Amazon Toy Compliance - What you need to do!
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- Опубликовано: 12 сен 2024
- Amazon Toy Compliance is an update on the documentation Amazon is requiring to sell toys FBA or FBM. I had 74 documentation requirements they sent me!
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I have been selling my own created action clothing line on eBay for a decade without any of these compliance thing. If I have to do all the testing on Amazon which I have about 100-200 unique individual products, I would have to spend up $70,00 just for the safety testing done for these doll clothes. I am currently hit with multiple compliance requests on Amazon which made me wanting to stop selling on the platform
I can understand that. I know they are trying to keep things safe for it’s customers but it makes it hard for Amazon sellers to survive. I sell on both platforms currently but most toy items are on EBay.
what kind of documentation do we need to sell the toys on amazon and how we get that documentation from where? and how to get toys compliance certificate . thank you so much for this information .
This video was exactly what I needed!! I don't think I have to get my products tested, but how much was it for you to get the actual tests done. And how much were the certificates?
Thank you and the certificates were the results of the testing that was done. Whatever test you get when it’s completed they give a certificate. I was getting testing done for lead content and it was $200 per test when I did it years ago. The price is dependent on the type of text and who you use! Hope that helps.
Great video lol I just received one if these emails fortunately I have been sold out weeks ago. Is there a way of checking in seller central if the compliance has been submitted by someone else.
Thank you! Unfortunately no and it’s like pulling teeth with Amazon to find out more. Not sure what type of product you have but if it’s for an older child you can select that drop down when responding. Hopefully you don’t have too many and can sell them quickly!
If you are doing private label on toys, will they ask for CPC??
Yes, it doesn’t matter which way you submit the product, if it falls under toys there are specific compliance requirements.
thank you for the video, very informative. i have a question and would appreciate some help, so i'm sourcing form Alibaba and want to sell a bath toy on Amazon, i'm going to check with the manufacturer to get all the needed documents ( CPC, Lab tests....), however, i'm still working on getting approval from Amazon, can I buy any bath toy from a wholesale supplier in USA just to get the approval and then after sell my toy? i heard I'll probably get declined if i bought from a manufacturer outside US.
Unless you are sending your item straight to Amazon from your Alibaba supplier, Amazon will not know where you sourced your product especially if you are doing private label. If you are certain the product is the same that you can get from a US wholesaler, you should be good. Before you purchase make sure you can get the appropriate paperwork or it will be a waste of money.
Can you put listing and put above 12 years as minimum age for plush , so you don’t have to provide compliance check requirements such as expensive certificate?
They will still verify it to make sure that is accurate. I did have a toy that was like that and when they checked it, it was approved. If they don’t agree it will still be required.
Thank you. It’s much harder to prepare to sell plushies than I thought. One more question, I made my branded plush with woven tag. The tag has my home address city (just city, state, and USA(it’s requirement in USA) and I changed to business address which is different. Do you think this can be issues to sell with different address on the tag. It’s attached to the plushies. SomI cannot remove. I cannot find any information regarding this.
@@jenniferim401 Let me make sure I understand what you are selling. Did you create your own plushie?
I am a brand new seller as of yesterday and I was able to get a gated and toys by purchasing 10 items from a wholesaler and then I try to list a smaller toy that I had purchased in the past brand new mini figures from the dollar store and I did receive compliance issue on all of them this was very helpful as I’m assuming it is because they are small toys etc. but I will be deleting the listings and not going through that lab testing for this particular product thank you so much for a great video and support
Marybeth. Thank you for such a wonderful comment about my video. I agree it’s not worth going through the lab testing. I just hope there is a way to get toys listed again without having to do that. They have gotten quicker about hitting you with a compliance issue. Just know there are so many things you can sell so keep pushing and you will be successful! Thanks for the subscribe and let me know if there is anything I can help you with. Good luck!!
Hello, how are you
I’m going to start selling a baby high chair on Amazon next month, please I want to know if they are going to ask me for the cpc test reports and requirements in the moment I start selling or do they do it weeks or months once the product is selling, thanks
If you are creating a new listing it can be required when you create it. If you are attaching to another listing it can be weeks or months. I have only gotten the requirements on toys. You may have other safety requirements with furniture. There should be safety paperwork with your furniture unless you got it overseas or wholesale. Did it not come in the packaging? If this is going to be a continuous product for you and you have good margins you may want to do the research to find the information on the companies website if a major retailer.
If I switch to eBay with I have to go through this as well ?
No, I have not ran into this on EBay. Any toys I get now I usually put them on EBay. I have removed all of them from Amazon that I had not sold.
Hello, thank you for the video. I had a couple questions:
1. Is it still profitable to sell on Amazon &/or Ebay if, let’s say, you’re importing products from Alibaba (or even from a U.S. supplier) that require compliance documentation? I ask b/c obviously product compliance is a big issue and at the same time, it’s very expensive to get your products lab tested. Does selling on Ebay and Amazon have the intended income that it would before these compliance mandates were put into place? (I know that Ebay technically doesn’t have those mandates on their website yet, I’m just curious b/c obviously U.S. law trumps all else).
2. What are the options if, for example, you would like to find & sell products that don’t pose such a threat to consumers? Perhaps there are products that are safer, and therefore more feasible to buy and sell b/c they don’t require as much documentation?
These are excellent questions and the answer is, it depends. The compliance mandates are crippling some sellers and others have no impact. If you are a seller that gets things off of clearance aisles in stores, there will be things you are not going to be able to sell like toys, at least not on Amazon without the proper paperwork. If you are buying from a wholesaler, I would see if that have the paperwork first before you purchase. If you can get this from them, you will be fine. At the moment many people have switched there products to eBay so they can still profit from their products. If you have a choice I would find products you can sell outside of those requirements. I still sell toys but I get them from approved wholesalers. Everything will eventually have requirements just to keep the quality level high on Amazon which will help avoid counterfeiting and dangerous goods. It is still a great way to make income, you will just need to get a more structured process. I would not buy to have testing done on anything unless this is a private label product you intend to sell continuously.
Hi thanks for the video i am self employed . I have used an existing asin to list my product and now have a conformity compliance proof request. My product has on the package uk certified sign. No upc number as i do shipping by seller. How do or can i process with this . Thanks
Thanks for the question. One thing you want to make sure of is that your product is identical to what you’re selling if there is no UPC because they consider that as one form of authenticity even though people can get around that. 2nd as far as proving your product is compliant you will have to provide the data they are requiring. In regards to items I had it was toy compliance. I would have had to provide lead testing results. Luckily my item was for older children and the item was passed through. I rarely sell toys on Amazon now and have moved them to Ebay. I know this wasn’t much help but with all the requirements Amazon is doing to protect consumers it is hurting 3rd party sellers.
Hello , Great video thanks for helping. I wanted to ask what if its a DOG TOY do they still require documentations for that? Also do you know what could be the cost for testing the TOY in USA ? Moreover, Can I take a chance order inventory to amazon and if something happens then get everything shifted to EBAY ?
I haven’t ran into dog toy issues. I would say make sure your product can be sold on EBay before getting inventory. Is the product covered by a verified rights owner on EBay? You can run into that from a branding perspective on EBay and Amazon. If you are good and your profit is still there then go for it. As far as testing look up toy testing areas but it’s $1000s to do that or it was for me. I was testing for lead on my item but it wasn’t a toy, it was clothing with some medal on it and was for kids.
Hello Thankyou so much for your reply . Do you mean you never had issues selling dog toys ? or you have never sold any dog toy ? Also , If I search and EBAY verifies that I am covered under VROE then I should be good on Ebay right? Do you think if product is good or worth selling then put in 1000 $ for approvals? And lastly after the time frame will they delete are listing or just pause or hide it and once we submit documents they will start it again ? @@PassiveIncomeLifer
Hi, Dear Montsho, How about the baby pillow cushion, adult pillow need to make the safety issue which can sell on amazon successfully, cause it is not a toy certification :)
You shouldn’t have a problem with a pillow. Just make sure you choose the right category. Before they started all of the compliance mandates, people would select categories they thought would get their product seen faster. Don’t do that and if the product listing is incorrect you need to work with Amazon to correct or it will get flagged.
I have a feeling that you will get this "Product compliance requests" if your product is simply wrapped inside a clear poly plastic bag without any label (only the FNSKU Barcode).
Let's say your product is fully private labelled with its own packaging and your company logo, do they still ask for this "Product compliance requests"?
Can you confirm?
No it’s the fact that it’s a toy and it has to meet US safety and quality compliance. The only way to prove this if it’s your own product is to get official toy testing via a lab. If you have a product you private labeled you will need to get that proof from your manufacturer. It has nothing to do with barcoding. Your product will be pulled and your listing blocked if you don’t provide the proper paperwork.
do you have any experience with registration cards associated with baby products? Are you required to provide a pre-stamped registration card with every product or is this covered by the tracking info?
Hello Broseph! I am not familiar with those as I don’t deal with baby items. What type of registrations are you referring to though? Maybe I can do some digging to help you out.
@@PassiveIncomeLifer so from what I’ve seen, through cpsia and cpc requirements, the seller is required to give the purchaser a pre posted registration form that the customer can register their product with the company- in the event of a recall. This helps better track the products.
Okay I think I understand what you are saying. If you are reselling the product, that card should already be in the box. If you are creating your own product then you would have to create all of that yourself but that would be based on the type of product you have and I don’t think you are creating a product like that. Example you had a new type of baby bottle. If there was a recall on the material you used for that bottle, your customers should have a way of getting a refund or a replacement. To do that your product would need to have a number that identifies when they were created like a lot number. Those numbers could help track them and let you know if they were part of the bad batch. The card you create would have that same number along with information on how to contact your customer service. It’s a lot but only if your are creating a product yourself. Not if you are reselling from a store or wholesaler as those items should already be in the boxes you purchased.
Sorry, I don't understand english.
Will it be resolved if I delete the product ???
( i write google translate )
Celal, yes if you delete the product it will resolve the issue.
do you recommend that if you are out of stock on an item and don't plan on selling them anymore to delete the listing?
Yes definitely because if policy’s change and it’s now a item that requires special treatment, they will require you to update your listing and you will have a compliance mark against you. Also it will keep your inventory clean to delete it versus just closing the listing.
@@PassiveIncomeLifer If we delete the product, the problem will be solved, right?
Hello Thank you for this video, I have a question, I'm selling by a private label on amazon and after like 2 months of my listing was selling so good I got this email about proper documentation of my toy so I have never uploaded any document, after sourcing, I found that my manufacturer has the CPC and the test report of this product, so now my question: Do I have to edit this document and fill it with my company info and put in the SKU, UPC, and ASIN or just I have to send this exactly document to amazon to get approved. I appreciate your answer asap. Thank you so much
Thank you for your question. I would use the documentation with that suppliers name but you will need to supply your proof of purchase with the product. They will let you know if you need your own testing but that was not required when I submitted information. Does the testing align with your product? If I look at the testing could I tell it was for your product?
Question, I received a compliance email requesting documents. As of today all units have sold, I never sent in documentation will they still release the funds? I have also unlisted the items today as well. Please help :) ty
I received the document last week**
Sorry I received the document request last week from Amazon **
Yes they will still send the funds. I would delete the listing though and not just unllist it. If you sell it at a later time you can put the listing back up.
Hi, I'm trying to sell toys products, and I have a question for you!
when does amazon request CPC certification? before start selling? or while selling?
When I add a product and create a listing there were no requirements on these items but I know they will ask later.
Hello Gain. Yes you are correct it doesn’t come up when listing but they are getting quicker when asking for it though. The last one I listed, they requested less than a week later. They will send an email and you can log on and then upload the required document. If you don’t have the document, you can sell until they remove the listing.
Hello! What if you just recently bought an item (which the app tells you that you can sell) but then when you listed it on the inventory, suddenly you got hit with compliance requirements even before you ship it to Amazon, do you still sell these items?
Well just so you know, the app will not tell you if you will need the compliance requirement that is being required on toys. If you are saying the product is restricted, the app should tell you that. Not sure if you requested approval with the app and got it or what the situation was at the time. If it gave you approval through the app, go to a desktop computer and look at the approval. You should be able to post or list that product through the approval link.
@@PassiveIncomeLifer that's true. the app tells that I can sell the item then when I started listing the item to the FBA inventory, I was able to list it but the next day, I was sent an email that requires "compliance requirements" I just don't know if I should still go ahead and ship the items to amazon.
@@JessieVida I would not send the products to Amazon. It’s VERY hard to get the paperwork they require. I would switch it to sell by merchant. Unless things have changed it will not be removed quickly. Is it a toy compliance notification? I have had incorrect compliance notifications against me and I got them removed. Go into the compliance section and see what requirements are being requested. If it’s a toy but is for older kids, you can say that and it will be removed.
@@PassiveIncomeLifer thank you so much for the advise. it is indeed a toy compliance notif. I wish the app can say that 'needs compliance requirements' before purchasing. it would be helpful.
@@JessieVida I agree with you. The same thing has happened to me. One thing I do is to also see if it can be sold on EBay. Some things sell better there. Having both options is always good. I hope everything works out for you!
And I subscribed-
Thank you!
I have been selected as product compilance In Amazon . Does it have scope om future as a career point of view and I would like to know what 's the highest level of post i can reach once i join as Sr. product compilance associate and also what level is a compilance associate job? Please help.
Tanmay thank you for your comment but this video isn’t about working in compliance at Amazon. I will tell you though I work in Compliance at my company and it’s a great area. Compliance is a discipline that can get you a job at any company. It’s a great field to be in. It will always be needed. If you want to know starting salary’s just do a google search for compliance and risk roles.
this is a nightmare
It is definitely a nightmare. I don’t even load toys here anymore. I have been loading on eBay for any toys I have found. Most of my high selling items are my private labels though.
I sell jewellery. it has been a nightmare for me. Deleting the items did not help.
So your jewelry is in a toy category?
@@PassiveIncomeLifer No, Amazon is sending compliance notifications to jewellery sellers as well. Extremely daunting. Never seen anything like this before. If this witch-hunting continues it would be a nightmare selling on Amazon.
@@trommelbiel Okay wow. I didn’t know that. It is a bigger nightmare than I thought. I have moved any toys I had to EBay. My major items are still on Amazon but they are not toys. I hope it works out for you.
@@PassiveIncomeLifer Thanks for finding the time to make this kind of product compliance video because almost nobody is talking about it. It is really big now and it seems Amazon is getting ready to deactivate as many accounts as possible. I have sold on eBay in the past and I didn't like the hassle of having to ship stuff on a daily basis as well as the mess in the house. I know that eBay has something similar to Amazon FBA in the US but it is not so elsewhere. The problem I have with this compliance thing is the fact that Amazon doesn't seem to know exactly what they want. And sellers too don't understand fully what Amazon wants. My supplier from China has sent certificates that Amazon has rejected without letting us know which is right or acceptable.
I no longer believe that selling on Amazon is going to be sustainable. I plan to make my Amazon business profitable and then sell it. I don't know what else they are going to hit sellers with. Getting high blood pressure is not worth it.
You’re welcome! I’ll see if there is more updated information I can get from Amazon.
Have you received requests for product documentation?
Hi Montsho, been hit with compliance documentation in the toy category, is it wise to appeal, and does supplier do this for me, thanks?
@@billshinas27 Hey Bill. The appeal will have to be done by you. If you don’t have the testing information they want DO NOT appeal. The testing info can be obtained from the manufacturer. You can check the manufacturer’s website to get the proper contact information. It’s almost impossible to obtain though. If it is a product you are going to sell all the time , then you will need to obtain this information OR get testing done yourself. Lastly if you don’t think the item should require this data you can also appeal. I was able to do that on one of my items and they approved it.
@@PassiveIncomeLifer this product does not need testing whatsoever, very safe and very uneccessary.
@@billshinas27 If it’s a toy it requires testing. If it’s not a toy and not for kids then you are correct. I would appeal it and see what happens.
@@PassiveIncomeLifer unfortunately it is a toy, musical toy instruments, most likely to decline me?