LOGITECH G933 Power Button FINAL FIX !
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- Опубликовано: 20 окт 2024
- Here's the final fix for the faulty power button and muffled sound on the Logitech G933, hope it helps you!
Esta é solução final para o botão liga / desliga com defeito e o som abafado do Logitech G933, espero que ajude!
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I ruined my Pin Header the Blue and White cord going from the mainboard to Volume Control :( now im trying to find a place to buy one, FFFUUU I knew I shouldnt have messed with it :(
@@GrifballNation Sorry to hear that, cant you join them or resolder it?
@@igor.lacerda I ordered a replacement 24pin ribbon cable heres hoping that will fix them it arrives in a few days I will update, Fingers crossed.
in the meantime I managed to grab a Nari Essential for 80 from Marketplace so even if it doesnt work i got a great headset
@@GrifballNation Great that you were able to find and order one, chris!
I have the 935 and after two years started getting the "one speaker on until you jiggle the power button" issue. Did a thorough clean following this video and the headset is like new. Thank you for this fix!
For those wishing to do this on a pair of 935's, a few things:
*The board with the power switch is difficult to take out and you will need to undo two additional screws inside which hold the translucent light cover.
*I used alcohol on a lense cleaning cloth and utilized a mini flathead screw driver to ensure a thorough clean.
*The metal springy pins on the actual power switch will pop out if you are not careful. Take caution if you attempt to clean them.
*Take your time and be gentle with everything.
Thanks :D
Really appreciate this comment! Worked like a charm!
Is there anything additional to clean apart from the on/off switch assembly? the board comes off easily without removing any additional screws. The only difference is the ribbon attachment which is on the underside of the board.
thanks.
I dont know how i have been bothered with this issue for thow years and finallt decided to fix it in 20 mins ir less.
@@HasanAhmed-ex6jvhow did you remove the board without the other part? I can't seem to lift it out due to the volume control
I have the 935s, and figured they were defective with having to jiggle the power switch just right for the audio to work. Followed your directions, they work PERFECTLY now. THANK YOU!
Worked great! I do have a few tips for people going to attempt this:
1. Always disconnect the battery before opening up electronics
2. Be extremely careful and don't force anything
3. The metal contacts in the black plastic block can and will fall out. Make sure you have a (white) clean workspace so they're easy to spot.
4. Use contact cleaner if you have it
Totally agree! 😄💪
I have lost two of them. So childish of me but what am I supposed to do now ?
I am having the same issue although I am not sure if I lost two or if there were only two when I got it
@@iMuz25 same, the answer tin foil takes a long time to get the size right but works
It's still working since you did this?
Can't believe I need to do this on a headphone of this price range to make it works.. but i'll try it fore sure. Thx for the hint.
Honestly foreal
Its been engineered to fail so we buy new ones... imo.
Logitech made other stellar products that don't fail at all and they never restocked or continued new versions (i.e., took em off the shelf). lol.
Found the solution guys! Buy SteelSeries instead. Quality for the same price as my old junk of Logitech headset !
@@fredericmelancon4472 Razer used to gold-plate there connectors, now, because of competition, they can't and also created similar planned obsolesces too. Steel Series was always solid when I was younger, but I have a feeling most gaming companies are switching away from quality.
I figured I would try this fix. I have a G633 and a G635 headset, both with the same issues. On these headphones since they are wired, the switch isn't power, it's a switch between 3.5mm and USB. I replaced the G633 with the G635 after this issue became so bad that it wasn't worth dealing with but I never threw it away. I am happy to say this fixed BOTH of them completely. When I cleaned the contacts, nothing actually came off of them but they worked when I put them back together. I still waited a few days just in case there was still a bit of alcohol that didn't evaporate and that was the only reason it worked better but now 4 days later, I can even wiggle the switch around with no drop out of audio on either speaker. Thank you for the quick, informal and to the point video.
IT WORKED! You don't need to open the switch at 1:12! You can just spray with contact-cleaner/deoxidizer OR pour a few drops of 99.9% alcohol and then flip the switch up and down a bunch of times. (you can usually get 100ml of 99.9% isopropyl alcohol at the pharmacy for around 1dollar/euro).
THANK YOU Igor for the tutorial and THANK YOU also for providing a good song to test the stereo-functionality!!! Very thoughtful of you :)
I had the issue for so much time, i ended leaving the headset always on even when plugged for recharge... Today I took the time to find the solution and you totally nailed it. Thanks Igor
Just tried this on a g935. Took about 10 minutes, worked perfectly. Thanks man.
Glad it helped, dude! 🤘⚡
@@igor.lacerda Hi Igor I have to say though that taking the power switch apart and firmly clicking everything back on place has obviously helped as well as the cleaning because theres no movement at all on the external switch anymore. Its like new. It doesn't wiggle.
I've got the same headset as you. I've started having this issue for a while now and now i can sort it out.
This worked. I have had this headphones for maybe 3 years and they have never once worked properly. They are now the best-sounding headset I own. Thank you so much.
Really glad it worked that well for you!
it doesnt, its totaly random :/
TLDR: This worked like a charm!
I''ve had these headphones for such a long time. They have endured a lot, and I'm majorly impressed. But they slowly stared developing the usual symptoms for them. The power switch jiggle was becoming more and more annoying. I watched your other video where you simply lube it, and I found a comment saying you made one where you open and clean the switch instead. What a quick and easy repair. They are behaving the same now as they did when I got them. I also took the opportunity to lube the creaky joints, and clean out some broken rattly plastic bits that just sorta appeared... Thank you so much for the 2 quick guides. Saved me from a lot of annoyance (and spending money)!
Word of caution. Be gentle and take care when rubbing the plastic part of the power switch (the part that moves). The little wires are not glued in, and I almost lost 2 of them.
I have a year-ish old G935, and its power switch has been skewing to only my left ear. I have to fiddle with it to get it to play equally on both sides, and even then it sometimes reverts to one or none. Found this video recommended on a forum, tried it out, and it worked like a charm! If I don't comment again, assume that the fix is still working. Thanks for the tutorial!
This video saved my G935. You're a gentleman and a scholar.
This did work. As a warning to anyone else trying this, the teeny-tiny wires in the switch piece you pop out are not very well attached, and trying to clean them with the alcohol pad may make them pop out and deform. There were some harrowing minutes trying to get them back in and lined up. I'd also suggest just leaving the damn things on once you've fixed them, instead of flipping the switch regularly and having to do this again in a few months...
Very true, it happend on mine oops
but if u let power on allways the baterry wasted all time or not?
@@Ale-Nach Not to mention that the sound balance becomes wonky when it wakes from power saving. If this headset had a pressable power button instead of the switch, it'd honestly be perfect. Having to say goodbye to my white one now because I'm DIY-illiterate 😭
I didn’t noticed and screw mine
In totally ruined those teeny-tiny wire... just cant get it right again. :(
For those who can't get their headset to power back on, it's most likely your blue flat cable. It has to "snap on" properly and clamp onto the blue flat cable securely. If you can tug on the cable gently and it comes out, then it's not secure. Ensure you line up the cable before closing the flap to lock it in.
Great video! And I greatly appreciate that it's to the point instead of containing 15 minutes of rambling. The power button issue showed up within a year, and kept getting worse until my frustration level was high enough to bother to attempt to fix it.
I didn't have an alcohol cloth so I just used a brush instead, which fixed it as well.
Hey, thanks for the comment and glad it worked well for you too! hahah
Hello there, I just wanted to ask what was the issue to compare it to mine. I got muffled or no sound on my right side when the power button is in certain positions and I need to play with it to get that side to work. I just wonder if this will solve my problem.
@@sarperaydog1055 This will solve your issue, at least for the next 3-9 months in my experience
@@snieky Thank you so much for answering and doing it this quick! I sense that you dumped yours and bought another headset that actually works? ^^ Jokes aside I've been using it for around 2.5 years and really like it, so I'll give it my best. Wish you a nice rest of the day, kudos!
@@sarperaydog1055 Good luck! I'm still using the headset but definitely will not be buying logitech anymore. I've had too many products (keyboard, mouse, previous g930 headset) fail due to shitty design flaws or cheap component issues. Their only product i would buy again in a heartbeat is the G502 mouse.
I had my pair since October of 2021 and I got THAT power issue since late 2022, I sat on this for a long time since I got new wired headphones but I FINALLY found this video and fixed it, thank you very much.
Thank you soo much! The left side would always be without power at the start and I had to jiggle the power button in order to get the headset to work.
I took it apart and cleaned it as you did and it is working normal again!
Small tip: The speaker itself is magnetic and will attract the small screws. So be mindful when you take it apart and set it back together!
Since the beginning I knew that will have an issue with this button. It stopped to work well after 6 months or so.
Thanks to your video I could fix it
Normally I HATE when channels just put loud music on while presenting things.
But this tune has a great beat and nice bass.
Love the beat!
Just wanted to say that I stumbled across your vid and a few other references. I was able to dissemble after taking out the battery and sprayed in electronic contact cleaner (The quick dry no residue spray you can find at an auto store) , worked the switch and repeated a few times. Now my left speaker FINALLY WORKS! Thanks Dude!
im so happy this is common and someone made a fix, now i dont have to ship it for repairs and be without a headset for a couple of weeks just hoping i get it back fully functional. Igor, i salute you!
Update: finally had some spare time on my hands to try it out today and it worked like a charm! what an absolute legend you are
Worked like a charm. With this fix and a replacement pair of earpads my headset is like new again after four years. ❤
Thank you! Mine is good as new after following your tutorial; Finally no more bugs with the faulty power button! It's a shame that we have to fix such an expensive headset ourselves..
this just fixed the issue with my g935. The ribbon cable was a little different and I had to loosen a bolt to get the board away from the volume knob. This video helped me out a bunch and saved me some money. Thanks man. Really appreciate you sharing.
OMG! Thank you!!! I've had to fiddle with the dang switch for so long I had given up on finding a fix. Was looking into the G935 and whether or not they fixed the power switch issue, and stumbled on this video. My headset works perfectly now and I can't get it to have issues even with trying to fiddle with the switch. It doesn't matter what I do with the switch, it's either on or off, no more static, uneven sound, or muffled sound! THANK YOU!!!
Fyi G935 has the same issue. I've got the 933, and missus has the 935 and she has started experiencing the same issue
Good as new! I opened mine up and was ready to trial and error myself. Then I figured there might be a tutorial on RUclips. Better learn from the pros than fix it and mess up! Thanks!
Hahah glad it helped! 🤟😄
Grande Igor, tudo beleza? Que ferramenta maravilhosa é o RUclips! Vi que você mencionou o meu vídeo, muito grato por isso. Parabéns pois vc foi um passo além e desmontou o switch, o que acredito ser uma solução definitiva ou quem sabe prolongue o tempo entre as manutenções. Valeu meu brother!
Fala camarada, de fato é sim! Convivi com esse problema há muito tempo e esbarrando com seu vídeo resolvi dar um jeito nisso, agora está como novo. E no meio disso tudo, resolvi começar o canal no RUclips e não ser apenas expectador. Hahah abraço!
This worked for my g935 too, very similar disassembly
1:59 omg be VERY careful with this piece. Those are 4 tiny little wires that are loosely slotted in that black plastic piece. One of them fell out when I was wiping with an alcohol cloth and I almost lost it.
same! me, my gf, and my mom went on a manhunt for that tiny little shit! luckily was able to find it and get my headset reassembled
Same thing here, I almost lost it! lol
Thanks bruh! that really saved my headset
U wont believe it... i lost 3 of them. I didnt know about that piece of shit. I found 1 in the ground, 1 in my bed and the last one... in a trash can. I took me about an hour to find them xD
My headset works great now :D
This worked like a charm, saved me from having to replace my G935!
Worked really well! Thanks dude.... The only thing I would mention is to be extra careful of the tiny little metal staple looking pieces in the switch housing (you can easily lose them and be screwed if you cant find them). Make sure to work in a clean surface area with some black construction paper underneath to be able to easily spot any lost/fallen pieces. Much love dude! Appreciate the help on that one.
Just lost mine
@@insurance95 time to bust out a flashlight and a magnet 👍 good luck
@@insurance95 nice! You should post a link here just in case other people have this same problem
Você pode arrumar alguns cabos de energia que usa em parede, abrindo eles você tem filamento de cobre. Dependendo da espessura interna do cabo, você terá filamentos mais grossos, você pode usar um desses pra fazer um substituto
@@igor.lacerda ^ translation: You can fix some power cables that you use on the wall, opening them you have copper filament. Depending on the inner thickness of the cable you will have thicker filaments, you can use one of these to make a replacement
Thanks for the vid. Gonna try this tomorrow. But one thing: I plan on using a plastic diddle stick to clean the contacts and all. Just looks wrong to use a metal screwdriver to clean with. Maybe it's just me though. Let you know how it goes.
I had a very loud and annoying "white noise" like crackling from right speaker. And also had the "only full sound on second turn-on", almost no or mono/mixed sound on first turn-on issue.
The turn-on issue solved by this, and i can say that crackling / white noise gone by 95%, so big thanks. It's a shame that they knew about the faulty switch, yet introduced also in the G935.
We own two G935, one was faulty from the beginning, while the other one is fine. Maybe depends on manufacture date / bad batch of old switches.
I did this fix about 2 years ago, and it didn't last !
I think we need a bigger fix : replace the button !
THANK YOU SOOOOOOO MUCH!!!! THE FIX WORKED AND ITS AS BRAND NEW!!!!!!!
Hi Igor i have a G935 which is almost the same as the G933 but do i have to apply pressure at 0:55 to the ribbon cable locker?
One of the small springs from the switch jumped out on mine. Guys be extra carefull with them! I spent 20min searching for them, they are thinner than a hair! got it back, all fixed now. Thanks mate!
I'm using the wired one but had the same problem, follow your steps and everything work fine. Thanks for the nice video.
Salvou o meu, tava ja irritado de ficar cutucando o switch pra fazer os 2 lados funcionarem. Obrigado.
Fiquei meses assim tambem, camarada! Que ótimo que resolveu! 🤘⚡
Thanks, followed the video and now my (not so old) G933 works again, sound in both ears!
THANKS DUDE STILL WORK IN 2024 !
i dont know how to thank you ma man, i have been with this problem for 6 months and fainallyyyyyyyyyyyyy. thanks ma dude
Hey Aseil, glad it worked! I've fighting this for over year, was so happy when i finally made it work. Consider subscribing, it would help me grow the channel. Thanks
Thank you a lot, I don't know why I didn't search a solution before !
Glad I could help!⚡🤘
thank you. I get one replacement of the 935 under warranty, I try this for the second one received. perfect!
Isso resolve o problema do microfone também?
Thanks! Works great. Just be carefull when cleaning the contacts on the black switch, one golden filament came out, had to re assemble it. Luckily it did not go flying. Woks as new now.
Amigo, no caso esse é o fixo pra quando o botão de power fica meio bugado e vc tem que ficar mexendo ele pra escutar em ambas as orelhas?
Sim, brother! Tem o outro fix só com limpa contato ou wd40, mads esse fix aqui, o problema nunca mais voltou pra mim..
@@igor.lacerda brother eu n tenho experiência alguma com essas coisas, provavelmente eu vou quebrar. Você mora em SP? Eu te pago pra ajustar o meu rs
Thanks mate! Fix is still valid to this day.
Works great, thanks heaps for this vid! I have a G935 that suffered from the same problem. The flat cable was attached to the underside of the circuit board, so I couldn't remove it (not easily, at least), so I just let it sit and worked my way around it. Also, the battery appeared to be soldered tightly to the headset wires, so I wasn't able to remove it at all before I started working on the headset. Other than that, the steps are exactly the same, with the same result: a fine-working headset once more! (which should never have suffered from this issue in the first place, though, but that's on Logitech)
Hope it can help someone: on g935 there is a battery connector that can be easily detached but it is not connected to battery itself, it is on the wires right under the battery.
Thanks for the guide, but to be honest, the music in the video makes me want to keep the headphones broken. This worked for about 2-3 months, then the problem is back. Have instead ordered a few replacement switches (MHS422 4PDT slide switch), so I can change them out when they start to go wonky.
For the people that lost the small pins/wires on the back. They are replaceable by using copper wire by cutting one of your old spare wires and bending it in place (very fiddley use all the tools you can e.g tweezers etc) after this give the surface a careful wipe AND FROM NOW ON leave it in the on position. Go into your Logitech Ghub software and set the standby mode from the default 5 minutes to never. if your headset does turn off plugging your usb charging wire should turn it back on.
I just soldered 3x2 pins (right/left headphone) to "always on". Last 2 pins (middle ones for powering on) hooked up to custom on/off switch - the way it should be since the beggining. Don't bother repairing this crap Logitech's switch. Just replace it with proper, solid one.
@@MC-zu5lj hi there, I know it's been more than a year but is it possible you could go more into detail of how you soldered the pins? I lost the tiny wire of the left headphone inside the switch and I want to solder the pins so that the headphones stay on.
@@arzengeist4527 good question, still got the headset but already forgot which pins were supposed to be soldered. You have one headphone not working and the other one working fine? If so as far as i remeber there we 3 rows of pairs of pins. The way the swoich works is it not only connects power one pins (pair) but it Also connects left and right headphone (two pairs of pins). If left one is not working for you i suggest u solder just the left headphone's pins (2 pins next to eachother).
@@arzengeist4527 if URE not sure which one is left pair u can solder all of them and the track power on pins and desolder it as u want to be able to turn the headphones off:)
I watched this video 3 years ago to fix my problem with audio cutting out depending on how I wiggled the power button on my headset. I'm watching it again today to do the same thing again.
Hi
Still working this final Fix. Love it. Thank you
Worked like a charm! My headset now works like never before! I prefer this method over the other ones where you spray a bunch of contact cleaner, cleaning like this is way more precise.
Kind of stupid though that logitech makes products like these that go faulty after a year or 2 due to "dust buildup" it's like they want you to buy a new one every 2 years.
Bingo! My hunch is that your hunch is correct, sadly.
It worked like magic. I think there are already few people who pointed out but two things to be clear.
1. The switch black part is mostly very worn out when you use an old g933, mine broke immediately from side, when tried to detach.
I bent the metal part slightly where two pointy edges are and it went in and was good enough to hold.
2. The switch itself has 4 coils inside, and that too, can fall out. So beware if you see some weird copper wire, that was probably from the switch.
tremendo manito, hacia mucho me molestaba ese boton y no sabia como abrir los headset
Gracias! FIco feliz que ajudou! 🤘⚡
Gracias Igor, a mi amigo Jorge le sirvió 😀
Thanks for the video. I have the G935 and I'm assuming it's the same procedure. I will try and come back and tell of my success story. Thanks again.
Take it easy, carefull with the wires behind the button, slowly and no force you should be fine 🤘⚡
It works very well. I had the same problem fixing a joystick with drift. They have "the same" mecanism for x and y coordinates.
Guys, if you want to replace this switch with a brand new one, it's model number is MSK-42D01
wow, so far this worked great, i used paper towels and spray isopropyl alcohol, and also a plastic pry tool thats used most on smart phones. thanks for this fix, was getting ready to buy another headset
Yes, Ivar! Here its been working since.. haha
same
hey, it's works, i repared my G935 with the same problem!!! 04-17-22!! greetings from Chile!
Works for the 935 as well. It's not 100% the same but anything important is :)
Thanks was looking for this. Have two pair of 935 was about to buy Pro x 2 afraid it might have the same problem. I may try to repair first.
Hice lo que dice el video solo que lo limpie con alcohol isopropilico y quedo 10 puntos hace mas de 1 mes que hice el arreglo y anda perfecto sin interferencias ni nada, muchisimas gracias Igor.
Thanks for video, i at last fix this button on G935 too!
I'm having to do this for the third time now, very sad because I love this headset. Do you have any info on a similar audio problem regarding the up/down movement of the mic? Whenever I move it up or down, severe noise happens and my voice doesn't even get captured.
I got a same problem the movement of mic up/down
Thank you for the video. I fixed my headset thanks to your video.
You saved my Headset from death. Many thanks in advance!
It should be mentioned that these "switch contacts" should be cleaned gently af. These contacts are very small and if one springs out, you'll have pain to get it back in, if you find it of course.
The "switch holder" which fixes the switch, breaks also very fast. Maybe you have to bend it a bit, in cause of deformed it at disembly.
Finally some hot glue saved my life as well, so be careful af if you repair your G933\G935.
Best regards!
Fwiw. This worked for my G935 as well. Same kinda defect. The internal lay out is lil different but did deep clean, put it back together boom worked again. Much appreciated.
thank you for this explanation. i thought it had something to do with this switch, though i never thought a power switch would hamper the sound quality of a headset. i think logitech cut some corners on this rather expensive headset...
But more importantly cleaning the contacts with citric acid and alcohol did the trick for me.
Great video, these instructions worked perfectly!
Thank you for this video, worked perfectly and now the headset sounds like when it was new again!
Glad it helped! Mine is still going as new as well for months now! hahah
muchas gracias, buscando el botón de repuesto estaba y me tope con tu video, de nuevo gracias!!!!
Turns out one of the sides of the grey plastic edge that locks the switch in was broken which made the button loose. I was still able to fix it by bending the metal piece a bit so it stays secure even with one of the little latches missing. Thanks for the tutorial though. Still helped me find and solve the problem even though it was completely different. :) My 6 year old headset lives on
Thank you for your Video, you just saved me from buying a new Headset :D
Small note: The plastic switch with those 4 fine metal pieces, they tend to fall out or bend. Be very cautious with this piece.
Glad it helped!
Fala Igor, tudo beleza? eu estou com mesmo problema e estou quase fazendo o procedimento, só preciso encontrar uma chave Philips do tamanho que sirva, mas minha dúvida é, eu poderia usar o limpa contatos no lugar do álcool isopropílico? talvez seria até melhor? ou mesma coisa/pior?
Fala Caetano! beleza e voce? Acredito que o limpa contato serviria sim para limpar os contatos da parte fixa a placa, perceba a coloração antes e após voce usar, caso perceba ter ficado mais limpa, ótimo! Não recomendaria usar isso na parte que retira do botao, onde ficam uns filamentos finos do contato, pois é capaz deles voarem fora. Boa sorte!
@@igor.lacerda Ok, a parte que retira o botão e ficam esses filamentos é a mesma parte q vc limpou com o álcool isopropílico né? ou não?
E outra coisa Igor, eu estou com receio de quebrar a placa de áudio quando for desencaixar ela ou até encaixar novamente pois não entendi muito bem como funciona, você poderia me mandar um vídeo mais explicativo ou até com um pouco mais de zoom pegando de outro ângulo para que eu consiga entender melhor? se for possível e não der muito trabalho, claro.
@@caetanobecker3573 Sim, foi alcool isopropilico, mas ali só de raspar com a unha ou a ponta de metal de uma chave de fenda ja deve resolver, o problema mesmo são os contatos quadradinhos lá do botão. A placa tem 5 pontos de apoio que voce deve atentar: o cabo frat que tem que desconectar; a ponta preta de plastico que vai no buraco do botao do liga e desliga; uma aleta transparente de plastico que voce vai empurar um pouco ao retirar; fios conectados na placa, que voce nao vai retirar, pois são soltados, logo tomar cuidado pra nao arrebenta-los; e por ultimo e o que tem ter um pouco de jeito, é a roda do volume, que ela entra e sai em angulo, só fazer com calma e cuidado com tudo para não forçar nada.
@@igor.lacerda tem algum número a chave Philips q vc usou? eu não estou achando nenhuma pequena o suficiente, vou ter q sair pra comprar, tem algum número tipo o tamanho dessa chave algo assim?
@@caetanobecker3573 Fala caetano, mas indicado voce comprar um jogo de chave, ate porque deve ser até dificil achar uma unica separada. Esse jogos de chave de reparo nao sao caros e vem com uma porçao de ponteiras.
THANKS DUDE!!!!!!!!! i was going to buy another one
I can't thank you enough! It worked perfectly!! I was already thinking to change my headset but not anymore :D.
Hey, Sergio! Glad it worked. I was feeling that way to, it was getting worst with time, i decided to face a fox before changing.
aye man you are a lifesaver. These dang headphones have been broken for the past 2 years, and you saved them! Cannot express the amount of happiness that you have given to me!!
Great, Luis! Im glad it help bringing it back to life! hahah 😁⚡
Thanks mane. Love you for this. As an additional tip you might wanna add some contact spray for better connection and to avoid having this issue ever again. Generally really disappointed with the build quality of this thing.
Glad it helped! Sure thing man, just did with whatever i had at lockdown hahah
Hi again, Igor! I just tried this and it definitely fixed it! The chip/ circuit board kept moving from the power button. I'd never thought of using WD-40 and alcohol wipes on it. At first I thought it'd be better to try to hold it down with something. Thanks again!! :D
Hey Vanessa, i used it trying to adjust and holding for a long time , then it got worst and i was about to throw it to the wall, then i came up with the fix hahah
@@igor.lacerda Ya, me too!! I was so upset with it I thought I'd snap the power button off lol. Thanks again for the fix!
Didn’t fix mine completely unfortunately but it’s definitely better. Thanks for the video!
Thank you, it worked!
I went mad when i understood the issues was from hardware only 3 days after warranty end, as i was suspecting/investigating software/driver for months...
I wasn't having huge issues but I was suspecting that the switch could be the cause of some odd things (rarely had issues with sound). It's been about 2-3 years since I bought it and apart from a few software issues, I never had any problems. I did this solution today and oh boy it does work like brand-new. There was quite the corrosion/build up on the contacts. I'll leave a few remarks about the process if anyone in the future considers to attempt this. Thanks to Igor Lacerda for the video!
1. I used WD-40 with a Q-tip (also used pieces of folded toilet paper). The switch box doesn't collect dust whatsoever so WD-40 is viable. It's not the best choice for other electronics if they can come in contact with dust/particles.
2. The 4 prongs/contacts on the switch itself may fall out so you have to be careful. You can remove the piece by reversing to prevent them from falling. Same when you need to put them in. Just put it in reverse so the prongs are looking up with no chance of falling.
3. Be careful about the speaker cables. They are VERY thin. Make sure you don't pull them hard when working on the device.
4. Remember to be gentle with the circuitry. You never know what might bend or break. Never use force unless it's absolutely necessary.
5. The wheel has a tiny PLASTIC pin in it that holds the circuit board from going free. You do need moderate force to pry it from the plastic that holds it in place and the pin. Be careful when doing so or you might break the pin and make the wheel dysfunctional. Putting it back is also a hassle but still not very hard.
6. Always remove the battery/ies when working on devices that have batteries.
The whole process should take around 20-30 minutes depending on corrosion build-up. I had to clean mine a lot so it probably took 30+ minutes. Good luck!
Thanks, works also fine for the G935!
Glad it helped🤘⚡
G935 have same issue.
I am having my 3th replacement I 3 years now under warranty.
Sad that Logitech do not fix this issue
Problem fixed! Thanks for the tutorial.
Glad it helped!
I love you, this was the fix for my case
Worked like a charm, thanks!
Glad it helped!
O seu ficava falhando o áudio as vezes como um mal contato e um tapinha resolvia?
Fala Yuri, sim no inicio era assim.. com o tempo foi só piorando.. :/
finally worked, thanks for the vid man! I also recommend this guys videos for this headset if you have the same problem guys!
Thanks, glad it worked. I also was searching for a long time until I finally discovered how to do it.
Yes did work, I have the 2nd headset, I send the first one back after the problem come up and got a new one, now I had the same problem and solved it by cleaning the switch, good job!
This....actually ....worked....
thank you for this! it work beautifully.
contacts had some rubbish on it and after clearing it, its working as brand new!
thank you!
This fix worked. I just had to test the headset while it wasn't closed, and accidentally short circuited. It's now broken. So if you try this, please only turn the power on after reassembly. Don't be as dumb as me.
Sorry to hear, good advice anyways! 🤘⚡
seems to be working for the mean time. I can jostle the power switch around and still notice a little sound distortion/cut out, but it is miles better than how it was. Thank you very much!
Was *this* close to just throwing the headset out and buying something else, but this works much better!
Glat it helped, I was feeling the same way. Out of warranty and out of patience.. hahah If you consider subscribing it would help me too, thanks!
@@igor.lacerda subscribed!
@@TheNazareth79 Cheers! 😁
It works for G935!, thx bud!
That's great, Alvaro! 🤘⚡
Can we use contact cleaner instead?
Yeah
@@igor.lacerda do I have to open it and remove the battery before spraying?
Does it work just by spraying WD-40 into the block without opening it?