The Secret to Business Writing: Crash Course Business - Soft Skills #3

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  • Опубликовано: 26 мар 2019
  • **This series is sponsored by Google**
    In business, you need to know how to write. And that involves learning a bunch of things like knowing who you're writing to and what kind of thing you're writing. In this episode of Crash Course Business Soft Skills, Evelyn talks to us about writing for business.
    ***
    Crash Course is on Patreon! You can support us directly by signing up at / crashcourse
    Thanks to the following patrons for their generous monthly contributions that help keep Crash Course free for everyone forever:
    Eric Prestemon, Sam Buck, Mark Brouwer, Bob Doye, Jennifer Killen, Naman Goel, Nathan Catchings, Brandon Westmoreland, dorsey, Indika Siriwardena, Kenneth F Penttinen, Trevin Beattie, Erika & Alexa Saur, Glenn Elliott, Justin Zingsheim, Jessica Wode, Tom Trval, Jason Saslow, Nathan Taylor, Brian Thomas Gossett, Khaled El Shalakany, SR Foxley, Sam Ferguson, Yasenia Cruz, Eric Koslow, Caleb Weeks, Tim Curwick, D.A. Noe, Shawn Arnold, Malcolm Callis, William McGraw, Andrei Krishkevich, Rachel Bright, Jirat, Ian Dundore
    --
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Комментарии • 147

  • @nantukoprime
    @nantukoprime 5 лет назад +262

    Most important thing I ever learned regarding business:
    If you have an important conversation, Slack chatter, or meeting, follow-up with an email summarizing things to all concerned parties. Especially when it comes to what you have done, what needs to be done that was agreed upon, issues that have come up, and any changes in schedule or scope. This gives an approximate date/time of the event, and is crucial to protecting yourself later if the topic gets revisited with office hearsay/politics added on.
    It also helps you with your peers, as no one likes doing meeting minutes. For the more cutthroat out there, it also lets you get first shot at defining the narrative following the event.

  • @somedragontoslay2579
    @somedragontoslay2579 5 лет назад +82

    "Put your subjects before your verbs and limit your use of 'to be's".
    That's a good quick summary of active voice for beginners.

    • @thewrastler
      @thewrastler 5 лет назад

      I always get called up for using passive voice (by Word) but never really understood it until this video!

    • @somedragontoslay2579
      @somedragontoslay2579 5 лет назад

      @@thewrastler I don't blame you. Voice is a monster that even the most experienced linguists are afraid of, and the school system does'nt help. But this will suffice for most people's goals. Just bare in mind that this is not 100% accurate and only applies to English, other languages manage it in different ways.
      But yeah! Live your life and be happy!

  • @armorsmith43
    @armorsmith43 5 лет назад +53

    A good book on this is “Style: Towards Clarity and Grace”. Especially for Engineers.
    There’s a free pdf online as of March 2019

  • @elsa9532
    @elsa9532 5 лет назад +169

    I l o v e how this series is presented. Please bring this presenter back

  • @beingpras
    @beingpras 5 лет назад +47

    Wow ! Thank you for this class. I'm going to business school right now and they are going to start with the same topic. This is really helpful. 🙏

    • @najrenchelf2751
      @najrenchelf2751 5 лет назад

      The Freedom Universe, success with that! 😊
      Cheers from Ireland. 🍀🇮🇪

  • @anagha1605
    @anagha1605 4 года назад +6

    Gosh, Evelyn I love your style of presenting! I train on Business Writing, and yet, I found enough to take back with me from this video. This kind of value add is exactly what makes Crash Course phenomenal.

  • @joewilson3393
    @joewilson3393 5 лет назад +16

    Another important business skill I hope this course covers is the benefits of Journaling. Which would be taking the time to write down conversations you had, success, failures, and lessons learned. Reviewing them months or years later, or in the event of an issue, will be very helpful. After all, do you remember the details of what you did 4 months ago? I know project managers that keep daily journals and review them regularly to check their development progress.

  • @Sandralexandras
    @Sandralexandras 5 лет назад +12

    As a non-native speaker new student who just start to study marketing, it's really helpful! Thanks! CrashCourse!

  • @colleenanne4032
    @colleenanne4032 5 лет назад +6

    You are my new fav human. You have a seamless and relaxed way about you that makes the information easy to remember. Thank you from a nearly 50 something looking for a healthy workplace. Thank you for all of the research that goes into these vids.

  • @beatahuszti1902
    @beatahuszti1902 4 года назад +5

    Evelyn. You are so so good in this quick tutorial. It was clear, enjoyable and helpful. Thank you!!!!

  • @Nico.Robin7
    @Nico.Robin7 5 лет назад +44

    I don't know much about business but I like listening to you.

  • @s_SoNick
    @s_SoNick 5 лет назад +1

    Seeing the Who/What/When/Where/Why/How reminded me of my old boss, he was always on about "The 'Ws' and 'Cs.'" and even had a poster printed up with them on the back wall. The Ws were of course what was mentioned, the Cs were Consistency and Clarity. I studied how everyone else was writing e-mails and the daily briefings that go out to the company's board members and got frequent compliments on my formal writing, but every time someone else would mess something up we'd all get a 15+ minute lecture on the Ws and Cs when he got into the office haha.
    I also really like the analogies in this series! I know this isn't the most recent video in the series, but I've had them randomly come up from RUclips's recommendation engine and I've enjoyed every one of them that I've watched!

  • @harm3825
    @harm3825 5 лет назад +3

    Love this series, keep it up!

  • @TheVexinator
    @TheVexinator 5 лет назад +32

    This is mostly good advice, but point #3 is generally horrible advice (disastrous in some business sectors). Project confidence in your abilities, do not express confidence in statements that you are not actually confident in. Otherwise, sooner or later you'll either make a serious mistake or face someone who is more knowledgeable about a topic and your poor judgement (in expressing confidence in something not worthy of that confidence) will sour your relationships both with customers and colleagues.
    Being successful in business does not require being deceitful. Sometimes it helps, but it's not a necessity. Better decisions are available when the decision makers have the correct relevant facts.

  • @steshka1015
    @steshka1015 5 лет назад

    I searched the best RUclips in Google search, and I'm lead here. Well, after watching one video,I agree. Very educational. I like it. Clean and precise.

  • @hassenfepher
    @hassenfepher 5 лет назад +2

    Acronyms!: i use a lot of acronyms in my job. like, ~40% of the nouns i use at work are acronyms.
    to battle this, i edit the auto-correct options in Microsoft word, which is the word processor i use, to auto-correct things like 'eac' to 'Exchange Admin Center'.
    this way my clients, and coworkers alike dont have to look up what im talking about, and i dont have to write it out either.
    also, bulleted lists are great in tech industries. they go a step further than headers to break down sentences into digestible bytes. because reading is for English majors.

  • @BrightIdeaPony
    @BrightIdeaPony 5 лет назад +17

    something funny I experienced when watching this video:
    during the part where it talks about "How to Limit Word Count", point number 2 "don't bury the lede" in particular, I was so sure that lede was supposed to be spelled "lead", and thought to myself, "did they really just leave that in and nobody caught it even during post-production?...."
    Then during the part where it says "check for typos" I thought, "oh my goodness, did NOBODY check for typos in this case? I have to see whether 'lede' is a word or not and if it isn't, I'm gonna be super helpful by writing a RUclips comment pointing out that subtle spelling error."
    ...Lo and behold, I discovered "bury the lede" is a correctly spelled phrase dating back to at least the 1970s, and I'm so glad I did my research before making a fool of myself and correcting a professional team of video-makers who do their jobs extremely well.
    TL;DR ~ a perceived typo taught me a little something extra besides the valuable information on writing for business that I came to this video for.

    • @chillsahoy2640
      @chillsahoy2640 5 лет назад +1

      I was actually thinking the same thing. Ended up checking whether lede was "a" correct spelling at all, and if it actually meant what the writers intended in this context. Even now, Chrome is underlining it in red, thinking it's not a real word.

    • @uskixs
      @uskixs 4 года назад +1

      OMG! That is exactly what I was thinking ... I was about to go check that spelling especially after she made the point about spelling :) ... too funny!!!

  • @najahramlan
    @najahramlan 4 года назад

    Love this. Am going to make students view this during MCO. Thank you.

  • @rakaahimsa3924
    @rakaahimsa3924 5 лет назад

    Thank you 🙏🏼. This video is really helpful

  • @AnjolaoluwaAwe
    @AnjolaoluwaAwe 5 лет назад +44

    I love how Evelyn hosts this 😁

  • @karthickraja2436
    @karthickraja2436 Год назад

    Thanks for the Valuable and Knowledgeble Content Team, I really Appreciate that, Do More to bring positive outcome from the Society !

  • @PokeProfSunny
    @PokeProfSunny 5 лет назад +4

    I needed this like yesterday >.

  • @ElizabethMcKinney-wi3gk
    @ElizabethMcKinney-wi3gk Год назад

    Love the video it make it a little more understanding to me very important in the business world

  • @camiloiribarren1450
    @camiloiribarren1450 5 лет назад

    Yep! Back when writing was an art and the best way to contact someone.

  • @kennethsulleza4282
    @kennethsulleza4282 4 года назад

    This is awesome!👏🏻😊 Thank you!

  • @eman_dotti9371
    @eman_dotti9371 5 лет назад

    Thank GOD someone made a video of this!

  • @thoughts4coffee
    @thoughts4coffee 5 лет назад

    I have so many coworkers who don't spellcheck their emails and chats and it drives me absolutely insane. Especially when they type "can" when they mean "can't" or "did" when they mean "didn't". It completely changes the meaning of what they said, and now I have to play detective and figure out what words were intentional and which were mistakes.

  • @AshWarriorAshes
    @AshWarriorAshes 5 лет назад +7

    Omg Bob's burger reference love it

  • @e-learning888
    @e-learning888 4 года назад

    Thank you so much ma'am. Very useful lesson

  • @Bassoomamor
    @Bassoomamor 5 лет назад

    Thanks, this is a vital lesson.

  • @RangerRuby
    @RangerRuby 5 лет назад +1

    Ug! I simply cannot get over the cuteness of the new intro. It just looks and feels so realistic while being cute. Or maybe I'm weird. (That's probably it)

  • @jessgatsby
    @jessgatsby 5 лет назад +2

    Love how you low key came for those recipe bloggers.

  • @dezent
    @dezent 5 лет назад

    This is good. Thank you.

  • @lalibdihahs2965
    @lalibdihahs2965 5 лет назад +1

    Great video! Also love the intro
    Soft music for soft skills, eh?

  • @mariodavidpalacio
    @mariodavidpalacio 5 лет назад

    Awesome. Thanks!

  • @BUDDH4licious
    @BUDDH4licious 5 лет назад +2

    I love you, evelyn!!!

  • @Pankaj-Verma-
    @Pankaj-Verma- 4 года назад

    Thanks for your kind help.

  • @yogitalearningcentre4332
    @yogitalearningcentre4332 5 лет назад

    Hey there I really like your information it will help me lots thank-you

  • @Chuka_lupin
    @Chuka_lupin 2 года назад +1

    Thanks!

  • @filmowczynia
    @filmowczynia 5 лет назад

    Thanks! Also could you recommend some books about business writing?

  • @eman_dotti9371
    @eman_dotti9371 5 лет назад

    You SOLD me from 1:32!

  • @kgp1958
    @kgp1958 5 лет назад +2

    Ooh. Ooh! Now do policy analysis for my undergrad interns....

  • @jamieserfajuan7943
    @jamieserfajuan7943 5 лет назад

    Love your humor 😍😍😍😍😍

  • @Brandonhayhew
    @Brandonhayhew 5 лет назад +2

    Can an emotionally written book can it draw attention from the audiences?
    edit: if your done rechecking your written page, can you test it with your associate or friend if this makes sense?

  • @laurenw.8178
    @laurenw.8178 10 месяцев назад

    Tina from Bob’s Burgers in the Thought Bubble was perfect 😂😂

  • @geoffreywinn4031
    @geoffreywinn4031 5 лет назад

    Educational!

  • @shahriariftekhar2558
    @shahriariftekhar2558 5 лет назад +3

    Please make video on Law,Ethics and Human Rights

  • @JustGaming-un6ph
    @JustGaming-un6ph 5 лет назад

    Thank you

  • @armorsmith43
    @armorsmith43 5 лет назад +1

    Is a more “involved” reader doing anything more than spending more attention to do critical reading?

  • @Vividlyvanilla
    @Vividlyvanilla 5 лет назад +1

    I love your hair

  • @chillsahoy2640
    @chillsahoy2640 5 лет назад

    Did you just predict that the 13th Doctor will face off against Davros? You convinced me!

  • @jaylajays7198
    @jaylajays7198 4 года назад +1

    9:21 is so relatable

    • @Hartono25277
      @Hartono25277 4 года назад

      Too bad most scientific and academic papers look that way
      (even though it's concepts and thoughts and research compressed already)

  • @skyeamberlove-a-peaceapoll8127
    @skyeamberlove-a-peaceapoll8127 5 лет назад

    she is amazing

  • @zeroamericanhero
    @zeroamericanhero 5 лет назад +1

    Ugh! If only those dang zombies in my hometown shared my passion❤️ for pizza! 🍕🍕

  • @elektrikhd
    @elektrikhd 5 лет назад

    I used to teach at a school where the principal would "memorialize" things, meaning "to write a memo about." XD

  • @joshuaadams8240
    @joshuaadams8240 5 лет назад +1

    W.C.E.F.T. and DFTBA you guys!

  • @Vividlyvanilla
    @Vividlyvanilla 5 лет назад +2

    I like this host bring her back put her in more vids plss😀😀😊😊😁🙂👍👋👋

  • @drefloresca95
    @drefloresca95 5 лет назад

    this series is SO GOOD! but why are the close-up shots cutting the top of Evelyn's head off? :/

  • @Sri_Harsha_Social_Guthikonda
    @Sri_Harsha_Social_Guthikonda 5 лет назад

    Why is next video private .?

  • @alphameetpatel
    @alphameetpatel 5 лет назад +1

    Good.

  • @lah2008jb
    @lah2008jb 5 лет назад

    I like your job

  • @tophers3756
    @tophers3756 5 лет назад +3

    One thing many people in the US have to learn when dealing with international associates is that not all cultures appreciate pleasant small talk or pleasantries at the beginning of business communications.

    • @korine86
      @korine86 5 лет назад +1

      Topher S The US is actually considered one of those countries that are more direct compared to a lot of middle eastern countries which tend to do a lot more small talk first.

  • @feynmanaruda8063
    @feynmanaruda8063 Год назад

    Valeu!

  • @vaibhavtripathi4951
    @vaibhavtripathi4951 5 лет назад +1

    I love you Miss.

  • @shaul542
    @shaul542 4 года назад

    awsome

  • @madhumitapaul436
    @madhumitapaul436 4 года назад

    I am average English speaker not have so fluency in English, I got stuck when I engaged in a long conversation beacause of this I could not write good email. Could anyone help me how do I improve my communication and writing skilld, please reply t

  • @user-vn7ce5ig1z
    @user-vn7ce5ig1z 5 лет назад +3

    It stands to reason that these tips would also work for non-business applications such as dating. 🤔

  • @Lazy_Llama
    @Lazy_Llama 5 лет назад

    Already do most of what this episode says cause I dislike writing in general.

  • @nidhi-nb7ws
    @nidhi-nb7ws 5 лет назад

    You guys should do a crash course cooking and get babish to host it

  • @bbyjayxo
    @bbyjayxo 4 года назад

    Okay but like the fact that she referenced doctor who in this video.

  • @marieleeart
    @marieleeart 5 лет назад +2

    Romania?

  • @jamesakame9000
    @jamesakame9000 5 лет назад

    Where's number 2?

  • @openmind5025
    @openmind5025 5 лет назад

    what is a vent session?

  • @coffeeabernethy2823
    @coffeeabernethy2823 5 лет назад

    BLUF, Bottom Line Up Front, is a good policy in emails, in my experience.

    • @kakikencing8390
      @kakikencing8390 5 лет назад +1

      Can u elaborate ?..it seems interesting!

    • @coffeeabernethy2823
      @coffeeabernethy2823 5 лет назад

      @@kakikencing8390 It's a military-ism; in a long email, it's common to have a BLUF right at the beginning, which is essentially the condensed point of the message; it's useful for situations where the message is sent to a large group, but it requires only situational awareness for some, and action from others.

    • @kakikencing8390
      @kakikencing8390 5 лет назад

      Owh I see..thanks for the explaination

  • @gibberishname
    @gibberishname 5 лет назад +2

    Evelyn, i like you a lot, but if you don't remind me, i very well MIGHT forget to be awesome!

  • @JCResDoc94
    @JCResDoc94 5 лет назад +1

    Twitter is important for honing skills succinctly. Communication skills require practice. Twitter is important for practice.

  • @RebelScout1
    @RebelScout1 5 лет назад

    Bury the lede? Funny how I never knew how to spell this correctly. Ty

    • @RebelScout1
      @RebelScout1 5 лет назад

      Except apparently the reasoning for lede itself was an invention in the 80s. They really mean a lead. Usage is so important though.

  • @rozempire2843
    @rozempire2843 5 лет назад +13

    See you on the internet somewhere
    else

  • @soronoc
    @soronoc 5 лет назад

    I like Evelyn from the internet

  • @bluejedi723
    @bluejedi723 5 лет назад +2

    Grammarly is a free, awesome tool to double check your writing.

  • @Shaunteetalkstv
    @Shaunteetalkstv 4 года назад

    Internet cousin, is that you?!

  • @kannan3801
    @kannan3801 5 лет назад

    1.double check to avoid miscommunication, spelling

  • @bl00dhoney
    @bl00dhoney 5 лет назад

    Hey cuz

  • @rdfi1823
    @rdfi1823 5 лет назад +1

    It's not helpful to argue about the importance of formatting versus content. They're both important; however, formatting is what the reader sees before reading any word. If your writing is poorly formatted, no one will read it.

  • @ashleyhermamstyne1528
    @ashleyhermamstyne1528 5 лет назад

    Third

  • @RandomRighteousness
    @RandomRighteousness 5 лет назад

    EVELYNNNNNNNNN?!??!?!?

  • @gabrielfagundes9208
    @gabrielfagundes9208 5 лет назад +23

    Am I the only non native english speaker here?

  • @jarethtorres72
    @jarethtorres72 5 лет назад +1

    First

  • @EpicFuckingCoolGuy69420
    @EpicFuckingCoolGuy69420 5 лет назад

    First!

  • @GOJOistheBESTuRAT
    @GOJOistheBESTuRAT 5 лет назад +1

    ARMYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY

    • @GOJOistheBESTuRAT
      @GOJOistheBESTuRAT 5 лет назад +1

      WHO THE HELL AM I DO YOU WANNA DIE I JUST WANNA FLY I WANNA GO

  • @neilcidial-masrysandagesid7796
    @neilcidial-masrysandagesid7796 5 лет назад

  • @Somerandomguy524
    @Somerandomguy524 5 лет назад

    Ugh I can't watch these, they remaind me of... well, my job...

  • @AliceRamsay
    @AliceRamsay 5 лет назад

    Bury the “lede”? Isn’t it “lead”?

  • @Subeechali
    @Subeechali 5 лет назад +2

    Today I learned that it’s lede, not lead. 😜

    • @rezasanaei9770
      @rezasanaei9770 5 лет назад

      Is it? lead is used as the opening sentence or paragraph!

  • @abohd836
    @abohd836 4 года назад +2

    كويز رضا وينكم😂

  • @marieleeart
    @marieleeart 5 лет назад +1

    Idk why I'm here

    • @i_smoke_ghosts
      @i_smoke_ghosts 5 лет назад

      nor do we but thats ok make up tutorials are down there on the right >

  • @STMoody6
    @STMoody6 5 лет назад

    The script probably should have read, "... explaining initialisms"

  • @nathanpen1031
    @nathanpen1031 5 лет назад +1

    You mean writing in Ebonics isn't a good idea?

  • @user-us9hv7ml2w
    @user-us9hv7ml2w 4 года назад +1

    Booooo! The new doctor who sucks!!!

  • @wanderingrandomer
    @wanderingrandomer 5 лет назад

    5:17 this is my generation, isn't it? Ugh, gross.