BUYER BEWARE! How A car Salesman tricks you into buying a car.
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- Опубликовано: 24 сен 2018
- In this video, I share the sales process a car salesperson uses to trap and trick you into buying A car. I could talk for a week on this subject but got it down to 24 minutes. it's worth the watch. Make sure you share this with your friends.
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#Chevrolet #CarBuyingTips #CarSalesTips
You can now find me at my own dealership in southern Indiana. My wife and I started Mike’s Car Store Located in Georgetown, In. Where Buying a Car Doesn’t Have to Suck™
We specialize in Late model Used cars for all types of buyers. If you have challenged credit we can definitely help you and ensure you don’t get scammed or pay too much. If you are a cash buyer or have excellent credit we will be glad to help you as well.
We are also specializing in our new Car Grabber service. If you are looking for a late model car and don’t want to contact a bunch of dealerships just to have them show you cars you didn’t ask for. We got you. Just head over to mikescarstore.com and tell us what you are looking for and we will get it for you. 
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Rules of engagement! 1. Get your financing before you go car shopping! 2. Never trade in your vehicle! 3. Focus on the price of the car not the payments! 4. Do not buy any of the extended warranties or any of the extras they pitch to you in financing! 5. Walk away if they will not give you a fair price!
Advice with begins with "never" is always flawed. For example:
While a person should always know what financing they can get from their bank or CU, the smart move is to always allow the dealer a chance to arrange financing. They have many sources. They can and often do provide the best rate. Think about it, what is there to lose? Nothing. The buyer can use their bank or the dealer's arranged financing.
Regarding the trade. In most states the value of the trade is not taxed. For example, in a state with a 6 percent sales tax rate the tax on a new car would be less by this percentage applied to the value of the trade. This can often result in the difference between trading and selling privately being relatively immaterial.
@@jerrylundegaard2592 To me, I hate to give them my SSN and fill-out a credit app with all sorts of information on it. Cannot trust a dealer with this info. Just pay cash or use a CU.
Smart man. Don't pay mark ups or add ons.... and yes... walk away.
.
I always make them buy me pizza while we negotiate.
What kind of Pizza?
In Colorado we get chicken POT pie and cookies
This is actually a power fucking move. I've been waiting for the new Bronco to come out, might try this...
Yes, with weed on the side.
@@marksalinger1888 lol
$600 a month? I’ll keep my $270 Lexus payment and continue my crack addiction thank you.
$270 a month for how many months? And how old is your Lexus? I can buy a 1990 Lexus LS400 for $100 a month.
I'll continue buying mine of the crack heads for $400.00 total. Cause I like other expensive dope and no liscense anyway, so if I get pulled over going to jail anyway. Lol. Just got 2011 honda accord for 800.00 went found another one blown engine - swapped out all the visible bins, now got stolen newer car. From way outta state with a title. Never had a pig think to look at anything diffrent.
@@peipei5202 an LS400 you should buy with pocket money!
😂
$80,349.95 FOR A CORVETTE BAUGHT CASH? WTFFFFFF
I just bought a car from a dealership, I went in defensive after seeing a lot of videos like this one. While I'm sure this is true in a lot of cases, I had a great experience. Agreed on a fair price and that's what I paid, with no extra tricks or b.s.
Found a really nice used car and signed all the paperwork and even had the tags switched for our car to the one we just bought. Only then did I notice a defect in the paint down low on the side of the car. Turned out it was traded in with the damage and they ran it through something of a clean, prep and repair activity. I immediately said we have to renegotiate and I'm cancelling the original deal. They said wouldn't do that. I told them to lower the price by 2k and they said no deal. We walked. I told the wife we would have a message on our phone when we got home, saying they'd accept the deal. (before cell phone days) Sure enough, they called and said they'd do it. I told them before I left not to bother calling because once we leave we're not returning. Found another car at another dealership.
Chevy: Hey, you guys looking and doing some shopping today?
Me still: Just looking. -_-
My advice. When negotiating price with the salesman, always insist on "net to customer" or "net" plus tax. The biggest trick in the book is when they start adding numbers once they've got you hooked. Oh there's a fee for this, and a fee for that, and there's clear coat I didn't factor in, the windshield is engraved for security, or there's a "business office fee" (my favorite). Only talk about final net price to the buyer. If they try to add stuff on later, stand up and walk if necessary. Don't put a cent down unless the offer or contract clearly states "net price' or something like that. Write it in the margin if necessary and get the sales manager to initial it. This will save you a lot of grief later. And for god's sake don't buy the scotch guard, or the undercoating, or the clear coat or any of that bullshit. Modern cars don't need any of that stuff.
So Ill assume I can go to your place of business and you will give me everything for cost? I want your cost and your time and labor at NO CHARGE..you're not allowed a profit. Right? Figure out how to keep the lights on on your own..I want pay a penny for your services..only fair right?
@@markbaloun8810 that's not what he's saying at all. He's saying tell me the price of the car plus any fees and/or taxes included in your bottom dollar price....
That’s a good idea, I’m trying it on my next purchase 🐍
@@markbaloun8810 Of course he will give you everything at cost , thats why he is broke
It's called out the door price. My dealership show's everything on the web price. Most do as well. The only thing we don't show is DMV for your plates, tags, title and all that because it is different for each Zip-Code. The out the door price is on the Web + DMV. Anything else you purchase is optional after that and your choice, warranties, protection packages, etc.
There's literally been so many times I go into a lot just to look at the cool vehicles
I went to a local dealership 6-7 yrs ago and test drove a vehicle. went inside to talk numbers and they brought out this, promise to buy paper. They wanted me to sign this paper saying i would buy if the numbers were good.... I quickly got up walked out of the dealership. The finance officer was pretty much chasing me out of the store saying my credit wouldnt buy crap.... I got in my car and drove off laughing. Couple months down the road, that dealership went under... no surprise
I always get the best deals after walking out. They end up calling you and groveling to make a deal. Got a car below invoice this way.
@@mike-uw6wt invoice mean nothing. It's not what the dealership pays for the car. After you take off all the kickbacks the dealer gets, then you will know the real "invoice"
You should have taken the 'Promise to Buy' paper and signed it man.... you are wrong here.. ... You should have signed it "F**K YOU", THEN walked away!. LOL!
I break promises to buy all the time! I just want to see how far they'll go before i walk. Promise to buy? Pssh. Im not 6 years old.
That's crazy, I had a Real Estate agent do that to me, many years ago..... Lame!
A car sales man , sold us a video on car sales man stuff. Wow you are smooth bro!
You mean a car salesman with 2 black eyes...🤔
@@Glock23Fire and a busted lip
Im guessing someone wasnt buying what he was selling...
We didn't buy anything. No sale, just time spent.
@@ozzstars_cars heheh you and stetz make me laugh
I had to laugh when you talked about test drives. The couple of times I took one, the salesperson had a pre-determined route and gave me explicit instructions where to turn and where we were allowed to go and not go. Each time it was less than 10 minutes, and these were 50-80k vehicles he expected me to buy with that short drive. Car buying sucks here.
Great job and you are a good speaker. Thanks for explaining. Over many years and dozens of cars, I would also ask you mention to people to be respectful to the dealership and the car salesman. His job is to sell a car. Understand this when you walk into the dealership and treat them with the utmost respect also. Everyone is doing a job in America.
Went to dealer and test drove. He said they could give me a good deal this weekend. He offered 2k over their displayed internet price lol
Had a guy do that to me on a 3k$ car. Told me $5590. Sticker big on window said $2999
@@yamanator10 That's awful. Some salesmen think they can identify and take advantage of suckers, but those people are often a poor judge of character and try to scam smart people.
@@hermanwooster8944 it was some asain guy.
Nate Wolney here’s one for ya.... I’ve heard (never experienced) they do that shit all the time, and when you bring it up they say “that price includes all rebates available, but unfortunately you only qualify for one of them. So you’re already getting a discount.” In other words, internet pricing is just to get you in the door.
@@yamanator10 You can't even spell asian racist.
I kind of want to roll my old car off a cliff with some C4 now...
Paul Casey and i fully support that decision
Lol
How much C4 are you going to use?
why not it would be fun
The last time a car salesman tried to talk to me about "monthly payments" I walked out the door. That was over 17 years ago. I've purchased 2 cars since then. The first was negotiated over the phone. A year after the purchase the Blue Book value of the car was more than I had paid. More recently, I researched online, got quotes from dealers, then went onto the nearest dealer and said "If you will sell me this car for this price, we have a deal." First, they said no. I didn't say anything, then they said yes. A year and a half after the purchase, the Blue Book value is greater than what I paid. Last time paid cash. Do your research online, know what you want, and limit the exposure to the sales people as much as possible. They are not your friends. Not even Chevy Dude.
@Grieg Ragen ... yes pretty much my style why did you leave sales ?
@Grieg Ragen .. yup I know exactly what you mean... 100% I love dealing with the cars and all that.. but I know people expect miracles and always have 30 mins to buy a car smh.. but as you said I may Not last long for the same reason, i do my thing 100% but i dont control everything i can only move as fast as everyone else in the process and i cant control everyone the manager is always tired, never motivated, finance is always busy and act as if you need an appointment to ask them a question, god forbid someone along the process had to make a photo copy.. No they won't they will kick the whole file back over 1 paper so stupid.. so I like it but hate that I cant control everything... I've had managers making me wait 3 days for numbers by then I just tell the customer where he can find the car... because I wont be able to help him due to my slow staff 😠 initially I got into carsales as a warm up to Real Estate and may soon make the Leap... I'm retired and have a pension income so it's not so hard on me it's all a 2nd income but I feel bad for guys working hard in car sales and see no way out...
I negotiate for a living and I can already imagine a way to sell you a car.
Your style of car buying works for you because you’re analytical. You like to research the crap out of products that you buy and take forever to make a decision. It could be a camera, a car, a home, a movie, or even dinner. This is what you have to do to feel comfortable about your purchase. In your normal life, you’re probably neat and organized. This also explains why you’ve only bought 2 cars over a 17 year period. A savvy salesman would need to instantly recognize your personality type in order to sell you a car.
There are also people who make purchase decisions purely on emotions. These peeps will clash with your personality type because they perceive you as slow while you perceive them as reckless.
To close a sale, you have to make the customer feel like they are winning. And it usually means making them feel like they made the decisions and they got the last word. For analyticals, it means giving them all the data they want to make a decision; for emotional types, it means making them excited about the car. The latter doesn’t care about getting the “best” deal in the entire state as long as it’s a good and fair deal and the car makes him happy. The former needs to think she is getting the best deal in the universe.
Understanding this will make you a better negotiator. If you know how to hide your personality type, even better.
... you need to relax the hours you put into research over a dam car is ridiculous, you think your so cool because you made it so the sales guy could maybe earn $50 ... your not anybody's friend either not even chevydudes friend your just pure selfish and egotistical in the end you cant get those 10 hours of research back. Smh research an hour or so find out the going price for that type of car then try and find one... you get what you pay for... you people think you are so smart, and will get the car that is missing many features and if not remember one thing your never winning if someone sold you a car its because they wanted to... you cant beat the dealer as they know what they paid for the car and you dont... if it's not a good deal dealers wont sell it... they rather wait for the next interested buyer...!
^ Tuh! Why should she care about being a car salesmen's friend. You sound salty because she's a well informed consumer that did the proper research and negotiated good deals for herself. While we may not know the specific factory invoice price the dealership paid for a vehicle it is NOT difficult to ascertain the average dealer's cost for your desired vehicle in your specific region. You sound like a bitter car salesman angry because certain consumers refuse to be taken advantage of.
I asked to see a truck under $30k at a dealership. They said sorry dont have one but we have one at $39k. I said ok call me if you get another one better fit for me. He said just take the truck for a test drive and maybe we can get the price down to $30k....he three me the keys and didnt even ask for my drivers license lol.
I could have driven off with a $39k truck and they wouldn't have a clue who I was. I was shocked.
They really wanted me to drive the truck and definitely didnt want me to leave.
mixflip did you end up buying it
No. They wouldn't budge on the tundra
Thx very much. I'm in process of lookinh around now. I kno what I'd like to have. Would it be a good idea to go to a bank before and see if they'd finance so much money for me on a used vehicle at a certain price range?
They probably had a sniper rifle on you the whole time.
@@tommak6516 lol
Last time I bought a vehicle (a mini-van) I did a lot of research online looking at inventory online, looked up how much my car was worth. So when I finally found the van I was most interested in I drove out there stood in front of the van I wanted and waited for the salesman to come out.
He came out asked me how I was doing and I told him, before he could ask anything, was “this is what I’m here for, can I test drive it”.
I test drove, loved it, told him it’s what I wanted to go for and... I still love my van and zero buyers remorse.
So yeah, totally skipped a few of those steps. LOL.
Keith Bland did u get free car mats and an umbrella? If u got those freebies, u overpaid!
Bought a brand new Toyota Corolla for 17 k and 0% interest loan back in 2012. $250 dollar monthly payment. Go Folsom Lake Toyota.
as10076 lol you got cracked
Many years ago I was negotiating a car from Folsom Lake Toyota when Roseville Toyota called me on the phone to get me back in. Never returned to Roseville.
When a car salesman asks "What can you afford per month?" I say no deal.
I usually say, "not very much, I prefer to spend my money on hookers, and blow. My car caught fire, and I'm looking for a dirt cheap replacement".
Eventually, the auto industry is gonna price themselves out of business. Wages don’t move nearly as fast as prices.
eventually? already there
No SHIT $80,349.95 FOR A CHEVY CORVETTE BAUGHT CASH? WTF IS WRONG WITH THIS COUNTRY?
@Fau Q bro TRY BUYING A CHEVY SUBURBAN
@Fau Q bro THAT IS LITERALLY ME TODAY. TRAYING TO BUY A 2019 SUBURBAN LTZ those suckers are hyper expensive.
@Fau Q $70,000+
Sorry guy, Sounds like you're training sales guys.
If you know how to sell, you will also know how to buy.
@@AwesomeProjects20 spot on bud.Learned alot in AC sales,it's amazing what we as consumers aren't aware of that's right in front of you.
You just opened my eyes, your channel and information has been some of the best yet by the way, when you mentioned payment $250 is a phone bill, and the average payment today is $500-700 that’s not a vehicle payment anymore that’s a mortgage. I haven’t had a vehicle payment in 18 years I’ve owned one new truck it’s 1997( I still own it) I have decent vehicles they aren’t new and I was contemplating buying a Colorado until now I’ve been on the fence but I’m just too dam cheap I cannot reconcile spending the 40K for a truck. It really is ridiculous how overpriced cars and trucks are and they are a rolling depreciation you’ll never get anything back. The American public is up to their ears in debt and live paycheck to paycheck I can’t live that way I want to retire and buy an island.
Rocky Dennis MVP It was a figure of speech but, remember when you have a mortgage typically you have escrow for taxes and home owners insurance so an actual mortgage is $400 to 700 respectively then add the extras. So there you go I’m not too far off...Lol
You are right about new trucks being overpriced by GM. GM is shutting down plants because they stole the bailout money and squandered it. Now they are so desperate they are selling trucks at the employees discount price (which BTW is a really good discount) and have shown their true colors on how desperate they are to stay in business. Now is the time to buy 2018s at employees discount prices cause they are the real discount off MSRP prices. Good luck!
@@powderriver2424 Wow. Really depends on where you live. In my area a regular 2000 sq ft home starts at 750k. Mortgages are usually around 2.5-3k/mo. But they also appreciate amazingly. Although I paid 700k 3 years ago, my home value is now well over 1 million, made 400k just by withstanding it.
I have a 1995 ranger that I bought used in 1996. I still have it today. My 2006 HD was the only vehicle that I bought new.
My mortgage is 375 a month with taxes and insurance escrowed in. Refuse to buy brand new due to depreciation. Owned one new car a 2000 grand am. Car was retired last year finally. If you buy new get your money out of it and hold on to it as long as you can.
As for cash is king it is for the consumer as they walk in with the cash and out with a new asset and no debt. Yes it depretiates but you know that going in.
My wife's company walked from a dealership that snubbed the CFO who came in looking to buy 20 trucks cause of it being a cash sale. They went to another who gladly took there money and is now there go to place as there fleet depretiates out and they replace vehicles.
Now ask yourself was it a better deal to take the business and have a reliable consistant customer or loose the sale and a customer who now can pass word around that a dealership is stingy?
With my sales background common sense is to gain the customer and be good to them as there business can lead to referral sales from others by word of mouth.
Mike, good video but I would NEVER talk trade value (#5) to a salesman until I nailed down a price on the new car. As you know, way too easy for dealerships to manipulate the numbers between the two to let you “think” you’re getting more money for your trade. And, I would NEVER talk monthly payments. A smart buyer will only shop price, not payments for obvious reasons.
“Honest Dealers” is the operative expression here. Most buyers, including myself, don’t really know which dealers are honest or not. When I buy a vehicle, I only deal with the fleet/internet staff and make an appointment with them. I never subject myself to the over eager/hungry salespeople trolling the lot. However, I disagree that you (or anyone) could get out of me my intention to do a trade-in or not. A simple reply like “I just don’t know Mike, I think my sister wants my car”. And of course I never give my keys to anyone unless I nail down a price for the new car.
You sound like a straight shooter though, and I would definitely do business with you if I were shopping a Chevy and lived close.
Here in Arizona I went to test drive a car a few months back. I learned a lesson that day. I gave the salesman my license so he could make a copy. He “made believe” he “forgot” to return it to me before the test drive. I insisted he go back inside and give it to me before the test drive. A ploy obviously to get me to come into the dealership to introduce to his manager, and try to “sell” me. In the future, I make my own copy of my driver’s license and let them have that.
That's why I bought a Toyota about 20 years ago and I'm not planning to go to a dealership anytime soon
I had a Toyota for 20 yrs. looking for my 2nd car. I hope Toyota still makes them as good as they use to.
@@gabrielladots5990 they don't, sadly.
No dealership does, all of the new regulation standards have forced them to implement exceedingly higher tech and performance which falls short in reliability
I have a 20 year old Honda! I’d keep it forever if I could!! I’m looking at a new car, but geez I don’t want to actually buy one!
@@keithskoglund10 Where are all of these reliable older cars located ?
Please keep the videos coming I'm enjoying them very much, keep up the good work Mike
Thanks for making these videos. Good info on the 4 square as I have seen that before at one of those high volume Toyota dealers. They tried to keep me there as long as they could, salesman left us in his office for a few minutes while he "checked in with his manager to let him know he wasn't goofing off". I am convinced they were listening to my wife and I talk with each other discussing our impressions of the test drive. The hard sell came when we were just gathering information on various makes to make the best decision for us. In retrospect, I think that was the worst experience at a dealership we have ever had. Needless to say, we did not purchase a Toyota.
I went to Ford to order a mustang, and they tricked me into not buying a car.
Piece of shit salesman will ruin everything
salesman- "are you working with another salesman?"
me- "ya, john, he was working with me yesterday"
salesman- "oh, thats too bad, you havent heard about his tragic accident?"
The best thing that can Happen to car dealers.. congress removes the law that won't allow you as a consumer to buy directly from the manufacturer.
Lol.. then you must like buying for sticker price or whatever they want to charge.
Are you stupid.. did you understand what I wrote?
Amen brother
I love that shot of the Ford truck in your neighbors driveway ! 😆
best trick is when u go to a dealership u tell them your looking for a job and they leave u alone to look around lol i always do that
Thanks for taking the time to make such helpful videos
That's video is how to be a good car sales, you didn't tell as a buyer to get a good deal!
Very informative. I wish I knew about this sooner. The dealership sure took advantage of us on our trade. Thank you for a great video.
I am glad I watched your video. It has reassured me Not to buy a car. I would like to buy a new car but just watching your video stressed me out and I just cant handle that type of stress anymore. Thank you
I have never purchased a car and felt good about it when leaving the dealership. I always feel as though I have gotten screwed. I just want them to give me the best, fair, deal for both parties.
dealership offered me $2500 for a 09 ford focus with 160K on a trade in. I just took it because it wouldn't go in reverse anymore. They didn't know they just did visual inspection.
If you paid full sticker, then they made a ton of money.
That's common on that car for a $2.35 clip to break and cause the shifter not to go into reverse. Wish you would have checked that first.
It could've been just low tranmission fluid. They're probably only spend less than $50 to fix they still get the last laugh.
@@manstreamer1053 -The issue is that they only took $2500 in trade for a new car. They made money on the holdback, on his trade, AND on the sale of the new car.
Last truck i bought, i didnt even had to step in the dealership, i saw the truck online, gave them a price, took pic of my trade, they beat my pre approved, delivered the truck to my house, signed all paperwork and they drove off w my trade, i wish all car buying is like this lol
Thank you so much for your invaluable information, highly appreciate it, keep it up the outstanding job, have a great day.
Thank you so much for the knowledge of what they do! Thanks again!
The less information you give to the salesperson, the more control and negotiation power you have. Salespeople are the worst and I wish there was a better way of buying a new car off a dealership.
Bad credit huh? 😂
the real question is - why do you even need a dealership? they are redundant relics of pre-internet era.
I am declining to speak first.
Me: how much is this car?
Salesperson: let's head into the office and run some numbers.
Me: no... go to a different dealership
What if there are 300 cars In the lot? Look online, and do your homework. Sales is not what it used to be.
@@chematorres6888 I was more referring to the "run some numbers " I dont like that. I know what the process is and they can just go look it up.
I am not a fan of every question I have is answered by "let's go inside and see what we ca. Do" or something like that.
So every salesperson should have every car on the lot and the invoice memorized, and they should have a crystal ball to know what incentives you personally qualify for, and know what those incentives are and be able to calculate that on every make and model at your whim? The reason they need to go inside is because imagine this..thats where the answers are...
Brjan Dowdy LMAO.
@@TheSleepN He also has to go inside to run your credit because you look like a fucking roach
I must say thank you for all your great advise and content.
Been looking to buy a BMW over the last year and I have like a 70% down payment and I literally have stopped looking because I hate dealing with salespeople (no offense). I wish more salespeople were honest like you.
This was a well put together video. 🤙
I appreciate your honesty. Good job. I knew most of the steps as I’ve bought many vehicles over the years but for the uninitiated, ❓🤔 they would benefit immensely from this video.💯👍
BTW...Congratulations on reaching 100,000 subscribers. 👏👏👏
excellent. have to say one thing . last truck i got i came back to dealership 3 times. and drove different trucks. I do not buy on the first go around. Plus if they are not pushy or pressure that is a plus. if i find they are then i will leave. There need to be more salesmen like you
Great video brother awesome as alway keep up the awesome work
For me this video was very helpful thank's for your time!!
BUYER'S BEWARE:
I was told NOT to pay "Shipping Price/ Delivery Charge" that's the Dealers Responsibility but they try to "Stick It to the Buyer".
My brother has always crossed out that line before signing the contract. The salesperson always said that the buyer has to pay that cost. My brother always came back that it's a cost of the business to pay for having their merchandise delivered to their "store". He offered to fly out to where the car is and then drive it home himself. That usually shut the salesman up.
When they say that reply with "woah I didn't customize the car exactly how I wanted it from the factory and I didn't have it delivered you chose that not me"
Leighann just do out-the-door pricing. It sounds tired but it actually works. “I’ll give you $X grand for the car. ALL taxes and fees. All in. You do whatever you want with the numbers.”
The "destination fees"/whatever they're called are plainly listen on the windshield sticker. Don't pay them again in the cost of the car. mb
I'll agree somewhat with your motto. It certainly is fun looking for a new (to you) car. The rest of it, not so much. I hate taking my truck to the dealership, because there is one salesman who is like a vulture. First guy out the door trying to sell. Sad thing is, he ran me the wrong way a couple of years ago, enough so that I have no urge to purchase anything off that lot. Here is the thing, and I know it runs salespeople wrong, when I do look around a lot, I am genuinely just looking, for the most part. I like cars, and there are just times when I want to go physically look at them.
I am the same way, just look at new and used cars all the time. I have walked through town many times, a few miles total, on my "car walk" from dealer to dealer.
At my local VW dealership. They were shorthanded staff that day. Only one Salesman and on finance guy. 2 other people were in buying cars and possibly a third. I came in to test drive a car I seen listed on their website. He photocopied my ID and handed me the keys and told to be back before they closed. Now that was a test drive!
Great helpful video with very details and honest information. well done bro...
as a salesman, I always used the introduction of, "Hi..my name is Allen
williams < I want to thank you for visiting our dealer today, how may I help you? If they said, we are just looking, I said, That's fine with me, I'm just selling!! Usually that gets a laugh, breaks the ice and we are off into finding out what they have in mind. I would ask them to take a moment and come in to my office and sit down and tell me what vehicle they thought they needed based on their needs. We might talk size of car, or what they want to spend, do they have a trade-in...I would let them know I was working for them and had their interests at heart. This is how you become the best salesman at your dealer and get many referrals in the future. A good salesman will find the products that best meet your needs and take is time showing you the benefits of each model that matches. A good test drive (don't let the salesman play the radio, they are usually covering up something they don't want you to hear.) Drive the car in traffic and highway speeds to check ride, handling, and road noise. This guy is right on the money with how a dealer works, I worked for dealers for 37 years. (mostly as a Parts/Service manager and the Finance Dept.(don't finance through the dealer, you will always pay more than your bank will charge you). Don't buy gap insurance, a good 5 star mechanical warranty that extends the original can be worth while if you plan on keeping the vehicle over 5 years. Get the price they will sell you the car without discussing your trade-in, then once you have the price, tell them to evaluate your car and give you the price they will pay, then you decide if that is wise for you or sell it yourself. (many small used car dealers will pay more for your car so try them if you don't want to hastle with selling it through the internet.) Good Luck, and stay calm. Don't give them a monthly payment you will be happy with, they will get all of it and a touch more...LOL.
What I did is I asked the salesman to let me drive the car myself without him in the car so I wouldn't be distracted by his talking. He allowed me after scanning my ID.
Bought a new Nissan Maxima in 2012 , great credit , waited four hours - not sure why - feel like I got screwed around . They didn't wash it for after I got it home found about 1/2" of dirt packed up in front of the lower grill spoiler . I filled out a negative survey on a new $42000 car that wasn't washed with soap and water , never the less the dearlship manger called me back and promised a detail job and full tank of gas 100 miles away . I said I would go back for this , I decided I would never darken there door again . Yes I know there not in the detailing business , but to spend that much money and to not get a simple wash job - come on get real . The dealership is Jim Caress Nissan in Memphis Tenn. Just want to get this off my chest to those people out there that spend that kind of money and seem to get it stuck to them . MB
Nice tips. Thank you!
That was helpful. Thank you for the honesty
I wouldn't buy a car from him but he is entertaining.
A cell phone bill should never be more than $80/mo... unlimited everything...
My Brand new 2018 jeep suv purchased a year ago with a $300/mo. payment...its a scam to get you to pay more assuming cars should be more than $300-$350 per month -- if we as consumers accept it at the norm, then we screw ourselves. - vehicles depreciate so fast, why would we lock ourselves into something paying that much per month - this is why everyone is upside down on their loans
How much down did you put
Great video! Thank you!
Basically do your homework. Research what you are buying is worth. Get some pre approval letters from banks and credit union and compare rates. Look up your trade on kbb and know the ballpark value. Your laziness is salesman’s best resource
Car Salesman: "Hey, how can I help you today? You doing some looking and viewing around today?" Me: "Nah, man. I'm just doing some cruising around this lot looking for chicks."
This guy is exactly the kind of salesperson I can't stand, and I would walk away. I'm familiar with all the tricks, and I do my own research. Most people can't afford to pay cash for new vehicles, but paying cash gives a buyer tremendous power. If the salesperson seems shifty, or overly anxious to sell, walk away. Don't worry about the vehicle you're interested in "getting away", there will always be another you like just as much. NEVER purchase a vehicle when you have to, or when your time is limited. Salespeople count on those situations, so don't put that weapon in their hands. Don't worry about what a vehicle's window label price is. Ask them what they will sell it for over their cost, how much do they want to make on the sale? Holdbacks, dealer incentives, the type of vehicle, etc. will have some effect on this. If they don't want to work with you, walk away, One other trick for the buyer is leave your phone number. They will usually blow up your phone trying to "earn your business". What a joke that is. It's usually best to buy outright, rather than having a trade in. There are many tricks used when trading in, so sell the car yourself, take your time, and don't give it away. The salesperson won't care if you pay cash, or finance the car. If you're paying cash, stand your ground. Don't let them tell you financing with them will "refresh your credit" LOL Tell them your credit is fresh enough. If they keep insisting, walk away. Anyone who brags about what a great salesperson they are, (like this guy) is a red flag. Do not, under any circumstances, let the initial excitement of a new car throw you off balance. Stay focused, and in control. If anything doesn't seem right, walk.
@@Shawnee.Hills.Small.Engine
Nope hes right.
Dealerships make money on financing, they make no money on cash.......they WANT you to finance!
There is no advantage of having cash. Sometimes the finance company gives an extra rebate to use them on a new car... So cash deal might seem to be more expensive if you are not eligeable for that rebate. Noone likes counting $40,000 in 10 and 20 dollar bills, especially when it is busy. Usually the buyer has to leave the dealership and come back another day to bring the cash or check, but most people that say they will be back never come back to the same dealership.
@@Shawnee.Hills.Small.Engine why is it any of your business what someone owns a product for? Also, you're not special if you're paying cash. You have less power because the dealership knows it'll be harder to make money on you in the back end (warranties, rate, etc).
What is the tremendous power of paying cash? All you need to focus on is the final price you need to pay. I don't understand why financing gives you any disadvantage in buying a car. Say no to all the extra items the F&I man sell you if you really dont want. Refuse to sign if you see any extra fees you dont understand. What can be so confusing? You just pay extra interest on the money you borrow. And sometimes you get more incentive by financing. That evens out the extra money you pay a little bit.
Too late lol
Excellent video my man
Do like I did, went to one dealership and got their best price for the vehicle I wanted. I then walked out and called another dealership and quoted them a price that was 800 less. They beat it. I then went to a third dealership and quoted a price 500 less. They agreed to beat it. Then I contact another dealership and told them a price that was 300 less. That salesperson asked me if that included tax and title. It didn’t, but I said yes. The said they could beat the price by 300. I bought a 35500 truck for 27800 out the door after taxes,fees, etc.... and this was before all the big rebates were offered. First vehicle I ever bought that I was completely happy with. Kept it for three years and traded it in and lowered my monthly payment on the new truck by 86 dollars a month because of all the equity.
$2,500 shipping?
Market value selling price? Scam is they jack this up so they can give the Discount. Then slip in a high shipping cost to get back to MSRP but make it look like they're giving a deal.
stevek917 let’s see you ship a car across the states for only $500. Good luck buddy 👍
@@ChickenNuggetsAndFries yeah me purchasing a single car is the same thing as a dealership purchasing cars in bulk...ok bud
That's what I saw. $2500 delivery fee? Bowling Green Corvette factory, to Bachman Chevrolet is 113 miles. That's $22 a mile!!
As if they are paying 2500 for every car shipped there lol. They are getting loads of vehicles on trucks and trains as if it's 2500 for each one lol. Probably 2500 for 5.
You know new cars have one shipping fee to the lower 48 states. It doesn't matter if you are 1 mile away or 500.
Great video. I'm definitely not an expert at buying from a dealer, but I always got preapproved for a loan at my credit union so I knew exactly what I could spend. And I didn't trade in my old car, always sold it myself. Worked for me.
That’s nice that you make it easy because usually I want to go home and sit in the shower and cry for a bit it’s horrible and exhausting and regardless they will sell you the car they want not the car you want they all make you settle on a lesser trim level even if you are willing to pay the extra money in your payment
Thank you so, much that info!!!
When I buy a car I go to my local credit union and get a loan, I also know my credit score, I know what kind of vehicle I want, I check the internet for the best price, I get a good idea on what my trade in value is, I talk to the sale person in a respectful manor, than you talk about price try to get the best deal on your trade in or best price on the new car sometimes both. Than when you go to the fiance do not buy any extras like undercoating or extended warranty. Make sure you look over the contract and ask any question about it before you sign it. Than keep the car for 10 years and do all the proper maintenance. If it is a used car take it to a mechanic to look at and get a car fax on it.
DO NOT DISCUSS A TRADE IN UNTIL YOU NEGOTIATE THE BEST PRICE FIRST. Then let them know you have a trade in. He tipped his hand early in the buy in process....thats a no-no.
Don't trade in PERIOD. Sell it yourself and get double. I went to a dealer that offered me $4500 for my car. I turned around, sold it on Craigslist and got $9200.
@@Ram44 that's a good point as well. I just don't wanna deal with people that don't show up, flake out at the last minute..etc etc...
Leyenda1 ha ha ha ha ha. What do you think that’s going to do for you? Your car is worth what it’s worth. We’re not going to give you more. You make yourself look foolish and waste your time.
@@renaissancefitness3515Fitness you misunderstand the basic concepts of math. you are a car salesman, we get it, you have to shill for the industry.
Thank you for your videos man
Thanks. Great information.
$500 a month for a CAR is usually based like you said on $20 per $1000 financed, for a 50K car. I have bought quite a few new and "fresh out of a 2 year lease" cars and have seen the payment structure range from $13 to $20 per $1000. I think you left out some other critical variables like city, state, bank rates, no trade in and no down payment, and most importantly length of finance. I have seen some dealerships selling cars while they're still on the delivery truck, and others that barely sell enough cars to keep their doors open, it could be all about location. Are you talking about a 3 year loan, no trade in, and no down payment?? I have been offered up to 7 years with very low interest rates and have walked away with a payment I was very comfortable with. After getting the monthly payment that I wanted, not what the dealership wanted, I overpaid every month, eliminating a lot of the interest and boosting my credit at the same time.
Great video Mike! Love it:)
and thank you. Some of your advice to me has helped my channel grow. One day I will come and visit you and shake your hand man.
I loved it more
great video thank you
Thank you for all of your info
A friend went to a new car dealer and they asked if they could check out his trade in. He decided to wait and sleep on the deal. The dealer wouldn't give him his car back. He had to call the Police to get his keys back.
David Deguzman I believe you! I couldn’t get my license back when I went to a dealer
Make a copy of your license and let them see the copy matches the original. They can have the copy, but you keep the original. They insist on the original, walk out!
2 ways to handle this one. 1) I take both sets of keys, if they "lose" the key they are given, I have the spare, and can still walk out and leave. Before you leave, demand they find the "lost key, and deliver it your house within 60 min, as they are liable for anything that may happen to the car. 2) they want to go with you when you check out the car they have and demand the keys when you are done driving the car. Do the same with them! Do you give the keys to your car to total strangers and let them drive it? That is what you are doing at the dealership! PLUS, you can talk endlessly about how nice your car is and how it is worth lots of $
What ended up happening?
Not really going to work. Most dealers these days require originals and scan them with a license reading device that can verify it's not a phony ID. It's a liability insurance requirement.
Shipping is included in MSRP. Why do you show it as a separate line?
Its called a destination charge, and its legally required by federal law as a line item on the federally mandated label.
And it's shown on the windshield sticker. That you have to pay. Nothing else that wanders on to the list in the finance office. mb
Thank you for this !
Thanks for the education, I learned a lot!
I think you know it best already with volume sales and utilizing technology. Personally don't want to spend time negotiating a price down. I want that internet price that is being advertised for that specific car. I really think it's getting to that point.
Hell I wouldn't be surprised if new car dealerships go the way of the dodo in 10-15 years and we will be able to order the specific car with all the options we want and have it delivered to our door like an Amazon package.
The auto industry will never let that happen. Only dealerships are authorized to sell new cars. They have lobbied in congress to make this the law. It's illegal to buy a new car anywhere but a dealership. Theres not even any way to buy cars direct from the manufacturer Even from carvana or true car, even when they advertise their stupid "car vending machines" you are STILL buying your new car from an authorized dealership no matter what and you likely always will.
@@teemoegoodie5058 only with the assistance of the government through heavy restriction.
If the free market has its way it's how things will be heading though.
I see a lot of leasing programs too similar to how phone plans work as well. I know some car companies are already trying it out.
These family owned dealerships kind of need to be stomped on anyways. It was always government sanctioned monopolies. The internet has helped that greatly by allowing us the consumer to communicate with dealerships that don't treat us like crap and give us a fair deal for what we want. Mike here has figured that out hence why the guy has a successful business model.
Past are the days you were stuck going to your local dealership and maybe the one a town over in order to work out a deal and possibly pit the two dealerships against each other.
Your reference to the shoes reminded me of a time I went with my father in law to purchase a new Cadillac. He was a farmer with considerable assets During the negotiation process he mentioned to the salesman that he was just a poor farmer and he needed to get the car at a significant discount. The salesman looked at his shoes and said “poor farmers don’t wear three hundred dollar shoes. So, you are right, you can sometimes rate a persons wealth by the way they are dressed !
I've bought many a used car from dealers, and no matter how many of these beware videos I watch, I still get taken, the problem, the person that buys a car every 2,3,4 yrs vs the well trained everyday sell you a car guy. Seem he always wins. I say 'I have financing thru credit union', the say ok. You get a letter from credit Union you have a new account, the dealer gets 500$ for getting them a new account. Which I cancelled. Sneaky, and the union knows about this scenario.
Thanks for the break down of the sales process.
I’m so glad I happened on to this channel I didn’t know there was such a thing as an honest car salesman 🙃thanks Mike !
I use sites like TrueCar and get prices for the car I want. Usually get quotes from 3 dealers. Go to the dealer I want to buy from (maybe TrueCar dealer, maybe not), and let them know that I'm buying a car within the next two weeks, have them give me the best out-the-door price. If it beats the other dealers, it's a go. If not, I go elsewhere.
With the Internet nowadays, comparison shopping is much easier. Just let the salesman know (nicely) that you'll walk out if you're not happy with the deal.
Thanks for the video man, going to talk numbers tomorrow with a dealership. I will keep an eye out for that 4 square paper and/or something similar.
I love the interwebs!! Bought our last 4 cars over the interwebs and didn't deal (much) with a salesman. We agreed on an "out the door" price before I ever drove to the dealer. I was also willing to walk away if the car didn't meet my standards/expectations.
I never say TRADE i'm buying a car and selling a car one has nothing to do with the other.
beware of the money man or finance office (the best kept secret of all car lots) i don't know why this guy is not telling us this info. the finance officer is task with pulling in all extra money that the sales person could not get for the dealership. i love this salesperson's honesty but i guess it's because he is a salesman and not the true money guy at the dealership, i think he knows better and ought to tell us as followers and patrons but has chosen not to at this point. what does the finance guy always ask, hey "do you need this, this thing has a paint cover coat(you have to pay for this), do you need this. how about gap insurance, or this or that or "hey, the fabric on this vehicle needs our fabric protection at a cost of $300 when a can of scotchguard costs $10 bucks per can or your car rims need insurance or what about this and that the finance officer or money man is the smartest guy at the car lot and will bust your brain after the salesman rings you in and gets you ready for the kill at all car lots that i have ever visted. great luck with your channel and God Bless from Texarkana Arkansas. to learn more about car lot tricks. ruclips.net/video/WHDMLco9N8w/видео.html
where the scam is is financing.... paying long term like 6 - 9 years .... big down payment, finance rest 3 years, maybe 4 but not over 5 id say
Well, to be honest, American screw themselves thinking they need to buy a new car every 5 years.
Great Video.. very informative..
This video is better training than any Zig Ziglar video I ever saw in our sales meetings.
Before delivery we have to face the best sales man of the dealership, the finance manager.
And I had a great time fighting with him too.
Write "Heck No" on a piece of paper and show it to him every time he tries to up-sell you on paint protection, extended warranties, etc.. Don't say another word .It will drive him nuts.
Paying in cash takes away their power. Not everyone can do this, but it's a great feeling to not have to play their game, The F&I woman on my last purchase got so mad because I wouldn't finance with them. She had to be nice, but was clearly very angry.
Yeah, the F&I person tries to act like your friend. What a joke as they try to upsell you on all the nonsense for a high profit and extra commissions. Get your own financing at a Credit Union and don’t play their game.
@@Shawnee.Hills.Small.Engine Paying cash gives you the best lever. But you must keep it a secret until you meet the finance guy and tell him to shove it, you're paying cash
Mike, you've tricked me into using you for my salesman when I eventually buy a new car. You're too honest for me not to be a future customer.
Amazing.. someone at last like one in ten thousand who knows the difference between you are (bastardized as you're) and YOUR .. which of course refers to ownershio.
Sadly illiteracy in North America has reached plague proportions.
@@andrew_koala2974 People like you really need to get a life.
Overall excellent video. Several 2 questions: 1) Is going off trade-in value on various internet sites accurate enough to at least ball park what I should be offered? 2) How do I know that the dealer discount offered is a good as it gets? I try if possible to start with dealer invoice and go from there vs. MSRP. Note that you missed the part where the salesman goes to the sales manager to discuss sports when he supposed to be trying you get you a better deal.
I had to take a shower after watching this. Car sales guys are all so slick and slimy.
Great video. My question is what’s the best way to respond to a salesman about each set up questions that could be asked like are you trading in your car to avoid being tricked
They aren't trying to trick you, salesman hate trade ins, we'd rather you sell it on your own, we can't pay retail for cars and customers always think its worth more, Kelly blue book doesn't write checks. If you have a trade let's get it out of the way before you spend all afternoon looking at cars only to feel "insulted" at trade $.
i like that 65 car salesmen took the time to give this a thumbs down lol.
You can sure tell who they are
Excellent informative video 👍🏻🇺🇸🇺🇸🇺🇸