How To Successfully Adopt Smart Tools & Monitoring In Your HVAC Business w/ Ben Baca & Brian Feenie

Brian Feenie & Ben Baca discuss the issues and potential solutions related to implementing smart monitoring in the world of residential HVAC. They emphasize the importance of aligning the 'why' of all stakeholders, the power dynamic between owners and technicians, and the effect of the company’s culture on successful implementation. They stress the necessity of involving technicians in the planning stage to ensure they understand and fully adopt the technology, thereby making the implementation effective and efficient.
00:00 How To Successfully Adopt Smart Tools & Monitoring In Your HVAC Business
00:47 To Be Successful, You Need A Visionary Leader & Alignment At Every Level
02:49 Deliberately Build Your Culture, Or It Will Become A Liability
04:06 Empower Your Technicians & Give Them Ownership