This guy gave an amazing speech when we reopened the Ritz Carlton Boston. The basic idea was that your job title means nothing, your job is to make people feel good so they come back to the Ritz Carlton. It doesn’t matter if you’re the GM or valet everyone is united in the same goal.
This guy gave an amazing speech when we reopened the Ritz Carlton Boston. The basic idea was that your job title means nothing, your job is to make people feel good so they come back to the Ritz Carlton. It doesn’t matter if you’re the GM or valet everyone is united in the same goal.
Absolutely! John is one of the nicest people and most professional hoteliers I have had the honour to interview. Very cool guy.
where do i go from hereto the gym lounge its 9th floor
It's nice to see our general manager in youtube haha
Thank you very much for this interview ! It is really comprehensive, instructive and it offers a great insight on the Ritz-Carlton, Tokyo
Thank you for your kind words, they mean a lot.
good morning