EUROPE'S MOST OUTDATED BUSINESS CLASS?
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- Опубликовано: 25 авг 2024
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/ joshcahill
This is a comprehensive Flight Review of LOT Polish Airlines.
Class: Business
Route: Warsaw (WAW) to Heraklion (HER)
Plane: 787-8
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can you fly to ghana with ba
Josh the situation in India is pretty much controlled and you can fly Vistara in their B787 with Nonstop Dan
Nice review! It was nice to meet you! ;-)
Maybe outdated but I really enjoyed the flight to Tokyo with LOT. The Service was great and the dessert wagon was incredible. My boyfriend who is 209cm big could really sleep for the first time! Travelling as a couple it is a good product... the prize is unbeatable!
Totally agree!
Great points!
Desert wagon as in a dessert cart?
@@andywaw Yes
Hi Josh, I am a person who prefers to look out the windows, not just for the scenery, but because of my fear of flying, and claustrophobia, I need that sense of space, and like to make sure the wings and engines aren't falling off !🤣
Me 2 lol
Me too!!!
You are my twin lol
The engines aren't really whats keeping the plane in the air. They just thrust it forward. If all the engines were to go out, the plane would still be flying. It would not maintain altitude, but it would be glidable to a place where it can land. I don't recall any incident where a plane has fallen out of the sky because the engines quit. In fact, they pretty much all landed somewhere. As for the wings, they are actually being pressed upward by the air, which generates the lift in order to fly. So the wings breaking off isn't going to happen.
I've flown on LOT eight times already and it is the only plane I've ever flown on. Maybe outdated, but comfortable and trusted. Great job on filming!
So you have nothing to compare it to....
Service is still genuine and excellent! Not too modern but super spacious and roomy. Best bang for the buck!
Servis, average at best
FWIW, on the long-haul routes I care about (ex Eastern Europe to the US), LOT's business class is always priced significantly cheaper than the competition (bar Finnair). If other airlines, like LH or AF, charge ~$4k from an Eastern European capital, LOT will charge $2-2.5k. So even though the product may be outdated, it's still a flat bed and it is priced fairly.
I was curious to hear about the cabin heat. Previous reviewers complained that it was very hot in the LOT-operated Dreamliners.
AFAIK LOT is polish. Ponad is central europe, not eastern.
The best part of this mostly outdated seat is the very wide footrest. Most of the more modern hard products have these very narrow foot wells, the additional privacy notwithstanding. Flew LOT between Singapore and London and the cuisine could only be described as eclectic and lacking choice.
I flew LOT dreamliner to the US. For me it was a pleasant flight. Every airline has things to improve on as does LOT, but still I think it's better than many other airlines.
Those chocolate plum candies are the best! :)
A lot of people love these automated shades in the dreamliner - i personally don't like it at all. I want to decide and look out of the window whenever I want to....
The pull down shades in the old version are made of plastic and carry a lot of additional weight.I think the reason for it is to reduce weight so the aircraft can be more fuel efficient in the air.
@@4evertrue830 True, but that's not the point. The issue Josh and other people have with these windows is that the crew decide whether they are dimmed or not. So if you want to look over the window you can't, because the crew decided to dim it. The passenger should have full control over them all the time, except take off/landing of course.
Good point. I whole heartedly agree! Although I have never flown on a 787, I have seen videos of the degrees of window shading on the aircraft. Even in its darkest position, I was still able to view out the window during daylight hours. Nevertheless, on overseas flights to and from the US, there are still fascinating and entertaining things to see enroute, when the IFE, reading, etc. become boring.
I agree, it just seems like an overly complicated solution for something that’s already as simple as it can get. While I love the technology behind it and see the advantages of it, the fact that the crew can control the shades is a real downside for me. Luckily my crew didn’t do that on the two Dreamliner flights I had, but if they did I’d be pissed
It‘s cool to play around with the buttons for 1 minute, but then it gets boring lol. In my case, I didn‘t really care that the crew decides to dim it because they only dimmed it over Siberia at night, where you can‘t see anything anyway. I guess on some airlines they dim it during the day? That is really stupid.
Fond memories of Poland and LOT. Miss the food and scenery in Poland. Last flew LOT when they had the 767-300ER which was a long time ago! The service wasn't so great but had a good and friendly interaction with the pursuer during disembarkation.
I flew lot from Warsaw to lax. Best flight ever. Great food great crew
Swiss was awesome too
Great Review Josh! I flew LOT recently for the first time (to Asia in business class), and honestly I was impressed with them. The cabin may be outdated, but you get what you pay for. On certain long-haul flights - if you book well in advance you can secure cheap fares e.g.1900 EUR in business class to Asia. Which in some cases is nearly 50% less than what you pay with other European/Gulf carriers. I don't think one can therefore complain about their product when LOT offers such attractive fares. Now if the fare was around the same price as the other carriers - then I would totally agree with you.
I would like to see the decommissioning of the flight attendant cabin window dimmer master switch on the 787. Many passengers pay a premium to book a window seat so they should have the option to enjoy the view at whatever intensity of light offered by mother nature. I can watch a video any time on the ground, but the real time view out the window is the real entertainment IMHO.
I do notice more passengers in America are quite content to have the blinds closed in their row from push back to arrival. I am torn when I select a seat these days as I prefer aisle seat access, but it drives me crazy to have the blinds closed by the window seat occupants on the critical phases of flight, take off and landing! Perhaps I'll have to book the row in order to be happy?!?!?
By the way, behind you, where you were sitting in the lounge, there is an extended lounge, which is much more pleasant in terms of furnishing. LOT generally has a problem with punctuality/reliability. On the penultimate flight from HAM-TBS I had to spend the night in WAW because I did not reach the connecting flight in WAW.Last Sunday WAW-TBS one hour delay at check-in and then we had to wait again almost 45 minutes until the luggage was delivered to the plane.
I guess you are talking about the Non-Schengen lounge???
@@doc7austin no, Josh was sitting in the schengen lounge, the non-schengen lounge is small.
Really? When I researched about LOT back in 2019, the stats said that 90% of their flights are on time. My 4 flights were also all on time. Did that change in the last couple of years?
@@mojabaka 90% of the time flights from and to Toronto are delayed...
I remember flying LOT in the 1980s, when it served hot meals in economy, when BA served a cold dish.
Nowadays the airlines are quite similar, bar Bulgaria Air. Hope LOT improves its Business Class quality, I guess that will come when the fleet is updated. Thanks for the video Josh.
Honestly I prefer those "outdated " seats rather than new narrow "coffins" BTW a few months ago I occupied exactly same seat !
I just flew the new United Polaris 777 and I would choose the LOT product over that. Yes, it needs to be refreshed, but the room of the seat and length of the bed makes a difference for me over a long haul flight. The trade off is the privacy factor and old IFE so it comes down to preference. Either is great and way better than coach. My experience with LOT is that business is only half full most of the time.
LOT is the best airline in the world!
Long haul Business Class is indeed an improvement on menu. Also, I noticed you mentioned that your neighbor can watch you sleep. The arm rests actually are able to be raised to create a “wall” of sorts spanning from your shoulders on back. They raise about 12-14” allowing for a bit more visual privacy from your neighbor (hopefully they don’t snore!). Service was impeccable too. Worth the upgrade at their reasonable price.
Golly, is the business class on LOT outdated? That was mentioned a few dozen times. Probably OK for a 2 hour intra-European flight.
This is the same business class LOT sells for flights to *Seoul* and *Singapore.* That is MISERABLE compared to what you can get on TK or the other Gulfies.
It's a LOT better than the Eurobusiness that many airlines would use on the 3hr flight on a 737/32x.
Agree it's a dated product, but it's also horribly space inefficient for the airline.
By replacing it with one of the very common foot cubby J designs they could probably add another row
(Qantas did this when they replaced the SkyBedII with the Suites)
I flew LOT to Tokyo in the 787 in 2019 and everything was fine. I‘m an economy peasant though, so my opinion probably doesn‘t matter. I flew to Tokyo again with Qatar Airways in 2020 with a 777 and yes it was better, but also more expensive and come on, it‘s Qatar Airways. So in my opinion, LOT is a completely fine airline with good seats.
@@odeiraoloap ...but is it miserable considering on LOT you pay a fraction of what TK or middle eastern carriers charge? On some routes - if one books well in advance LOT charges 50% less than on other carriers. At the end of the day you get what you pay for. If one wants a business class product such as the q-suites, fine - then go and pay the premium price at Qatar airways. But don't expect the same when you fly LOT and pay considerably less.
4:35 Those "śliwka nałęczowska" candies are dried plums in soft sweet stuff, then in choclate. One of the best candies ever
You always fast forward the best part, the acceleration on the runway and take off... what a thrill!
To me that is the part that frightens me most when pilots put the plane to duch high speed it takes off like a fighter jet.
My biggest disappointment on a LAX - SYD was when the crew blacked out the windows shortly after takeoff and would not allow you to un dim them. When I asked if I could "open" the shade I was curtly told no. I missed a beautiful full moon flight over the South Pacific. The crew didn't open the windows until we were on short final into SYD. I was in Premium Economy and had a lovely seat to look outside. I did write a complaint letter to AA but never got a response. Other than that the flight was very good.
I took the same flight and the same route just some weeks before you. Was flying their 787-9 in the special independence livery :) which it has the same cabin as their 787-8. The most scary thing that happened on that flight is that I had a rejected takeoff 😳 (can be watched on my channel). Anyway lot was one of the first operator of the 787 in Europe so I’m not surprised if the cabin is quite outdated. I do find it better than European business class though (the seat not the food)
Ahh yes, a Josh Cahill Video Wooohoooo
Nice review. Great that you stress pros and cons of the Lot Airlines. Not only delights as Sam Chui does.
Hope Polish press will grab you review.
If I have a window seat it’s because I want to look out of the window, I think Boeing was crazy to give the crew the ability to close the windows on a whim. If someone wants to sleep on a daylight flight they should bring an eye mask and not expect everyone else to sit in the dark!
As for the cabin situation, you should always choose the 787-9 instead of -8. The difference in product is very visable. I don't know why this is a thing
I've flown this product on long-haul flights to the U.S. quite often, especially since LOT is a star alliance member, and sometimes has some competitive prices compared to Lufthansa (I'm from Germany). The service on international flights is pretty great, and the seats, compared to Lufthansa are much more comfortable, especially the sleeping experience is better.
Is a 2-2-2 config in business outdated? Definitely! But among the 2-2-2 you'll travel with LOT most comfortably, in my opinion. Additionally, the non-Schengen lounge in WAW is better, too and offers plenty of hot food options.
Agreed on the lounge. It was great before my €350 o/w flight to ICN (I was Star Alliance Gold back then).
I know an airline which has better 2-2-2 configuration in business class
My god, I travelled LOT business class back in the 90s and it looked almost exactly the same
The best seat config I saw was in UA 787-900 (individual boxes). The one in LOT is like in Lufthansa but IMHO a way better food in LOT and service as well. In fact the worst service experience of all BC flights was Lufthansa for me (always, not just once). Let's see what LOT will modify in its business class with new planes which they are about to buy (possibly Airbus this time). And BTW I'm referring to transatlantic flights.
Sunset over Crete is awesome! I had the same luck last saturday on an Airbus A320 from Amsterdam to Heraklion, stunning views :D.
Hey Josh. Couldn't agree more about having a dim cabin during a day flight. I flew from Toronto to Hong Kong and the flight path took us over the North Pole. I was enjoying my view and snapping some pictures when a FA shouted at me to close the blind. I believe the Air Canada crew were more interested in having the passengers nod off to sleep than the fantastic views.
Sounds like Candians are not only policing Covid restrictions but also restricting passengers from using windows
I can only confirm that LOT has an outdated infotainment system in business class in their dreamlininers, I flew with them to Tokyo in 2018 . Also it's quite the same case for Lufthansa in their jumbo jets. Fair review 👌.
I was thinking of flying with them.....thanks for the review Josh
Don't waste your money
@@mikehouqe8634 yeah bro I understood that.....thank you for the advice
@@Hulra__06 LOT is good.
It will be interesting to see some end-of-season tourism figures from the Mediterranean countries. Greece seems to have made the best effort at welcoming air-travellers.
The worst airline checked luggage is $248 so expensive
I wouldn't call it outdated, but rather just on the basic side. Why shouldn't there be a place for a simpler business class, when it comes with a fair price tag? Is this race to the top at any price really healthy, while it is killing of proper first class services? What would be wrong, if we just said; if you want direct aisle access from every seat, then book the damn first class? Oh, and I hate herringbones! I'd always prefer this seat over that window view blocking crap many airlines, including such as SQ, uses these days. I indeed like the open and airy ambiance on cabins with the kind of seats LOT has in use here. Say NO to coffins! 😉
great review, and useful points. thanks for the video
Flew on Air Canada for the first time in a couple of years and i’m glad to see they finally added a “Skip Ad” button to their entertainment! Hopefully all airlines now have it. So annoying !
Josh will you update your businessclass playlist? Its easier to bingewatch on mobile phones when there are playlists
Will do that next week :) - thanks!
I’ve flown many, many Dreamliners with various airlines and every single one of them had the windows dimmed during day flights. Does my head in - I don’t get it. My recent flight with Air New Zealand had the windows dimmed on a day flight but wasn’t really an issue as I was the only passenger in Premium Economy.
I flew on WestJet business class on the Dreamliner and they did the same thing dimming the windows and one of the crew gave me a dirty look when I kept making my windows bright 😂
For me, I will sacrifice privacy for space, and I much prefer these massive lie flats to the coffin experience of the more “modern” business layouts. I love that your legs and especially your feet aren’t completely boxed in. There’s just a ton of space. You can cross your legs without hitting a wall. But I understand some (and smaller) travelers would prefer the newer style.
I travelled with LOT from Warsaw to Tokyo 5 years ago. I flew in economy but it was really lovely. The crew was nice and friendly and food was pretty OK too. It was quite easy for me to "survive" the long flight. Going to Tokyo again this year and based on my previous experience I chose LOT again :)
Awesome review as always! Was expecting much for the food. I hate the fact that crew can lock the dimmer of the window...
I'm 193, size 13 feet and I prefer the old business class. Much more room and I can fit on the bed.
Outdated? Perhaps, but they price it right, and in that sense, I’m more than happy it’s a little outdated. For the price they charge, I can fly my family of four in business class on LOT, but on most other airlines, business class is way too expensive to do that, and I’m stuck in economy or economy premium. A slightly outdated business class seat on LOT is MUCH better than premium economy on any other airline. No comparison. Other major airlines charge 3x to 4x what LOT does for business class, and it’s not even close to worth it. For what? A privacy divider and a more responsive infotainment system? No thanks. I think LOT offers the best combination of value and luxury experience for business class. More than comfortable for long haul, and great service.
Josh I totally agree, Dreamliner windows are super clever but that is lost when the crew can do whatever they like and without asking! :o/
Josh, I love your sense of humor! hahah
Hi Josh! You have to try the long haul LOT business class service. It's much different and much,much nicer. I have it on my channel - if you wish to see it. Greetings from Ontario🤗
Window comment: you can still look outside even though its dimmed , leaving it light or open shades bothers other people in the cabin. Yes you booked the window seat but still you are bothering other people in the cabin who might want to sleep !
i am flying LOT business class flight from warsaw to tokyo tonight. quite excited as i dont often do long haul business class. You do know, however, when you are sleeping you can pull the arm rest up to divide you from the person next to you (meaning they cant see you when you sleep). i am in an aisle seat though so everyone else can :-)
5:22 Music name please ?
Hi Josh. I just saw your review and read some of the comments. It seems that the inflight service is good and that, for me, goes a long way in making a long journey easier. I agree that on a short daytime flight without significant time zone changes, windows up is a personal and justified choice. My main criticism is that how, on business class, does a bottle of wine pair with a plastic cup? LOT can do better especially when remembering that Europeans are wine lovers. Plastic destroys not only the planet but also a decent wine!
I just also subscribed 😊. Good report!
Would agree with being able to bin the windows yourself especially in business. Would be cool to see a review on luxair. 👍🏼
Air France's A380 had the same entertainment system controller. It felt insanely outdated and tired, after having seen for example Finnair's A350.
On a day flight no one wants their eyes burnt out from bright sun, better to have dark cabin for long distance flight so that you are able to watch your movie screen better, now on take off and landing its better to have windows open for safety reason.
That's funny - I watched three other reviewers and they LOVED the Lot business class. What's going on????
Except from the inflight entertainment I think the cabin is ok, also for a longer flight.
I like that the bed has the full with ober the complete length, so therere is enough space for your feet when sleeping.
Of course there are better products out there, but as you said yourself, the cabin is a lot like a few other airlines and even Lufthansa and some toher companies with a different seat concept don't do better, only different.
we're not outdated, we're 𝒸𝓁𝒶𝓈𝓈𝒾𝒸𝒶𝓁
I have flown this product before and I see what you are saying with it being outdated and I agree but to be honest it is comfy good food and nice crew so its quite good!
Greetings from Poland 😁 i didn't fly LOT but love that u did a vid about it,thx bro,rlly😄😁👍👍
I so agree with you on window dimming by the crew!
i love to look out the window for the whole flight
loved the flight as always
Josh, I'm with you, I want to choose if I want to dim the light coming from the window! Love the vlogs!
I think that they were being ridiculous about your window. I like to look outside too. Your lounge unexpected meet was adorable, you have a great smile and always good to meet other vloggers. 😊✌️ Keep up the great work Josh, I am subscribed.
It's like you predicted your own comment section. Thank you for the great content.
I prefer the older manual window blinds.
Cool, I will check both of your videos.
Ill be flying on Lot from Miami to Warsaw and I’m looking forward to it. In the past I had the best sleep time on these planes even with passengers beside me.
These seats type is most comfortable of all business seats. In the the newer kind, in flat bed mode, legs are trapped inside under display screen. One can not bend knees without hitting the bottom of display which is painful. I am glad these type of seats are available including Lufthansa.
Enjoy Crete, it's my favourite place to holiday :)
Well, for intra-Europe business I say that’s one of the better products. If you fly the same plane to Asia it’s a different story.
How much privacy do you really need on an airplane....?
Really wish you would review some of the Japanese airlines other than ANA and JAL. How about trying Air Do, StarFlyer, Fuji Dream Airlines, Solaseed Air, Skymark, Spring Airlines Japan and Peach Aviation ?
I was about to write about Lufthansa but you were quick enough
I flew on Iberia A321 business on monday. We got a proper delicious hot meal (2 options), appetizer and dessert. It was a longer flight though (4hr). This LOT meal reminds me of LH "light meals" in business. Not great, not terrible
IB catering on intra Europe is amazing. I was very impressed with new Do&Co menus.
@@speedbird006 For sure. They probably should do more than one drink service though, especially on a 4hr flight. In Finnair business on a flight of the same length I was pampered non-stop with refills etc. That was pre-covid though so it might have changed.
LOT just announced recently that they will start retrofitting the cabins of their 787-8s. Honestly, I still prefer the 787-8 cabin over the 787-9 cabin. While the 787-9 cabin looks a lot newer, the IFE is slightly worse. The cursor glitches a lot more, and there is no remote controller in economy (there is in Business class). I also hate the dimmable windows in Dreamliners. They are either very blue or very yellow depending on the dimming option.
Im not too sure whether or not if i should fly with LOT again after my nightmare flight from Frankfurt to Warsaw in June when we boarded their Embraer 190/195 and we all noticed that the baggage handlers have not yet completed removing the luggage from the last flight and they have already closed the door and disconnected the ramp, there was some disgraceful behavior with the luggage handlers with me and other's noticing one guy that was just throwing the luggage off the plane into the luggage trailer and some of the luggage was thrown onto the ground and more reckless behavior, and then his colleague told him to stick his head him, and then the guy in question was going off at the other guy. We weren't given any announcements about what was going on and what time they reckon the plane will leave, but once they came around with water, we all knew that we were all gonna be sitting there for a bit, and around about that time they have closed all of the luggage compartment doors on the plane, but we sat there for another hour. We were now 2 hours and 30 minutes late when we took off, we had a fast flight and quite a fast approach into Warsaw which saved us 30 minutes. Now here came another issue, it took the airport 30+ minutes to get our planes luggage to the conveyor belt, which now meant i missed my bus to Kielce (a town in Poland) and that was the last one for the day, and we had to buy train tickets to get there (it took us 4 trains and 1 angry ass ticket lady to get to Kielce thanks to LOT) and believe it or not there was no apology from anyone at LOT. I wrote an email off to them and I've yet to have received a response from them.
Leave all that shit behind now, but if LOT were to operate their route from Singapore to Warsaw once again, then I may consider flying with them again, but for now on i will try get Qatar, Emirates, Singapore Airlines and Lufthansa to get to Poland.
There is a divider between the seats that you could’ve pulled out. It’s not big but it would give privacy when lying down.
You mentioned that the person next to you can see you while sleeping...BTW - there is a small wall you can raise with the push of a button that is between the two seats :-)
Excellent
Great video as always! Yes I as well like to determine window controls by myself! All the very best und herzlichen Gruss von Frank aus Najomtien, Thailand!
Hi Josh. You're the customer so it should be your choice as to how you would like the window's set. Happy flying
Josh, this was SPOT on!!!!!! 10:42sec ".(at LOT)..a LOT more wider than the Hering bone seats...."
The day u uploaded this it was my 1 year anniversary
Completely agree Josh, it's your window, you should have total control, esp on day time flights!
As a side note since you brought up Lufthansa, but in general I’d rather just fly Condor than Lufthansa at this point, which is saying a lot.
so damn good looking, Josh
Lot updated their economy seats on the 787-9. They really should update businness and premium economy now!
LOT has to be very careful with spendings. Poland is poor, the financial situation is bad, it will be worse. LOT is a national company. They have to count every penny - to see what would be most beneficial. Perhaps updating Dreamliners, perhaps something else. From what I know they want to modernize mid range tubo prop fleet in 2022. There simply may not be enough money for Dreamliners upgrade.
@@Sanderus It's a real shame Lot wants to remove the q400s. I think they should hold onto them for now.
@@greatgordonfan7094 Financially I would agree with you. For now I imagine embraers will take their place, which are more expensive to operate, the prices will go up. I don't know what are the options of obtaining another turbo prop as a replacement. They are slower but on such short distances it hardly matters. Q400s had however a series of malfunctions, especially with landing gear, including those planes which fly for LOT. With one flight the landing gear collapsed and the plane hit with its nose on the landing strip. Thankfully nobody got hurt, but it was a close call. There is a reason why SAS airlines are also getting rid of Q400s or they have gotten rid of them already.
@@Sanderus Once upon a time eurolot and LOT operated atr aircraft. Just a quick fact.
I have heard something that lot's e jets will also be retired in 5 or so years, and lot will modernize it's fleet.
With the current scenario I doubt lot will take any new aircraft on soon, but I am interested as to what they will bring in.
I never saw airline windows like that. Most of them are the usual choice of shade up or down. P
Paying €200 for a business class seat through europe and served such nourishments i think you are very lucky. The seats can still be 2-2-2 in business class if only they are starggard in a zig-zag formation, that will be ideal....
You're right Josh. Passenger in business should decide for themselves if they want to dim the windows. Not the crew.
Agree that this Business „hard product” is ancient by current long-haul standards. It was competitive when launched in 2013. I don’t know why LOT didn’t take advantage of the COVID downturn to refurbish.
Yes, it's not the best product but usually it's way cheaper.
So it's still a good deal imho
Turkish has same seats in their 777s and new Stelia seats in their 787s . While new Stelia seats look far more cooler and much more private , they are equally less comfortable as you re practically inserting your legs in a box. These seats are simply more spacious in all dimensions. Space wise, they may be closest to first class seats. I would rather lose some privacy but not hit my legs on top of the seat rest.