Is Uber playing fair in New Zealand? | 1News' John Campbell
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- Опубликовано: 14 июл 2024
- When Uber exploded onto the New Zealand market it was celebrated as a disrupter, and hailed as a win for consumers. Every company wanted to be 'the Uber of X.'
But is Uber really a model we want other businesses to follow?
John Campbell talks tax, fair pay and drivers' rights as he investigates the Uber economy.
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I love John Campbell. He's not afraid to ask and investigate hard hitting or controversial topics. I was upset when he left TV and went to radio, but I am glad to see One welcome him, as he was previously on 3. I always thought Uber was shady, and it's shocking to see just how bad it is for NZ. Thank you John for bringing this to our attention.
John really needs to go. So sick of his everyman crap. All he is now is mouthpiece for the government.
...and why is so much money leaving NZ literally tax free. As a Nation we are being bled dry on so many levels.
If it is that bad, why are heaps of people working for Uber while the country suffers from employee shortages?
I've worked for Uber from 2016 to the end of 2019 in Auckland And only worked 9pm to 3am Fri, sat and 3hrs on Sunday nights and easily made $600 for around 15 hours of work. I also did try driving during the week day 10am to 4pm and it was bugger all money, you be lucky to make $15/ hour.
If Uber is the employer and the drivers are employees, doesn't that mean Uber has to supply the cars?
Could look at it like that. But even some construction workers supply their own work boots and ppe gear. But are employees
@@chrisbasham2800 yeah true
@@chrisbasham2800 But the construction workers don't have to pay for the materials required to do the job
@Mia Dodson flipside. Contractors also use companies equipment. My mate is a contract truck driver. But uses which ever company's trucks he is contracted to at the time.
Some construction workers use their own tools 🤷
@Mia Dodson uber is supplying customers. They are a broker. Brokers have employees to fulfill their work.
John Campbell does such good work! I had no idea how little uber drivers make, that is nuts. I don't use them often but of course, the next time I do, I'm going to make sure I tip to make it a fair transaction.
We'll appreciate that. 🤝
Tipping well doesn't fix the problem. Uber needs to be held accountable and made to pay their employees a respectable wage.
Great piece John and the team. I have to say owning a small business in NZ is kinda just like working for Uber. I work 50-60hrs a week and don’t even make half of the minimum wage. You could do a similar doco on small business owners.
This isn’t to diminish the drivers situation but tonnes of us are doing it really hard in the country. I don’t know what the answer is. But it’s hard going right now for lots of people.
I remember the good olds when I was Driving taxis and the things I did while working in that Industry, Made good money back then.... well before Uber, Ola, etc. etc... That's before Land and Transport decided to change and Amend the Deregulation's Act around 2015 or 2016. Which allowed Uber to start up here in New Zealand while the office is in Australia? Very good old boss I knew told me this He owned, His own taxi company in New Zealand before he died in 2016. God bless his soul.
as long as there is a demand from the public for cheap rides , there will always be uber. The drivers are the victims of this kind of economy. As an uber driver, i can tell you a ride within the city limits is only about $8.80 and if you share with 4 people, it is cheaper and faster than taking the bus at $2 each. The public hate taxis as some taxi drivers have a bad reputation of ripping them off but taxis used to make a living as the fares were fairer.
Well done NZ and the documentation is exceptional.
This is why we had taxis where we took care of our people. Now the money goes overseas and the people’s lives are getting harder and harder . NZ needs to get back to the old days where they bought local and support local businesses and family’s .
Taxi drivers get screwed also
New Zealand should have our own Uber that way our driver can make proper money
Theres Zoomy
@@josephdonoway no Zoomy is owned by the Taxis now.
This is the tip of the iceberg. In construction maybe 40% of workers are ON CONTRACT not contractors. The difference is that a contractor submits a price under his/ her conditions where as a worker on contract works for a company full-time and receives no annual leave, sick leave, overtime or job security (we've run out of work means nothing for you next week)and still have to employ an accountant, pay their own acc and tax and yet 100% of their income comes from one business. It's basically self employed without any chance of profit.
Employers (and I call them that because they treat contractors like staff) have been getting away with this for decades and it's illegal for NZ residents operating business like this in NZ according to employment and IRD laws.
Last year, late at night I struggled to get a taxi from my local hospital home. In the end I downloaded the app and got an uber. The guy looked wiped out, like he'd been working for hours. A few days later I was in a cab and heard on the radio about a crash the night before, it was the poor uber driver! He died working for Uber, a company that didn't give him basic employment rights. It's not right people, it's simply not right. We have minimum requirements for employees for a reason, why are we letting this lot opt out of those requirements?
There are drivers working 12 hours a day, seven days a week who are sleeping in their cars. Not just a few, there are lots doing this. The drivers have no rights because they are not employees, they are independent contractors.
@@Rontheanchorman The court has ruled that at some are not contractors. And I believe we're about to see many other drivers getting the same judgement by the courts.
I’ve had Uber drivers falling asleep at the wheel on numerous occasions and I’ve had to keep chatting to them to ensure they stayed awake.
@@Rontheanchorman Was his decision to work those hours because he wanted to make more money....there should be a law against driving without sleep for that long, they put everyone on the road in danger
Can I ask how you figured out it was the same driver you had?
Its a similar story in Australia. Ive done both Uber and Uber eats and on a good day youll earn $20 max per hour ($14 after expenses). There are drivers who are working 12 hours a day, seven days a week who are sleeping in their cars just to earn enough to survive. Uber has closed all their offices, they hide behind the app which they use to manipulate drivers into accepting trips where the driver is often working for free, even losing money. If you dont accept these trips or you cancel too many trips, they throttle your earnings by not sending you trips for up to one hour or more. They mostly prey on people who are desperste for money and they treat you like garbage. If you dropped dead tomorrow, they will just replace you with another driver as there is an endless supply. If they just paid the drivers fairly (which they easily could), everything would change for the better. The fact that they know full well that that they are exploiting their workers yet refuse to do this, tells you exactly what sort of company they are.
I totally agree with you.
Pretty shameful for NZ, known as a first-world country. In the UK Uber drivers are guaranteed AT LEAST minimum wage and Holiday Pay paid weekly.
Makes me sick that we allow companies to do this. If we taxed companies fairly then we would gain so much tax revenue
This article should not be about does Uber pay tax or not (why did John Campbell even go there ?), it should be about the shockingly bad way that drivers are treated.
The companies would just leave.
They would just leave.
@@mjanny6330 I don’t think so. When i say fairly, i dont mean tax the shit outta them but the fact that apple can claim to not make money in nz and pay no tax is ridiculous
As an American born and raised citizen living in Los Angeles California I have always believed that when a company does business in another country they should pay the required taxes in that country. This only paying taxes in the country where your headquarters are on paper is ridiculous. We have the same thing here in the USA. A company will not pay any taxes because on paper their headquarters is a post office box in some country where they have very little tax laws.
John Campbells gone around and found the worst performing drivers to make this story. I'm gonna make one where I find the coolest Uber drivers, who earn the big bucks and has the most interesting work stories
Definitely a one sided story. There's more detail they don't add in. How many fares they take. What time of day. There's probably far too many drivers therefore they compet against each other. That's not ubers fault, that's the drivers fault, just like a commison job. It's not a wage job.
They are also making a lot more than what they saying on camera
I'm a happy Uber driver in Hawkes Bay.
Thanks finally someone who knows the whole story
Go be an Uber driver, then comment.
I’ve boycotted Uber since they started in NZ.
I recall one of the last Campbell Live shows was a promotion of Uber ride sharing.
I’d like to see that one again.
Use to do ubereats for two years. Was good back in the day but stopped as I was wasting too much time. If drivers become employees, uber is going to cut off heaps of drivers. There are just way too many drivers compared to demand so of course you arent going to get minimum wage due to competition. Use to get $30~$35 an hr on average driving out west where certain hrs you would do $50 but then die down as you drive longer
This is hard hitting story 😮😢. Nz is a place for people and I believe Nz sets the Uber straight.
This is very soft from John Campbell, he doesn't even go near the hard questions or reveal the really bad stuff.
I've worked for two taxi companies and Uber-a year or two at each. A good night makes upwards of 25 an hour, but excluding $16k for my Prius, long term my income after expenses was $10 an hour. The more hours you work, the less per hour you make, I generally worked 5pm to 4am. I enjoyed the work, but missed seeing my family, so stopped. It seemed most of the drivers have a spouse who pays the bills, driving was just pocketmoney.
Awesome work John and team!
Switched to DiDi car service-works better-better prices too.
John, this was a bit of a one sided hit piece. In all the thousands of drivers who voluntarily drive for uber you couldn't find an alternate view? I drive Uber in Hawkes Bay and love the role.
1News why do yall usually block off the comment section? Some of us want to share our opinions on some videos you guys post. Please leave the comment section open. Oh btw my parents are huge fans of John Campbell and they don't speak a lick of English lol
They all do it, too scared of what people might say...control freaks
Go John. Thank you for CARING for the drivers. God bless you.
If your unhappy with your job, get a new one. Uber and food delivery service I believe shouldn't be relied on as a full time job but should be utilized as a secondary job for extra income.
agreed its not like theyre dropping off and picking up passengers continuously,, not to mention sitting on their ass all day, i wish i could have a job where i could cruise around town all day, hey if you're not happy sitting on your ass all day in a comfortable car with sounds and being able to stop at a dairy or maybe a takeaways at some point , the slums are just itching to have you back.
this is very realistic video thanks 1 news nz for this we need more realist mini documantar and news
It leaves a hell of a lot out !
It's not a realistic video
I believe in Freedom of Choice. If drivers want all the rules regards employment, they are free to seek employment from a business that provides a business model that gives them their needs. If you don't like Uber's business model, exercise your right to freedom of choice and go somewhere else.
The model suits me fine and I see no need to change it.
A very good and serious concern to consider. With the current skyrocketing inflation, majority of the workers are putting in their blood and sweat just to make ends meet. However, on the other hand Uber is getting richer with every single ride! They should be answerable and government should step in to escalate the process. Its hard time after COVID so I guess this is the least Govt. can do for its people. Great work John!
Petes sake bro. The government stepping in to help is the root of the problem lol
Bottom line is there are too many workers in the Uber industry hence possible income is spread too much. Alot of Immigrants seem to go here - to earn xtra money after their jobs - some xtra money better than none. Not unlike the Real Estate Industry when it booms alot of people get in, but like now they are putting out. I guess for Uber the Company the more cars the better. If drivers not happy MOVE ON simple.
I have always question these Rideshare companies since the employees are required to pay for all of their vehicles expenses. The only time I ever use a Rideshare vehicle is to get to a doctors appointment that I cannot get to using public transportation. I do not schedule the Rideshare myself but call up my health insurance company and give them the details needed for my appointment. If it was not for such medical appointments I would never use any Rideshare company.
The company should be taxed more and the employees shouldn't be taxed on any ride share earnings
Should investigate tv and movie extras similar situation courtesy of the key government
I love how people in the comments who have never worked for Uber, claim to know everything. If you work full time in any job, and the company that hires you treats you like an employee; you should be paid as one. People here saying “it shouldn’t be a full time job” are missing the point entirely. Uber treats the drivers like employees. Uber drivers can’t change pricing, advertise Uber or even negotiate any single thing. So I say, if a company treats you like an employee, they need to pay you as one. Also, these same people will say McDonald’s shouldn’t be a full time job and only for school leavers…. Yet McDonald’s pays their staff as employees, because they are. That’s the point of this.
Uber driver in Nz are paying 43% Tax deduction...
Uber takes away 28% commission and have to pay GST on top what we earn. 😢
Awesome work John! Thoroughly enjoying your new calling!
To the lawyer representing Uber clients, give them hell. To the politicians, how on earth are you letting Uber exploit its citizens?
Woah the comment section is open. Why is that lol . And on some other videos its not
They got reported cause there a news agency so youtube told them to open the comment section, freedom of speech
I always tip Uber drivers (uber eats drivers too). They earn such a small amount and the fares are so much cheaper than a taxi that even a small tip still makes it a very cheap ride.
Thank you for leaving the comments open lol
Uber
Please increase the per KM charges.
Cost of living and mortgage rates are very high.
Drivers can't afford to take passengers on current per KM charges.
PLEASE PLEASE PLEASE INCREASE THE PRICE
Do something for poor drivers raise their voice more please
Uber was scamming regulating bodies and riders first , then they scammed the drivers. After shaking the cab industry illegally. They got regulated after lobbying enough politions on their side. I drove for uber long ago when it was operating illegally when making $1000 buks a day was possible. Today you will be lucky to to make 100 before expenses.
Hey John just so you know , when uber was created it was designed for complete autonomy, and the reason why they have never turned a proffitt in the whole time the company has been operating is because they pay the drivers , yet despite years of heavy losses the key investors continue to pump money into the company , keep the share prices low. Very soon there will be a massive cull on all vehicles on the road , and the autonomous vehicles come in and boom they make billions in profit and we have no choice but to use their service. I can go on for days . We need to shut these guys down and open private transport to public services not major companies
Why are these people complaining? If you are trying to raise a family and live a comfortable life you need to increase your skills and abilities to earn higher wages.
i never used Uber, and thanks John, I will never use them at all!
If you're making 65+gst per hour driving for uber you'd be ok as a contractor, but drivers dont make anywhere near that. More like $30inc GSt from which u have to pay taxes, service the car and fuel, and still pay gst.
A good way to understand uber is to first understand what slavery is, then it becomes pretty clear what's going on.
$30 ? Where are you earning $30 per hour ? Please tell me so I can come drive there. It's more like $20 or less
@@Rontheanchorman it was about 30 ages ago in 2017. when i drove. So i guess it just went downhill since.
@@Rontheanchorman Just recently, I earned $45 an hour for a 31 hour week in Christchurch. Routinely, I earn 30-35 dollars, gross. That drops considerably when costs are factored in but it isn't usually peanuts.
@@Sgten01 in NZ ? The wages have dropped considerably simply because they've allowed far too many drivers on the platform and there isn't enough work for everyone. Having said that every market and every country is slightly different and some markets are busier than other
I'm on the Gold coast Aus and here it's $20 per hour, that's all youll earn. Even when I have a quest it still usually ends up at $20 per hour. If you earn more they throttle your earnings back so it will always be $20
You left out that you can claim back all the expenses, which would mean you either got money back from IRD, or paid very little tax
Uber was meant to be a ride share service.... it was never designed to be a taxi service that could full time employ a driver and pay them a living wage... the fact that people decided to become full time uber drivers and will work for under minimum wage is not ubers fault... it was never intented to be someones full time job.
Absolutely agree. Get another job if your unhappy. They also don't break it down further. More drivers means less demand. Means less pay to the drivers. They also don't state how many trips the drivers are doing. $50 over 4 hours. But is that a Tuesday morning or a Saturday night... anyone in a commison paid job has similar issues with pay.
@@trav8787 That is the problem; too many drivers at the moment. There's no pressure on Uber to implement surges, the only time a driver can make any money. I have driven for Uber for a year and a half and will walk when it no longer satisfies my personal expectation of the use of the app. We all walk into this work knowing that it is hit and miss at times. No one should consider it a job to pay off a mortgage and finance a family. Just for reference, I make around $1000 to 1200 a week for 30 hours, before expenses. Not flash, but it pays some bills.
The problem is they take too much of the fare they should only be taking like 10-20 percent.
@@tres155 according to who..?? The employment contract?
I heard uber eats was making way more then the uber that just picks and drops people off what is the difference can anyone share that and to be honest its not really what u call a job job that you can rely on it's just something that gives you a little extra if you've got a real job on top of that and anyway i like United taxis sorry about an Uber but I haven't had a good experience as I've only ever gotten uber once and 3 weeks later they just took out of my credit card and I didn't even get a ride or order one and they done that 3 times so that was enough for me to take my credit card details off and get rid of the app that's what I did sorry Uber but some people are just not nice and can have access to your credit card just like that
Why keep working for Uber? Are they being held to ransom to work there? Why did John Campbell never ask these questions?
Including Deliver easy. At first it was great, then they hired too many people. I went from $23 an a hour after expenses all the way to around $0-$4 an hour after expenses
Uber charge the drivers 28% of the fare you see on your smartphone. this is too high. If they charged 18% then there would be more incentive for the drivers to do more trips. Also they could have a three tiered zone system for charging customers, like the public transport sysytem. The further you are from the city, the less comission a driver is charged and the fare is slighly higher. I the rural areas the drivers have to travel further to get a customer and return to a more populated area. This would make it fairer for drivers.
The commission they charge is not the issue, it's the fact that the $1.40 per km rate that the fare is based on is a Taxi rate from 1995 (28 years ago !)
Uber drivers in New Zealand have been on the same kilometre rate, and pathetic minute rate for more than 7 years !
@@CaptainHurricane It's both. if commssion is 18% the driver gets and extra 10% of the fare and a higher rate per kilometre too. Both would be better for the drivers and more incentive to collect you because they are paid from where they collect you not from where they receive your uber message. This was not mentioned in the documentary.
@@roberthurly873 also a $10 minimum on every ride. No more $5 trips they are a joke. If the customer doesn't want to pay $10 then catch a bus or walk. It's not 1993, it's 2023 and the cost of living has gone through the roof
Fantastic reporting
Thanks for the reality-based check, ❤❤ John
Modern slavery is rife 🤦🏻♂️
You chose an Opel Kadett for an Uber car... I mean it would never happen and I've never seen one on the road in NZ but I appreciate it anyway as it's one of my favourite cars :)
I feel like the idea behind it, you can turn down the work.
The drive is acting outside of his passenger service licence. Log book hours,
This was the same as me when I worked for taxi company
Interesting 1news we are allowed to comment !!!
If Uber drivers are employees, then they should be regulated as Taxis. They should also be required to undergoing interviews, background checks, etc before being able to be an Uber driver.
This could very quickly go sideways for those unskilled people trying to use the gig economy as defacto employment because they can't manage to get a traditional job.
People wouldn't be trying to work Uber full-time if they actually had options. It was never intended for that kind of use. What do this union think they've got as leverage? If union members walk out what do they care, fewer cars in the area mean more surge pricing events.
What about a proper driving test to see how well these drivers drive is it not common sense???
@@jonathanclayton9107 That's covered under taxi regulation, which is a licenced profession requiring participants to pass a series of written and practical tests.
I'm the same I'm contracter builder no hoilday pay no sick days and only on 34 a hour beforw tax I work 60 hours a week to live and still it's not enough
They aren't paying enough anywhere !
Many of getting below the minimum wages..
Why are they still doing it, If they know all well and good, it isn't worth it !
Johns gone around to find the worst performing drivers to make the story.
This is why this documentary is not accurate
i bet when your car breaks down , uber dont want to know , yer on yer own
Glad I stumbled upon this. No deal for me. I won't be joining.
Interesting, always wondered how Uber actually works
You won't learn how it works from watching that 'softly softly don't upset Uber article' ....
I wish all TVNZ youtube news channels left the comments open 😂😂 awesome!!
Was this filmed in India or New Zealand?
Can't understand why a driver would wait at the Airport for 3 - 4 hours for a job. That's stupid. Uber needs to raise the kilometre rate to over $2 for drivers to make reasonable money. I have been driving partime for 7 years.
If they lowered their percentage from 28% to 20% and charged a $10 minimum on every ride, it would make a world of difference
They definitely need to raise their rates and could easily do so. Even if they doubled their charges, they would beat taxi prices by a fair margin.
Please come to South Africa bro, it's actually very worse.
I got an Uber from Wellington Airport to Te Papa and it cost $91 lol.
Well done John Campbell.
Yes we need the comment section all the time
So Who are the TSL Holders if Uber Drivers are not Private Contractors.....
If NZ Pushes this Law to make Uber Drivers Employers....then you can't claim taxes from Expenses
Independent contractors. What do people expect
No wonder people are considering moving to Oz.
Go work for Mcds. Employer gonna let me go home to kids NO. Employers gonna let me go home when I want, work when I want. B/s. I'm fine piss off . Go work for a courier company get paid monthly. $10 an hour
good awareness doco really feel sorry for the drivers, uber playing unfair, find other work so uber runs out of drivers to push them to pay better
Yes
I have not used a taxi in more than 10 years. Way too expensive. They brought it on themselves and are desperate to protect there profits. Good ridiance.
UBER IS RIPPING OF THEIR DRIVERS IN NZ... N AS A CUSTOMER... WE PAY SERVICE CHARGES DELIVERY CHARGES... WE GIVE TIPS... THE FOOD COST $7-$8 MORE... THE DRIVERS ARE GETTING RIPPED OFF...
"Everything is *robots."* Robot, etymology: from the Czech _robota_ , from a Slavic root, meaning forced labour.
Kiwis! I know we don't really do this here (except maybe in fine-dining out), but next time you Über have a thought for the driver who comes to collect and deliver you and have a think about giving them a 15% of fare cash tip/koha for their time and effort. I know I will from now on. 🙏🏽💙
Haha...good luck.... Kiwi's are as tight as a duck's a hole
What's the difference between a canoe and a Kiwi ?
A canoe tips.
@@CaptainHurricane ikr, but one can only hope 🦆
Tipping is not the answer. And that’s nothing to do with NZers being “tight”.
Uber dispatcher Fort Lauderdale, Airport, Florida Night Shift,
Bravo, stand on your feet, all employees and Uber managers will applaud you. You have succeeded in cutting my livelihood and the livelihood of my children, but I ask God to take away all kinds of blessings from you and to close in your face and everyone who supports you and helps you and directs you to do so with me to close all the doors of livelihood in your face All of you, and it robs you of health and well-being, and makes your life in darkness without light, and I hope from God to see you poor, and I give alms to all of you, and I tell you this happened with you because of your sin with me and my children, may God take revenge on you the most severe.
NZ govt is silent on uber ?
Uber charge customer and charge restaurant and I'm not sure if they have connections with Auckland transport and insurance companies.
Labour Party must focus on this Matter not only uber all apps and specially uber damage nz minimum wage
Uber is good for some part time and extra money to help pay the bills is not for Fulltime job.
Seems like everyone is confused when it comes taxi and uber. Its a big differance. Uber operators are unmarked, so they have to work only for uber or other apps, no hail work and no private pickups. All these apps make sure the clints only use the app. Thats why ots an employment relationship. All nz taxi companoes are locally owned and operated. Time to support locals 😅😅😅
Uber ripping off uber drivers im paying 28% commission to them
Uber is not a full time job...get a real job instead of trying to make assumptions.
BLA BLA, nothing is going to happen! Prove me wrong, it's 3 months later
They need to tax money going off shore at a much higher rate to prevent this extortion.
100% Right
Boycott UBER! Drivers start ur own APP!!!! ASAP!!!!
We need an open source uber!
What’s an open source Uber?
@@barnscorp2784 Uber is mostly software. We could create an open source uber that is developed and maintained by the public. Without the greedy pigs at uber the drivers could be paid more fairly. There are many examples of open source software that works really well, for example inkscape, open office, ubuntu. I haven't seen many open source apps yet, but I don't see why it wouldn't be possible
Fun Fact there was an uber hack where if you got the app in early stages and not updated it a certain glitch wouldve worked on some accounts ive used uber since 2018 racking up 20-30k and have never paid a cent. Eats and Rides all free from catering many to late night craves😂 (they patched the glitch last year but if you knew you knew)
Any other glitches lol?
I don’t care that you stole from Uber but you stole from the drivers too because I Guarantee they wouldn’t have covered it they (Uber)would’ve made the drivers lose money and cover it
Lots of students used to tell me about this…called if fubuer=free Uber. Get food delivery and then say it never arrived. Get a refund 🥴
When ever the main office is in australia like mc donalds ull get no where...
Restaurant Brands is headquartered in Auckland and they were real bad when I worked for them. Months and months to process birth certificates for new employees.
If all Nz employers have to follow the guidelines of employment rules.
Why any company who wants to do the business in NZ and don't want to follow the rules?
Why are ministers powerless? and allow these kinds of companies to do whatever they like to their citizens?
The last minister of transportation deregulated the taxi industry, which allowed anyone to charge whatever they liked.
Fuel prices are rising every 2 weeks, but the uber fares were still the same until now.
The customer wants to pay less.
The drivers want minimum wage like the rest of the NZ employees.
Unfortunately
The government
The company
The customers
The insurance companies
All don't care about the drivers.
Why EMA can take NZ employers to the court for wrongdoing?
But, they touch these overseas companies..
Why?
the cost will be put on customers at the end of the day
Get rid of uber eats. Its making our society lazy. Make it so uber drive has to conform to normal taxi rules. After all theres enough profit to go around. Keep most of the money in nz instead of overseas. Having said that some taxi drivers also double dip with uber.
Other option is to get rid of it all. Or make our own version.
Simple