Using an IT Skills Matrix at Your Nonprofit

Have you ever used a skills matrix in IT change management at your nonprofit?
Do you know your super-users and early adopters? Your champions and ambassadors? Do you know who on your staff will happily and reliably use the tool exactly as trained vs your staffer who is always looking for new features and finding new shortcuts? Do you know who usually needs a little extra training and review sessions? Who is tech-hesitant, or even tech-phobic? How can you make your IT roll out a success for ALL your users? Can using an IT skills matrix make a difference?
Join Build change management expert Heather Ritchie in an interactive, free webinar to learn about this simple and effective tool. She will share a spreadsheet template, talk through real life scenarios and examples from her work, and explore the benefits and challenges of creating a staff skills matrix.
A skills matrix is also a useful tool to increase the value of training and enhance your conversations about professional development. Where are you investing in your staff skills? Where should you invest? Where do your staff want to learn and improve? What skills will help them and your nonprofit the most?
How can using an IT skills matrix improve new tech rollout?
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As with all our webinars, this presentation is appropriate for an audience of varied IT experience. Community IT believes strongly that your IT vendor should be able to explain everything without jargon or lingo.
Community IT is proudly vendor-agnostic, and our webinars cover a range of topics and discussions. Webinars are never a sales pitch, always a way to share our knowledge with our community.