Epic: How a company you never heard of handles your medical records

[@davidlozar9471]

As a physician with over two decades of experience I’ve lived through our professional transition to EMR and Epic and while I agree that this is the inevitable wave of the future, we are not given more time to see a patient to use this tool. I believe one of the interviewees suggested that primary care’s frustration with EMR was like someone complaining about their homework. The problem being that much of what we must do is busy-work homework, data entry, and make annoying pop-ups go away. The real problem is that makes for great pie-charts for administrates and poor doctor-patient relationships and interaction. This shift in the medical priority upset me enough that I wrote a textbook called Technology and the Doctor-Patient Relationship by McFarland Textbooks. We want to spend time taking care of our patients not filling pre-set templates.
D.C. Lozar.

[@TonySmithJr]

Generally the BPA's are designed and built by other physicians that work with Epic teams. I always encourage providers I work directly with to attending meetings where we discuss Epic functionality and build. That way your voice can be heard and maybe better understand what your annoying pop ups might be more related to

[@TonySmithJr]

@@satchell78 It's more related to regulations put in place. Providers are required to document certain items in a patients record for the patients safety. Yes, sometimes it is redundant and tedious. This can cause our healthcare providers to spend a significant amount of time documenting. But even if that extensive documentation can save one patient's life... I think we can take the extra time to put the boring work in.

[@nat.serrano]

Let’s our own EHR ourselves. Want to partner? I code and you design it

[@john-zf1yb]

@@TonySmithJr Ya sure just pay the doctor for their time and they will do it. Just like a consultant.

[@TonySmithJr]

@@john-zf1yb Not really sure what you are referring to? Pay them to see patients and then pay them to document? Literally that is part of the job when you become a physician, you document the care and treatment for your patients.
How do you think the providers do get paid?
It's not some flat rate, it's based on specific laws and regulations depending on the state and the specialty that the provider practices.
And, the employee's or physician group that does the billing, performs that off of the documentation the provider does within the system. It actually makes it easier for the providers to get paid more accurately for their work than most EHR's that are out there.

[@chrisk8187]

I recently retired to Madison, Wisconsin and have found out that Epic is one of the major employers in Madison.
I played in the Verona Area Community Band and would estimate 50-60% of the 90 members work for Epic.
And they're pretty good players!

[@juliejaeger2356]

How about a j.o.b. for a 60 yo not quite ready to retire?

[@laavanya9584]

Love the humility and simplicity of Faulkner. None of the arrogance and stuffiness of SIlicone Valley!!

[@toldt]

You think she's humble? Check out this story, it's titled 'Her Way' madison.com/ct/news/local/her-way-epic-systems-ceo-judy-faulkner-talks-about-trusting/article_7fafd560-d5fd-5a7f-8ef8-59d6bd4cf452.html

[@Unmannedair]

@@toldt it's really easy to confuse the intj personality for someone who is really arrogant... And indeed they are vulnerable on occasion to hubris. However, what is commonly mistaken for hubris is an extremely decisive analytical mind that is indifferent to the tactful in favor of the expedient. Definitely not pleasant on occasion. The key to dealing with this is demonstrating the logical sequence. An appeal to emotion will only end in tears.

[@toldt]

Perhaps as easy as mistaking shyness for humbleness.

[@fallout560]

she made the headquarters look like that and its considered simplicity?

[@leighannebrown-pedersen7536]

As a hospital worker, I love epic. Just last week, I had a patient on vacation and I’m talking to an oncologist 4 states away about her, in a completely different hospital system.

[@moviediva]

We use epic, great system

[@toldt]

You can do that with technology that's nearly 100 years old. It's called a telephone.

[@Galactis1]

It's very good.

[@Galactis1]

Saves so much time I remember 10 years back to get records, scripts, orders, so on

[@john-zf1yb]

Is it worth double the time though?

[@tangobango9653]

EPIC is right in my backyard in Verona, Wisconsin. It’s a terrific company run by a wonderful woman who really cares about a lot more then money & Fame. Judy cares about our environment, family & her employees. 🥴

[@josephkelley8641]

Yer saying that EPIC is Epic - hear you.
.

[@TXMEDRGR]

Is that you Judy?

[@brokenjellybean]

Too bad she doesn't actually care about making a good product or positively impacting healthcare...

[@tangobango9653]

sofia maria Every complex healthcare system has its problems, at least Judy is still working at age 79 to improve healthcare record keeping. What have you done?

[@realJohnJohn]

I disagree only because the charge an uber amount of money for their software

[@jason70360]

As a Radiology technologist, CT technologist and Nuclear Medicine technologist I have enjoyed using EPIC from day 1. It is by FAR the best system available.

[@Galactis1]

I've heard of it, because, I've used it before. And MANY hospitals now have integrated systems with epic and each other.

[@MetFansince]

Yep...too much time on the computer. The "blaming a word processor for a homework assingment" was a poor analogy. But she had a point. My doctors at Mt. Sinai type nothing while I'm in the room with them. My father's GP in upstate NY hardly ever took his eyes off the screen. It is up to doctors to keep technology from killing their compassion.

[@marthaoreilly6755]

Yes please by all means. Make doctors responsible for EVERYTHING.

[@brokenjellybean]

As a doctor I can tell you that compassion has already been slain. The real problem you have to worry about it the progression of socialized medicine and the fact that it's going to drive doctors out of medicine by the thousands; this will also remove any incentive for bright young people to go into medicine. Pretty soon it's going to be hard for you even find a doctor.

[@christophermcguinness468]

@@brokenjellybean seriously? That seems a bit of a extreme prediction. Plenty of other countries provide health care to all their citizens and their doctors are happy. Here is a survey of doctors in England: www.medscape.com/slideshow/2019-uk-doctors-salary-report-6011623#9

[@juliejaeger2356]

@@christophermcguinness468 Yeah...hope they have better procedures vs 10 years ago for removing plaque from a femoral artery. My former British mother-in-law almost bled to death on the operating table during said procedure. The NHS surgeon perforated the arterial wall.

[@eratriano9107]

yeah, I swear my oncologist talks more to the computer recording than to me :-(

[@theblondeone8426]

Epic is sooo amazing we nurses love it and I will not work for a hospital that doesnt use it! She has not even gotten credit but she is like steve jobs. Epic is the only software in healthcare that actually keeps up with the standards in technology.

[@curtiscurry5775]

My organization utilizes Epic as its EMR. It's such a great product. They truly are leading the pack on medical record innovation.

[@brokenjellybean]

Clearly you are not a physician/PA/nurse practitioner in your organization.

[@footdoctor]

When was the last time someone stood inline to get the “new electronic” health record software. Never. They’re antiquated. More importantly the individual that thought up this epic software has never seen a patient in her life.

[@stephanietaylor2144]

My Son in law worked for Epic and the campus is amazing- the art work and facilities are amusing and fanciful! There are covered walkways and underground tunnels everywhere so the snow and cold is not a concern. The dress is very casual and I was told that the rule is you only need to wear clothes when there are clients on the premises( which fortunately happens all the time)!!

[@maneuschwander6394]

So, as long as your kids are entertained at work, and they get to play with all their pretend Disney friends, it is a good thing. The younger generation never has to grow up and become adults, and make our society better. They just get to play - and have everything paid for - and they are kept in a zombie controlled life to the screen. It is all about the control - and not letting people know they are controlled. The Matrix!

[@stephanietaylor2144]

M A Neuschwander all the young engineers that I met had college degrees and were hard working and intelligent. The surroundings at Epic were pleasant and very appealing and CREATIVE ! There was a vigor and excitement that made working there a joy and not drudgery! This company is doing a LOT right and should be emulated!! No zombies seen on my visits!!

[@MrKnockout66]

@@maneuschwander6394 these ‘kids’ make more money than you while making a bigger impact with almost completely stress free work

[@kenwoodburn5244]

I’m amazed how good she looks for 76 wow

[@alfandeddie]

Ian Nicol hair dye and who knows what else

[@darealberrygarcia]

Its a man

[@stephanietaylor2144]

NPC 33331 Nope- a genius and wealthy WOMAN is not a man!! Her company is Amazing!!

[@Brucev7]

Lot's of Fillers, Surgeries

[@1963Iota]

I use this system for my job every day. Has made things a lot easier.

[@seanohelan8241]

As a Uk resident I watched this piece when it was first aired with a mixture of amusement and awe. However within the past year my local hospital switch to EPIC. I am no longer amused or in awe. The overall reaction to Epic from those who have to interact with it is one of frustration and loathing. Its configuration changes constantly. EPIC IS NOT USER FRIENDLY. USING IT IS A SO FRUSTRATING. …….., like trying to pick up a blob of mercury with a fork…… I feel so sorry for the nurses. Their daily routine was full-on pre EPIC. EPIC has made their life a misery. One nurse wryly quipped “It’s like wading through a knee deep pool of molasses ……. “

[@astralm8072]

I love #Yduj

[@Brucev7]

How 'Fusion Centers, who are reportedly without any Oversight, Go Through Your Medical Records. 4:25
ruclips.net/video/h6vsKMaSG1s/видео.html

[@smiskowiak]

One thing that I've found to be an issue is the "hands-on" time with the doctor or other medical staff. More time is spent typing than what is actually examining and treating. Epic is a great EMR system. Much better than Cerner, Meditech, or McKesson. But we need to get to the point where when you're in the room, the doctor is able to get more hands-on time and less time looking at the screen.

[@wmd40]

I use McKesson and I have to get to know my patients and their situations and it's shocking how people who use epic have almost no idea how to use logical thinking to come up with solutions without the EMR. it's horrifying. it's killing patients. trying to coordinate care with these people is impossible and they do not care

[@cab5917]

Kaiser Permanente has used this EPIC system since mid 90s. Now other hospital systems share data from hospital system to system. They share so if I go to another medical care hospital for specialized care, they add my records to EPIC. All local and systems across the US can see my records now.

[@pibbitybibbity6599]

C A B How this happened I have no idea. I had Kaiser Permanente for two years. No doctor I’ve been to see since-all in larger metropolitan areas-has been able to obtain those records from KP. If I call and ask them for a hard copy, they refuse me my own medical records and insist the request must come from a physician.

[@Unmannedair]

@@pibbitybibbity6599 you can thank your congressman for that one.

[@toldt]

It might sound peachy, but it's not that easy for the folks trying to view that information in a useful, meaningful, efficient way.

[@kovacskovacs3465]

And if a different EHR won, KP would be using them instead of Epic and you'll more than likely have the same integrated system (and perhaps an even better one). One backdoor, under the table deal with KP's CEO and board is all that it takes--at least meet the minimum standards but more importantly, sweeten the deal for the higher ups.
It's analogous to saying that company XYZ's system is used by a massive healthcare system that spans much of the USA, and with the inevitable integration that was developed years after the fact, all local and nonlocal systems across the US can see your records now. Or like saying that the US government's VA system implemented an EHR that integrated with all other healthcare systems, and now your medical records can be seen at most or all healthcare facilities. It's illogical, not as impressive as you think it is, and lacks your associated merit.

[@solarenergynow08]

As a patient/user I'd just say that .. Hello it's 2022 and this software looks and has the capabilities of a 2000's user interface. No wonder we pay so much for health care and US admin healthcare costs are the highest among developed nations.

[@danarzechula3769]

Well it sure isn't because of better care or outcomes

[@footdoctor]

Exactly

[@joeventura1]

Live long and prosper Judy!

[@Brucev7]

How 'Fusion Centers, who are reportedly without any Oversight, Go Through Your Medical Records. 4:25
ruclips.net/video/h6vsKMaSG1s/видео.html

[@JMarieRivers-hp6ds]

Patient's records was kept safer and private before EPIC.

[@luemoonba]

I'm wondering how they protect the records or back them up in the event of an attack.

[@miketomaszewski4407]

They will never tell that, because then attackers will know what to look for

[@PRO-ce1kz]

They never said whether or not they hosted all the records. Seems more likely it would all be on AWS or similar? No?

[@brendajay3931]

Always a backup at another location!

[@Brucev7]

How 'Fusion Centers, who are reportedly without any Oversight, Go Through Your Medical Records. 4:25
ruclips.net/video/h6vsKMaSG1s/видео.html

[@astralm8072]

@luemoonba Actual answer is that most hospital systems host their own data, but they work with Epic to create an environment strategy to keep backup data, environments, deal with downtime, consider cybersecurity, etc. Unsurprisingly, Azure and AWS are common. Microsoft's Azure website specifically calls out Ochsner Health System, which uses Epic: azure.microsoft.com/en-us/industries/healthcare/. Interoperability and sharing patient data between hospital systems as a whole could constitute pages and pages of information, but specifically on the Epic-to-Epic front, they call it Care Everywhere: epic.com/careeverywhere/. There are a smattering of organizations that are "hosted at Epic" and have their patient data stored in data centers in Wisconsin or Minnesota, and there are ongoing efforts like Cosmos www.beckershospitalreview.com/ehrs/epic-unveils-patient-data-research-initiative-new-software.html that extract and collect anonymized/scrubbed patient data for analysis, but most patient data is not kept by Epic.

[@mariasims4565]

As a bedside RN, I am being audited for charges. This system is designed to "drop" charges and the nurse needs to stop their bedside care and keep their nose in computer screen. Its adding the time bedside healthcare workers deal with the charting vs the patient. Epic "watches" us. If we miss a pill by 30 min, we are getting pop-up boxes asking us "why". Maybe my patient fainted? Maybe we are doing CPR. Its not just doctors who are overwhelmed. Its any healthcare worker. And the response from this video is "GET USED TO IT". Wow. Hope all the Epic designers and software people dont miss out on REAL NEEDED BEDSIDE CARE one day because we are all too busy DROPPING/charting CHARGES instead of giving the patient our time. Good luck getting to actually SPEAK with your doctor or nurse ---for we are too overwhelmed charting and making sure we add all the charges so the auditor isnt on top of us. The future is BLEAK if Epic is it. Sincerely , the 30 yr veteran bedside Registered Nurse.

[@guysmith1134]

You know what does not show on the nursing leaders screen? When was the last time that nurse got 5 minutes to pee, how long have they been on their feet? Not at all, but it will show you your score relative to other nurses. Gotta add to the stress.

[@danarzechula3769]

Yes yes yes!! It just distracts from actual care for patients so bean counters have what they want. It's only the future if humans allow

[@danarzechula3769]

Program in time for nurses to pee then I'll be impressed

[@MBoldman50]

Judy Faulkner - "It's a man, BABY!"

[@SciFiGirl007]

Fascinating softball piece.

[@Brucev7]

How 'Fusion Centers, who are reportedly without any Oversight, Go Through Your Medical Records. 4:25
ruclips.net/video/h6vsKMaSG1s/видео.html

[@brokenjellybean]

I use Epic every day. It adds more time to my patient charting, thousands of clicks and very redundant. if this is the best out there we have a long way to go. Great that Epic employees work in a playground but I don't. I wish they would produce a truly streamlined and effective product.

[@1Triton]

I used to work at Epic. It's redundant for a reason and that reason is called lawyers; it also helps minimize human errors.
I'm sorry for you, Epic taught me how horrible our medical records are, and I'm glad I left that industry for Oil and Gas.

[@christophermcguinness468]

Yea, doesn't it make you wonder what all those kids do all day long? I mean you'd think a fleet of expert well paid programmers could make it feel easier to use and navigate and less clicking and searching....

[@1Triton]

@@christophermcguinness468 we did, but half the battle is phasing customers to the new work methods. HIPAA laws and security additions make epic annoying to use from an end user perspective.

[@Baz4]

Asks for your ACT/SAT scores on job application - now that’s hardcore!

[@magnanimous_spirit]

unfortunately its really all they care about, a degree, their database guy for our company had a degree in weather and atmosphere..

[@Unmannedair]

Degrees are the most worthless way to judge a person's competence. Act/sat scores are only valuable to someone who thinks it actually represents a cross section of knowledge. Knowledge without wisdom is useless... And critical thinking isn't a skill that is taught for the sat/act test. It's a shame that I had to go through all that before realizing it.

[@amandanichole8648]

@@Unmannedair I'm glad I'm not the only one who has realized how worthless ACT/SAT scores are. I agree, knowledge without wisdom is 💩

[@bellaberke]

There have been several national healthcare data breaches including mental health records. Impossible to protect AFTER your personal and private information has been stolen and sold! Ease of use for providers and medical records being available no matter where the patient goes are not worth the lack of privacy and security lost under the guise of HIPAA protected portals.

[@juliejaeger2356]

Hey techie startups, build a new Silicone Valley up north by Redding, CA. We need jobs up here besides retail, hospitals, and tourism. All you have to do is trade long winters for hot summers.

[@PDZ1122]

And in the end, it's sick people who end up paying so people can work in Hogwarts.

[@silverlve70]

Funny... we're transitioning over to them soon.

[@rebekahray7802]

We got this system last summer... we hate it.

[@bandoron]

The Health system i work for has been on them for 8 years

[@magnanimous_spirit]

Good luck, don't listen to the epic kids, trust your experienced staff they will tell you to do all sorts of wrong things and say everyone did it that way.

[@lestudio76]

silver070 I went through a transition with them. They offered a lot of support.

[@stephanieallard9430]

We are transitioning to it now and hate it

[@giyah6038]

Another amazing segment; CBS Sunday Morning rocks! 👊🏻💖👏🏻👏🏻👏🏻👏🏻🙏🏻

[@josephkelley8641]

Have had a lifelong crush on Jane -
.

[@DaveSwart]

1:30 a tad off topic, but she's 76?? She's doing something right!

[@claudiaberloffa4788]

Fantastica realtà! Congratulazioni !

[@suzanne296]

1979 it started I just found out about it ten years ago.

[@josephkelley8641]

Me I just found out about it NOW.
.

[@rainedevries3451]

I was this days' old when I learned about Epic. #justsaying

[@pmay5303]

I do not like Epic. If I must use EMR , I prefer Cerner. But, truth be told, bring back the paper chart for ease of use!

[@charlesfranklinhall]

HAHA, yeah not one person I know likes CERNER!

[@Kilroy098]

@@charlesfranklinhall Cerner is terrible

[@charlesfranklinhall]

@@Kilroy098 yah, we keep saying that! We keep BEGGING for Epic! The VA doesn’t want to listen to the staff!

[@dancerlegs09]

Such a cool and interesting place!

[@user-vm5ud4xw6n]

Their name is on the app that handles my records back home. I’d love to know why on the page for verifying your records as yours you can receive the verification code by text or you can skip it altogether. I have asked to skip that part of the process time after time and it makes no difference.

[@TheWetdonkey]

Why do all comments feel so creepy? It's like a bunch of robots repeating "epic good".

[@user-us6ce7me8k]

Wow..that's awesome!

[@billnotice9957]

Yeah just great. How long (if not already) before a prospective employer will pay a service 29.99 to pull up prospective employee's medical records? I can see it now. Whoops Diabetic, had a heart attack, treated for alcoholism, came in for depression; Tell the Candidate we found some else thank you for applying! I am old enough to remember when we were told only BANKS can get your credit history! How did that work out?

[@liabillington]

I have used 4 other EMR systems. Liked all of them more than Epic for the tasks I do. Sunday Morning should do spots on the competitors to be fair. Several of the features of Epic are not medical-user-friendly (though they sport artwork and "storyboard,") and take up a tremendous amount of time over some other systems.

[@danarzechula3769]

Good point they don't actually compare systems just to paper records

[@mikescafuri9486]

I love her!

[@torguttormsyvertsen9088]

“People worry that computers will get too smart and take over the world, but the real problem is that they're too stupid and they've already taken over the world.”
― Pedro Domingos

[@Dirtymousey]

Never heard of?? Yeah if you live under a rock.

[@Bigrignohio]

I have heard of them. But then I am involved with engineering for hospitals and MOBs.

[@christophermcguinness468]

They sort of glossed over the app where you can check your own chart. Is that available to anyone with records in Epic or is that limited depending on your healthcare provider?

[@rostbeefsndwich]

Its for health providers with epic that have the license for the app (called "MyChart")

[@ImJiom]

I was going to work here but when I found out that Project Managers work over 70 hours a week for 65,000 a year I changed my mind. I emailed them and canceled my job interview.
I just came from a job making 75,000 a year working 40 hours a week....they must be out of their mind

[@anenga]

Yea, but in what location? 70K in WI is like 200K in California

[@lovely-mk4rt]

I would like to be one of Judy’s friends. She seems so fascinating

[@Nic-xq1bt]

She does not look 76

[@TXMEDRGR]

Now, if we could only get the doctors to take their eyes off the screen while the patient is present.

[@funkgman6754]

Government says they can't,,,,have to write the reports THEMSELVES!

[@MM-rc6rp]

Epic looks so unorganized and messy. No more privacy hope Epic is prepared for a hack since it is being more and more common now a days

[@PM-qq9vu]

Doesn't surprise me.

[@fumiyama165]

Hackers have eyes on this one

[@douglassauvageau7262]

Have Department of Defense and Veterans Administration 'bought-in'?

[@charlesfranklinhall]

They had a contract with EPIC TILL jared Kushner got his hands in the White House! CERNER gave him a no big contract! And it’s been going WRONG since! EPIC was going great and saving the VA 354 BILLION a year ! And patients and employees we’re loving it

[@Noposwowskis]

HAHAHAHAAHA THIS IS FUNNNNY, I LOVE USING EPIC

[@babasheeny3634]

Just more protection for Drs!

[@teerockjelli]

Has records ever been faulted?
Sometimes electronic documents get unexplained changes that ppl can't explain. Has that ever happened with Epic Records?

[@orbitunderground4475]

yes... I worked with epic and was also a patient... epic is only as good as the people using it- mistakes still happen...if someone inputs an error- it keeps repeating it.. it crashed twice in 7 years creating havoc; I developed dry eye and neck strain from too much computer use... it is very redudndant, errors and all.

[@williamhommel4252]

Madison would've had Epic if it weren't so anti-biz these days. Oscar Mayer and Rayovac are prime examples. Verona has exploded.

[@hunterswine]

Yeah. Real secure

[@hunterswine]

Were we given a choice in this??

[@SidviciousWisconsin]

Hire me !

[@twistedtea7046]

epic is the best system, the only ones who dont like it are the boomer docs who type with two fingers

[@systemsconsult9282]

Should be illegal

[@pibbitybibbity6599]

Yes, we’ve been told for years that putting our medical records into digital form was going to “streamline” the industry and make “medical records accessible wherever a patient goes”.
Except it’s not true. It’s harder now to get your records to go from one doctor to the next. I call “B.S.!” on the “Epic handles 60% of the medical records in the country” claim. Every doctor I’ve been to, every insurance company I’ve used - they all use completely different systems, none of which are compatible and none provide an easy integration of records. If you leave a doctor, you must provide your next doctor with hard copy records and someone in that office-usually someone who is paid minimum wage-has to re-enter all your information into their system.
That is, if it’s done at all.
And just try to get a hard copy file from your doctor of your own medical records. Many of them absolutely refuse to give them to you. You’re told your new doctor must make a request. Unfortunately when your new doctor makes a request, 9 times out of 10, those records are never sent.

[@GeoHvl]

I know of a company that’s in the process of dropping a well known EHR worth tons of money and moving over to EPIC. We are so excited

[@brokenjellybean]

You'll soon be disappointed.

[@GeoHvl]

sofia maria can’t be any more heart break than what we have.

[@toldt]

Just wait

[@wardog248]

How do I apply?

[@maneuschwander6394]

What happy drug are you on?

[@haydeee.cifuentes1396]

Todo está en inglés no entendí nada

[@josephkelley8641]

Jane, as always, looking very svelte - gotta be the exercise/nutrition.
.

[@cat_623]

She has aged very well without resorting to fake-looking plastic surgery, fillers, etc. Or at least, she doesn't appear to have used any of these things. (I'm sure she colors her hair, but it looks very flattering, not fake.) Also, can I just point out how she is always very ladylike, properly dressed and covered, conservative, like more women used to be. No visible tattoos, piercings, spaghetti-strap tank top with no bra, etc. As an older woman, I appreciate those things being modeled again. Of course, every person has the right to choose how they appear. I just happen to prefer Jane Pauley's look.

[@juliejaeger2356]

@@cat_623 I love her hair, too. Maybe it's a wig. It's inspired me to get one when I moved back there. No more hat hair or frizzie hair. Win-win.

[@namelessjayce3457]

i’ve heard of epic

[@dominoderval3009]

#Epic

[@koprowsk]

Total fluff piece.

[@speedracer6294]

Compared to other EHR Epic is overcomplicated and overhyped.

[@trevor_corey8037]

well im moving to madison

[@MsColetha]

M. I. B.
Medical Information Board

[@rsattahip]

Of course, they haven't advertised, medical records should be private and kept in doctor's offices. This is a serious risk to the privacy of Americans. A wrong diagnosis can have serious effects on their lives, not to mention medical things people should be able to keep private.

[@babasheeny7023]

This is just another way to protect Drs.

[@coryreeves2645]

Nwo is your phone👀🔔

[@mattyess5655]

'How do you address security concerns?' Nice non-answer.

[@mattyess5655]

I love that doctor who says 'get used to it'. No - you should have a say in the safety of your records - and who can see them. NO - it's not just 'get used to it'.

[@joberfeld113]

My brother in law used to work here

[@ButchB81]

Jared Oberfeld ‘used to work there’ is a common theme at Epic - They turn and burn. Every time I hang out with Epic employees (lived with two along the way) they are all taking about how they can’t wait to leave. They have great pay, great benefits- including a very generous paid sabbatical every five years, but very few people make it five years, let alone 10+ years. Hopefully they can find a better balance because, like the doc said, the EMR is here to stay.

[@stephanietaylor2144]

Epic has very young employees, engineers, that they hire right out of university with great salaries and benefits! Unfortunately they don’t offer subsidies for obtaining advanced degrees, hopefully that has changed!

[@wiseguy4364]

One problem with digital records and orders in Hospital is there is less double checking on new orders especially in Pharmacy

[@mulehop17]

LOL her response to how do you handle security concerns was literally just talking in a circle she said nothing relevant to the question

[@righteousone3987]

The Circle 2.....

[@rrrseajay]

....and media wonders why we don’t respect them. What a BS fluff piece. Zero journalism. Zero hard questions to real front line providers.

[@sandyharold9720]

So this is the reason, I can't get a second opinion.

[@SurRon-GLE]

Your elected officials are selling you out to China even your Pensions Drain the Swamp remove these carrier Idiots who are destroying America remove all the ones with dual citizenship you Morons

[@erikwagner8048]

We need to continue working towards technological solutions but Interoperability an exchange of information is paramount between systems. Epic makes this as difficult as possible because sharing information, they feel, hurts their business. When Judy acknowledged that the data is not Epic’s, she’s of course is correct. But they contractually make it very difficult for their customers to share their own data with other organizations.

[@critterlover4278]

Just another way for big brother to data mine. They make it look like it's all a benefit to you but it's more of a benefit for them. Just like the DNA companies like 23 and me and the rest of them use and give away the most sensitive medical data you could ever have...your DNA. Look at it this way, you are paying them to put your DNA on file for any government agency to request and get at any time.

[@vitas4783]

Despite the focus on paperwork and data, I had my entire childhood medical history destroyed by a hospital system that thought three years was too long to hold onto the records (all my primary care docs were bought out and merged with them). According to Reuters, 1/3rd of all US health care spending goes to bureaucracy. The esoteric workplaces at Epic are symbolic of the mountains of money we as a society give to health care only to have a privileged elite benefit at the cost of every health care consumer.

[@j.crockett354]

Everybody needs to watch Dr. Zubin Damania's (zdogg) response to this.
ruclips.net/video/qoQs162YwWY/видео.html

[@29lmh]

My description of EPIC is Enormously Problematic Incredibly Cumbersome! While I realize the benefits of electronic records and the (sometimes) better accessibility to records from some (but not all) outside facilities, it can be very difficult to deal with all of the data entry requirements which become quite time consuming. There is no consistency within the program as to how problems are documented, if you don't have the exact wording that EPIC recognizes, then you end up wasting time trying to reword it several different ways until you find one EPIC will accept (ex: H/O..., Hx of.., history of...). I hate taking time working on a computer in the exam room when I'm trying to talk to the patient and can't maintain eye contact with them.

[@emmatee333]

"Started off in a basement"...dont They all....! 😂 What a load of crap.

[@mariacheebandidos7183]

basement, garage, bedroom... no, they don't all. you just hear about all the ones that did, which are a dozen or so out of the hundreds of thousands.

[@emmatee333]

@@mariacheebandidos7183 yeah...ok. Wake up!

[@mariacheebandidos7183]

@@emmatee333 you are not making any sense.

[@emmatee333]

@@mariacheebandidos7183 that so called woman is not the founder of "epic" she's just the front for it.

[@astralm8072]

@@emmatee333 She founded it in 1979 and is the only person still working there who's been there since it started. It actually did start in a basement, 2020 University Avenue. www.ibmadison.com/In-Business-Madison/September-2014/The-humble-origins-of-Epic--and-4-other-iconic-Dane-County-companies/
There's no way Judy is just a front. She's a very outspoken leader.

[@TaylorMade511]

But is it hack proof? Is it crash proof?

[@brokenjellybean]

No on both counts. Epic is a POS. I have to use this garbage every day to chart on my patient's and there is always some problem we are dealing with.

[@abelardoruiz5544]

I dont trust this people.... this look....distopic.

[@markgrayson7514]

What an Epic failure. I'm a long term patient of a medical system that uses their software:
No continuity of care, no objective record of condition over the long term.
Every doctor has immediate and complete access to all your records, even psych, giving no doctor patient confidentiality.
Their records cannot be printed nor exported to any useful format, nor can they import data from other systems.
MyChart is TRASH software, I figured it was put together by a mom and pop shop near me, not this absurd national company spending their money on ... whaa??
Please: some database software company write a competing system!

[@JaminGray47]

That's a failure of your medical system to implement Epic properly. All of your complaints are literally solved with features in Epic when implemented. Email or message me for more info and I can reach out to your leadership.

[@markgrayson7514]

@@JaminGray47 I've been contacting Epic and many departments of UC.. for many years, for many reasons. Not one can figure it out. You export data onto one giant non-editable pdf file on a disk, so nobody can make use of it. What's with that? UC.. told me that they cannot access MyChart with another UC... One nurse probably uses her personal phone to log onto Quest, nobody else can access my Quest data. Doctors do not know how to retrieve my data, and at best a few highlights get typed into a patient reported lab result.
Within the system, there's no means of comparing my clinical condition over time; so because my system keeps switching doctors, nobody remembers my case more than a couple years. Patterns are not flagged on MyChart that should be automatically detected. Not sure how I'm supposed to send you a private message.

[@GAB8407]

Judy. Find out why EMORY Healthcare left. EPIC is not the best.

[@richardenvy]

Emory Healthcare has never been an Epic customer. They collaborated with Kaiser Permanente, which has been an Epic customer since the early 90's.

[@deiadraper6358]

All links in the bottom lead CBS of course not eppic what Google knows epic with two peas and this is epic with one p now epic Healthcare has been calling me for a year saying that they are going to send a state aid out here they call every week with every excuse and still no Aid so I'd like to have my medical records to see what they're saying is it the same epic that's calling me every week just saying I digress using microphone no punctuation no capitalization

[@yohon8977]

PROPAGANDA

[@Shasha8674]

Medical records may have 7-20 errors in one report and blood tests may not tell truth about health so medical records are not helpful to understand/help the patient. Hair test/Zyto scan/electerodermal testing/Genova tests help explain help better than blood tests.

[@tdadp]

Epic sucks .. the doctors & nurses Spend more then doing data entry then they do with patients good luck if you have an emergency in another state because they don’t have access to the other hospitals records.

[@jalacaob4525]

That's an issue with HR pushing doctors to 'see more patients' than it is an issue with the electronic system. Doctors now see more patients in one day than ever before. It doesn't mean it's a good thing that they can see more patients. Patients need more face-to-face time with their doctors... it's a revenue/money reason they have less face-to-face time. Not the result of an EMR.

[@tdadp]

Ja Lacaob I get that but what you go to emergency rooms and hospital ask them how much of their time is with the patient versus doing paperwork they will say they are on the computer more then they are with the patients . I was in the hospital visiting a friend the nurse were all at their stations tying way and the doctor comes in the room asks my friend a bunch of questions while standing at the computer station in the room how is that good when all the doctor is doing typing and not doing physical with ISO patient .

[@jalacaob4525]

@@tdadp I never said they didn't spend less time with patients. Blaming the computer system is not the answer. Digital systems provide incredible amounts of safety, and save time for the docs, ultimately. It is not Epic's fault (or any EMR software's fault for that matter) that the doctors have less face time. That's a revenue/money issue. It's a company policy issue. If you don't have computers, you have to hand write everything, too. Either way, the information has to be recorded. Are you going to blame the pen and paper, too? Or do you expect the docs to memorize everything about every patient?