Kemper Player Upgrade Drama

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  • Опубликовано: 16 ноя 2024

Комментарии • 94

  • @panpan25911
    @panpan25911 Месяц назад +7

    I bought the player upgrade at the moment it was available. I downsized from stage to the player and now I'm able to use my old presets with 8 effects again. Totally worth it. I think you have to differentiate between updates (like qol or bug fixing) which should always be free and upgrades that bring you new features. This is not a subscription model as these charge you regularly for just using the same stuff.
    If a feature was promised at release (like plugin compatibility in the qc) the upgrade has to be free ofc.

  • @keeponplaying2625
    @keeponplaying2625 Месяц назад +1

    Yes, it's not much to buy the full unlock upgrade for 300 € ! You only get one or two good pedals for that. But if you follow the practices of the competition, Kemper is breaking new ground, which is met with incomprehension by a large part of the community. Customer loyalty through continuous new software updates has always been a reason to buy the Kemper. Product maintenance should not be subject to a paywall. I am reminded here of the Eventide H9 , now H90 ! At the end of the day, it's about customer loyalty to a product, which in my opinion is best achieved through customer-friendly product maintenance that is not hidden behind a paywall. Another reason for the rumbling in the community is the fact that the player would have been able to cover the bandwidth that can now be purchased via the upgrades right from the start. This leaves many with a bitter aftertaste, which is linked to the question: “Would I have bought the player for €1000?” - Food for thoughts! So, in the end, it's a personal decision whether it's worth the money. I hope for Kemper that this business model does not have a negative effect on the good reputation that the company has earned. Just my 2 cents!

  • @MingMangMao
    @MingMangMao Месяц назад +18

    simple as this really, they hardware restricted a competing piece of gear then dangled a carrot above the head of everybody who's just paid for it purely to earn close to 50% more per customer, this whole "they knew what they was buying" is simply not good enough, you know what goes through the head of guitar freaks who think the next OD pedal is going to change their entire career and this is no different they've just preyed on it instead, that kemper player could do everything at launch but they've held it back to earn more money, and to top it off they did it in a TIER SYSTEM, kemper didnt invest any RND into these updates it was already there when the product released the'yre just playing mind games with their customers.

    • @mstproduction9857
      @mstproduction9857 Месяц назад +1

      Then you'd be better off buying a device from Fractal, Line 6 or IK Multimedia, as this guarantees that after a few years you'll need a new product that's state-of-the-art.

    • @Donahue250
      @Donahue250 18 дней назад

      i have the rack and the pedal with it, still haven't used it because there is no enter button. im being petty and decided to never use it because i don't care to use it and im smiting it. lol

  • @mstproduction9857
    @mstproduction9857 Месяц назад +1

    I told C. Kemper years ago not to mix upgrades and updates. All updates (bug fixes) from the last 10 years also include new functions (upgrades) and customers have now become accustomed to not paying for upgrades. Other companies simply bring new devices onto the market and old devices are only provided with bug fixes. Now the bargain hunters who calculated that they would get a full Kemper for free for 700 bugs have been wrong and there is a lot of complaining. C. Kemper had announced, however, that the upgrades would be subject to a charge.

  • @guitartoneSA
    @guitartoneSA Месяц назад +1

    It's a pity guitarists commenting all over social media and YT didn't take 10 seconds of their precious time to read the Kemper website.
    "The Kemper Profiler Player now also lives in the Paradigm, the Philosophy of the original Kemper Profilers".
    "NOTE: Of course the Level UPGRADES do not replace the traditional free software and feature UPDATES tradition.
    The LVL UPGRADES are just an offer to optionally enhance the feature menu towards the bigger units".

  • @ShreddingReg
    @ShreddingReg Месяц назад +2

    I think your take on this is the right one... If you're short on money (like most of us), you can buy the base-product with the same quality profiles, but lesser options. You can save money, and later upgrade to an (almost) full Kemper. You'll have paid $1000, still A LOT less than if you bought the Stage ($1600). I think this is incredible value...

    • @VanjaSpirin
      @VanjaSpirin Месяц назад

      But for this price you can buy four TonexOne units which captures are better than Kemper's. C'mon people, be reasonable. Upgraded Dimehead NAM player, the most accurate prifiler/player is 580$. Kemper is history.

  • @steveshadforth8792
    @steveshadforth8792 Месяц назад +1

    Just took 2 hrs of utter frustration to get the first upgrade done

  • @Juppi13
    @Juppi13 Месяц назад +4

    Compared to what similar devices cost, 700 € is not really cheap, as you pay for way more DSP power than necessary for what the Player offers. And the updates have zero newly developed things, they were already priced in. The cost for the updates are completely artificial and bloated, just so it fits the Kemper lineup.

  • @QuickSticks8771
    @QuickSticks8771 Месяц назад +3

    Seems the bigger issue with the kemper is consumers rightly assuming that if one company can justify charging for new content then everyone else will start that practice if there’s profit to be had
    At least with kemper the hardware costs less and now that customers understand the full costs they can make a better informed choice between competing options
    But no one is happy the idea of their rig being a subscription

    • @mstproduction9857
      @mstproduction9857 Месяц назад

      The subscription model has already started, all devices such as ToneX or QuadCortex, which can only be fully operated in conjunction with the corresponding company cloud, are a preparation for this cash cow.

    • @QuickSticks8771
      @QuickSticks8771 Месяц назад

      @@mstproduction9857 yup🤨

  • @JohnWiku
    @JohnWiku Месяц назад +1

    So what happens when you buy a new kemper player in a few months? Will they come with upgraded firmware? Or will they ALWAYS be sold with the "old" firmware, expecting that the paid update is purchased?
    Will you have new users that already have the "paid" firmware with new units, and old users that supported the company that now have to pay extra?
    These paid upgrades are a bad, bad trend and we are setting precedence for a very bleak future.

  • @MattW4319
    @MattW4319 Месяц назад +10

    Why do all these "game changer" units need updated? 😂

    • @rinkydinky-ob9pe
      @rinkydinky-ob9pe Месяц назад +1

      its like buyin a tv with screen coming soon and possible a remote with upgraded monthly payments of $50 and vip pass to stand in the same field as band

    • @samuelrussel6296
      @samuelrussel6296 Месяц назад

      They obviously come up with more features overtime so obviously there’s going to be updates needed in the future what’s you’re saying doesn’t even make any damn sense how can they possibly launch one of these units with everything that they’re capable of from the start when they’re constantly developing these kinds of things with new capabilities and technology updates overtime that doesn’t even make sense what you just said like for real now😂

    • @MattW4319
      @MattW4319 Месяц назад

      @@samuelrussel6296 "what you just said for real now" makes perfect sense 😀
      My statement is sarcasm. You could've easily scrolled on. I really don't care what gets "updated" or not. I just find it humorous that everyone gets so butthurt over technology but yet everything that comes out sells out right away and then "outdated" soon after.

    • @samuelrussel6296
      @samuelrussel6296 Месяц назад

      @@MattW4319 I guess you could’ve just scrolled too couldn’t you have?🤣 and none of this stuff is outdated soon after good God get out of here.🤦🏻‍♂️😆🤣

    • @doublesynchrohelix8613
      @doublesynchrohelix8613 Месяц назад

      Don't think of it is updates, think of it as additional features. Bug fixes, security patches, etc... are "updates". More sound options in addition to what you agreed you'd be purchasing, yes, cost more, they're not necessary.

  • @mikec8815
    @mikec8815 Месяц назад +4

    I purchased the $300 upgrade and I think it is great. I am glad Kemper did it this way. It would have sucked if they simply released a player 2.0 and I had to buy new hardware. This was a lot better option than what Fractal did with the FM3 and FM3 turbo. In that instance If you wanted more DSP you had to buy new hardware. People nowadays dont want to work and expect everything to be free. If you dont believe me go ask the people wandering around your local Walmart wearing pajamas.

    • @ShreddingReg
      @ShreddingReg Месяц назад +1

      Exactly!

    • @208414
      @208414 Месяц назад +1

      The FM3 vs the FM3 turbo is a bit of a different story. Fractal was unable to get any more of the DSP chip that they used for the FM3 so they had to rework the product around the more available and more powerful DSP. They keep releasing firmware updates for the FM3 standard with the same features as the mark II turbo.
      Kemper released an expensive device with intentionally limited features knowing full well that they would charge money for the ability to realize the full potential of the hardware.

    • @mikec8815
      @mikec8815 Месяц назад

      @208414 do you know that all CPU's have unlocked multipliers and they can also be clocked much faster but they are locked by Intel and AMD so you have to pay more money for the same chip with the unlocked features. Wouldn't it be nice if you could pay $50 to unlock the multipliers instead of buying a new $400 chip?

    • @JohnWiku
      @JohnWiku Месяц назад

      A fool and his money were parted 😂😂😂

  • @ryanhalliwell6671
    @ryanhalliwell6671 19 дней назад

    We really are in a golden age of gear .I’m a huge gear geek and have been for a long time, I love my Kemper player,but All of these modelers are awesome the term game changer is way over used.after all they are all loose variations of the Kemper tech. That’s how technology works tho!people forget up until 4 years ago only one device could capture. It literally is amazing to be a guitarist in this era.

  • @thraxas79
    @thraxas79 Месяц назад +1

    For 700 bucks it’s to limited, it had to have spillover, EQ on output and noisegate at the input than it maybe would worth it, I dont need a lot of effects. But for that I need to spend in total 1000 bucks. Almost the price for a used Kemper Stage. Nope not for me
    maybe the Nano Cortex will get some updates and became an all in one unit that fits my needs for a reasonable price

    • @TONEWARSgearshow
      @TONEWARSgearshow  Месяц назад

      @@thraxas79 thanks for commenting. I totally understand where you're coming from. If the Nano gets a couple of updates, it will be a complete no-brainer for most people.

  • @MaTTheWish
    @MaTTheWish Месяц назад +1

    There's some bug fixes, you can purchase for 50.00.

  • @mattpearce79
    @mattpearce79 Месяц назад +2

    I was literally going to buy the Kemper player last week but it was out of stock at my usual retailers..so glad it was, $300 for the extras is extortionate $30 for one and $50 for both it still hard to accept but would have been more reasonable. So as it stands Kemper have lost a new user, I’ll take my money elsewhere.

  • @chrisb6561
    @chrisb6561 23 дня назад

    Nice channel and content. Out of your glorious head collection behind you, if you could only have one ,which one would you pick?

    • @TONEWARSgearshow
      @TONEWARSgearshow  22 дня назад

      Thank you. I really appreciate that. That is a tough question LOL all I can really do is give you my top five, in no particular order
      stealth, savage, revv, jp, and a tie between mezzabarba and Redseven Leviathan

  • @milankotevski1663
    @milankotevski1663 Месяц назад +2

    Folks paying to upgrade what they already paid for. lol. Meanwhile, Dimehead nam player absolutely slays Kemper, AND it's cheaper.

  • @masterofreality230
    @masterofreality230 Месяц назад +5

    I think false restrictions on hardware is a bad road to do down. Not a Kemper user anyway, but if I were, I would be looking at ways to "unlock" it for free.

  • @brutalmorality5885
    @brutalmorality5885 Месяц назад +3

    They make you buy level 2 before you can buy level 3...LOL Dont worry Kemper, they will pay....

    • @flashbackshape
      @flashbackshape Месяц назад +3

      No way… I didn’t realize that. Thats absurd LOL

    • @word2RG
      @word2RG Месяц назад +1

      no way.. seriously!?

  • @heyitsgiggle
    @heyitsgiggle Месяц назад +1

    People with money: "I don't know why people are complaining about things being expensive. Just pay for it!"

  • @BrunodeSouzaLino
    @BrunodeSouzaLino Месяц назад

    The problem is not just the paid upgrades. They also increased the price of the unit as well.

  • @braxal6983
    @braxal6983 Месяц назад +1

    My dad has lived in Las Vegas for years and we were talking about how now to park at a casino now you have to pay for parking. So ridiculous. You are going there to spend your hard earned money and now they want you to pay to park there? Stupid. Here is my point. People these days are doing everything they can to squeeze every last penny out of you. It is like buying a refrigerator and it cost $1,000 but if you pay for the upgrade once it is in your house of $1,000 we will let you use the freezer. Can you see my point?

  • @MrCleitus
    @MrCleitus Месяц назад +1

    Does it really offer a lot at that price compared to other similar products on the market?

  • @ShreddingFinn
    @ShreddingFinn Месяц назад +7

    Yeah, no, this is awful. The damned subscription model has already destroyed the software industry. I guarantee you will see the day where you have a piece of gear..."7.99 a month for full functionality"

    • @TONEWARSgearshow
      @TONEWARSgearshow  Месяц назад +6

      I really hope they don't go the subscription route. That would be terrible.

    • @UseTheSupeRsonic
      @UseTheSupeRsonic Месяц назад +1

      Absolutely. I ditched Studio One when 6 came around. That subscription shit is a huge no. I’m on Luna now and love it, but I can totally see them going subscription at some point, unfortunately. So maybe I shouldn’t get too comfortable. I need to go back to Logic tbh. They aren’t gonna pull that shit

    • @QuickSticks8771
      @QuickSticks8771 Месяц назад

      @@UseTheSupeRsonicthey do for logic iOS 🤷🏻‍♂️

    • @UseTheSupeRsonic
      @UseTheSupeRsonic Месяц назад

      @@QuickSticks8771 Isn’t it just GarageBand still? Either way, I’d never use my phone or tablet for that stuff, so it doesn’t bug me. The whole mobile thing was cute in 2011.

    • @Tanax13
      @Tanax13 Месяц назад +1

      But it's not a subscription though? I agree that a subscription would be terrible, but it's not.

  • @xsteox770
    @xsteox770 Месяц назад

    Genuine question. What is the chance Neural are watching what's going on with Kemper now, cos the mini cortex is the same. Built in extras that can be released as a paid update

    • @TONEWARSgearshow
      @TONEWARSgearshow  Месяц назад

      @@xsteox770 if they are watching and thinking that, I think the best decision they can make is giving the updates to their customers and hopefully gaining more market share that way. A lot of people will see that and might come over to their side.

  • @guitartoneSA
    @guitartoneSA Месяц назад

    The best video so far on the subject. 👋👋👋
    And thanks for a non controversial click bait thumbnail. 🙏
    However let's not confuse "updates" with "upgrades".
    Updates will continue to be free after these two paid upgrades.

  • @brandonbryson3317
    @brandonbryson3317 Месяц назад +1

    I'm going Quad Cortex.

  • @steveareton697
    @steveareton697 Месяц назад +4

    $660 for a Dimehead NAM player that includes most everything including a screen AND the ability to capture. Isn't that a (much?) better value / option compared to this??

    • @TONEWARSgearshow
      @TONEWARSgearshow  Месяц назад +2

      @steveareton697 I would absolutely pick the dime head player over the Kemper at this point. The captures are absolutely amazing, and it has most of what I want. After a few more updates, think it's going to have everything.

    • @steveareton697
      @steveareton697 Месяц назад +2

      @@TONEWARSgearshow I just hope the Kemper folks don't give other gear manufactures any ideas...This just in - NAM player update next month to include new10-band EQ in addition to the basic tone controls,..nice! ....For $99 (Barf!)

  • @carnovector6396
    @carnovector6396 Месяц назад

    i didnt sub to get pat a pat on the back, if i had indeed bought the product i could pat myself on the back by raising the volume, i subbed to get clear context as to where my money is going and what its gona sound like mostly so half the time im skipping the talking, as a matter of fact its thanks to you that i figured id better keep my money
    I was the one who got the ball rolling on ToneJunkies comment section, THE ONLY ONE, there is no drama here only publicity, a cheap bullying campaign on their own customers, is it really so hard to believe after all the covid bullshit that bullying might work?

  • @word2RG
    @word2RG Месяц назад

    "KEMPER PROFILER Player is the most complete digital guitar amplifier and effects processor for your pedalboard" complete haha! not quite..

  • @heikohesse4666
    @heikohesse4666 Месяц назад +2

    that's what happens when you buy an overpriced product with reduced functionality because it's super hype - Kemper is not the "bad guy" here, stupid people always create their own problems by themselves

  • @spacefx1340
    @spacefx1340 Месяц назад

    Save time and money get fractal , a real game changer, imo.

  • @seannicholes
    @seannicholes Месяц назад

    I'll try to keep this brief, but that probably won't happen, lol.
    I work with tech, both software and hardware, and the coding industry is an absolute nightmare right now. I don't believe they are holding back updates intentionally, as coders learn to code better and Hardware is better understood, they discover they can do things they couldn't before. I cite every single generation of game consoles and the comparison of day one games versus games at the end of that console's life cycle. Night and day.
    A game changer is as simple as this does it allow you to do a thing you couldn't do before? Yes? Game changer. You could have decided years ago to have a collection of nice amps like jarrod's, or you could be a dipshit and spend your money on drugs and overpriced sodas and video games that you don't really need.
    You could have saved your money and bought a full price quad cortex. These updates allow you to spread your spending out, buy the unit, buy the updates later rather than having to buy the entire full price unit at once.
    I don't know, maybe you have to be old enough to have lived in the pay $5,000 to have a halfway decent sounding amp days.

  • @doublesynchrohelix8613
    @doublesynchrohelix8613 Месяц назад

    All the mechanics watching this are like... "that's all additional features cost? wow..." 😂

  • @AEP2x
    @AEP2x Месяц назад +1

    Usually you talk with some common sense. So, why can a company like Headrush make the core that offers every effect, modeled amp (which Kemper doesnt) and the cloning, including a big built in touch screen all for 700.00, but we feel we need to justify why Kemper is using the same effects algorithms and operating system (meaning they didn't put a lot of work in the update, because the only adjustments they made was for the slight variations in UI as in less switches, and everything else including the chipsets are the same) so the software development was paid for years ago! This is a pure profit play! Same with the hardware it's a 14 year hardware in a new form factor to hide that.
    Another thing is how do people not realize at this point the tech gets cheaper over time! It's why we can buy flat screen tv's for 200.00 now.
    The profiler s should have had all the effects and features from day one and been able to profile for 750.00, but especially if they want to charge a 1000.00 or should be able to profile!
    This compared to other parts of the market os not a good value!

  • @0311campbelljk
    @0311campbelljk Месяц назад +1

    Common everyone knows your mom is the better shredder and that SLO is hers. The issue is not so much paying for an upgrade as it is they are no longer competitive in price with the other companies similar products coming out. It wasn’t an issue when it was just them trying to compete with the FM3, but now Kemper has to compete with the other bandwagon

  • @braxal6983
    @braxal6983 Месяц назад +1

    Yeah the game changer talk I agree is very lame and stupid.

  • @montiac22
    @montiac22 Месяц назад

    Has anyone else's Rig Manager App stopped working?

  • @ValiRossi
    @ValiRossi Месяц назад

    I don't even own one and I'm bitchin.

  • @celticgibson
    @celticgibson Месяц назад +1

    I think they beilieved they would get the upgrade for free because Kemper is known for it. They don't realise that they should never expect anything after the purchase of any gear unless it is officially announced otherwise it's just speculation.. Especially when it involves the full feature set of the $1,600 Stage for free on a unit priced at $700 which was never going to happen.. Plus don't rule out some mischief from competitors stirring the poop.

  • @jrlee243
    @jrlee243 Месяц назад +2

    The people will speak with their wallet. If kemper thinks they are in a position to go the subscription route, great, we will see how it works out. Waves tried it, and it backfired on them. Other companies do it, and it worked out for them.

  • @grahambrecke9292
    @grahambrecke9292 Месяц назад +9

    kemper is going to outsmart them selves right out of business. they have a platform that is 10 years old maybe more and they are milking it for all they can. all I can say is when they make enough people upset and know one buys it any more, well then it is to late. every one do yourselves a big favor. save your money and buy the qc. You will thank yourself for it. Buy Jerrods profiles they are the best.

    • @TONEWARSgearshow
      @TONEWARSgearshow  Месяц назад +1

      Thank you so much! I'm so glad you like the presets.

    • @CliveBarnesMusic
      @CliveBarnesMusic Месяц назад +2

      Of all the top brands, Neural are the ones most lightly to follow suit with paid updates. The new Nano reeks of it.

    • @VanjaSpirin
      @VanjaSpirin Месяц назад

      Tonex

  • @Tanax13
    @Tanax13 Месяц назад +1

    Yeah, such a huge overreaction from people. It's as if they expected a €700 device to get features to brings it (almost) on parity with a €1600 device (Stage) for free. Absolutely laughable.
    That said, as a bedroom player, I think the price is a bit steep for me. Also, keep in mind that Kemper have said that the Player will continue to receive FREE updates for a long time.
    Btw, I have also talked about that an upgrade is way better than having to buy another "Kemper Player Pro" unit. Paid upgrade is amazing as a concept. You can optionally upgrade your unit.
    Sure, you can compare it against modelers that have a ton of free updates, like L6 or Fractal, but that's not at all the same type of device.
    And I feel like I need this disclaimer on all posts, but I don't have a Kemper today, nor any modeler, so these are just my observations as an outsider.

  • @a-nus
    @a-nus Месяц назад

    Kissing corpo boots. Not a good look

  • @jimlansa7098
    @jimlansa7098 Месяц назад +1

    its okay to charge money for that,its just overpriced.

  • @guitartoneSA
    @guitartoneSA Месяц назад +3

    It's hilarious how guitarists who spend years and years continuously buying/selling/trading gear, losing money on every transaction, then cry about a 179 Euro or 299 Euro paid uograde on a piece of gear they love.
    Considering, it's paid for in one set of one gig.

    • @JohnWiku
      @JohnWiku Месяц назад

      Now we have proven that "micro transactions" work in the guitar gear industry, thank you for supporting this stupid bullshit.
      You get what you deserve, and now you pay A LOT for unlocking features that should be FREE 😂😂😂

    • @guitartoneSA
      @guitartoneSA Месяц назад

      @@JohnWiku
      I didn't pay to unlock any features, I'm happy with my original Kemper Head and I'm leaving my Player on Level 1, stock.