the bike just arrived honestly the best ebike i have ever riden, for the price and quality this is the best ebike out there thank you tuttio for everything
When I unscrewed the seat to unplug the battery there was a wire sticking out not connected to anything. It had 2 large circular prongs and a buncha smaller ones under it. Wondering if I need it for something
Just buy one and it is very nice now I’m watching this so it easier to assemble also do I have to fully charge the battery just to ride one do I have to?
It’s possible that the issues are due to shipping. Please send your order number and a video of the problem to info@tuttiosport.com, and we'll be happy to assist you.
@@tuttiosportdo you know how to mod the hike to make it go faster without adding a battery, I’ve heard that you can change the sprocket to a smaller size to make it go faster
My caliper won’t slide in to the thing. I tried opening up what you said to open up but it won’t open anymore than what I tried and it still isn’t open enough
@ Sorry for the late reply. Please provide the fault video to "info@tuttiosport.com" so that our technical engineers can analyze and give a more accurate solution.
Hello, I recommend reaching out to the customer service of the platform where you made the purchase. Please send them the order page and a status video, and the engineers will address your specific inquiries.
@@t4rbrah899 customer support emailed me back and said it can’t be changed to MPH I wish had knew before I purchased the bike on the old model the Kugoo wish I think you had hold both button down in the settings sorry i wish I could’ve been to able help .
@@t4rbrah899 😎🫡cool bro -yea i would rather have this model it has the key lock better foot pegs and extra speed. And if the bike gets upgraded you will prob haft to get a new display anyway most likely so i guess it is what it is lol Ride Safe 👍🏼
I'd like to order one of these but every time I call the number it goes to voice mail ...is there a number I can actually speak to someone before I order this...I even tried to email and got no answer back....
Our contact number is +1 (202) 300-9345. Please feel free to contact us if you have any needs. We will also check again to see if we have received your email.
Hello, even if you ordered the EU version, we will still ship it from the US warehouse. If you can't find the shipping information, please contact info@tuttiosport.com
Thank you for your interest! Please follow our website and social media for the latest updates and offers. Since Black Friday is still a bit away, I'd recommend buying now to start enjoying the bike sooner!😁
Probably would be easier to buy a charge up light kit unless you don’t mind wiring it to the controller you might need a 12v step down converter as well .
Is the brake disc unable to be installed? On what platform did you buy it? Please contact our after-sales customer service in time and provide us with a video of the brake failure so that our technical engineers can solve your problem.
Thank you for your purchase! Typically, delivery takes about 2-5 business days. However, due to the busy holiday season, logistics companies are currently experiencing high volumes. We’ve been actively urging them to process and ship our orders as quickly as possible, and we’re doing everything we can to ensure that your package arrives before Christmas. We appreciate your patience and understanding!
Hello, due to import and export regulations in different countries, we have implemented a speed limit. You can unlock it using a Bluetooth adapter. Please contact info@tuttiosport.com for assistance.
My setscrew was loose in the box. If yours came out you may have to pull the throttle off the bar and rotate the ring inside to line up the threads. Then the setscrew just screws against the handlebars
I was wondering if you could send me one to review on my RUclips channel because my razor minibike broke and it’s top speed was only like 15 miles an hour😂 would love to partner with you guys
the bike just arrived honestly the best ebike i have ever riden, for the price and quality this is the best ebike out there thank you tuttio for everything
Thank you for your support.😁
How can I add petals to this so that way I can ride it on the road by pedals I mean bike pedals and do they have to be specific petals?
When I unscrewed the seat to unplug the battery there was a wire sticking out not connected to anything. It had 2 large circular prongs and a buncha smaller ones under it. Wondering if I need it for something
Please contact TUTTIO's customer service and provide your order ID and pictures, they will give you a more detailed answer.
Just buy one and it is very nice now I’m watching this so it easier to assemble also do I have to fully charge the battery just to ride one do I have to?
Thank you for your support!
Wow, This thing looks great! Been thinking about stepping into the world of E-bike reviews. This might have to be my first one.
How can I add petals to this so that way I can ride it on the road by pedals I mean bike pedals
I got the bike and most of the threads are broken so I cant screw in either of the pegs or fenders and the breaks are constantly engaged
It’s possible that the issues are due to shipping. Please send your order number and a video of the problem to info@tuttiosport.com, and we'll be happy to assist you.
I’m thinking of buying this, it looks great!
Thank you for your interest! It really is a fantastic choice. If you have any questions or need more information, feel free to ask-I’m here to help!
@@tuttiosportdo you know how to mod the hike to make it go faster without adding a battery, I’ve heard that you can change the sprocket to a smaller size to make it go faster
@@maxsoliz9342 change sprocket
@@tuttiosportif I put a 60v battery in there will I have to change the motor or controller
hey! just wondering what the difference between the tuttio soleil 01 and the kugoo wish 01 is?
also great video! :D
My caliper won’t slide in to the thing. I tried opening up what you said to open up but it won’t open anymore than what I tried and it still isn’t open enough
Any tips ?
Same problem? It just closes to fast?
@ Sorry for the late reply. Please provide the fault video to "info@tuttiosport.com" so that our technical engineers can analyze and give a more accurate solution.
Been trying everything I can but the front break won’t fit on the disk / the break gap is too narrow / how do I get it wider ??
Hello, I recommend reaching out to the customer service of the platform where you made the purchase. Please send them the order page and a status video, and the engineers will address your specific inquiries.
That’s what she said lol
You have to pry something in there and push the cylinders all the way in. Just like if you change the brakes on your car. It should fit after that.
why dont you just use the seocnd method
Did u get an answer
Can you do a more in depth tutorial on how to put on the back wheel and front wheel because I took mine off to spray paint it
😀Please refer to the following link to install the front wheel:ruclips.net/video/OBMR2P6Fkyw/видео.html
@ thank you. So far the bike has been great.
When will you start shipping to Australia
We'll let you know if we can!❤
Hi I just ordered this bike do you guys sale brake pads for the Soliel01 ? And how do you change the one button display to MPH 😇?
Have you figured out how to switch it to mph ?
@@t4rbrah899 customer support emailed me back and said it can’t be changed to MPH I wish had knew before I purchased the bike on the old model the Kugoo wish I think you had hold both button down in the settings sorry i wish I could’ve been to able help .
@@burn1gotbeats you helped enough, I was going to email them too. It's unfortunate but I guess it's faster then the older model kugoo
@@t4rbrah899 😎🫡cool bro -yea i would rather have this model it has the key lock better foot pegs and extra speed. And if the bike gets upgraded you will prob haft to get a new display anyway most likely so i guess it is what it is lol Ride Safe 👍🏼
E conic cycle has all the upgrades you need
Looks great, I'd be interested in a collaboration to review one of these.
Thank you for your recognition of Tuttio. We will contact you if we have any needs.♥
@tuttiosport I'll look forward to it. Thank you 👍👍💯
What are the frame and awing arm made of?
Great bike.
The frame is aluminum.
Does the Bike feel Cheap and does it break down a lot?
Hi, we're constantly optimizing and improving each batch of bikes. The current version definitely stands out in its price range.
Will this work for the kugoo wish 01 im autistic and building this could take forever
Hi, this is the same assembly method.
I wish y’all sold a 60 volt battery if you did for the soleil I would buy it instantly
Follow us, we will launch new products
When@@tuttiosport
A battery company named Amorge has a 60v that fits the soleil01 but just know it might void the warranty .
I'd like to order one of these but every time I call the number it goes to voice mail ...is there a number I can actually speak to someone before I order this...I even tried to email and got no answer back....
Our contact number is +1 (202) 300-9345. Please feel free to contact us if you have any needs. We will also check again to see if we have received your email.
would I still get it if I ordered the EU one but I live in the US because my tracking isn't working and won't show me where It is?
Hello, even if you ordered the EU version, we will still ship it from the US warehouse. If you can't find the shipping information, please contact info@tuttiosport.com
Why would you do that is the Eu version better or something?
@ no the eu was the only one available
@@joeyvaughan7001 There is no difference, except that sometimes the US is sold out, but Europe still has stock, serving users in different countries.
@@Sythe57 Because there was a shortage in US at that time, but not in EU.
Where can I buy one. And when will it be available and delivery?
Hey, I’ve watched many videos and it seems like a great bike! I was wandering if you do Black Friday deals?
Thank you for your interest! Please follow our website and social media for the latest updates and offers. Since Black Friday is still a bit away, I'd recommend buying now to start enjoying the bike sooner!😁
Is there a manual anywhere that I can look at online
Please check the electronic manual at this link: tuttiosport.com/pages/tuttio-electric-bicycle-manuals
Can you apply a headlight?
Probably would be easier to buy a charge up light kit unless you don’t mind wiring it to the controller you might need a 12v step down converter as well .
The break disks don’t fit what do I do help me pls
Is the brake disc unable to be installed? On what platform did you buy it? Please contact our after-sales customer service in time and provide us with a video of the brake failure so that our technical engineers can solve your problem.
You’re not the only one with this problem!
@ Has your issue been resolved?If not, please contact our after-sales customer service in time.
Bought one today. How long do you think delivery will take? (U.S. btw)
Thank you for your purchase! Typically, delivery takes about 2-5 business days. However, due to the busy holiday season, logistics companies are currently experiencing high volumes. We’ve been actively urging them to process and ship our orders as quickly as possible, and we’re doing everything we can to ensure that your package arrives before Christmas.
We appreciate your patience and understanding!
Can you fit 2 people on this bike
Hi, We recommend that the Tuttio Arc bike is best suited for single riding, as it provides more comfort and safety.
The bike is good but I got a kugoo when I ordered from tuttio and mine only goes 17-18km
Hello, due to import and export regulations in different countries, we have implemented a speed limit. You can unlock it using a Bluetooth adapter. Please contact info@tuttiosport.com for assistance.
I have 4 and there are so fun to ride 5 stars
Thank you for your recognition of Tuttio. Our goal is to bring interesting electric bicycles to every customer.😀
How do I tighten the throttle
Hello, there is an M3 headless screw on the throttle instrument, you need to tighten it.
My setscrew was loose in the box. If yours came out you may have to pull the throttle off the bar and rotate the ring inside to line up the threads. Then the setscrew just screws against the handlebars
Mine didn't come with the 3 rear fender screws
Please contact the customer service of the platform you purchased from, they will help you!
Lol one of the footpeg holes doesn't have threads cut. Now i have to buy a tap
Please contact the customer service of the platform you purchased from, they will help you!
I was wondering if you could send me one to review on my RUclips channel because my razor minibike broke and it’s top speed was only like 15 miles an hour😂 would love to partner with you guys
Hi, I'm trying to order one of these and can't seem to get a answer on there phone ..have u ever spoke to any there ?
Thank you for your support.
@@tuttiosport do you do sponsorships
@@Tricshotz- yes we do
@@tuttiosport could I do a sponsorship
Please can i meke order from romania bucuresti
How tall is it
30 inches
37inch
How to set to MPH
Can you contact us via Facebook? facebook.com/tuttiosport
Just bought one
Hope you enjoy the bike! Let us know if you need any help.
I have 2 of these now, they're tons of fun
Thank you for your appreciation
is it street legal
I recommend using the Soleil01 on private roads to stay on the safe side!
how much
Hello, the current price is $1299
you need to fix your tune but im saving for one soon
Our bike came damaged and I’ve messaged support multiple times to no avail. Paying 1300 for a bike I can’t use is ridiculous
Hello, please send your order number and issue pictures to info@tuttiosport.com
So bike with battery is 1200€
Yes
I would love to review this bike if you guys are willing to send me one I would greatly appreciate it
Buy one hoss
fix your tune lil bro
Thanks for your reminder🚲