Turns out what I thought was foil was actually the finish coming off due to the motor overheating. That's how bad this Smartwash was clogged! Stay tuned for Part 2.
Man you're a lifesaver. Mine recently started making a high pitched whirring noise (markedly different from the usual sound it makes). After having done a thorough check of all ports/inlets for clogs, I took a closer look at the brushes, and more specifically, their bearings. Turns out one bearing was completely missing! You even have the part# on screen. Many thanks.
I am one of the couple of people who really needed this educational, informative, and easy to follow step by step video. I really appreciate you taking the time to post topics like this, it's kind of a shame to see the new generation of youth making millions from posting some of the dumbest content I would personally be afraid or embarrassed to even post. I feel as though these types of videos and this type of content being as useful as it is, is plenty more deserving of reward given by RUclips. That's just a personal opinion. Thank you for unknowingly saving the day I planned to spend shampooing the carpets.
FYI- At 2:16 into video you can see the lid/top closure to the dirty reservoir is not closed or installed properly, this is the reason for the non suction. You can see the caution tape across the top which further proves it’s not closed. Nothing to do with any clogs. Either way this video was helpful for me in fixing mine and it’s always good to do regular cleaning/maintenance . Thank you!
Your part 2 video saved me I have a Hoover Smartwash just like the one in your video and I'd only used it three times before it quit picking up the water. I was at my wit's end trying to figure out what was wrong until I came across your video of part two and I just want to say thank you thank you so very much
Can anybody give me a video where you put the tension springs underneath the green cover for the suction in the front? Those two little tension springs. I can't get them back on there. It's driving me crazy
Thank you for posting this video. I have had this same machine for about 6 months and have used it several times. I used it again today and had to continue to clean out the cat hair from the rollers and path that the water goes into the "dirty water tank". Then as I continued to use it the motor started smoking and I turned it off. I am trying to find out how to take off the backing to get to the motor to see if there is cat hair in there or what made the motor just stop working. I stop continuously to keep the tanks cleaned and emptied and the rollers cleaned and this happened today with the motor. I'm pretty unhappy. I will watch your part 2.
I have the FH53010 Pet Complete version of this. I love it! I use it almost every day b/c I have a senior dog who is incontinent. I use it on my carpets, and also on my tile floor. The brushes do become very damp, so when I use it on the tile,it leaves them damp. I follow up with a microfiber mop to dry it a little better because anyone with tile floors can relate that they are super slippery and dangerous for people and older pets alike when wet... I DO have a small problem: The latch that holds the uptake wand in place had a pin break off -- (cheap plastic pivot point) We have repaired it with super glue and it seems to hold, but my husband removed the spring from the other side and can't remember which way it goes. I had left it on so he could see how the other side went on if after the repair .... but he removed it. So-- big mistake on my part. I should have taken a picture....but didn't. I have had the unit for 1.5+ years. IMO the pivot pin s/b a rust resistant metal. My only other-beef- was mentioned in the video. The screws in the water tank rusted after less than 1 months use! If I should ever find need to repair that section, I will find some aluminum or non rusting stainless screws accordingly. I think if you periodically maintain/clean this machine, it will give you years of service. . . I have used bissells which were nice, but I like the separate tank designs of the hoover and kudos for finally making an uptake that you can clean/unclog with removable brushes that you can do the same with. I am very happy to find this video w bearing info as well. Something I will remember in the future. I still have a hoover vacuum - 20+ yo that isn't as pretty as the new ones, but still has better suction than other newer models I have tried. my key to success is to care for the machine and maintain it properly.
I have the smart wash pet complete. I tried to use the upholstery attachment for the first time. It won’t spray.The cleaner works fine and sucks up water but just drips water out of the upholstery attachment. Any ideas. I can’t find a clog. Thanks for your video
Howdy! Hey I know you don’t cover it here, but have you had any issues with this unit dumping water!? My smart wash Ive had a couple years and have used maybe 15 times. I always completely clean it our after every use, but yesterday when I went to use it my solution tank drained adter jusy a few minutes. Also the water tank drained. I went through the process of checking everything and have no idea as to why its draining like this. Any ideas? Any help and dirextion woukd be greatly appreciated’n thanks!
@@VacLab Thanks for the response. Being that you know a lot more about these units than I do, Does this issue sound like anything common ? Like I stated earlier This is a very well kept unit and has only been used maybe 15 times. What would cause this unit to just start losing water out of the bottom? It will drain the water holding tank and the soap solution tank as well. Any ideas, help, advice and or prayers would be appreciated. Thank you.
I had the same problem, no suction. I tried everything in this video and Part 2 without success. I finally removed the return tank for the umpteenth time and found that I didn't have the top of it hooked in at the front the way it should be even though it would click in to the place where it goes on the base. I'm commenting even though the OP says something about some vacuum release valve in Part 2 and I have not found this solution anywhere else on the web.
We have this cleaner and have found that the water will not suck up if that clear bottom cover isn’t exactly lined up. Lots of juggling, on off and finally it works. Doesn’t make sense thou🤷♀️
You must pre-vacuum and thoroughly clean the unit after every use. Plus make sure it's the right tool for the job. If you have pets that shed enough that even your vacuum cannot get all of the fur, get one designed for it. I have this very unit and its been great but I do not have pets and I clean it after every use just as I would any cleaning tool.
It is so important to vacuum your carpet before before washing to prevent all this hair, sure there may very little bit of hair but definitely not this much.
I purchased two of the Hoover smart wash carpet cleaners and the problem is have after a couple of uses the return tank suction picks up a little bit of the dirty water I look for clogs and made sure the alignment of the tanks are properly secure I think the developers need to adress this problem. I have no problems with everything else.
So I have the exact same model, and today while I was trying to clean up a pretty nasty mess (thanks to our lovely Maltipoo), both WASH and DRY lights started blinking simultaneously, and I noticed the roller brishes stopped spinning. Hoover FAQs indicated it might be a roller brush blockage, so I removed the cowl and brushes, cleared everything of debris real good. I checked the grey brush gears to see if they were clogged, tried turning them but they were pretty solid and barely moved, no debris seen however. After putting it all back together, same scenario with the blinking lights and non spinning brushes, only this time I heard a slight plasticy grinding sound, I'm assuming from one or both of the 2 grey brush gears (I'm hoping but doubt I destroyed anything by turning them a bit earlier). I figured maybe the belt was worn and needed replacement; went ahead and ordered a replacemnt belt off Amazon- should be here in a cpl days. I doubt it's a motor issue since we use the unit once, maybe twice a week at most since 2020 when I bought it. Any thoughts?
I have the model that this design replaced. They're very similar, most of the components are the same but the fascia and tanks are slightly different (mine is a bit smaller). My problem is with the "dry only" button behind the wash tank beside the handle upright. Apparently they used a pretty crappy switch design that can't tolerate being cycled over 200 times and likes to randomly turn off the dry only mode or just refuses to activate it. So as the unit sat, locked vertically, it decided on it's own to keep on a constant wash, spraying the entire time it sat (about 20 seconds) and would only stop if you unlocked it and began pulling backwards. Now the thing just refuses to go into "dry-only" which is only slightly better than constantly spraying the floor.
I had an interesting problem with a Spin Brush model... the handle would not pull enough to open the spray valve so no water came out. It is under the curved panel on the back side (where your knees hit when your pushing it) and found the valve. The was too much flex in the actuating rod from the water spray trigger/handle to push open the valve. I glued a small (1/2" square) piece of plastic I cut from an old storage container handle (about1/8" thick) to the actuating rod where it contacted the valve to make it just a tad longer and and push harder so now works great !! Cost nothing!... Hope that helps someone.
@@VacLab I took it apart and figured out that the brushes on the suction motor were stuck not making contact in side the motor. I had noticed in this video that the main motor turns on in the upright position. Mine was only turning on the scrub brush motor. This video did help me figure out the issue i was having. Thank you
The brush issue I found out that the motor was used and the brushes were worn down beyond use. The commutator was completely black and had a deep grove in the copper. So I ordered a new set of brushes and they arrive on Tuesday. Will let you know how it goes.
humm, I have a fh52023v that promptly spun up the brush roller motor and alternately flash the wash/dry leds. and the brush roller motor would burp or pulse/pause every few sec. I pulled the top off and basically found nothing.. the handle up switch was ok along with the power switch. I finally deduced that the device is push/pull aware because of a sensor on the left wheel, buried under the on/off switch wiring. In anycase I have no idea what WAS wrong as by that time a retest revealed it has cleared while testing!!.. I hate that.
I have just used this shampooer a couple of times...Not a year old....Solution tank leaks.....Now, it does not pick up dirty water...Dirty tank is not filing...Concept is good but does not work ....Frustrating I have model#FH52013..................Also, since the solution bottle leaks, can I remove bottle and put solution directly in water tank. Please help!!!!
I love Marketplace freebies. I got a free Miele S7 that had zero suction. Turns out there was a panel on the back that was missing. I have one ordered but I plugged it with duct tape just to make sure that was it and it was. So I’ll have a free Miele with the cost of a $20 part.
I have had my Hoover smartwash for a long time and it is the worst machine I have ever owned. The rear brush won't turn around because the plastic gears that make it turn around have been ground away. That's what I just said. The rear plastic gears are no longer there. I spend more time working on the unit than I use it to clean the carpet. The spray attachment won't spray either. I will never ever buy another Hoover smartwash carpet cleaner again.
There are 3. 2 on the board in the base and one in the body. The one in the body is in the lower part at the opening from the protective cover. The other fuse on the board is a thermal fuse.
@@CrazyMan_Engineer I used mine once and now it won't power on! Bought on ebay, even tho it said it had a warranty, he wasn't an auth seller, so I am screwed. I have a $200 piece of junk! Thx for reply.
I have this carpet cleaner and it is the s**t. It will think it’s clogged when they dirty water tank is 3/4 full. All you have to do is empty the tank and it works perfect unless there is a clog somewhere else. Everything has to be right for it to work properly but when it is working properly it’s awesome.
My Hoover is only 5 months old I used it only twice and worked fine but today I tried to use it again but it won’t release water I have tried everything cleaning it but still nothing. Can anyone help out please? Thank you
My original unit wouldn't spray water after the first use. Followed all Hovver's instructions, nothing worrked. They have sent me three more units. All have the same problem. I wish someone would do a DOG on how to fix this problem. Hoover has a video but what they say to do doesn't work. Have been waiting two weeks to hear back from Hoover so I can receive my fifth unit. Very frustrating.
PSA: BEFORE using a home caroet shampoo machine, please vacuum your carpets. When I say vacuum, I don’t mean a quick pass. I mean vacuum. Side to side, forwards and backwarrds and then on the diagonal. The. Empty your dust canister and do it again. When you stop getting a lot of dust and debris into the dust canister, only then are you ready to use your carpet cleaning machine. The more you know. 💫
This product is a piece of plastic crap.. I’m tired of taking a new one apart, 30 times…. Got it to work twice, briefly. My old one was great and worked for years.. so disaoHoover!
On my 2nd one. I loved it when it worked. But it leaked everywhere, ruined the motor. Stopped suctioning with the attachment. Too many problems for something only a year old. Can verify it is a piece of junk.
@@ronswansonsdog2833 Two things. If it's so bad, why did you obtain a second one? And mine lasted 3 years before the original owner finally clogged it.
Turns out what I thought was foil was actually the finish coming off due to the motor overheating. That's how bad this Smartwash was clogged! Stay tuned for Part 2.
Me too !
Man you're a lifesaver. Mine recently started making a high pitched whirring noise (markedly different from the usual sound it makes). After having done a thorough check of all ports/inlets for clogs, I took a closer look at the brushes, and more specifically, their bearings. Turns out one bearing was completely missing! You even have the part# on screen. Many thanks.
Fantastic!
I am one of the couple of people who really needed this educational, informative, and easy to follow step by step video. I really appreciate you taking the time to post topics like this, it's kind of a shame to see the new generation of youth making millions from posting some of the dumbest content I would personally be afraid or embarrassed to even post. I feel as though these types of videos and this type of content being as useful as it is, is plenty more deserving of reward given by RUclips. That's just a personal opinion. Thank you for unknowingly saving the day I planned to spend shampooing the carpets.
Thanks a bunch!
Me too!! Hopefully I can save mine
FYI- At 2:16 into video you can see the lid/top closure to the dirty reservoir is not closed or installed properly, this is the reason for the non suction. You can see the caution tape across the top which further proves it’s not closed. Nothing to do with any clogs. Either way this video was helpful for me in fixing mine and it’s always good to do regular cleaning/maintenance . Thank you!
Umm, nope, that wasn't the issue at all. Check out part 2 for the answer.
That could be one issue, but I have repaired mine and found it to be something else.
This was exactly why I wasn't getting suction. Thing was driving me nuts 😂
That machine looks like it was never cleaned after use🤮
Yep came here to say this.
This machine is one of the best product I ever bought! Very satisfied with the results
Your part 2 video saved me I have a Hoover Smartwash just like the one in your video and I'd only used it three times before it quit picking up the water. I was at my wit's end trying to figure out what was wrong until I came across your video of part two and I just want to say thank you thank you so very much
You're very welcome.
My quit after the freaking first time😤
@@blackmason4373 did you obtain a replacement?
Can anybody give me a video where you put the tension springs underneath the green cover for the suction in the front? Those two little tension springs. I can't get them back on there. It's driving me crazy
Thank you for posting this video. I have had this same machine for about 6 months and have used it several times. I used it again today and had to continue to clean out the cat hair from the rollers and path that the water goes into the "dirty water tank". Then as I continued to use it the motor started smoking and I turned it off. I am trying to find out how to take off the backing to get to the motor to see if there is cat hair in there or what made the motor just stop working. I stop continuously to keep the tanks cleaned and emptied and the rollers cleaned and this happened today with the motor. I'm pretty unhappy. I will watch your part 2.
Sounds like I have the same problem as you. Were you able to fix it?
Thank you! Took it apart and put it back together with you and got it working again!
Yay!
I got one of these free today. Works good but he lower hose is torn. Got a new one coming soon.
Great!
Theres part 1?!?! 😂i guess i watched thrm backwards 😅😅. Appreciate you man. Thumbs 👍🏿
I believe they didn’t close the tank for the dirty water correctly that’s why it wouldn’t work correctly… it happen to me once too…
Yes!!!!! It must snap in place tightly- if you start it up and when you don’t see water going into the recovery tank, it’s not in place, correctly!
I have the FH53010 Pet Complete version of this. I love it! I use it almost every day b/c I have a senior dog who is incontinent. I use it on my carpets, and also on my tile floor. The brushes do become very damp, so when I use it on the tile,it leaves them damp. I follow up with a microfiber mop to dry it a little better because anyone with tile floors can relate that they are super slippery and dangerous for people and older pets alike when wet... I DO have a small problem: The latch that holds the uptake wand in place had a pin break off -- (cheap plastic pivot point) We have repaired it with super glue and it seems to hold, but my husband removed the spring from the other side and can't remember which way it goes. I had left it on so he could see how the other side went on if after the repair .... but he removed it. So-- big mistake on my part. I should have taken a picture....but didn't. I have had the unit for 1.5+ years. IMO the pivot pin s/b a rust resistant metal. My only other-beef- was mentioned in the video. The screws in the water tank rusted after less than 1 months use! If I should ever find need to repair that section, I will find some aluminum or non rusting stainless screws accordingly. I think if you periodically maintain/clean this machine, it will give you years of service. . . I have used bissells which were nice, but I like the separate tank designs of the hoover and kudos for finally making an uptake that you can clean/unclog with removable brushes that you can do the same with. I am very happy to find this video w bearing info as well. Something I will remember in the future. I still have a hoover vacuum - 20+ yo that isn't as pretty as the new ones, but still has better suction than other newer models I have tried. my key to success is to care for the machine and maintain it properly.
I have the smart wash pet complete. I tried to use the upholstery attachment for the first time. It won’t spray.The cleaner works fine and sucks up water but just drips water out of the upholstery attachment. Any ideas. I can’t find a clog. Thanks for your video
Impossible to determine the issue based on limited info. Could be anything. Get it serviced locally I suppose.
Howdy! Hey I know you don’t cover it here, but have you had any issues with this unit dumping water!? My smart wash Ive had a couple years and have used maybe 15 times. I always completely clean it our after every use, but yesterday when
I went to use it my solution tank drained adter jusy a few minutes. Also the water tank drained. I went through the process of checking everything and have no idea as to why its draining like this. Any ideas? Any help and dirextion woukd be greatly appreciated’n
thanks!
Haven't had any issues with it for years now, so I can't say.
@@VacLab Thanks for the response. Being that you know a lot more about these units than I do, Does this issue sound like anything common ? Like I stated earlier This is a very well kept unit and has only been used maybe 15 times. What would cause this unit to just start losing water out of the bottom? It will drain the water holding tank and the soap solution tank as well. Any ideas, help, advice and or prayers would be appreciated. Thank you.
Anything could be the cause. But I would check into a warranty claim first. Contact the manufacturer.
I had the same problem, no suction. I tried everything in this video and Part 2 without success. I finally removed the return tank for the umpteenth time and found that I didn't have the top of it hooked in at the front the way it should be even though it would click in to the place where it goes on the base. I'm commenting even though the OP says something about some vacuum release valve in Part 2 and I have not found this solution anywhere else on the web.
We have this cleaner and have found that the water will not suck up if that clear bottom cover isn’t exactly lined up. Lots of juggling, on off and finally it works. Doesn’t make sense thou🤷♀️
You must pre-vacuum and thoroughly clean the unit after every use. Plus make sure it's the right tool for the job. If you have pets that shed enough that even your vacuum cannot get all of the fur, get one designed for it. I have this very unit and its been great but I do not have pets and I clean it after every use just as I would any cleaning tool.
It is so important to vacuum your carpet before before washing to prevent all this hair, sure there may very little bit of hair but definitely not this much.
its the attachment house opening, make sure its properly close or it will not suck water better yet take out the black rubber seal
This is why you pre-vacuum before you use a carpet extractor.
Yup.
Sadly that’s what I do and mine still got clogged and I bought this steam vaccum just a couple of days. Gotta love owning huskies 🫣
Yes! You have to vacuum first. It's more than obvious they did not.
I purchased two of the Hoover smart wash carpet cleaners and the problem is have after a couple of uses the return tank suction picks up a little bit of the dirty water I look for clogs and made sure the alignment of the tanks are properly secure I think the developers need to adress this problem. I have no problems with everything else.
I have one that the hose between the two sections split my local vacuum repair shop says the part is not available. Any ideas?
Check eBay, where I buy all my parts.
So I have the exact same model, and today while I was trying to clean up a pretty nasty mess (thanks to our lovely Maltipoo), both WASH and DRY lights started blinking simultaneously, and I noticed the roller brishes stopped spinning. Hoover FAQs indicated it might be a roller brush blockage, so I removed the cowl and brushes, cleared everything of debris real good. I checked the grey brush gears to see if they were clogged, tried turning them but they were pretty solid and barely moved, no debris seen however. After putting it all back together, same scenario with the blinking lights and non spinning brushes, only this time I heard a slight plasticy grinding sound, I'm assuming from one or both of the 2 grey brush gears (I'm hoping but doubt I destroyed anything by turning them a bit earlier). I figured maybe the belt was worn and needed replacement; went ahead and ordered a replacemnt belt off Amazon- should be here in a cpl days. I doubt it's a motor issue since we use the unit once, maybe twice a week at most since 2020 when I bought it. Any thoughts?
Sounds like an electrical issue. Possibly a bad switch or logic board.
How do we take arm out. I want to unsemble
Do you mean handle?
@@VacLab yes :)
@@babymamaz9871 all I have done with this machine is in the video. Just start taking screws out of everywhere and you'll get it apart.
@@VacLab i just wanted to take handle out so I could put back in box
I have the model that this design replaced. They're very similar, most of the components are the same but the fascia and tanks are slightly different (mine is a bit smaller). My problem is with the "dry only" button behind the wash tank beside the handle upright. Apparently they used a pretty crappy switch design that can't tolerate being cycled over 200 times and likes to randomly turn off the dry only mode or just refuses to activate it. So as the unit sat, locked vertically, it decided on it's own to keep on a constant wash, spraying the entire time it sat (about 20 seconds) and would only stop if you unlocked it and began pulling backwards. Now the thing just refuses to go into "dry-only" which is only slightly better than constantly spraying the floor.
I had an interesting problem with a Spin Brush model... the handle would not pull enough to open the spray valve so no water came out. It is under the curved panel on the back side (where your knees hit when your pushing it) and found the valve. The was too much flex in the actuating rod from the water spray trigger/handle to push open the valve. I glued a small (1/2" square) piece of plastic I cut from an old storage container handle (about1/8" thick) to the actuating rod where it contacted the valve to make it just a tad longer and and push harder so now works great !! Cost nothing!... Hope that helps someone.
Great fix!
mine was just clogged! Cheers boss!
Nice one!
Would putting solution in the water tank make it not suction anymore
Why would anyone put solution in the water tank when there is a dedicated solution tank?
@@VacLab Does not work
I lost the foam filter that sits under the clean water tank in the inlet what can I do for a replacement?
Make your own.
What happens when it is brand new out of the box and it doesn't suck up the water?
Consult the manual or contact the company for warranty repair.
@@VacLab I took it apart and figured out that the brushes on the suction motor were stuck not making contact in side the motor. I had noticed in this video that the main motor turns on in the upright position.
Mine was only turning on the scrub brush motor. This video did help me figure out the issue i was having. Thank you
The brush issue I found out that the motor was used and the brushes were worn down beyond use. The commutator was completely black and had a deep grove in the copper. So I ordered a new set of brushes and they arrive on Tuesday. Will let you know how it goes.
What would make the brush is not agitator turn when they're supposed to at all
@@LovelyCrayons-lk6fu bad bearings or stripped gears.
My brush is not spinning is there a fix for that?
Sure. Get it serviced or replaced through the warranty if not expired.
Do you know why mine but be smoking when I turn it on?
Blown motor or bad electrical system. Do not use.
humm, I have a fh52023v that promptly spun up the brush roller motor and alternately flash the wash/dry leds. and the brush roller motor would burp or pulse/pause every few sec. I pulled the top off and basically found nothing.. the handle up switch was ok along with the power switch. I finally deduced that the device is push/pull aware because of a sensor on the left wheel, buried under the on/off switch wiring. In anycase I have no idea what WAS wrong as by that time a retest revealed it has cleared while testing!!.. I hate that.
Sometimes, that's the way it goes. 😁
In middle of cleaning, machine became stuck on dry. Can't get it to switch to wash/dry. The dry only button never worked since I purchased the unit.
If the cleaner was broken upon arrival, why not get a warranty replacement? Why wait?
I have just used this shampooer a couple of times...Not a year old....Solution tank leaks.....Now, it does not pick up dirty water...Dirty tank is not filing...Concept is good but does not work ....Frustrating I have model#FH52013..................Also, since the solution bottle leaks, can I remove bottle and put solution directly in water tank. Please help!!!!
Why do people think I'm a repair service? Get your machine serviced or contact Hoover for a warranty claim if possible.
Seriously, don't some people realize they MUST vacuum thoroughly BEFORE steam cleaning??????
I need help finding a replacement filter sponge, where the clean water tank goes. Please help!!!
Contact Hoover for parts.
Any fix for mine leaking?
Return for warranty repair.
Nice video Bill , looking forward to follow up 👍👍
I've checked everything that people to say to check but mine has no suction.
@@billballoo7881 get it serviced or contact Hoover directly.
Can you use this as a normal vacuum? No wash?
No. It's NOT a vacuum cleaner. It's a water extractor.
@@VacLab Okay, ty :(
My rollers aren’t spinning could it be clogged ?
Clogging doesn't affect the rollers.
How do you replace the rubber that pulls the vacuum back and forth
A person pulls the vacuum back and forth. Did you mean something else, like a switch or the wheels?
Hi, can you do a whole house cleaning video with a new Aerus Electrolux canister vacuum cleaner?
Send me one and I'll do it.
@@VacLab I sorry. I thought you might have one already.
@@keenanhayes350 I've done 2, but both are 1980's models.
Hot tip- folks, please vacuum the carpet before cleaning with this machine!!!!
This vacuum works great!!!
I love Marketplace freebies. I got a free Miele S7 that had zero suction. Turns out there was a panel on the back that was missing. I have one ordered but I plugged it with duct tape just to make sure that was it and it was. So I’ll have a free Miele with the cost of a $20 part.
I have the same issue. It doesn’t suction up water.
Very helpful Thank you😁
You're welcome!
Problem: the brushes no longer rotate. The tabs on the machine (where brushes attact) to not rotate either.
@@sharonwichnal6534 major surgery required. Or a warranty claim.
well thts a head scratcher i was expecting that screen to be caked .
The water in tank and shampoo just runs without turning on the hoover what could be the problem please
You have a leak.
Put the brushes back on so you can see if they're spinning.
@@patriciawatts9780 find the part 2 video.
I have had my Hoover smartwash for a long time and it is the worst machine I have ever owned. The rear brush won't turn around because the plastic gears that make it turn around have been ground away. That's what I just said. The rear plastic gears are no longer there. I spend more time working on the unit than I use it to clean the carpet. The spray attachment won't spray either. I will never ever buy another Hoover smartwash carpet cleaner again.
These machines are only meant to last maybe 5 years.
In middle of cleaning, the machine stuck on dry only. Will not switch to wash cycle.
the soap dispenser on mine is leaking. what can i do?
Contact the seller for a warranty claim.
I replaced the lid with one from eBay.
It's happened to me too . The empty can was not closed wright
What if its not releasing water to wash
Get it serviced. A switch has failed. Or a warranty replacement.
Where would I find the fuse?
You would have to take the body apart. Not for beginners though...
There are 3. 2 on the board in the base and one in the body. The one in the body is in the lower part at the opening from the protective cover. The other fuse on the board is a thermal fuse.
@@CrazyMan_Engineer I used mine once and now it won't power on! Bought on ebay, even tho it said it had a warranty, he wasn't an auth seller, so I am screwed. I have a $200 piece of junk! Thx for reply.
I have this carpet cleaner and it is the s**t. It will think it’s clogged when they dirty water tank is 3/4 full. All you have to do is empty the tank and it works perfect unless there is a clog somewhere else. Everything has to be right for it to work properly but when it is working properly it’s awesome.
My Hoover is only 5 months old I used it only twice and worked fine but today I tried to use it again but it won’t release water I have tried everything cleaning it but still nothing. Can anyone help out please? Thank you
It should be under warranty then. Have it serviced.
My original unit wouldn't spray water after the first use. Followed all Hovver's instructions, nothing worrked. They have sent me three more units. All have the same problem. I wish someone would do a DOG on how to fix this problem. Hoover has a video but what they say to do doesn't work. Have been waiting two weeks to hear back from Hoover so I can receive my fifth unit. Very frustrating.
My reply should have said "have someone do a DIY"...
PSA: BEFORE using a home caroet shampoo machine, please vacuum your carpets. When I say vacuum, I don’t mean a quick pass. I mean vacuum. Side to side, forwards and backwarrds and then on the diagonal. The. Empty your dust canister and do it again. When you stop getting a lot of dust and debris into the dust canister, only then are you ready to use your carpet cleaning machine.
The more you know. 💫
I've made entire videos espousing this idea. So many believe a carpet washer is all you need, when pre-vacuuming is a crucial step.
The clog would be possibly that hose
In the front.
@@patriciawatts9780 nope, find the part 2 video.
The tank lid is not on properly
At 215 you see the top is not seated that would cause no suction. Ill continue watching.
That wasn't the cause. Check out Part 2.
8kk9 I oppose i9
I was looking to see if someone else already posted this response as i saw that right away !
No suction somebody help me
Mine does t turn on
Get it serviced or check with Hoover for a warranty claim.
@@VacLabNo
@@mazheruddin8846 why not?
Why am I enjoying this 🤫🤔😒
I can't believe you touched it without gloves 🤢🤮
Wait until you see my bathtubs refurbs. Totally black water. 🤣
Lmao
Appreciate you posting but didn't help solve the issue at all
If the plastic is rusted throw it away 😅
Plastic can't rust. 🤣
My machine will not start
Take it in for service. Maybe you blew a fuse.
Want pick up water when cleaning furniture
People these carpet cleaner has a five year warranty on them call the company they should replace it
Wow ! Your machine is discustingly dirty. Take care of your work horses and they will take care of you. Now go clean that thing ! Yuk !
You do understand that this wasn't my machine. It came free from Facebook marketplace.
Did you miss the part where he said the previous owner said pick it up as is. Lol Geez Paula
Clean those brushes! Oh my
Women say they dont need men YES THEY DO!!!!
Man you should have gloves on that is nasty just spray some 10w 40 on them should be just fine
This product is a piece of plastic crap.. I’m tired of taking a new one apart, 30 times…. Got it to work twice, briefly. My old one was great and worked for years.. so disaoHoover!
So its not just mine 🤔😐🙄
Mine leaks
I am on my third shampooer. The company knows this product is junk. Same problem every time .
Would that be repeated clogging?
On my 2nd one. I loved it when it worked. But it leaked everywhere, ruined the motor. Stopped suctioning with the attachment. Too many problems for something only a year old. Can verify it is a piece of junk.
@@ronswansonsdog2833 Two things. If it's so bad, why did you obtain a second one?
And mine lasted 3 years before the original owner finally clogged it.
Really dirty
My Hoover smartwatch dry button has stopped working do you know what could be the problem
Possibly an electrical board or wiring issue. Please contact Hoover for service.