The SaaS business model & metrics: Understand the key drivers for success

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  • Опубликовано: 5 ноя 2018
  • In this talk, David Skok, author of the now famous SaaS Metrics 2.0 blog post will talk through those key metrics and their impact on the overall SaaS business model.
    Wish you were here? Sign up for 2 for 1 discount code for #WebSummit 2019 now: news.websummit.com/live-stream

Комментарии • 76

  • @kevin78515
    @kevin78515 3 года назад +211

    1. Rule of 40
    2. Repeatable, Scalable, Profitable
    3. Net new ARR = New ARR + Expansion ARR - Churned ARR (5:00)
    4. Bookings = Sales people x PPR (Productivity per Rep) (9:40)
    5. LTV should > CAC (Cost Acquire Customer) (12:30)
    6. 14:00
    7. Negative churn matters (16:00)
    8. Balance Sheet & Profit and Loss Statement DON'T work for SAAS
    9. Guidelines for SAAS success: (a) LTV > CAC * 3 (b) Month to recover CAC < 12~18 (18:46)

    • @gouribhalerao
      @gouribhalerao 2 года назад

      Really great session!! Although couldn't understand what's meant by "Quota" here...especially in the metric Salesperson Unit Economics at 20:15

    • @mfrshi
      @mfrshi 2 года назад +1

      @@gouribhalerao quota is salesperson’s target

  • @christophergrubb3555
    @christophergrubb3555 3 года назад +103

    This guy is a total legend. This 20 minutes will carry me for the next 5 years of my life. Soooo thankful for this.

    • @chetnathelife
      @chetnathelife Год назад +1

      100% Agreed! This video is a treasure..

    • @VDJones
      @VDJones 3 месяца назад +3

      5 yrs later. Did it serve you well?

  • @kevinlevine5543
    @kevinlevine5543 5 лет назад +158

    This is one of those great training sessions you want to study over and over.

  • @peterkjerfve4237
    @peterkjerfve4237 3 года назад +4

    Thank you! Supervaluable, well structured and eye opening, and in only 20 minutes!!

  • @dsuthapong
    @dsuthapong Год назад +3

    I can't belive this is free! This is so helpful and awesome. Thank you so much!!!!

  • @ivanwes7916
    @ivanwes7916 3 года назад +3

    Brilliant! The most valuable 20 mins ever!

  • @nimda2sdfsdfsd
    @nimda2sdfsdfsd 4 года назад +6

    Just Superb! Talk! Truely amazing.

  • @bocus5263
    @bocus5263 3 года назад +2

    Super useful and clearly explained. Thank you very much !

  • @arj123sub
    @arj123sub 3 года назад +2

    Great video. and must watch to get the context of SaaS growth

  • @ImranKhan-tm2gv
    @ImranKhan-tm2gv 3 года назад +1

    Awesome talk. To the point and so much information

  • @nash.p9781
    @nash.p9781 4 месяца назад +1

    David Skok, you are magnificent.

  • @saedam3513
    @saedam3513 3 года назад +2

    An immense wealth of information wow. Amazed. Thank you.

  • @javiertrujillo5016
    @javiertrujillo5016 3 года назад +3

    So much powerful information in a simple presentation

  • @firatlokman
    @firatlokman 2 года назад

    Great explanation, thank you Mr. Skok

  • @angeloveeran7793
    @angeloveeran7793 Год назад

    This was simply brilliant and needed so badly in understanding the matrix of SaaS

  • @Scantaxx88
    @Scantaxx88 4 года назад +9

    Such a great talk.

  • @jessenielsen69
    @jessenielsen69 2 года назад +4

    Amazing presentation. Just what I needed! What are other great videos that teach about the SaaS business?

  • @bootlabstechnologies5889
    @bootlabstechnologies5889 2 года назад +1

    Brilliant Session!

  • @MURILAOBONITAO
    @MURILAOBONITAO 3 года назад +1

    Excellent, high level!

  • @jacoblowder6270
    @jacoblowder6270 3 года назад

    Great video, great content. Thank you!

  • @mannn2403
    @mannn2403 4 года назад +1

    very informative and useful session

  • @fabulateHQ
    @fabulateHQ 11 месяцев назад

    Spoken like someone who knows it inside out! 👏

  • @vinaykumarsingu5130
    @vinaykumarsingu5130 2 года назад

    Before this, there were many blindspots for me in Saas business model. But this talk cleared lot of questions for me

  • @brucemunro9555
    @brucemunro9555 4 года назад +1

    Awesome! Thanks ! Distilled simplicity.

  • @nimda2sdfsdfsd
    @nimda2sdfsdfsd 4 года назад

    is thre a link of the video of the talk he is mentioning link please

  • @kristofferkliemann7286
    @kristofferkliemann7286 12 дней назад

    Amazing!!!

  • @luisdariodavilamartinez5538
    @luisdariodavilamartinez5538 2 месяца назад

    Amazing stuff

  • @aslannoureddine9923
    @aslannoureddine9923 2 года назад +1

    hands on ! super useful !

  • @ashishanand3004
    @ashishanand3004 4 года назад

    Wow! Blown my mind.

  • @gracelandbase
    @gracelandbase 2 года назад

    Best video on SAAS metrics

  • @massiveaction6217
    @massiveaction6217 Год назад

    I am 2 hours new to this and find thus very intriguing.

  • @pault.5241
    @pault.5241 2 года назад

    Great Video!

  • @JuanPerez-zc1om
    @JuanPerez-zc1om 2 года назад

    Nice video teaches ways to improve your business.

  • @agustincortes1236
    @agustincortes1236 Год назад

    Amazing video!

  • @eliedaccache8438
    @eliedaccache8438 3 года назад

    Mind bender!!

  • @Max-bh8tg
    @Max-bh8tg 5 лет назад +2

    What a smart guy

  • @issaaczala5125
    @issaaczala5125 2 года назад

    Amazing.... Excellent..

  • @amarnathreddy6507
    @amarnathreddy6507 5 лет назад +1

    An eye opener session for people who are into SAAS.

  • @sangeetakhurana9635
    @sangeetakhurana9635 2 года назад +3

    The concepts are exceptional. I appreciate you shared. However, in case of negative churn, the customer one who is churned may give a negative feedback. I mean, if the first customer who is churned will no more advocate for the business. so isn't it a predictable loss. Maybe, he would have recommended the business to someone who has the value worth 8K.

  • @salvatorevaldez_
    @salvatorevaldez_ Год назад

    what a great talk

  • @blakeharrold8133
    @blakeharrold8133 3 года назад

    Brilliant

  • @vegetossgss1114
    @vegetossgss1114 Год назад

    very interesting thanks!

  • @mathieusimard
    @mathieusimard 2 года назад

    Do you have a template for those metrics

  • @Hhhhsh94
    @Hhhhsh94 Год назад

    Thank you

  • @AlonAvramson
    @AlonAvramson 3 года назад +3

    Equations are simple but the parameters are complex.

  • @yunusmj6066
    @yunusmj6066 Год назад

    Incredible

  • @realitynuggets6204
    @realitynuggets6204 2 года назад

    Interesting and valuable story of metrics. Would like to know a bit about the best sales person or people David's ever worked with. Seems to marginalize the sales team a bit, but perhaps for sake of brevity.

  • @mgill404pfft
    @mgill404pfft Год назад

    where's the second talk he mentions at the end of the video?

  • @denniszenanywhere
    @denniszenanywhere 3 года назад

    Amazing. Anyone who has tested this approach?

  • @tyleramazonpl1859
    @tyleramazonpl1859 2 года назад

    Good for SDR BDR AE Sales people?

  • @gouribhalerao
    @gouribhalerao 2 года назад

    Really great session!! Although couldn't understand what's meant by "Quota" here...especially in the metric Salesperson Unit Economics at 20:15

    • @mailrgn
      @mailrgn 2 года назад

      means sales target

  • @olaogunnusi4130
    @olaogunnusi4130 4 года назад +1

    You Sir are a "God" amongst men

  • @ruchisingh8517
    @ruchisingh8517 2 месяца назад

    what's his blog name?

  • @shivam_trivedi
    @shivam_trivedi 5 лет назад +1

    What do you mean by "Average Deal Size" in funnel section ?

    • @AhmedKhan-dv6kf
      @AhmedKhan-dv6kf 4 года назад +3

      Shivam Mohan Trivedi deal as in one sale

  • @DineshChauhan-wb2jr
    @DineshChauhan-wb2jr 3 года назад

    Nice ppt

  • @JoeDustin
    @JoeDustin 2 года назад +1

    So then what is the secret sauce to get to repeatable, scalable and profitable while still growing the product? B2B sales needs the product to evolve and scale while still selling. I know there is no easy answer but this is not a unique problem.

  • @ruixueli8998
    @ruixueli8998 10 месяцев назад

    Can someone tell me who’s this guy? It’s amazing

  • @rak111esh
    @rak111esh 3 года назад

    Rule of 40 -> One thing which is critical here is the current scale. If you are a 500k ARR company, 40 is not what you should be aiming at. If you are a 100M ARR company, that's great.

    • @angeloveeran7793
      @angeloveeran7793 Год назад

      At an $800k ARR what should be the target Rakesh?
      What estimate valuation would the above ARR, with 15% growth and 3% churn and 10% profitability. 10 year trading history

    • @rak111esh
      @rak111esh Год назад

      @@angeloveeran7793 Sorry the comment above is not as valid in the current downturn economic scenario. I do not have enough info here. In the old world, ignore profitability to get 50%+ (or 100+%) growth 📈 at 1M was the advice we heard a lot.

  • @kleinesmaccify
    @kleinesmaccify 2 года назад

    The other infamous Lord Kelvin saying is “heavier-than-air flying machines are impossible” :)

  • @Silent_Control
    @Silent_Control Год назад

    19:07 Skipped that part?

  • @Admates
    @Admates 3 года назад +2

    Everyone is saying life changing or amazing when he just basically said:
    more sales ppl = more money.
    good salesperson = more money.

  • @TheGoodContent37
    @TheGoodContent37 Год назад

    Sell cheap drug, even at a loss and then when they are addicted charge higher giving less.
    It's not rocket science people.

  • @somuroy4633
    @somuroy4633 2 года назад

    the quality of presentation is so poor, a 3rd grader makes better deck. Quite diasppointed

  • @RakeshSharma-yd8hk
    @RakeshSharma-yd8hk Год назад

    Brilliant