I only wish I could get my PP30 with Queview to get to 425 without it shutting down on Err 4. The original Savannah Stoker didn't have any issues with that until it gave it up in 2023. I opted for the Queview as the latest and greatest but imediately started having issues. A phone call and some emails and I still can't get there. I can only do what I originally bought it for ,low and slow now. It's supprising that with the original controller pellet brand never made a difference but now thats the first response. I am babying it right now with Kingsford pellets. Two hours to get it to 350 after it shut down at 236 Err4, I will see if I can get it to 425 sometime today. Since installing the Queview I have not been able to set a high(350) temp from the start without it shutting down. This is starting with everything, temp probe, fire box, etc. clean. Well, surprise surprise, it didn't make it. Trying to go from 350-375 it shut down, Err 4. Very frustrated with the QueView controller. may be time to jump ship. I have replaced almost everything, Auger motor, igniter, RTD probe, burn pot since installing the Queview. Yes I've called yes I've emailed, Yes I drove 120 miles round trip to get the recommended pellets. Did I say I am frustrated. About ready to call Savannah Stokers and see if they can set me up one of their controllers.
I only wish I could get my PP30 with Queview to get to 425 without it shutting down on Err 4. The original Savannah Stoker didn't have any issues with that until it gave it up in 2023. I opted for the Queview as the latest and greatest but imediately started having issues. A phone call and some emails and I still can't get there. I can only do what I originally bought it for ,low and slow now. It's supprising that with the original controller pellet brand never made a difference but now thats the first response. I am babying it right now with Kingsford pellets. Two hours to get it to 350 after it shut down at 236 Err4, I will see if I can get it to 425 sometime today. Since installing the Queview I have not been able to set a high(350) temp from the start without it shutting down. This is starting with everything, temp probe, fire box, etc. clean. Well, surprise surprise, it didn't make it. Trying to go from 350-375 it shut down, Err 4. Very frustrated with the QueView controller. may be time to jump ship. I have replaced almost everything, Auger motor, igniter, RTD probe, burn pot since installing the Queview. Yes I've called yes I've emailed, Yes I drove 120 miles round trip to get the recommended pellets. Did I say I am frustrated. About ready to call Savannah Stokers and see if they can set me up one of their controllers.