Hello everyone! I won't be replying to comments here any longer. Thank you to all those who took their time to leave me comment or a like, the feedback is really appreciated. Hope this video continues to be useful to anyone who stumbles upon it while looking for a solution to the MSI keyboard problem. Go give those laptops a few extra years of life!
This is the most comprehensive video I've found on this subject. Thank you so much! Mine is a GP62M. I don't expect you to be an expert on the subject. But do you or anyone else know if the keyboard for my laptop is compatible with any of the other models?
I would say it can be blamed as not being designed in maintable way. It is possible to detach the motherboard without detaching the heatsinks and the fans (I have just done it).
This is very useful. I find it very interesting that in these laptops, removing the screen requires removing the cooling block, alone or attached to the motherboard to allow accessing the hinge screws. As for the keyboard, MSI is aware screws exist, but their approach was to screw the end-user rather than the keyboard.
@@chirrion6510 bro I need your help .. I've MSI GE62 2QD Apache Pro laptop and its keyboard is not working. MSI's service center is saying they don't have that model's keyboard. My laptop is absolutely fine otherwise. What should I do now ?
@@piyushyadav9006 necro (laptop keyboard): use an external if you can stomach it, or scan through ebay for a replacement. its out of msi's planned obs phase, its out of big box stores too most likely, going through the same rn with dead keys.
Bro. Finally got myself into the animal of doing my laptop’s hinge repairs after a year. What an awful design, wish me luck lol .. I’m starting tomorrow
Try this before you replace the keyboard as the same problem will occur down the road! I had the same problem, numerous keys not working the majority of the time then would work randomly. I have the GE62 7RD version and the keyboard is a huge pain to replace with the same thing happening down the road with the new keyboard, so I did a little investigating inside my laptop and after a few tries that seemed to work and got maybe two days clean typing told me it was not a software problem. It was a physical HARDWARE problem as in a broken connector cable or a crack. If you open your laptop up it may be like mine and the keyboard ribbon is bent in half so it can be plugged in...(very poor design) This video shows it at 9:08. What I did and it has been working flawlessly now for over three months no problems at all, was take the ribbon out of the connector and where the folded crease is I used a very thin piece of sticky on one side foam maybe 1/16 or 1/8th of an inch thick and put the sticky side right on the inside of that crease and made sure it stuck well and reconnected the ribbon. the ribbon now will not be able to fold in half perfectly and stays sort of rounded at that crease. I then carefully closed up the case and the connection or crack is now always making contact. I think the design flaw was making a ribbon cable to long and having to make the fold in it to connect to the mother board. Hope this helps someone without having to replace the keyboard as it was driving me!!! Please let me know if this works for you.
Hi friend! I tried that and it seems to work for me as well! I tested it only a few times. What did you use to make the ribbon stay round? I’ve used hot glue but I think that will melt when I use my laptop for a long time
@@Alexa-oz6sm I used a foam piece, it started to act up again as I think the foam started to get to much pressure so redid it and used a bit stronger piece and seems to be working again!
yooo I just want to say, this is probably one of the first computer repair videos that has actually really good production, the music plus putting timestamps along with really good color coordinating with the text makes it to where it’s easy to see it at every point, Ive never seen people put this much effort into these type of videos actually thank you
@@Acidburn3141 i don’t know after typing all that 9 months ago you ask such a meaningful great question. is that what i meant? who fucking knows… learn to fucking read please
Dude, you are a legit lifesaver, literally made comments on other msi products with this ribboned keyboard plate and all of them say it's not removable. I felt so bad when I bought a keyboard replacement for this and saw the ribbons on the metal plate.
I've been exactly there, which is why I made this video. Like why would they even sell those replacements if it was not removable, right? Anyway glad it helped!
@@chirrion6510 I've just finished the whole process, and the final results is phenomenal. But oooooh it took such a long time to do, but I couldn't have done it without your help. Thank you so much. So. Much.
@@veltren8012 My GT73VR was over $5000 with dual 1080's so when the keyboard died I was definitely replacing it. For future reference. Every keyboard on almost every laptop is removable. Most new keyboards use plastic rivets and some use metal rivets. Only difference is that the metal rivets require drilling them out very slowly. I wish my gt73vr had metal ones so I could replace them with real rivets. The problem with plastic is that you need to buy an entire assembly from MSI but that costs $350 vs $50 for a new keyboard with rgb backlight. If you don't mind the keyboard being mushy than this will work. Personally I chose 2-part quick-cure epoxy with a mixing nozzle and I put little beads of epoxy on every rivet to replace the cut off plastic rivets and it worked well without it being mushy.
I have that same computer and a few of my keys were getting very unresponsive. I popped a couple off and cleaned the contacts but it didn't really help. Generally , the keys were fine when I first booted up, but would get unresponsive as the day went on. On a hunch, I thought I'd try to re-seat the keyboard ribbon cable. I have fixed countless weird intermittent issues by re-seating boards and connectors. Unfortunately, the motherboard has to be lifted but you only have to remove the screws on the heat sinks...unless you want to re-apply compound. Anyway, I unplugged the cable, cleaned it off with some alcohol and re-plugged it...and presto...it's working like new. How long it lasts is unknown. So far, it's 1 day and counting.
Thanks for this tutorial. I followed this video and replaced my MSI GF75 Thin 9SC, keyboard. The whole process took a less then 2 hours. The only think I did different was when I had to secure the replacement board, I used superglue with some of the plastic from the rivets that held the original keyboard in place.
ge62vr here. I have had the same issues as you. Bought this really expensive laptop to get a faulty keyboard in less than a year. I have exchanged so many emails with MSI about this, went on reddit, facebook... no one had an answer. I really thank you for this nice tutorial. I bought the keyboard thanks to you I made it all the way to having my new keyboard installed. one suggestion tho. Maybe tell us in the beggining of the video about the main “traps”? I broke the audio jack because I saw it only after I pulled the case up, for example. Also, I had no way to burn the little red things holding the keyboard, so I used a really sharp tool I had here. it worked nicely, but I didn’t realize i’d need those very same little plastic things to attach the keyboard to. If I knew i’d be more careful! in any ways, I am very very grateful for the video! cheers!!
Thanks for the video. I just replaced my keyboard on a GE62 Apache Pro without issue. I bought a cheap plastic welding kit on Amazon to redo the rivets.
You really did the job very professionally, in addition to working gently with the parts, which is very rare among many IT professionals to disassemble a laptop without damaging parts. well done🦾🦾
Your disassembly/replacement video is, IMHO, the best one on YT when it comes to the GE62-centric ones. Thanks a lot!! Quick question: would you recommend another solution than replacing the rivets? I don't have an iron, and I'm not sure if leaving the new keyboard with only stickers would be enough...
arhaolin, thank you for the video, I can not believe such a poor design to save few pennies on manufacturing cost, your video is excellent and exactly what I needed otherwise I did not know how to proceed to change the keyboard. Would you explain what are doing at 12:15 are you cutting the stems? thank you again
GE72VR here. Right side of the keyboard no longer works. The disc drive stopped working. The monitor has dead pixels. Asus, Razer and ThinkPads have never given me problems and the parts are easy to replace. I will never buy an MSI product again. Ever. Thanks for the video .
My MSI has been functioning well for over three years now until i had to replace my keyboard because of alcohol slipping into the keys and causing my keyboard to malfunction. I guess it depends on how you handle it and maintain it overtime
I had problems with msi. the rgb lightning has died twice and i sent it away to the repair center. But i had a dead pixel before on an Asus gaming laptop. Products arent made to last nowadays.
Hello arhaolin, I was told that you made a video that I must say is of quality 💯. At the time, I couldn't film the process because I didn't have a camera and I hesitated to make the video but I thought that despite everything, it could be useful to give an idea of how everything was arranged. Obviously thumb like. Thanks to you for sharing 🎬. To sum up, let's share, let's share our experiences to better help those who are just behind us 😉.
Thank you very much! 🖤 your video is a legit lifesaver, it's great you decided to make it after all, I would literally not have been able to fix the laptop if I didn't watch it. I'm glad I could contribute something of use as well!
I feel that opening statement. Gs66 stealth, keys been out a while and have to use external. Fans started acting up today and just recently got a replacement keyboard membrane so finally decided open it up. Currently at the plastic rivets. Update: keyboard works, screen does not :(
Brooo!!!!! The patience u showed ryt there was mind blowing..... I have few questions.... 2 of my keys aren't working..... So can i replace those keys or do i need to replace the whole keyboard....????? If i need to replace the whole keyboard can u provide me a link from a trusted seller?? Plzz rply soon...
If the keys are unresponsive, my guess is that you need to replace the whole keyboard. The only thing that can be replaced separately for each key is the keycap, as shown in this video: ruclips.net/video/tNpk9RFfnyU/видео.html Unfortunatelly I can't recommend any sellers because I bought my keyboard locally :(
IMHO there's no point in replacing single keycaps if your keys don't fall off (as some of mine did). Either way, even if they DO fall off, it's better to replace the whole keyboard, as the typing problem will appear, anyway, and buying individual keycaps is SUPER cost ineffective.
I was in the middle of doing this and got to the part where he had to solder off the plastic bits. My favourite Galaxy Quest quote: "Well that!" Seriously what was MSI thinking? The one I'm doing isn't exactly the same model but the layout is pretty much the same. I saw the plastic bits and my heart sank. If I DID choose to solder off the plastic, the metal part has holes for screws (MSI, you had the chance to use screws and you still used plastic? you're a special kind of evil). If I ever have to do it in the future, all I need to get is replacement screws. I really don't feel like spending hours melting plastic, though. Luckily my issue isn't the whole keyboard being damaged, just a few keys. And I should be able to just use the spare keyboard I bought for parts instead of having to spend 11 bucks each time I accidentally break a key hinge. So back together it goes. At least this helped me clean the machine out and replace the thermal paste! Seriously though, thank you for this video. It's a life saver!
Only for future reference: You can remove it! But first you must have only the palm rest without the keyboard. You can use the heat of a hair dryer until the trackpad starts to loose, you can check that with a screwdriver or something to make some pressure. You must have your new palm rest near the old one, because you can still use the glue from the first one while is still hot. You must not apply hot air to the new palm rest tho.
Sorry to see your keyboard it No good mind have missing letters, and so far 3 are not working, my laptop a GP73 out warranty, so it looks like I'll be doing the same and replace it.
My GT73VR was over $5000 with dual 1080's so when the keyboard died I was definitely replacing it. For future reference. Every keyboard on almost every laptop is removable. Most new keyboards use plastic rivets and some use metal rivets. Only difference is that the metal rivets require drilling them out very slowly. I wish my gt73vr had metal ones so I could replace them with real rivets. The problem with plastic is that you need to buy an entire assembly from MSI but that costs $350 vs $50 for a new keyboard with rgb backlight. If you don't mind the keyboard being mushy than this will work. Personally I chose 2-part quick-cure epoxy with a mixing nozzle and I put little beads of epoxy on every rivet to replace the cut off plastic rivets and it worked well without it being mushy.
I followed tutorial and it worked! Thanks so much. Whenever I turn on the computer I get memory and driver blue screens upon restart. Any idea what that could be?
I have the same mode laptop. Having similar issues to where some of my keys stopped working. I have been wondering if it would be possible to simply replace the keyboard. Then I found your video. Would I have to take apart the motherboard like you did? Looks like I will for sure have to take the fans out. Also if you have a link to where you got your replacement keyboard that would give me a good start.
i have the ge64 7re one for 4 years now and i spilled water on the keyboard few days ago fortunately most of the letters r good except for like 14 keys that no longer work and it pains me to not know what the hell should i do. could the water possibly damage the motherboard throughout multiple use after making sure its dry and good by now? + im considering getting external keyboard because i cant afford repair neither do replacements bc im no expert ugh its honestly bad idk what to do
Thanks man, I'll watch it entirely later, I need to change and clean some stuff inside :) Do you need any specific tool or a basic set of screwdrivers should be enough to do this ? Thanks a lot again 😉
A prising tool is nice to have, but not a must. Other than that, thermal paste and alcohol cleaner if you'll be removing the heatsink, and soldering iron if you need to remove the keyboard.
@@chirrion6510 Sorry for the late answer, I've succeded, everything is fine, I was afraid to pull out the copper but everything is working, my laptop breathes again and doesn't burn anymore!
I can't believe that MSI couldn't find a different method of securing the keyboard in place!..My keyboard works fine but wont's display the colours to the lower right of the circle in the LED Wizard..It will illuminate the solid blue colour but won't change with the light blue in the circle, hence I can't get a white background!..I suspect a faulty keyboard as I've downloaded and reinstalled Dragon Center to no effect...Looking at this, I'm beginning to think I might just live with it rather than change the keyboard.
all I need is replacement keycaps for my old laptop, the keyboard works fine but the paints missing on some keys, I bought a replacement keyboard with the intention of swapping them out but turns out this laptop has two different types of keys and unfortunately they sent the wrong one so this might become my only option
Hello, I have a question. The left fan is kinda weak compare to the right fan when blowing out the air. It's normal? Is the the left fan for the CPU or GPU? Cheers
i have a MSI GE63VR 7RE and i dont have warranty and want to clean the inside and replace keys. but its first time doing it. can you tell me the tools i will need to buy as i struggled even trying to get the back of the msi cover off
Hello! I'm attempting a similar repair on my msi. Can you please tell me where did you get the replacement keyboard? Mine has all sorts of problems. Left side fan vibrates and can clearly be heard, most keys don't work, hdd simply died and lcd display cover broke exposing a hinge. I feel I'm trying to get a completely dead laptop to life haha.
I got it in a local (no international shipping) online store similar to amazon. Similar replacements are also available on amazon, ebay and aliexpress. That sounds like a lot, hope you’ll manage to resurrect it!
Hi arhaolin, there are some of my keys that started to double clicking or sometimes I have to hold it in order for it to function. After sometime, eventually these keys lost function, pressing it or holding those keys will not work anymore. What's ur thought on this issue with my GE62? 多谢了老哥
Greetings, I have an urgent question: is this the same as the GL73 design? That is what I have and I need to replace the keyboard and palm rest in it. You got some dope beats on this video man !! Keep up good content!
Hi, as far as I can see online the GL series also have the metal plates with plastic rivets, so my guess is that replacing the keyboard would be very similar to the GE62. Hope you manage to replace it with no issues and thanks for the nice comments!
GL63: I told my customer that all we needed to do is swap out keyboards I had no idea the plastic was molded to the back of it I don't know if I'm up for the task of trying to remove this damn thing
Hi there, GE72VR here, my A key keycap popped out few weeks ago, and am thinking of replacing it.. Would the process be the same as this model? Thank you
If the key itself is working, maybe replacing the keycap from the top will work ruclips.net/video/tNpk9RFfnyU/видео.html If you do have to replace the whole keyboard, GE72VR appears to have the same red dots so I suppose it will look almost the same under the metal plate. As for screwdrivers, the largest one I used was a PZ1 and the smallest was I think PH00
not sure about all the small parts that sit on top of the motherboard (I removed most of those in case there were screws that went through the motherboard all the way down to the palmrest) but the heatsink has to go, and new paste has to be applied
@@chirrion6510 yeah, there's a huge difference between pulling the motherboard out with everything connected and actually unplugging everything that is connected into the motherboard and then pulling it out to access the keyboard...
Hello ! I have a question , the leds of my keyboard are dead , like 80% of the keyboard , because i drop coca cola on it.. Do u think i can change the led ?? Or it's not possible ? ( i dont look the video before so ikw if u talk about it in the video) Srry for bad english i try to do my best :)
Fuck dude I just spilled coffee on my keyboard this morning and fucked my shit up. Very helpful video though man. Disassembled all the way to the key board and when I got to the rivets I was like wtf
First of all when you doing any work with any electronic device need to disconnect power ! so battery should be taken out first same on every device or laptop fully disconnect power is main thing on any repairs , removing RAM memory ,wifi card is useless in this repair witch also makes no sense to do . Using scarp things like screw driver to disconnect video cable is also bad habit you ether use plastic tools or fingers to do that to make sure nothing is damaged . In this repair all you had to do is just disconnect battery , HDD , Speakers , video cable and wifi cables , 5 screws on motherboard 4 screws on on fans and you can lift off everything in one go without messing around unless you needed to change thermal compounds
Bought two msi ms-16j9. Both laptops hinge separated from plastic (lcd backcover needs replacing - or epoxy fix), both laptops keyboard doesn't work. One laptop top palmrest and bottom cover broken, due to hinge separating from the cheap plastic used. And now .. that I'm doing the repairs / parts replacement .. I notice the plastic riveted keyboard. What a lousy company, these are suppose to be high end laptops that are lousy, and built cheap, only available parts are aftermarket -- I will never buy anything MSI again. I regret not spending a bit more and getting an ASUS ..
Hi dude! , The same problem occurred about 6 months ago on my MSI GP62M 7RD Leopard 619TR (Turkish Q keyboard version) laptop. Your computer and my computer are almost similar. This problem arises from the expansion and contraction of the copper inside the flex cable due to high heating.R,C,F,0-9,BACKSPACE and more keys doesnt work. MSI tech support asked me about $ 125 for a keyboard replacement fee. (Equivalent to 1125 Turkish lira with tax and dollar rate) I ordered a sub-industry keyboard because its really cheap. Unfortunately, this heat problem can damage chipsets and keyboard again over time, so I bought the heatsinks used for raspberry pi and pasted them here. Thats my modification: imgur.com/a/sn49Wix By the way, I glued the heatsinks with the old noctua H1, I plastered them with toothpicks. For 6 months I was have been covering the keyboard cable with thermal and electrical tape and using it. However, when it warmed up in Battlefield 4, the sticky tapes were gone and the cable was twisted, this orginal keyboard like potato now. In the meantime, use thermal grizzly kyronaut (non liquid metal) thermal paste. Lower quality pastes perform very poorly on MSI devices. Finally, I recommend placing better quality thermal pads on VRAMs than non-conductive ones. The riveting of the keyboard on the case is really annoying I guess MSI is asking us to pay with more than us, what a luck! this problem occurred 6 months after the warranty expired, when my new keyboard arrived, I will try to solder it with plastic car bumper rivets. Thank you for this video. Respects from Turkey!
@@chirrion6510 In fact, you can wear out products in this way with certain Math and Physics calculations in mechanical or electric electronic engineering.l think Msi is cunning here.The reason is very simple, MSI says to you buy a new laptop or pay $ 125for new keyboard.The Apache and leopard series are already chronically problematic.I do not consider the keyboard attached to the motherboard at a bad angle to be an innocent engineering mistake.
Jesus Christ, what an awful fix. Not you lmao sorry, great video, I mean MSI’s design. I’m a novice looking to repair my laptop with a very similar chassis (GE73), need to do the hinges, dc power jack, and bottom cover. That I can handle. I wanted to do the keyboard palmrest/cover thing because the red plastic in the top corner is cracked, but there’s no way I’m taking apart the entire laptop like that. I haven’t the slightest clue about soldering. The hinges are already going to be a mission lol, not only do I have to take apart almost the entire LCD assembly for that, idk how i’m going to get around missing a chunk of plastic where a screw is supposed to be anchored .. we’ll see i guess. Again great vid anyway
These hinges is shit, I had the same problem with my gl73 , you can look for a putty substance for where the screw needs to be anchored. I used pratley steel, but I would not recommend that. I didn't have enough money to buy the correct patty, but I had partley steel at the time. Another substance is to mix banking powder with transparent quick set glue (Q Bond). But test it first on a piece of paper, to see how it works before applying to the body of the laptop screen. My best advice is to get the correct patty and watch youtube videos regarding this matter.
I'm a smart guy. I should be able to replace the keyboard on my GE72VR...how hard can it be? *watches video* ...Uh...maybe...I should...get a professional...
Well, kid, you almost got it right... But you BLEW a couple critical elements right from the start... #1: ALWAYS ALWAYS ALWAYS remove the battery FIRST before removing anything else... #2: DO NOT DO NOT DO NOT use metal tools on the motherboard, other than the screwdrivers needed for the screws...
![MSI GE72 Apache Pro - keyboard replacement [4k]](http://i.ytimg.com/vi/ahp5BO7iUPU/mqdefault.jpg)
![MSI GE72 Apache Pro - keyboard replacement [4k]](/img/tr.png)
Hello everyone! I won't be replying to comments here any longer. Thank you to all those who took their time to leave me comment or a like, the feedback is really appreciated. Hope this video continues to be useful to anyone who stumbles upon it while looking for a solution to the MSI keyboard problem. Go give those laptops a few extra years of life!
How to get license Legally.. plz make a video
Hi, thank you for sharing bro; gives me hope to change or repair the RGB Keyboard on my MSI GE 63 Raider RGB 9SE, is it doable too ?
This is the most comprehensive video I've found on this subject. Thank you so much! Mine is a GP62M. I don't expect you to be an expert on the subject. But do you or anyone else know if the keyboard for my laptop is compatible with any of the other models?
That is a seriously crazy amount of work to replace the keyboard. Wow.
I would say it can be blamed as not being designed in maintable way.
It is possible to detach the motherboard without detaching the heatsinks and the fans (I have just done it).
@@Patrolez to be clear after you did this the laptop still works
This is very useful.
I find it very interesting that in these laptops, removing the screen requires removing the cooling block, alone or attached to the motherboard to allow accessing the hinge screws.
As for the keyboard, MSI is aware screws exist, but their approach was to screw the end-user rather than the keyboard.
indeed 😂
@@chirrion6510 bro I need your help .. I've MSI GE62 2QD Apache Pro laptop and its keyboard is not working. MSI's service center is saying they don't have that model's keyboard.
My laptop is absolutely fine otherwise. What should I do now ?
@@piyushyadav9006 necro (laptop keyboard): use an external if you can stomach it, or scan through ebay for a replacement. its out of msi's planned obs phase, its out of big box stores too most likely, going through the same rn with dead keys.
Bro. Finally got myself into the animal of doing my laptop’s hinge repairs after a year. What an awful design, wish me luck lol .. I’m starting tomorrow
@@piyushyadav9006 how do you solve it? I have the GE 62 2QD Apache( not pro), is it the same keyboard?
I have to replace it, just because W key😔
Try this before you replace the keyboard as the same problem will occur down the road!
I had the same problem, numerous keys not working the majority of the time then would work randomly. I have the GE62 7RD version and the keyboard is a huge pain to replace with the same thing happening down the road with the new keyboard, so I did a little investigating inside my laptop and after a few tries that seemed to work and got maybe two days clean typing told me it was not a software problem. It was a physical HARDWARE problem as in a broken connector cable or a crack. If you open your laptop up it may be like mine and the keyboard ribbon is bent in half so it can be plugged in...(very poor design) This video shows it at 9:08. What I did and it has been working flawlessly now for over three months no problems at all, was take the ribbon out of the connector and where the folded crease is I used a very thin piece of sticky on one side foam maybe 1/16 or 1/8th of an inch thick and put the sticky side right on the inside of that crease and made sure it stuck well and reconnected the ribbon. the ribbon now will not be able to fold in half perfectly and stays sort of rounded at that crease. I then carefully closed up the case and the connection or crack is now always making contact. I think the design flaw was making a ribbon cable to long and having to make the fold in it to connect to the mother board. Hope this helps someone without having to replace the keyboard as it was driving me!!! Please let me know if this works for you.
you're a genius
Wicked, I hope this works for me!
Hi friend! I tried that and it seems to work for me as well! I tested it only a few times. What did you use to make the ribbon stay round? I’ve used hot glue but I think that will melt when I use my laptop for a long time
@@Alexa-oz6sm I used a foam piece, it started to act up again as I think the foam started to get to much pressure so redid it and used a bit stronger piece and seems to be working again!
yooo I just want to say, this is probably one of the first computer repair videos that has actually really good production, the music plus putting timestamps along with really good color coordinating with the text makes it to where it’s easy to see it at every point, Ive never seen people put this much effort into these type of videos actually thank you
You mean terrible productions?
@@Acidburn3141 i don’t know after typing all that 9 months ago you ask such a meaningful great question. is that what i meant? who fucking knows… learn to fucking read please
@@Acidburn3141 tf
Dude, you are a legit lifesaver, literally made comments on other msi products with this ribboned keyboard plate and all of them say it's not removable. I felt so bad when I bought a keyboard replacement for this and saw the ribbons on the metal plate.
I've been exactly there, which is why I made this video. Like why would they even sell those replacements if it was not removable, right? Anyway glad it helped!
@@chirrion6510 I've just finished the whole process, and the final results is phenomenal. But oooooh it took such a long time to do, but I couldn't have done it without your help. Thank you so much. So. Much.
@@veltren8012 My GT73VR was over $5000 with dual 1080's so when the keyboard died I was definitely replacing it. For future reference. Every keyboard on almost every laptop is removable. Most new keyboards use plastic rivets and some use metal rivets. Only difference is that the metal rivets require drilling them out very slowly. I wish my gt73vr had metal ones so I could replace them with real rivets. The problem with plastic is that you need to buy an entire assembly from MSI but that costs $350 vs $50 for a new keyboard with rgb backlight. If you don't mind the keyboard being mushy than this will work. Personally I chose 2-part quick-cure epoxy with a mixing nozzle and I put little beads of epoxy on every rivet to replace the cut off plastic rivets and it worked well without it being mushy.
@@timothyreed7241 Epoxy is a great idea, right now I have removed the keyboard and waiting for the new keyboard to arrive, thanks for the tip
This tutorial is one of the best I've seen. Really, design with every detail!
00:42 disassembly
04:43 fan cleaning
09:22 removing the keyboard
12:47 installing a replacement
16:54: re-applying thermal coumpound
I have that same computer and a few of my keys were getting very unresponsive. I popped a couple off and cleaned the contacts but it didn't really help. Generally , the keys were fine when I first booted up, but would get unresponsive as the day went on. On a hunch, I thought I'd try to re-seat the keyboard ribbon cable. I have fixed countless weird intermittent issues by re-seating boards and connectors. Unfortunately, the motherboard has to be lifted but you only have to remove the screws on the heat sinks...unless you want to re-apply compound. Anyway, I unplugged the cable, cleaned it off with some alcohol and re-plugged it...and presto...it's working like new. How long it lasts is unknown. So far, it's 1 day and counting.
How long did it work fine?
Thanks for this tutorial. I followed this video and replaced my MSI GF75 Thin 9SC, keyboard. The whole process took a less then 2 hours. The only think I did different was when I had to secure the replacement board, I used superglue with some of the plastic from the rivets that held the original keyboard in place.
ge62vr here. I have had the same issues as you. Bought this really expensive laptop to get a faulty keyboard in less than a year. I have exchanged so many emails with MSI about this, went on reddit, facebook... no one had an answer.
I really thank you for this nice tutorial. I bought the keyboard thanks to you I made it all the way to having my new keyboard installed.
one suggestion tho. Maybe tell us in the beggining of the video about the main “traps”? I broke the audio jack because I saw it only after I pulled the case up, for example. Also, I had no way to burn the little red things holding the keyboard, so I used a really sharp tool I had here. it worked nicely, but I didn’t realize i’d need those very same little plastic things to attach the keyboard to. If I knew i’d be more careful!
in any ways, I am very very grateful for the video! cheers!!
thanks for the feedback and glad it helped :)
probably ag ood idea to watch the entire video before you start lol!
Hi, I’m using the GE62VR 6RF Apache Pro. Could you let me know where you sourced the SteelSeries keyboard from?
Thanks to you I have replaced my keyboard and fans. It took me nearly 6hrs.
That video deserves way more rating!real clean and cute video👍
One thing I will add is use a small sharp serrated knife when cutting out the rivets. its so fast. The rivets just fly off.
PS. MSI should have this video pinned to their website forum.
then how will you put the new keyboard back in without the rivets?
@@beterwithab you just put it in. thats it. just the keys dont stick out the front very well. use the glue gun method for a better typing experience.
@@snake88ification so basically the keyboard just snaps in and you don’t need the metal plate?
@@beterwithab I would put the metal plate back in because it will protect your new keyboard from excess heat or puncture (I put it back in) .
Can electricians tape be used to keep the keyboard in place?
Yea its a good question? Maybe someone have idea?
@@Piterson1002 I've used it and seems fine
@billboforty6133 now im buy electrical tape for PCV. 50mm - 35m, temperature resistant 0°C to 85°C and we will see
@@billboforty6133 but thx for feedback
Thanks for the video. I just replaced my keyboard on a GE62 Apache Pro without issue. I bought a cheap plastic welding kit on Amazon to redo the rivets.
I’m using the GE62VR 6RF Apache Pro. Could you let me know where you sourced the steelseries keyboard from?
You really did the job very professionally, in addition to working gently with the parts, which is very rare among many IT professionals to disassemble a laptop without damaging parts. well done🦾🦾
Amazing, justo got one of them for really cheap. Your video will help like you have no idea. Thanks!
Every one of the songs you have is 10/10 man!!!!!!!! Make more content ! Zuko!!!!!!!!!!!!
Your disassembly/replacement video is, IMHO, the best one on YT when it comes to the GE62-centric ones. Thanks a lot!!
Quick question: would you recommend another solution than replacing the rivets? I don't have an iron, and I'm not sure if leaving the new keyboard with only stickers would be enough...
What product did you use for the melted plastic? And do I need it to seal back the keyboard in place?
I have the same MSI but some keys lettre doesn't work
Can you help me
Shoud i change the keyboerd
arhaolin, thank you for the video, I can not believe such a poor design to save few pennies on manufacturing cost, your video is excellent and exactly what I needed otherwise I did not know how to proceed to change the keyboard. Would you explain what are doing at 12:15
are you cutting the stems? thank you again
This is very professional 👍👍👍
Well done goood work! Maybe one day I’ll fix it.
What do you think of trying a 3d printer pen? Will that be strong enough?
GE72VR here. Right side of the keyboard no longer works. The disc drive stopped working. The monitor has dead pixels.
Asus, Razer and ThinkPads have never given me problems and the parts are easy to replace.
I will never buy an MSI product again. Ever. Thanks for the video .
My MSI has been functioning well for over three years now until i had to replace my keyboard because of alcohol slipping into the keys and causing my keyboard to malfunction. I guess it depends on how you handle it and maintain it overtime
Man same. Mine has only this one issue and that's after 3-4 years of use but those rivets... I'm deffinitely not buying another MSI laptop
I feel the exact same way, i couldn't believe MSI made a product so poorly inside and out
I had problems with msi. the rgb lightning has died twice and i sent it away to the repair center. But i had a dead pixel before on an Asus gaming laptop. Products arent made to last nowadays.
Hello arhaolin, I was told that you made a video that I must say is of quality 💯. At the time, I couldn't film the process because I didn't have a camera and I hesitated to make the video but I thought that despite everything, it could be useful to give an idea of how everything was arranged. Obviously thumb like. Thanks to you for sharing 🎬. To sum up, let's share, let's share our experiences to better help those who are just behind us 😉.
Thank you very much! 🖤 your video is a legit lifesaver, it's great you decided to make it after all, I would literally not have been able to fix the laptop if I didn't watch it. I'm glad I could contribute something of use as well!
How long does that process take in real time?
O kirmizilari yeni kalvuede taktintna sonra demiri takinca o kirmizi puntolari nasil çıkartıyor sun
I feel that opening statement. Gs66 stealth, keys been out a while and have to use external. Fans started acting up today and just recently got a replacement keyboard membrane so finally decided open it up. Currently at the plastic rivets.
Update: keyboard works, screen does not :(
update?
thanks bro can you please tell me what size were the backcover screws, some of mine are missing and i would like to buy and add them
Melting point of hot glue is 200 Celsius. I certainly hope your notebook doesn't run that hot! ;-) Thanks for the video!
Brooo!!!!!
The patience u showed ryt there was mind blowing.....
I have few questions....
2 of my keys aren't working..... So can i replace those keys or do i need to replace the whole keyboard....?????
If i need to replace the whole keyboard can u provide me a link from a trusted seller??
Plzz rply soon...
If the keys are unresponsive, my guess is that you need to replace the whole keyboard. The only thing that can be replaced separately for each key is the keycap, as shown in this video: ruclips.net/video/tNpk9RFfnyU/видео.html
Unfortunatelly I can't recommend any sellers because I bought my keyboard locally :(
IMHO there's no point in replacing single keycaps if your keys don't fall off (as some of mine did). Either way, even if they DO fall off, it's better to replace the whole keyboard, as the typing problem will appear, anyway, and buying individual keycaps is SUPER cost ineffective.
what the name red plastick when solder the keyboard.
I was in the middle of doing this and got to the part where he had to solder off the plastic bits.
My favourite Galaxy Quest quote: "Well that!"
Seriously what was MSI thinking? The one I'm doing isn't exactly the same model but the layout is pretty much the same. I saw the plastic bits and my heart sank. If I DID choose to solder off the plastic, the metal part has holes for screws (MSI, you had the chance to use screws and you still used plastic? you're a special kind of evil). If I ever have to do it in the future, all I need to get is replacement screws. I really don't feel like spending hours melting plastic, though.
Luckily my issue isn't the whole keyboard being damaged, just a few keys. And I should be able to just use the spare keyboard I bought for parts instead of having to spend 11 bucks each time I accidentally break a key hinge. So back together it goes. At least this helped me clean the machine out and replace the thermal paste!
Seriously though, thank you for this video. It's a life saver!
Hi there. Very nice tutorial. I was wondering whether the trackpad can be easily removed? thanks
Only for future reference: You can remove it! But first you must have only the palm rest without the keyboard. You can use the heat of a hair dryer until the trackpad starts to loose, you can check that with a screwdriver or something to make some pressure. You must have your new palm rest near the old one, because you can still use the glue from the first one while is still hot. You must not apply hot air to the new palm rest tho.
Could’ve used Red Permatex RTV silicone as an adhesive for the keyboard backplate. It’s high-temp stuff for hot engine gaskets.
Sorry to see your keyboard it No good mind have missing letters, and so far 3 are not working, my laptop a GP73 out warranty, so it looks like I'll be doing the same and replace it.
Thx! Your video really helped me.
My GT73VR was over $5000 with dual 1080's so when the keyboard died I was definitely replacing it. For future reference. Every keyboard on almost every laptop is removable. Most new keyboards use plastic rivets and some use metal rivets. Only difference is that the metal rivets require drilling them out very slowly. I wish my gt73vr had metal ones so I could replace them with real rivets. The problem with plastic is that you need to buy an entire assembly from MSI but that costs $350 vs $50 for a new keyboard with rgb backlight. If you don't mind the keyboard being mushy than this will work. Personally I chose 2-part quick-cure epoxy with a mixing nozzle and I put little beads of epoxy on every rivet to replace the cut off plastic rivets and it worked well without it being mushy.
I followed tutorial and it worked! Thanks so much. Whenever I turn on the computer I get memory and driver blue screens upon restart. Any idea what that could be?
How much the new keyboard?
Same problem on a gt72vr, as well as thousands of other people on forums, and MSI doesn't even recognise!!
yeah that's a shame :(
They do, they just want you to use their repairs department 🙈
Same with my GL73 . I just replaced my keyboard with the help of this video, especially the plastic rivet part.
So all you have to do is use the end of a solder tip and melt the plastic pegs to get it back on? Need to know so I don't mess this up lol! thx!
Basically yes, but I strongly recommend adding some tape on top of that
Where did you buy the replacement keyboard?
Wat was that gel you used
I have the same mode laptop. Having similar issues to where some of my keys stopped working. I have been wondering if it would be possible to simply replace the keyboard. Then I found your video. Would I have to take apart the motherboard like you did? Looks like I will for sure have to take the fans out. Also if you have a link to where you got your replacement keyboard that would give me a good start.
i have the ge64 7re one for 4 years now and i spilled water on the keyboard few days ago fortunately most of the letters r good except for like 14 keys that no longer work and it pains me to not know what the hell should i do. could the water possibly damage the motherboard throughout multiple use after making sure its dry and good by now? + im considering getting external keyboard because i cant afford repair neither do replacements bc im no expert ugh its honestly bad idk what to do
Thanks man, I'll watch it entirely later, I need to change and clean some stuff inside :)
Do you need any specific tool or a basic set of screwdrivers should be enough to do this ?
Thanks a lot again 😉
A prising tool is nice to have, but not a must. Other than that, thermal paste and alcohol cleaner if you'll be removing the heatsink, and soldering iron if you need to remove the keyboard.
@@chirrion6510 Sorry for the late answer, I've succeded, everything is fine, I was afraid to pull out the copper but everything is working, my laptop breathes again and doesn't burn anymore!
@@dorianinho30 yay! glad it works fine again!
how much time does each rivet take to come off?
Fallen angels technology
I can't believe that MSI couldn't find a different method of securing the keyboard in place!..My keyboard works fine but wont's display the colours to the lower right of the circle in the LED Wizard..It will illuminate the solid blue colour but won't change with the light blue in the circle, hence I can't get a white background!..I suspect a faulty keyboard as I've downloaded and reinstalled Dragon Center to no effect...Looking at this, I'm beginning to think I might just live with it rather than change the keyboard.
all I need is replacement keycaps for my old laptop, the keyboard works fine but the paints missing on some keys, I bought a replacement keyboard with the intention of swapping them out but turns out this laptop has two different types of keys and unfortunately they sent the wrong one so this might become my only option
You you saved my life .. thank you
Hello,
I have a question. The left fan is kinda weak compare to the right fan when blowing out the air. It's normal?
Is the the left fan for the CPU or GPU?
Cheers
i have a MSI GE63VR 7RE and i dont have warranty and want to clean the inside and replace keys. but its first time doing it. can you tell me the tools i will need to buy as i struggled even trying to get the back of the msi cover off
Thanks a lot pal, that really helped
It's seriously sad they just didn't use screws.
Hello! I'm attempting a similar repair on my msi. Can you please tell me where did you get the replacement keyboard? Mine has all sorts of problems. Left side fan vibrates and can clearly be heard, most keys don't work, hdd simply died and lcd display cover broke exposing a hinge. I feel I'm trying to get a completely dead laptop to life haha.
I got it in a local (no international shipping) online store similar to amazon. Similar replacements are also available on amazon, ebay and aliexpress. That sounds like a lot, hope you’ll manage to resurrect it!
Hi arhaolin, there are some of my keys that started to double clicking or sometimes I have to hold it in order for it to function. After sometime, eventually these keys lost function, pressing it or holding those keys will not work anymore. What's ur thought on this issue with my GE62? 多谢了老哥
Hi! That's exactly how the issue started and progressed with my laptop, so I think the same fix should work for you as well. 别客气 😃
Please Link to the soldering iron that you used. Thx
It was Dedra ded7540. I can't find it online tho
Greetings, I have an urgent question: is this the same as the GL73 design? That is what I have and I need to replace the keyboard and palm rest in it. You got some dope beats on this video man !! Keep up good content!
Hi, as far as I can see online the GL series also have the metal plates with plastic rivets, so my guess is that replacing the keyboard would be very similar to the GE62. Hope you manage to replace it with no issues and thanks for the nice comments!
Thank you so much!
GL63: I told my customer that all we needed to do is swap out keyboards I had no idea the plastic was molded to the back of it I don't know if I'm up for the task of trying to remove this damn thing
Multumesc frumos😉
Hi there, GE72VR here, my A key keycap popped out few weeks ago, and am thinking of replacing it.. Would the process be the same as this model? Thank you
And also what type of screwdrivers did you use? I feel like its best to prepare first before replacing it 😂
If the key itself is working, maybe replacing the keycap from the top will work ruclips.net/video/tNpk9RFfnyU/видео.html
If you do have to replace the whole keyboard, GE72VR appears to have the same red dots so I suppose it will look almost the same under the metal plate. As for screwdrivers, the largest one I used was a PZ1 and the smallest was I think PH00
When u found a person whit the same problem, now I go for an screwdriver 🤣
good luck! :D
Do you really need to dissasemble all that to replace the freaking keyboard??
For this branch of models, Yes.
@@veltren8012 damn, even the heat sink?? so you need to have fresh thermal paste?
not sure about all the small parts that sit on top of the motherboard (I removed most of those in case there were screws that went through the motherboard all the way down to the palmrest) but the heatsink has to go, and new paste has to be applied
@@chirrion6510 yeah, there's a huge difference between pulling the motherboard out with everything connected and actually unplugging everything that is connected into the motherboard and then pulling it out to access the keyboard...
@@manusoftar Don't remove the fans, you don't need to for changing the keyboard
Battery must be disconnected FIRST!
Hello ! I have a question , the leds of my keyboard are dead , like 80% of the keyboard , because i drop coca cola on it.. Do u think i can change the led ?? Or it's not possible ? ( i dont look the video before so ikw if u talk about it in the video)
Srry for bad english i try to do my best :)
no, I don’t think that’s doable, and even if, it’s probably much easier to just replace the entire keyboard
@@chirrion6510 yeah im gonna change the keyboard , but i dont have new leds with the keyboard , do u think i can buy leds on website and replace ?
@@FortNite-lv2jk I'm guessing it wouldn't work :( you'd probably need to buy a replacement keyboard that already has leds in it
you can easily change LED without replacing keyboard if you have space parts otherwise if you buy new keyboard better to change whole thing at once
Ouaah pu jamais j'achète un pc portable msi... Ils sont vraiment dans l'abus j'ai jamais vu ça
Great video, mate. I ended up fucking my Audio Jacks exactly as you describe at 1:35 to be EXTRA gentle. I wasn't as gentle =/
😂😂😂 I also learned that the hard way, RIP audiojacks
I took a hammer and a chisel to the rivets. Laptop good as new
Fuck dude I just spilled coffee on my keyboard this morning and fucked my shit up. Very helpful video though man. Disassembled all the way to the key board and when I got to the rivets I was like wtf
glad it helped!
First of all when you doing any work with any electronic device need to disconnect power ! so battery should be taken out first same on every device or laptop fully disconnect power is main thing on any repairs , removing RAM memory ,wifi card is useless in this repair witch also makes no sense to do . Using scarp things like screw driver to disconnect video cable is also bad habit you ether use plastic tools or fingers to do that to make sure nothing is damaged . In this repair all you had to do is just disconnect battery , HDD , Speakers , video cable and wifi cables , 5 screws on motherboard 4 screws on on fans and you can lift off everything in one go without messing around unless you needed to change thermal compounds
Bought two msi ms-16j9. Both laptops hinge separated from plastic (lcd backcover needs replacing - or epoxy fix), both laptops keyboard doesn't work. One laptop top palmrest and bottom cover broken, due to hinge separating from the cheap plastic used. And now .. that I'm doing the repairs / parts replacement .. I notice the plastic riveted keyboard. What a lousy company, these are suppose to be high end laptops that are lousy, and built cheap, only available parts are aftermarket -- I will never buy anything MSI again. I regret not spending a bit more and getting an ASUS ..
Hi dude! , The same problem occurred about 6 months ago on my MSI GP62M 7RD Leopard 619TR (Turkish Q keyboard version) laptop. Your computer and my computer are almost similar. This problem arises from the expansion and contraction of the copper inside the flex cable due to high heating.R,C,F,0-9,BACKSPACE and more keys doesnt work. MSI tech support asked me about $ 125 for a keyboard replacement fee. (Equivalent to 1125 Turkish lira with tax and dollar rate) I ordered a sub-industry keyboard because its really cheap. Unfortunately, this heat problem can damage chipsets and keyboard again over time, so I bought the heatsinks used for raspberry pi and pasted them here. Thats my modification: imgur.com/a/sn49Wix
By the way, I glued the heatsinks with the old noctua H1, I plastered them with toothpicks.
For 6 months I was have been covering the keyboard cable with thermal and electrical tape and using it. However, when it warmed up in Battlefield 4, the sticky tapes were gone and the cable was twisted, this orginal keyboard like potato now.
In the meantime, use thermal grizzly kyronaut (non liquid metal) thermal paste. Lower quality pastes perform very poorly on MSI devices. Finally, I recommend placing better quality thermal pads on VRAMs than non-conductive ones.
The riveting of the keyboard on the case is really annoying I guess MSI is asking us to pay with more than us, what a luck! this problem occurred 6 months after the warranty expired, when my new keyboard arrived, I will try to solder it with plastic car bumper rivets. Thank you for this video. Respects from Turkey!
Sucks that this happens with products that are already crazy expensive... thanks for the comment!
@@chirrion6510 In fact, you can wear out products in this way with certain Math and Physics calculations in mechanical or electric electronic engineering.l think Msi is cunning here.The reason is very simple, MSI says to you buy a new laptop or pay $ 125for new keyboard.The Apache and leopard series are already chronically problematic.I do not consider the keyboard attached to the motherboard at a bad angle to be an innocent engineering mistake.
Why you are wearing gloves? You don't do that. Gloves insulate and build up static charge, cause ESD damage to components.
Jesus Christ, what an awful fix. Not you lmao sorry, great video, I mean MSI’s design. I’m a novice looking to repair my laptop with a very similar chassis (GE73), need to do the hinges, dc power jack, and bottom cover. That I can handle. I wanted to do the keyboard palmrest/cover thing because the red plastic in the top corner is cracked, but there’s no way I’m taking apart the entire laptop like that. I haven’t the slightest clue about soldering. The hinges are already going to be a mission lol, not only do I have to take apart almost the entire LCD assembly for that, idk how i’m going to get around missing a chunk of plastic where a screw is supposed to be anchored .. we’ll see i guess. Again great vid anyway
These hinges is shit, I had the same problem with my gl73 , you can look for a putty substance for where the screw needs to be anchored. I used pratley steel, but I would not recommend that. I didn't have enough money to buy the correct patty, but I had partley steel at the time. Another substance is to mix banking powder with transparent quick set glue (Q Bond). But test it first on a piece of paper, to see how it works before applying to the body of the laptop screen. My best advice is to get the correct patty and watch youtube videos regarding this matter.
Msi is very bad for maintenance
Ever used samsung?
I'm a smart guy. I should be able to replace the keyboard on my GE72VR...how hard can it be?
*watches video*
...Uh...maybe...I should...get a professional...
is that joke?
MSI does not have a reliable laptop what so ever and they cost an arm and a leg -.-
Well, kid, you almost got it right... But you BLEW a couple critical elements right from the start... #1: ALWAYS ALWAYS ALWAYS remove the battery FIRST before removing anything else... #2: DO NOT DO NOT DO NOT use metal tools on the motherboard, other than the screwdrivers needed for the screws...
this laptop is the worst