Inside DK Custom: The Truth Behind Our Lifetime Warranty!
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- Опубликовано: 5 окт 2024
- Ever Wonder if Lifetime Warranties are Too Good to Be True? Not at DK Custom Products! Watch as We Break Down How Our High-Quality Parts Allow Us to Offer a Warranty That Lasts a Lifetime!
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The DK Team - Авто/Мото
My shocks leaked after two years and they had no problem replacing them. I have bought almost every part they make for tri glide and love every product. Their customer service is top notch and will always buy from them
Thank you so much for the kind words and for being a loyal customer!
I am so happy to hear that our Lifetime Warranty and Customer Service have met your expectations.
It’s great to know that you’re enjoying the benefits of the parts we offer for your Tri Glide. If you ever need anything else or have any questions, don’t hesitate to reach out. We’re always here to help and appreciate your continued support!
Support@DKCustomProducts.com
662-252-8828
MB
DK Custom products customer support is what other companies should reach for.
That means a lot! Superior Customer Service is very important to us! Thank you for your support and for commenting! MB
DK is my first choice for all parts and accessories. And my general rule is, if it's made in China, I don't need it or want it.
I'm glad to hear that you've chosen us as your top choice. Thank you for your support, your business, and for taking the time to comment! MB
The shipping is not cheap but when they can ship to my door in Ireland in 4 days you can understand why.Excellent customer care and super fast shipping.....Well done DK !
We’re continually working to improve our shipping rates while ensuring that delivery times and accuracy remain top-notch. I’m happy to hear you’re pleased with the quality of the parts and the speed of delivery. Thank you for your support, your business, and for commenting! 👍 MB
I've been a machinist for 21 years. I recently got floorboard extenders and tank lift kit. Granted i can't see the actual raw parts due to being powdered coated. But everything seems to be good quality. Everything fit perfect and is holding up great.
Thanks for sharing! I am glad you are enjoying the benefits of having the parts installed. Thank you for your business and for commenting! MB
DK Custom is my favorite place to go to for parts they have earned my business over the years.
Glad to hear that you are happy with the us! Thank you for your business and for commenting! MB
I use your products frequently. Very well made. No problems. Great stuff. Made by 'Mericans for 'Mericans.
Glad you are happy with the quality of the products. Thank you for your business and for commenting! 😎 MB
I've shipped a few items from you to here in Canada. I couldn't be happier with your company.
I am glad that you have had a good experience with us! Thank you for your business and for commenting! MB
I've got a lot of your parts on my bike and the quality is great. I look forward to doing more upgrades using DK Customs parts.
Thank you for your great feedback!
I am happy to hear that you’re pleased with the quality of our parts and excited about future upgrades. If you need any assistance or have questions as you continue with your upgrades, feel free to reach out.
Support@DKCustomProducts.com
662-252-8828
I can’t wait to see how your bike turns out with our parts! MB
Awesome video @D K Customs
Glad you like the video! Thank you for commenting! MB
I've bought several products from your company. Pleased with quality!!! and more so pleased with customer support!!!!!!!!!! I've interacted with most people there and treated well every time!
Was even asked to send in pics of my bike with DK parts.. hoping one day to see my bike on their website.
I am glad that you are happy with the Quality of the parts and our Customer Service!
Have you sent pictures of your bike in to us? We love posting customer pictures on the product pages.
Thank you for your support, business, and for commenting! MB
@@DKCustomProducts yes I've sent pics '24 SG Whiskey Fire. . oil filter relocation kit. and pics of oil at 222 deg in stop and go 103 deg Tampa heat
I have searched our emails and do not see pictures, but if you resend the pictures I will be certain to to add some of them to our site and to let you know that I have done so!
Support@DKCustomProducts.com
MB
@@DKCustomProducts Thank you I will resend
Got them on the 2 Wheel Touring Oil Filter Relo page today! Thank you for sharing your photo's. You can see it at this link in the product pictures - www.dkcustomproducts.com/cool-n-clean-oil-filter-relocation-kit-harley-2-wheel-touring-dk-cnc-ofr-2wt.htm
We appreciate your business and support! MB
Have bought several of your products. Definitely high-quality. And look good on the bike.
Glad to hear that you are happy with the quality and look of the products! Thank you for your business and for commenting! 👍😎👍 MB
What is your opinion on Harley having lifetime warranty on engine and transmission.
Sounds like a trick question to me. lol
Harley-Davidson does not have a lifetime warranty on their engine or transmission. If they did, and it worked, that would be great.
There are some Harley Dealerships that offer a lifetime warranty...but that is the Dealership warrantying it, not Harley Davidson.
Some folks have had good experience with it, others, not so much.
Some Dealerships offer this as an incentive for you to buy from them instead of another Dealership...usually, but not always, their sale price is higher to cover the cost.
KP
Woah. I had purchased a EBS catch can from you guys many years ago. ( I think 6-7). Needed to replace the inside parts and somebody there said not available and I paid full price for the new can with the foam and plastic inserts.
I am so sorry that that happened! I apologize that you were not better taken care of! When did someone tell you that we do not have refresh kits for the Catch Can?
@DKCustomProducts It's actually been several years ago. I was just trying to purchase the EBS catch can replacement refill filter (foam and plastic ). It's not a huge deal. You guys have sold me many things and they are very good quality.
Our Customer Service Team has grown and improved since then. Again I am sorry that you were not better taken care of! Thank you for your support and for commenting! MB
Have you ever considered doing a solid motor mount setup for the 04 and up rubber mounted sportsters?
I have lowbrow customs installed(don't get wrong, i do like them), but I feel like the kit is incomplete, like it is missing spacers or the like. I'm not getting my swing arm to be straight and true.
I don't want to be replacing rubber ones every 40k km's (25k miles) and want the "cement mixer" shake that a Harley is meant to have.
Unfortunately, that is not something we have any plans to do in the future. Maybe you can check HD forums to see if any one on there has any good information for you.
Have you contacted the company that installed them and told them of your concerns? If it was a part of ours, that you were not feeling 100% sure about, I would want to know so if there was a problem we could fix it for you. If may be worth it to contact them and tell them your concerns.
Thank you for commenting! MB
Forgot to mention the shocks will be for my tri-glide
For the newer model trikes we recommend the 13" combo package.
It is an easier install and you get the same amount of travel with the 13" NexGen as you would the 14". For the 2014 Trike it would be about the same getting either the 13" or 14" Shocks.
The difference would be the comfort mount you get with the 14" is a leveling kit so it doesn't give a lift and taking into consideration the sag you will have with a plusher shock you may also sit lower.
The Comfort lift with the 13" will offset that sag so you can maintain your ride height better while still getting the most comfort.
You can see the NexGen™ Shocks at this link - www.dkcustomproducts.com/best-sellers-c172/nexgentm-shocks.htm
We do not make Air Cleaners for the BT Evo's.
Please let me know if you have any questions;
Support@DKCustomProducts.com
662-252-8828
Thank you for your Service!
We do have a Military discount code, we do not publish it, but you can get it by emailing or calling the above.
Thank you for commenting! MB
What do you think of sea foam products? I saw an article about a guy who put sea foam in his oil. Well I'm trying it on my M8. My engine has been sounding like it's crunching walnut shells, since my 1,000 mile oil change, full of oil! So I put 2 ounces in the crank case and drove to work. The noise is reduced, quicker power, engine didn't get so hot, so it sounds like I did something right. Then I'd like to add. I saw your product for extending the floorboards, Awesome, you really hit the nail on the head. I was wondering why my feet won't stay on the floor boards on my new Heritage. Now I know why! So you are going to be my 1st purchase, I hope. By the way I think you hyway pegs, are the best idea!
Kevin has used Sea Foam periodically, per the instructions, when he has gotten some bad fuel.
Sea Foam Spray is made from 100% safe petroleum cleaning and lubricating ingredients, so it can’t harm sensors, the catalytic converter, or anything else. Sea Foam Spray is used up in the combustion chamber so it’s all vaporized with the hot exhaust as everything is sent toward the tailpipe.
You can see a video that we've made about our experience at this link - ruclips.net/video/kCw6coYjsnI/видео.html
If you are interested in the Floorboard Extensions for your M8 Softail you can see them at this link - www.dkcustomproducts.com/rider-floorboard-extensions-for-harley-fl-m8-softail-models.htm
Please feel free to contact us with any questions;
Support@DKCustomProducts.com
662-252-8828
Thank you for commenting! MB
Q: what do you think of the SWM Stormbreaker V1200 9990€ (clone of the Harley Sporster 48).
that has come to Europe ???
Don't have any experience with them it, so cannot give any kind of informed thoughts on them.
KP
The DK custom products videos with Kevin and Dwayne are great. They take the time to explain the product and what it can do for you, and how to install. If you have any questions once you receive the product they’re more than happy to take the time to talk to you on the phone, Text you, email you. DK Custom Products are top-notch quality and their customer service is awesome.
Thank you so much for the awesome feedback! I am happy to hear that our videos have been helpful and that you’ve had a great experience with our Customer Service. We’re committed to providing top-notch products and support, so it’s fantastic to know we’re hitting the mark.
Thank you for your support and for commenting! MB
I detest buying Chinese parts so I dont. The items I have purchased from DK were the quality I was looking for and when it comes to shipping UPS hoses us for brokerage fees in Canada. The lady servicing my account assured me that wouldnt happen, that the shipping would be reasonable and she was, thankfully correct.
I am happy that you have had a good experience and that you are happy with the quality of the parts. Thank you for your business, support, and for commenting! MB
I will be getting your shocks and front suspension for my 2014 soon i am thinking of the 13 shocks with the comfort lift , what reason would 14 inch shocks be for my wife is around 130 and I am around 160 also I am Vietnam Era Vet( I served incountry at a SAC Base do you do Veterans or Seniour discounts and also thinking of putting one of your sportster style air cleaners beacuase of surface area on one of my evos do you make them for evo bt's
For the newer model trikes we recommend the 13" combo package.
It is an easier install and you get the same amount of travel with the 13" NexGen as you would the 14". For the 2014 Trike it would be about the same getting either the 13" or 14" Shocks.
The difference would be the comfort mount you get with the 14" is a leveling kit so it doesn't give a lift and taking into consideration the sag you will have with a plusher shock you may also sit lower.
The Comfort lift with the 13" will offset that sag so you can maintain your ride height better while still getting the most comfort.
You can see the NexGen™ Shocks at this link - www.dkcustomproducts.com/best-sellers-c172/nexgentm-shocks.htm
We do not make Air Cleaners for the BT Evo's.
Please let me know if you have any questions;
Support@DKCustomProducts.com
662-252-8828
Thank you for your Service!
We do have a Military discount code, we do not publish it, but you can get it by emailing or calling the above.
Thank you for commenting! MB
I have a question about your torque inserts. Using them, should i go for a stepped header or non stepped? Seems like it would matter.
Either way. Both stepped and non-stepped headers have reversion, and the TTI's are about reducing reversion, which increases exhaust gas velocity, which increase power and engine efficiency.
Here is a video you may find interesting-
ruclips.net/video/pr6z00gL5Yg/видео.html
KP
@@DKCustomProducts thanks.
@@DKCustomProducts Have you thought about making an exhaust system, cause I think you should.
Yes, we have made a few systems, one can be seen and heard in the video linked below.
Also, we used to make exhaust kits, but as time went by, less and less folks were interested in doing any significant work to their bike, personally...at least when it came to assembling the exhaust, so we discontinued them.
And now the 3 letter agencies are enforcing emission controls on manufacturers...now, if a company makes a header for a Harley without a Catalytic Converter in it, they will be fined.
ruclips.net/video/S3GYHSzioyU/видео.html
KP