How To Install the WD My Passport Hard Drive on macOS | Western Digital Support
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- Опубликовано: 16 июн 2024
- This video covers how to properly install the WD My Passport for Mac and My Passport portable hard drive on a Mac.
00:00 - Intro
00:25 - Considerations
01:11 - Unboxing & Accessories Placement
01:36 - Portable Drive Desktop View
01:43 - Reminder: WD My Passport for Mac
02:15 - How to Format WD My Passport Standard to use it on a Mac
03:43 - Ejecting Steps
For help on How To Install the WD My Passport Hard Drive (HDD) on Windows: • How To Install the WD ...
How To Install the WD My Passport Hard Drive (HDD) on Chrome OS: • How To Install the WD ...
Learn more about WD My Passport for Mac and My Passport portable hard drive at: www.westerndigital.com/en-us/... and www.westerndigital.com/produc...
For more helpful how-to's, self-help videos and tips, visit us on the web at www.westerndigital.com/Support
Brilliant thank you, just what I needed to format my passport!
Thank you for getting straight to the point!!!
Thank you! Worked perfectly. Appreciate it
Thank you for these tips, your content definitely helped me out.
Glad to hear it!
Thank you for the awesome video!
Thank youuu so much so helpful!!
Super helpful video. Thank you!
Glad it was helpful!
Thank you! Great help
Thank you - very useful
Bro, sincerely, thank you
Thank you man, you saved me
Thank you so much!
Great, thanks ✨🤗
You saved me. Ty
thank you!
Thanks boss!
Thanks !!!
How drop-resistant is this product? I just purchased this one, reformatted as the speaker guided, but I would like to know how cautious and careful should I be w this HDD. Would I lose all my files if this accidentally drops from the table while working on it?
gracias!❤
Thank you
You're welcome!
great Video help me in secs
Glad to hear that!
thanks
Hi can you please share Driver for windows. I want to open my passport drive on windows 10, which is formatted for MAC. I can't find any such link on WD website.
Hi Anuj, here are the steps to properly install your hard drive on a Windows operating system: ruclips.net/video/SBC9na-dadE/видео.html
With the "install digital software for Mac" I click that, then another folder comes up with the orange logo to "install digital western software" but when I click that literally nothing happens. Am I done? confused...
We are sorry for any trouble you're experiencing. It's important to note that the WD My Passport drive is ready out of the box for Windows OS. If you wish to use it with macOS, you'll need to reformat the drive. Please see our Formatting External Hard Drive video for further help (ruclips.net/video/L-5Gh7zb9TM/видео.html ). If you are still experiencing issues, please submit a support ticket at (support-en.wd.com/app/askweb ) and provide a detailed description of the issue, along with any relevant error screenshots and drive information.
how do you search the WD passport on a macbook?
Hello, thank you for contacting us. Please know that external drives are always available and visible under Finder options and the desktop screen. You can also visit this third party mac support link (support.apple.com/en-in/guide/mac-help/mchlp1039/mac ) for detailed information.
No matter what I do, the my passport will not show up on my Mac. I have the for Mac version and I've tried everything and it won't work.
We are sorry for the inconvenience. We recommend that you try connecting the drive to another computer by using a different cable and checking the status of the drive in Disk Utility. If the problem persists, please open a ticket at (support-en.wd.com/app/askweb) with the error screenshot and detailed issue.
how do I move the files though....
Hi! We are working on uploading a tutorial on how to move files on your macOS system using a WD portable storage drive. For now, you can check out this article on our page with the steps: support-en.wd.com/app/answers/detailweb/a_id/11254/kw/moving%20files%20mac
Sadly, does not working at all, even installing it. Nothing happens. I have root rights, but nothing happens. Read on the internet, that during installation you have to share user data to install the software. Is this true?
Hi, please be informed that the WD Discovery application never accesses your personal data. It asks for permission to access app activity and crash information which is later used for application fixes and new updates.
What if my mac laptop doesn't have a USB drive port?
Hi, Thank you for reaching out to us. Please know that if a USB Type A port is not available on your host device, you can use an adapter to convert the connector to the required port type. Also, if USB Type C is available, you can check out our storage drive options with USB Type C port.
I don't even see my disk showing up at all when i plug it in. what do I do?
Hello, if you are still having difficulties finding your WD hard drive on your mac, try these following steps after connecting your hard drive:
1. First click on the Finder app on the button of your screen
2. Next click on the Finder button in the menu bar at the left top of the screen (ensure Finder app is open).
3. Click on Preferences → General → Show these items on the desktop.
4. Ensure the boxes next to External disks and Hard disks are selected.
5. Then go to the Sidebar and also check Hard disks and External disks.
If you are using Disk Utility, follow these steps: Go to Applications → Utilities → Disk Utility → View → Show All Devices
At this point the sidebar on the left will display any external drives - your hard drive should now be displayed there.
I you need any more assistance please contact us at: www.westerndigital.com/Support
Thanks!!
Happy to help!