, and Kitchenaude also considering. Under $800 range.
There are check valves in each of the two hoses as well.
Thank you for this video. I also have a build up inside and around outside of the soap dispenser. The latch build up and so far I’ve been able to scrape around it so it will latch. There is still a bunch I can’t get off. Vinegar helps a little but not enough. Any suggestions?
I can't say for sure without seeing the build up. If it's soap, maybe try pouring a lot of very hot water over it. Just be careful not to get the water so hot that you melt the plastic.
Thank you! I guess this is the issue with mine as well.
Did this cause a leak in the lower pan where the sensor is? I'll getting the "heavy" code because of a leak. Just wondering if the broken check valve would cause that. Thanks.
Thanks. quick fix with your help.
good demo, 👍 thanks
did it run okay without the check valve.
I was getting the not draining still after cleaning vacuuming took the thing apart pump hoses blew air still had the code so before throwing it out I removed the check valve which was not broken did a 15min reset did a cycle problem fixed no more codes thanks for your video cheers
Thank you very much, I will try
100% found the flap in front of the pump - did not want to hunt for it but it is the right thing to do.
The only thing I would add - my bad - is to shut down the water - remove the supply and return hoses from the garbage disposal before pulling the unit from under the counter. I cracked the return hose, at the clamp on the unit, by tugging on it - so had to order the $40 part and was delayed a few days. It was only a little crack but remember -
Do it once do it right, do it wrong do it twice, and pay ten times.
There was also quite a bit of yuck under the door - run your finger with a paper towel along the underside of the door - can't see it but it is there - part of the bad smell. I was working on an LG
Thank you for posting this - DIY dishwasher repair
ps - as a side note there was a hole in the wall - poor construction - the mice got in and left droppings - under the shield, on top all over. Because of the smell the discharge hose and other parts are natural for them to chew - I am sure it is warm too. I cleaned and sanitized blocked off the opening and hopefully have discouraged them from returning - there is no substitute for a visual inspection.
Great reply with some good advice. Yes, our Samsung had the gunk (and the smell) under the door. We just replaced it with an LG. So far it has been a much better dishwasher. Hope it doesn't start gathering gunk as well.
This helped me.
Thx homie...that did it😊
THANK YOU! I actually love my Samsung dishwasher. I bought an R 800 a few years ago and this is the first issue I have had. It is the 5E error. I have treated it gently because I had only had much older dishwashers. I appreciate this one, however, I need it to work! While I want to do this myself (cost is a factor), I also need to be safe doing so. When it comes to electricity, the circuit breaker box is not well IDed. But, I can turn the dishwasher on and shut the breakers off until it has no juice! :-)
I will look up the other videos you mentioned.
Thanks again for your assistance!!!
thanks man. I found the same exact thing. broken piece of grey plastic in the drain side of the pump.
This is such a bad video. Camera is making me dizzy. Can't see what's going on. I really need to fix my dishwasher !
That tube part that clips in the back (the one w the two clips up top and one on the back) keeps lifting and the o-ring comes off. I think it’s the reason my dishes aren’t getting super clean. How can I make sure that is secured? I didn’t see the videos you said you’d link.
thank you
Thanks just fixed my sisters dishwasher , she had replaced those brackets two years ago , but I only had to remove filter screen (dozen screws) and in plate with impellers etc, there is a hole from top to bottom of plate was full of ????? solid sludge, and found broken clip in bottom . Was intermittent no drain so I think broken clip was flosting up or sucked up against that sludge and pressure of pump would keep it there and then no drain but next time it would work. Thanks again
I went through the process you showed and I could find no cause for not draining. I do have standing water in the machine from time to time. Do you have any suggestions on what else it could be? Mine is a rotary - very similar to what you have. It just stops in the middle of the cycle. I'm getting the Over-level water error (Smart Auto and Heavy lights lit).
Hello
I just dropped a nut of screw into the grey round piece in the bottom, the nut size is like #6 screw. Do I need to open the bottom to get it out, or it will be ok to flush away.
Hi John,
Thank you for taking the time to make this video. Could it be better...sure..BUT at least you took the time to make and share it and in my opinion this provided a very good overview of how to get into the unit, check the drain line and fix the problem. I don’t have the error code but I wanted to know in general how to disassemble our Samsung and clean and check drain line....our tabs have broken multiple times and I have industrial zip ties holding the brackets in place LOL and I change them about once every 6 months...cheaper than $60 brackets which continue to break :(
We also have the high pitches squeal which seems like the door fan but haven’t narrowed down just yet...
Keep up the good work...and for those of you who complain about the quality of the video or camera work....please post your repair video for the unit....oh wait...you didn’t make one...go figure.
Have a great holiday John!
I have a drain error (flickering “Delicate”) during a cycle. However the drain works fine with “Cancel and Forced Drain”. I am about to open up to check what happens underneath the screen.
I found my rubber valve at the end of the drain tube! Fortunately I didn't have to take the dishwasher out! My question is do you have to replace the rubber valve ? Will it cause other problems by not having it in there?
You Sir, saved my day! Only my machine is even dumber than your typical samsung DW, the pump is hidden behind a flooring tab!
Is there supposed to be a check valve in the drain hose as well? The check valve that you show in this video is in place but it looks like I have rubber (looks like a check valve) in my drain hose.
There isn't a check valve in the drain hose... unless it's a broken piece. This video shows how to find and remove the broken piece.
Mine was exactly like your video...and yes, I am entirely underwhelmed by the quality of this dishwasher, as this is just the latest in a string of problems.
worst dishwasher ever
yup, one model level higher you get a filter you can twist out and clean in 10 seconds
I have this dishwasher and I feel I just bought a trash, worst dishwasher in the world !!!
Yes! I have to say, I doubt we will ever buy Samsung again!
Our circuit board died twice. And now I'm on the floor taking out all of these pieces as the video author demonstrates. I wonder if anybody has thrown a brick through Samsung HQ. Wouldn't surprise me. Truly - this (as the video author States) is a piece of junk. At least if it were a little better you could call it a dumpster fire - which - at least has a possible purpose of keeping you warm. This machine? No useful purpose, as sitting on the kitchen floor all weekend is not usefull. Everyone here needs to discourage all Humanity to never buy anything Samsung again, weather it's a TV, phone, construction equipment, or refrigerator. Special place in hell for all Samsung engineers & corporate heads that allow them to make such trash.
Every week there's a problem with ours. So irritating!
"We're back again with our piece of junk samsung dishwasher" hahahahahaha So True!
John - I followed your video, which was perfect, and found my check valve to be intact. I even pulled the dishwasher completed, checked the hose on the bottom for anything that could be blocking it and nothing. I attempted to run the dishwasher without the check valve in place as well - and still receive the 5E Error after a good 30 minutes of the dishwasher running. Do you think it could be the drain pump? We've only had this dishwasher for about 2 years.
in my case all the hoses were clear but I found the date seed in the drain pump, I took it out and it was working fine. No drain error.
Did you replace the flapper valve?
Thanks for taking the time to make and post this. Exact same issue. Finding that piece of rubber was a eureka moment.
I have a different model Samsung but the basics are the same with the exception of the check valve. My dishwasher had the check valve built into the drain hose connected to the pump. I had removed the hose to fix a leak and didn't realize it would only work one direction. I flipped the hose around and all worked fine. Thanks for aiming me in the right direction.
Thank you good sir! What should I do if both rubber pieces are missing?
As long as they're not found in the drain line you should be fine. If they're small enough, they might have made it through to the drain.
Wow. That black rubber piece was right inside the tube that gets exposed at the 3:30 mark. Bingo! Now hopefully I can put it all back together!
Do you have a video on how to check for proper voltage to the pump?
No. Sorry. I do not.
While you were waiting for your check valve to arrive, how did your dishwasher run? I have a leak error on my dishwasher and the first thing I noticed is that my check valve was damaged. Water is now backflowing into the dishwasher through the drain hose and I keep getting water in the leak detector pan.
I'm going to check the drain hose on the bottom of my unit tonight and check for foreign matter in the hose. Luckily, I don't think I'll to disconnect the romex cable or the water hose because I have more than enough ran to pull my unit out while they're still connected.
I never replaced my check valve and I haven’t had any trouble with back-flow. Hopefully it’s another blockage causing your back-flow issue and removing that will get you back in business.
Thanks for the video. Took that hose off. Found an olive pit.
Thx
You said you were going to order the checkvalve and do a trial run without it and see what happens. Did you and did it work? Samsung needs to stick to phones. My house burned down and I bought all Samsung appliances after it was rebuilt. Washer, dishwasher over the range micro all broke down within 2 years.
Thanks sir
Sarah Schneider
2 years ago
I hate my Samsung dishwasher! Total POS. In fact, our reasonably new Samsung fridge is going out on us too. Never again. We would have been much better off spending a little more for a better brand. For some reason the salesmen at Best Buy really push this brand. Thanks for the video.
Great video but I throw up and had a seizure watching it. 🤣🤣 great info sir
Thanks for the video! I’m visiting mom for Xmas and see she has this exact problem. What part do you replace and where do you buy this part, online ? Thx
@@LifeHappensLetsFixIt how did the machine operate without it being replaced, isn't it necessary to be in place? Mine did not tear off like yours but the rubber has twisted and seems like it does not close back in place.
@@LifeHappensLetsFixIt wow..ok good to know! I've tried toubleshooting all the drains, checked every hose and there are no blockages yet I continue to get the 5E error code, any other suggestions you may have? I'm considering to order a new drain pump as that might be my issue? Thanks again for your help on this headache
@@LifeHappensLetsFixIt so just remove it and see if that allows the unit to drain? Worth a shot, I'll try that now! Thanks for the tip 😁
@@LifeHappensLetsFixIt so I tried it, removed the damaged backflow valve, ran an empty load on quick + and half load, and within 5 - 10 mins it errored out 5E 🤯