Hey, Great video. Thank you for sharing. If a service desk team is monitoring the task queue and completing them as they are created, I have a question. If they open the task, I understand the task contains limited details such as "Create ANPC account" but there are no details on the user. Does the analyst then need to open the RITM and/or Request to find these details to complete their task?
Hi! Hope this finds you.. Is there a way to find if any attachment is attached to the RITM of request in service now by creating a report!? I have limited access to snow in my vm! They have restricted most of the functionalities! I can't do scripting as well.. Reporting is the only way.. could you please help me with it!? Hoping for your reply..
It's amazing, please do more videos like service catalog,workflow.
Sure.thanks
Great video keep going!
Really worthy 👍
Thank you very much, very informative
Super explaintion....
Hey, Great video. Thank you for sharing. If a service desk team is monitoring the task queue and completing them as they are created, I have a question. If they open the task, I understand the task contains limited details such as "Create ANPC account" but there are no details on the user. Does the analyst then need to open the RITM and/or Request to find these details to complete their task?
Hello, madam it been very long time, you have not uploaded new videos pls upload realtime scenarios which u faced.
How to find the job regarding service now catalog and RITM Stask i am not getting job i have 3 years experience.. Please help me
Hi!
Hope this finds you..
Is there a way to find if any attachment is attached to the RITM of request in service now by creating a report!?
I have limited access to snow in my vm!
They have restricted most of the functionalities! I can't do scripting as well..
Reporting is the only way.. could you please help me with it!?
Hoping for your reply..
Hi I have. A scenario why the ritm state still in work in progress when sctask is closed .is there any issue with the flow designer
Very Useful
thanks
Super video
how to raise a request for non catalouge
Can u Tell me how to apply for this job?