How To Install the WD My Passport Hard Drive on macOS | Western Digital Support

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  • Опубликовано: 16 июн 2024
  • This video covers how to properly install the WD My Passport for Mac and My Passport portable hard drive on a Mac.
    00:00 - Intro
    00:25 - Considerations
    01:11 - Unboxing & Accessories Placement
    01:36 - Portable Drive Desktop View
    01:43 - Reminder: WD My Passport for Mac
    02:15 - How to Format WD My Passport Standard to use it on a Mac
    03:43 - Ejecting Steps
    For help on How To Install the WD My Passport Hard Drive (HDD) on Windows: • How To Install the WD ...
    How To Install the WD My Passport Hard Drive (HDD) on Chrome OS: • How To Install the WD ...
    Learn more about WD My Passport for Mac and My Passport portable hard drive at: www.westerndigital.com/en-us/... and www.westerndigital.com/produc...
    For more helpful how-to's, self-help videos and tips, visit us on the web at www.westerndigital.com/Support

Комментарии • 44

  • @alentopilatesstudio
    @alentopilatesstudio Год назад +5

    Brilliant thank you, just what I needed to format my passport!

  • @VMcCoin53
    @VMcCoin53 Месяц назад

    Thank you for getting straight to the point!!!

  • @GarrettPaknis
    @GarrettPaknis 8 месяцев назад

    Thank you! Worked perfectly. Appreciate it

  • @fonzo19831
    @fonzo19831 Год назад +1

    Thank you for these tips, your content definitely helped me out.

  • @luxdevine
    @luxdevine 10 месяцев назад

    Thank you for the awesome video!

  • @welovechungnam8404
    @welovechungnam8404 Год назад

    Thank youuu so much so helpful!!

  • @AnnaSkrypka
    @AnnaSkrypka Год назад +1

    Super helpful video. Thank you!

  • @dhennis888
    @dhennis888 9 месяцев назад

    Thank you! Great help

  • @garycurrie6424
    @garycurrie6424 Год назад

    Thank you - very useful

  • @TheActualGrethel
    @TheActualGrethel Год назад +4

    Bro, sincerely, thank you

  • @dibparada
    @dibparada 8 месяцев назад

    Thank you man, you saved me

  • @indigogabriel
    @indigogabriel 10 месяцев назад

    Thank you so much!

  • @fervenomundo
    @fervenomundo Месяц назад

    Great, thanks ✨🤗

  • @theshiftmastersessions
    @theshiftmastersessions 3 месяца назад

    You saved me. Ty

  • @theaspiringcmo
    @theaspiringcmo 8 месяцев назад

    thank you!

  • @adamcoleman3611
    @adamcoleman3611 9 месяцев назад

    Thanks boss!

  • @rogerhita-ly2px
    @rogerhita-ly2px 8 месяцев назад

    Thanks !!!

  • @theaspiringcmo
    @theaspiringcmo 8 месяцев назад

    How drop-resistant is this product? I just purchased this one, reformatted as the speaker guided, but I would like to know how cautious and careful should I be w this HDD. Would I lose all my files if this accidentally drops from the table while working on it?

  • @misterloopez
    @misterloopez 3 месяца назад

    gracias!❤

  • @Marietta11
    @Marietta11 Год назад +1

    Thank you

  • @dwade2563
    @dwade2563 Год назад +1

    great Video help me in secs

  • @dani_bumagi
    @dani_bumagi 2 месяца назад

    thanks

  • @anujkumartahlan8154
    @anujkumartahlan8154 Год назад

    Hi can you please share Driver for windows. I want to open my passport drive on windows 10, which is formatted for MAC. I can't find any such link on WD website.

    • @WesternDigitalSupportChannel
      @WesternDigitalSupportChannel  Год назад +1

      Hi Anuj, here are the steps to properly install your hard drive on a Windows operating system: ruclips.net/video/SBC9na-dadE/видео.html

  • @SaySarah
    @SaySarah 5 дней назад

    With the "install digital software for Mac" I click that, then another folder comes up with the orange logo to "install digital western software" but when I click that literally nothing happens. Am I done? confused...

    • @WesternDigitalSupportChannel
      @WesternDigitalSupportChannel  3 дня назад

      We are sorry for any trouble you're experiencing. It's important to note that the WD My Passport drive is ready out of the box for Windows OS. If you wish to use it with macOS, you'll need to reformat the drive. Please see our Formatting External Hard Drive video for further help (ruclips.net/video/L-5Gh7zb9TM/видео.html ). If you are still experiencing issues, please submit a support ticket at (support-en.wd.com/app/askweb ) and provide a detailed description of the issue, along with any relevant error screenshots and drive information.

  • @djdarreng
    @djdarreng Месяц назад

    how do you search the WD passport on a macbook?

    • @WesternDigitalSupportChannel
      @WesternDigitalSupportChannel  Месяц назад

      Hello, thank you for contacting us. Please know that external drives are always available and visible under Finder options and the desktop screen. You can also visit this third party mac support link (support.apple.com/en-in/guide/mac-help/mchlp1039/mac ) for detailed information.

  • @camillelienau516
    @camillelienau516 27 дней назад

    No matter what I do, the my passport will not show up on my Mac. I have the for Mac version and I've tried everything and it won't work.

    • @WesternDigitalSupportChannel
      @WesternDigitalSupportChannel  19 дней назад

      We are sorry for the inconvenience. We recommend that you try connecting the drive to another computer by using a different cable and checking the status of the drive in Disk Utility. If the problem persists, please open a ticket at (support-en.wd.com/app/askweb) with the error screenshot and detailed issue.

  • @kitamusic4753
    @kitamusic4753 Год назад

    how do I move the files though....

    • @WesternDigitalSupportChannel
      @WesternDigitalSupportChannel  Год назад

      Hi! We are working on uploading a tutorial on how to move files on your macOS system using a WD portable storage drive. For now, you can check out this article on our page with the steps: support-en.wd.com/app/answers/detailweb/a_id/11254/kw/moving%20files%20mac

  • @finfinal3480
    @finfinal3480 Месяц назад

    Sadly, does not working at all, even installing it. Nothing happens. I have root rights, but nothing happens. Read on the internet, that during installation you have to share user data to install the software. Is this true?

    • @WesternDigitalSupportChannel
      @WesternDigitalSupportChannel  Месяц назад

      Hi, please be informed that the WD Discovery application never accesses your personal data. It asks for permission to access app activity and crash information which is later used for application fixes and new updates.

  • @spring984
    @spring984 Месяц назад

    What if my mac laptop doesn't have a USB drive port?

    • @WesternDigitalSupportChannel
      @WesternDigitalSupportChannel  Месяц назад +1

      Hi, Thank you for reaching out to us. Please know that if a USB Type A port is not available on your host device, you can use an adapter to convert the connector to the required port type. Also, if USB Type C is available, you can check out our storage drive options with USB Type C port.

  • @tjleon-willard4134
    @tjleon-willard4134 Год назад

    I don't even see my disk showing up at all when i plug it in. what do I do?

    • @WesternDigitalSupportChannel
      @WesternDigitalSupportChannel  Год назад +2

      Hello, if you are still having difficulties finding your WD hard drive on your mac, try these following steps after connecting your hard drive:
      1. First click on the Finder app on the button of your screen
      2. Next click on the Finder button in the menu bar at the left top of the screen (ensure Finder app is open).
      3. Click on Preferences → General → Show these items on the desktop.
      4. Ensure the boxes next to External disks and Hard disks are selected.
      5. Then go to the Sidebar and also check Hard disks and External disks.
      If you are using Disk Utility, follow these steps: Go to Applications → Utilities → Disk Utility → View → Show All Devices
      At this point the sidebar on the left will display any external drives - your hard drive should now be displayed there.
      I you need any more assistance please contact us at: www.westerndigital.com/Support

  • @genesisjpadilla
    @genesisjpadilla Год назад

    Thanks!!