I am an age pensioner (widowed), and I thank you for this information. I had been trying for ages to relight my hot water service, but didn't know I had to depress the big button. Thankyou, thankyou!
Im a single mum also. Gas man came and replaced the meter and my hot water went out!!! I only realised a day later. No customer service to offer to ignite your gas services after they switch off your gas. So im out in the freezing cold pitch black and its been over 10 years since I had last ignited the hot water myself. This video refreshed me and helped me ignite it on my 3rd attempt. Thankyou. Feeling happy now. I called my ex husband but did not need him. He can stay away😅
Thank you! This helped me greatly. 😀👌🏻After having my gas lines refitted with new ones, I had gas to the heater/oven elements in the home but no hot water 🙁Calling up my local gas company, I thought there would be delays or worse me having to fork out costs to get it repaired! Luckily I came across your video( RUclips to the rescue again😂)All is restored now and no out of pocket expenses💵💵 😃🙌
Just moved into a new house and did not know how to operate this machine, couldn’t call anyone as it’s weekend, so the family had been washing up with cold cruel water in this freezing season. Thank you so much. We owe you big!!!
Cheers worked a treat .Thanks very much .The Gas people Jemena checked the line for leaks gave me a leaflet to show how to turn the main gas on but not how to light my gas boiler.Thanks again mate .👍🏻
Thanks mate you're an absolute legend, I have the same exact unit and you saved me from having to call someone in the middle of the night to come and do this.
Thanks a million, your instructions were very clear. My system was very similar & it ignited without a problem & I didn't need to call anyone out. Thanks again !! 👌👍
Saved my life. Thank you.. My pilot switch is slightly different.. after the pilot step, I had to turn the dial to 'on' to light up the flame ..in case it helps anyone.. Thank you
Thank you - just reignited the hot water system following watching your video. It wasn’t nice to return home after a week away to no hot water! Many thanks!
Thank you so much! I had mine go out and turns out it was the exact same system and in the video. You saved me from having cold water in winter! Legend! 🙏🏻
You Beauty, that saves me $120.00 in a few seconds. Last time it happened to me, that’s how much I got charged in Sydney Australia. Good bless you and thank you.
Thank you very much! Im not good with instructions nor can read. Am 12 yrs old and lucky to have google voice typo and your video was the first to pop up and its exactly my issue right now. Thank you
Hey Mate, The water temperature is quite low in our aquamax hot water system. I roateted that levels from 4 to 5 but no significant difference.. is there any DIY steps that can be done before calling someone? I read one method of getting tank empty to remove sediments but don't know how to do it. Can you make a video about that if that's DIY possible?
Even though my water heater is an Aqua Max, you were more helpfull than the Aqua Max videos. They didn't show where the pilot light was and how it looks when ignited, so I couldn't tell if I'd done it or not.
Great video - cheers - I have this exact unit. Just moved into the house and no hot water, but I know it had hot water a week ago. I think either I'm missing steps or the ignitor has gone. Can't hear gas at all. Time to call a profesional.
Thank you for your reply. If you’re unable to light the HWS after following these directions, you need to seek help from a licenced gas fitter. If you have checked that you have gas in the bottles then you may have a failed component in the system that needs repair or replacement.
Thank you so much. I had no idea what was wrong with my hot water but did some googling and came across this video. Life saver! (Refuse to shower with cold water)
Hi mate great video just a quick question if u can help out with it . I do everything u do hold it down igniter lights it but when I let go of the big round one the pilot light goes out and won’t stay on . Do u know why by sny chance ??
thanks mate your a legend, I was about to call someone as I was having no luck, then your video came along and you gave me all the know how I needed, I owe you a beer
On that same Rheem system (Model 311170N0) do you have video on replacing the Piezo Igniter as mine is not clicking, thus not starting. The part no is 890202 but I'm buggered if I can figure out how to remove the old one. I presume the top housing come off ??? Cheers (Edit: Don't worry, I found the screw on the top cover under the 15 years of dust / detritus and fixed the igniter)
Never would have thought someone would call my instructions perfect, but I will take this compliment. Really happy that we helped you to get hot water 👍
Thanks for your reply, you have a failed thermo causing the flame to go off. You will need to contact your Gas fitter. If your in our area (SE QLD) , give me a call 0447 671 095
Thank you, very appreciative of this video. I needed to find out how to locate the pilot light as it was difficult to find in my Thermann system. It enabled me to know whether my system was still working or not. If I was in Qld I'd certainly call Moyle!
Thank you for your comment, it is very encouraging to know we have been able to help people without the cost of a gas fitter attending. If your system continues to go out, you may have a component starting to fail in which you will then need to contact your local guy.
Does this affect the acrtual heating system too. I have hot water but my heating is the issue where the blower wont turn in and was wondering if theres a conmection between the two.
Hi, your hot water system will need a service by a licensed Gas Fitter. I know this is not the news you want to read, but I am legally bound to only give information that doesn’t extend out of a licensed trade. If you live in SE QLD, give me a call. Sorry 😞
@@Cheryl63100 thanks for your answer, I’m in Syd, and never ever ask for plumber or sparky I always do what ever I want for gas or electric things for my self or my friends That’s the things you guys killing money Anyway thanks
If your tank has not been off & not heating for a couple of days or you have used all the warm water in the tank, it will need to re heat & this could take a couple of hours. If your tank is not heating & the burner is on then you will need to contact your local Gas Fitter.
Thank you for your comment. If you’re unable to relight your gas HWS after trying these instructions, you will need to call your local Gas Plumber as your unit may have a failed part/mechanism. If you live Brisbane Southside, Gold Coast North, Logan or Ipswich, give us a call 38077327.
Unfortunately didn’t work for me. Have similar system. Pilot light lit but as soon as I let go of button it goes out. Tried about 3-4 times and last one counted to 50 but no luck 😔
Sorry yours didn’t stay lit. You most probably have a failed component in your system. You will have to contact your local maintenance gas plumber for them to test & hopefully repair. If you are located Brisbane Southside, northern Gold Coast, Logan or Ipswich, give us a call.
As soon as i heard the aussie accent I knew he was going to help
Cheers mate
So true !!
@@Cheryl63100😊😅😊
Same haha
Same
I am an age pensioner (widowed), and I thank you for this information. I had been trying for ages to relight my hot water service, but didn't know I had to depress the big button. Thankyou, thankyou!
As a single mother who has no idea how to be a handyman and suffered with no hot water for 2 days this video saved me!!! Thank youuuu !!!!!
Wow, we love hearing stories like this. So happy that we helped you get hot water. Merry Christmas 🎄
Im a single mum also.
Gas man came and replaced the meter and my hot water went out!!!
I only realised a day later.
No customer service to offer to ignite your gas services after they switch off your gas.
So im out in the freezing cold pitch black and its been over 10 years since I had last ignited the hot water myself.
This video refreshed me and helped me ignite it on my 3rd attempt.
Thankyou. Feeling happy now.
I called my ex husband but did not need him. He can stay away😅
Bloody heck mate, I spent 15 minutes trying to start it, didn’t realise you needed to twist it cheers bloke!
That’s great. Thanks for your reply. We set lots of positive responses from this RUclips video. Glad to have been able to help 👍
After a day without water, I’m so thankful for this video. Thank you!
Thank you! This helped me greatly. 😀👌🏻After having my gas lines refitted with new ones, I had gas to the heater/oven elements in the home but no hot water 🙁Calling up my local gas company, I thought there would be delays or worse me having to fork out costs to get it repaired! Luckily I came across your video( RUclips to the rescue again😂)All is restored now and no out of pocket expenses💵💵 😃🙌
Just moved into a new house and did not know how to operate this machine, couldn’t call anyone as it’s weekend, so the family had been washing up with cold cruel water in this freezing season. Thank you so much. We owe you big!!!
Thanks for such great feedback & now you know how to re light it should it go out again. Enjoy your new home 👍
Cheers worked a treat .Thanks very much .The Gas people Jemena checked the line for leaks gave me a leaflet to show how to turn the main gas on but not how to light my gas boiler.Thanks again mate .👍🏻
Thanks mate you're an absolute legend, I have the same exact unit and you saved me from having to call someone in the middle of the night to come and do this.
Thanks a million, your instructions were very clear. My system was very similar & it ignited without a problem & I didn't need to call anyone out. Thanks again !! 👌👍
Same here, found this video just this morning🙂
You're a bloody legend mate! You deserve a medal 🏅
thanks so much. A female being at home by herself and had to turn off the gas for a few days but finally learnt how to turn it back on thanks heaps!
Saved my life. Thank you..
My pilot switch is slightly different.. after the pilot step, I had to turn the dial to 'on' to light up the flame ..in case it helps anyone..
Thank you
Thank you!!!! No hot water during the night, life saver!!!
Thank you - just reignited the hot water system following watching your video. It wasn’t nice to return home after a week away to no hot water! Many thanks!
Thanks for your reply. Glad we could help
Glad we got you hot water quickly. Thanks for your reply
Thanks Richard for your clear instructions saved me heaps of time scrolling for info. You are a champion
Thanks hero you saved me ❤. I waited one whole day in winter without hot water. Much appreciated your work 😊
Thank you so much! I had mine go out and turns out it was the exact same system and in the video. You saved me from having cold water in winter! Legend! 🙏🏻
Happy to have been able to help 👌
Same here exact same water system 👍
Thank you for this video. We havent had running hot water for two days. Do I ever have to turn it off? Or do we just let it keep burning continuously?
Simple video and explained it correctly and my light is back
Thank you sir !
Clear easy-to-follow instructions. Thank you very much for sharing your video. It's really appreciated.
My hero!!! Thank you so much for the easy step by step.. I saw the instruction panel and my mind went into meltdown 😂
You Beauty, that saves me $120.00 in a few seconds. Last time it happened to me, that’s how much I got charged in Sydney Australia. Good bless you and thank you.
That’s great, thanks for your comment. Pleased to help
Thank you very much! Im not good with instructions nor can read. Am 12 yrs old and lucky to have google voice typo and your video was the first to pop up and its exactly my issue right now. Thank you
2 in the morning.. ain't no way I was calling someone out ahaha. The shield piece didn't even have the instructions on it 😮 thanks for the video
Thank you! Very helpful as the instructions on mine weren't very clear. Was able to light the pilot easily with your help
That’s great news, please to have been helpful
Legend! I was trying the exact same thing just couldn't see the flame so I used my camera phone to get a better view and bam all sorted!
How good 👍 Thanks for letting me know that my help was successful 👌
Thank you so much!!!! Such a big help especially to a house with all girls. More power to you!
Hey Mate, The water temperature is quite low in our aquamax hot water system. I roateted that levels from 4 to 5 but no significant difference.. is there any DIY steps that can be done before calling someone? I read one method of getting tank empty to remove sediments but don't know how to do it. Can you make a video about that if that's DIY possible?
Thank you!! Ours went out and I have been so scared about trying to relight it. At least now I know how!
Thank you so much for your video, is save me from the very cold night in Sydney, you are a legend
Glad we could help! :)
Even though my water heater is an Aqua Max, you were more helpfull than the Aqua Max videos. They didn't show where the pilot light was and how it looks when ignited, so I couldn't tell if I'd done it or not.
Thank you. This video helped me. Just wondering how to turn on my gas heater. This video really helped me.
Great video. It was confirmation that I am doing the right thing but wasn’t patient enough. I’ll try again.
Thanks mate for the video I didn´t know how to ignite the hetaer.
It was starting to smell not so good for not having hot water. Thanks again
Thanks for letting me know & pleased we could help.
There’s not much better than a hot shower 👍
Great video - cheers - I have this exact unit. Just moved into the house and no hot water, but I know it had hot water a week ago. I think either I'm missing steps or the ignitor has gone. Can't hear gas at all. Time to call a profesional.
Thank you for your reply.
If you’re unable to light the HWS after following these directions, you need to seek help from a licenced gas fitter.
If you have checked that you have gas in the bottles then you may have a failed component in the system that needs repair or replacement.
Should we leave that flame on all the time 24/7 or turn it off?
After fixing, just let the fire burn like that and close the gate? We dont need to turn off anything? Thanks
Soon as I heard your ocker accent I knew you're a winner. Boom 💥💥👊👊
Thank you so much. I had no idea what was wrong with my hot water but did some googling and came across this video. Life saver! (Refuse to shower with cold water)
Your welcome, pleased to be able to help. If it continues to go out you may need to contact your local gas fitter as there may be failing mechanisms.
Thank you so much for your tutorial. How long the gas light on? It will turn of by itself or we have to turn it off
Lighting instructions where all scratched up from the dogs getting into it ages ago. YOUR A FUCKIN LEGEND MATE!
I just took a 🚿 shower without hot water 🙃 thanks mate for your instruction, saved my life
Thanks for taking the time to comment. Pleased we were able to help.
Do we need to turn of the main gas before we proceed? Please help me and really appreciated for the video
Hi mate great video just a quick question if u can help out with it . I do everything u do hold it down igniter lights it but when I let go of the big round one the pilot light goes out and won’t stay on . Do u know why by sny chance ??
Thanks for this. You saved me a plumber visit.
Thanks so much Australia is a great country people helping each other🎉🎉🎉
Yay I fixed it myself. Make sure you turn it around onto 5 after you have depressed the ignition and *
Thank you! Very clear instructions.
thanks so much, but I have a question should it turn off it self automatic after finishing using hot water !
thanks mate your a legend, I was about to call someone as I was having no luck, then your video came along and you gave me all the know how I needed, I owe you a beer
That’s great mate, happy to have helped although I won’t say no to a beer one day 👌
Thank you for posting this video. It really helped loads👍
On that same Rheem system (Model 311170N0) do you have video on replacing the Piezo Igniter as mine is not clicking, thus not starting. The part no is 890202 but I'm buggered if I can figure out how to remove the old one. I presume the top housing come off ??? Cheers (Edit: Don't worry, I found the screw on the top cover under the 15 years of dust / detritus and fixed the igniter)
What is the highest setting on from 1 to 6 on the dial on a Vulcan gas hot water system. I want to lower temp for summer months. Thank you in advance
Perfect instructor. Fixed it in 1min .
Life saver thanks heaps
Never would have thought someone would call my instructions perfect, but I will take this compliment. Really happy that we helped you to get hot water 👍
This was super useful. I was following the instructions ont he back panel, but couldn't get it to go properly. this did the job perfectly
Thanks for letting us know. Really pleased to have helped & hopefully save you a Gas Fitter call out 👌
That’s great & appreciate that you gave positive feedback & letting us know.
Hi, quick question, do I need to turn the gas valve to off before lighting? Thankyou
@@mahreenrana9048 yes
Thanks for your video, our heater works again
Cheers to a great video that actually helps
Thank god we had the exact same hot water system. Ty so much
Thank you so much for this video!! Saved me from calling a plumber for help. It's getting cold now and I need my hot shower
Thanks, my heating just went off, this will help me what to do
Is it advisable to lit the flame with gun if yhe igniter is not working ?
Thank you so much for uploading this video. It helped me alot.
Can you do a video on how to fix 3:02 hot water pipes hammering please
Mate you saved my life! How ever the flame goes off as soon as I move to level 2… any chance to know why?
Thanks for your reply, you have a failed thermo causing the flame to go off. You will need to contact your Gas fitter. If your in our area (SE QLD) , give me a call 0447 671 095
On the instruction it says turn the knob to the "dot" position and wait for 5 min (to release left over gas??) before ignite the spark?
Thanks Mate. Strangely the place looked exactly my place where the heater is located😅
Hi… do I leave the light on at all times or it is good to turn it off when I don’t need the hot water to save the energy?
Thank you, very appreciative of this video. I needed to find out how to locate the pilot light as it was difficult to find in my Thermann system. It enabled me to know whether my system was still working or not. If I was in Qld I'd certainly call Moyle!
Thank you for your comment, it is very encouraging to know we have been able to help people without the cost of a gas fitter attending. If your system continues to go out, you may have a component starting to fail in which you will then need to contact your local guy.
@@Cheryl63100 much thanks!
Do I just let it on all the time afterwards? Or i have to do this everytime
Yes the flame stays on.
If the flame goes out regularly, you may need a gas fitter to service it.
Thanks mate for your help. Really appreciate.
Your welcome 🙏
Thank you 👍 you help me & five kids with hot water ❤️
That’s great, thanks for your feedback
Thank you so much for this video.
I fixed it by myself and got the hot water supply again in this very cold weather...
Thanks so much for this! You are a life saver
😂 thanks heaps dude 🎉 saving a fool man life after not observing the flame
Mine done and got dirty water after. How long takes heat up and get clean hot water????
Does this affect the acrtual heating system too. I have hot water but my heating is the issue where the blower wont turn in and was wondering if theres a conmection between the two.
Thanks mate very helpful instruction for me solve my problem.
Deadset legend! Thanks mate worked a treat 🙏
That’s great, thanks for your feed back 👍
hey mate, how i can turn up more for pilot flame ? my one its too low and turn off by self a lot , please help me , where is the screw for that one
Hi, your hot water system will need a service by a licensed Gas Fitter.
I know this is not the news you want to read, but I am legally bound to only give information that doesn’t extend out of a licensed trade.
If you live in SE QLD, give me a call. Sorry 😞
@@Cheryl63100 thanks for your answer, I’m in Syd, and never ever ask for plumber or sparky
I always do what ever I want for gas or electric things for my self or my friends
That’s the things you guys killing money
Anyway thanks
I already fix the flame of injector , I find the map in Chinese website
Thank you so much!
I was able to turn my Gas on.
Pleased we were able to help. Thank you for letting us know with this positive feedback.
Does it have to be on max number or 1 is fine?
Its been more than 1 hour but still no hot water though everything else worked okay and can see the flames, does it sometimes takes more time ?
If your tank has not been off & not heating for a couple of days or you have used all the warm water in the tank, it will need to re heat & this could take a couple of hours.
If your tank is not heating & the burner is on then you will need to contact your local Gas Fitter.
A Child can install this unit. Great quality!!
Thank you very much. You saved our life..
Awesome tip. Helped me tremendously.
Thanks Dan for your feedback. Glad we helped get your hot water going again
Thanks mate. You saved me today .
I have the exact same unit but unfortunately cannot light it up. I can see the spark but no flame. What else could be the issue?
Thank you for your comment. If you’re unable to relight your gas HWS after trying these instructions, you will need to call your local Gas Plumber as your unit may have a failed part/mechanism. If you live Brisbane Southside, Gold Coast North, Logan or Ipswich, give us a call 38077327.
Great infirmation mate...helped so much....thank you...😊
what was that continuous woosh sound which stopped after the pilot started?
I think you are referring to the sound of the gas burner drawing air to fire it up. ?
Thanks mate really working. Appreciate for your video
Great help, thanks a lot mate 👍
Thanks Mate! You’re the lifesaver just fixed mine 🍺🍺
Practical video. Useful.
Thank you for your positive feedback
Unfortunately didn’t work for me. Have similar system. Pilot light lit but as soon as I let go of button it goes out. Tried about 3-4 times and last one counted to 50 but no luck 😔
Sorry yours didn’t stay lit. You most probably have a failed component in your system. You will have to contact your local maintenance gas plumber for them to test & hopefully repair. If you are located Brisbane Southside, northern Gold Coast, Logan or Ipswich, give us a call.
@@Cheryl63100 I definitely would go to you guys if I was closer but I’m in Victoria.
Why you set up to 5? Need genuine answer. Thank you
This helped me today. Thanks legend 👍
Thanks for the feedback. Pleased we were able to help 👍
YOU SAVE MY LIFE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU SO MUCH FOR THE VIDEO OMG!
Thank you so much. You're an absolute champion.
Thanks for taking the time to comment. Pleased we were able to help.
Thanks mate, you save my day….