No Image / Black Screen on Xbox One | Reset the Video Resolution
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- Опубликовано: 3 окт 2024
- If your Xbox One all of a sudden does not show any picture/just a black screen it might be due to something gone wrong with the output resolution. Resulting in that your screen or TV cannot display the image from the Xbox and instead showing a message saying "check cable connection", "no input" etc.
By resetting the output video resolution of your Xbox One you lower the resolution to 640x480 pixels. Something most TV:s and screens can handle without any issue. From there it is then possible to try different resolutions from the Settings like normal.
This works on all of the Xbox One Consoles, that is:
Xbox One (The original)
Xbox One S
Xbox One S All-Digital Edition
Xbox One X
Please share any questions in the comments below. Thank you for watching!
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Игры
man after 5 hours of trying to fix it for my friend it finally worked, surprised it worked in 2024 but thank you man so much
That´s fantastic to hear! Thank you so much for the comment :-) // Chris
Thank you for including the digital one S trouble shoot menu buttons. I couldn't find that info anywhere due to the lack of a disc tray.
Thx for the comment! I tried to get it to cover all the Xbox One-versions :-) Great the video was of use! Thx again // Chris
How can i do it with the Xbox s without disc?
Yeah bro
@@rexas2000 he literally explained it
I am Genuinely shocked that this worked, Thank you for being so straightforward and clear!
How long is it meant to be on the power up screen for
Thank you so much for the comment! Yeah, it´s a life saver when this happens :-D Happy to be able to help! Thx again! // Chris
Hi! Not longer than with a normal boot-up. If it won´t get off the boot screen something else might be off. I´d say try the procedure again and if nothing seems to work it might be worth testing a factory reset (instructions here: support.xbox.com/en-US/help/hardware-network/console/reset-console-to-factory-defaults ). Please bear in mind though that doing a factory reset deletes everything currently stored on the console. But as a last resort it might be worth a go. // Chris
I love you man ive been trying to put my xbox on 120hz and my xbox didnt connect to the tv. But now i can finally play elden ring
Fantastic to hear it worked! Have fun playing, great game :-) Thank you for commenting! // Chris
DUDEEEEE watching this video in 2023 and it still works! Thank you man you really are a life savior! You don’t know how much videos and stress I had to go through to make it go back to normal! Thank you so much man keep up the good and hard work!
Thank you so much for the kind words! Great to hear the procedure still works as intended :-) Thx again! // Chris
Still works 2024. thank you!!!!
Thank you so much I was trying to change the frames to 120 HZ and then it just went to black thank you!
Glad the video helped! Thank you for the comment! :-) // Chris
I almost cried for a second just happened to me 2...
Same happened to me
I can't believe how after 1 year this still works I can't thank you enough I had so much stress I thought I had broken it but I stumbled across your video and it just relieved me so hard thanks a lot.
Hi! Thank you so much for the comment! Happy to be able to help :-) I also had those exact thoughts the first time this happened to me :-D Thx again! // Chris
I tried to this but my finger kept slipping off the eject button
So apparently not all of it will work that easy cause you need to go and find "Video fidelity & scan" then select Display's overrides then press "HDMI" then when your all set go back to the resolution and the other resolution will successfully appears.♡
Superb info! Thank you for sharing! In my case the way I showed in the video was enough to reset and restore everything. But I´m positive that depending on settings/what actually went wrong/etc. the way to get it back to normal will differ. I´m gonna try and add all the alternative and add-on-solutions to the video description as soon as I can. Hopefully it can help other people with the same issues as well. Thx again for sharing and great it got solved :-) // Chris
THANK YOU BROOO U HELPED ME
I love u so much kiss meeee😘😘😘😘😘
You literally saved my issue
Thanks bro
Thanks mush
Thank you so much i thought i lost everything but thanks to you everything came back keep up the hard work!
A ton of thx for the comment! Happy being able to help :-) Thx again! // Chris
Thank you for taking the time to help ppl like me with this problem man, i been trying to play in my room for a while instead of the living room, god bless
Thank you to for the comment! Fantastic to hear the video helped :-) Thx again! // Chris
Thank you it helped a lot I was getting nervous I thought I wouldn't be able to solve your video it really helped a lot
Shi bruh ft me nd help cuz I’m stuck😂
Happy it helped! Thx for the comment :-) // Chris
I don’t normally leave comments, but this worked perfectly. My xbox would turn on, but it wouldn’t show a picture. I haven’t touched it in months but I saw this video and tried it out and it worked. Great video thank you so much.
That´s fantastic to hear! Thank you so much for the comment :-) Happy to be able to help! Thx again! // Chris
Thank so much! I havent been able to use my xbox in months. I watched so many videos and got closer to a heart attack the more i watched casue none of them worked. This was because my xbox was stuck at 640x480 and whenever i changed to a higher resolution, it just came back to 480p. Luckily, i have another TV that dosent have any problems with the xbox. My friend came over and tried fix the problem with my xbox resolution problem and whenever he changed the resolution, the screen turned black and we tried everything ourselfs to get it back, but it didnt work. Thanks❤
Hi! Thank you so much for the comment and for sharing the story! Happy to hear it got solved! Thank you again :-) // Chris
Sou do Brasil e não tem um tutorial no Brasil que me ajudou, obrigado meu amigo gringo❤
Fantastic to hear the video helped! Thank you so much for commenting :-) // Chris
Thank you this really helped me with my new monitor and xbxox series x
That´s great! Thank you! Happy to be able to help :-) // Chris
Omg I was going crazy! I thought the hdmi plug on my Xbox was broken. Thank you !
Awesome to hear the video helped! Thank you so much for the comment :-) // Chris
Thx so much, spent a ridiculous amount of time trying solve it myself. Great video
Thank you so much for the comment! Great to hear the video helped! // Chris
@@GetThereFaster bro my Xbox one base model just turns off after i hold the power and eject button
@@Shaheer-PK That´s odd! Have you tried unplugging it completely for a little while and then plugging it back in and trying the reset process after that? // Chris
Still didn’t work for me
@@xefecktgaming2024 Does it give of the second chime? Or does nothing happen when you press the buttons (other than that the console boots?) // Chris
Thank you so much. I haven’t been able to play on my Xbox for a month because of this. Big thanks bro 😊😊
That´s awesome to hear! Thank you so much for the comment! Happy to be able to help :-) Thx again! // Chris
Thank you so much I was just trying to play xbox and then this happened 🙏🙏
Thank you for the comment! Super that the video helped ^_^ // Chris
Thanks so much, great Video and it helped a lot. My friend has an Xbox and he tried everything but then we found this Video and now it´s working again!
Hi! That´s awesome to hear! Thank you so much for the comment :-) Happy to be able to help! // Chris
This did work well however i had to change my HDMI input
FROM 3 TO 1 ON THE TV. Hope this help others as well
Great tip! Thank you for sharing and super that the video was of use. // Chris
Because of this comment i got mine fixed thank you so much
I have been trying to fix this for 30 minutes the the video helped so much
That´s fantastic to hear! Happy to be able to help :-) Thank you so much for the comment! // Chris
THANK YOU SO MUCH I LITERALLY CRIED THANKS!!!❤😂
Thank you so much for the comment :-) Happy to be able to help! // Chris
It worked but now I have to look on how to fix the tiny screen glitch 😂 thank you man
That sounds annoying! However great to hear the video helped at least :-) // Chris
I tried this, but for whatever reason, it never starts up in low res mode. I never heard the first or second startup noises. Only the noise that plays when you press eject but there is no disk inside
Now that´s very odd. Are you sure you´re pressing the correct buttons for the model you´re using? The second chime should appear after a little while. Are controllers connecting like normal (i.e. is the console booting like normal, even with the screen being black, so that you can still connect the controllers)? // Chris
@@GetThereFaster mine is doing the exact same thing everything is normal but it always just show no signal
@@iceefnlmao Super weird! You sure you pressed the correct buttons for your specific Xbox-model? What about the controllers, do they light up and connect normally once the Xbox is booted up (even though you have no picture) // Chris
I have the regular xbox one model and I tried it on my monitor and my TV… I hit the power button and eject at the same time (hear both noises), but nothing happens beside the xbox turning off and not cutting back on no matter how long I hold the two. I have a wired controller and tried it connected and disconnected… when the controller is connected on the black screen I can hold the xbox button on the controller and the menu for Turn Off Console, Turn Off Controller, and Resart Console all appear.
Any suggestions?
@@Itazawambanayah Hm, you do seem to have gone through most of the normal troubleshooting options. The only other thing I would recommend trying is to do a factory reset with the help of a USB-stick. Note that this will delete all data not saved in the cloud. A guide for this can be found here: support.xbox.com/en-gb/help/hardware-network/console/reset-console-to-factory-defaults // Chris
This is the best ever video to exist I love you boo xx
Haha, thank you so much! :-) Fantastic to hear the video helped! // Chris
Thank you I am super greatful for your knowledge I just got a ton of new games and my screen was saying no signal
So awesome being able to help! Thx for the comment! // Chris
Thank you so so so so so much dude i really needed this help! Much love brotha❤
Thank you too for the comment! Awesome to hear the video worked :-) Thank you again! // Chris
Thank you so much you saved me from a heart attack 😊
Thank you! Definitely don´t want you having a heart attack! :-D Happy to be able to help. Thx again! :-) // Chris
Thank you so much. You are the only person to help me out with this problem. I tried every other RUclips video and it didn’t work. Thank you so much they keep up the great videos.
Thank you so much for that comment, means a lot! :-) Happy to be able to help! Thx again! :-) // Chris
@@GetThereFaster you welcome
Wow this was so helpful i couldnt change it back and i dont have a tv that supports high resolution this video saved me thank you sooooooo much you deserve a sub
Thank you so much! That means a ton :-) // Chris
Dude thank u soo much man i was literally overwhelmed by this issue thank man u earned a sub
Thank you so much! Could not ask for a better outcome of a video :-) Happy to be able to help! // Chris
@@GetThereFaster it didn’t work for me. What else could I try?
@@derrickditiway9336 Hi, sorry to hear it´s not working. If you already tried different monitors/TV:s and done the procedure a few times then I guess the next thing to try would be a factory reset, to see if the issue could be software related somehow. Please note though that if successful, everything currently stored on the console (that is not backed up to the cloud) will get deleted in the process. But as a last thing to try before taking the console in for repairs etc. it might be worth a go. Instructions can be found here (the USB-variant): support.xbox.com/en-US/help/hardware-network/console/reset-console-to-factory-defaults Hope you´re able to sort it somehow. // Chris
I can add, if there was a problem with displaying the image on a large TV, I also recommend lowering the screen resolution. Great video!
Hi! Not a bad tip at all :-) Thx for sharing and thank you for the comment! // Chris
Dude tysm i put it on 1440p resolution and it stopped working your a life saver
Awesome to hear the video helped! Thank you so much for the comment :-) // Chris
Thanks my Xbox has been broken for months and now it fixed
That´s so awesome to hear! Happy the video helped. Thx for the comment! // Chris
Thank you so much man! I put mines in a higher resolution my tv flickers when i found this video it worked!
That sounds just about the same as I did the first time this happened to me. Totally freaked out :-D Thx for the comment! // Chris
Guys just hold the eject + power button till it shuts off completely (hold for at least 10sec while it’s off) and just power it back on to skip half these steps and you’re all good
Edit: Although still very helpful video I come back to this when I forget 😅
That I have not tried! Thx for sharing :-) Yeah I know the video turned out a bit "rambling on" >_< Thx regardless and nice to hear you´re coming back to it sometimes anyways :-) // Chris
What do I do if my Xbox only beeps one time and not the second?
@@lheyganlewis9008 Usually this indicates that the timing (when the buttons are pressed didn´t get completely right). So I´d recommend trying a few times. If it still won´t work and you let the console boot normally, does wireless controllers connect like they should or does it actually not seem to start up properly (apart from the black screen)? // Chris
Broo no wayy after 2 hours I finally fixed it thanks so much❤❤❤
That is awesome to hear! Happy that the video helped :-) Thank you so much for commenting! // Chris
Thank you so much... Straight to the point plus I have been trying to fix my video/picture settings for quite some time now... I literally haven't been streaming (or playing much) on twitch because I can't hardly see anyone and I play PUBG still on the Xbox one x with a ViewSonic 32" curved monitor... My friend helped me with all the settings for Xbox and my monitor but I started messing with them and can't get them back to how they were... Maybe you could help me out???
lol
Hi! Thank you :-) I can try. What exactly isn´t as it should be? Depending on the exact model of monitor the preferred resolution etc will be different. If you haven tried already, try setting the resolution to 2560 x 1440 (1440p) to see if that does it :-) // Chris
i tried this and it doesn’t make a sound the second time. I’ve also switched HDMIs as well
Hm, sometimes it can be a little tricky getting the timing correct. But guessing you´ve already tried it a few times. Does wireless controllers connect like they should? Also, have you tested another monitor or screen? // Chris
You saved me from killing myself
Well I can´t possibly ask for a better outcome of a video than that :-D Happy to be able to help ^_^ // Chris
I never coment on videos but this helped me a ton. Thank you very much!
Thank you so much for the comment! Happy the video helped :-) Thx again! // Chris
Didn't seem to work for me. I tried these steps a few times, and all seems to follow the same sequence as you describe, however I never get past the black screen.
Hm, then at least it sounds the like video resolution does at least resets correctly. Have you tried any other screens and possible even cables? Some screens don´t like the 640x480 resolution either and might display a black screen there too simply because they don´t support the resolution. There is also the possibility of something also being broken regarding to the video output. Did anything specific cause the "blackout"? // Chris
Im also having the same issue
@@brinbackthelaugh Did anything specific happened when the Xbox "blacked-out"? Does controllers connect to the Xbox once powered on? // Chris
@@brinbackthelaugh try to unplug you'r tv from wall for 1min or more then try it again I had the same issues I did everything he said it didn't work but when I unplug the tv for 1min it fixed itself try it I was loosing hope.
@@nicecomment4640 Missed this comment! Thx for sharing. Hopefully it can help someone! // Chris
Worked first time! Big up my man!
Fantastic to hear! A ton of thx for the comment :-) // Chris
THANK U SO MUCH! I TOUGHT I HAD TO BUY A NEW ONE THANK U SO MUCH I WAS ALMOST CRYING
Fantastic to hear the video helped! Thank you so much for the comment :-) // Chris
Hey this one worked ! At least im in settings. So im able to contineu
Thank man !
Fantastic to hear! Thank you so much for the comment :-) Fingers crossed everything comes back alive :-) // Chris
Thanks bro I Love you ❤ New subscriber
Too sweet! Thank you so much :-) Very happy to be able to help! // Chris
THANK YOU! my one x was blank screen w/ no start animation at all and this got it started
So awesome to hear the video helped! Thank you for the comment, means a ton! // Chris
Same
@@julienjacques9935 Great to hear! Thx for the comment! // Chris
You are the best man and you definitely saved my week.
I moved to my new place 2 days ago and my xbox showed me alltile blackscreen. I was in panic because my monitor said "out of frequency" after watching your video my xbox works again with an picture.. Thanks man without my xbox I would be bored af the next weeks cause I had an surgery. Thanks so much 🙏 💓
That’s great it got solved! Thank you for the kind words :-) Hope recovery is going well :-) // Chris
Thank you for your video I switch to TV that didn’t support the revolution thank you so much🙏
Great that the video helped! Thank you so much for the feedback, it means a ton! // Chris
Bro thank you😭 mines was still set to 1080p and 144hz I’m at my aunts and it wouldn’t work at first I was scared shitless😭
Fantastic to hear the video helped! Thank you so much for the comment :-) // Chris
thank you so much my tv for almost a month now has been saying this and i haven’t been able to change it cuz it wouldn’t let me even go back into settings to change it ty so much🙏
Thank you so much for the comment! Really happy the video helped :-D Thx again! // Chris
You’re video is a lifesaver, THANK YOU!!!
Thx a ton! Happy to be able to help :-) // Chris
Thanks you so much u saved my new Xbox I was fussing around with thanks
That´s awesome to hear! Thank you so much for the comment :-) // Chris
Thanks so much bro you a legend fr i couldnt display my xbox on my monitor thought it was broke
A ton of thx! Yeah, I thought the exact same thing the first time this happened to my console :-D Happy to be able to help :-) Thx again! // Chris
It took some tries but I got it. I didn't this problem could happen but hey it's been solved. Other videos made bold suggestions I really didn't want to have to do.
Great to hear the video helped! And yeah, it can be a little fiddly getting the timing exactly right with the button presses. After a few tries it usually works out though. Thx for the comment! // Chris
Omg thank you so much I just changed a setting by accident and I got so scared but you saved me thank you so much
Thank you too! Happy to be able to help :-) Thx again! // Chris
thanks for this helpful video rlly helped me❤❤
Fantastic to hear! Thank you so much for the comment. Happy to be able to help :-) // Chris
You help me so much I was trying to do it for 39 mins befor I watch this video
That´s awesome to hear! Thank you so much and glad the video helped :-) // Chris
Thank you so much, for a second I thought I had to factory reset my xbox
Happy to be able to help, thank you for the comment! Any prevention of a factory reset needs to be considered a victory! :-) // Chris
Thx man just saved my Xbox honestly ❤❤
Thank you! Happy to be able to help :-) Thx again! // Chris
Thanck you soooo much for your helpfull video🙏❤️. I thought I lost my console before watching this video😅.
That´s awesome to hear! Thx a ton for the kind words :-) Happy to be able to help! // Chris
hey i know this video is old and that you might not answer but i js wanan thank you so much my cosuin had put my xbox as 4k and it js didn’t work and i finally found a video that worked thank you so much man❤❤❤
Hi! Awesome to hear the video helped! Thank you so much for the comment and the kind words :-) // Chris
been trying to do this for months ily thank uou
Awesome it worked! Thank you for sharing :-) // Chris
You’re a live saver !thank you
Thank you so much for the comment! :-) Happy to be able to help! // Chris
I keep both pressed but after 2 secs it just turns on as if Im not holding the eject button
Hi! Hm, that sounds odd. Is the eject button working properly otherwise? It can sometimes take a little bit of timing getting the pushing correctly, so might be worth giving it a few tries if you haven´t already. // Chris
Couldnt find a tv in my house that has a low resolution so ill have to get one soon anyway thanks you helped a lot
Ah, sorry to hear that :-/ Don´t forget you can also use computer displays as long as you´ve got an HDMI-connection on it :-) Thank you lots for the comment! // Chris
@@GetThereFaster i have a new moniter and i tried it on there but it didnt seem to work. Can i lower the resolution?
@@morgangee9736 The monitor should automatically adjust it´s resolution to the one being received, as long as it can support it. Did it seem like the reset procedure worked and the console did the two beeps like in the video etc.? Otherwise it might be worth just trying it one more time to see if it has any effect that time. // Chris
After a year it finally still works
Brilliant! Thx for sharing :-) // Chris
Your the man of the situation !
A ton of thx! Happy to be able to help :-) // Chris
Thank you so much I thought the Xbox was stuck like that
I was somewhat terrified myself the first time this happened :-D Glad the video helped! Thx for the comment :-) // Chris
Thank you! Haven’t been able to go on my Xbox in weeks! Thank you!!
Thank you too for the comment! Happy to be able to help ^_^ Thx again! // Chris
I didn’t think it worked either , but on the final step.! Hold the two bottons UNTIL the screen pops up.! Don’t let go when it bings, it won’t work! If you keep holding it, it’ll pop up on screen and look like it’s a 2003 Television lol.! I travel for work, stay in hundreds of hotels so doing this is daily for me.! I have an Xbox All Digital , controller sync button and power button. I can confirm this does work.! 5-15-24
Thank you so much for the input! Will try and do a little recap of all the tips in the comments and will definitely include this one! I however have had it work every time when releasing the buttons straight after the second beep. But guessing it perhaps can differ from version to version depending on production dates, console type etc. Regardless, a ton of thx for sharing your solution! // Chris
Thank you and You earned a sub
Thank you so much! Fantastic to hear the video helped :-) Thx again! // Chris
Thank you so much brother you save my as$ I think I gonna die because it’s my new Xbox series x and I do this and I see your video and you really help me❤
A ton of thx! Awesome to hear the video helped :-) Also have a video specific to the Xbox Series X and S (can be found here: ruclips.net/video/cxA9dshbu5A/видео.html ). However the procedure is basically the same :-) // Chris
Thank goodness people like you know this
Thank you so much for the comment! Happy the video helped :-) // Chris
This was a year ago but thx ❤ it help me
Thank you so much for the comment! Happy to hear the video is still helping ^_^Thx again! // Chris
Still no signal. Gives me second beep but nothing. I have checked other rooms, change cables and all that, still nothing.
That´s odd. Usually the issue is solved when either resetting the settings or/and moving to another monitor. Does the console seem to boot up like normal if you just let it be? And are you able to connect wireless controllers like normal after it´s booted up? // Chris
Any help.. My xbox one s is always on 480p. I've tried everything and reset . I've tried different cables and a different tv. And still on 480p.
Have you checked the option "Video Fidelity & Overscan" in the Advanced section of the "TV & Display Options" and made sure it´s set to HDMI? // Chris
my boy thank u so much u made my day u just got a new subscriber
Thank you so much! Means a ton! Super happy to be able to help :-) // Chris
I HAVEN'T PLAYED IN 4 MONTHS😭😭😭😭😭THANK YOU SOOO MUCH
That is so great to hear! Thank a ton for the comment! // Chris
This vidéo tutoriel need a grammy ! Thk you so much
A million thx! Can´t ask for a better outcome than that :-D Happy to be able to help! Thx again! // Chris
Thank you so much! It really helped! 🙏
Awesome to hear the video helped :-) Thank you so much for the comment! // Chris
I thought I broke my Xbox, but you saved my life
Too sweet ^_^ Thank you! Happy to help :-) // Chris
OMFG THIS FINALLY WORKED !!!!! I BEEN TRYING FOR AGES TO RESET THE VIDEO MODE
That´s awesome to hear! Thank you so much for the comment :-) Happy to be able to help out! // Chris
@GetThereFaster I gave up for like two days, I knew what I had to do but I didn't know the process. Thanks a bunch😊
@@cowgoesmoo3850 Hehe, sometimes all you need is a break from something to make it work 😀Thank you too! // Chris
@@GetThereFaster that's true, especially because it was my own mistake lol
@@cowgoesmoo3850 Ah, we all make mistakes. That´s how we learn :-D Have a good day (or night!) :-)
Help alot it works thanks bro
Thank you so much! Happy to be able to help :-) Thx again! // Chris
Thank you bro it's helped me so much I must subscribe😂😂😂🎉
Thank you so much! Super happy to hear the video helped :-) Thx again! // Chris
BRU THANK YOUU EARNED A SUB❤
Thank you so much! Awesome to hear the video helped :-) Could not ask for a better thank! // Chris
It worked on my Series S! Thanks a lot!
That´s awesome to hear! Happy to be able to help :-) Thank you! // Chris
Bro it worked bro you the best dude
That is fantastic to hear! Thank you so much for the comment :-) // Chris
Thank you so much it's a day im looking for this
Thank you too for the comment! Happy to be able to help :-) // Chris
thankyou so much i almost had a panic attack cause i thought my xbox was screwed
Awesome to hear the video helped! Thank you so much for the comment :-) // Chris
Bro u save my life ty u much ur mom is good person
Awesome to hear the video helped! Thank you so much and I´ll be sure to pass that along to her ^_^ // Chris
Bruh this saved my life, I almost went to Walmart to buy another xbox
Thank you for the comment ^_^ Great the video helped! // Chris
I LOVE I LITERALLY LOVE MATE THANK U SO MICH MAN ❤❤❤❤
A million thanks! Happy to be able to help :-) Thx again! // Chris
Thanks ❤ its work 100% very very very useful video ❤
Thank you so much! Happy to be able to help :-) Thx again! // Chris
Thank you so much I spent a hour and a half to fix it until I had to do this and before I connected to the tv that only supports 1080p I was using my Xbox on a 4k uhd TV and I used my 2011 one so I can play my Xbox before I move the large tv to my room
That´s awesome to hear! Thx for sharing :-) Happy to be able to help. Have a good day/night! // Chris
Thank you, bro, appreciate that.❤❤❤❤
Awesome to hear the video helped! Thank you so much for the comment! :-) // Chris
@@GetThereFaster Thank you, you helped me so much, you are amazing
@@gawadeenliarq4146 Thank you again! :-D Have a great day or night and life :-) // Chris
What if the first time u hold the two buttons and hear the eject sound
Sounds like a timing issue with one button being pressed a little to much before the other. Otherwise I don’t really know I’m afraid. Haven’t heard that before at all :-/ Did you got it working eventually? // Chris
Thank you so much, saved me
Fantastic to hear! Thank you so much for the comment :-) // Chris
Thank you it works 🙂
Awesome to hear! Thank you so much for the comment :-) // Chris