Human are just silly , they want to fly at any cost even in the weather is bad . life or death , there's one choice only , life , so they have to accept flight cancellation
Honestly I’m with the crew on this one. They made it absolutely clear to the controllers that they were dangerously low on fuel and they needed priority but the controllers just brushed them off. The only thing I criticize the pilots for is that they should have called a mayday and declared an emergency after the missed approached. That plus no fuel and the weather that’s too many cheese holes.
No unfortunately as a pilot I can’t agree. The crew did not use the required terminology they were trained to use to get the urgent response they wanted. In the end it’s 100% the pilots fault for not diverting before they couldn’t
@@robertgary3561so priority is not the same as Mayday or emergency? So since he didn't say Mayday, he houldn't use his common sense to know priority means emergency? Some of born with your language don't even understand it
This was the most stressful episode by far! Both ATC and pilots could have done things differently, but I feel especially bad for the pilots. They didn’t want to die. They didn’t want to crash.
The fault lies with the boss higher up telling the controllers that they need to put those planes down no matter what, instead of just closing airspace and telling everyone to go to their alternate routes. The weather was nowhere near correct or good enough for planes, and the stress every pilot had to go through was lucky no more planes got into an accident and more loss of life. I bet one of those planes got damaged by not being able to see and not being able to do much, just pray and hope it's not your time or the people on that plane. But all this could have been avoided if not for the boss putting stress on the tower, then on the pilots and the crew that had to walk and get into an accident with the plane being unstable or the tower being more honest and telling them that the weather is bad, that the hold was at least an hour, and that most pilots that tried to land failed and had to go around. Like that, the captain has more options and not thinking that they were most likely good and most likely his boss for the company that he flies for gets some type of wright down for going to a alternate route specially main route was open and he had fuel so he would’ve been told. Why didn’t he wait? They all ways blame the bottom of the chain and then the top gets some type of talk but nothing like the person just trying to follow rules and protocol
It's certainly up there. I think THE most stressful episode is Ethiopian Airlines Flight 961. That was another out-of-fuel situation, but rather than weather and miscommunication, it was caused by hijackers forcing the pilot at gunpoint to fly somewhere they couldn't reach.
@@jorgeaspera The pilots never use the word "mayday" every pilot is trained to use the word "mayday", the atc had no reason to believe an emergency was occurring because "mayday" was never called.
@@MegaLokopo I know all about this flight. I live right near the accident. I wasn't alive near it, but I live right near it. It ran out of fuel and it was so dark outside so that they didn't see a hill. It crashed in oyster Bay Cove, Long Island, New York.
@@MegaLokopo and the pilots never called Mayday because they never saw the hill. It was too dark outside outside. They had no reason to call Mayday because they never knew they were going down.
They didn't ask for weather. They didn't properly declare a fuel emergency. They didn't communicate the urgency of their landing to the tower controllers and they didn't divert. There are sins on every side of this situation, but yeah, the lion's share goes to those pilots. If you don't have enough personal integrity to stand up and forcefully state what your situation is and then make decisions when you still have time to divert and you have no business being the pilot of even a general aviation aircraft much less commercial.
The pilots clearly deserve SOME (not all, to be sure) of the blame. As has been said over and over in these investigations...accidents are the result of a combination of events/factors.
@@thebarkingmouseyea everyone is at fault. Maybe they shouldnt be pilots but the airline blaming them alone is crazy. Money is on the line for these companies and they just roll with it. This is just a swiss cheese model situation
They had plenty of fuel when the they left. The continuing circling set their fate in motion. The pilots lack of aggressively telling them they need to land NOW, didn’t help. This crash never should have happened. The bosses wanting over 30 an hour in inclement weather started all the crap happening. I hope they paid dearly.
I was on a flight once with unreal turbulence and mechanical failures. (I'm male) There was a younger woman traveling alone in the seat beside me. When things got wild, all the passengers were loud with oohs and ahhhs and some laughter like they were riding a roller coaster. When things got really scary, you could hear a pin drop. Everyone looked at each other and seemed to be prayerful. I was really nervous. I asked the noticeably scared woman in the seat next to me if she wanted to hold my hand. She smiled and said "no, I'll be okay". I replied "Can I hold your hand then?". We held hands until the emergency was over. I was embarrassed but we both were comforted. I don't care what anyone thinks 🙂
@@NfidelNet that’s honestly heartwarming, in a situation like that I would any human’s hand just to know I wasn’t alone and we would make it through together.
That's very human, I can somewhat relate in a way. When I was a kid and woke up after a nightmare I used to put on the radio to hear a humans voice talking, which was comforting.
It’s amazing how good the acting is on these docs. It’s on display in this doc alone this cockpit is believably 3 Colombian commercial pilots. The air traffic control was good too.
Oh but the script is so bad. Unless they’re quoted from a voice recorder the script doesn’t sound like we talk at all. And runway numbers are always said wrong
@@dbzdrag0n they seem to dumb it down and certainly add drama. We don’t sound panics. But there are no two digit numbers in aviation. No runway “thirty two” only runway “three two”.
@@robertgary3561 Air France Flight 447 is all need to be said. You know people are different and can act very different in intense situation despite of how well trained they are.
This is absolutely THE worst, most frustrating air crash that should never have happened...bar none! Every time they were handed off to a new controller, I cringed and wanted the crew to tell "No! We are not going to hold! We're out of gas!" They at least should have called "Mayday!" That being said, what part of "we are running out of gas!" did controllers not understand??
They were trained differently in Colombia. All pilots should learn aviation English so something like this doesn't happen again. Mayday Mayday Mayday fuel emergency should have been said by the pilots.
@@sharmilasoomair568 I agree! Although I honestly don't blame the pilots as much as the ATC. The controllers should have realized the dire situation the flight was in the second they said they were running out of gas and should not have kept placing them in a holding pattern.
@@scootermom1791 The pilots said that they were running out of fuel and to make them a priority. They never said Mayday Mayday we have an emergency so ATC couldn't tell that that something was wrong. If they had used the word EMERGENCY and tell them that they can't be put on hold anymore, only then,ATC would have given them clearance to land. Once something is wrong and the pilots need to land an airplane, they must say we have an emergency Mayday Mayday Mayday..
The fault lies with the boss higher up telling the controllers that they need to put those planes down no matter what, instead of just closing airspace and telling everyone to go to their alternate routes. The weather was nowhere near correct or good enough for planes, and the stress every pilot had to go through was lucky no more planes got into an accident and more loss of life. I bet one of those planes got damaged by not being able to see and not being able to do much, just pray and hope it's not your time or the people on that plane. But all this could have been avoided if not for the boss putting stress on the tower, then on the pilots and the crew that had to walk and get into an accident with the plane being unstable or the tower being more honest and telling them that the weather is bad, that the hold was at least an hour, and that most pilots that tried to land failed and had to go around. Like that, the captain has more options and not thinking that they were most likely good and most likely his boss for the company that he flies for gets some type of wright down for going to a alternate route specially main route was open and he had fuel so he would’ve been told. Why didn’t he wait? They all ways blame the bottom of the chain and then the top gets some type of talk but nothing like the person just trying to follow rules and protocol
@@jorgeaspera there were a lot of factors involved that led up to this accident. The thing I don't like about the outcome of the investigation is that ATC AND the people in charge of ATC weren't held accountable for their actions either.
I just can't imagine flying on fumes, when I'm in my car and I'm sucking vapour I lose my mind trying to get to the nearest gas station. This is a whole new level of fckn crazy.
The fault lies with the boss higher up telling the controllers that they need to put those planes down no matter what, instead of just closing airspace and telling everyone to go to their alternate routes. The weather was nowhere near correct or good enough for planes, and the stress every pilot had to go through was lucky no more planes got into an accident and more loss of life. I bet one of those planes got damaged by not being able to see and not being able to do much, just pray and hope it's not your time or the people on that plane. But all this could have been avoided if not for the boss putting stress on the tower, then on the pilots and the crew that had to walk and get into an accident with the plane being unstable or the tower being more honest and telling them that the weather is bad, that the hold was at least an hour, and that most pilots that tried to land failed and had to go around. Like that, the captain has more options and not thinking that they were most likely good and most likely his boss for the company that he flies for gets some type of wright down for going to a alternate route specially main route was open and he had fuel so he would’ve been told. Why didn’t he wait? They all ways blame the bottom of the chain and then the top gets some type of talk but nothing like the person just trying to follow rules and protocol
When the little gas light goes on, it scares me. Doesn't help that my cars tank/float is busted so the fuel dial doesn't indicate properly at low fuel.
I know. I tended to be paranoid about fuel back when I still had a car, and tend to be *almost* as concerned about electric power when riding the bike (say, when paying bills during the beginning of the month). Only the ready access to public transport in the area makes me *less* worried compared to when I was driving. Longer trips, I plan around electrical outlets.
@@jorgeasperayes it's all by money - it's one of too much arguments against capitalism for capitalism lovers! But I think, in this situation a pilots have a 90% of responsibility for this catastrophe!!! How did you flying around near 2 hours even doesn't asking why you have to wait?! They even asked about situation in airport and terrible weather was a surprise for them, they loosen all combustible and was landing without second chance!!! Priority is not an emergency, that people are lying, I speak spanish perfectly (I'm from Russia, but was living in Spain) and this word seems a same thing in Spanish, even in Russian (приоритет - prioritet) - it's mine you are going not so good of fuel (in this situation)!!! If I was in this pilot's place, I should said to tower "I'm in danger" 30 or 40 minutes earlier!!!
@@katecasta7364 It's not "because of one word". It's because the pilots didn't properly communicate that they were about to run out of fuel because they didn't speak English well enough. Saying "mayday" would've been the best, but even if the pilots had actually said "we only have about 10 minutes of fuel remaining" that would've helped as well...
@@Vousiedid we watch the same video? At 19:37 they clearly express that they’re running out of fuel. The chain of communication among the controllers is where that information got lost.
I will never forget this plan crash. I was living in Syosset NY on Long Island and was home that night and the. Heard the ambulance sirens going off one after that other for several hours as they were bringing crash victims to the local hospitals as Syosset Hospital was one of them. I turned on the TV news and then saw what had happened. Never forgot it
I'm definitely with the crew on this one. But if you guys were to actually hear the flight voice recorder from the boxes retrieved. You would think that these Pilots are not even sweating their low fuel. They sound like it's a normal Sunday for them. They didn't sound like they were in an emergency at all when they were communicating with ATC
Honestly I'm with the ATC in this one, he never declared an emergency, and asking "priority" is kind of meaningless, (also they kind of screwed up when they claimed engine failure, but at that point was too late anyway" . Sure in the episode they say that in Spanish Priority is comparable to emergency, but I would argue that a pilot that isn't fluent in English shouldn't be allowed to make International flights regardless. Try to understand that when your juggling dozens of aircrafts you can't dissect every single sentence to understand what they mean, you need clear communication. If a Mayday was declared, all attention would be one you but it never happened. In the end it was tragic for everyone involved but the crew definitely dropped the ball.
@@AnonimatosTM Pilots are trained to use the word "mayday" if atc doesn't hear that word it isn't an emergency. If they said that one simple word they wouldn't have crashed, ATC deserves no blame.
In July 1990, Avianca offered $75,000 to each crash survivor or the relatives of those killed. The U.S. government eventually joined Avianca and reached a settlement estimated at over $200 million in damages to the victims. The same summer, Avianca flights declared two notable fuel emergencies. The first happened in June, when a flight declared a "minimum fuel situation" and landed with only 10 minutes' worth of fuel left. The second happened in August, when Avianca Flight 020 declared it had "only 15 minutes of fuel left". Confusion arose as to what the pilot meant, but controllers declared an emergency pre-emptively and cleared the plane to land immediately. The flight was later found to have had over two hours' worth of fuel remaining.
Air Traffic controler handling was "proper"? Oh really? The moment the pilot said, they are running out of fuel, he should have been granted emergency landing. End of story. ... but then again none of them could spot the damn' runway in that miserable weather. What an incredible tragedy. Awful, just awful. Hopefully the Airline compensated them somehow. That greedy attitude must stop once and for all... money money money is all they care for. Nothing changed so to see.. greed is still number 1 in the world for corporations so we have learned nothing so far. Thank you for the upload, xx..
Exactly. As I was listening I was thinking that ATC definitely screwed up. I was shocked at the conclusion that they were "blameless." Omg! Not in my view, that's for sure.
"The moment the pilot said, they are running out of fuel, he should have been granted emergency landing. End of story. " No, obviously not. ATC cannot see the fuel guages of the plane and depends entirely on what the pilots say. If the pilots don't declare a fuel emergency then ATC has no reason to assume that the plane is out of fuel. Yes the pilots said they were running low on fuel, but HOW low. "low" may mean that they cannot make it to their alternate airport anymore, which is not a problem when they are already close to their primary. It's not ATC's fault that the pilots did not declare an emergency, not even with handoffs; it's always the pilots who have to make sure that ATC knows about their situation. Assumption is the mother of all f-ups.
and not passing over info when transferring. it also seems very odd to me for them to find them completely blameless. That suggests they couldnt have improved any bit of their handling of the craft and well we all know that isnt true.
@@vinny142 Id agree with you except "we do not have the fuel to make our alternate" is an emergency. You dont have to see the gauge, you just have to know they dont have fuel to land at any airport but the one they are holding for now.
They weren't thinking. That seems to be the problem here. I also commented similar. I mean, 'we lost 2 engines' should be urgent enough, as well as 'we are running out of fuel' or that 'we have 5 minutes of fuel, we won't make it to the alternate airport if we tried'. Apperantly still not enough to get clearance for priority landing without the actual word 'mayday'. Absolutely mental.. xx..
The controllers could have asked the pilots if they are declaring an emergency just to be on the safe side. The controllers should have known that holding so many planes in so many holding patterns due to weather might cause a possible low fuel conditions on some of those planes. So it would be prudent to ask if they are declaring an emergency if the controller hears a pilot says they are running out of fuel.
@sassytbc7923 he thought it had been declared. he didn't speak good English and as they explain in Columbia priority means 1st and they were saying they were running out. had air traffic just asked are you declaring an emergency the first officer may have realized the error in his aviation English and said yes
@@ArcaneSnowflake He should have relied on his training and used the word "mayday". I know for a fact it was brought up many times during these pilots training.
I see everyone is dead set on placing blame in one place. Truth is, blame lies all over. The airline for not requiring the Captain to understand and speak aviation English, the Captain for not properly reading the situation and diverting, the First Officer for being too timid and not conveying the EXACT nature of the situation, the flight engineer for not informing the Captain that they didn’t have enough fuel for a go-around, and the “no compromise” attitude of the airport managers. Not to mention the weather. There are always many factors that go into an incident. The “who’s to blame” attitude is for lawyers to argue in court. As long as we think in terms of whose fault it is, we’ll never learn the lessons from these incidents. The “Swiss cheese model” is the only acceptable way to describe and understand the consequences of each seemingly minor failure or deviation.
@@kaister901 that’s why it’s actually called a legal system. If we sought justice, nobody would be wrongfully imprisoned and corporations would be held accountable for their misdeeds.
I flew more than 20.000 hrs on DC10 and B747, several hundert flights into USA airspace. Included 7 go arounds due to poor separation by ATC. One missed approach at 500 ft in LAX, advised by ATC, gave us heading north and 1500 ft, leading towards the mountains without further instructions, we turned away to the sea by ourself, maintaining visuell separation. Another in MIA, if I remember right, it was into RWY 12, the tower controller sounded very stressed, at around 1000ft we saw an aircraft going into 08R, crossing our track. We leveled off, called for missed approach. standard procedure was not flyable due to the traffic. So we flew 1000ft altitude and heading 180 and advised ATC about that. No answer from the tower, except "Stand By", there where lot´s of traffic, we kept visuell separation . After a while another controller showed up a leeds us around. We accepted that "sorry", because we knew about the stress of these people. I think it´s critical, to say the least. The situation of that AVI 052, send to hold from one controller to the other, without given a EAT on which you can calculate on was still existing years later. IF you have bad wether ahead you always take some extra fuel/flight time. If you go to the USA let it be at least 1 hour. And set your deadline, at which you proceed to a safer place. Most impotent: be happy if you work with an airline where you decide what to put in the tanks, and not a dispatcher. and with an airline that has the policy that a go around in case of doubt is always the best decision. And where you can say I don´t accept a plane without Autopilot.
I must say this near constant frequency juggling at some large airports was certainly not inducive to clear headed problem solving. Basically every time you have to change frequencies you have to start back at square one with the controller and remember to recall everything you said previously that might be relevant in case of a problem. And that's on top of trying to troubleshoot / deal with the problem itself.
I read the pilot spoke poor English… and the copilot never used/said the word EMERGENCY, when the pilot asked him to inform and talk to the control tower
But the controlers can also ask "are you declaring an emergency" if they are told that the aircraft is low on fuel and needs priority if that the case, they can do that and declare it themselves too, but they didn't.
How can they not find any fault with air controllers when they passed this plane off to 4-5 traffic controllers, but I didn’t hear 1 of them say they are low on fuel.
The pilots never declared an emergency. The word "mayday" was never used so there was never an emergency. Low fuel could mean an hour left of fuel. Rules written in blood is why atc deserves no blame, they didn't do anything wrong, a mayday was never declared, there was no emergency. Watch any other fuel related crash.
74 Gear has a video titled "Emirates 777 Mayday Fuel" where he explains the difference between declaring "minimum fuel" and "mayday fuel". In short: mayday fuel is an emergency; minimum (or in this case, low) fuel is not. Minimum fuel means that the aircraft is running low, but it's only an indicator to ATC and how they handle it is at their discretion. A flight may be given a shorter or straight in approach, or be allowed to cut in line. Declaring a mayday fuel means that the aircraft will land with less than 30 minutes of fuel remaining, and requires immediate landing. It is given maximum priority and every other non-emergency flight is put on hold.
when ur talking to multiple planes at once, low on fuel is ambiguous and not a distinguishable message, ATC and Pilots are trained communicate is a very specific manner to avoid just that, and the Pilots failed to do that.
@@Inquisite1031 They can ask back, you know. How low on fuel, are you declaring emergency? I mean it's not that difficult to assume it's emergency when he added 'we lost 2 engines'... that's what we're also discussing up there, above this comment. It's really bad if they only needed this one little word. 5 minutes of fuel left sounds like mayday to me, without the word spoken. Very upsetting scenario.. xx..
@@08Stella Around 30mins, can depend on various factors. but u can do it whenever u want. Declaring an emergency after 2 engines flamed out from lack of fuel doesn't accomplish much, the plane was already doomed at that point, or it could just be dramatization the documentary series surprisingly follows CVR transcripts but idk, but my previous point still stands.
There's 2 Questions About This 1. Why Are They Flying With Dangerously Level Of Empty 2. Why Traffic Controllers Keeps Them Waiting If They Knew That's Dangerously To Land On The Pin Airport Not Divert It To The Nearest Where The Plane Located
I fully blame the air traffic controllers for this, they were overloaded and knew it and should have sent everyone they could to their alternates... saying your running out of fuel is a clear indication you need to be taken seriously.
yeah, I'm not sure what about "we are out of fuel" and "two of our engines just went out" doesn't suggest a fuel starvation emergency. like really, you really needed them to say the words? you couldn't figure it out yourself?
@@seraphik Try rationalizing that while juggling a dozen other planes trying to land in the storm. "Mayday" is an emergency, "priority" is not. "Mayday fuel" has a procedure; loosely describing the situation without declaring emergency does not.
@@seraphik The rules and procedures are written in blood, "mayday" is the one and only word you can use to declare a top priority emergency. "Mayday Mayday Mayday, we are out of fuel" is all they needed to say and they would have landed safely. ATC deserves no blame, they followed procedure perfectly, the pilots completely ignored their training.
@@seraphik By the time the FO made those statements it was already well too late to save AF052. FO kept saying "low on fuel" and "priority" before first landing attempt which is not indicative to ATC of an emergency situation. The captain even directly ordered FO to declare an emergency, but for some reason he disobeyed that order. We'll never know why but him doing so was the fatal fault in this situation.
It started at the very top when they said land 33 planes an hour in extreme weather conditions. At that point they were just trying to make their numbers look good instead of taking into account all those people's lives that were at stake. THEY WERE AROGANT AND NEGLIGENT. And then it was the air traffic controllers and poor communication from them to the pilots during the handoffs it was appalling. When someone tells you "I am low on fuel" you better take that serious I don't know how they could forget something like that. A lot of people failed that flight. Pilot and co-pilot are blameless, although the Navigator could have communicated in a more urgent matter the gas situation.
I honestly think that the first officer telling ATC "running out of fuel" was enough for ATC to pay closer attention to, although the words "emergency" or "mayday" would've been better, 'cause "running out of fuel" sounds more urgent than "low on fuel". The crews also asked for priority landing, which also should've been understood as they can't wait for too long, ATC should've at least clarified if they needed to land immediately. In the meanwhile, the first officer should've been more aggressive on requesting to land asap, 'cause there are lives of passengers involved and you do not get timid on something that can cost lives of people. The tragedy was caused by both the first officer's timidity and ATC's insensitivity.
What did they do wrong? The pilots never declared an emergency, "Mayday" was not used an emergency was not declared. As far as ATC new they were low on fuel, which could easily mean they had an hour left.
@@Tuturial464 If you say you are low on fuel, how am I supposed to know if you mean 5 seconds, minutes, hours or days left of fuel. In the aviation industry, they have decided if something is an emergency you use very specific wording so there is never any room for mis communication when the correct language is used. If the pilots said one word, "mayday" the ATC would have immediately known it was a dire time sensitive emergency, and would have diverted every plane that could divert, to make sure there was room and time for these pilots to land. EVERYONE who flies a commercial airplane is very well trained, and knows "mayday" is a magic word to get all the attention you need. Even if you use the word emergency, there is too much room for interpretation of how bad the emergency is. 3 hours of fuel is low at some airports because it means you won't make your alternate, but that means you can circle around the airport for 3 hours, so saying low fuel emergency means nothing. "mayday" means a lot, and every pilot knows what "mayday" means.
I was flying in the area that day. I ended up at my alternate. I've been in that stack as well as many others in the area. From a technical perspective, everyone could have done better. It's Better not to blame any one person, but there were a lot of mistakes, and a lot of changes need to be made. On the subject of the wind shear. That particular shear is quite common in the NY area. We used to fly through it quite a bit. We knew what to expect and how to react, and it was still very difficult.
ORDER OF BLAME IN THIS ACCIDENT 1: FAA and Corporate suits forcing the airports to land loads of planes despite understaffing and awful weather 2: ATC controllers not communicating properly between each other or giving priority to a low fuel plane despite being told 3: Flight crew for not declaring an emergency 4: Avianca not training their pilots or maintaining their planes properly
There is a big difference between. We are running out of fuel and We are out of fuel...pilots should had said. We have less than X amount of fuel and we need to land lake yesterday or we are going to crash in less than X amount of minutes...
So when does "We are running out of fuel " not mean emergency . My thinking is, it's just a plane from Colombia. I don't think this would have happened to United Airline .
The ATC system that passes planes from one controller to another is a terrible design. On top of that pilots are asked to switch frequencies. It's as if someone purposely want to stress the pilots.
I Agree totally-We are low on fuel. what exactly was unclear to ATC about that? That is the Emergency that ATC didn't process, but handed off more times than I could believe- Of course the NTSB will blame pilots every time, and considered disposable and replaceable- All the time they protect the aircraft manufacture -737 Max series, years before real people forced govt to intervene
The most important thing about every job is that it is your job to do what is necessary for the success and pay of the business. Error upon error can be found throughout the entire process of the flight.
The fault lies with the boss higher up telling the controllers that they need to put those planes down no matter what, instead of just closing airspace and telling everyone to go to their alternate routes. The weather was nowhere near correct or good enough for planes, and the stress every pilot had to go through was lucky no more planes got into an accident and more loss of life. I bet one of those planes got damaged by not being able to see and not being able to do much, just pray and hope it's not your time or the people on that plane. But all this could have been avoided if not for the boss putting stress on the tower, then on the pilots and the crew that had to walk and get into an accident with the plane being unstable or the tower being more honest and telling them that the weather is bad, that the hold was at least an hour, and that most pilots that tried to land failed and had to go around. Like that, the captain has more options and not thinking that they were most likely good and most likely his boss for the company that he flies for gets some type of wright down for going to a alternate route specially main route was open and he had fuel so he would’ve been told. Why didn’t he wait? They all ways blame the bottom of the chain and then the top gets some type of talk but nothing like the person just trying to follow rules and protocol
Caption should say it is Mayday. And make sure the 1st officer having delivery the Mayday message to control tower. When there is only 20 minutes fuel left with such weather condition and night condition.
It was already a PAN PAN situation, another word for Priority that's is just bellow Mayday, but the point is they thought they are being handled to land, and didn't know that the communication between towers suck. Mentour Pilot in YT I think also talked about this incident, and he is a good source for analysing the reports since he is also a commercial pilot.
*Controversy* The probable cause of the crash was determined by the NTSB to be "the failure of the flight crew to adequately manage the airplane's fuel load, and their failure to communicate an emergency fuel situation to air traffic control before fuel exhaustion occurred." However, two NTSB members filed dissenting opinions in the report. Jim Burnett voted against the adoption of the report because he felt it did not adequately address the failures of the air traffic controllers or the FAA's role in allowing more traffic than JFK could handle. Christopher Hart filed a partial dissent because he disagreed with the report's findings of a lack of standardized terminology. In his dissent, he wrote that "we do have standardized understandable terminology ... that would have adequately communicated the existence of a dangerous situation, and the problem was that the pilots failed to use this terminology with the controllers". Colombia's DAAC investigators also disagreed with some of the NTSB's findings. In a comment on a draft of the NTSB's report, the DAAC recommended that the NTSB place some responsibility on the controllers for their "inadequate handling" of the Avianca flight. The DAAC also recommended that the NTSB encourage modifying the EFC system, and that FAA regulations should require an "active flight-following system" to assist flight crews in evaluating weather and traffic delays.
30:28 I am not a pilot. But as soon as I heard the F/O make this call and not use the word "Emergency" I knew their fate was sealed. Priority means next, it does not necessarily mean now. ATC made a lot of mistakes and was far from blameless, but this was the moment I saw things shift back towards the crew.
Peppermint Patty, when you do go to court wear that cheeky little strapless number, it'll take them a week to recover after seeing that edible lingerie showstopper.
It is up to airline companies to train their pilots on laws and regulations in every country whose airspace they enter. It also should have been drilled into their heads that the word "emergency" and/or "mayday" should be used in this type of situation. It is not up to the hosting country's controllers to know what other words might be synonyms in other countries.
Not enough gasoline, poor weather conditions, communication was not good at all and the tower boss demanding something that they all knew was not a good idea, it’s the recipe for a disaster waiting to happen!!!
This is on the crew. When they realized there’s bad weather and were on hold for a while, they should have looked at diverting to be safe. Boston doesn’t seem like the closest or safest diversion as the weather is usually similar to NYC. There’s Baltimore, Philadelphia, and other airports they could have diverted to on time and avoid the stress of running out of fuel, which is probably one of the worst situations for a plane. And you accept to take off with the autopilot broken?
I blame the pilot, but mostly I blame the traffic controller for not passing on the priority message that were fuel. Also think that the pilot should’ve had the copilot tell them different person. They spoke to they were low on fuel.
ATC did nothing wrong, the pilots never declared an emergency. In aviation they use very exact language to avoid communication because the procedures and rules are written in blood. It has been decided and all pilots and ATC who can fly in the US or Europe are trained, if it is an emergency, you use the word "mayday" if you don't hear "mayday" it isn't an emergency. Watch any other crash where they run out of fuel. "mayday mayday mayday, we are out of fuel" = plane lands safely. "low fuel priority" = plane crashes. Every pilot knows "mayday"
Umbelievablr. You dont assume when in an emergancy. First words out of pilots mouth when switched to second controller shoukd have been WE ARE ABOUT TO RUN OUT OF FUEL. Communication man. Dont count on somebody else. And why so timid?? Its like theyre aftaid of the atc.
No, first words should've been "mayday, fuel emergency". No "about to run out of fuel". Some airlines require the pilots to declare a fuel emergency when they have less than 30 mins fuel left, IIRC. So the fact that these guys didn't do that probably made ATC think they had more than that left.
This is one of my favorite episodes of this series. The acting is particularly well-done. The story is an absolute tragedy and was 100% preventable. This is a failure of training - the majority of the failure being with flight 052’s crew, I think a lot of folks forget that the Spanish word for “emergency” sounds very much like “Emergencia”. Sounds like “emergency” to me. Not identical, no, but…when the captain asks if the first officer has declared emergency…it was clear he had not, because he never said it in English or Spanish…and the captain would have heard the FO’s transmissions to ATC. Even if he didn’t understand a word of English, “emergency” is so similar in both languages that I still think it’s a failure on the captain’s part. Mayday means the same thing regardless of the language. Also, flying into U.S. airspace requires at least a working knowledge of English - enough to use the radio and understand the terminology used. Yep, “mayday” and “emergency” are pretty high up there on the list of “basic terminology used”. Blaming the crew 100% or ATC 100% is wrong. The crew made some serious blunders. So did ATC. However, the crew shoulders *most* of the blame. JFK is one of the busiest airports in the world, it’s well-known that pilots have to be especially assertive on the radio with controllers in that area. The controller didn’t understand your message? He didn’t appreciate the urgency? Then *say again*. Make it clear. Don’t assume that every piece of info about your flight has been relayed to the next controller you’re handed off to. Pushing ATC into a corner with the “make this work despite the weather” was basically asking for a disaster. They’re already at 100%. Things get missed. The first officer and captain share the majority of the blame. The crew should have declared a fuel emergency *when they no longer had enough fuel to make it to their alternate.* That’s when the use of the term “priority” would have been appropriate. The crew also did not ask for weather information or routing to their alternate (or any other airport) during their holds *or at any other point during the flight*. This is a serious breakdown and failure on the crew’s part. They know how much fuel they have left and they have a general idea of burn rates. Nope, it’s not “Mayday” (yes, the correct procedure is to say it 3 times), but “Emergency” conveys very similar urgency.
They were too passive, should of told them cried to them they had no f fuel for the last 30 mins instead of trying to play it cool not to bother the controllers
Imagine you can't call "help" and the ambulance crew uses that as an excuse not to rescue you. So much for the ATC, the pilots did call for help, but not loudly enough. It is ridiculous to let them get away with this psychopathic behavior.
It is easy to second guess the pilots and atc actions. But in reality both parties were to blame. In my opinion the flight crew should have departed the initial holding pattern over Norfolk and proceeded to their alternate (Boston). But this would have cost the airlines a lot of money. You can point the blame at everyone involved, they all share the blame.
So long as pilots don't use "mayday", ATC is expected to do nothing else besides treat them like any other plane. That one word would have been enough to get them to land safely even if it meant closing the airport and forcing everyone else to divert. ATC followed procedure written in blood.
Aviation continues to encounter WAY TOO MANY obstacles relative to the limited benefits. We take the technology for granted. If you see & hear enough of these stories on "You Tube" -- you'll eventually be satisfied with simply walking along a safe sidewalk. I was an Intl. Airport Limo Driver. So I look after YOUR BEST INTERESTS! Be safe, regardless! * Cav
Definition of priority: the quality or state of coming before another in time or importance. 2. : a condition of being given attention before others. this project has top priority….that along with “we’re running out of fuel” means emergency ‼️
Considering the chaos on the ground, the irresponsible management, and the total lack of assertiveness in the cockpit, this was a disaster waiting to happen. All the Avianca crew had to do was call out a mayday, and all the controller had to do was telling them; "sorry we cannot help you down safely" and direct them to Boston.
In my opinion, there's a number of factors that contributed to this crash. I believe if this cockpit called out a mayday they would have never been put into another holding pattern after the initial missed approach. Whether they would have successfully landed is up for debate.
I live 1/3 mile from the crash site. The month following the crash we had to show ID to get into the village. It landed in the worst location, basically crashing into a hill. God bless.
I think the issue is that, in my experience in the US, "priority" is used like asking for something special like asking to go first before others. HOWEVER I THINK WHEN SOMEONE SAYS "WE ARE OUT OF FUELWE CANNOT HOLD" the whole OUT OF FUEL part is more important.
If this was in the 80s it was probably Ronald Reagan's deregulation you know the senile King the president that made Donald Trump King to the Republicans anyway
That was the most ridiculous part of this. I’m not an air controller and have little knowledge of how it works but I can’t imagine being in a position where it was life and death and just passing it off to the next guy and grabbing a sandwich.
This may be the most direct video of an aircraft accident aftermath. It's absolutely haunting hearing the screams of agony and cries for help immediately following a crash. It's so much worse than you think from other accidents where detailed info of immediate accident is much more detached.
What arbitrarily! There was more responsibility placed on the Controllers than the crew. However, in 99% of cases when pilots don’t survive, justice tends to lean towards blaming them. 😕
I was living in NY when this happened, after watching this I am still angry at the controllers! I know the pilots could have been more aggressive however, taking into account the differences in cultures one can understand, maybe because I’m Jamaican, those controllers would definitely know that I’m coming in they like it or not! they kept handing them off to someone else who misses these critical points., I’m so sorry that this happened. Poor people
Both sides could’ve done better. Not preparing the weather conditions before heading towards the destination is a clear sign that they weren’t prepared properly for their route. If they’d been aware of the conditions, they might have prepared alternatives better. (Especially if they flew with no autopilot) On the other side, the responsible authorities didn’t close the airspace and diverted flights accordingly, even though they were aware of the risk. Both sides underestimated the situation dramatically imo
This by far was the hardest episode to watch, I’ve never been so frustrated and terrified watching any of these
Human are just silly , they want to fly at any cost even in the weather is bad . life or death , there's one choice only , life , so they have to accept flight cancellation
Agreed this was sooo frustrating! What a mess on so many levels.
Honestly I’m with the crew on this one. They made it absolutely clear to the controllers that they were dangerously low on fuel and they needed priority but the controllers just brushed them off.
The only thing I criticize the pilots for is that they should have called a mayday and declared an emergency after the missed approached. That plus no fuel and the weather that’s too many cheese holes.
It was made clear to the first controller but NOT the second and third controllers.
No unfortunately as a pilot I can’t agree. The crew did not use the required terminology they were trained to use to get the urgent response they wanted. In the end it’s 100% the pilots fault for not diverting before they couldn’t
Agree They should of given a MAY DAY AS IN THIS IS AN EMERGENCY
@@robertgary3561so priority is not the same as Mayday or emergency? So since he didn't say Mayday, he houldn't use his common sense to know priority means emergency? Some of born with your language don't even understand it
@@godloves1821 But it doesn't mean that. Precise language is essential.
This was the most stressful episode by far! Both ATC and pilots could have done things differently, but I feel especially bad for the pilots. They didn’t want to die. They didn’t want to crash.
The fault lies with the boss higher up telling the controllers that they need to put those planes down no matter what, instead of just closing airspace and telling everyone to go to their alternate routes. The weather was nowhere near correct or good enough for planes, and the stress every pilot had to go through was lucky no more planes got into an accident and more loss of life. I bet one of those planes got damaged by not being able to see and not being able to do much, just pray and hope it's not your time or the people on that plane. But all this could have been avoided if not for the boss putting stress on the tower, then on the pilots and the crew that had to walk and get into an accident with the plane being unstable or the tower being more honest and telling them that the weather is bad, that the hold was at least an hour, and that most pilots that tried to land failed and had to go around. Like that, the captain has more options and not thinking that they were most likely good and most likely his boss for the company that he flies for gets some type of wright down for going to a alternate route specially main route was open and he had fuel so he would’ve been told. Why didn’t he wait? They all ways blame the bottom of the chain and then the top gets some type of talk but nothing like the person just trying to follow rules and protocol
It's certainly up there. I think THE most stressful episode is Ethiopian Airlines Flight 961. That was another out-of-fuel situation, but rather than weather and miscommunication, it was caused by hijackers forcing the pilot at gunpoint to fly somewhere they couldn't reach.
@@jorgeaspera The pilots never use the word "mayday" every pilot is trained to use the word "mayday", the atc had no reason to believe an emergency was occurring because "mayday" was never called.
@@MegaLokopo I know all about this flight. I live right near the accident. I wasn't alive near it, but I live right near it. It ran out of fuel and it was so dark outside so that they didn't see a hill. It crashed in oyster Bay Cove, Long Island, New York.
@@MegaLokopo and the pilots never called Mayday because they never saw the hill. It was too dark outside outside. They had no reason to call Mayday because they never knew they were going down.
yes go on blame the pilots instead of the head managers who forced the airport to remain open and recieve a dangerous number of planes
They didn't ask for weather. They didn't properly declare a fuel emergency. They didn't communicate the urgency of their landing to the tower controllers and they didn't divert. There are sins on every side of this situation, but yeah, the lion's share goes to those pilots. If you don't have enough personal integrity to stand up and forcefully state what your situation is and then make decisions when you still have time to divert and you have no business being the pilot of even a general aviation aircraft much less commercial.
The pilots clearly deserve SOME (not all, to be sure) of the blame. As has been said over and over in these investigations...accidents are the result of a combination of events/factors.
@@thebarkingmouseyea everyone is at fault. Maybe they shouldnt be pilots but the airline blaming them alone is crazy. Money is on the line for these companies and they just roll with it.
This is just a swiss cheese model situation
@@turbofanloverI’m in
They had plenty of fuel when the they left. The continuing circling set their fate in motion. The pilots lack of aggressively telling them they need to land NOW, didn’t help. This crash never should have happened. The bosses wanting over 30 an hour in inclement weather started all the crap happening. I hope they paid dearly.
I was on a flight once with unreal turbulence and mechanical failures. (I'm male) There was a younger woman traveling alone in the seat beside me. When things got wild, all the passengers were loud with oohs and ahhhs and some laughter like they were riding a roller coaster. When things got really scary, you could hear a pin drop. Everyone looked at each other and seemed to be prayerful. I was really nervous. I asked the noticeably scared woman in the seat next to me if she wanted to hold my hand. She smiled and said "no, I'll be okay". I replied "Can I hold your hand then?". We held hands until the emergency was over. I was embarrassed but we both were comforted. I don't care what anyone thinks 🙂
Nor should you care. There's nothing wrong in asking for comfort or admitting to fear.
@@NfidelNet that’s honestly heartwarming, in a situation like that I would any human’s hand just to know I wasn’t alone and we would make it through together.
That's very human, I can somewhat relate in a way. When I was a kid and woke up after a nightmare I used to put on the radio to hear a humans voice talking, which was comforting.
I hope someone asks me that if I am ever scared like that.
It’s amazing how good the acting is on these docs. It’s on display in this doc alone this cockpit is believably 3 Colombian commercial pilots. The air traffic control was good too.
Oh but the script is so bad. Unless they’re quoted from a voice recorder the script doesn’t sound like we talk at all. And runway numbers are always said wrong
@@robertgary3561 they usually use the cvr recordings in mayday for the pilot actors script so high chance it is what they actually said
@@dbzdrag0n they seem to dumb it down and certainly add drama. We don’t sound panics. But there are no two digit numbers in aviation. No runway “thirty two” only runway “three two”.
@@robertgary3561 Air France Flight 447 is all need to be said. You know people are different and can act very different in intense situation despite of how well trained they are.
Yes....
If you pay attention, you'll see the same actors in different positions; passenger, steward ect...
This is absolutely THE worst, most frustrating air crash that should never have happened...bar none! Every time they were handed off to a new controller, I cringed and wanted the crew to tell "No! We are not going to hold! We're out of gas!" They at least should have called "Mayday!" That being said, what part of "we are running out of gas!" did controllers not understand??
They were trained differently in Colombia. All pilots should learn aviation English so something like this doesn't happen again. Mayday Mayday Mayday fuel emergency should have been said by the pilots.
@@sharmilasoomair568 I agree! Although I honestly don't blame the pilots as much as the ATC. The controllers should have realized the dire situation the flight was in the second they said they were running out of gas and should not have kept placing them in a holding pattern.
@@scootermom1791 The pilots said that they were running out of fuel and to make them a priority. They never said Mayday Mayday we have an emergency so ATC couldn't tell that that something was wrong. If they had used the word EMERGENCY and tell them that they can't be put on hold anymore, only then,ATC would have given them clearance to land. Once something is wrong and the pilots need to land an airplane, they must say we have an emergency Mayday Mayday Mayday..
The fault lies with the boss higher up telling the controllers that they need to put those planes down no matter what, instead of just closing airspace and telling everyone to go to their alternate routes. The weather was nowhere near correct or good enough for planes, and the stress every pilot had to go through was lucky no more planes got into an accident and more loss of life. I bet one of those planes got damaged by not being able to see and not being able to do much, just pray and hope it's not your time or the people on that plane. But all this could have been avoided if not for the boss putting stress on the tower, then on the pilots and the crew that had to walk and get into an accident with the plane being unstable or the tower being more honest and telling them that the weather is bad, that the hold was at least an hour, and that most pilots that tried to land failed and had to go around. Like that, the captain has more options and not thinking that they were most likely good and most likely his boss for the company that he flies for gets some type of wright down for going to a alternate route specially main route was open and he had fuel so he would’ve been told. Why didn’t he wait? They all ways blame the bottom of the chain and then the top gets some type of talk but nothing like the person just trying to follow rules and protocol
@@jorgeaspera there were a lot of factors involved that led up to this accident. The thing I don't like about the outcome of the investigation is that ATC AND the people in charge of ATC weren't held accountable for their actions either.
I just can't imagine flying on fumes, when I'm in my car and I'm sucking vapour I lose my mind trying to get to the nearest gas station.
This is a whole new level of fckn crazy.
The fault lies with the boss higher up telling the controllers that they need to put those planes down no matter what, instead of just closing airspace and telling everyone to go to their alternate routes. The weather was nowhere near correct or good enough for planes, and the stress every pilot had to go through was lucky no more planes got into an accident and more loss of life. I bet one of those planes got damaged by not being able to see and not being able to do much, just pray and hope it's not your time or the people on that plane. But all this could have been avoided if not for the boss putting stress on the tower, then on the pilots and the crew that had to walk and get into an accident with the plane being unstable or the tower being more honest and telling them that the weather is bad, that the hold was at least an hour, and that most pilots that tried to land failed and had to go around. Like that, the captain has more options and not thinking that they were most likely good and most likely his boss for the company that he flies for gets some type of wright down for going to a alternate route specially main route was open and he had fuel so he would’ve been told. Why didn’t he wait? They all ways blame the bottom of the chain and then the top gets some type of talk but nothing like the person just trying to follow rules and protocol
When the little gas light goes on, it scares me. Doesn't help that my cars tank/float is busted so the fuel dial doesn't indicate properly at low fuel.
when i was younger and less enriched I ran on fumes today I will not drive with less than a half tank.
I know. I tended to be paranoid about fuel back when I still had a car, and tend to be *almost* as concerned about electric power when riding the bike (say, when paying bills during the beginning of the month).
Only the ready access to public transport in the area makes me *less* worried compared to when I was driving. Longer trips, I plan around electrical outlets.
@@jorgeasperayes it's all by money - it's one of too much arguments against capitalism for capitalism lovers! But I think, in this situation a pilots have a 90% of responsibility for this catastrophe!!! How did you flying around near 2 hours even doesn't asking why you have to wait?! They even asked about situation in airport and terrible weather was a surprise for them, they loosen all combustible and was landing without second chance!!! Priority is not an emergency, that people are lying, I speak spanish perfectly (I'm from Russia, but was living in Spain) and this word seems a same thing in Spanish, even in Russian (приоритет - prioritet) - it's mine you are going not so good of fuel (in this situation)!!! If I was in this pilot's place, I should said to tower "I'm in danger" 30 or 40 minutes earlier!!!
The words of one of the survivors at the very end are so powerful and emotional.😭💔
yeah, specially the last one... can't believe a plane would crash just because of one word. pretty crazy.
@@katecasta7364 It's not "because of one word". It's because the pilots didn't properly communicate that they were about to run out of fuel because they didn't speak English well enough. Saying "mayday" would've been the best, but even if the pilots had actually said "we only have about 10 minutes of fuel remaining" that would've helped as well...
@@Vousiedid we watch the same video? At 19:37 they clearly express that they’re running out of fuel. The chain of communication among the controllers is where that information got lost.
We lived out on Long Island and sitting by out pool on summer nights we watched all the planes in holding patterns. It wasn't a calm feeling.
I will never forget this plan crash. I was living in Syosset NY on Long Island and was home that night and the. Heard the ambulance sirens going off one after that other for several hours as they were bringing crash victims to the local hospitals as Syosset Hospital was one of them. I turned on the TV news and then saw what had happened. Never forgot it
But syosset is far away from jfk
how to avoid ATC communication breakdowns... MAYDAY MAYDAY we're coming in for an emergency landing !!!
I'm definitely with the crew on this one. But if you guys were to actually hear the flight voice recorder from the boxes retrieved. You would think that these Pilots are not even sweating their low fuel. They sound like it's a normal Sunday for them. They didn't sound like they were in an emergency at all when they were communicating with ATC
Honestly I'm with the ATC in this one, he never declared an emergency, and asking "priority" is kind of meaningless, (also they kind of screwed up when they claimed engine failure, but at that point was too late anyway" .
Sure in the episode they say that in Spanish Priority is comparable to emergency, but I would argue that a pilot that isn't fluent in English shouldn't be allowed to make International flights regardless.
Try to understand that when your juggling dozens of aircrafts you can't dissect every single sentence to understand what they mean, you need clear communication.
If a Mayday was declared, all attention would be one you but it never happened.
In the end it was tragic for everyone involved but the crew definitely dropped the ball.
@@AnonimatosTM Pilots are trained to use the word "mayday" if atc doesn't hear that word it isn't an emergency. If they said that one simple word they wouldn't have crashed, ATC deserves no blame.
ATC in the USA is below worldwide standards. And they know it.
In July 1990, Avianca offered $75,000 to each crash survivor or the relatives of those killed. The U.S. government eventually joined Avianca and reached a settlement estimated at over $200 million in damages to the victims.
The same summer, Avianca flights declared two notable fuel emergencies. The first happened in June, when a flight declared a "minimum fuel situation" and landed with only 10 minutes' worth of fuel left. The second happened in August, when Avianca Flight 020 declared it had "only 15 minutes of fuel left". Confusion arose as to what the pilot meant, but controllers declared an emergency pre-emptively and cleared the plane to land immediately. The flight was later found to have had over two hours' worth of fuel remaining.
That last story 😂
Basically, Avianca's training was sub-standard?
Better safe than sorry. Better have an unnecessary emergency than a crash.
Always play it safe.
life is more important than money. ATC should put in jail, for playing peoples life.
Air Traffic controler handling was "proper"? Oh really? The moment the pilot said, they are running out of fuel, he should have been granted emergency landing. End of story. ... but then again none of them could spot the damn' runway in that miserable weather. What an incredible tragedy. Awful, just awful. Hopefully the Airline compensated them somehow. That greedy attitude must stop once and for all... money money money is all they care for. Nothing changed so to see.. greed is still number 1 in the world for corporations so we have learned nothing so far. Thank you for the upload, xx..
Exactly. As I was listening I was thinking that ATC definitely screwed up. I was shocked at the conclusion that they were "blameless." Omg! Not in my view, that's for sure.
In aviation we have key words. We have to say “emergency” or “mayday”. You can’t be ambiguous and assume controllers understand the level of urgency.
"The moment the pilot said, they are running out of fuel, he should have been granted emergency landing. End of story. "
No, obviously not. ATC cannot see the fuel guages of the plane and depends entirely on what the pilots say. If the pilots don't declare a fuel emergency then ATC has no reason to assume that the plane is out of fuel.
Yes the pilots said they were running low on fuel, but HOW low. "low" may mean that they cannot make it to their alternate airport anymore, which is not a problem when they are already close to their primary.
It's not ATC's fault that the pilots did not declare an emergency, not even with handoffs; it's always the pilots who have to make sure that ATC knows about their situation. Assumption is the mother of all f-ups.
and not passing over info when transferring. it also seems very odd to me for them to find them completely blameless. That suggests they couldnt have improved any bit of their handling of the craft and well we all know that isnt true.
@@vinny142 Id agree with you except "we do not have the fuel to make our alternate" is an emergency. You dont have to see the gauge, you just have to know they dont have fuel to land at any airport but the one they are holding for now.
controllers can also declare an emergency, if they think it's necessary.
They weren't thinking. That seems to be the problem here. I also commented similar. I mean, 'we lost 2 engines' should be urgent enough, as well as 'we are running out of fuel' or that 'we have 5 minutes of fuel, we won't make it to the alternate airport if we tried'. Apperantly still not enough to get clearance for priority landing without the actual word 'mayday'. Absolutely mental.. xx..
The controllers could have asked the pilots if they are declaring an emergency just to be on the safe side.
The controllers should have known that holding so many planes in so many holding patterns due to weather might cause a possible low fuel conditions on some of those planes. So it would be prudent to ask if they are declaring an emergency if the controller hears a pilot says they are running out of fuel.
The pilot could have declared an emergency as well.
@sassytbc7923 he thought it had been declared. he didn't speak good English and as they explain in Columbia priority means 1st and they were saying they were running out. had air traffic just asked are you declaring an emergency the first officer may have realized the error in his aviation English and said yes
Running low on fuel doesn't sound like an emergency. Mayday mayday mayday we have a fuel emergency would get ATC to react differently.
@@sassytbc7923 The point of the argument isn't to make the pilots blameless, it's to point out how ATC wasn't completely blameless in this scenario.
@@ArcaneSnowflake He should have relied on his training and used the word "mayday". I know for a fact it was brought up many times during these pilots training.
I see everyone is dead set on placing blame in one place. Truth is, blame lies all over. The airline for not requiring the Captain to understand and speak aviation English, the Captain for not properly reading the situation and diverting, the First Officer for being too timid and not conveying the EXACT nature of the situation, the flight engineer for not informing the Captain that they didn’t have enough fuel for a go-around, and the “no compromise” attitude of the airport managers. Not to mention the weather. There are always many factors that go into an incident. The “who’s to blame” attitude is for lawyers to argue in court. As long as we think in terms of whose fault it is, we’ll never learn the lessons from these incidents. The “Swiss cheese model” is the only acceptable way to describe and understand the consequences of each seemingly minor failure or deviation.
Tru dat
I find at the end of the day they love to favor pilot error.
@@nadineb2726 yeah, it’s cheaper for corporate, I guess.
Yup, this right here. The justice system is more concerned about finding someone to blame than fixing the problem at hand.
@@kaister901 that’s why it’s actually called a legal system. If we sought justice, nobody would be wrongfully imprisoned and corporations would be held accountable for their misdeeds.
I flew more than 20.000 hrs on DC10 and B747, several hundert flights into USA airspace. Included 7 go arounds due to poor separation by ATC. One missed approach at 500 ft in LAX, advised by ATC, gave us heading north and 1500 ft, leading towards the mountains without further instructions, we turned away to the sea by ourself, maintaining visuell separation. Another in MIA, if I remember right, it was into RWY 12, the tower controller sounded very stressed, at around 1000ft we saw an aircraft going into 08R, crossing our track. We leveled off, called for missed approach. standard procedure was not flyable due to the traffic. So we flew 1000ft altitude and heading 180 and advised ATC about that. No answer from the tower, except "Stand By", there where lot´s of traffic, we kept visuell separation . After a while another controller showed up a leeds us around. We accepted that "sorry", because we knew about the stress of these people. I think it´s critical, to say the least. The situation of that AVI 052, send to hold from one controller to the other, without given a EAT on which you can calculate on was still existing years later. IF you have bad wether ahead you always take some extra fuel/flight time. If you go to the USA let it be at least 1 hour. And set your deadline, at which you proceed to a safer place.
Most impotent: be happy if you work with an airline where you decide what to put in the tanks, and not a dispatcher. and with an airline that has the policy that a go around in case of doubt is always the best decision. And where you can say I don´t accept a plane without Autopilot.
Being critically low on fuel should have been emphasised earlier on and with more urgency by the crew.
I agree the person who forced them to take on so many flights should also be held accountable
I must say this near constant frequency juggling at some large airports was certainly not inducive to clear headed problem solving. Basically every time you have to change frequencies you have to start back at square one with the controller and remember to recall everything you said previously that might be relevant in case of a problem. And that's on top of trying to troubleshoot / deal with the problem itself.
I read the pilot spoke poor English… and the copilot never used/said the word EMERGENCY, when the pilot asked him to inform and talk to the control tower
But the controlers can also ask "are you declaring an emergency" if they are told that the aircraft is low on fuel and needs priority if that the case, they can do that and declare it themselves too, but they didn't.
@@WolfenMoony I guess they expect for the PILOTS to express EMERGENCY. They were given a previous landing before the crash 🛬
That FIRST PRECIOUS opportunity to land, given by the control tower to Avianca, failed
The pilot ought to speak English.
How can they not find any fault with air controllers when they passed this plane off to 4-5 traffic controllers, but I didn’t hear 1 of them say they are low on fuel.
The pilots never declared an emergency. The word "mayday" was never used so there was never an emergency. Low fuel could mean an hour left of fuel. Rules written in blood is why atc deserves no blame, they didn't do anything wrong, a mayday was never declared, there was no emergency. Watch any other fuel related crash.
74 Gear has a video titled "Emirates 777 Mayday Fuel" where he explains the difference between declaring "minimum fuel" and "mayday fuel". In short: mayday fuel is an emergency; minimum (or in this case, low) fuel is not.
Minimum fuel means that the aircraft is running low, but it's only an indicator to ATC and how they handle it is at their discretion. A flight may be given a shorter or straight in approach, or be allowed to cut in line.
Declaring a mayday fuel means that the aircraft will land with less than 30 minutes of fuel remaining, and requires immediate landing. It is given maximum priority and every other non-emergency flight is put on hold.
when ur talking to multiple planes at once, low on fuel is ambiguous and not a distinguishable message, ATC and Pilots are trained communicate is a very specific manner to avoid just that, and the Pilots failed to do that.
@@Inquisite1031 They can ask back, you know. How low on fuel, are you declaring emergency? I mean it's not that difficult to assume it's emergency when he added 'we lost 2 engines'... that's what we're also discussing up there, above this comment. It's really bad if they only needed this one little word. 5 minutes of fuel left sounds like mayday to me, without the word spoken. Very upsetting scenario.. xx..
@@08Stella Around 30mins, can depend on various factors. but u can do it whenever u want.
Declaring an emergency after 2 engines flamed out from lack of fuel doesn't accomplish much, the plane was already doomed at that point, or it could just be dramatization the documentary series surprisingly follows CVR transcripts but idk, but my previous point still stands.
There's 2 Questions About This
1. Why Are They Flying With Dangerously Level Of Empty
2. Why Traffic Controllers Keeps Them Waiting If They Knew That's Dangerously To Land On The Pin Airport Not Divert It To The Nearest Where The Plane Located
I fully blame the air traffic controllers for this, they were overloaded and knew it and should have sent everyone they could to their alternates... saying your running out of fuel is a clear indication you need to be taken seriously.
First officer definitely screwed up ......but there's also blame on the traffic control center as well
Exactly.
yeah, I'm not sure what about "we are out of fuel" and "two of our engines just went out" doesn't suggest a fuel starvation emergency. like really, you really needed them to say the words? you couldn't figure it out yourself?
@@seraphik Try rationalizing that while juggling a dozen other planes trying to land in the storm. "Mayday" is an emergency, "priority" is not. "Mayday fuel" has a procedure; loosely describing the situation without declaring emergency does not.
@@seraphik The rules and procedures are written in blood, "mayday" is the one and only word you can use to declare a top priority emergency. "Mayday Mayday Mayday, we are out of fuel" is all they needed to say and they would have landed safely. ATC deserves no blame, they followed procedure perfectly, the pilots completely ignored their training.
@@seraphik By the time the FO made those statements it was already well too late to save AF052. FO kept saying "low on fuel" and "priority" before first landing attempt which is not indicative to ATC of an emergency situation. The captain even directly ordered FO to declare an emergency, but for some reason he disobeyed that order. We'll never know why but him doing so was the fatal fault in this situation.
It started at the very top when they said land 33 planes an hour in extreme weather conditions. At that point they were just trying to make their numbers look good instead of taking into account all those people's lives that were at stake. THEY WERE AROGANT AND NEGLIGENT. And then it was the air traffic controllers and poor communication from them to the pilots during the handoffs it was appalling. When someone tells you "I am low on fuel" you better take that serious I don't know how they could forget something like that. A lot of people failed that flight. Pilot and co-pilot are blameless, although the Navigator could have communicated in a more urgent matter the gas situation.
Thiss igs of the most tense episode I’ve heard on this channel
You should watch the 1999 little rock AA flight 1420 episode .
The epitome of the phrase "But it gets worse"
Why would there not be a federally mandated procedure to close airports in sufficiently bad weather? It would prevent so many accidents.
@@MegaLokopo $$$
@@leiderhosen7110 True.
I honestly think that the first officer telling ATC "running out of fuel" was enough for ATC to pay closer attention to, although the words "emergency" or "mayday" would've been better, 'cause "running out of fuel" sounds more urgent than "low on fuel". The crews also asked for priority landing, which also should've been understood as they can't wait for too long, ATC should've at least clarified if they needed to land immediately. In the meanwhile, the first officer should've been more aggressive on requesting to land asap, 'cause there are lives of passengers involved and you do not get timid on something that can cost lives of people. The tragedy was caused by both the first officer's timidity and ATC's insensitivity.
One word for ATC:
Incompetence
What did they do wrong? The pilots never declared an emergency, "Mayday" was not used an emergency was not declared. As far as ATC new they were low on fuel, which could easily mean they had an hour left.
@@MegaLokopothey can’t understand what an emergency is then it’s their own fault. Do I need to tell you how to eat soup with a spoon
@@Tuturial464 If you say you are low on fuel, how am I supposed to know if you mean 5 seconds, minutes, hours or days left of fuel. In the aviation industry, they have decided if something is an emergency you use very specific wording so there is never any room for mis communication when the correct language is used. If the pilots said one word, "mayday" the ATC would have immediately known it was a dire time sensitive emergency, and would have diverted every plane that could divert, to make sure there was room and time for these pilots to land. EVERYONE who flies a commercial airplane is very well trained, and knows "mayday" is a magic word to get all the attention you need. Even if you use the word emergency, there is too much room for interpretation of how bad the emergency is. 3 hours of fuel is low at some airports because it means you won't make your alternate, but that means you can circle around the airport for 3 hours, so saying low fuel emergency means nothing. "mayday" means a lot, and every pilot knows what "mayday" means.
How were they incompetent?
I was flying in the area that day. I ended up at my alternate. I've been in that stack as well as many others in the area. From a technical perspective, everyone could have done better. It's Better not to blame any one person, but there were a lot of mistakes, and a lot of changes need to be made. On the subject of the wind shear. That particular shear is quite common in the NY area. We used to fly through it quite a bit. We knew what to expect and how to react, and it was still very difficult.
ORDER OF BLAME IN THIS ACCIDENT
1: FAA and Corporate suits forcing the airports to land loads of planes despite understaffing and awful weather
2: ATC controllers not communicating properly between each other or giving priority to a low fuel plane despite being told
3: Flight crew for not declaring an emergency
4: Avianca not training their pilots or maintaining their planes properly
There is a big difference between. We are running out of fuel and We are out of fuel...pilots should had said. We have less than X amount of fuel and we need to land lake yesterday or we are going to crash in less than X amount of minutes...
no, what they should have said is "mayday mayday mayday, fuel emergency, we have 30 minutes of fuel left, we will not make our alternate"
So when does "We are running out of fuel " not mean emergency . My thinking is, it's just a plane from Colombia. I don't think this would have happened to United Airline .
The pilots should have used "May Day"
isnt this infuritating ffs, he has mouth, use the mouth and declare the freaking emergency!
The ATC system that passes planes from one controller to another is a terrible design. On top of that pilots are asked to switch frequencies. It's as if someone purposely want to stress the pilots.
do u know what happens when every1 tries to talk to the same guy over a 2-way radio ? yeah that and also other logistical problems exist.
Good grief, between ATC and Pilots I can't believe the incompetence.
The controller who knew they were in an emergency and passed them off to the other guy is truly evil.
I Agree totally-We are low on fuel. what exactly was unclear to ATC about that? That is the Emergency that ATC didn't process, but handed off more times than I could believe- Of course the NTSB will blame pilots every time, and considered disposable and replaceable- All the time they protect the aircraft manufacture -737 Max series, years before real people forced govt to intervene
He didn’t know. They never declared mayday or even panpan
The most important thing about every job is that it is your job to do what is necessary for the success and pay of the business.
Error upon error can be found throughout the entire process of the flight.
The fault lies with the boss higher up telling the controllers that they need to put those planes down no matter what, instead of just closing airspace and telling everyone to go to their alternate routes. The weather was nowhere near correct or good enough for planes, and the stress every pilot had to go through was lucky no more planes got into an accident and more loss of life. I bet one of those planes got damaged by not being able to see and not being able to do much, just pray and hope it's not your time or the people on that plane. But all this could have been avoided if not for the boss putting stress on the tower, then on the pilots and the crew that had to walk and get into an accident with the plane being unstable or the tower being more honest and telling them that the weather is bad, that the hold was at least an hour, and that most pilots that tried to land failed and had to go around. Like that, the captain has more options and not thinking that they were most likely good and most likely his boss for the company that he flies for gets some type of wright down for going to a alternate route specially main route was open and he had fuel so he would’ve been told. Why didn’t he wait? They all ways blame the bottom of the chain and then the top gets some type of talk but nothing like the person just trying to follow rules and protocol
Caption should say it is Mayday. And make sure the 1st officer having delivery the Mayday message to control tower. When there is only 20 minutes fuel left with such weather condition and night condition.
It was already a PAN PAN situation, another word for Priority that's is just bellow Mayday, but the point is they thought they are being handled to land, and didn't know that the communication between towers suck. Mentour Pilot in YT I think also talked about this incident, and he is a good source for analysing the reports since he is also a commercial pilot.
Air traffic control not taking accountability is insane. Like they were clearly saying there was an emergency. They should be held accountable
Why don't the controllers just tell pilots there are 39 planes ahead if them & give them the info to make the decision to divert to another airport?
Or advise the planes to divert right away because of unsafe conditions?
@@MeriRuhlig because upper management demanded 33 planes/hr
*Controversy*
The probable cause of the crash was determined by the NTSB to be "the failure of the flight crew to adequately manage the airplane's fuel load, and their failure to communicate an emergency fuel situation to air traffic control before fuel exhaustion occurred." However, two NTSB members filed dissenting opinions in the report. Jim Burnett voted against the adoption of the report because he felt it did not adequately address the failures of the air traffic controllers or the FAA's role in allowing more traffic than JFK could handle. Christopher Hart filed a partial dissent because he disagreed with the report's findings of a lack of standardized terminology. In his dissent, he wrote that "we do have standardized understandable terminology ... that would have adequately communicated the existence of a dangerous situation, and the problem was that the pilots failed to use this terminology with the controllers".
Colombia's DAAC investigators also disagreed with some of the NTSB's findings. In a comment on a draft of the NTSB's report, the DAAC recommended that the NTSB place some responsibility on the controllers for their "inadequate handling" of the Avianca flight. The DAAC also recommended that the NTSB encourage modifying the EFC system, and that FAA regulations should require an "active flight-following system" to assist flight crews in evaluating weather and traffic delays.
I've just prevented that aircraft from crashing! Just pause the video around 13min. Save lives!
A lot of incompetence on display in this one. A whole lot of mistakes made on all sides in my opinion, including the controllers.
Agree, air traffic controllers did not take it seriously
30:28 I am not a pilot. But as soon as I heard the F/O make this call and not use the word "Emergency" I knew their fate was sealed. Priority means next, it does not necessarily mean now. ATC made a lot of mistakes and was far from blameless, but this was the moment I saw things shift back towards the crew.
Everyone of these people have me so angry I want to file a lawsuit.
😹😹😹
😂😂😂😂😂
Peppermint Patty, when you do go to court wear that cheeky little strapless number, it'll take them a week to recover after seeing that edible lingerie showstopper.
Corporate greed is the 1st to blame.
ATC end of shift operator's 2nd.
Illiterate captain 3rd.
It is up to airline companies to train their pilots on laws and regulations in every country whose airspace they enter. It also should have been drilled into their heads that the word "emergency" and/or "mayday" should be used in this type of situation. It is not up to the hosting country's controllers to know what other words might be synonyms in other countries.
Not enough gasoline, poor weather conditions, communication was not good at all and the tower boss demanding something that they all knew was not a good idea, it’s the recipe for a disaster waiting to happen!!!
US businesses are always trying to avoid accountability.
It's not just US. It's worldwide!
It's not just US. It's worldwide!
how can people blame the pilots lmao it's so obvious the controllers and the managers completely neglected safety
This is on the crew. When they realized there’s bad weather and were on hold for a while, they should have looked at diverting to be safe. Boston doesn’t seem like the closest or safest diversion as the weather is usually similar to NYC. There’s Baltimore, Philadelphia, and other airports they could have diverted to on time and avoid the stress of running out of fuel, which is probably one of the worst situations for a plane. And you accept to take off with the autopilot broken?
No New York should have diverted all flights.
I blame the pilot, but mostly I blame the traffic controller for not passing on the priority message that were fuel. Also think that the pilot should’ve had the copilot tell them different person. They spoke to they were low on fuel.
ATC did nothing wrong, the pilots never declared an emergency. In aviation they use very exact language to avoid communication because the procedures and rules are written in blood. It has been decided and all pilots and ATC who can fly in the US or Europe are trained, if it is an emergency, you use the word "mayday" if you don't hear "mayday" it isn't an emergency.
Watch any other crash where they run out of fuel. "mayday mayday mayday, we are out of fuel" = plane lands safely. "low fuel priority" = plane crashes. Every pilot knows "mayday"
@@MegaLokopo jesus christ do u work for the atc or something lmao you're spamming these comments like crazy xD
@@MegaLokopo 100+ comments....
Umbelievablr. You dont assume when in an emergancy. First words out of pilots mouth when switched to second controller shoukd have been WE ARE ABOUT TO RUN OUT OF FUEL.
Communication man. Dont count on somebody else. And why so timid?? Its like theyre aftaid of the atc.
No, first words should've been "mayday, fuel emergency". No "about to run out of fuel". Some airlines require the pilots to declare a fuel emergency when they have less than 30 mins fuel left, IIRC. So the fact that these guys didn't do that probably made ATC think they had more than that left.
He put them on "indefinite holding" lol... Like they had indefinite fuel 😂 they shouldn't use that word in aviation where fuel is not granted...
I agree. ATC is highly unprofessional, even dangerous.
Indefinite hold is correct. It is captain's responsibility to divert before they get low on fuel to do it safely.
@@uralicdneprov1806 You are probably right, man... Still sad to live in a world where "indefinite hold" is a thing...
Not gonna lie I wish they would upload videos with the Air Emergency narrator.
Agree
This is one of my favorite episodes of this series. The acting is particularly well-done. The story is an absolute tragedy and was 100% preventable. This is a failure of training - the majority of the failure being with flight 052’s crew,
I think a lot of folks forget that the Spanish word for “emergency” sounds very much like “Emergencia”. Sounds like “emergency” to me. Not identical, no, but…when the captain asks if the first officer has declared emergency…it was clear he had not, because he never said it in English or Spanish…and the captain would have heard the FO’s transmissions to ATC. Even if he didn’t understand a word of English, “emergency” is so similar in both languages that I still think it’s a failure on the captain’s part. Mayday means the same thing regardless of the language. Also, flying into U.S. airspace requires at least a working knowledge of English - enough to use the radio and understand the terminology used. Yep, “mayday” and “emergency” are pretty high up there on the list of “basic terminology used”.
Blaming the crew 100% or ATC 100% is wrong. The crew made some serious blunders. So did ATC. However, the crew shoulders *most* of the blame. JFK is one of the busiest airports in the world, it’s well-known that pilots have to be especially assertive on the radio with controllers in that area.
The controller didn’t understand your message? He didn’t appreciate the urgency? Then *say again*. Make it clear.
Don’t assume that every piece of info about your flight has been relayed to the next controller you’re handed off to.
Pushing ATC into a corner with the “make this work despite the weather” was basically asking for a disaster. They’re already at 100%. Things get missed. The first officer and captain share the majority of the blame.
The crew should have declared a fuel emergency *when they no longer had enough fuel to make it to their alternate.* That’s when the use of the term “priority” would have been appropriate.
The crew also did not ask for weather information or routing to their alternate (or any other airport) during their holds *or at any other point during the flight*.
This is a serious breakdown and failure on the crew’s part. They know how much fuel they have left and they have a general idea of burn rates.
Nope, it’s not “Mayday” (yes, the correct procedure is to say it 3 times), but “Emergency” conveys very similar urgency.
They were too passive, should of told them cried to them they had no f fuel for the last 30 mins instead of trying to play it cool not to bother the controllers
Imagine you can't call "help" and the ambulance crew uses that as an excuse not to rescue you.
So much for the ATC, the pilots did call for help, but not loudly enough.
It is ridiculous to let them get away with this psychopathic behavior.
I was once on a plane landing at JFK through a blizzard on a cold December night. It was quite scary!
This episode is craaazzy 😮
I feel sorry for the Avianca crew ☹. Terrible circumstances
Pilot should have contacted earlier that fuel was low.
The article well written qnd spoken. Thank you.
It is easy to second guess the pilots and atc actions. But in reality both parties were to blame. In my opinion the flight crew should have departed the initial holding pattern over Norfolk and proceeded to their alternate (Boston). But this would have cost the airlines a lot of money. You can point the blame at everyone involved, they all share the blame.
So long as pilots don't use "mayday", ATC is expected to do nothing else besides treat them like any other plane. That one word would have been enough to get them to land safely even if it meant closing the airport and forcing everyone else to divert. ATC followed procedure written in blood.
Aviation continues to encounter WAY TOO MANY obstacles relative to the limited benefits. We take the technology for granted. If you see & hear enough of these stories on "You Tube" -- you'll eventually be satisfied with simply walking along a safe sidewalk. I was an Intl. Airport Limo Driver. So I look after YOUR BEST INTERESTS! Be safe, regardless! * Cav
Flying a 6 hour flight without autopilot, including hold-ups and incredibly bad weather conditions...you should never blame the pilots.
Definition of priority: the quality or state of coming before another in time or importance. 2. : a condition of being given attention before others. this project has top priority….that along with “we’re running out of fuel” means emergency ‼️
During the video, I kept shouting at the pilots "Declare an emergency! Emergency, emergency, emergency!"
Considering the chaos on the ground, the irresponsible management, and the total lack of assertiveness in the cockpit, this was a disaster waiting to happen. All the Avianca crew had to do was call out a mayday, and all the controller had to do was telling them; "sorry we cannot help you down safely" and direct them to Boston.
In my opinion, there's a number of factors that contributed to this crash. I believe if this cockpit called out a mayday they would have never been put into another holding pattern after the initial missed approach. Whether they would have successfully landed is up for debate.
I live 1/3 mile from the crash site. The month following the crash we had to show ID to get into the village. It landed in the worst location, basically crashing into a hill. God bless.
I think the issue is that, in my experience in the US, "priority" is used like asking for something special like asking to go first before others. HOWEVER I THINK WHEN SOMEONE SAYS "WE ARE OUT OF FUELWE CANNOT HOLD" the whole OUT OF FUEL part is more important.
The pilots told the controllers over and over the urgency of needing to land. At the of the day airline greed is to blame.
Communication issues, it was sad 😢
Well I hope there's a better system by now to prevent long holding patterns! 😮
There's not.
It's pilot responsibility to divert from congested airport when they have still enough fuel to do it plus reserve.
Till today I dont understand why millions of lives flying on planes are in hand of a couple of flight controllers
Why did the controller leave his plane when there was an emergency
If this was in the 80s it was probably Ronald Reagan's deregulation you know the senile King the president that made Donald Trump King to the Republicans anyway
I know this joke, because his shift was over?
That was the most ridiculous part of this. I’m not an air controller and have little knowledge of how it works but I can’t imagine being in a position where it was life and death and just passing it off to the next guy and grabbing a sandwich.
He has to live with that the rest of his life
@@jaimesantiago1751 He might as well have flown into the sky, bust through the fuselage and just hosed all those people himself.
This may be the most direct video of an aircraft accident aftermath. It's absolutely haunting hearing the screams of agony and cries for help immediately following a crash. It's so much worse than you think from other accidents where detailed info of immediate accident is much more detached.
33:41 a documentary has never made me cry. Until now..
Captain was right - he should use a word "emergency" and he never use it.
But in English "priority" never means emergency...
Pilots should not feel hesitant about declaring an emergency. Declaring an emergency too late is much worse than declaring it too early.
What arbitrarily! There was more responsibility placed on the Controllers than the crew. However, in 99% of cases when pilots don’t survive, justice tends to lean towards blaming them. 😕
How incompetent were the air traffic controllers. First officer should have said mayday. What where they thinking:(
It seems the fuel injectors inside the fuel tanks would be positioned more gravity friendly considering it's an aircraft.
@@tamiiymchristine exactly!!
I don't understand why they don't divert air planes to other cities instead of letting them fly in endless circles?
Whoever made that decision should have been charged and found guilty of murdering passengers.
They can't. Pilots are responsible to make that decision well before they get low on fuel.
Air traffic controllers are not well trained to handle intense situations like this. This is what this episode proves.
That little girl 😢
I was living in NY when this happened, after watching this I am still angry at the controllers! I know the pilots could have been more aggressive however, taking into account the differences in cultures one can understand, maybe because I’m Jamaican, those controllers would definitely know that I’m coming in they like it or not! they kept handing them off to someone else who misses these critical points., I’m so sorry that this happened. Poor people
These pilots were not being realistic with their situation with the tower. They got serious way too late.
Total idiots , these traffic controllers. How long do they think they can tell a plane to hold and wait. They didn't listen to a word they were told.
Sounds like the controllers were upset that they had to do the work, and were uncooperative and difficult on purpose.
I can see how this so-called air controller is being too neglected...and thus this crash happened only because of them😢
In this video the pilot did ask for an emergency do you guys just think everyone is dumb?
Both sides could’ve done better. Not preparing the weather conditions before heading towards the destination is a clear sign that they weren’t prepared properly for their route. If they’d been aware of the conditions, they might have prepared alternatives better. (Especially if they flew with no autopilot) On the other side, the responsible authorities didn’t close the airspace and diverted flights accordingly, even though they were aware of the risk.
Both sides underestimated the situation dramatically imo
Actually pilots are wrong they must shout we are in emergency!! Mayday Mayday Mayday in such situation
Only if you're dealing with deaf obstinate American ATC personnel.