WTF same thing happened to me, sound wouldn't play and when I clicked on the video and raised my volume thinking it would come out of my laptop's speakers I hear the video sound coming from my headphones xD.
Hello my friend God bless you. My headphones was broke but your trick helped my a lot now I can listen Musik again thank you God bless you and your family.
I am Witness,i’v see that(i write that and he lokeed at phone he thougt i am finish but im not) THATS A LIE THATS NOT GOOD AND HIS HEADPHONES ARE BROKEN,THATS A LIE‼️‼️‼️‼️‼️‼️
Thank you! In my case the aware/quiet mode switch stopped working and the reset seems to have helped. The instructions on their Website are useless. Frankly, the whole Bose app- and user experience is surprisingly irritating and confusing. So thank you again for taking the time to make this video, much appreciated! :)
Thank you for these instructions. I am finding that my headphones are now disconnecting at 80% power so I'm hoping this will help fix the problem. I have had these headphones for 18 months and I am disappointed that I am having this problem. I agree that the directions on the product website suck (for want of a better expression) and so am grateful I found this video. Wish me luck!
This video works! - I have the Bose QC45 and while I was resetting them about 15 secs in the light stopped blinking and went back to a solid white color but I kept holding the bottom and switch toward the Bluetooth and around 32 secs the light flashed 2 or 3 times red and the headset put itself back into paring mode. Thanks a lot for the help!
I just had a blinking white light after an update. Headphones wouldnt not connect or do anything. FOllowed thIs video and my headphones work again! Thank you!
Im surprised thiss worked! I tried the hard reset for about 50 seconds and the right light never came but then the message to connect came up on my phone. Thank you for the help 😊
That is brilliant. This fixed my ‘hung’ headphones! I honestly thought I’d have to buy another pair. My issue was on turning the headphones on, I had zero sound and just a white power light. Completely unable to connect. Thanks!
Thank you so much! A simple fix to my problem connecting my Bose headphones to my new iphone and it was DRIVING my CRAZY! Thanks for you solution it worked like magic!!
Thank you so much for this video, I bought these a week ago and the sound is already going in and out. I ordered another set and Ill return these, but I wanted to test out the factory reset first. The directions from Bose were worthless, I am so glad It wasnt me not doing it right lol. I really liked my NC700, but the QC45 have actually a much stronger Noise Cancellation which is what I need them for. The only downfall is the sound is not as good as the 700, the Base is less and the Treble is higher. I have adjusted in the EQ settings but its not the best. I am hoping to try a 3rd party EQ app. If you know of one that would be great. Again, thank you so much for helping me reset, I will test them again to see if the problem persists before returning them. I hope I don't have the issue with the replacement set I ordered.
@@recanything Thank you so much for that info, I will look into it. After I did the reset on the first qc45 it seems to sound better, but still not as great as bose 700. I am glad to know about the sonys, again thanks so much :) Update: I just reviewed Sony online, it takes what I love from bost 700: headphone size slide not click huge for me, the touch swipe, not buttons, exactly what I need. Simu connect 2 devices, Longer battery 30 hours, even a Lost my Headphone from Google. Rec Anything. You just saved me so many headaches. Im so excited. I wish I knew this during black friday, but they are still 50.00 off right now. So thanks so very much. :)
The difference between the procedure in the Bose manual and this video: manual says to remove the headphone device from phone Bluetooth connection list and the Bose app and start with headphones off. This video suggests not removing the device from phone and app and starting with headphone on and connected. Have you tried the Bose manual procedure with only one change: start with headphones ON ?
to clear the blue tooth device list from previous devices, slide and hold the button on the right ear muff, to the right, until it says "bluetooth device list cleared"
i just got these for christmas and the light that comes on when you turn them on has stopped working. i think my cousin broke it or something. it's not really a big deal i guess, but it's driving me crazy. is there a way to fix it?
How do you connect two pairs of QC45s to a single Bluetooth device like an iPad so two people can listen while watching a movie at the same time on an airplane? I used to be able to do that with QC35s.
Hi , maybe someone can help me . I have these exact headphones that I bought a few years ago , they still in a perfect condition but they are connected to an old device that I no longer have. Every time I’m trying to connect my iPhone and pair it to my headphones it says it connected to the old device and that the devices has not found. How can I pair my iPhone to them??? Someone please help me I don’t want to throw them away
I have had the QC45 for less than 2 months, they were amazing with noise canceling up until a couple of days ago now I can still hear my surroundings. I have tried resetting them by deleting apps and reinstalling them. I don't know what else to do, I don't want to buy the 700, and they also have an issue. Did you get the 700s? Any issues?
I bought them less than two months ago and since today they don’t turn on; when you connect them to the pc or put them in charge, it makes a yellow light, but when you disconnect them, they’re dead. I don’t understand the reason.
Yeah I cannot connect them to anything because I can't turn it on and I saw a suggestion to do a factory reset, if I could had it connected to something I wouldn't be needing a factory reset =\
There is no need to have them connected to your device, but they DO need to be ON before doing this, which the website instructions are not clear about.
My Bluetooth all of a sudden stopped working, my phone would show connected, volumn control would work but no sound, not sure why the following worked but before i found this video I use the supplied audio cable and plugged it into my laptop that had a 3.5mm jack connection, after using the headphones with a wired connection all of a sudden the bluetooth connection started working🤔
My bose headphone QC45 is not working. When connect to charging its blinking yellow and white continuously. When switched off charging point though blinking for few seconds but when disconnect charging cable blinking stop. I tried to reset, so pressed power/blue tooth button and multi function button for more than 30 second but not able to reset the headphone QC45 or not blue light show.
I have had these for two years I turned them on this morning they connected and said 40 percent battery I turned them off and charged them and now they refuse to turn on
can someone help? My headphones won’t charge, i tried connecting the usb, holding the bluetooth button to the right, then plugging it in, but it still didn’t work, if anyone can help this will save me lots of stress
Tried everything..Bose instructions worthless. App shows connected, Spotify says it's playing to QC35II, Galaxy S23 says connected, but NO lit LED (S'posed to be Blue????) on earphones, and virtually no sound..no Spotify, and no Bose voice indicating. Tried your. Factory Reset, but no Red Flashing LED appeared. Past warranty...Very disappointed in Bose products. Is something broken inside the earphone???
To reset your headphones Connect the small end of the USB cable into the USB-C port on the right earcup. (do not plug into power yet). Slide the Power/Bluetooth switch to the right and hold it while connecting the other end of the USB cable into a USB wall charger.
This did not reset my headphones and the procedure was annoying to keep trying. I found another video on here and the headphones were reset in 30 seconds....
Do not buy bose. I have the same problem and contact bose. The customer service said send $320 with old headphone and replace new. Bought at $500. It is $370 on the market price It is second headphones, the same brand, break down every 2 years QC WAS BAD AND NOW NC ALSO DRAG ME CAZY
Didn't work at all. Bose is so crap they can't even do factory reset right!? So much money, and I've probably spent 20 hours to get them to work on PC/laptop and the sound isn't even good. Inexcusable. So much for paying for reliability.
@@recanything Nah. I keep doing it. Probably a 15 times now. Your white starts blinking but mine just stops, and then there's just a green light and nothing ever happens. They are connected, so that's not the issue.
Bro I literally clicked your video and they started working. You are a master. Thank you. 🙏
😂😂😂
Same thing happened to me. Wouldn't work for half an hour but the moment I open this video it works again
WTF same thing happened to me, sound wouldn't play and when I clicked on the video and raised my volume thinking it would come out of my laptop's speakers I hear the video sound coming from my headphones xD.
Wtf same things for me guys wtfffg
Same it happened just with me . Can’t believe
Hello my friend
God bless you. My headphones was broke but your trick helped my a lot now I can listen Musik again thank you
God bless you and your family.
Bless it Definitely
I am Witness,i’v see that(i write that and he lokeed at phone he thougt i am finish but im not) THATS A LIE THATS NOT GOOD AND HIS HEADPHONES ARE BROKEN,THATS A LIE‼️‼️‼️‼️‼️‼️
Bless him
Thank you! In my case the aware/quiet mode switch stopped working and the reset seems to have helped. The instructions on their Website are useless. Frankly, the whole Bose app- and user experience is surprisingly irritating and confusing. So thank you again for taking the time to make this video, much appreciated! :)
You're welcome! 👍
actual video starts at 0:40
Thanks, intro too long and accent too annoying
It's a 2min video and it works geesh!
Thank you for these instructions. I am finding that my headphones are now disconnecting at 80% power so I'm hoping this will help fix the problem. I have had these headphones for 18 months and I am disappointed that I am having this problem. I agree that the directions on the product website suck (for want of a better expression) and so am grateful I found this video. Wish me luck!
You're welcome! I hope you fixed the issue!
This video works! - I have the Bose QC45 and while I was resetting them about 15 secs in the light stopped blinking and went back to a solid white color but I kept holding the bottom and switch toward the Bluetooth and around 32 secs the light flashed 2 or 3 times red and the headset put itself back into paring mode. Thanks a lot for the help!
You're welcome!
I just had a blinking white light after an update. Headphones wouldnt not connect or do anything. FOllowed thIs video and my headphones work again! Thank you!
Glad it helped
Im surprised thiss worked! I tried the hard reset for about 50 seconds and the right light never came but then the message to connect came up on my phone. Thank you for the help 😊
You're welcome!
Thank you very much I was panicking, they work again thanks to your advice 😊!
That is brilliant. This fixed my ‘hung’ headphones! I honestly thought I’d have to buy another pair.
My issue was on turning the headphones on, I had zero sound and just a white power light. Completely unable to connect.
Thanks!
You're welcome!
This is really helpful video to do factory reset. My headphone has been having audio stuttering at times. Hope it will be fixed after factory reset.
El único que lo explicó bien!!!! Nadie decía que debían estar emparejados ANTES!!!! Genio!
Thanks!
but how can they be connected if they don’t turn on😂
Did you figure it out man?
It’s easy 😂
@@sirlancelotthegreat7453 no it wasn’t 💖💖 but thanks for your support
@@kylieengel6936 did you figure it out? No matter what I do it won’t turn on even though it shows it’s fully charged when charging?
😂
My problem solved by watching this short video!!! Thanks for sharing 😊
THIS WAS MAGIC!! THANK YOU SO MUCH 😭💖
You're welcome!
Thank you very much. I tried several times but couldn't succeed until I saw your video. It was really helpful
Glad it helped
Thank you so much! A simple fix to my problem connecting my Bose headphones to my new iphone and it was DRIVING my CRAZY! Thanks for you solution it worked like magic!!
Thank you very much; this actually worked for me!
Thanks a lot! The sound was horribly stuttering on Bluetooth, it fixed it instantly!
You're welcome!
Thanks! completely diffrent then the instructions on the site lol
I know...! They messed it up!
Thanks a lot! The instructions on Bose website is useless.
It worked Thank you So Much😀
Thank you so much for this video, I bought these a week ago and the sound is already going in and out. I ordered another set and Ill return these, but I wanted to test out the factory reset first. The directions from Bose were worthless, I am so glad It wasnt me not doing it right lol. I really liked my NC700, but the QC45 have actually a much stronger Noise Cancellation which is what I need them for. The only downfall is the sound is not as good as the 700, the Base is less and the Treble is higher. I have adjusted in the EQ settings but its not the best. I am hoping to try a 3rd party EQ app. If you know of one that would be great. Again, thank you so much for helping me reset, I will test them again to see if the problem persists before returning them. I hope I don't have the issue with the replacement set I ordered.
I also returned mine. I have tried 2 units, both of them with problems. I bought Sony XM5 and I can tell you that they are the best.
@@recanything Thank you so much for that info, I will look into it. After I did the reset on the first qc45 it seems to sound better, but still not as great as bose 700. I am glad to know about the sonys, again thanks so much :) Update: I just reviewed Sony online, it takes what I love from bost 700: headphone size slide not click huge for me, the touch swipe, not buttons, exactly what I need. Simu connect 2 devices, Longer battery 30 hours, even a Lost my Headphone from Google. Rec Anything. You just saved me so many headaches. Im so excited. I wish I knew this during black friday, but they are still 50.00 off right now. So thanks so very much. :)
Worked.... thanks, man...
You're welcome!
Thank you so much!!!! 🎉🎉🎉
The difference between the procedure in the Bose manual and this video: manual says to remove the headphone device from phone Bluetooth connection list and the Bose app and start with headphones off. This video suggests not removing the device from phone and app and starting with headphone on and connected.
Have you tried the Bose manual procedure with only one change: start with headphones ON ?
I've tried everything...and this was the only way it worked for me 🙂. Maybe they changed the software now...
It worked, thanks man!!!!
👍
I swear to god there's a video of an Indian dude solving every single problem on the planet somewhere on RUclips.
He’s not an Indian u damn ass
to clear the blue tooth device list from previous devices, slide and hold the button on the right ear muff, to the right, until it says "bluetooth device list cleared"
i just got these for christmas and the light that comes on when you turn them on has stopped working. i think my cousin broke it or something. it's not really a big deal i guess, but it's driving me crazy. is there a way to fix it?
Try to reset them
It actually helped !!
It worked. thank you
How do you connect two pairs of QC45s to a single Bluetooth device like an iPad so two people can listen while watching a movie at the same time on an airplane? I used to be able to do that with QC35s.
How can they be connected if they won't charge? Non of this worked at all.
Help needed. My headphones dont turn blue light after the red reset light. Bose broke my headphones using their update
this was mega helpful thankyou
You're welcome!
What do i do if i don't have the phone that is paired with the headphones? No method works for me... Any tips? Thanks in advance (:
Thank you friend great video
You're welcome!
He is the man
Hi , maybe someone can help me . I have these exact headphones that I bought a few years ago , they still in a perfect condition but they are connected to an old device that I no longer have. Every time I’m trying to connect my iPhone and pair it to my headphones it says it connected to the old device and that the devices has not found. How can I pair my iPhone to them??? Someone please help me I don’t want to throw them away
I have had the QC45 for less than 2 months, they were amazing with noise canceling up until a couple of days ago now I can still hear my surroundings. I have tried resetting them by deleting apps and reinstalling them. I don't know what else to do, I don't want to buy the 700, and they also have an issue. Did you get the 700s? Any issues?
Its a feature that you can switch on and off in the bose connect app ...
Bought these a day ago, and now they’re not turning on
Same here. But reset helped me
@@pavanchappidi4179 how did you reset bro
@@pavanchappidi4179 I have these also my noise canceling sometimes doesn’t work
I bought them less than two months ago and since today they don’t turn on; when you connect them to the pc or put them in charge, it makes a yellow light, but when you disconnect them, they’re dead. I don’t understand the reason.
@@Lautaro97 exactly my problem brother, but i returned them, and bought them from an offline store, at the same price, with one year warranty
Yeah I cannot connect them to anything because I can't turn it on and I saw a suggestion to do a factory reset, if I could had it connected to something I wouldn't be needing a factory reset =\
wow thank you so much!
You're welcome
Thank you!!
Does it work for QC 35 II as well?
let me know if you figured it out
Thx 4 sharing!
There is no need to have them connected to your device, but they DO need to be ON before doing this, which the website instructions are not clear about.
THANK YOU~~~
Sweet thx!
My Bluetooth all of a sudden stopped working, my phone would show connected, volumn control would work but no sound, not sure why the following worked but before i found this video I use the supplied audio cable and plugged it into my laptop that had a 3.5mm jack connection, after using the headphones with a wired connection all of a sudden the bluetooth connection started working🤔
Thanks!!
My bose headphone QC45 is not working. When connect to charging its blinking yellow and white continuously. When switched off charging point though blinking for few seconds but when disconnect charging cable blinking stop. I tried to reset, so pressed power/blue tooth button and multi function button for more than 30 second but not able to reset the headphone QC45 or not blue light show.
thank youuuuuu
I have had these for two years I turned them on this morning they connected and said 40 percent battery I turned them off and charged them and now they refuse to turn on
The sound leak is too loud can you help me how to fix it?
thank you so much
thank you so much!
can someone help? My headphones won’t charge, i tried connecting the usb, holding the bluetooth button to the right, then plugging it in, but it still didn’t work, if anyone can help this will save me lots of stress
Worst headphones ever, got them for Christmas used them once now the bluetooth is not working
what if this doesn't work?
Headset will not connect to any previous device. It didn't work out for me.
Just on problem it connects to a device not matter what i do
Tried everything..Bose instructions worthless. App shows connected, Spotify says it's playing to QC35II, Galaxy S23 says connected, but NO lit LED (S'posed to be Blue????) on earphones, and virtually no sound..no Spotify, and no Bose voice indicating. Tried your. Factory Reset, but no Red Flashing LED appeared. Past warranty...Very disappointed in Bose products. Is something broken inside the earphone???
To reset your headphones
Connect the small end of the USB cable into the USB-C port on the right earcup. (do not plug into power yet). Slide the Power/Bluetooth switch to the right and hold it while connecting the other end of the USB cable into a USB wall charger.
The light flashes on and off when I do that. Perhaps I've got a faulty pair
This did not reset my headphones and the procedure was annoying to keep trying. I found another video on here and the headphones were reset in 30 seconds....
Thanks for not putting the link up to the other video.
I don't have that button
my old ones where great. the ones i bought late 2022 are garbage. done with bose. the constant glitching is incredibly annoying
👍
👍
these things are awful for pairing and resetting
Mine have a green light when connected...Hmmm
Did this and it literally broke them completely 😭 now they won’t even open
Do not buy bose. I have the same problem and contact bose.
The customer service said send $320 with old headphone and replace new.
Bought at $500. It is $370 on the market price
It is second headphones, the same brand, break down every 2 years
QC WAS BAD AND NOW NC ALSO DRAG ME CAZY
Yes, I was very disappointed too! 👍
Try the Beats next time, my daughter has had them for 3yrs with no issues
My Bose 45 won't play if connected to laptop AND iPhone. Has to be connected to only 1 device. Anyone else having that problem?
me
Thanks very helpful. Bose's directions suck
👍
COMMENT RESETER CASQUE BOSE QC39
My pair won't turn on. Somebody please help 😭
I have an issue with the earphones, when I'm listening to music it sound like it have interference. Someone knows how to fix this problem?
I cannot connect
en. Francais. svp
It is not working
Is anyone here having issues speaking on the phone via Bluetooth???
cela n'a pas fonctionne
get to the damn point
Didn't work at all. Bose is so crap they can't even do factory reset right!?
So much money, and I've probably spent 20 hours to get them to work on PC/laptop and the sound isn't even good. Inexcusable. So much for paying for reliability.
Try it again, it works! You need to have the right timings, but it works!
@@recanything Nah. I keep doing it. Probably a 15 times now. Your white starts blinking but mine just stops, and then there's just a green light and nothing ever happens.
They are connected, so that's not the issue.
@@blurgle9185Good luck 👍 😊
doesn't work. clickbait.
나쁜 보스 소니가 사용해보니 더낫다 ㅡ대실망 보스 사이프러스그린
Don't won't