Bose Soundlink mini II battery safe mode fix. btu.bose.com/ Show your love here! www.paypal.com... FIX Bose Soundlink Mini 2 Speaker Not Charging /not turning ON
@Common_Opinion I already had that app, Didn't press it at the same time but it worked anyway 😅. Anyway thank u, still it's not convenient this whole battery shipping mode entry 🤔 quite annoying actually
It took me a while to figure out all the steps. I kept reading the letter and all the comments and bam it worked. THANK YOU SO MUCH. Now for the bigger problem. After reading all the comments I can't help but feel Bose programmed their software to do this on purpose. I too called Bose and was told to send the unit in for a $80.00 dollar repair. I complained and said it was 2 months out of warranty and barely over a year old. The tech put me on hold and asked the supervisor if they could lower the price to $40.00. The supervisor said yes. I believe there was NO supervisor and this is standard trickery practice. Imagine just how many people sent the speaker in for a simple reprogram that cost them $80.00. What a HUGE scam. Bose, never again and I will spend the rest of my life telling my story about this scam.
i'm not in to making accusations with regards to what bose is up to. My channel is actually a law channel not a fix it channel. If you wish to put your claim to bose then you would need to consider facts and evidence to support your claim. Write (on paper reg mail) to "john doe" CEO for your territory to settle claim in private with your concerns and see how they react. you can only really claim for damages unless you believe a larger public trust issue exist in terms of quality control and lack of customer aid. and dont use a lawyer, unless its your brother/sister (whom even then you probably cant trust).
Totally agree with your comments, I received the exact same response from Bose. Unfortunately I cannot get my SoundLink Mini to work so I am sending it to them for $53 Canadian with tax (which they claim is 1/2 the $95 originally quoted). They were good enough to pay the postage :) What a scam. Never again will I purchase Bose.
THIS VIDEO SAVED MY LIFE! I REFUSED to throw away this expensive a** speaker and I’ve been trying to find a solution for months. After countless RUclips videos I FINALLY found the solution. Thank you soooooo much, sir.
I contacted Bose for help and after 35 mins - not even the offer of help how to downgrade - did however want to sent it to Belgium for repair at a cost of £69 - with a further eventual offer of 10% discount - eventually referred to to 'back office' for help. Very helpful video and worthy of praise - thank you kindly and best regards.Alex PS I didn't even manage to get to the the bose technical people!!!! Shocking service indeed from Bose
I thought I'd broken it...and then couldn't do downgrade until I realised it was caps lock on the A D V... got there in the end, thankyou sooo much dude....
FINALLY!! I almost gave up and bought a new one!! it took me months to finally get it. at first I didn't get it with the letters but now I can finally use it again! i'm so grateful for it! thanks!!
mm glosik SoundLink Mini pierwsza generacja kupiony 3 lata temu na oko i przestal ladowac ,nigdy go nie podlaczalem do komputera ale tu za namowa podlaczylem go i wgralem oprogramowanie Wersja 1.1.4 Zapobiegaj przedwczesnemu wejsciu w tryb dostawy baterii tak mi tlumacz przetlumaczyl to z ang ,mniejsza z tym wazne ze glosnik ozyl wczesniej palila sie czerowna lampka a ladowalem go kilka dni nic to nie dalo wiec teraz po wgraniu oprogramowania zapalila sie wreszcie lampka pomaranczowa jak zwykle przy ladowaniu zaczol gadac i zmienilem jezyk gadania z ang na polski i mam znow swoj super glosnik i nie musze kupowac nowej generacji czy innego glosnika- dzieki za wskazowki -dzieki tobie udalo mi sie naprawic glosnik
Like so many other people below I would like to share my immense gratitude to you for sharing your advice on how to recover my Soundlink Mini 2. It just had a blinking red light when i turned it on and fortunately after a few RUclips videos including an official Bose one I found yours, which was the only one that worked. Bose should have a better video than the useless one they have. Your detailed explanation really helped and a few of the comments were also useful. I had to do the full A+D+V+up+down a few times before I got the green 'Apply' button and then needed to update twice. Because the first time I unplugged before it was fully charged (Green light) and it reverted to the flashing red light. The second time I was more patient and checked the Battery charge by pressing the on/off button to get an update. Once it was green I was able to unplug from the USB port and it now works perfectly.
Hello Sir! I would like to thank you for the help. With out your detailed tutorial I would not able to resurrect my Bose mini 2 who suddenly died. Thank you again and God Bless.
Mate ! You are a star. Thanks for sharing this fix. My Bose soundlink mini ( first edition ) Is now working !!! I went to the Australian Bose site , downloaded the software for the Mini II and it connected , updated and now charging and playing music. THANK YOU 🙏
@@danielfeary well, I'm happy that you solved the problem. I'm from Argentina, so..... That's literally impossible for me. I will keep trying with this video.
Thank you so much, both you and your wife. I can not believe how easy it was to fix. It has not worked for months, and we have been debating whether to send it of to get repaired :D :D
Thanks very much for posting! This worked for me as well. I was up to date and when I hit the keys to downgrade the option was the latest version but I hit apply changes anyway. Took about 5 min and now my speaker is playing music. So happy as I called Bose help line and they told me to try the power button. When that didn't work he told me that was all the troubleshooting we could do and I needed to pay $80 to have my device serviced. What a joke! Cheers!
Yihaaaa!!! yes it worked. Ok 2 more steps to add to the video: Press a, d, v, arrow up, arrow down in a quick sequence. Not all at the same time. it has to go in a certain rhythm, otherwise you dont get another option on your Bose website. So finally happenend. BUT I didnt get the option to change my 1.1.4 version to 1.1.3 version. There was no option there. 1.1.4 was the only thing to choose from. However the was an APPLY button. Didnt have a clue, but clicked it and now works! Whohooo super happy. thanks to all!
i tried many times with other and this method... today worked... ADV + up+down all toghether... and in advance mode .... but how my speaker was already "up to date" ... i tried changing the language... and then start to make the change.... and the speaker woke up!!!! its like a miracle!!!! thanks very much! o tried many times till work!!!! (i repeat... my spwaker was up to date o upgrade from factory... my solution was change the language) .... from chile im gratefull
Thank you - worked like a charm. I did not need to do the advupdown - it didn't work then I noticed while it said my software was up to date and it offered no download option - there was a button at the bottom which said "Apply" and when I pressed that it updated the bose again, even though it was already up to date. That fixed it. It is able to charge now. Thanks!
Cheers for the video. Like others I also didn't see older firmware options available. But as someone below commented, changing the language and hitting apply seems to initiate the firmware being reinstalled. And this worked. Red light gone. Yellow light on. Accepting charge. Talking. Plays music as normal.
@@commonopinion7529 I still have to rewatch this video every couple of months when it happens again. This is the first time I listened till the 5:05 blessing of "chooons" hahhaha. Hope youre okay mate
Hey Thanks Bro , My Bose Sound-link II was not working (showing Red light and not charging) for almost a month tried everything , When I tried to update the firmware it was saying it's already up to date. But after Watching you video I tried the down grading option of ADV + arrow keys and it gave me option to upgrade the firmware and Finally it started working !! , You got my Subscription for Sure ..Thanks a lot !!!
This was really good and sorted the problem. Took it to a Bose shop today and checked up to date firmware etc but they had no idea. Thanks very much this worked!
YAAAAAZZZZZZ!!!!!!!... FOLLOWING THE STEPS WORKED... added info: - using my laptop, btu.bose.com would not recognize my speaker throwing an alert message - used my roommates pc (tower not laptop) and the webpage recognized it - it was up to date 11.4 (or something like that) - downgraded it to previous version - after 100% downgraded, speaker woke up and alerted battery was (in fact) at 10% - working THANKS FOR THIS SHARE A BUNCH!
WOW - thank you SOOOOOOOOO much for the clear instructions that mere mortals like me can understand!!!!! I'm so glad yours was only the 3rd video I watched. It's FIXED!!!!!!! I'm so chuffed THANK YOU!!!!!
Top man, i have been looking for the solution for ages. Slight difference with me, I was unable to roll back the version, but i was able to change the language, and vuala... sorted. Thanks, was just about to buy a new speaker...top advice
HFS, this worked! Thank you so much for sharing/publishing. I contacted bose regarding this same issue and they neglected to notify me this was an option. They did however offer me an $80 service option to have the speaker assessed and/or fixed. I will say as others have pointed out, it took several attempts for the A D V up/down command to work. Not sure what I did wrong the first few times but perseverance paid off. This speaker sat for months unused and now its back to life! Chalk up a win for the good guys
Thanks so much for this. I had to load the previous update then the 1.1.4 update again and it worked. I had almost given up on it! Took me a while to understand (a) (D) (V) buttons until my son said just try ADV on the keyboard.
Serious props to you, I thought my Bose Mini 2 was F***ed, nothing I tried worked, I was crying, well nearly, and then you popped up on screen and hey presto, worked, genius for posting thanks a million mate
Wow - big thank you. I had viewed 'Mr Thomman's' youtube video, tried the resets and firmware 1.1.4 upgrade, but the red flashing light refused to budge ! Downgrading the firmware has done the trick - as you described, the amber light appeared part way through the downgrade to 1.1.3 - it is blinking amber as I type this but hopefully 'green' is on its way !!!
so glad to help, please spread the word and save the thousands of people with this problem!!! The BOSE speaker is a good product even though this software glitch lets it down.
Thanks very much for this. I followed your instructions and, after I'd tried the A D V up down arrows a few times, it resolved the problem so back up and running. Great help thanks.
I succeeded using the "a" "d" "v" "up" "down" & managed to get the updater into "advanced mode". The software was up-to-date & applying further update or regress failed. So I changed to French Voice prompt to force & reprogram.... & oohh laaa laaa C'est bon!! merci beaucoup.
Changed USB port & it started to communicate. I tried the adv up down & managed to get the updater into "advanced mode". The software was up-to-date. So I changed to French Voice prompt to force & reprogram.... & oohh laaa laaa C'est bon!! merci beaucoup.
OMG THIS WORKED THANK YOU SO MUCH DUDE! ITS BEEN ALMOST HALF A YEAR OF ME TRYING TO FIX THIS ATLEAST ONCE A WEEK AND I FINALY GOT IT TO WORK THANK YOU SO MUCH!!!
@Common_Opinion yeah no man definitely I had doubts it was gonna work but lucky me my speaker came out fine really means allot bro I’m only 14 so working hard for something like that and being scared to death that it’s broken meant a lot god bless you brother thanks again!
Absolutly Amazing video brother!! Saved me A LOT of money! Thought it was a gonner for sure! With your help I was able to get it going again :D Just to clarify: CAPS LOCK needs to be ON, in order for this to work! Other then that, Keep up the good work!
I just solved my issue - mine was blinking red light but taking no charge and couldn't put it into shipping mode - but upon blinking yellow it popped up on my computer, but it was already at the latest firmware ( 1.14 ) and in advanced mode on btu.bose I couldn't see any older version - however, all I had to do was change the voice language on it to a new language - instantly fixed it. After that I could switch it back to English and its still working. Hopefully this helps someone.
Legend. If there's no option to "downgrade" the software (There wasn't an option for me to downgrade to 1.1.3 from 1.1.4. when i did the A/D/V/up/down press), you can still click "Apply Changes" and that will essentially re-install the up-to-date software (5 mins). Mine works perfect after that. Thanks!
Just did that and it solved my problem, even though mine was saying that its up to date with software 1.1.4. but once I pressed adv up down burtons it prompted an upgrade which fixed the problem
Very helpful clip - Bose play silly games with this issue - taking considerable time on the phone to virtually no good conclusion. Their system is NOT helpful at all and points to sending the unit for repair at a cost of £69. Great video
Thanks for the video dude. Went through the whole process and I got the Bose back up and running. It works fine until I try to recharge it again and once I place it back in the cradle or charge it directly after about five mins of charging the red light come back on and I’m back to the same situation? Any advice?
It wasn’t clear to me but eventually I figured out you press A D V up arrow and down arrow in a quick sequence for it to give you the options. (I pressed them at the same time and nothing happened)
Very clear video, thanks. I did the A-D-V-up-down thing and got the drop down menu - BUT THERE WAS NO OLDER FIRMWARE OPTION AVAILABLE! only 1.1.4, not the 1.3.1 that seems to be the solution. HELP!!!!
SOLVED! Same for me, 1.3.1 didn't show up and I was already up to date with the update 1.1.4. But I tried with applying the 1.1.4 update again, and it started re-updating. When the update was almost done, the bose page said that it lost connection with my Bose and that I should pull the charging cable out and reconnect it. So I did. The Bose was now flashing yellow so then I tried pressing the middle button on my Bose for 15 secounds and FINALLY it started flashing in white! I stopped pressing the middle button, tuned the Bose off, and then when I pressed Start, my Bose worked again, started charging and connected to all my devices! :D
Thank you for this. Just saved my Dad from throwing this away. Tried all the other ways of trying to revive it by plugging into the wall... pressing multi function button for 10 secs and then removing the micro usb whilst still holding the button which had no effect at all. Got stuck on the website btu.bose.com/ then A...D...V... up/down arrows as you suggested but but tried a few ways and it worked. Just remember to do the ADV arrow bit BEFORE plugging into the computer then the website gives you the 'advanced' options. When I got to that stage it only had 1 software version so I thought 'oh great, go through all this and then it ends!' but I changed the language as someone on here suggested and 'apply changes' and it updated and then started to make all the right bleeps etc. It was flashing red the entire time before I changed the language so was worried but then it suddenly woke up. Promptly changed it back and all back to normal! Thank YOU!!
Thanks so much for the video. Mine is suffering the same problem too. But when I try to follow till the last step, it says the battery on my Bose too low for the update. however, it can't be charged because of the problem. what shall I do? really need help. Thanks
hi all, i am originally stuck with that A-D-V-up-down hot keys. After trying, I would suggest input that hot keys before you connect your device to the computer. Simply choose the latest version and "Apply", "processing" bar will appear. Simply follow the web instruction then. Hope this help.
My Soundlink survived this 2nd time. The fact the Bose hide advance mode from users and their supports keep suggesting repair for more than half the original price makes me think it is a really cheap company trying to brand themselves high end. Their assistance on community forum is really a joke. My last purchase from them for sure.
Company make money they are worshipers of mammon. If you are accusing them of something take your case to court and prove it. Otherwise they wont stop, unless a big judgement goes against them and affects their bottom line..
Hi! Would appreciate some help here. I press the letters A, D, V, arrow up and arrow down, all at the same time, but nothing happens. Im on the BOSE website but it still says version 1.1.4 is up to date. I dont get a screen where it says downgrade your version etc. So still no solution. Would love to hear from somebody. Thank you!
@@commonopinion7529 the site only provides 1.1.4 only,how will i downgrade?thanks i already updated and it flashes red again when i charge it again, thanks please help
After getting it working properly for a month or so (see my comment below) it suddenly died on me and went back to the flashing red light. I've tried to downgrade the software again but now the Bose site no longer gives an option for version 1.1.3 and when i try to reinstall version 1.1.4 it gives an error message. I can't believe how bad this model and its software are! Do you have any more suggestions because the speaker is currently unusable and I'm not getting any response from Bose.
i have tried these steps and i don't know if i am doing something wrong or what but nothing is working for me. my Bose Soundlink mini 2 will not charge. have tried different plugs, have tried reseting to factory and tried the other reset option. all i get when i turn the speaker is battery low, please charge now. i have left it on charge even over night and nothing. i am scared i now have a AUD$300 brick. it was working fine then suddenly not.....please help.
I can't re-install the firmware, because of this error: "The update can't start because the battery level is too low. Please charge your product and try again."... my Soundlink is showing solid red light when connecting the charger... but it won't charge. I also tried charging it on the docking station and connected it with a second USB cable to the pc, also does not work... any suggestions?
Well my device was not charged for months but still had a red flashing light when you turned it on. Press the power button and then hold down the multi-function button for 10 seconds if it starts flashing white then you have a chance and watch the video for the rest. If your device is totally non-responsive then contact bose whose details are also in the video. Its unlikely your device is totally out of battery power as the whole problem is cause by the battery preservation software.
WOWWWWW... .. you save my money.. Big thanks Sir. (I am sure this video gonna help a lot of people).
did i save you money?
show your love at commonopinion.jimdo.com
@Common_Opinion do you press it at the same time ? How exactly? I wanna downgrade it too
all at same time, you have to have down loaded bose application to allow bose to speak to your device.
it will open up a drop down menu, from this you select the old version of the software.
@Common_Opinion I already had that app, Didn't press it at the same time but it worked anyway 😅. Anyway thank u, still it's not convenient this whole battery shipping mode entry 🤔 quite annoying actually
It took me a while to figure out all the steps. I kept reading the letter and all the comments and bam it worked. THANK YOU SO MUCH.
Now for the bigger problem. After reading all the comments I can't help but feel Bose programmed their software to do this on purpose. I too called Bose and was told to send the unit in for a $80.00 dollar repair. I complained and said it was 2 months out of warranty and barely over a year old. The tech put me on hold and asked the supervisor if they could lower the price to $40.00. The supervisor said yes. I believe there was NO supervisor and this is standard trickery practice. Imagine just how many people sent the speaker in for a simple reprogram that cost them $80.00. What a HUGE scam. Bose, never again and I will spend the rest of my life telling my story about this scam.
i'm not in to making accusations with regards to what bose is up to. My channel is actually a law channel not a fix it channel. If you wish to put your claim to bose then you would need to consider facts and evidence to support your claim. Write (on paper reg mail) to "john doe" CEO for your territory to settle claim in private with your concerns and see how they react.
you can only really claim for damages unless you believe a larger public trust issue exist in terms of quality control and lack of customer aid.
and dont use a lawyer, unless its your brother/sister (whom even then you probably cant trust).
Totally agree with your comments, I received the exact same response from Bose. Unfortunately I cannot get my SoundLink Mini to work so I am sending it to them for $53 Canadian with tax (which they claim is 1/2 the $95 originally quoted). They were good enough to pay the postage :) What a scam. Never again will I purchase Bose.
such a cheating from bose a lot people lose money for this problem
THIS VIDEO SAVED MY LIFE! I REFUSED to throw away this expensive a** speaker and I’ve been trying to find a solution for months. After countless RUclips videos I FINALLY found the solution. Thank you soooooo much, sir.
I contacted Bose for help and after 35 mins - not even the offer of help how to downgrade - did however want to sent it to Belgium for repair at a cost of £69 - with a further eventual offer of 10% discount - eventually referred to to 'back office' for help. Very helpful video and worthy of praise - thank you kindly and best regards.Alex PS I didn't even manage to get to the the bose technical people!!!! Shocking service indeed from Bose
but did you get your speaker working again? are you using it?
Omg thank you!! After wasting my time trying for 2 hours by watching other tutorials this was the only one that worked!! Bloody legend!
1 year and half and it comes back to life. Big hugs for you.. Defintly made my day + wife is sooooooo much happy. Many Thanks..
Pass my big regards on to the mrs!
I thought I'd broken it...and then couldn't do downgrade until I realised it was caps lock on the A D V... got there in the end, thankyou sooo much dude....
After a year of not getting this thing to work.... it's finally been fixed! THANKS
happy days
FINALLY!! I almost gave up and bought a new one!! it took me months to finally get it. at first I didn't get it with the letters but now I can finally use it again! i'm so grateful for it! thanks!!
whoop whoop! happy to help!
mm glosik SoundLink Mini pierwsza generacja kupiony 3 lata temu na oko i przestal ladowac ,nigdy go nie podlaczalem do komputera ale tu za namowa podlaczylem go i wgralem oprogramowanie Wersja 1.1.4
Zapobiegaj przedwczesnemu wejsciu w tryb dostawy baterii tak mi tlumacz przetlumaczyl to z ang ,mniejsza z tym wazne ze glosnik ozyl wczesniej palila sie czerowna lampka a ladowalem go kilka dni nic to nie dalo wiec teraz po wgraniu oprogramowania zapalila sie wreszcie lampka pomaranczowa jak zwykle przy ladowaniu zaczol gadac i zmienilem jezyk gadania z ang na polski i mam znow swoj super glosnik i nie musze kupowac nowej generacji czy innego glosnika- dzieki za wskazowki -dzieki tobie udalo mi sie naprawic glosnik
Dude, seriously cant thank you enough - my bose is my life and i thought she was dead .. you saved it. Can't thank you enough
dont thank me, thank my paypal.
The milk of human kindness is a one way suckle.
Like so many other people below I would like to share my immense gratitude to you for sharing your advice on how to recover my Soundlink Mini 2. It just had a blinking red light when i turned it on and fortunately after a few RUclips videos including an official Bose one I found yours, which was the only one that worked. Bose should have a better video than the useless one they have. Your detailed explanation really helped and a few of the comments were also useful. I had to do the full A+D+V+up+down a few times before I got the green 'Apply' button and then needed to update twice. Because the first time I unplugged before it was fully charged (Green light) and it reverted to the flashing red light. The second time I was more patient and checked the Battery charge by pressing the on/off button to get an update. Once it was green I was able to unplug from the USB port and it now works perfectly.
Hello Sir! I would like to thank you for the help. With out your detailed tutorial I would not able to resurrect my Bose mini 2 who suddenly died. Thank you again and God Bless.
Mate !
You are a star. Thanks for sharing this fix.
My Bose soundlink mini ( first edition ) Is now working !!!
I went to the Australian Bose site , downloaded the software for the Mini II and it connected , updated and now charging and playing music.
THANK YOU 🙏
tried it today, installed the updated, but i can't get it to recognise that the Soundlink is plugged into the laptop
@@danielfeary did you solved it? my pc doesnt recognized my Bose. Its the First Gen of Soundlink Mini....
Luca Angio well I didn't solve it but Bose did. I called them, their service was excellent. I sent it to them and they sent it back in 10 days, fixed.
@@danielfeary well, I'm happy that you solved the problem. I'm from Argentina, so..... That's literally impossible for me. I will keep trying with this video.
I tried this so many times of different channels and this is the only one that worked thanks so much
thats why i put it up!
Thank you so much, both you and your wife. I can not believe how easy it was to fix. It has not worked for months, and we have been debating whether to send it of to get repaired :D :D
Thanks very much for posting! This worked for me as well. I was up to date and when I hit the keys to downgrade the option was the latest version but I hit apply changes anyway. Took about 5 min and now my speaker is playing music. So happy as I called Bose help line and they told me to try the power button. When that didn't work he told me that was all the troubleshooting we could do and I needed to pay $80 to have my device serviced. What a joke! Cheers!
Wow i saved you $80 amazing, you're welcome!
Yihaaaa!!! yes it worked. Ok 2 more steps to add to the video: Press a, d, v, arrow up, arrow down in a quick sequence. Not all at the same time. it has to go in a certain rhythm, otherwise you dont get another option on your Bose website. So finally happenend. BUT I didnt get the option to change my 1.1.4 version to 1.1.3 version. There was no option there. 1.1.4 was the only thing to choose from. However the was an APPLY button. Didnt have a clue, but clicked it and now works! Whohooo super happy. thanks to all!
Thank you so much!! I've spent a whole day looking for a solution, and you comment saved me!! Thanks!
i tried many times with other and this method... today worked... ADV + up+down all toghether... and in advance mode .... but how my speaker was already "up to date" ... i tried changing the language... and then start to make the change.... and the speaker woke up!!!! its like a miracle!!!! thanks very much! o tried many times till work!!!! (i repeat... my spwaker was up to date o upgrade from factory... my solution was change the language) .... from chile im gratefull
Thank you - worked like a charm. I did not need to do the advupdown - it didn't work then I noticed while it said my software was up to date and it offered no download option - there was a button at the bottom which said "Apply" and when I pressed that it updated the bose again, even though it was already up to date. That fixed it. It is able to charge now. Thanks!
seems like they have changed something at their end...at least it worked for you.
Thank you so much. Needed this extra comment as I also only go a APPLY button on not an option to change to a diff version!
had similar problem
Yes, I did the same . I had the latest s/w already and clicked Apply to reinstall it. Worked a treat. Thanks.
Cheers for the video. Like others I also didn't see older firmware options available. But as someone below commented, changing the language and hitting apply seems to initiate the firmware being reinstalled. And this worked. Red light gone. Yellow light on. Accepting charge. Talking. Plays music as normal.
i am forever indebted to u. this is my first youtube comment in years. have all the best in life you have done a mitzvah
dont take debts with you! Show your love above!
This was a fantastic fix. Turned a brick into a soundbox again. Thank You
Bless you brother! got mine working again after several months just sitting at the corner, covered in dust. Thanks again!
i know right! its actually a good product if the software didn't fail.
You saved my life after 6 months of sadness found this video ❤❤❤❤❤
cant put a $$$ to your life! happy for you
@@commonopinion7529 I still have to rewatch this video every couple of months when it happens again. This is the first time I listened till the 5:05 blessing of "chooons" hahhaha. Hope youre okay mate
Hey Thanks Bro , My Bose Sound-link II was not working (showing Red light and not charging) for almost a month tried everything , When I tried to update the firmware it was saying it's already up to date. But after Watching you video I tried the down grading option of ADV + arrow keys and it gave me option to upgrade the firmware and Finally it started working !! , You got my Subscription for Sure ..Thanks a lot !!!
thanks a lot u saved my money..service centre people were asking a hell lot of money for this.
think of how much money i saved you, what could you possibly do with all that money now?
definitely will spend on weekend for party 😍😍😍😍
Great help thank you, solved the problem I had with my speaker and I’ve been seeing the red flashing light for weeks thinking it was a goner!
you're welcome Ben.
Thank you so much for taking the time to publish your video. With this info I restored my dead Bose Soundlink 2. Much appreciated :-)
This was really good and sorted the problem. Took it to a Bose shop today and checked up to date firmware etc but they had no idea. Thanks very much this worked!
great stuff
YAAAAAZZZZZZ!!!!!!!... FOLLOWING THE STEPS WORKED...
added info:
- using my laptop, btu.bose.com would not recognize my speaker throwing an alert message
- used my roommates pc (tower not laptop) and the webpage recognized it
- it was up to date 11.4 (or something like that)
- downgraded it to previous version
- after 100% downgraded, speaker woke up and alerted battery was (in fact) at 10%
- working
THANKS FOR THIS SHARE A BUNCH!
Absolute life saver. Raised mine from the dead. Legend!
Worked a treat. Took a few tries with the ADVupdown but worked in the end. thanks
dude....im speechless. im almost cry after it back on dude.thank soooooo much
welcome brah! dont cry though.
thank you very much man, ADVupanddownarrow will be the name of my next son
WOW - thank you SOOOOOOOOO much for the clear instructions that mere mortals like me can understand!!!!! I'm so glad yours was only the 3rd video I watched. It's FIXED!!!!!!! I'm so chuffed THANK YOU!!!!!
You deserve an award for this video, Sir! Thank you so much for helping the Bose community out :D
Well, 33K views a lot of thank-yous, thousands of $$$ saved and not 1 sip cup of human kindness! I'm certainly not benefiting from making this video.
Top man, i have been looking for the solution for ages. Slight difference with me, I was unable to roll back the version, but i was able to change the language, and vuala... sorted. Thanks, was just about to buy a new speaker...top advice
HFS, this worked! Thank you so much for sharing/publishing. I contacted bose regarding this same issue and they neglected to notify me this was an option. They did however offer me an $80 service option to have the speaker assessed and/or fixed. I will say as others have pointed out, it took several attempts for the A D V up/down command to work. Not sure what I did wrong the first few times but perseverance paid off. This speaker sat for months unused and now its back to life! Chalk up a win for the good guys
Thanks so much for this. I had to load the previous update then the 1.1.4 update again and it worked. I had almost given up on it! Took me a while to understand (a) (D) (V) buttons until my son said just try ADV on the keyboard.
the kids know tech!
Used this today 31/08/2018 works like a charm, everything else didn't so USE THIS IT WORKS !!!
whoop whoop!
Serious props to you, I thought my Bose Mini 2 was F***ed, nothing I tried worked, I was crying, well nearly, and then you popped up on screen and hey presto, worked, genius for posting thanks a million mate
Dude I love you... U saved my money and it is so easy to fix.. otherwise I would have wasted so much time and money..
so happy i saved you money! i'll see you in the next life for payment!
Common Opinion hahahaha
Wow - big thank you. I had viewed 'Mr Thomman's' youtube video, tried the resets and firmware 1.1.4 upgrade, but the red flashing light refused to budge ! Downgrading the firmware has done the trick - as you described, the amber light appeared part way through the downgrade to 1.1.3 - it is blinking amber as I type this but hopefully 'green' is on its way !!!
so glad to help, please spread the word and save the thousands of people with this problem!!! The BOSE speaker is a good product even though this software glitch lets it down.
This fixed my problem with the speaker perfectly! Thank you for the video!
You absolute legend! That fixed it for me and saved me a few quid in changing the battery!
Dude you are a rock star ... thanks for taking the time to explain this in a very clear and easy to understand way you sir are a gentlemen.
im not part of legal hierarchy but i will take that as a complement.
Thanks very much for this. I followed your instructions and, after I'd tried the A D V up down arrows a few times, it resolved the problem so back up and running. Great help thanks.
Mate, you have no idea how much you helped me. Thank you very much.
Just keep the music pumping! Oh and watch some of my law opinion vids. You might learn something that saves your bacon!
Thank you so much! Very helpful and saved me buying a new device. You're very generous in sharing your research.
i would like to say you're very generous showing your thanks to a stranger saving your money in good faith!
What I found especially helpful was A D V up arrow down arrow..... FINALLY able to use my speaker again!
I succeeded using the "a" "d" "v" "up" "down" & managed to get the updater into "advanced mode". The software was up-to-date & applying further update or regress failed. So I changed to French Voice prompt to force & reprogram.... & oohh laaa laaa C'est bon!! merci beaucoup.
Changed USB port & it started to communicate. I tried the adv up down & managed to get the updater into "advanced mode". The software was up-to-date. So I changed to French Voice prompt to force & reprogram.... & oohh laaa laaa C'est bon!! merci beaucoup.
OMG THIS WORKED THANK YOU SO MUCH DUDE! ITS BEEN ALMOST HALF A YEAR OF ME TRYING TO FIX THIS ATLEAST ONCE A WEEK AND I FINALY GOT IT TO WORK THANK YOU SO MUCH!!!
awesome! glad to have helped it pissed me off for long enough so that's why i posted it.
@Common_Opinion yeah no man definitely I had doubts it was gonna work but lucky me my speaker came out fine really means allot bro I’m only 14 so working hard for something like that and being scared to death that it’s broken meant a lot god bless you brother thanks again!
This information and video is extremely helpful sorting out Soundlink mini II. It has fix my device.
Many Thanks!
Your welcome
Absolutly Amazing video brother!! Saved me A LOT of money! Thought it was a gonner for sure!
With your help I was able to get it going again :D
Just to clarify: CAPS LOCK needs to be ON, in order for this to work!
Other then that,
Keep up the good work!
not sure about the caps lock, i dont recall that being on but whatever worked for you!
I just solved my issue - mine was blinking red light but taking no charge and couldn't put it into shipping mode - but upon blinking yellow it popped up on my computer, but it was already at the latest firmware ( 1.14 ) and in advanced mode on btu.bose I couldn't see any older version - however, all I had to do was change the voice language on it to a new language - instantly fixed it. After that I could switch it back to English and its still working. Hopefully this helps someone.
Hi! Thank you so much for the information. I have the same problem, but how could you change the language in this situation?
helpppp.como?
Jaaaaaaddda :-)...tusen takk! dette var meget nyttig...virker igjen....THANK YOU!
Legend. If there's no option to "downgrade" the software (There wasn't an option for me to downgrade to 1.1.3 from 1.1.4. when i did the A/D/V/up/down press), you can still click "Apply Changes" and that will essentially re-install the up-to-date software (5 mins). Mine works perfect after that. Thanks!
Many thanks, it worked a treat! Was about to give up...........
You are my new favorite person on the planet,, some day we will meet and I will be waiting with a big pint of Guinness for you... cheers sir !
i press a d v up down but apply button didnt appear.
Who doesn't like a Guinness!
Thanks so much for taking the time to post this solution. Worked perfectly.
well done you for making it work
OMG!! you are a lifesaver, I was about to give up on my 2 month old speaker. :)
Just did that and it solved my problem, even though mine was saying that its up to date with software 1.1.4. but once I pressed adv up down burtons it prompted an upgrade which fixed the problem
This actually helped out with my speaker - thank you.
You are the good man, I would donate money but I don't want to.
want not! i prefer you pay in the next life anyways!
This video is honestly the most helpful got me listing to my tuunnnes ASAP
Very helpful clip - Bose play silly games with this issue - taking considerable time on the phone to virtually no good conclusion. Their system is NOT helpful at all and points to sending the unit for repair at a cost of £69. Great video
i know, bose must hate me for this fix if they charge £69 for a repair job. Mind you they shipped a product with dodgy software so...meh.
Sorted. many thanks for posting this video, back to normal sounds GREAT. Thankyou...
Thanks for the video dude. Went through the whole process and I got the Bose back up and running. It works fine until I try to recharge it again and once I place it back in the cradle or charge it directly after about five mins of charging the red light come back on and I’m back to the same situation? Any advice?
It wasn’t clear to me but eventually I figured out you press A D V up arrow and down arrow in a quick sequence for it to give you the options. (I pressed them at the same time and nothing happened)
Well you do it st the same time but spam it
One month later and it’s happened again. Bose need to fix this
needed this extra detail. Thank you so much!
Likewise - you need to know to do it in sequence! Thanks
Very clear video, thanks. I did the A-D-V-up-down thing and got the drop down menu - BUT THERE WAS NO OLDER FIRMWARE OPTION AVAILABLE! only 1.1.4, not the 1.3.1 that seems to be the solution. HELP!!!!
oh shit perhaps bose changed it as too many people getting the fix!!!
there should be an APPLY button. press that and your bose will work again. Look at my comment above!
SOLVED! Same for me, 1.3.1 didn't show up and I was already up to date with the update 1.1.4. But I tried with applying the 1.1.4 update again, and it started re-updating. When the update was almost done, the bose page said that it lost connection with my Bose and that I should pull the charging cable out and reconnect it. So I did. The Bose was now flashing yellow so then I tried pressing the middle button on my Bose for 15 secounds and FINALLY it started flashing in white! I stopped pressing the middle button, tuned the Bose off, and then when I pressed Start, my Bose worked again, started charging and connected to all my devices! :D
Did you solve the problem? I have the same problem with charge my Bose and can`t changed downgrade firmwire
@@byeehun mate there is a big tips right there helped me fixed it. thank you
Thank you for this. Just saved my Dad from throwing this away. Tried all the other ways of trying to revive it by plugging into the wall... pressing multi function button for 10 secs and then removing the micro usb whilst still holding the button which had no effect at all.
Got stuck on the website btu.bose.com/ then A...D...V... up/down arrows as you suggested but but tried a few ways and it worked. Just remember to do the ADV arrow bit BEFORE plugging into the computer then the website gives you the 'advanced' options. When I got to that stage it only had 1 software version so I thought 'oh great, go through all this and then it ends!' but I changed the language as someone on here suggested and 'apply changes' and it updated and then started to make all the right bleeps etc. It was flashing red the entire time before I changed the language so was worried but then it suddenly woke up. Promptly changed it back and all back to normal! Thank YOU!!
WORK LIKE MAGIC... THANK YOU
Boom!
Thanks so much for the video. Mine is suffering the same problem too. But when I try to follow till the last step, it says the battery on my Bose too low for the update. however, it can't be charged because of the problem. what shall I do? really need help. Thanks
OMG it worked. you saved me 50 euros
Wow you are just amazing. It worked! Thank you so much for sharing this.
hi all, i am originally stuck with that A-D-V-up-down hot keys. After trying, I would suggest input that hot keys before you connect your device to the computer. Simply choose the latest version and "Apply", "processing" bar will appear. Simply follow the web instruction then. Hope this help.
January 2019. Update the software was quite enough to solve the problem :) Thank you Common Opinion! :)
thank you......finally a real solution!
Boom! you're welcome!
My Soundlink survived this 2nd time. The fact the Bose hide advance mode from users and their supports keep suggesting repair for more than half the original price makes me think it is a really cheap company trying to brand themselves high end. Their assistance on community forum is really a joke. My last purchase from them for sure.
Company make money they are worshipers of mammon.
If you are accusing them of something take your case to court and prove it. Otherwise they wont stop, unless a big judgement goes against them and affects their bottom line..
You little BEAUTY Thanks for this, it worked a treat!!! 😅
welcome
Sir i dont know where is the adv you said. It is in the speaker or in the pc?
my guy, i want to hug you
ok but no waist to waist. show your love at the link above and be the first of 33,692 viewers to give gratitude!
LIFE SAVER
you are life safer thank you
thanks dude, it's working !!
Hi! Would appreciate some help here. I press the letters A, D, V, arrow up and arrow down, all at the same time, but nothing happens. Im on the BOSE website but it still says version 1.1.4 is up to date. I dont get a screen where it says downgrade your version etc. So still no solution. Would love to hear from somebody. Thank you!
I did make it on ship mode, but the speaker seems cannot connect to my laptop and still flash red
downgrade the software then upgrade it again this is the only way to wake the device up if its locked in battery preservation mode.
@@commonopinion7529 the site only provides 1.1.4 only,how will i downgrade?thanks
i already updated and it flashes red again when i charge it again, thanks please help
Thank you so much for this , it’s a money saver
After getting it working properly for a month or so (see my comment below) it suddenly died on me and went back to the flashing red light. I've tried to downgrade the software again but now the Bose site no longer gives an option for version 1.1.3 and when i try to reinstall version 1.1.4 it gives an error message. I can't believe how bad this model and its software are! Do you have any more suggestions because the speaker is currently unusable and I'm not getting any response from Bose.
Brilliant video, thanks!
thank you...helps me a lot👍🏻
i have tried these steps and i don't know if i am doing something wrong or what but nothing is working for me. my Bose Soundlink mini 2 will not charge. have tried different plugs, have tried reseting to factory and tried the other reset option. all i get when i turn the speaker is battery low, please charge now. i have left it on charge even over night and nothing. i am scared i now have a AUD$300 brick. it was working fine then suddenly not.....please help.
There was no previous version on the drop down to backdate the download. it only had current version on there?
dunno some people say that some people say they get it. Did you pres A,D,V, up, down?
Realmente funciono! muchas gracias!!!!!!
Thank You so much for the info. This really helped me! It's working now yahoooooo....😁 !
Thank U... thank u... thank u..... so much!!! 😊😊😊
i got the first gen of Soundlink mini. but only appears the soundlink mini ii. what should i do?
me too works fine
@@commonopinion7529 but my pc doesnt recognice the bose... u know what could it be?
Thank you, It worked.
This was so helpful! Thank you!
I can't re-install the firmware, because of this error: "The update can't start because the battery level is too low. Please charge your product and try again."... my Soundlink is showing solid red light when connecting the charger... but it won't charge. I also tried charging it on the docking station and connected it with a second USB cable to the pc, also does not work... any suggestions?
Not working because I CAN`T charge it so it has no battery. And in order to perform a update it needs to be turned on!
Any suggestions?
Well my device was not charged for months but still had a red flashing light when you turned it on. Press the power button and then hold down the multi-function button for 10 seconds if it starts flashing white then you have a chance and watch the video for the rest.
If your device is totally non-responsive then contact bose whose details are also in the video.
Its unlikely your device is totally out of battery power as the whole problem is cause by the battery preservation software.
try the steps. i had exactly the same and it did work. do the a,d,v, arrow up and down etc
when I push the apply button, it says that my batter is too ow and that i need to charge it first..... HELP what to do here?