Värdeskapande samtal | Supercharging the service innovation process with data-driven analytics

Supercharging the service innovation process with data-driven analytics
A conversation about data-driven innovation and the importance of a user perspective when developing innovative services.
Participants: Julio Angulo, senior user experience researcher, RUclips, and Charlotte Bäccman, researcher and lecturer in Psychology at the Service Research Center (CTF) at Karlstad University. Moderator Annika Lindqvist.
The seminariet series 'Värdeskapande samtal' is a collaboration with The Hamrin Foundation. Episode 4 was recorded on November 3, 2023. For more information: www.kau.se/ctf...
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