I find it funny how when Ollie is feeling a bit more chill Josh became more active and became the one making the silly jokes. Real friends right there 😂
I’ve literally seen Chick-fil-a employees change a customer’s car tire. At my location, they walk around the restaurant to your table and give you refills and extra sauce if you need it. During breakfast, there is constantly someone walking around with a pot of coffee to fill up anyone’s coffee cup. 100% the best service of any fast food, and it’s not even close.
I've been to a couple of locations where the service wasn't up to CFA standard. But it was STILL better than other fast food places. Even when they're mediocre they're better.
I work in front of house at CFA and it’s so fun being able to check in on everyone in the dining room, giving them extra sauces or refilling their drink. Also gives me a chance to char with them, especially the regulars that come in. And to keep an eye on the dining room to make sure it’s tidy. Just a fun job all in all. You work hard but honestly it’s worth it. The CFA I work at has a great owner and has built such a wholesome team.
@@anxioussartist7557 fr! i work foh (mostly dining room bc I’m new) but it’s always so fun! it gets boring at times when no one needs a refill, no tables to clean, etc, but it’s still so worth it
My favorite COVID story was when a drive through covid testing center was having a horrible time at keeping everyone organized and it was crazy backed-up , so they called the manager at the local CHick Fil A and they fixed everything in 15 minutes. They also have the most efficient drive through of any fast food :)
The drive thru will literally be piling onto the street at my Chick-fil-a and you’re still out of there in about 5 minutes because it moves SO fast. It’s ridiculous!
its so funny that after all those years of them sharing food, americans suddenly woke up and feel icky about it o-o when hello.. half the time they lived an asian culture where u share food so ofc they would share the same sandwich even XDD especilly when they are family like and are not sick
Every manager at Chick-fil-A is like Jacob. They know how to find good managers and staff, and they know how to retain them. That's an very important part of the Chick-fil-A success story.
Aka they pay them well, have good benefits, and respect everyone. It's not a complicated recipe for creating a successful business, but so many others cut every corner possible.
@@citisoccer actually there pay isn’t that incredible. Most employees make between 12-14 an hour with leaders making between 15-17 an hour usually. They do give you a 9.50 break meal every shift tho.
@@lucasbrown6887 i mean if your goal in life is to work at chickfila and be content with that pay then you really should rethink your goals because your end result shouldn't be working at one it should be owning one lolz xDDD
@@mellchiril as someone who worked in a CFA before, I got paid really well for a student and my co-workers were really good as well. still friends with many of them.
Hi Josh and Ollie - In 2025, you can get Chick-fil-A in the UK. The company just announced they will open several Chick-fil-A in London in early 2025. Try it and let us know how it is compared to the Chick-fil-A you had in the US. 😊
So I am a chick fil a employee and the reason everything was so good was because we make everything fresh. That chicken is real chicken cooked freshly the lettuce and tomatoes are real ingredients cut fresh that day the tea was freshly brewed that very morning and the lemonade was mixed early that morning and stored in a cooler till it was ready to be served. Also our number one priority is our customers we always do our best to make you happy that is why Jacob checked in at the end usually we also check in once it twice throughout the meal just in case you might need something such as extra sauce or a refill. Chick fil a sets a higher standard for our employees than other restaurants do and I am glad we made a good impression on you guys.
Thank you for representing! My brother works at the Dwarf House in Woodstock GA. We love our Chikfila workers down here as though they're serving in the military lol ❤ god bless and Merry Christmas
@@adnankazim88 Yes so when I went through the hiring process the way they picked me had nothing to do with ability that is what trainers are for they hire employees based on what kind of personality they have if they guy being interviewed is a jerk his chances of being hired are less than zero on the other hand it you are a really good person who gets along with people and is very nice to everyone you have a very likely chance of being hired. After all they want their staff to get along with each other and the number one store policy is to make it a pleasant experience for our customers so we will hire someone with no talent but who is a good person and wants to learn over a guy who is amazing at everything he does but is a total jerk.
@@adnankazim88 Also each chick fil a is individually owned rather than having one guy in charge of like fifty stores so that makes the team members a lot more like a family than other restaurants.
Once in Washington DC, I went into a Chick-fil-A and they were giving away free meals to anyone wearing a cow costume. Mobs of very poor children were pouring in, without cow costumes, and the shop gave everyone little cow ear hats to wear so they could say they had a cow costume. The people were so poor you could tell that going to a fast food restaurant was an expense they could NEVER afford. The children were so excited!! It was like Christmas morning for them to be there! I cry now just remembering it. I thought it was the nicest thing I had ever seen a restaurant do. The staff treated each person as if they were royalty. I will FOREVER love Chick-fil-A for doing that.
I went to Chick-fil-a with my mom, and they had someone walking around in the cow suit; the guy was so tall, I asked him if he was my cousin (as a joke) he just gave me a hug and messed with my hair. I was 18, and he read me perfectly because I hugged him back and said Bye Dom when he left. lol 🤷♀️
As a current employee of Chick-Fil-A, the lettuce and tomatoes were absolutely fresh. We get shipments nearly every morning. The lemonade and tea were also made fresh that day. I'm glad you enjoyed it! (next time, try the mac and cheese)
@@yeonchuljung4952 yes and I can't even begin to describe how incredibly delicious it is. I would suggest you get to a Chick-fil-A asap and order some.
I love how the guys addressed that some people would take offense in their sharing everything like lovers. If that affronts someone, it's their problem. I think Josh's and Ollie's friendship is beautiful and the fact that they don't shy away from showing how close they are shows that they are secure and comfortable in their own skin.
I think it's gross but wouldn't consider it "my problem" or a problem at all lol. And I never associated sharing bites with being lovers. I love my friends too, but don't consider it an insecurity issue if I don't want to share saliva.. Being the sandwich is only a few bucks I don't think it's odd to wonder why they don't each get their own lol.
@@faz1483 This is so wild to me, calling it gross. In my friend group, it's totally fine to eat into each other's stuff, even eating with the same fork or drinking with the same straw. It is intimate in a way that seems to make some ppl uncomfortable though...
@@LaneyElward Is it that wild? I love my friends too but I don't want to share saliva. Nothing at all to do with being uncomfortable. More to do with not wanting to eat my friends spit / slobber. I don't think that's as wild as you claim.
As someone who works at Chikfila, they’re trained to be sociable, but most of the people there are actually really just nice people in general. You have to be a people person to work FOH. Even BOH is expected to provide customer service if given the opportunity, and we try. Usually if I’m off a shift and I see someone waiting for a refill, I’ll usually go and refill it myself, to make things easier for the customer and FOH. It gets busy sometimes and there’s not always enough hands up front.
Yeah, I think the food there is middle tier, but every time I eat there, I walk out continually impressed with how well they are run. Most fast food places, the person taking your order just stares at you blankly when you get to the counter and doesn't even bother to greet you. When the transaction is done and I thank them, they don't respond. Chick-fil- is the exact opposite. Great service every time.
My dad was a mall manager back in the 80s. He was getting ready to sign Chick FIL a as a tenant inside the mall. However he had a concern where they were closed on Sundays whereas other food tenants were open. The representative said "Sir, we will outsell all your other tenants combined open only six days a week." He was good to his word.
I worked at Chick-fil-a for 7 years before I graduated college. I am proud of how it was represented here. I don't want to work food service again, but I am very grateful to have worked there when I did. They treated me very well, which is weird to say regarding a fast food restaurant. They even gave me (or anyone with enough hours worked) a $1000 scholarship for college. I completely agree with everything you guys said about the food and the service, that's what they are known for. Best thing not on the menu is a large waffle fry with a side of the cream cheese they use for the bagels during breakfast. It may sound odd, but it's a bit like having really good cheese fries with ranch dressing on top; it's cheesy with a subtle tang.
Know that they discontinued the bagels back in I believe 2020/21(?) but if you want cheese fries we do offer now a cheese sauce (a white cheddar cheese) and it’s super good!! -current CFA manager
I work there right now haha, I help with the food quality part of my store and the first thing I see is the fries were not packaged enough 😂 but totally agree its amazing place to work for
I've been working a while now too. They really are THE BEST Fastfood place (at least compared to In-n-Out) that treat their employees with respect. Considering Wendys, McDonalds, and even Burgerking for a week (when I was a teen), I always have fond memories of Chickfila. Considering people try hating on them for the beliefs of others though, genuinely upsets me. Since they can't separate between the Individuals and the Corporation. But ultimately, Chickfila is one of THE BEST companies to work for. ESPECIALLY for a 1st time Job!
We have dips in the UK, I think it’s just that they thought the dips were just for the nuggets and fries as usually a burger would have the sauce on it etc
I think dips in most countries are usually meant for fries and nuggets. Dipping a whole burger is bizarre but I would love to try that out next time I'm going for fast food burger.
I am a Chick-fil-a employee. We do put a lot of sugar in the tea and lemonade. The number one deluxe is my favorite entree. The cookies and cream milkshake is made with real Oreo crumbles. And we do try very hard to be the best at customer service. I am glad you enjoyed it.
@Jayden R this is a late comment, but Chick-Fil-A is notoriously strict with who they hire and that’s why they almost never franchise. It’s illegal to deny anyone employment based on multiple things, and sexual orientation I’m fairly certain was recently added to that list. They didn’t reject you because you’re gay, it was because you didn’t fit what they were looking for. It’s kind of disheartening to hear that you’d blame it on something like that instead of accept you could have just not met their specific requirements. I don’t even eat Chick-Fil-A, but they’re a well-established, respected, and thorough company.
Chick-fil-A worker here! I work in the kitchen, everything is hand breaded and fried in store. Served so well! Also, a quick fun fact, the autumn spice is called that specifically because there is no pumpkin in it! 🙃😊
Chick-fil-a has the best customer service of ANY fast food place, anywhere. And it’s like that at every location. It’s astonishing and truly refreshing. Their chicken just also happens to be delicious. 😊
I worked at Chick-Fil-A for 5 years and this has to be my favorite review of our food! Chick-Fil-A is so common in the south we don't often get to see people trying it for the first time, glad you guys enjoyed it! (By the way the A stands for grade A chicken, it's to show the quality of the ingredients we put in our food) :)
I just tried Chick-fil-A like a year and a half ago because I live in Vermont and we don’t have one here and oh my God it is the most delicious thing I’ve ever had in my life and I think I’m going tomorrow and I’m so excited 😂😂
I guess I never thought about it before that not everyone has a Chick-Fil-A because I live in the south and I remember when they were originally in the malls only and there was always someone standing outside their section of the food court with a tray of cut up nuggets with toothpicks in them giving out free samples so that you would go there and give them a try. LOL I guess it has just always been a part of my life, it has just gotten easier now that they have iPhone apps and stand alone stores LOL But I imagine that how people talk about Chick-Fil-A and how good it is and that is what I hear about What-a-Burger and that is something that we done have on the east coast. Makes me curious if they are as good as Cook Out because that would be doubtful 😂
The three reasons people go to Chik-Fil-A more than almost any other fast-food restaurant are their universally excellent service standards, incredibly efficient drive-thrus, and surprisingly good food. The commitment to being closed on Sundays does annoy some people, but I don’t think I’ve ever heard someone who likes their food actually condemn them for upholding that standard.
Worked there for five years and I loved having a guaranteed day off. There was only one sunday I ever worked and it was when a snow storm hit. Manager called everyone saying "Don't do it if it would be dangerous, but if anyone is available to come in we are going to cook some food and give it away on the highway where people are stuck. They said it would take 6 hours to clear everyone out." So I think 6 of us ended up making it in and we had enough to make over 300 sandwiches and passed them out. My toe and fingers were frozen but worth it.
I ate at the very first Chick-fil-a in Greenbriar Mall in Atlanta in 1967 with my new girlfriend. It was near my high school and it quickly became very popular. For many years, they were only in malls, then gradually moved to free standing stores. I later married that girlfriend and in June of this year we will have been married 50 years. I am thinking of taking her to Chick-fil-a to celebrate.
I remember the first one that opened where I live in the mall. My friends and I loved it from minute one, And the food has not changed one bit since the late seventies as far as I can tell.
As a Georgian, I’m glad you guys got to enjoy a hint of our southern hospitality. CFA is on a different scale and it should not be compared to other fast food franchises.
gotta love the way the worker Jacob handled that one, seemed like he was a nice guy, had good knowledge of their products and even checks at the end so that they are happy with their visit
This is actually a pretty standard CFA practice! I worked at CFA for a year and a half. It’s called second mile service! (Going the extra mile). It’s not always the person who took your order, but they actually have people who are assigned to the dining room as a “host”. They are primarily responsible for making sure everything the guests are around is clean and they are also primarily responsible for making sure the guests are having a good experience. They have to periodically go around to everyone and ask them if everything with their meal is going well and offer to get them refills on drinks or get anything else they may have forgotten or need like napkins, forks, ketchup, more sauces etc. Pretty cool! Very different from most fast food restaurants.
@@ChocoQueen24 In the video where they tried fish and chips in Australia with Andy Ollie mentioned that he got really sick if he ate fries too much. But still yea I haven't ever heard of people having allergies with potatoes
@@NamPham-kh4tg I haven't heard of people being allergic either, but more having intolerance? My partner and his mom can't do too many potatoes, even mashed potatoes, without it upsetting their stomachs and getting heartburn
I jumped out of my skin when I realized that this is my childhood Chick-fil-A! I don’t live there anymore but it’s good to see that one of my favorite places is still around 😊 also the Chick-fil-A sauce is one of my favorite things on this earth…same with the lemonade. Glad to see y’all enjoyed this little slice of Southern culture
@UC6eKL-toi_esty2zyj1HnUA subjective. I acknowledge you do not and that's your right dude if you're from here, just ironic to be able to say that while supporting both a site like youtube and a franchise such as chick-fil-a which relies of the American dream lmao.
I just recently tried the restaurant for the first time because the closest one to where I live is about 40 minutes away. I was in my car and went through the drive-thru. I didn't know that the sauces came separately and I thought it was kind of a waste. Now I get the idea but it still is not good food for eating when you're on the road
This might sound silly, but i could watch an hour-long video of these two eating, especially Josh. He's so expressive, especially when it comes to food he likes. I honestly watched the "sugar overload" on them both about 10 times, and Olly's eyelid fluttering was ADORABLE!! You guys' videos cheer me up. 😊
Chick-fil-A is the ONLY fast food chain I've worked at that I left still wanting to eat there. I feel good eating there knowing how strict they are with procedures and standards. They had people scheduled to come in JUST to cut and squeeze lemons. No joke.
If you think Chick-fil-A is the bomb diggity, You need to travel outside your bubble. What you experience as great is mediocre to the rest of the world. I encourage travel. It opens not only minds, but pallets.
@@iocantokg I mean, that’s not even what the comment was about, he simply stated that it is the one fast food place he can still eat at after working there. Speaking from personal experience, I cannot eat Sonic or McDonalds anymore after working there, so that’s impressive. He never said anything about it being amazing. Besides, as was shown by the people in this video, it is still good.
@@iocantokg Maybe they have traveled the world and they still think its the bomb diggity. You couldn't just let someone like something could you? Instead you would rather come off as supercilious. What you experience as great is mediocre to others as well Kimmy :D I encourage learning respect. It opens not only your mind, but hearts.
Hi Josh and Olly! I’m so glad that you enjoyed going to Chick-Fil-A so much, I’m actually a team member/trainer at my local CFA out in Kansas. I thought I’d answer some of your comments for fun! First off, the #1 sandwich only looks weird because of the packaging. It looks just as good as the #2 deluxe before it goes into the packet. The claw boxes are a lot harder to source and more expensive for corporate so we simply use the packets for any sandwich that does not have lettuce or tomato on it. Pro tip! If you want your sandwich to look beautiful every time, add on some lettuce or tomatoes! Our produce is always fresh, our amazing kitchen heads receive shipments at least 3 times a week with fresh produce which is then prepared daily by our incredible kitchen staff. As for the shakes, I don’t think that the Autumn Spice Shake actually had any pumpkin in it? When preparing it we used a syrup and a cookie crumble, but I don’t remember pumpkin being among the ingredients. The Cookies and Cream shake does use an Oreo crumble that breaks down a little bit during blending, but not too much. I’m glad you liked it! It’s my personal favorite! The lemonade is homemade! We make at least 120 gallons of it in-store every day, usually more! Finally, Jacob did do a great job of coming and checking in with you during your meal! We actually ask our team members to check in with our guests periodically. Our team members are held to very high standards no matter what position they are working in that day. According to my HR Director only 7% of applicants nationwide are selected to work at CFA. Again I’m so glad that you enjoyed your time at CFA, next time I HIGHLY suggest the Grilled Club Sandwich with the Honey Roasted Barbecue sauce! It’s one of my absolute favorites!
The "pumpkin" drama was a reference to Starbucks getting sued because their "pumpkin spice" didn't have any pumpkin in it, and somehow losing that court battle, forcing them (hilariously) to have to include actual pumpkin in their pumpkin spice. Of course, anyone who bakes knows "pumpkin spice" is just a blend of spices that taste good when added to pumpkins, and not a spice that comes from pumpkins, but the court seemed to think that was no longer common knowledge, and "pumpkin spice" was ruled false advertising. So the Jolly crew were never under the impression that pumpkin was in the milkshake. They were joking that the shake was named something that couldn't be confused with an actual ingredient (autumn) for legal purposes.
As a chick-fil-a worker, i came into watching this confident, i left even more with a smile, and the comments are so fun 😭 Edit; I got fired for being scared of a guy who was on hard drugs, aggressive and had a gun in his pocket
@@ertfgghhhh take a breast, beat it up, then crack an egg into a bowl and add pickle juice and whisk it, then in another bowl add flour, salt, pepper, and any other spice you want and mix it, then dip the filet into the egg mix and then the flour, then egg, then flour, then egg, then flour, and then fry it until it's golden brown and cooked in your prefered cooking oil
If sugar content is a concern, Chick-fil-A also sells unsweetened ice tea and diet lemonade, and those are good options as well! Fun episode! Chick-fil-A really does have tasty food! :)
I really miss full-fat Sprite (the regular has reduced sugar here in the UK), it really brought out the lime! The citrus Mountain Dew is pretty close, once you get used to the caffeine aftertaste!
My favorite experience at chick fil a is when I was walking in there was chickfila workers walking in behind me so I held the door for them and they said “thank you” and I said “my pleasure” and they both started dying of laughter.
The lemonade is homemade, we make new batches everyday with real lemons! It was actually one of my least favorite things to make but I’m glad people enjoy it! And I hate how overly sweet American drinks are too! 😝
This is why my favorite lemonade is just drinking concentrated lemon juice from the squeeze bottles used for cooking. I want my lemon drink to taste like lemons.
A lot of y’all have to realize that they have a reason to be happy. They get PAID. Most other restaurant places do not have the level of service or food quality because they’re paid significantly less, which is what also makes they’re food cheap.
@@PhysicallyAwake It's amazing how few businesses catch on to this... I would say the exact same thing about shopping at Trader Joe's. The employees are ALWAYS super friendly, and actually try to help you if you're looking for something. They express genuine disappointment if they're unable to help you. McDonald's definitely has the capital to pay it's employees just as well.
I worked at Chick Fil A For 10 Months and I shall inform you we get fresh lettuce and tomatoes and other produce almost every day to every other day and we prep everything that same day. 🥰 that’s why it’s so fresh. Same with the bread it’s almost every other or every three days. I loved working there. I worked in the kitchen and it cool to see they standard and managers overseeing to make sure everything goes well. Good work ethic and treatment of their workers. ☺️
2 things about Chick-Fil-A that stand clear above the competition apart from the fabulous food.... 1. The Service. The atmosphere and the general attitude of the staff is unmatched. 2. The Drive Thru. Chick-Fil-A runs a drive thru like a team of physicists developed it. A line with 20 cars ahead of you might take up 4-5 minutes of your day.
*as long as you're not at the Norwalk, CT location where you can be stuck in the drive thru for over 20 minutes in a line like that. I wish it was the exception more than the norm. 🙄
@@heruhcanedean God no. I mean it is worth 30 mins maybe. Definitely worth a "oh hey its right there and it is lunch time". Or I guess for you it is worth a "oh a had to drive into town for something entirely different, but I am hungry." It is damn good, but not like life changing.
1) the chicken is breaded and fried at the restaurant 2) the lemons are squeezed and lemonade made at the restaurant 3) Oreo milkshake has crushed Oreos.
What’s really cool about what you guys have done with some of these videos, not only am I thoroughly enjoying watching you guys experience the foods we eat here in the US, but watching you enjoy it reinvigorates an appreciation within me for what we have. It’s easy for some of us to take it all for granted when you’re born in it, live in it, and don’t often leave it. Thank you guys for doing what you do!
It’s so nice that you are proud of where you work! Work can really suck if you don’t believe in what you’re doing and that works positively the other way! ❤
I was surprised they didn't mention the fresh flowers. I've never been in a Chick-fil-A where they didn't have a bud vase with a fresh flower on every table.
I have been watching you guys for awhile. I return to watch some, like this one. I can't get over how well you guys play off each other. It is so amazing to my how genuine your friendship is, and your humors, personalities, interests and reactions work together! Y'all just crack me up! Thank you for how awesome you guys are! I would love to have y'all meet in Mexico City and do a food tour!
I love how even Englishmen acknowledge the high service standards of Chick-fil-a. They're kind of known for that here in America, like they're probably considered the best service a fast-food chain can offer, so much so that it's even become a meme that Chick-fil-a workers will go above and beyond for you😅
I liked Ollie's response, though. "The only time the manager comes up to you in a fast food restaurant in the UK is is you're peeing in the corner." That one about killed me!
We don't have Chick-fil-A in my country. But I went to try it for the first time several years ago (few months ago before covid) and was surprised with: 1. How nice the people there. Every workers were super pleasant. 2. How the food tasted pretty good. 3. They're just the nicest. Seriously.
I cannot believe they were at this Chik-Fil-A!!! I’ve been here hundreds of times on my way home from school. I could driven past you guys while running errands for Christmas! OH MY GOSH I CANT BELIEVE YOU ARE IN MY HOMETOWN!!! Enjoy!!!!💜
I've had Chic-Fil-A in Texas and California. The staff are so friendly. Their customer service was exceptional. Their locations were spotless. The food is delicious. Also sometimes you feel the food is at a higher quality than other fast food joints. The only downside I think we've faced is the fact that if you ever crave it on a Sunday, you need to change your plans xD I wish they were able to go international.
This makes me so happy! My husband is the director of area operations over 3 Chick Fil A's! So fun to see CFA get a good shout out. Glad you gents enjoyed :)
I worked at Chick-fil-A in high school and let me tell you that everything really is fresh! I definitely made the tea and lemonade (from freshly squeezed lemons) myself in the back and the amount of sugar in those scoops was mind-boggling hahaha.
It's all about the grilled nuggets and frosted lemonade! The mac and cheese reminds me of elementary school mac so it's super nostalgic for me personally
I am a semi new employee to chick fil a and I must say it really is top quality, I work five days a week I’m two months in and have gotten something every day! Great staff, workplace, and pay for anyone looking for a new gig!
Saying that the Autumn Spice Milkshake sounds "like something a lawyer came up with" is top-tier comedy 😂 Also, as a Southerner, Chick-fil-A and Jolly is a video I never knew I needed.
I'm glad y'all enjoyed it! I work at Chick-fil-A, and almost everyone is as nice as Jacob! And they do make everything fresh in the Kitchen! As far as the shakes go, in the spring we also have a Peach milkshake and now, in the winter, we have a peppermint milkshake that's really popular. Sometimes we have seasonal sandwiches as well. And if you ever try Chick-fil-A again, our breakfast menu is really good. The salads are pretty good, too.
The most compelling thing about Chick-fil-A is their customer service and their uncanny ability to service hundreds of people thru their drive thru lines with a smiles on their faces. I used to call on them as a customer in Georgia, and everyone there was so very nice to me. Even allowed me to eat in their cafeteria where the food was free. They are the real deal
Whataburger could learn a thing or two from CFA on how to run a frikin drive-thru... the big dub is my go-to for burgers just as much as CFA is for chicken, but I skip Whataburger if the line is any longer than 2-3 cars, and the dining room is closed (which unfortunately they started doing after Covid if it's late).
@@nahor88 spot on. Even if there is a long line, I'm never annoyed at CFA because everyone is working hard and unfailingly polite. Whataburger not so much
It's amazing how Josh can go from eating in the best restaurant in the world to this, and say "THIS IS REALLY GOOODDD! " and act like it's the best food in the world!
I honestly love that you guys share your food! I feel like so many people (understandably) feel weird about it, but i think it says a lot about your relationship! I only share food with my closest friends.
Chick-fil-A has the most wonderful staff! The first time I went was in Georgia as they were not in my home state at the time and I remember thinking it was a Southern thing to have such friendly and helpful staff, but now there is a Chick-fil-A just a block away from me, in Seattle, and the staff there is just as great!
8:34 I will say, Josh, this is what Chik-fil-a teaches its workers to do. I worked there for a bit, and we were taught to do table touch-ins, which basically means we would come up, ask if everything's good, and make sure y'all don't need anything. The customer service and speed of service are another thing, other than the food, that makes people enjoy going there so much.
My brother-in-law moved to America about 3 years ago and once we showed him Chick-Fil-A, it was game over. He basically has it at least once a week now, and like everyone, craves it the most on Sundays.
That’s Hi-C (high-see) fruit punch. 😂 Growing up it was considered a children’s drink. It’s what we had before juice boxes. In fact, I think you can get them in juice boxes.
Hi-C mango-melon is something else! I'd finish off a giant 24-oz cup of that stuff every day at work during the warm months ... if it weren't for the giant 24-oz cups of watermelon Crush I alternate them with. Such an embarrassment of beveragical riches.
I’m really glad y’all liked the cookies and cream shake. The Oreo cream pieces in the drink are epic. I try every single cookies and cream shake at every restaurant that offers it. And even after thirty years of looking around, Chik Fil A has the best one. It baffles me.
I don’t know if you have a cook out near you, but I’ve also gone to many places and whenever I get a shake, it’ll always be Oreo. Cook out by far has THE best shakes. So if you ever go to a cook out I recommend trying it, plus they usually have a bunch of different shakes. Mine has over 42 flavors.
Did ya’ll notice when you said thank you they say, “my pleasure”? That is a Chic fil a standard of Southern hospitality that is used even at their restaurants here in the Northern state of Michigan!!
I think the autumn spice is gingerbread flavor. It's so funny to see someone experience Chick-fil-A for the first time. I grew up on those awesome sandwiches and love the company. Always friendly, always good food, always reminds me of my mom.
I grew up when the only place Chick-fil-A was available was at the mall. The first free standing store like they have now was built in my neck of the woods.....Snellville Georgia after I had graduated. I think it was around early 90s.
“You could feed an English town with that.” is a new metric in Food Journalism that we never knew we needed. Thank you, Ollie!
Lmfaoo best line 😂
@@khalilahd.How does he come up with these one liners?
This is where 2 TISS buddy's meet
You could probably construct an English town with a double gulp.
@@thejatangamer_1877 Nice to meet you!
I find it funny how when Ollie is feeling a bit more chill Josh became more active and became the one making the silly jokes. Real friends right there 😂
It's the beard, he's got this whole new composure to him
That the sign of a great relationship.
They are technically lovers anyway so that much is expected
They really are the perfect friends. If they were a tv show people would ship them together but they’re just basically brothers
I think Ollie did some research about the Chick -fil -a empire before the episode if I'm honest.
I’ve literally seen Chick-fil-a employees change a customer’s car tire. At my location, they walk around the restaurant to your table and give you refills and extra sauce if you need it. During breakfast, there is constantly someone walking around with a pot of coffee to fill up anyone’s coffee cup.
100% the best service of any fast food, and it’s not even close.
i dont know why but i find your first sentence hilarious. what a bizarre situation, but in a good way
😭
So true. They go above and beyond. Literally memes about them doing extra stuff like that 😂
It’s their pleasure.
They even clean your tables off for you! Deliver your food as if you’re at a regular restaurant!! It’s such a nice experience!
As a former employee of Chick-fil-A, I was confirm the lemonade is 100% homemade. I used to squeeze the lemons in the morning and make it for the day.
Same I use to piss in the lemonade then add a little bit off special sauce 👏
@keabob9440 no you didn't. You obviously never worked there. Chick-fil-A doesn't hire garbage.
@@keabob9440 You must be British, we dont say piss, we say pee in the US.
@@vettv3462 nah we do, YOU don’t
@@vettv3462yeah if you're 12
“We share everything…well we don’t share a bed” love how they had to clarify 😂😂 I love how close they are they’re best friend goals for sure
I like more that Ollie clarified that he hadn't pee in corner of a fast food 🤣
They know they'll get an earful from Father Chris if they're not clear.
Don't share a bed... yet.
They didn't point out not sharing their wives tho.
2:10
“In England the manager only comes up to you in a fast food restaurant if you’re like…. I don’t know… peeing in the corner”
This took me out 💀😂💀😂
The funniest part is at the end, because they don’t realize that EVERY Chikfila has that level of customer service!
I've been to a couple of locations where the service wasn't up to CFA standard. But it was STILL better than other fast food places. Even when they're mediocre they're better.
@@jonathandaniel7424 We have Christianity to thank for lol
My pleasure!
I work in front of house at CFA and it’s so fun being able to check in on everyone in the dining room, giving them extra sauces or refilling their drink. Also gives me a chance to char with them, especially the regulars that come in. And to keep an eye on the dining room to make sure it’s tidy. Just a fun job all in all. You work hard but honestly it’s worth it.
The CFA I work at has a great owner and has built such a wholesome team.
@@anxioussartist7557 fr! i work foh (mostly dining room bc I’m new) but it’s always so fun! it gets boring at times when no one needs a refill, no tables to clean, etc, but it’s still so worth it
My favorite COVID story was when a drive through covid testing center was having a horrible time at keeping everyone organized and it was crazy backed-up , so they called the manager at the local CHick Fil A and they fixed everything in 15 minutes. They also have the most efficient drive through of any fast food :)
The drive thru will literally be piling onto the street at my Chick-fil-a and you’re still out of there in about 5 minutes because it moves SO fast. It’s ridiculous!
The 3 line drive thru? Yep. The line turns off newbies. But if you know, you know.
“The Americans are gonna be disgusted that we’re sharing this.” Ollie, you sweet pure summer child 🤣🤣
I share food with everyone I know (including friends) as long as they are negative on any test
I was shook they were eating from the same sandwich ngl
I don’t even do that with my relatives lmao
@@a.j.w9992 they been doing it for years and only now ppl woke up to this xD if none of them has a cold theres nothing wrong
its so funny that after all those years of them sharing food, americans suddenly woke up and feel icky about it o-o when hello.. half the time they lived an asian culture where u share food so ofc they would share the same sandwich even XDD especilly when they are family like and are not sick
Every manager at Chick-fil-A is like Jacob. They know how to find good managers and staff, and they know how to retain them. That's an very important part of the Chick-fil-A success story.
And they run a drive-thru like no one’s business!
In-N-Out is pretty much the same way.
Aka they pay them well, have good benefits, and respect everyone. It's not a complicated recipe for creating a successful business, but so many others cut every corner possible.
@@citisoccer actually there pay isn’t that incredible. Most employees make between 12-14 an hour with leaders making between 15-17 an hour usually. They do give you a 9.50 break meal every shift tho.
@@lucasbrown6887 i mean if your goal in life is to work at chickfila and be content with that pay then you really should rethink your goals because your end result shouldn't be working at one it should be owning one lolz xDDD
I love that they didn’t even catch the fact that the workers responses are “My pleasure!” Instead of anything else that you would get somewhere else 😂
Creepy roboticism
highly doubt it's actually their pleasure. Something tells me their paycheck isn't great enough for that.
@@mellchiril Actually, Chick-fil-a salaries are pretty decent for fast food joints.
WAY better than any other fast food restaurant environment too.
@@Marcel_Audubon nah people who don't like it don't work in that environment
@@mellchiril as someone who worked in a CFA before, I got paid really well for a student and my co-workers were really good as well. still friends with many of them.
Hi Josh and Ollie - In 2025, you can get Chick-fil-A in the UK. The company just announced they will open several Chick-fil-A in London in early 2025. Try it and let us know how it is compared to the Chick-fil-A you had in the US. 😊
All those Brits gonna try flavor for the first time
OH MY!!! MY EYES WILL BE OPENED!!!
@@FireBlockerPro how is it ?
@@Chris-qc2kd Or as they say, _*flavour._
It’ll be interesting to see if they can keep the southern level of service up
So I am a chick fil a employee and the reason everything was so good was because we make everything fresh. That chicken is real chicken cooked freshly the lettuce and tomatoes are real ingredients cut fresh that day the tea was freshly brewed that very morning and the lemonade was mixed early that morning and stored in a cooler till it was ready to be served. Also our number one priority is our customers we always do our best to make you happy that is why Jacob checked in at the end usually we also check in once it twice throughout the meal just in case you might need something such as extra sauce or a refill. Chick fil a sets a higher standard for our employees than other restaurants do and I am glad we made a good impression on you guys.
Thank you for representing! My brother works at the Dwarf House in Woodstock GA. We love our Chikfila workers down here as though they're serving in the military lol ❤ god bless and Merry Christmas
@@bodyofhope you too
can you explain to me how you guys manage to have such amazing employees? like how it start and how is it maintained?
@@adnankazim88 Yes so when I went through the hiring process the way they picked me had nothing to do with ability that is what trainers are for they hire employees based on what kind of personality they have if they guy being interviewed is a jerk his chances of being hired are less than zero on the other hand it you are a really good person who gets along with people and is very nice to everyone you have a very likely chance of being hired. After all they want their staff to get along with each other and the number one store policy is to make it a pleasant experience for our customers so we will hire someone with no talent but who is a good person and wants to learn over a guy who is amazing at everything he does but is a total jerk.
@@adnankazim88 Also each chick fil a is individually owned rather than having one guy in charge of like fifty stores so that makes the team members a lot more like a family than other restaurants.
Once in Washington DC, I went into a Chick-fil-A and they were giving away free meals to anyone wearing a cow costume. Mobs of very poor children were pouring in, without cow costumes, and the shop gave everyone little cow ear hats to wear so they could say they had a cow costume. The people were so poor you could tell that going to a fast food restaurant was an expense they could NEVER afford. The children were so excited!! It was like Christmas morning for them to be there! I cry now just remembering it. I thought it was the nicest thing I had ever seen a restaurant do. The staff treated each person as if they were royalty. I will FOREVER love Chick-fil-A for doing that.
What a wonderful thing to do. THANK YOU for sharing that experience. It really touches my heart.
I went to Chick-fil-a with my mom, and they had someone walking around in the cow suit; the guy was so tall, I asked him if he was my cousin (as a joke) he just gave me a hug and messed with my hair. I was 18, and he read me perfectly because I hugged him back and said Bye Dom when he left. lol 🤷♀️
That is so sweet, gives me hope to learn about businesses doing good for the less fortunate 🥹 thank you for sharing
That is so wholesome.
Poor people in america eat fast food all the time. Dollar menus
As a current employee of Chick-Fil-A, the lettuce and tomatoes were absolutely fresh. We get shipments nearly every morning. The lemonade and tea were also made fresh that day. I'm glad you enjoyed it! (next time, try the mac and cheese)
I can't even go to Chick-fil-A without getting the mac and cheese. It feels wrong. I am obsessed with the mac and cheese
@@avaunamallett6176 I mean, it's just that good. Especially the burnt cheese bits on the top.
chicfila professor
Chick-fil-a has mac n cheese?
@@yeonchuljung4952 yes and I can't even begin to describe how incredibly delicious it is. I would suggest you get to a Chick-fil-A asap and order some.
I love how the guys addressed that some people would take offense in their sharing everything like lovers. If that affronts someone, it's their problem. I think Josh's and Ollie's friendship is beautiful and the fact that they don't shy away from showing how close they are shows that they are secure and comfortable in their own skin.
I think it's gross but wouldn't consider it "my problem" or a problem at all lol. And I never associated sharing bites with being lovers. I love my friends too, but don't consider it an insecurity issue if I don't want to share saliva.. Being the sandwich is only a few bucks I don't think it's odd to wonder why they don't each get their own lol.
@@faz1483 This is so wild to me, calling it gross. In my friend group, it's totally fine to eat into each other's stuff, even eating with the same fork or drinking with the same straw. It is intimate in a way that seems to make some ppl uncomfortable though...
@@LaneyElward Is it that wild? I love my friends too but I don't want to share saliva. Nothing at all to do with being uncomfortable. More to do with not wanting to eat my friends spit / slobber. I don't think that's as wild as you claim.
@@faz1483 Yep, it's wild to me that you even think of their saliva. 😄 No shaming though, to each their own. Have a nice day!
@@LaneyElward Shame me because I don't want to drink my friends spit lol? No possible way to shame me for that.
I love how appreciative they are of Jacob's service. Thats my favorite part of Chick-fil-A, the employees are trained to be so nice lol
As someone who works at Chikfila, they’re trained to be sociable, but most of the people there are actually really just nice people in general. You have to be a people person to work FOH. Even BOH is expected to provide customer service if given the opportunity, and we try. Usually if I’m off a shift and I see someone waiting for a refill, I’ll usually go and refill it myself, to make things easier for the customer and FOH. It gets busy sometimes and there’s not always enough hands up front.
Yeah, I think the food there is middle tier, but every time I eat there, I walk out continually impressed with how well they are run. Most fast food places, the person taking your order just stares at you blankly when you get to the counter and doesn't even bother to greet you. When the transaction is done and I thank them, they don't respond. Chick-fil- is the exact opposite. Great service every time.
That’s how most places used to be in the past. Customer service was a thing.
My dad was a mall manager back in the 80s. He was getting ready to sign Chick FIL a as a tenant inside the mall. However he had a concern where they were closed on Sundays whereas other food tenants were open. The representative said "Sir, we will outsell all your other tenants combined open only six days a week." He was good to his word.
Thank you Chick Fil Afor closing on Sundays
Just had a young lady visit us from Japan. She was an exchange student in America for a year. She brought us some treats.
why would they be concerned about a tenants hours? as long as they pay rent they're fine
@@pittroadsixzerosevenwhy is that good ???
@@Masondurlach I agree... Sunday isn't even the real Sabbath day smh
I worked at Chick-fil-a for 7 years before I graduated college. I am proud of how it was represented here. I don't want to work food service again, but I am very grateful to have worked there when I did. They treated me very well, which is weird to say regarding a fast food restaurant. They even gave me (or anyone with enough hours worked) a $1000 scholarship for college. I completely agree with everything you guys said about the food and the service, that's what they are known for. Best thing not on the menu is a large waffle fry with a side of the cream cheese they use for the bagels during breakfast. It may sound odd, but it's a bit like having really good cheese fries with ranch dressing on top; it's cheesy with a subtle tang.
Know that they discontinued the bagels back in I believe 2020/21(?) but if you want cheese fries we do offer now a cheese sauce (a white cheddar cheese) and it’s super good!! -current CFA manager
I work there right now haha, I help with the food quality part of my store and the first thing I see is the fries were not packaged enough 😂 but totally agree its amazing place to work for
I've been working a while now too.
They really are THE BEST Fastfood place (at least compared to In-n-Out) that treat their employees with respect.
Considering Wendys, McDonalds, and even Burgerking for a week (when I was a teen), I always have fond memories of Chickfila.
Considering people try hating on them for the beliefs of others though, genuinely upsets me. Since they can't separate between the Individuals and the Corporation.
But ultimately, Chickfila is one of THE BEST companies to work for. ESPECIALLY for a 1st time Job!
it was going to be in the uk
but then people protested it
that's what true conservative capitalism is supposed to be like
If you're a Chick-fil-A employee, thank you. Your required dedication to service and all of the extra stuff you do is what keeps me coming back
Thank you ❤
I love how foreign they seemed in this xD Their wonder and amazement at "dipping" into the sauce just made my day xD
We have dips in the UK, I think it’s just that they thought the dips were just for the nuggets and fries as usually a burger would have the sauce on it etc
I think dips in most countries are usually meant for fries and nuggets. Dipping a whole burger is bizarre but I would love to try that out next time I'm going for fast food burger.
L i
@@edpotter1170been doing that since I was a kid. Try dipping a McDonald’s burger in their sweet and sour 😂
Who's going to tell Josh that there's ketchup in BBQ sauce? 😆
Yeah I was about to say that
shhhhh 🤫
😂😂😂😂😂
That was the first thing that popped in my brain as well 😂😂😂😂 he's married to a chef how does he not know that 😂😂😂
Josh liked the lemonade but hates sour! Confusing. Their connection to each other seems extremely high in this one; lots of eye contact.
I am a Chick-fil-a employee. We do put a lot of sugar in the tea and lemonade. The number one deluxe is my favorite entree. The cookies and cream milkshake is made with real Oreo crumbles. And we do try very hard to be the best at customer service. I am glad you enjoyed it.
@Jayden R no being gay is cringe.
@jaydenr2007 I work with like two of em, no one really cares, why should they anyway
@jaydenr2007 I dont think theyd ever openly deny you bc of your gayness but im sure some locations have more old fashioned management
I haven't had their sweet tea in a while, cuz last time I had it, it wasn't really that sweat. I'll try it again next time!
@Jayden R this is a late comment, but Chick-Fil-A is notoriously strict with who they hire and that’s why they almost never franchise. It’s illegal to deny anyone employment based on multiple things, and sexual orientation I’m fairly certain was recently added to that list. They didn’t reject you because you’re gay, it was because you didn’t fit what they were looking for. It’s kind of disheartening to hear that you’d blame it on something like that instead of accept you could have just not met their specific requirements. I don’t even eat Chick-Fil-A, but they’re a well-established, respected, and thorough company.
“Chic-fil-least-an-A” lol earned my sub. Also the kids trying foods was great (separate video) because you know their reactions are genuine.
Am I the only one laughing at Josh for telling the employee that the sandwich “looked terrible” lmfao at least it was good 🤣🤣🤣🤣
Ikr 😂😂
I mean whenever I see those sandwiches from chick fil a I think the same thing... I guess I just thought everybody thought the same thing 😂
I laughed out loud when I saw Josh's reaction to the southern style sweet tea (where it's not sweet tea unless it gives someone diabetes)
Amen!
Best tea there is in my opinion ;)
and the tea has to be made in the correct order, the sugar goes in while the tea is still hot.. Otherwise it just ok sweet tea..
Not as good as Bojangles. But the amount of sugar in sweet tea is crazy.
Cue Wilford Brimley's voice: "Diabeetus!"
Chick-fil-A worker here! I work in the kitchen, everything is hand breaded and fried in store. Served so well! Also, a quick fun fact, the autumn spice is called that specifically because there is no pumpkin in it! 🙃😊
Bro I wish I could try it one day 😢 good job
God I love chick FIL a lol
*Well "Pumpkin Spice" also does not contain pumpkin, just spices...*
Y’all bread the nuggets in store??
Calling hi-c a health beverage was the funniest part of this vid lol
I haven’t had a hi-C in years. Used to drink it all the time as a kid.
I died after he tasted it 😂
Chick-fil-a has the best customer service of ANY fast food place, anywhere. And it’s like that at every location. It’s astonishing and truly refreshing. Their chicken just also happens to be delicious. 😊
Well not every location (Baltimore)
Culvers is pretty much the exact same tbh.
It really depends on the location . It used to be the best but we have a lot of foreign workers now that don’t do the best job as before .
@@alondor8157 they're definitely a close 2nd. They definitely have some really high quality food too
i can confirm that chick fill a has a good customer service, very friendly
Chick fil a is VERY well known for its wonderful customer service! Probably my favorite fast food restaurant
The only one I go to anymore. They're probably the only one that serves real food, an the service better than most casual restaurants.
Mine too!
I worked at Chick-Fil-A for 5 years and this has to be my favorite review of our food! Chick-Fil-A is so common in the south we don't often get to see people trying it for the first time, glad you guys enjoyed it! (By the way the A stands for grade A chicken, it's to show the quality of the ingredients we put in our food) :)
I just tried Chick-fil-A like a year and a half ago because I live in Vermont and we don’t have one here and oh my God it is the most delicious thing I’ve ever had in my life and I think I’m going tomorrow and I’m so excited 😂😂
I guess I never thought about it before that not everyone has a Chick-Fil-A because I live in the south and I remember when they were originally in the malls only and there was always someone standing outside their section of the food court with a tray of cut up nuggets with toothpicks in them giving out free samples so that you would go there and give them a try. LOL
I guess it has just always been a part of my life, it has just gotten easier now that they have iPhone apps and stand alone stores LOL
But I imagine that how people talk about Chick-Fil-A and how good it is and that is what I hear about What-a-Burger and that is something that we done have on the east coast. Makes me curious if they are as good as Cook Out because that would be doubtful 😂
@@buffybrowncoat oh my gosh I forgot all about the mall Chick-Fil-A experience! Thanks for bringing me back 😂
@@zoemarotta7809 Try raising canes!!
@@ivanreyes6824 I don’t have one even close to me I would love to tho, I live in Vermont 😭
The three reasons people go to Chik-Fil-A more than almost any other fast-food restaurant are their universally excellent service standards, incredibly efficient drive-thrus, and surprisingly good food. The commitment to being closed on Sundays does annoy some people, but I don’t think I’ve ever heard someone who likes their food actually condemn them for upholding that standard.
As an employee, I’m sure not having to work on Sundays is so nice! Everyone deserves a break.
Worked there for five years and I loved having a guaranteed day off. There was only one sunday I ever worked and it was when a snow storm hit. Manager called everyone saying "Don't do it if it would be dangerous, but if anyone is available to come in we are going to cook some food and give it away on the highway where people are stuck. They said it would take 6 hours to clear everyone out." So I think 6 of us ended up making it in and we had enough to make over 300 sandwiches and passed them out. My toe and fingers were frozen but worth it.
@@xcosminax that’s a fantastic reason to work on Sunday. Great story!
@@xcosminaxthat is amazing that they did that!
I find it funny that being closed on Sunday is some big deal, as if the majority of restaurants aren't closed one day per week.
I work at chick fil a, and i can confirm that we do put actual Oreos into our shakes. I’m glad y’all enjoyed it!!
I was gonna say the same thing 😂😂😂
I ate at the very first Chick-fil-a in Greenbriar Mall in Atlanta in 1967 with my new girlfriend. It was near my high school and it quickly became very popular. For many years, they were only in malls, then gradually moved to free standing stores. I later married that girlfriend and in June of this year we will have been married 50 years. I am thinking of taking her to Chick-fil-a to celebrate.
That would be a wonderful full circle!!!
Take her for a celebratory lunch, and then do something extra special for dinner.
Aww 😊
I remember the first one that opened where I live in the mall. My friends and I loved it from minute one, And the food has not changed one bit since the late seventies as far as I can tell.
@@boxychubbo6922 Yeah. Thankfully their current and previous CEOs are not greedy franchise destroyers.
1:39 i LOVE their faces when they hear you dip the sandwich in the sauce 😭😭😭😭😭
As a Georgian, I’m glad you guys got to enjoy a hint of our southern hospitality. CFA is on a different scale and it should not be compared to other fast food franchises.
gotta love the way the worker Jacob handled that one, seemed like he was a nice guy, had good knowledge of their products and even checks at the end so that they are happy with their visit
This is actually a pretty standard CFA practice! I worked at CFA for a year and a half. It’s called second mile service! (Going the extra mile). It’s not always the person who took your order, but they actually have people who are assigned to the dining room as a “host”. They are primarily responsible for making sure everything the guests are around is clean and they are also primarily responsible for making sure the guests are having a good experience. They have to periodically go around to everyone and ask them if everything with their meal is going well and offer to get them refills on drinks or get anything else they may have forgotten or need like napkins, forks, ketchup, more sauces etc. Pretty cool! Very different from most fast food restaurants.
Jacob's good people. I eat there often.
I love how at every American episode Ollie just enjoys his fries as if he just forgets he's allergic to them lol 🤣
😂
Wait, he's allergic to fries? I've never heard of an allergy to potatoes before....he can't really be allergic and still eat them though....???
@@ChocoQueen24 In the video where they tried fish and chips in Australia with Andy Ollie mentioned that he got really sick if he ate fries too much. But still yea I haven't ever heard of people having allergies with potatoes
@@NamPham-kh4tg I haven't heard of people being allergic either, but more having intolerance? My partner and his mom can't do too many potatoes, even mashed potatoes, without it upsetting their stomachs and getting heartburn
@@NamPham-kh4tg potato allergy is not that uncommon. My good friend is allergic and one of the BTS members is allergic too
Came for the reaction staying for the friendship. You guys are amazing.
As a southerner that has had CFA my entire life I smiled watching you two guys eat it for the first time.
I jumped out of my skin when I realized that this is my childhood Chick-fil-A! I don’t live there anymore but it’s good to see that one of my favorite places is still around 😊 also the Chick-fil-A sauce is one of my favorite things on this earth…same with the lemonade. Glad to see y’all enjoyed this little slice of Southern culture
great sauce, horrible homophobic company/authority.
@@prairiefire3792 people should care.
@UC6eKL-toi_esty2zyj1HnUA subjective. I acknowledge you do not and that's your right dude if you're from here, just ironic to be able to say that while supporting both a site like youtube and a franchise such as chick-fil-a which relies of the American dream lmao.
@@memewithinameme35 no they’re not. The head of my chik fil a is literally gay
@@memewithinameme35 true, but their food is so good a lot of my gay friends don't care and still eat there a lot lol
ducky: normally people dip it
josh & ollie: *dip it???* 😳😳
i think the way they had a synchronized wide-eyed reaction to that is hilarious 😂
I just recently tried the restaurant for the first time because the closest one to where I live is about 40 minutes away. I was in my car and went through the drive-thru. I didn't know that the sauces came separately and I thought it was kind of a waste. Now I get the idea but it still is not good food for eating when you're on the road
This might sound silly, but i could watch an hour-long video of these two eating, especially Josh. He's so expressive, especially when it comes to food he likes. I honestly watched the "sugar overload" on them both about 10 times, and Olly's eyelid fluttering was ADORABLE!! You guys' videos cheer me up. 😊
The lawyer joke may have been the hardest I've laughed in a while. The delivery was perfect and so relatable based on my profession.
Chick-fil-A is the ONLY fast food chain I've worked at that I left still wanting to eat there. I feel good eating there knowing how strict they are with procedures and standards.
They had people scheduled to come in JUST to cut and squeeze lemons. No joke.
I ate there every night for 2 years when I worked there and still would if I could. It’s so good
I know exactly what you mean. To this day, I still cannot eat Domino's.
The stench of their pepperoni makes me wretch.
If you think Chick-fil-A is the bomb diggity, You need to travel outside your bubble.
What you experience as great is mediocre to the rest of the world.
I encourage travel. It opens not only minds, but pallets.
@@iocantokg I mean, that’s not even what the comment was about, he simply stated that it is the one fast food place he can still eat at after working there. Speaking from personal experience, I cannot eat Sonic or McDonalds anymore after working there, so that’s impressive. He never said anything about it being amazing. Besides, as was shown by the people in this video, it is still good.
@@iocantokg Maybe they have traveled the world and they still think its the bomb diggity. You couldn't just let someone like something could you? Instead you would rather come off as supercilious. What you experience as great is mediocre to others as well Kimmy :D
I encourage learning respect. It opens not only your mind, but hearts.
Hi Josh and Olly! I’m so glad that you enjoyed going to Chick-Fil-A so much, I’m actually a team member/trainer at my local CFA out in Kansas. I thought I’d answer some of your comments for fun! First off, the #1 sandwich only looks weird because of the packaging. It looks just as good as the #2 deluxe before it goes into the packet. The claw boxes are a lot harder to source and more expensive for corporate so we simply use the packets for any sandwich that does not have lettuce or tomato on it. Pro tip! If you want your sandwich to look beautiful every time, add on some lettuce or tomatoes! Our produce is always fresh, our amazing kitchen heads receive shipments at least 3 times a week with fresh produce which is then prepared daily by our incredible kitchen staff. As for the shakes, I don’t think that the Autumn Spice Shake actually had any pumpkin in it? When preparing it we used a syrup and a cookie crumble, but I don’t remember pumpkin being among the ingredients. The Cookies and Cream shake does use an Oreo crumble that breaks down a little bit during blending, but not too much. I’m glad you liked it! It’s my personal favorite! The lemonade is homemade! We make at least 120 gallons of it in-store every day, usually more! Finally, Jacob did do a great job of coming and checking in with you during your meal! We actually ask our team members to check in with our guests periodically. Our team members are held to very high standards no matter what position they are working in that day. According to my HR Director only 7% of applicants nationwide are selected to work at CFA. Again I’m so glad that you enjoyed your time at CFA, next time I HIGHLY suggest the Grilled Club Sandwich with the Honey Roasted Barbecue sauce! It’s one of my absolute favorites!
The "pumpkin" drama was a reference to Starbucks getting sued because their "pumpkin spice" didn't have any pumpkin in it, and somehow losing that court battle, forcing them (hilariously) to have to include actual pumpkin in their pumpkin spice. Of course, anyone who bakes knows "pumpkin spice" is just a blend of spices that taste good when added to pumpkins, and not a spice that comes from pumpkins, but the court seemed to think that was no longer common knowledge, and "pumpkin spice" was ruled false advertising.
So the Jolly crew were never under the impression that pumpkin was in the milkshake. They were joking that the shake was named something that couldn't be confused with an actual ingredient (autumn) for legal purposes.
@@rachelrasmussen1101 thanks! I had actually never heard about that lawsuit!😂
Man, Chick-fil-a's famed customer service, now in youtube comment form!
@@asdlom we serve hospitality with a side of food 6 days a week!
@@Cloelia113 just hope your upper management isn't well... Homophobic
As a chick-fil-a worker, i came into watching this confident, i left even more with a smile, and the comments are so fun 😭
Edit; I got fired for being scared of a guy who was on hard drugs, aggressive and had a gun in his pocket
Could you tell me how you make your chicken sandwiches
@@ertfgghhhh take a breast, beat it up, then crack an egg into a bowl and add pickle juice and whisk it, then in another bowl add flour, salt, pepper, and any other spice you want and mix it, then dip the filet into the egg mix and then the flour, then egg, then flour, then egg, then flour, and then fry it until it's golden brown and cooked in your prefered cooking oil
Same!!!
Yeah, chick-fil-a just expects too much of ya'll
If sugar content is a concern, Chick-fil-A also sells unsweetened ice tea and diet lemonade, and those are good options as well! Fun episode! Chick-fil-A really does have tasty food! :)
Oh good to know, I'm diabetic and normally have to go with diet soda lol. :)
@Luke Falasca Diet lemonade cut with half unsweetened tea is my favorite!
I just always get half lemonade and half water if I remember to ask for it. Same with the tea.
My favorite drink is half sweet, half unsweetened tea with lemon.
I really miss full-fat Sprite (the regular has reduced sugar here in the UK), it really brought out the lime! The citrus Mountain Dew is pretty close, once you get used to the caffeine aftertaste!
The only thing you’re missing is their chicken minis in the morning 🤯 mind blowing delicious
That is soo true
I miss the chicken egg cheese bagel breakfast
I will suck up some Chicken Minis like the vacuum from Teletubbies.
And their chicken biscuit!
They've more chemistry than any married couple I've ever seen !
He is considered the first wife after the publishing the autobiography if you remembered that 🤣
too bad they can't be a couple here at chick-fil-a.
The irony of them being a couple in a Chick-fil-A
You want Chemistry? Watch them be the doting parents to Ollie's 2 year old on a trip to Korea.
ruclips.net/video/IsAMST_k81Q/видео.html
Chickfila would not be okay with that dynamic.
Seeing a British person's reaction to sweet tea never gets old. Just like seeing their reaction to biscuits and gravy.
My favorite experience at chick fil a is when I was walking in there was chickfila workers walking in behind me so I held the door for them and they said “thank you” and I said “my pleasure” and they both started dying of laughter.
The lemonade is homemade, we make new batches everyday with real lemons! It was actually one of my least favorite things to make but I’m glad people enjoy it! And I hate how overly sweet American drinks are too! 😝
This is why my favorite lemonade is just drinking concentrated lemon juice from the squeeze bottles used for cooking. I want my lemon drink to taste like lemons.
Y'all know Chick Fil A is doing something right when their employees are all up in the comments saying all the best things about them and the food.
A lot of y’all have to realize that they have a reason to be happy.
They get PAID. Most other restaurant places do not have the level of service or food quality because they’re paid significantly less, which is what also makes they’re food cheap.
fax
@@PhysicallyAwake It's amazing how few businesses catch on to this... I would say the exact same thing about shopping at Trader Joe's. The employees are ALWAYS super friendly, and actually try to help you if you're looking for something. They express genuine disappointment if they're unable to help you.
McDonald's definitely has the capital to pay it's employees just as well.
I worked there for almost three years and got it free every day but I still go there over any other fast food place nowadays.
its kind of scary lol. they take pride in having worked there and the food they served
the way they said “dip it?” like it was revolutionary😂😂 im in love with these videos , they crack me up !
I worked at Chick Fil A For 10 Months and I shall inform you we get fresh lettuce and tomatoes and other produce almost every day to every other day and we prep everything that same day. 🥰 that’s why it’s so fresh. Same with the bread it’s almost every other or every three days. I loved working there. I worked in the kitchen and it cool to see they standard and managers overseeing to make sure everything goes well. Good work ethic and treatment of their workers. ☺️
best fast food out there
@@bcuniverse_Legit the best
When they talk about wanting one on Sundays, all I could think was that is the epitome of every American that loves Chick-fil-A lol😂
2 things about Chick-Fil-A that stand clear above the competition apart from the fabulous food.... 1. The Service. The atmosphere and the general attitude of the staff is unmatched. 2. The Drive Thru. Chick-Fil-A runs a drive thru like a team of physicists developed it. A line with 20 cars ahead of you might take up 4-5 minutes of your day.
*as long as you're not at the Norwalk, CT location where you can be stuck in the drive thru for over 20 minutes in a line like that. I wish it was the exception more than the norm. 🙄
Plus their homophobia! Much more of that than any other fast food chain.
@@shivtim watch out people we have a heterophobic here.
@@shivtimThere are literally multiple gay people that work at the location I go to. Take your hate and lies somewhere else.
And a line half as long as 4-5 cars at KFC or Popeyes might take 20 minutes before you see the window...
I like how yall share the food, very wholesome you guys are
You can't get it year round, but when peaches are in season they have a peach shake that is head and shoulders above their other shakes.
With tiny bits of peach through out! I whole heartedly agree, it’s their best!
They've only recently come to my area (40 minutes away, over some bridges), but I'll keep that in mind!
I agree, that is my all time favorite, wish they had it all the time as well.
I've never been to one. They opened one about a hour drive from me. Is it worth the drive to get some? It would be 2 hour round trip
@@heruhcanedean God no. I mean it is worth 30 mins maybe. Definitely worth a "oh hey its right there and it is lunch time". Or I guess for you it is worth a "oh a had to drive into town for something entirely different, but I am hungry." It is damn good, but not like life changing.
The Bromance between these two is priceless.
1) the chicken is breaded and fried at the restaurant
2) the lemons are squeezed and lemonade made at the restaurant
3) Oreo milkshake has crushed Oreos.
We don’t squeeze lemons at the restaurant 💀 I work there (but it’s still really good)
@@bonesplinter3587 we did when I worked there
@@bonesplinter3587 it really depends on the locations, where i work, we do and it takes forever but the one 5 minutes south buys them presqueezed
I love you guys. Having a terrible time in my life so in bed watching videos and you have brought me many smiles.
What’s really cool about what you guys have done with some of these videos, not only am I thoroughly enjoying watching you guys experience the foods we eat here in the US, but watching you enjoy it reinvigorates an appreciation within me for what we have. It’s easy for some of us to take it all for granted when you’re born in it, live in it, and don’t often leave it. Thank you guys for doing what you do!
Yes! I’ve got two CFAs near me, and I should appreciate them more
You’re so lucky. We have to drive an hour and half to get to one and it never fails that when we’re close to one it’s a Sunday.
I work at Chick-fil-A and seeing their genuine reactions to our food makes me so happy!
It’s so nice that you are proud of where you work! Work can really suck if you don’t believe in what you’re doing and that works positively the other way! ❤
Ollies quick wit with all his jokes are always the funniest thing ever😂
1:27 this killed me 😭😭 “DIP IT?!!” “DIPPING REALLY WORKKSSS” 😭😭😭
I was surprised they didn't mention the fresh flowers. I've never been in a Chick-fil-A where they didn't have a bud vase with a fresh flower on every table.
This is hilarious 😂 As an American (Georgia Native) I loved see your reactions to our favorite fast food joint
Fellow Georgia native here, go Dawgs!!
I'm not a georgia native but I live here now.
I liked it too especially the tea haha
So glad they get to experience the Lords chicken 😂
@@Thatpersonyoudontknow lol
Fun fact: Jolly brings a smile to everyone's face.
True dat
Every time 😅
Very True lol
Yes! even when supporting a homophobic fast food chain!
@@memewithinameme35 jolly is still a good ytuber with all that out of the way
I have been watching you guys for awhile. I return to watch some, like this one. I can't get over how well you guys play off each other. It is so amazing to my how genuine your friendship is, and your humors, personalities, interests and reactions work together! Y'all just crack me up! Thank you for how awesome you guys are! I would love to have y'all meet in Mexico City and do a food tour!
I love how even Englishmen acknowledge the high service standards of Chick-fil-a. They're kind of known for that here in America, like they're probably considered the best service a fast-food chain can offer, so much so that it's even become a meme that Chick-fil-a workers will go above and beyond for you😅
I liked Ollie's response, though. "The only time the manager comes up to you in a fast food restaurant in the UK is is you're peeing in the corner." That one about killed me!
We don't have Chick-fil-A in my country. But I went to try it for the first time several years ago (few months ago before covid) and was surprised with:
1. How nice the people there. Every workers were super pleasant.
2. How the food tasted pretty good.
3. They're just the nicest. Seriously.
I cannot believe they were at this Chik-Fil-A!!! I’ve been here hundreds of times on my way home from school. I could driven past you guys while running errands for Christmas! OH MY GOSH I CANT BELIEVE YOU ARE IN MY HOMETOWN!!! Enjoy!!!!💜
Nice! Sadly, I am not in Georgia, but Happy New Year.
I'm actually in the background of the video, lol
I've had Chic-Fil-A in Texas and California. The staff are so friendly. Their customer service was exceptional. Their locations were spotless. The food is delicious. Also sometimes you feel the food is at a higher quality than other fast food joints. The only downside I think we've faced is the fact that if you ever crave it on a Sunday, you need to change your plans xD I wish they were able to go international.
This makes me so happy! My husband is the director of area operations over 3 Chick Fil A's! So fun to see CFA get a good shout out. Glad you gents enjoyed :)
I worked at Chick-fil-A in high school and let me tell you that everything really is fresh! I definitely made the tea and lemonade (from freshly squeezed lemons) myself in the back and the amount of sugar in those scoops was mind-boggling hahaha.
Back when I worked at CFA we had a couple of Brit’s come in and smashed a whole 24 strip tray and tried every sauce. They loved it lmao
It's all about the grilled nuggets and frosted lemonade! The mac and cheese reminds me of elementary school mac so it's super nostalgic for me personally
Chick-Fil-A mac and cheese is a big brain move for sure 👏👏👏
As an American…this makes me really happy to see. God bless our brothers across the pond!
I am a semi new employee to chick fil a and I must say it really is top quality, I work five days a week I’m two months in and have gotten something every day! Great staff, workplace, and pay for anyone looking for a new gig!
Do they have jobs for people in their 60
@@marysuniga1157 of course!!
Gentleman as a citizen of the great state of Georgia I welcome you and hope you enjoy yourselves there is plenty of delicious food to try
I'd honestly love to see Ollie's reaction to the Big Chicken.
I agree
As a Georgian I love seeing other folks’ reactions to sweet tea. I’m just so used to it but I can see how it would be over sweet for a lot of people
I never thought I could be so satisfied watching Brits try Chick-Fil-A for the first time 😅
Saying that the Autumn Spice Milkshake sounds "like something a lawyer came up with" is top-tier comedy 😂
Also, as a Southerner, Chick-fil-A and Jolly is a video I never knew I needed.
Pretty accurate considering they also no longer call the lemonade/tea drink an Arnold Palmer. I think they changed it to sunset tea or something.
I'm glad y'all enjoyed it! I work at Chick-fil-A, and almost everyone is as nice as Jacob! And they do make everything fresh in the Kitchen! As far as the shakes go, in the spring we also have a Peach milkshake and now, in the winter, we have a peppermint milkshake that's really popular. Sometimes we have seasonal sandwiches as well. And if you ever try Chick-fil-A again, our breakfast menu is really good. The salads are pretty good, too.
8:43 cracked me so hard! And the quick follow up “I haven’t done that” 🤣..Ollie’s humour is just next level 😂👍🏻👍🏻
You guys are hysterical. Fun to see you experience American Fast Food through your perspective.
the only time I find myself absolutely CRAVING chick-fil-a is on sundays… then I remember they’re closed and get so sad. only want what I can’t have 😂
same!!!
So, its basically great hangover food, is what you're saying here?
@@The_Keeper It's good for anything, but yeah when I'm hung over I curse god's chicken for being closed.
The most compelling thing about Chick-fil-A is their customer service and their uncanny ability to service hundreds of people thru their drive thru lines with a smiles on their faces. I used to call on them as a customer in Georgia, and everyone there was so very nice to me. Even allowed me to eat in their cafeteria where the food was free. They are the real deal
Whataburger could learn a thing or two from CFA on how to run a frikin drive-thru... the big dub is my go-to for burgers just as much as CFA is for chicken, but I skip Whataburger if the line is any longer than 2-3 cars, and the dining room is closed (which unfortunately they started doing after Covid if it's late).
@@nahor88 spot on. Even if there is a long line, I'm never annoyed at CFA because everyone is working hard and unfailingly polite. Whataburger not so much
It's amazing how Josh can go from eating in the best restaurant in the world to this, and say "THIS IS REALLY GOOODDD! " and act like it's the best food in the world!
I honestly love that you guys share your food! I feel like so many people (understandably) feel weird about it, but i think it says a lot about your relationship! I only share food with my closest friends.
Chick-fil-A has the most wonderful staff! The first time I went was in Georgia as they were not in my home state at the time and I remember thinking it was a Southern thing to have such friendly and helpful staff, but now there is a Chick-fil-A just a block away from me, in Seattle, and the staff there is just as great!
Me and my friends moved to the US from the UK for work at the start of this year, and when i say we’re all OBSESSED with Chick-Fil-A😍
8:34 I will say, Josh, this is what Chik-fil-a teaches its workers to do. I worked there for a bit, and we were taught to do table touch-ins, which basically means we would come up, ask if everything's good, and make sure y'all don't need anything. The customer service and speed of service are another thing, other than the food, that makes people enjoy going there so much.
Josh: "You guys don't mess about!" Also Josh: "Dipping really works!" I love this man. It's so refreshing to see people really enjoying things.
My brother-in-law moved to America about 3 years ago and once we showed him Chick-Fil-A, it was game over. He basically has it at least once a week now, and like everyone, craves it the most on Sundays.
That’s Hi-C (high-see) fruit punch. 😂 Growing up it was considered a children’s drink. It’s what we had before juice boxes. In fact, I think you can get them in juice boxes.
Cracked me up when they called it a "health drink" hahaha
Hi-C mango-melon is something else! I'd finish off a giant 24-oz cup of that stuff every day at work during the warm months ... if it weren't for the giant 24-oz cups of watermelon Crush I alternate them with. Such an embarrassment of beveragical riches.
I confess the sneaking one of my little granddaughter's Kool-Aid Jammers here and there. Drinking fruit-flavored syrup can be a hard habit to break.
I’m really glad y’all liked the cookies and cream shake. The Oreo cream pieces in the drink are epic. I try every single cookies and cream shake at every restaurant that offers it. And even after thirty years of looking around, Chik Fil A has the best one. It baffles me.
I wonder why? I know that we use actual Oreo brand cookie crumbles, maybe that's it?
I don’t know if you have a cook out near you, but I’ve also gone to many places and whenever I get a shake, it’ll always be Oreo.
Cook out by far has THE best shakes. So if you ever go to a cook out I recommend trying it, plus they usually have a bunch of different shakes. Mine has over 42 flavors.
Did ya’ll notice when you said thank you they say, “my pleasure”? That is a Chic fil a standard of Southern hospitality that is used even at their restaurants here in the Northern state of Michigan!!
I think the autumn spice is gingerbread flavor. It's so funny to see someone experience Chick-fil-A for the first time. I grew up on those awesome sandwiches and love the company. Always friendly, always good food, always reminds me of my mom.
It was brown sugar syrup with cinnamon cookie crumbles
I grew up when the only place Chick-fil-A was available was at the mall. The first free standing store like they have now was built in my neck of the woods.....Snellville Georgia after I had graduated. I think it was around early 90s.