MG will not repair a verified fault

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  • Опубликовано: 29 сен 2024
  • Worst customer experience ever at MG, MG decide not to repair xpowers under warranty

Комментарии • 49

  • @peterwilliam4681
    @peterwilliam4681 2 дня назад +9

    That's why I wouldn't touch a Chinese made car with a bargepole.

  • @stevoone342
    @stevoone342 2 дня назад +5

    Very Wong. Personally i wouldn’t buy a Chinese car irrespective of how good a deal is.

    • @civilcasedismissed
      @civilcasedismissed  2 дня назад

      When it goes back I won't be buying an MG that's for certain

  • @Brian-om2hh
    @Brian-om2hh День назад +5

    This can often be a problem with Chinese cars. They don't have as much development as European models, and sometimes have odd driving dynamics.

    • @civilcasedismissed
      @civilcasedismissed  День назад +1

      @@Brian-om2hh seems to boil down to money sometimes also

  • @stevetee4145
    @stevetee4145 2 дня назад +6

    Don’t buy an MG.

  • @MickG-z7p
    @MickG-z7p День назад +3

    Dealer needs to be given a wide, wide berth

  • @ChrisEvans1001
    @ChrisEvans1001 4 дня назад +5

    He can't honestly say he doesn't recognise it as a fault. And if he genuinely wanted to fix it and believed MG had the fix, why is it not fixed?

    • @civilcasedismissed
      @civilcasedismissed  4 дня назад

      MG intervention, even though parts were there and ready to go on, MG U-turn

  • @stevekelly5166
    @stevekelly5166 3 дня назад +6

    Second hand car salesman calling people, Pal, Mate, Sir.
    "Don't fix it unless the customer kicks off."
    🎶The Chinese Way, who knows what they know? The Chinese legend grows. Level 42. 🎶

    • @civilcasedismissed
      @civilcasedismissed  3 дня назад

      My era level42 , he was the workshop manager, they didn't fix it so in his words doesn't work for MG anymore lol

    • @MickG-z7p
      @MickG-z7p День назад +2

      Shows the dealers lack of professionalism one to avoid.

    • @civilcasedismissed
      @civilcasedismissed  День назад +1

      @@MickG-z7p the video is a very short summary of the service I'm getting in order not to bore audiences too much

  • @oorya1780
    @oorya1780 11 часов назад +1

    What car have just put out a "ten worse cars" video for reliability. I think 2 on that list were MGs and MG were classed as the worst manufacturer.

    • @civilcasedismissed
      @civilcasedismissed  6 часов назад

      Any problems and they go out of there way to persuade you there's nothing wrong with the car, 4 visits and 5 months to accept the fault , then u turn on the repair

  • @dawid8844
    @dawid8844 2 часа назад +1

    I'd have taken the matter to court under the consumer rights act.

    • @civilcasedismissed
      @civilcasedismissed  2 часа назад

      Just putting together another video about why this is so wrong, have a look at the Consumer protection regulations 2008, section 6

  • @ianholmes1468
    @ianholmes1468 3 часа назад +1

    Yes we had a fault , repaired at dealer , on mg instructions , dealers said you did not buy from us we don't want to know , warranty ? The repair was done ! But the dealer said not warranty and charged us

    • @civilcasedismissed
      @civilcasedismissed  2 часа назад

      @@ianholmes1468 MG offer 7 year warranty, not worth the paper it's written on when they refuse to repair your car, where you bought it is irrelevant as long as it's an MG dealer they should fix it at no cost, sorry to hear this, why not do a small claim?
      More small claims stuff coming on my channel soon

  • @gathonar
    @gathonar 2 дня назад +3

    Vibration in steering? try turning the AC system off (LH button) and see if it stops.
    I find the heater / Ac is audible when outside the car, and it drives a refrigerant compressor, so there could be some vibration from that.
    if it goes when AC is off it's that, otherwise it's a bit of feedback from the electric power steering possible.
    I get the same on my BMW with AC on.

    • @civilcasedismissed
      @civilcasedismissed  2 дня назад

      @@gathonar its more than steering, throughout the whole car.
      It's a driveshaft issue

  • @StevenHaggis
    @StevenHaggis 19 часов назад +1

    This is so embarrassing.

    • @civilcasedismissed
      @civilcasedismissed  19 часов назад

      @@StevenHaggis sparrow helping the algorithm along thank you , pity you never anything constructive to say

  • @DavidJohnston58
    @DavidJohnston58 День назад +1

    Ok, I like the MG4 and it's top of my list for when I change.
    Well, it was.
    Back to the drawing board and Kia/Hyundai

    • @peterjones6640
      @peterjones6640 День назад +1

      I bought an MG4 Trophy around a year ago. I have had no problems and I consider the car good value for money.

    • @civilcasedismissed
      @civilcasedismissed  День назад +1

      @@DavidJohnston58 the car on the face of it gives a lot for your money, after sale in my experience its horrendous, I heard from a neighbour Kia's warranty claim was great service

    • @civilcasedismissed
      @civilcasedismissed  День назад

      @@peterjones6640 some good ones out there as well

  • @billyberry6326
    @billyberry6326 2 дня назад +3

    Can I have a soft copy of that document

    • @civilcasedismissed
      @civilcasedismissed  2 дня назад

      @@billyberry6326 it is available on most mg4 groups now, if you email civilcasedismissed@gmail.com I can send you one, are you a MG owner

  • @ptrsrrll
    @ptrsrrll 2 дня назад +2

    WTF!!
    Why is the owner throwing personal accusations at the Dealer without simply
    SHOWING THE DEALER the WRITTEN DOCUMENT - HE CLAIMS HE HAS????

    • @civilcasedismissed
      @civilcasedismissed  2 дня назад +1

      @@ptrsrrll the dealer was shown the document which he was aware of anyway as the parts detailed on the doc were ordered previous video shows this, please take the time to update your self

    • @civilcasedismissed
      @civilcasedismissed  2 дня назад +1

      @@ptrsrrll also the document is shown on this video so their is no claim just fact

  • @aharider3000
    @aharider3000 4 дня назад +1

    😢😢

    • @civilcasedismissed
      @civilcasedismissed  4 дня назад +3

      MG does not look after there customers

    • @aharider3000
      @aharider3000 4 дня назад +1

      Same in my country. It a characteristic of this model 😅

    • @OrdinaryFatBlokeGoneThin
      @OrdinaryFatBlokeGoneThin 4 дня назад +2

      Might have been better to have sent him the document, then confronted him with it cos all he does is deny it exists!!!

    • @civilcasedismissed
      @civilcasedismissed  4 дня назад +2

      @@OrdinaryFatBlokeGoneThin they do have a copy and even MG says it's not valid , it came from Shanghai insider

    • @OrdinaryFatBlokeGoneThin
      @OrdinaryFatBlokeGoneThin 4 дня назад +2

      Sounds like bare faced lies to your face, then?
      He just keeps denying it.
      Wonder what a Judge will think when presented with all the evidence