i did buy the new throttle and waited while it arrived, but then when i disassembled everything to hook up the new one, it turned out the old one had just disconnected in the handlebar assembly. it hadn't broken, just disconnected. it doesn't really click into place, just slides in. i can see theis happening again with the new or old one or with any of the connedctions in the handle bar honestly. i would recommend taking apart the handlebar and taking a look with any of the error codes 9keeping track of things of course) before buyeing anything, if nothing looks broken. if your scooter is no longer under warrantee. hiboy is in china so they are minimally helpful, and we don't live in a city so there are not any repair shops near us.
I replaced my throttle and it worked perfectly!!! I ordered one of Amazon and the connectors didn’t match up so I just soldered the wires together and it worked like a champ
@@pauldonohue7536 I have 6 hiboy s2 scooters and I have had to replace almost all the throttles because my kids over extend it fml. But it’s a quick easy fix takes about 15 minutes total to replace it.
I HAVE FIGURED IT OUT!! long story short I buy fix and sell scooters in my spare time but this one was giving me some problems! the "- - "on the screen indicate a throttle issue! you can buy a new thumb throttle on amazon for anywhere from $10-$20. All of the thumb throttles have the same end connection so it's literally plug and play once you get it opened up. I'd say it would take about 30mins to replace. you would need 3 different hex screwdrivers or if you have a hex key set or allen key set your golden and a flathead screwdriver or prying tool to pop the cover off the display and of course a Philips screw driver. If enough people can't figure out the disassembly I may post a video to help out. The problem is if you drop it on the thumb throttle or press it past it's stop point it severed the connector for the wiring in the throttle. or like I found on another scooter the interior switch in the throttle became faulty due to crap soldering. and a helpful tip there is one hex nut underneath the thumb throttle where you see a hole to loosen the clasp off the handle bar I recommend
I recommend Disassembling the main portion of the handle bar before sliding off the thumb throttle. you will need to disconnect the manual brake and slide it off out of the way. be careful though because there's wires that go to a switch underneath the manual brake that turns on or off the brake light. I personally cut that off and twisted the ends together just so the rear light is always on. It wont drain your battery it's led.
My scooter got an error code amd the trottle is no jammed out of position, Highboy support are usleless and im currently without a working scooter.. Any ideas? Do i need to purchase a new handlebar? They've already sent me replacment handbar set but it was for the wrong scooter, since then they havnet replied to any thing
I have the same problem plzz help me, suddenly it accelerate without pushing the button, when i turn it off and i try to turn it on it show me this errors
Yes mines had for Bout a 1 year was working all good until now I noticed it doesn't work screen flashes E2 error code I already contacted hiyboy support I'll have to order a new handle bar to replace the broken one witch cost me 60
Not sure why you call it "handle bars" when you clearly are talking about the control panel that was replaced. Also the entire throttle unit. It is more than just the "Handle bars". Also, you did not "show us how to fix an error code" You clearly just replaced the entire unit. So the solution to fix the error is essentially buy another scooter...lol. Maybe change the title to - How to replace the control panel and entire handle bar system. This is like saying "Hey guys I figured out how to fix my cars engine. I simply replaced the engine with a new one. Easy peasy"...lol
We purchased this Vivi 27.5” electric bike and a Tentaquil 26” electric bike for our 13 and 14 year olds. ruclips.net/user/postUgkxUiL0GnyDjP32RJdd660sP8mZk4CRLTCJ The Vivi was much easier to put together. With the Vivi, there was a video link to assist with assembly which made the process easier to follow (we did put the handlebars on upside down, but it was a quick and easy fix). With the Tentaquil, the assembly was not as simple to follow, but after we messaged the company for an assembly video, it was easier and they did respond quickly. The other major differences were that the Vivi has a grip throttle on the right handle (like a motorcycle) and the Tentaquil has a push throttle that you use your thumb to activate. The monitors were also different, so if you’re looking for something specific in terms of changing the bikes functions, pay attention to what the monitor offers. We were really impressed with the overall quality and functionality of both bikes, but if you’re looking for more power and an easier assembly, definitely go with the Vivi!
Hello, I just got this scooter less than a month ago and it stops suddenly while riding. I'm really stressed and don't know the solution. Can you please help me with this?
A new handle bar was sent to me, but has not been installed yet. My scooter is now out of warranty, and I refuse to do the installation by myself. I will only have an experienced Expert install it
Hey all. I know this is about the error for start up. I need to address this about the Stem issue. I stumbled upon users who have had their stem actually crack in half ! This may cause serious injury or death. Does anyone know did they resolve this issue ? I just got mine August 17 2022. I am please with it so far. Range is not good as they say even keeping the speed low. My main worry is did they fix or reinforce the new ones.
Thank you !I have had the same problem for a month and I haven't been able to get any information on how to fix it especially from hiboy... But I bought mine on Amazon do I still contact high boy for the new handlebar do you know?
“Email” email email…how many times ya gunna say u sent n email my dude?! I had to shut the video off after first 20 seconds cuz I knew u didn’t know anything bout tools!
hiboy.com
i did buy the new throttle and waited while it arrived, but then when i disassembled everything to hook up the new one, it turned out the old one had just disconnected in the handlebar assembly. it hadn't broken, just disconnected. it doesn't really click into place, just slides in. i can see theis happening again with the new or old one or with any of the connedctions in the handle bar honestly. i would recommend taking apart the handlebar and taking a look with any of the error codes 9keeping track of things of course) before buyeing anything, if nothing looks broken. if your scooter is no longer under warrantee. hiboy is in china so they are minimally helpful, and we don't live in a city so there are not any repair shops near us.
I replaced my throttle and it worked perfectly!!! I ordered one of Amazon and the connectors didn’t match up so I just soldered the wires together and it worked like a champ
Which throttle did you get?
Highboy sent me the ring handlebars and I've had enough, I'm just going to have a go myself
@@pauldonohue7536 Yungeln Throttle Accelerator Accessories Replacement
@@pauldonohue7536 I have 6 hiboy s2 scooters and I have had to replace almost all the throttles because my kids over extend it fml. But it’s a quick easy fix takes about 15 minutes total to replace it.
@@jameskelly9858 tha K you, I can't seem to find one in the UK, would any e shooter throttle work? Also would I have to solder?
@@pauldonohue7536 just make sure you get one with three wires - I believe they are green red and black
I HAVE FIGURED IT OUT!! long story short I buy fix and sell scooters in my spare time but this one was giving me some problems! the "- - "on the screen indicate a throttle issue! you can buy a new thumb throttle on amazon for anywhere from $10-$20. All of the thumb throttles have the same end connection so it's literally plug and play once you get it opened up. I'd say it would take about 30mins to replace. you would need 3 different hex screwdrivers or if you have a hex key set or allen key set your golden and a flathead screwdriver or prying tool to pop the cover off the display and of course a Philips screw driver. If enough people can't figure out the disassembly I may post a video to help out. The problem is if you drop it on the thumb throttle or press it past it's stop point it severed the connector for the wiring in the throttle. or like I found on another scooter the interior switch in the throttle became faulty due to crap soldering. and a helpful tip there is one hex nut underneath the thumb throttle where you see a hole to loosen the clasp off the handle bar I recommend
I recommend Disassembling the main portion of the handle bar before sliding off the thumb throttle. you will need to disconnect the manual brake and slide it off out of the way. be careful though because there's wires that go to a switch underneath the manual brake that turns on or off the brake light. I personally cut that off and twisted the ends together just so the rear light is always on. It wont drain your battery it's led.
Hi do you know where can I get a new thumb throttle? I searched them but it seems they were all sold out
This is the one I bought and used
@@bobbyevans767 emm what is it?
I just shared the link again to the one on amazon i'm not sure why the link was removed the first time
how did that fix the issue? you simply got a replacement and provided no fix for the error code
if you are in NYC, stop by Ebike Repair NYC. it can be fixed without replacing parts
/bklyn👑
I am having the same error, I was wondering if you ever used a different cherger for it then the original one it came with?
My scooter got an error code amd the trottle is no jammed out of position, Highboy support are usleless and im currently without a working scooter..
Any ideas? Do i need to purchase a new handlebar? They've already sent me replacment handbar set but it was for the wrong scooter, since then they havnet replied to any thing
About how long does it take for the parts to arrive? Mine got shipped today so around when should I expect them?
Send them another e-mail ask for Tracking #. It's coming from China so expect some delay. Shipping delay, shortages, etc........
@@RcJrTech I got my tracking number. They told me it might take like 3 or so days.
I have the same problem plzz help me, suddenly it accelerate without pushing the button, when i turn it off and i try to turn it on it show me this errors
Mines doing the same thing!! On my nerves!! Have you figured out what was wrong with yours yet? Thanks
Mines won't accelerate at all lol , I just bought it
@@dfuckinbestvideos2602 same I tried everything I can't find anything on how to fix it or get a new handlebar for it cuz they are sold out
Yes mines had for Bout a 1 year was working all good until now I noticed it doesn't work screen flashes E2 error code I already contacted hiyboy support I'll have to order a new handle bar to replace the broken one witch cost me 60
Not sure why you call it "handle bars" when you clearly are talking about the control panel that was replaced. Also the entire throttle unit. It is more than just the "Handle bars". Also, you did not "show us how to fix an error code" You clearly just replaced the entire unit. So the solution to fix the error is essentially buy another scooter...lol. Maybe change the title to - How to replace the control panel and entire handle bar system.
This is like saying "Hey guys I figured out how to fix my cars engine. I simply replaced the engine with a new one. Easy peasy"...lol
So did you fix it, or they sent you a new handlebar, and that’s how it started up again..?
Mine is on my channel don’t understand what my scooter keep shutting off and does what my video shows on my channel
We purchased this Vivi 27.5” electric bike and a Tentaquil 26” electric bike for our 13 and 14 year olds. ruclips.net/user/postUgkxUiL0GnyDjP32RJdd660sP8mZk4CRLTCJ The Vivi was much easier to put together. With the Vivi, there was a video link to assist with assembly which made the process easier to follow (we did put the handlebars on upside down, but it was a quick and easy fix). With the Tentaquil, the assembly was not as simple to follow, but after we messaged the company for an assembly video, it was easier and they did respond quickly. The other major differences were that the Vivi has a grip throttle on the right handle (like a motorcycle) and the Tentaquil has a push throttle that you use your thumb to activate. The monitors were also different, so if you’re looking for something specific in terms of changing the bikes functions, pay attention to what the monitor offers. We were really impressed with the overall quality and functionality of both bikes, but if you’re looking for more power and an easier assembly, definitely go with the Vivi!
Hey can you give me the website you order it from
Hello, I just got this scooter less than a month ago and it stops suddenly while riding. I'm really stressed and don't know the solution. Can you please help me with this?
How long did it take for you to receive the handlebar do you remember?
What is the E3 error code significant to the s2 pro? Would it be an easy fix
Did you found out what it was because I have the same problem on the same scooter as you
I have a S2 max and I have the same E3 error problem
I saw the F2 warning appear today. I simply turn it off, turned it back on, it went away 😮
I was doing that too.. but now.. 😡
@@JUSAGUYNKY Tell Hi boy they need to send you a Replacement handlebar
Hello Anthony my scooter have the f2 how do u fixed?
@@DanielRosario-gp8pb The handlebar must be replaced, tell the company to send a new handlebar
A new handle bar was sent to me, but has not been installed yet. My scooter is now out of warranty, and I refuse to do the installation by myself. I will only have an experienced Expert install it
Having same issue do I have the email to get new handle bars unit
Do you know how to cut the speed limiter and which color it is
Really works well. Should have bought one sooner.
Hey all. I know this is about the error for start up. I need to address this about the Stem issue. I stumbled upon users who have had their stem actually crack in half ! This may cause serious injury or death. Does anyone know did they resolve this issue ? I just got mine August 17 2022. I am please with it so far. Range is not good as they say even keeping the speed low. My main worry is did they fix or reinforce the new ones.
My range is very good I got 29 somehow
@@Denis-dh5ti 29 km ?
What is the email so I can receive the part to get rid of the E7 error?
I found this scooter in the garbage in the street, and it has that E2 code. I ordered a handlebar,.. let’s see if it fixes the problem when it comes
It worked? I got one in the trash too, it's in very good condition, but it gives that error, I don't know whether to order the handlebars
Do you think they would give a handlebar for free because I have a s2 pro
Someone said to unplug the handlebars for 3 minutes and then it will fix it? Will that work
No you need a new handlebar. The problem does not consist of the bar but the software issue.
I got a Error Code P don't know what does that mean
I just got the today, trying to figure it out.
Thank you !I have had the same problem for a month and I haven't been able to get any information on how to fix it especially from hiboy... But I bought mine on Amazon do I still contact high boy for the new handlebar do you know?
Yeah, I did a quick search on Amazon no handlebars came up for me. So yeah, the next step contact Hiboy via their contact link on Hiboy website.😎
Going thru the same issue now 😮
How do i email them plss i have the same problom
Anyone know what a F1 code is for
Hello mines on red light , how do I take it off break mode off
Which error code is this?
How long does it take for them to respond?
The e-mail they sent me came at 4am and about 36hrs after I sent the e-mail. That was my experience with Hiboy customer service. Hope that helps.
@@RcJrTech thanks for the help. It’s been around 2 days and I was a little concerned
That's good to hear. A bit reassuring. The company hover1 responds, but will they ignore and play games.
Same . First did the same thing returned it after 2 months same
hello where can I buy it or the address of that page
hiboy.com
Same thing happened to me and now the E2 error code
Did you resolve E2 error code? it just started happening to mine.
Did you resolve E2 error code? it just started happening to mine.
Garbage product. Same happened to me. Cancelled my prime account and I'll never buy cheap Chinese shit again
“Email” email email…how many times ya gunna say u sent n email my dude?! I had to shut the video off after first 20 seconds cuz I knew u didn’t know anything bout tools!
What was the email address
At keast gives us the email address
Can you show us the link so we can use it
Link for?
For the replacement part
@@peternguyen4573 hiboy.com
Thanks
For sure!
@@RcJrTech could I ever put a xiaomi pro 2 fender on my xiaomi pro
And now I am dealing with a E2 error code
same with mine... Did you get yours resolved?
@@brandon83885 They sent me a Replacement handlebar, but I have not installed it yet. I am waiting to find someone that can install it professionally
Thank you so much