5 - How To Improve Customer Service

There is always room for improvement - always. I cover some ways by which Customer Service can be improved. No matter how basic a point could be, that it can improve the experience of a customer positively is what counts the most.
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Customer Service is one of the common business and marketing areas of practice. It is also examined by The Zambia Institute of Marketing (ZIM). The presentation covers both the practice and academic areas. ZIM is a statutory body created to oversee the education and practice of Marketing in Zambia.
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The video/presentation is in partnership with Kuche Media. Look no further for your professional photos, videos and audios. Whether it be a corporate function or chilanga mulilo, Kuche Media has you covered. Kuche Media is a Lusaka based media business.
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