Well the thing is, when you connect the phone to the computer, you have to "accept" the connection by pressing the accept button on your phone, which does not work because the screen is smashed.
@@footballfundamental2897 hahahha yeh I've tried that too, there's actually no way of breaking through to it unless U get a specialist to hack through it..
This video should have millions of views. You saved me so much time and money with this video. We were able to transfer our sons cellphone data without problems using this method. The t-mobile in store rep said that we won't be able to retrieve our sons phone data due to the locked damage screen. Wow, thank you so much.
What if you have your USB tethering set to charge only, and then you drop your LG G3 on the floor at work? I can't get the screen to interact enough to turn it on. Is there a way to manually enable Data storage mode?
How can I restore my sound I have no idea what happened . I have no sound at all except for making and receiving phone calls I don't know how to fix things I can't believe your sound can just stop just like that. Unless one of my friends or someone in my family there is always someone on my phone.,was on here messing with someone was on here and didn't know what they were doing I am watching a video on how to fix it and can't hear anything he is saying. I can't listen to music on RUclips can someone send me messages to tell me how to fix it please.
Please help me sir, When you connect the phone to the computer you have to accept the connection by pressing the. Accept button on your phone , which does not work because the phone is totally fuse . Please help me sir
My old phones screen is completely black, I can’t do anything about it since it’s broken and I’m pretty sure you have to press “accept” when u r going to transfer photos. I have really important pictures in that phone, my grandpa just passed away and I don’t have any photos of him at all on my new phone.
how can you retrieve files from a droid with a broken lcd (by broken i mean literally broken, the lcd screen was smashed to pieces), the phone is charging when connected to the pc however, in order to transfer files, it must be in MTP mode. how can I do that?
I'm getting a message to turn usb debugging on- but my screen is broken and I can't see or click anything. The device is still working- I hear notifications and ringtones
+OnlyForFun23 yeah man this is the only solution I saw when I was looking for it. you just need a screen emulator (it's on amazon) but I just got a new phone because I had warranty but I lost all the stuff on my private folder. (pron) :(
Good Video. I was looking for a full data recovery when the device will NOT turn on and the PC will not recognize it when it is plugged in. How to truly recover data from a fully broken device. Is there a way to open the phone and manually connect to the phones drive and read the data?
When the PC isn't recognizing the phone , hate to break it to you, the only way to do it is to replace the screen. Because a PC doesn't recognize it , it means usb debugging is turned off. With that off it's impossible other than replacing the screen to where you can see it. I also have the same issue. You cannot retrieve anything until you get USB debugging on. It's that simple ( but in this case very difficult)
@@ulvihmdli688 nope not really. I've heard you can plug a USB mouse to it through an adapter and take screenshots, but if it's not mounting you'd have to find the folder those ss are on your pc. If your phone isn't turning on at all you're toast. The easiest solution is repair the screen. Once it's repaired u can then enable USB debugging and that will make everything easy.
My phone can’t turn on and the screen is completely broken, and the light at the top means that it is turning on but it is just stuck with that light and there’s no sign of it being on, what do I do I REALLY REALLY need to get all the stuff from it
Hello, could you please help me? I misplaced my phone a while back and it's been dead for months. One day I found it, and I tried charging it and then restarting it. When it turned on though it notified me that there was a boot error of some sort. This continued over and over. I changed the battery, tried different charges, etc. I would really like the phone to work again but what I need most of all is to recover the data. My phone will not turn on whatsoever. Do you have any suggestions on what I should do?
This is a friendly guide for you to see what's inside in your phone when your phone's screen is totally blacked out or no display but can still feel the vibration when turning on and there's the led light. Go get/buy HDMI HDTV adapter and connect your phone to your supperted TV. And ta-da your phone is now okay but if your phone's display is not touchable then go buy an otg cable with 2 slot on it.
i have a white screen on my samsung and its absolutely unfunctional because of the white screen and probably cause of corrupted files do u think the tv will work?
I know this is a year old video, but for stock Samsung phones, Kies only works on the Note 4 and devices previous to this (tried personally on my GS6). Apparently the new software for the computer is Samsung Smart Switch.
But I have encountered a problem. My unrooted Note 3's screen also broke too and now I can't see any of the screen's displays (it's plain black basically) but it has a PIN lock on it and when I connected to Kies3 it says "Please enter password on connect device", but I can't even press anything, the phone's screen is apparently not working and I can't see anything on the screen too *at all*. What am I supposed to do?!
If your Android device is Samsung and your screen is broken (as in you can't see anything) but your phone is still working, if you can access your files "Samsung Find my Phone" (just google search it) If your phone has a pin select the option "Unlock my phone" and then connect your phone to your computer and just copy your files over (or use Kies if you prefer).. You can also use this service to remotely access your phone and delete information or put a password or track it etc..
+Illyria you have to add a Samsung account to your phone and configure remote controls before this will work :( Any ideas as to how to do this after the fact would be great...
Hi, I have a ATT ZTE phone that the screen cracked and I am unable to access the screen to put in pin # to log in. I tried plugging USB to computer but no device is shown to be connected to the computer. Do you have any other way I can transfer out my photos before thinking about having to pay a sum amount for a screen repair? Thanks!
You're the best on RUclips helping people out really enjoy your videos thank you for sharing I usually don't comment I usually just watch And subscribe to your channel but I had to let you know thank you again 👍🤙🖐️🌍
I have kinda same situation like you had. My phone is working properly but there is no screen i mean my screen is whole black but phone is working properly -touch screen too. When i plug my phone via usb to the pc and of course with Kies programme, it says your device is locked. I searched it and many users said you have to enable the USB debugging mode, but how can i turn-on it manually because my screen is black, i can't see anything. So is there any other way to connect the device to the pc and recover my data or i have to open USB debugging or for last maybe i have to forgot my datas :(
if i go into kies it wont let me access the phone unless i enter my password in the phone. since my display doesnt work i cant do that, is there a way to get past this?
Here's a thought for a video. Let's say you break your display, but didn't have a backup before it happened. Is there a way you can plug your phone into the computer and actually interact with your broken phone (mirror the screen and actually interact with the device on the computer) so you can make a backup and then be able complete the steps from this video?
My phones screen [Samsung Galaxy S4] is broken (fully blacked out). However, it still powers on, vibrates, makes noise, and vibrates when I touch lock screen pin also when I recieve a message (which implicates that my data is there). Yet when I connect in USB from my phone to computer (phone makes noise it's charging) it shows up as "connected" but then shows no information or files regarding the phone. I click on the device's files and it shows me absolutely nothing yet my phone obviously still carries the internal data.
@@shotoniphone13 Well, I didn't fix it. You're gonna have to get a phone screen replacement for the particular phone you have because at least for phones of that time i.e. the Galaxy S4 it has a setting where when you plug into USB it automatically goes to "Charge Only" and you have to change it to "MTTP File Transfer" or something like that. They don't allow you to put that setting before hand. Or you can pay for someone to go through all your data and get what you ask for... which is... depending on what you have on there, is up to you. And that method is actually more expensive. I still have the phone and many phones actually that I just hold onto just in case. If it's an older phone screens shouldn't be hard to find or be expensive. You can always get a replacement phone off the internet and then transfer the screen or see if the phone manufacturer has replacement screens. Sorry, hope that helps. It was a bummer to me too at first. But nothing is really lost. Unless you lose the phone... lol
@@YoungNinja-117 I got it replaced. It was something to with the firmware It was a brand new (so under warranty) and something like this never happened
@@shotoniphone13 A firmware issue? Yeah that's so weird, I hope the screen didn't cost too much since it's a new phone. Anyways, best of luck and good thing that issue didn't affect your data. 🤙
I brought the phone to be fixed and screen replaced. Guy did said the mother board is broken. But i really need the texts that are on that phone for up coming court. Any ideas how I can get those text
I know this is a old video but does the app you used by Samsung does it need to have debugging or file transfer on? And does it work on other non Samsung devices?
Can you help me with recovering data from a Samsung Galaxy S7 (SM-G930A) with a broken screen. It powers on, but I cannot unlock it to recover the data.
Nice video. I have a Note 2 (SGH-I317) and one day just before Christmas it froze. I took out the battery to reset it, and the little Android dude came up that says "Downloading...Do not turn off target !!" That is the only thing that comes up when I turn on the phone. If I hold down Volume down+home+power, I get the Warning screen where I can hit vol up to continue and vol down to cancel. If I press vol up, it takes me to the screen with the text in the upper left corner (ODIN MODE) and has the Android dude in the middle again with the "Downloading...Do not turn off target !!" That is ALL I can do with the phone. I have about 100 pics on the phone that I'd like to get off. When I hook it to the computer, I cant access it as a drive since the phone doesn't boot. Any other tricks I can try? THANKS!
My situation currently is that I have a broken Samsung S5. It turns on, but the screen and lcd is broken. It also has a pattern lock on it. You know any way for me to back up the data from this old phone onto my PC, then to my new phone?
I have the same situation. I bought a usb OTG and my phone screen displayed on a monitor, but it would accept a mouse so i couldn't unlock my phone! Did you find any way to backup your files?
Yeh it sucks, mine broke ages ago and I actually ordered another S5 cos it was cheaper than fixing. My plan is to replace the screens when I eventually get a new phone in the future lol.
Hi friend in my situation my samsung glaxy s20 plus screen not given responding although iys working if I give a call to this number phone ringing. Can you guide me how can I take backup of my cell phone.Remember I couldnt see my screen just flickering. some time come blurring number for screen unlock. Please guide me reply me. I will be very thankful
Hi my phone is the LG G2 my screen and my LCD are damaged do you please has a solution for me, I keept some important files which i have to present on monday. please help me
Hey my phone just stopped working, like I put it in my pocket for 10 minutes then took it out and it was almost all black, there was shit that almost looked like a graph and the outline of the unlock box. It no longer works at all, and when i turn it on or off I can feel it vibrate but there is no screen action. what should i do?
Can this also work for a corrupted Samsung phone and sd card? Sadly my phone went to digested remains after I took the sd card out and apparently something got fried. I don't know how or why that would happen since it had no problem with me taking out the old card and putting in the new one.
I have an LG G3. the screen is broken and i can't see or use the screen on my phone. i want to get my music (about 5GBs worth) off of it and on to my computer so that i can put it on my new phone. i do not have any of these apps installed on my phone. how can i get my files from the phone's storage system to my computer without unlocking the phone screen. i downloaded the airdroid app on my computer but it says i have to download the app on the old phone in order to add the device, and i cant do that because the phone is inoperable. using a usb otg wouldnt work because i cant see my screen. so is there a way to interact with my phone screen on my computer without having the ability to do anything on the devices screen itself? help would be much appreciated.
damn, so much bullucks, is it possible to get proper tutorial for non responsive broken screen android phone data recovery? But simple, app name, instructions...
Had the note 5. Shut off no power I had the battery replaced and nothing. Is there way to get the info from the phone like pics. They didn't store on google.
How can I retrieve my old contacts and numbers when my old phone got wet and stopped working all together. I remember the number. It's important to get these contacts and numbers. What do I do? Please help. I don't have a computer or tablet. The phone service is still active.
i have an old samsung galaxy s2 that was damaged by water and no longer works. is there any way to get data (photos videos) off of this device as its 100% dead?
Here is an idea!!!! If u already have a replacement phone and a flat screen TV plug your phone into the TV via USB. U should see your phone pop up on the TV. Then just tap or swipe your phone where u "think" the password is while using the TV for guidance. With a few trys u should be able to unlock it. Once u do that use the transfer app via bluetooth to your new phone. 😁 "EASY PEESY " LOL
I can see the screen but it's locked. I ordered several versions of the hdmi mhl otg that allow use with a mouse or keyboard. I see the screen, mouse has power but I can't utilize the mouse. Any suggestions.
Hi. My Samsung Galaxy Note 5 fell from table and at this point unsure if it's the screen that's the issue or the actual phone internally. After charging my phone I attempted to plug it into my computer but computer didn't recognize it. I'm assuming this means that my phone is broken internally? In that case, would I still follow the instructions in this video to extract my photos and videos? Thanks.
I have a broken cracked screen and can't see the pattern to unlock. Phone is still on but no view of display screen. Is it at all possible to get my files off/to transfer to new device?
Doesn't work! Use-in Samsung Kies 3 software and did exactly as you said and software is still asking me to enter passcode which I cannot because of broken black screen
try using an MHL adapter with your phone and get the with HDMI and USB and connect a monitor and mouse. that should get you to unlock your phone and get access
Hey, so my previously rooted Samsung Galaxy S6 went to black screen after i dropped it, it is still working, but i cant see anything on the screen. And by previously rooted i mean that i rooted it, and then unrooted it by using the app SuperSu/SuperUser on the phone. I can still hear sound and everything is working, but not the screen. So how do I backup my data, and if there is any method to fix the black screen, pleas tell me.
TK Can you comment on how to transfer my data if the phone will not turn on anymore for more than 10 seconds before turning off...? The battery was changed to new and still not staying on....Thank you
my phone is a java based phone, samsung corby 2... it is necessary to reload the os in it.. because it cannot be started.. so as usual after rebooting I lost all contact saved in my phone memory.. so, is there any technique to restore the contacts after rebooting or anything I should do before reloading the os ?? please reply me at the earliest..
if you are rooted and have a custom recovery then a TWRP method would work.are you planning on getting another pixel/phone ? you could just install airdroid and mirror your display. just install it remotely from the play store
Hi my phone broke and after taking it to be repaired I was told my phone is dead and there are some important files that I had downloaded although i didn't back up how can I go about it?
Alright i been researching how to root phones and there is many ways to do so but what would u recommend to do i looked at several xda forums and im confused i really dont want ro brick my phone. I have a note 3 and lg k40
Hi. I downloaded and installed Kies 3 from the samsung support strore. My galaxy Note 3 has a broken screen completely. It is blank and I cannot access the phone at all. It turns on and boots up ok. I open kies and plug my device to my PC. I then get an unsupported connection mode alert from the Kies app. What Do I do now ?? It says that the current connection mode is not supported and to change mode to media device (MTP) before connecting. How Do i do this ?
I appreciate your video and was wondering which kies to use i've downloaded smart switch. Will this work as I have the same situation as you. Screen busted and want all my info my messages, my contacts and photos? Can you give me guidance?
how do u get pictures n files of a LG G2 that has a total black screen where it got shattered. it still comes on but u can't see anything . I've got all my wedding photos on that device so it's really important to get them off it. please help!!!!! I've plugged it in the computer but it won't recognize it bc u have to connect it on the phone. so u see my problem.
+Amber Burns go to ebay... buy otg cable, a wired mouse... costs like $10-15 altogether.. Connect one side of the otg to the phone and the other side with the usb mouse and an hdmi leading to your tv.. The tv will show ur screen and u can use the mouse like a finger and unlock it so that you can take your phone lock off...if you don't have a phone lock simply plug it into your computer and download the lg pc suite and you will have to get pics of that
My phone screen's display is dead ,it means i cant see any thing on it but the messages and phone calls comes ....and i have to remove my google id how can ?
It's there a way to recover sms from a s3 that has a broken screen? Phone turns on but screen is broken (doesn't light up and no touch feature). The repair store wants more to fix the screen than I paid for the whole phone. 😒
Well the thing is, when you connect the phone to the computer, you have to "accept" the connection by pressing the accept button on your phone, which does not work because the screen is smashed.
hahahaha exactly?!?!?!? like wtf man.
Poppy Blop put your phone into recovery mode. Hold the home button, volume button and off/on button at the same time until something pops up
@@footballfundamental2897 that doesnt work either lol
@@footballfundamental2897 it just says its a gadget serial connected to the computer lol
@@footballfundamental2897 hahahha yeh I've tried that too, there's actually no way of breaking through to it unless U get a specialist to hack through it..
This video should have millions of views. You saved me so much time and money with this video. We were able to transfer our sons cellphone data without problems using this method. The t-mobile in store rep said that we won't be able to retrieve our sons phone data due to the locked damage screen.
Wow, thank you so much.
unbelievable. This worked perfectly and now i have a way to backup for future problems.
What if you have your USB tethering set to charge only, and then you drop your LG G3 on the floor at work? I can't get the screen to interact enough to turn it on. Is there a way to manually enable Data storage mode?
is there any way I can access my files with my phone turned off. it literally wont boot.
Mage 1 pls give that shop number
@@srinuss8188 no
How can I restore my sound I have no idea what happened . I have no sound at all except for making and receiving phone calls I don't know how to fix things I can't believe your sound can just stop just like that. Unless one of my friends or someone in my family there is always someone on my phone.,was on here messing with someone was on here and didn't know what they were doing I am watching a video on how to fix it and can't hear anything he is saying. I can't listen to music on RUclips can someone send me messages to tell me how to fix it please.
@@priscillaragan3117 Try checking the sound settings. You might have a mute option on or something in there.
Can you find it?? i need it also
Please help me sir,
When you connect the phone to the computer you have to accept the connection by pressing the. Accept button on your phone , which does not work because the phone is totally fuse .
Please help me sir
My old phones screen is completely black, I can’t do anything about it since it’s broken and I’m pretty sure you have to press “accept” when u r going to transfer photos. I have really important pictures in that phone, my grandpa just passed away and I don’t have any photos of him at all on my new phone.
Thank you very much ! i broke my phone and i was able to recovery all my contacts following your steps,great job !
Sweet video TK Bay, as I found it to be very clear and concise.
Erv Dawg thank you
how can you retrieve files from a droid with a broken lcd (by broken i mean literally broken, the lcd screen was smashed to pieces), the phone is charging when connected to the pc however, in order to transfer files, it must be in MTP mode. how can I do that?
+Lara Camille @TK Bay
can someone this question, please?..... I got the same trouble too..... please please please!
You could try to connect a monitor and mouse. If you're lucky those will be recognized.
@@MagicMoshroom smh
No answer to this ??
I'm getting a message to turn usb debugging on- but my screen is broken and I can't see or click anything. The device is still working- I hear notifications and ringtones
Same problem bro
this will not work if damage phn is locked with pattern
any option to unlock patter or number lock????
My screen is completely black but everything else is fine. What should I do to get my files from the phone onto my computer?
+icyweiner11 leaving this comment here for the same problem
+OnlyForFun23 yeah man this is the only solution I saw when I was looking for it. you just need a screen emulator (it's on amazon) but I just got a new phone because I had warranty but I lost all the stuff on my private folder. (pron) :(
+Andrew Carr I forgot what it was called but if you search around for a bit you can find it
Wondershare Dr.Fone for Android could help you
icyweiner11 Me too :(
i feel u dude
I think he said create a backup like 200 times before actually explaining anything!
Good Video. I was looking for a full data recovery when the device will NOT turn on and the PC will not recognize it when it is plugged in. How to truly recover data from a fully broken device. Is there a way to open the phone and manually connect to the phones drive and read the data?
can you find any solution for this issue?
When the PC isn't recognizing the phone , hate to break it to you, the only way to do it is to replace the screen. Because a PC doesn't recognize it , it means usb debugging is turned off. With that off it's impossible other than replacing the screen to where you can see it. I also have the same issue. You cannot retrieve anything until you get USB debugging on. It's that simple ( but in this case very difficult)
@@ulvihmdli688 nope not really. I've heard you can plug a USB mouse to it through an adapter and take screenshots, but if it's not mounting you'd have to find the folder those ss are on your pc. If your phone isn't turning on at all you're toast. The easiest solution is repair the screen. Once it's repaired u can then enable USB debugging and that will make everything easy.
My phone can’t turn on and the screen is completely broken, and the light at the top means that it is turning on but it is just stuck with that light and there’s no sign of it being on, what do I do I REALLY REALLY need to get all the stuff from it
my screen is broken and my phone is not detecting any USB cable. Do you have any solution for that?
Hello, could you please help me? I misplaced my phone a while back and it's been dead for months. One day I found it, and I tried charging it and then restarting it. When it turned on though it notified me that there was a boot error of some sort. This continued over and over. I changed the battery, tried different charges, etc. I would really like the phone to work again but what I need most of all is to recover the data. My phone will not turn on whatsoever. Do you have any suggestions on what I should do?
What are the apps are you using for back uping the files
what software you used dear ?
but what if screen is broken and locked also?
kies is not locating my locked device through software
could u tell me how u got it
This is a friendly guide for you to see what's inside in your phone when your phone's screen is totally blacked out or no display but can still feel the vibration when turning on and there's the led light. Go get/buy HDMI HDTV adapter and connect your phone to your supperted TV. And ta-da your phone is now okay but if your phone's display is not touchable then go buy an otg cable with 2 slot on it.
why tv and not monitor?
i have a white screen on my samsung and its absolutely unfunctional because of the white screen and probably cause of corrupted files do u think the tv will work?
excellent video, and it helped me in more ways than you can imagine.
I know this is a year old video, but for stock Samsung phones, Kies only works on the Note 4 and devices previous to this (tried personally on my GS6). Apparently the new software for the computer is Samsung Smart Switch.
Yea and smart switch only works on the new ones
But I have encountered a problem. My unrooted Note 3's screen also broke too and now I can't see any of the screen's displays (it's plain black basically) but it has a PIN lock on it and when I connected to Kies3 it says "Please enter password on connect device", but I can't even press anything, the phone's screen is apparently not working and I can't see anything on the screen too *at all*. What am I supposed to do?!
yea so what if my phone have a password pattern ? i cant unlock it because of the broken screen. please help
What do I do if there is a screen lock on the phone, and my screen does not have any functionality?
If your Android device is Samsung and your screen is broken (as in you can't see anything) but your phone is still working, if you can access your files "Samsung Find my Phone" (just google search it) If your phone has a pin select the option "Unlock my phone" and then connect your phone to your computer and just copy your files over (or use Kies if you prefer).. You can also use this service to remotely access your phone and delete information or put a password or track it etc..
Illyria thanks you sooo much
Henry Ting you're very welcome ^^
+Illyria you have to add a Samsung account to your phone and configure remote controls before this will work :(
Any ideas as to how to do this after the fact would be great...
Hi, I have a ATT ZTE phone that the screen cracked and I am unable to access the screen to put in pin # to log in. I tried plugging USB to computer but no device is shown to be connected to the computer. Do you have any other way I can transfer out my photos before thinking about having to pay a sum amount for a screen repair? Thanks!
You're the best on RUclips helping people out really enjoy your videos thank you for sharing I usually don't comment I usually just watch And subscribe to your channel but I had to let you know thank you again 👍🤙🖐️🌍
my phone is totally dead and won’t turn on. the red light shows when on the USB. nothing appears on the drives, what do you recommend?
Throw it to railway.
@@abdelazizelmouden7977 LOL🤣🤣🤣
@@Siva-fr9zy 😂😂😂
I have kinda same situation like you had. My phone is working properly but there is no screen i mean my screen is whole black but phone is working properly -touch screen too. When i plug my phone via usb to the pc and of course with Kies programme, it says your device is locked. I searched it and many users said you have to enable the USB debugging mode, but how can i turn-on it manually because my screen is black, i can't see anything. So is there any other way to connect the device to the pc and recover my data or i have to open USB debugging or for last maybe i have to forgot my datas :(
if i go into kies it wont let me access the phone unless i enter my password in the phone. since my display doesnt work i cant do that, is there a way to get past this?
So we cant transfer data by phone???
We chuld have to ise computer or laptop??? 😟 🙁 .....
Here's a thought for a video. Let's say you break your display, but didn't have a backup before it happened. Is there a way you can plug your phone into the computer and actually interact with your broken phone (mirror the screen and actually interact with the device on the computer) so you can make a backup and then be able complete the steps from this video?
mschiska1 yes You can use a USB mouse device with you broken phone and install Airdroid to mirror you Screen. that will get you running
What do you do if u drove over it and a bolt went thru the middle
My phones screen [Samsung Galaxy S4] is broken (fully blacked out). However, it still powers on, vibrates, makes noise, and vibrates when I touch lock screen pin also when I recieve a message (which implicates that my data is there). Yet when I connect in USB from my phone to computer (phone makes noise it's charging) it shows up as "connected" but then shows no information or files regarding the phone. I click on the device's files and it shows me absolutely nothing yet my phone obviously still carries the internal data.
Same problem. How did you fix it?
@@shotoniphone13 Well, I didn't fix it. You're gonna have to get a phone screen replacement for the particular phone you have because at least for phones of that time i.e. the Galaxy S4 it has a setting where when you plug into USB it automatically goes to "Charge Only" and you have to change it to "MTTP File Transfer" or something like that. They don't allow you to put that setting before hand. Or you can pay for someone to go through all your data and get what you ask for... which is... depending on what you have on there, is up to you. And that method is actually more expensive. I still have the phone and many phones actually that I just hold onto just in case. If it's an older phone screens shouldn't be hard to find or be expensive. You can always get a replacement phone off the internet and then transfer the screen or see if the phone manufacturer has replacement screens.
Sorry, hope that helps. It was a bummer to me too at first. But nothing is really lost. Unless you lose the phone... lol
@@YoungNinja-117 I got it replaced. It was something to with the firmware
It was a brand new (so under warranty) and something like this never happened
@@shotoniphone13 A firmware issue? Yeah that's so weird, I hope the screen didn't cost too much since it's a new phone. Anyways, best of luck and good thing that issue didn't affect your data. 🤙
what do you do if your phone is locked?
???????
+Janelle Vega me 2 i need to know
how?
You have a password on the phone that is now broken
Unlock it
what if the phone is locked???????????
I brought the phone to be fixed and screen replaced. Guy did said the mother board is broken. But i really need the texts that are on that phone for up coming court. Any ideas how I can get those text
It sounds like this method will only work if you create a backup of your phone before it gets broken!
I know this is a old video but does the app you used by Samsung does it need to have debugging or file transfer on? And does it work on other non Samsung devices?
what application you used at the First part of this video??
my phone's locked with a pin...what to do?
pull out the sim card
G
Can you help me with recovering data from a Samsung Galaxy S7 (SM-G930A) with a broken screen. It powers on, but I cannot unlock it to recover the data.
Nice video. I have a Note 2 (SGH-I317) and one day just before Christmas it froze. I took out the battery to reset it, and the little Android dude came up that says "Downloading...Do not turn off target !!" That is the only thing that comes up when I turn on the phone. If I hold down Volume down+home+power, I get the Warning screen where I can hit vol up to continue and vol down to cancel. If I press vol up, it takes me to the screen with the text in the upper left corner (ODIN MODE) and has the Android dude in the middle again with the "Downloading...Do not turn off target !!" That is ALL I can do with the phone. I have about 100 pics on the phone that I'd like to get off. When I hook it to the computer, I cant access it as a drive since the phone doesn't boot. Any other tricks I can try? THANKS!
My phone is set to PTP, not MTP. Can I still recover the data?
You didn’t tell that which recovery or software you are using ,
i kindly would like to ask what app are you using in the first part
Does this app work with LG... such as the LG G3 model?
Thanks!
You should check for lg own software manager.
In my previous post, what I am referring to is Wondershare Dr.Fone - DO NOT USE!
My situation currently is that I have a broken Samsung S5. It turns on, but the screen and lcd is broken. It also has a pattern lock on it. You know any way for me to back up the data from this old phone onto my PC, then to my new phone?
I have the same situation. I bought a usb OTG and my phone screen displayed on a monitor, but it would accept a mouse so i couldn't unlock my phone! Did you find any way to backup your files?
No I didn't. Still frustrated about it. I have a huge amount of memories on that phone. Hate to lose it. Hoping a get a solution soon lol.
Yeh it sucks, mine broke ages ago and I actually ordered another S5 cos it was cheaper than fixing. My plan is to replace the screens when I eventually get a new phone in the future lol.
What if my Sony z6 has a broken back, and the battery doesn't connect?
Very nice guide tk, one question can i do almost the same thing but instead of restoring the entire rom just can i restore only the data?
So the method shown here don't offer that but if you have Helium form the playstore you can restore data only. and you don't even need root for that.
Thanks man keep up the great work.
what if my phone screen is locked and kies cannot open it
Can u plz say me that how can i transfer all data from my phone coz after software update my phone z not switching on..plzzzzzzzz help me
Hi friend in my situation my samsung glaxy s20 plus screen not given responding although iys working if I give a call to this number phone ringing. Can you guide me how can I take backup of my cell phone.Remember I couldnt see my screen just flickering. some time come blurring number for screen unlock. Please guide me reply me. I will be very thankful
What app were you using to xfr? that information was cut out in beginning....
Hi my phone is the LG G2 my screen and my LCD are damaged do you please has a solution for me, I keept some important files which i have to present on monday. please help me
My only functional microusb cord does not work on my old phone, is there any way to email the files to myself or something?
Hey my phone just stopped working, like I put it in my pocket for 10 minutes then took it out and it was almost all black, there was shit that almost looked like a graph and the outline of the unlock box. It no longer works at all, and when i turn it on or off I can feel it vibrate but there is no screen action. what should i do?
Yeah, and what if the phone has a password and won't allow you to connect to it before entering it? This obviously is not going to work!
Can this also work for a corrupted Samsung phone and sd card? Sadly my phone went to digested remains after I took the sd card out and apparently something got fried. I don't know how or why that would happen since it had no problem with me taking out the old card and putting in the new one.
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I have an LG G3. the screen is broken and i can't see or use the screen on my phone. i want to get my music (about 5GBs worth) off of it and on to my computer so that i can put it on my new phone. i do not have any of these apps installed on my phone. how can i get my files from the phone's storage system to my computer without unlocking the phone screen. i downloaded the airdroid app on my computer but it says i have to download the app on the old phone in order to add the device, and i cant do that because the phone is inoperable. using a usb otg wouldnt work because i cant see my screen. so is there a way to interact with my phone screen on my computer without having the ability to do anything on the devices screen itself? help would be much appreciated.
damn, so much bullucks, is it possible to get proper tutorial for non responsive broken screen android phone data recovery?
But simple, app name, instructions...
did you end up finding one? I'm having the same problem right now
@@jasontobin9169 i am also following :D
@@jasontobin9169 same
i spent hours looking for something that will work with mine, thank god i saw this, thank bro (y)
Had the note 5. Shut off no power I had the battery replaced and nothing. Is there way to get the info from the phone like pics. They didn't store on google.
How can I retrieve my old contacts and numbers when my old phone got wet and stopped working all together. I remember the number. It's important to get these contacts and numbers. What do I do? Please help. I don't have a computer or tablet. The phone service is still active.
Do you know if there is something like kies for LG phones?
i have an old samsung galaxy s2 that was damaged by water and no longer works. is there any way to get data (photos videos) off of this device as its 100% dead?
No you fried it
Here is an idea!!!! If u already have a replacement phone and a flat screen TV plug your phone into the TV via USB. U should see your phone pop up on the TV. Then just tap or swipe your phone where u "think" the password is while using the TV for guidance. With a few trys u should be able to unlock it. Once u do that use the transfer app via bluetooth to your new phone. 😁 "EASY PEESY " LOL
I can see the screen but it's locked. I ordered several versions of the hdmi mhl otg that allow use with a mouse or keyboard. I see the screen, mouse has power but I can't utilize the mouse. Any suggestions.
Hi. My Samsung Galaxy Note 5 fell from table and at this point unsure if it's the screen that's the issue or the actual phone internally. After charging my phone I attempted to plug it into my computer but computer didn't recognize it. I'm assuming this means that my phone is broken internally? In that case, would I still follow the instructions in this video to extract my photos and videos? Thanks.
I have a broken cracked screen and can't see the pattern to unlock. Phone is still on but no view of display screen. Is it at all possible to get my files off/to transfer to new device?
Doesn't work! Use-in Samsung Kies 3 software and did exactly as you said and software is still asking me to enter passcode which I cannot because of broken black screen
try using an MHL adapter with your phone and get the with HDMI and USB and connect a monitor and mouse. that should get you to unlock your phone and get access
What can you do to get past the lock screen on the device if you cannot see the screen?
i need to get files from my phone that is broken and wont turn on at all. ive tried to connect it to s USB drive but nothing happens
Same situation
My old note 4 won t turn on, but I can feel it vibrate and see the blue led flash working. Will this work???
i broke my phone and now i cant get into my emails without my old phone and i cant afford to get it fixed
I have the same problem with same note 3...which apps u have installed in new phone to restore please clarify...thank u
my note 5 wont access any information do i go deeper and look to see if everything is still working with a otg hub to look at the screen?
+Benjamin Sanchez so it turns om but you cannot access your internal data. You should try smart switch and backup your data with it to your PC.
my pc wont access it i even did usb debugging i think i need to go back to the place and swap screens again and back up my data
+Benjamin Sanchez try a difrent usb cable and another USB port. Oh yes please make sure the drivers are installed correctly as well first
i did have drivers installed and still doesn't recognize on my pc to get the info
Can I ask what camera you're using as it's incredibly clear?
Hey, so my previously rooted Samsung Galaxy S6 went to black screen after i dropped it, it is still working, but i cant see anything on the screen. And by previously rooted i mean that i rooted it, and then unrooted it by using the app SuperSu/SuperUser on the phone. I can still hear sound and everything is working, but not the screen. So how do I backup my data, and if there is any method to fix the black screen, pleas tell me.
is your USB debugging still on , and if your pc Still a trusted device to your Phone from when you rooted ?
TK
Can you comment on how to transfer my data if the phone will not turn on anymore for more than 10 seconds before turning off...? The battery was changed to new and still not staying on....Thank you
my phone is a java based phone, samsung corby 2... it is necessary to reload the os in it.. because it cannot be started.. so as usual after rebooting I lost all contact saved in my phone memory.. so, is there any technique to restore the contacts after rebooting or anything I should do before reloading the os ?? please reply me at the earliest..
do you have any suggestions for google pixel? my screen is completely destroyed. touch function still works though
if you are rooted and have a custom recovery then a TWRP method would work.are you planning on getting another pixel/phone ? you could just install airdroid and mirror your display. just install it remotely from the play store
Hi my phone broke and after taking it to be repaired I was told my phone is dead and there are some important files that I had downloaded although i didn't back up how can I go about it?
Alright i been researching how to root phones and there is many ways to do so but what would u recommend to do i looked at several xda forums and im confused i really dont want ro brick my phone. I have a note 3 and lg k40
Hi. I downloaded and installed Kies 3 from the samsung support strore.
My galaxy Note 3 has a broken screen completely. It is blank and I cannot access the phone at all.
It turns on and boots up ok.
I open kies and plug my device to my PC. I then get an unsupported connection mode alert from the Kies app.
What Do I do now ??
It says that the current connection mode is not supported and to change mode to media device (MTP) before connecting.
How Do i do this ?
I appreciate your video and was wondering which kies to use i've downloaded smart switch. Will this work as I have the same situation as you. Screen busted and want all my info my messages, my contacts and photos? Can you give me guidance?
how do u get pictures n files of a LG G2 that has a total black screen where it got shattered. it still comes on but u can't see anything . I've got all my wedding photos on that device so it's really important to get them off it. please help!!!!! I've plugged it in the computer but it won't recognize it bc u have to connect it on the phone. so u see my problem.
+Amber Burns go to ebay... buy otg cable, a wired mouse... costs like $10-15 altogether.. Connect one side of the otg to the phone and the other side with the usb mouse and an hdmi leading to your tv.. The tv will show ur screen and u can use the mouse like a finger and unlock it so that you can take your phone lock off...if you don't have a phone lock simply plug it into your computer and download the lg pc suite and you will have to get pics of that
Where can i download the first program "keys"?
In 6 years, Your beard is now big and white..
My phone screen's display is dead ,it means i cant see any thing on it but the messages and phone calls comes ....and i have to remove my google id how can ?
🙏
Is it possible to recover photos and contacts on a Samsun 8 active with a broken screen when the phone can't be turned on>
Hello sir .. Can I use this method to extract data from my locked phone .. because I forgot the pin code
No, it won't work.
How to repair corrupted configuration data off android without factory reset
It's there a way to recover sms from a s3 that has a broken screen? Phone turns on but screen is broken (doesn't light up and no touch feature). The repair store wants more to fix the screen than I paid for the whole phone. 😒
Hello I watched your video and I was wondering will it if the phone is completely dead and won't charge