I found this video to be the most helpful of all the YT videos on replacing a cartridge in a Moen bathroom faucet. Plumbing is not my favorite DIY topic but my 22 year old Moen faucet was leaking and I really didn't want to call a plumber for what should be a relatively easy repair. The key to Moen faucets is understanding how they attach to the vanity and the importance of the two screws hidden inside the faucet itself. This video shows how to access those two screws and addresses how to remove the entire faucet + handle assembly. I didn't need to do that since I was only wanting to replace the cartridge in each handle assembly. But watching this video helped me understand how it all interlocks. I did have trouble initially unscrewing the handle housing from the escutcheon ring which was required to gain access to the cartridge. The escutcheon ring is just too thin to hold with a pair of pliers without also holding the housing around the cartridge. Rather than drill a hole, as this video recommended as a possible solution to that particular problem, I simply loosened the hidden screw inside the faucet that loosens the entire faucet + handle assembly. I was then able to raise the handle assembly high enough to grab the escutcheon ring while turning the handle assembly with the rubber strap wrench and finishing off loosening by hand. Thanks again for taking the time to make this video. Here we are 10 years later in 2021 and it's still helping people :) Nice job.
THE ONLY VID ON THIS FAUCET I was stumped. I looked everywhere and anywhere for directions on removing this older Moen faucet. You saved my butt. Thanks a heap.
I too must add my thanks for this video! All of us 1990's home owners thank you immensely. You saved me from having to get out a hack saw and just start cutting. It almost feels like Moen wanted you to throw away the sink if you ever wanted to replace this faucet. Thanks a million.
Can't say thank you enough. That is one complicated design, totally counter intuitive to remove. Because of your video it only took me a half hour to get my old faucet out. I would have never figured out the Allen screw inside and the clips in the valves. The worst part, I installed that faucet many years ago and forgot how it went together. And thank you for the reminder about the strap wrench - forgot I had one and that made the job super easy.
If not for your video, I'd be crying right now. I couldn't find a single how-to video which properly explained how to remove my faucet. I wasted hours searching online and tirelessly attempting to turn unturnable random parts. Until I came across a little slice of heaven: your video. My widespread bathroom faucet had a retaining clip which was hidden by rust. I copied you, just assuming it was there even though I couldn't see it. Presto, the clip popped out, and out slid the cartridge. Thanks!
Moen should be ashamed for making such a comlicated assembly / disassembly faucet. Hundreds have commented here which means thousands have been frustrated by this ridiculous design. Even with this life saving video, it took me several attempts -- the key was getting the proper size Allen wrench into the drain stopper control arm hole in the top of the faucet. I had one that fit the hole but apparently not the hex head that needed to be loosened. Once I happened upon the correct size, things began to come together (in this case, APART) nicely. This is the second major Moen issue I have encountered that required either a custom tool or some "secret" key knowledge to service them. I am DONE with Moen permanently. They may be great about providing parts but their product designs are anything but user repair friendly. Thanks so much for the the video!!
Yes! I am in the process of moving an old Moen faucet to a new sink bowl(other cracked). Even their own instruction manual begins with the separate faucets already installed into the sink and only shows how to screw on the handles, which any monkey could figure out. Useless in their aid.
Angus Bagchee Same here. I was surprised that Moen didn't have installation instructions on their site (that i could find) and after I eventually managed to get the thing apart, but only because that plate that the threaded pipe screws into was so rusted that it broke like a potato chip. Both escutcheon rings and clips were rusted out and almost fused to the brass parts, but after some careful work with a dremel I managed to get everything cleaned up. Thankfully Moen has a lifetime warranty on their faucets and after a 10 minute phone call with them last week, they sent me a brand new installation kit and escutcheon ring/clip set. I watched this video to make sure I was putting things back together correctly. These faucets are worth repairing if you have the know-how. Their lifetime warranty and build quality are excellent. I had planned to replace mine once removed, but then I saw how much they cost and realized they had a lifetime warranty. So repair it was!
Thanks for the video, I was struggling for over an hour attempting to get a Moen bathroom faucet off an existing sink. Your instructions were spot on. Five minutes after watching the video, it was off.
Thank you for the great instructions! We struggled for 40 minutes trying to remove the faucet before finding this video. I can't believe Moen made it so complicated!
This was a fantastic video and helped me remove my Moen faucet set (c. 1995). The faucet handle (front tube in the video) requires a 7/32 allen wrench, and the one for the rear tube is a 1/8 allen wrench. Thanks so much!!!
@@rogereastman9682 I don't recall having too much difficulty. The handles themselves just pull off, and I think I used some channel locks to unscrew the handle bases. Loosening the second hex nut in the center piece (front tube in the video) should give enough play so that the retaining clips are exposed. I just followed the video and was able to get it figured out, eventually. Good luck.
I just sub'd. I was lost. I had replaced a dozen or so faucets, but was completely lost on this type. You saved me what little hair I have left from falling out in frustration. Thank you.
YOU SAVED THE DAY. I didn't have the same model but the insides were the same.This model was the most ridiculous design EVER. Thank you so much for making this video. You are the MAN.
Thank you so much for this instructional video--it was a lifesaver!!! We could not get the bottom ring off that sits on the sink but after watching you video illustrating the clip that prevents the removal, it was a breeze! Our faucet was installed 22 years ago so everything was pretty corroded and the pin wasn't recognizable at first. After some prying it broke away and then we were able to lift off the bottom ring. Again thank you for this great video!!!
Dude...You just saved my ass in replacing this faucet! For the life of me I couldn't figure out how to get in off the sink. Once you pointed out the Allen screw (7/32) located through the drain lever hole I took me all of 8 min to get it off. Awesome! Thanks so much!
I am so thankful for this video. It was a nightmare removal after 18 years of use, but I was able to do it step-by-step by using your instruction. Thank you again!!
I am SOOOOO thankful for your video. I agree with other comments about Moen making disassembly unbelievably complicated when their faucet has reached its useful life. My plumber had never seen one like this older one I wanted to replace, and after both of us spent way too much time trying to figure it out, he recommended I remove my sink from the cabinet so when he returned, he could replace it by cutting it out with a sawzall from the underneath side. Thankfully, your video made that unnecessary. Having to use a hex wrench was unbelievably un-intuitive (in my faucet model's case, I needed two different sizes, 5 mm down through the hole left by removing the rod controlling the sink stopper, to remove the faucet/spigot, and then, one the spigot was out of the way, a smaller hex wrench down another one of the three tubes sticking up where the spigot used to be -- to loosen the whole assembly from the plate below the sink. The plumber who installed the faucet years ago didn't leave me with the installation instructions or the name of the model - luckily, your video was close enough to the model I have that it worked. I did end up needing to drill a hole in the lower ring below the handle, and I needed to also drill into the copper pipe so I had enough leverage with the screwdriver I used to keep the lower ring from turning, when I used a wrench on the piece between that lower ring and the handle. It finally came loose but was hopelessly frozen and wouldn't budge without the drill hole. That was a good tip - thank you! Figuring out that there were clip rings that still had to be removed was the final insult in removing the assembly. Never would have even seen them if you hadn't pointed them out.
Handle removal. You can't just pull the handle off, it is screwed in from the inside. You have to screw the middle bell shaped piece off first, then unscrew the handle. I taped the bell piece with electrical tape and then used large channel lock pliers to twist it off.
best instruction video!! Thank you so much!!! these faucets have been installed over 20 years and are in serious need of repair but my escutcheon was so tight on the hub the whole thing would turn. Your trick to drill a hole worked GREAT!! Now my wife will fill the hole in and attempt to paint the entire faucet. I think she has they easy part....hope it all comes out well--fingers crossed!!
Thank you. Thank you. I am pretty mechanically inclined and couldn't for the life of me figure out how to remove a faucet that looks exactly like this one. This video saved me hours of frustration.
You are so wonderful for posting this. Thank you for taking your time to save time for so many others. This faucet has been beyond frustrating for us (but I do appreciate Moen, their products and great warranty). You have our gratitude sir!!!
Skidoc10 - I must say, that this video is extremely helpful. Thank you very much. It allowed me to take my 14+ year-old Moen Monticello t4560 faucet apart and then once I had the necessary parts (thank goodness for Moen lifetime warranty so no charge for the replacement parts) to reinstall it. The only oddity or rather difference between my faucet and the faucet in the video is that the handle parts on mine were actually connected to the hub. This was all through a small screw through the plastic insert in the barrel/hub (see 3:25 - 3:39 on the video) and then into the top portion of the inside of the handle. Even so, this did not detract from the helpfulness of the video whatsoever as with either style (screw attached or not screw attached) the information made the dis-assembly very easy. ****NOTE**** To all who read this comment of mine: Be careful if your faucet is old like mine was, as the grunge and buildup will make some parts harder to remove and a cut or bruised knuckle may result, along with the accompanying exclamations of bother - mine are G rated as I have small ones - so your mileage may vary. Again Skidoc10 - Thank You!!
Thanks a million; you saved me!!! A couple notes: 1. The Allen (hex) wrench size is 7/32 inch. Make sure you get a long one because it goes several inches deep. 2. Depending upon your model, the hot/cold knobs may be screwed on--so you don't want to just blindly yank them off (as in the video). If your knobs look vertical enough to contain a screw, it probably points down; just pop off the cap and unscrew it. On the other hand, if your knobs are curved, your screw probably points up; check out Luke Stafford's video for the solution.
Absolutely Excellent!!!!!.....You saved me so much frustration. I could not figure out how to remove this faucet. I managed to find the model number, did a RUclips search and found your video. Thank you so much! I agree with Bob Wilson's comments.....shame on Moen! Thank you again!
My husband was going crazy trying to figure this out, hours actually! he said I wouldn't find anything, I knew better. I looked like the "hero" for finding the video, thank you so much!!! Worked GREAT!!!!! TY for taking your time to post!!! I'd send you $ if I could!!!
Thank you SO much. I was completely stumped before seeing this video. I have not yet done the work but at least I know what I am supposed to do. When I looked underneath and saw no basin nuts I knew I was in trouble. Many great tips - including drilling the escutcheon in order to keep it from spinning while unscrewing the piece above it. Great job !
Thanks! This helps most of us that have 90s homes. Call MOEN for replacement parts, most are lifetime warranty. While they flake, peel,and get nasty at least you don't need to buy some new $200 faucet til you really want to. All my mine are trashed and kids tend to destroy them for me. Thanks MOEN for at least backing your warranty as stated. Used them a few a times now. Hope they still honor in future.
I was stuck at the escutcheon rings. Spent like 3 hours trying to figure it out. Those clips were the same color as the assembly so I didn't see them. I just bought my place a couple of years ago and this faucet was installed and slightly damaged. So I decided to replace it. I couldn't get this thing removed. I knew something was holding it in place but couldn't figure it what. I googled faucets with porcelian handles and found the model. Went to Moen's website. They have the blowout diagram for the faucet assembly. I knew the clips were holding the assembly in place based on the diagram. Thanks for putting this video up @skidoc10.
Thank you so much, as some of the comments below, there is NO WAY i could have known how to remove this facuet without watching your video several times. i am a pretty handy guy and can do most electrical and plumbing projects, but this one was difficult every step of the way. My faucet was 20 years old ( Brass ) and had some oxidation on the Hot water knob i had real trouble getting the handle off by wiggling it, when it finally came off, (a large pair of yard clippers and 30 minutes of frustration ) it came off, unike some of the other comments I actually went to the store and bought some Metal Sabre jaw blades ( did not have to use ). The only difference from my faucet from the one shown in the video, was that when I got the water faucet off, i had an extra Stainless Steel screw on the side, ( i had the back one that removed the faucet and the front one as shown, but it did not have an Allen screw inside, but i noticed the s.s. screw and hand unscrewed it, this allowed the plate that holds it from the underside to drop down, which allowed me to get to the clips that hold the bottom eschutcheon to the hot & cold water trim pieces. All in all it took me 9 hours, a job that i dredded for 2 years, 8-1/2 hours to remove the old faucet and 30 minutes to put the new one in.Thanks again
Thank you for this video. Without this, do not know how I could have removed the now leaky faucet initially installed in my house in 2000. I had asked around and no one knew what this was based on photo.
Because of the horrifically bizarre design of this faucet a 30 minute job became a half a day nightmare. I had to remove four of these that day and after I finally succeeded I returned four new Moen faucets for the remodel I was working on and purchased Pfisters. Since that day I have rarely installed Moen faucets and only when a customer requests Moen specifically. Today I ran into this awful faucet again and since it was over three years ago that I removed those four I forgot some of the lock rings and other absurd disassembly process, but I did find this video and wanted to say thanks for sharing it.
Wow, I would have never known what to do until I pulled up this video. This at least gave me an idea of what I needed to do because I didn't know what was holding the thing in place. I haven't started back will as soon as I run to the hardware store to get additional weaponry to tackle this should've been easy to install/replacement sink job. But honestly, thanks for taking the time to create this video for those trying to do it themselves kinda folks.
Thanks!!! This is a testament to how simple a complex tsk can be made. I looked at my faucet for an hour (and I put the stupid thing in years ago) before resorting to the internet. Mine is a little different - the handles do not pull up - the whole decorative piece unscrews! One could call Moen, they are pretty good and you can talk with someone who could recognize the faucet - and I have actually sent them an image of another issue, and they responded to me. Like someone said below - this is how a self-help video SHOULD be made. Thanks skidoc10!!
Another big thank you. I can't believe how complicated they make it. I replaced this Moen Monticello faucet with a new faucet from Glacier Bay and new one was a snap to put in - and will be a snap for someone to take off someday too. Thanks again!
Thank you SO VERY MUCH for this amazing video !!!! I never in a month of Sundays could ever have figured out all those tricks and traps to take this facet off my pedestal sink. Replacing it with a Grohe Arden Mini set which should be much more conventional. Again, thank you, took me less than 15 minutes after watching your video four times. Did not even had to buy a long hex key, my angled one did the trick!! THANK YOU, You are a PLUMBING GENIUS !!!!
Thanks a ton skidoc10! I have these through out my house and they are a nightmare to take off to the point that I did one which I had to hacksaw off and then just left them alone. They get terribly stuck after many years and take a lot of effort removing pretty much every part. I used some bolt loosener spray to assist and of course drilled the holes in that lower ring as you mentioned was required as well.
Good job, helped me out a lot. Mine was slightly different with a third hex screw holding the plate, but that was pretty simple to figure out after getting the faucet off.
Thank you! The screw inside the faucet was impossible to guess at. In my case, my 5mm hex wrench would not grip the screw but a screwdriver worked perfectly.
Well done! Certainly sent me down the right path on this monster. All went fairly well until the retaining clip mentioned around 5:30 - this 10-year old ring was fused solid to the faucet and wouldn't budge after an hour of trying. Finally took the drill and a grinding bit and ground the ring down enough so I could get the base ring off. A wee taste of Dante's Inferno this was...
Thanks!! Crazy design, for sure. I was also helped a great deal by the post from MrDaveYuan about the fact that the handles are attached to the upper bulb part of the assembly by screws that come *UP* from the bulb into the bottom of the handle! Opposite of any faucet I've ever dealt with. In my case, the screw got loose and the handle came off. You cannot just "press" the handle back on. You have to disassemble the handle assembly to get at the screw.
Helpful video but one small correction. The handle is attached to the unit via a screw, so do not force it off or you will ruin it. Leave the handle on and remove the entire handle unit from stem. Once off, turn it upside down and you will see a screw inside it which attaches the handle to the unit. Just tighten the screw until the handle no longer wobbles, then put the handle unit back on and that should fix the problem for you.
I can't get the darn handles off. Can you be more specific. I follow your directions and I can't turn the hot and cold handle bodies independently from the rings at the base. The handles will turn, but they don't come off.
At 3:25 he describes handle removal. I have a Moen 4570 faucet that looks very similar but is designed differently. You cannot pry the handles off as described here without breaking the plastic internals. The handles are held by a screw through a plastic part that would break if you simply pried on the handle. On my Moen 4570 you must first screw the body below the handle off of the base. It is threaded to the base assembly. The bottom escutcheon ring below the body is not threaded but merely acts as a spacer.
Before watching this video, I have no clue how to remove this kind of "antique" faucet that is entirely different than standard lav faucets. Now I know how to remove it. Thank you.
OK I have a big problem I'm changing same faucet to put new kit not whole faucet got handles already but this faucet is same except is 3 pieces not 1 whole thing and can't find a way to put water spout kit on old one please help
God bless you!! The plumber was next and I could never have afforded it. I had to drill around the seam of one handle until I got a slot big enough to insert something with which to pry.
My wife and I couldn’t figure out what he meant by “estrogen” ring. Finally we understood “escutcheon”. Seriously, a useful video. Thanks for posting it.
Thanks so much for the video. I would have never figured this one out. I fought it for 3 hours and was about to call a plumber. After the video, I changes two in a couple hours. This faucet is hitting the scrap pile. No reason for a faucet to be so difficult to figure out. Thanks.
Best video ever!! Just got done removing this Moen faucet from hell. Never again will I get something so frickin complicated. Geesh!!!! Thanks for this awesome video, you are amazing.
I found this video to be the most helpful of all the YT videos on replacing a cartridge in a Moen bathroom faucet. Plumbing is not my favorite DIY topic but my 22 year old Moen faucet was leaking and I really didn't want to call a plumber for what should be a relatively easy repair. The key to Moen faucets is understanding how they attach to the vanity and the importance of the two screws hidden inside the faucet itself. This video shows how to access those two screws and addresses how to remove the entire faucet + handle assembly. I didn't need to do that since I was only wanting to replace the cartridge in each handle assembly. But watching this video helped me understand how it all interlocks. I did have trouble initially unscrewing the handle housing from the escutcheon ring which was required to gain access to the cartridge. The escutcheon ring is just too thin to hold with a pair of pliers without also holding the housing around the cartridge. Rather than drill a hole, as this video recommended as a possible solution to that particular problem, I simply loosened the hidden screw inside the faucet that loosens the entire faucet + handle assembly. I was then able to raise the handle assembly high enough to grab the escutcheon ring while turning the handle assembly with the rubber strap wrench and finishing off loosening by hand. Thanks again for taking the time to make this video. Here we are 10 years later in 2021 and it's still helping people :) Nice job.
THE ONLY VID ON THIS FAUCET
I was stumped. I looked everywhere and anywhere for directions on removing this older Moen faucet. You saved my butt. Thanks a heap.
I too must add my thanks for this video! All of us 1990's home owners thank you immensely. You saved me from having to get out a hack saw and just start cutting. It almost feels like Moen wanted you to throw away the sink if you ever wanted to replace this faucet. Thanks a million.
Can't say thank you enough. That is one complicated design, totally counter intuitive to remove. Because of your video it only took me a half hour to get my old faucet out. I would have never figured out the Allen screw inside and the clips in the valves. The worst part, I installed that faucet many years ago and forgot how it went together.
And thank you for the reminder about the strap wrench - forgot I had one and that made the job super easy.
If not for your video, I'd be crying right now. I couldn't find a single how-to video which properly explained how to remove my faucet. I wasted hours searching online and tirelessly attempting to turn unturnable random parts. Until I came across a little slice of heaven: your video. My widespread bathroom faucet had a retaining clip which was hidden by rust. I copied you, just assuming it was there even though I couldn't see it. Presto, the clip popped out, and out slid the cartridge. Thanks!
Moen should be ashamed for making such a comlicated assembly / disassembly faucet. Hundreds have commented here which means thousands have been frustrated by this ridiculous design. Even with this life saving video, it took me several attempts -- the key was getting the proper size Allen wrench into the drain stopper control arm hole in the top of the faucet. I had one that fit the hole but apparently not the hex head that needed to be loosened. Once I happened upon the correct size, things began to come together (in this case, APART) nicely. This is the second major Moen issue I have encountered that required either a custom tool or some "secret" key knowledge to service them. I am DONE with Moen permanently. They may be great about providing parts but their product designs are anything but user repair friendly. Thanks so much for the the video!!
Yes! I am in the process of moving an old Moen faucet to a new sink bowl(other cracked). Even their own instruction manual begins with the separate faucets already installed into the sink and only shows how to screw on the handles, which any monkey could figure out. Useless in their aid.
I could not find instructions on removing the old faucet and was completely stuck. Thank you for this instruction!! Saved the day for me.
Angus Bagchee Same here. I was surprised that Moen didn't have installation instructions on their site (that i could find) and after I eventually managed to get the thing apart, but only because that plate that the threaded pipe screws into was so rusted that it broke like a potato chip. Both escutcheon rings and clips were rusted out and almost fused to the brass parts, but after some careful work with a dremel I managed to get everything cleaned up.
Thankfully Moen has a lifetime warranty on their faucets and after a 10 minute phone call with them last week, they sent me a brand new installation kit and escutcheon ring/clip set. I watched this video to make sure I was putting things back together correctly.
These faucets are worth repairing if you have the know-how. Their lifetime warranty and build quality are excellent. I had planned to replace mine once removed, but then I saw how much they cost and realized they had a lifetime warranty. So repair it was!
Thanks for the video, I was struggling for over an hour attempting to get a Moen bathroom faucet off an existing sink. Your instructions were spot on. Five minutes after watching the video, it was off.
Thank you for the great instructions! We struggled for 40 minutes trying to remove the faucet before finding this video. I can't believe Moen made it so complicated!
This was a fantastic video and helped me remove my Moen faucet set (c. 1995). The faucet handle (front tube in the video) requires a 7/32 allen wrench, and the one for the rear tube is a 1/8 allen wrench. Thanks so much!!!
Thanks for the hex wrench sizes. Spot on for mine. This design is very difficult to remove.
@@aaronb.2177 Aaron, how did u get the handles off ?? I can't expose the retaining clip !
@@rogereastman9682 I don't recall having too much difficulty. The handles themselves just pull off, and I think I used some channel locks to unscrew the handle bases. Loosening the second hex nut in the center piece (front tube in the video) should give enough play so that the retaining clips are exposed. I just followed the video and was able to get it figured out, eventually. Good luck.
I just sub'd. I was lost. I had replaced a dozen or so faucets, but was completely lost on this type. You saved me what little hair I have left from falling out in frustration. Thank you.
YOU SAVED THE DAY. I didn't have the same model but the insides were the same.This model was the most ridiculous design EVER.
Thank you so much for making this video. You are the MAN.
Thank you so much for this instructional video--it was a lifesaver!!! We could not get the bottom ring off that sits on the sink but after watching you video illustrating the clip that prevents the removal, it was a breeze! Our faucet was installed 22 years ago so everything was pretty corroded and the pin wasn't recognizable at first. After some prying it broke away and then we were able to lift off the bottom ring. Again thank you for this great video!!!
Dude...You just saved my ass in replacing this faucet! For the life of me I couldn't figure out how to get in off the sink. Once you pointed out the Allen screw (7/32) located through the drain lever hole I took me all of 8 min to get it off. Awesome! Thanks so much!
I am so thankful for this video. It was a nightmare removal after 18 years of use, but I was able to do it step-by-step by using your instruction. Thank you again!!
I am SOOOOO thankful for your video. I agree with other comments about Moen making disassembly unbelievably complicated when their faucet has reached its useful life. My plumber had never seen one like this older one I wanted to replace, and after both of us spent way too much time trying to figure it out, he recommended I remove my sink from the cabinet so when he returned, he could replace it by cutting it out with a sawzall from the underneath side. Thankfully, your video made that unnecessary.
Having to use a hex wrench was unbelievably un-intuitive (in my faucet model's case, I needed two different sizes, 5 mm down through the hole left by removing the rod controlling the sink stopper, to remove the faucet/spigot, and then, one the spigot was out of the way, a smaller hex wrench down another one of the three tubes sticking up where the spigot used to be -- to loosen the whole assembly from the plate below the sink. The plumber who installed the faucet years ago didn't leave me with the installation instructions or the name of the model - luckily, your video was close enough to the model I have that it worked. I did end up needing to drill a hole in the lower ring below the handle, and I needed to also drill into the copper pipe so I had enough leverage with the screwdriver I used to keep the lower ring from turning, when I used a wrench on the piece between that lower ring and the handle. It finally came loose but was hopelessly frozen and wouldn't budge without the drill hole. That was a good tip - thank you! Figuring out that there were clip rings that still had to be removed was the final insult in removing the assembly. Never would have even seen them if you hadn't pointed them out.
Handle removal.
You can't just pull the handle off, it is screwed in from the inside. You have to screw the middle bell shaped piece off first, then unscrew the handle.
I taped the bell piece with electrical tape and then used large channel lock pliers to twist it off.
best instruction video!! Thank you so much!!! these faucets have been installed over 20 years and are in serious need of repair but my escutcheon was so tight on the hub the whole thing would turn. Your trick to drill a hole worked GREAT!! Now my wife will fill the hole in and attempt to paint the entire faucet. I think she has they easy part....hope it all comes out well--fingers crossed!!
Thank you. Thank you. I am pretty mechanically inclined and couldn't for the life of me figure out how to remove a faucet that looks exactly like this one. This video saved me hours of frustration.
You are so wonderful for posting this. Thank you for taking your time to save time for so many others. This faucet has been beyond frustrating for us (but I do appreciate Moen, their products and great warranty). You have our gratitude sir!!!
Skidoc10 - I must say, that this video is extremely helpful. Thank you very much.
It allowed me to take my 14+ year-old Moen Monticello t4560 faucet apart and then once I had the necessary parts (thank goodness for Moen lifetime warranty so no charge for the replacement parts) to reinstall it.
The only oddity or rather difference between my faucet and the faucet in the video is that the handle parts on mine were actually connected to the hub. This was all through a small screw through the plastic insert in the barrel/hub (see 3:25 - 3:39 on the video) and then into the top portion of the inside of the handle.
Even so, this did not detract from the helpfulness of the video whatsoever as with either style (screw attached or not screw attached) the information made the dis-assembly very easy.
****NOTE****
To all who read this comment of mine: Be careful if your faucet is old like mine was, as the grunge and buildup will make some parts harder to remove and a cut or bruised knuckle may result, along with the accompanying exclamations of bother - mine are G rated as I have small ones - so your mileage may vary.
Again Skidoc10 - Thank You!!
Never have I been so happy to have RUclips at my disposal. We couldn't have replaced a 20 year old bathroom faucet without this video.
Thanks a million; you saved me!!! A couple notes:
1. The Allen (hex) wrench size is 7/32 inch. Make sure you get a long one because it goes several inches deep.
2. Depending upon your model, the hot/cold knobs may be screwed on--so you don't want to just blindly yank them off (as in the video). If your knobs look vertical enough to contain a screw, it probably points down; just pop off the cap and unscrew it. On the other hand, if your knobs are curved, your screw probably points up; check out Luke Stafford's video for the solution.
Very helpful. Was about to just throw away the sink but the instructions saved me a lot of work and sanity.
Absolutely Excellent!!!!!.....You saved me so much frustration. I could not figure out how to remove this faucet. I managed to find the model number, did a RUclips search and found your video. Thank you so much! I agree with Bob Wilson's comments.....shame on Moen! Thank you again!
My husband was going crazy trying to figure this out, hours actually! he said I wouldn't find anything, I knew better. I looked like the "hero" for finding the video, thank you so much!!! Worked GREAT!!!!! TY for taking your time to post!!! I'd send you $ if I could!!!
My Faucet has been in pieces for 2 days while i tried to figure this out. Your video saved me. THANK YOU!
Thank you SO much. I was completely stumped before seeing this video. I have not yet done the work but at least I know what I am supposed to do. When I looked underneath and saw no basin nuts I knew I was in trouble. Many great tips - including drilling the escutcheon in order to keep it from spinning while unscrewing the piece above it. Great job !
hello, thx for the video . i have this same faucet and it is leaking, how do i change the caltrige in it to fix the leak. thx
Thank you SOOOO much! I would never have been able to remove my old faucet without your help!! awesome video!
Thanks! This helps most of us that have 90s homes. Call MOEN for replacement parts, most are lifetime warranty. While they flake, peel,and get nasty at least you don't need to buy some new $200 faucet til you really want to. All my mine are trashed and kids tend to destroy them for me. Thanks MOEN for at least backing your warranty as stated. Used them a few a times now. Hope they still honor in future.
Have you figured out how to get the handles off? I am experiencing the same problem.
Saved my life! Incredibility someone would design something completely backwards. You saved me hours. A BIG thank you!
I was stuck at the escutcheon rings. Spent like 3 hours trying to figure it out. Those clips were the same color as the assembly so I didn't see them. I just bought my place a couple of years ago and this faucet was installed and slightly damaged. So I decided to replace it. I couldn't get this thing removed. I knew something was holding it in place but couldn't figure it what. I googled faucets with porcelian handles and found the model. Went to Moen's website. They have the blowout diagram for the faucet assembly. I knew the clips were holding the assembly in place based on the diagram. Thanks for putting this video up @skidoc10.
Thank you so much, as some of the comments below, there is NO WAY i could have known how to remove this facuet without watching your video several times. i am a pretty handy guy and can do most electrical and plumbing projects, but this one was difficult every step of the way. My faucet was 20 years old ( Brass ) and had some oxidation on the Hot water knob i had real trouble getting the handle off by wiggling it, when it finally came off, (a large pair of yard clippers and 30 minutes of frustration ) it came off, unike some of the other comments I actually went to the store and bought some Metal Sabre jaw blades ( did not have to use ). The only difference from my faucet from the one shown in the video, was that when I got the water faucet off, i had an extra Stainless Steel screw on the side, ( i had the back one that removed the faucet and the front one as shown, but it did not have an Allen screw inside, but i noticed the s.s. screw and hand unscrewed it, this allowed the plate that holds it from the underside to drop down, which allowed me to get to the clips that hold the bottom eschutcheon to the hot & cold water trim pieces. All in all it took me 9 hours, a job that i dredded for 2 years, 8-1/2 hours to remove the old faucet and 30 minutes to put the new one in.Thanks again
Thank you for this video. Without this, do not know how I could have removed the now leaky faucet initially installed in my house in 2000. I had asked around and no one knew what this was based on photo.
Because of the horrifically bizarre design of this faucet a 30 minute job became a half a day nightmare. I had to remove four of these that day and after I finally succeeded I returned four new Moen faucets for the remodel I was working on and purchased Pfisters. Since that day I have rarely installed Moen faucets and only when a customer requests Moen specifically. Today I ran into this awful faucet again and since it was over three years ago that I removed those four I forgot some of the lock rings and other absurd disassembly process, but I did find this video and wanted to say thanks for sharing it.
Bless your heart for posting this. I've never seen anything so un-intuitive in my life. Your video saved me a lot of frustration. Thank you! :)
Great video. Once I watched it removing the old faucet was simple. I was totally stumped before watching this. Thanks so much.
Wow, I would have never known what to do until I pulled up this video. This at least gave me an idea of what I needed to do because I didn't know what was holding the thing in place. I haven't started back will as soon as I run to the hardware store to get additional weaponry to tackle this should've been easy to install/replacement sink job. But honestly, thanks for taking the time to create this video for those trying to do it themselves kinda folks.
Thanks!!! This is a testament to how simple a complex tsk can be made. I looked at my faucet for an hour (and I put the stupid thing in years ago) before resorting to the internet. Mine is a little different - the handles do not pull up - the whole decorative piece unscrews! One could call Moen, they are pretty good and you can talk with someone who could recognize the faucet - and I have actually sent them an image of another issue, and they responded to me. Like someone said below - this is how a self-help video SHOULD be made. Thanks skidoc10!!
Another big thank you. I can't believe how complicated they make it. I replaced this Moen Monticello faucet with a new faucet from Glacier Bay and new one was a snap to put in - and will be a snap for someone to take off someday too. Thanks again!
This was the perfect video for the removal of the model of faucet. Nailed it!
Thanks for this video!! I never would have figured out how to remove that old rusty mess without your video. Great job!
Outstanding, Sir. I was stumped on what to do to remove this faucet!
Thank you SO VERY MUCH for this amazing video !!!! I never in a month of Sundays could ever have figured out all those tricks and traps to take this facet off my pedestal sink.
Replacing it with a Grohe Arden Mini set which should be much more conventional.
Again, thank you, took me less than 15 minutes after watching your video four times. Did not even had to buy a long hex key, my angled one did the trick!!
THANK YOU, You are a PLUMBING GENIUS !!!!
This literally saved my evening, there is no way i could have figured out this thing until I found this helpful video. Thanks!!!
11 years later and this video still helped me!
thanks for putting this up, I was lost and still would be without it
I NEVER would have guessed to pull the stopper rod out and inserting an allen
Who on Earth designed this Torture device!!! Thanks for the Video because I was ready to take the sledge hammer to this thing.
Like everyone else said, THANK YOU you for this. I don't know why you posted it… But I'm really glad you did. Saved me a lot of frustration! Cheers
Thanks so much!!! Very well explained and done. I was getting so frustrated until I came across your video. A lifesaver!!! I will never buy a moen!
Thanks a ton skidoc10! I have these through out my house and they are a nightmare to take off to the point that I did one which I had to hacksaw off and then just left them alone. They get terribly stuck after many years and take a lot of effort removing pretty much every part. I used some bolt loosener spray to assist and of course drilled the holes in that lower ring as you mentioned was required as well.
Good job, helped me out a lot. Mine was slightly different with a third hex screw holding the plate, but that was pretty simple to figure out after getting the faucet off.
Thank you! The screw inside the faucet was impossible to guess at. In my case, my 5mm hex wrench would not grip the screw but a screwdriver worked perfectly.
Thank you, this was incredibly helpful.
FYI to others, you need a 7/32 hex wrench to remove the faucet.
Huge help - I would have never guessed to use a hex wrench down the back of the faucet - thanks!
Thank you so much! My husband and I were getting very frustrated by this stupid old faucet and this video was a lifesaver.
Any Advice on getting the o rings to break apart. Mine look to be solid with no break in the circle to pry apart
Thank you Thank you...your detail is great!! Made my project much much simpler!
Well done! Certainly sent me down the right path on this monster. All went fairly well until the retaining clip mentioned around 5:30 - this 10-year old ring was fused solid to the faucet and wouldn't budge after an hour of trying. Finally took the drill and a grinding bit and ground the ring down enough so I could get the base ring off. A wee taste of Dante's Inferno this was...
How I change this cartridge on my 2002 Moen Montecillo faucet like this one the you show in this video?
Thank you. This was so difficult to figure out and your video was so helpful. Much appreciated.
Thanks!! Crazy design, for sure.
I was also helped a great deal by the post from MrDaveYuan about the fact that the handles are attached to the upper bulb part of the assembly by screws that come *UP* from the bulb into the bottom of the handle! Opposite of any faucet I've ever dealt with. In my case, the screw got loose and the handle came off. You cannot just "press" the handle back on. You have to disassemble the handle assembly to get at the screw.
WOW!!! did you ever make my job . Thank you for the easy how to do instructions
I was getting ready to remove the pedestal sink to change this faucet. Thanks for for this help.
Great video, i was having problems finding a person that new how to remove this old model, luckily you had this video. Thanks
Helpful video but one small correction. The handle is attached to the unit via a screw, so do not force it off or you will ruin it. Leave the handle on and remove the entire handle unit from stem. Once off, turn it upside down and you will see a screw inside it which attaches the handle to the unit. Just tighten the screw until the handle no longer wobbles, then put the handle unit back on and that should fix the problem for you.
I can't get the darn handles off. Can you be more specific. I follow your directions and I can't turn the hot and cold handle bodies independently from the rings at the base. The handles will turn, but they don't come off.
So helpful... thank you x 1,000,000 for posting this!
Thank you so much, sir. I was also at my wit's end trying to figure how to dismantle the same Moen faucet. Your video made it a cinch.
Please tell me how I can remove my handles? They will not come off. I am at my wits end.
Thanks a lot! You walked through it perfectly. And saved me a lot of time and frustration.
At 3:25 he describes handle removal. I have a Moen 4570 faucet that looks very similar but is designed differently. You cannot pry the handles off as described here without breaking the plastic internals. The handles are held by a screw through a plastic part that would break if you simply pried on the handle. On my Moen 4570 you must first screw the body below the handle off of the base. It is threaded to the base assembly. The bottom escutcheon ring below the body is not threaded but merely acts as a spacer.
Before watching this video, I have no clue how to remove this kind of "antique" faucet that is entirely different than standard lav faucets. Now I know how to remove it. Thank you.
OK I have a big problem I'm changing same faucet to put new kit not whole faucet got handles already but this faucet is same except is 3 pieces not 1 whole thing and can't find a way to put water spout kit on old one please help
Thank you so much. I spent 2 hours trying to figure out how to remove before I watched. Then it took me 5 minutes.
I could never have figured this out on my own. Thank you so much for posting this!
Many many thanks, I almost gave up and stumbled up on your video
God bless you!! The plumber was next and I could never have afforded it. I had to drill around the seam of one handle until I got a slot big enough to insert something with which to pry.
Thank you a ton! I was thinking of extreme measures like cutting off the faucet with a saw :D and you saved me all from that
anyone know the size of the HEX wrench
in advance THANKS
WOW! Thank you!!! I really needed this video. THANK YOU!!!!
Could. Not have removed my faucet with out this video, thanks for saving me additional hours of frustration!
Thanks a gazillion for your helpful video. You saved my Sunday afternoon!!
Thank you so much for your video! It saved me so much time and effort.
My wife and I couldn’t figure out what he meant by “estrogen” ring. Finally we understood “escutcheon”. Seriously, a useful video. Thanks for posting it.
Thanks so much for the video. I would have never figured this one out. I fought it for 3 hours and was about to call a plumber. After the video, I changes two in a couple hours. This faucet is hitting the scrap pile. No reason for a faucet to be so difficult to figure out. Thanks.
Thank you could not get the trim that covers the cartridge off of mine, all fixed now!!!
Like others have said below, I would never have gotten this done without this sort of video...thank you very much for sharing.
I cannot remove the handles from my 1995 moen Monticello. Cannot expose the retaining clip. Close but yet so far !!
Help Please !!
Thanks, man! You are a lifesaver! I was going crazy trying to remove one of those!
Very grateful for you for posting this. Thanks!
Thanks very much. You saved the day for me. Great video.
thank you for a clear explanation of how this is done.
Best video ever!! Just got done removing this Moen faucet from hell. Never again will I get something so frickin complicated. Geesh!!!! Thanks for this awesome video, you are amazing.
Thank you! Could not figure this out until we saw the video!
thank you for a good comprehensive video
I fought with my faucet for two days. Then I found this video and had it off in a jiffy. Thanks for posting!
Thank you so much! We would have never figured this out otherwise!!
Best instruction video ever....size of hex is 7/32
Nicely explained. Many thanks!