Back from Service: Tudor Black Bay Ceramic
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- Опубликовано: 27 авг 2024
- A bit of human touch as the Customer Relationship manager of the Service Center wanted to hand me back the watch in person and apologise for the delay. I’m glad to have the dark lord back on the wrist.
To be honest, the point around METAS re-certification post-service is a really interesting one; I'd be interested to know what Omega does when its models reach their normal service intervals. If not, which makes sense for them to not do, then technically nothing is going to be METAS-certified for longer than 5-10 years.
Happy you’re happy, but IMO, If you buy a new watch certified by METAS, and a few days later it stops working, the least TUDOR could have done is to offer you a new, equally certified unit.
You've gone three months without your new piece, and instead of compensating you, you get something back, a little worse.
There are not many of the Ceramic in the wild, I think this must have been the problem, they had no unit to exchange with
Honestly love the look of this piece! There is something about it that always lures me towards it 😍
It's gorgeous.. i had the option to buy this or the BB chrono and I picked the ceramic. I felt it wore nicer and it's not something you see everyday!
Glad you got Darth Tudor back! Funny how the bad experience fades away. From an outsider's perspective, I think Tudor's service and response were poor - if that was you're one watch you'd saved for, well that would have sucked and felt far from luxurious. But thanks for charting your experience for the benefit of the world wide watch comm!
Thank you for sharing ur experience with us on this!! Nice to see it finally back and ticking on ur wrist!. What a handsome looking watch! Enjoy it in great health!!
Happy that you have that beauty back. I was waiting almost three months for my "Speedy" for an issue with the chronometer. My brother has been a similar issue with his Patek and he was waiting just two months and a half. It seems to me that in this regard, most brands act in a similar way, they hardly give explanations and they take a long time. Thanks for your video.
Congratulations! Glad to hear it is finally back home 👍 Use it well!!
"when the things you own end up owning you" the fight club.
Glad you got it back. I expect 3 minimum months if going back to any manufacturer.
That watch would look so nice on Isofrane strap.
Good to see the Ceramic back in the collection, dude.
Having the big boss there personally to give you back the Tudor makes me think that someone has seen the negative reaction to your predicament & thought it best to do some damage control.
Possible
If they had made the Tudor .925 silver watch in 41mm I would of bought it. I like that size the BB58 looks a bit small imo.
Si.
Me too!
Please Tudor make the 925 in 41mm
Best intro yet!
Great you’ve got it back. It’s a handsome watch and hopefully those issues are behind you. I have a Patek that similarly stopped working less than one year after purchase and it’s now in the service centre in HK. I hope I can have the same result as you!
I think that the original METAS or chronometer certification holds until service time, but it does demonstrate the ability of the movement to perform at this level. That's good enough for me.
Glad you got it back, hopefully fixed. Please keep us updated.
Glad to see your watch back! I got mine for 2 months now and got no issues.
Assuming nothing was altered regarding the balance, the regulation should’ve held fine. The magnetic resistance and shock resistance are features of the caliber’s physical properties, so I think it’s fine in all honesty.
Glad it’s back!
Gratz, finally it came back home!!!!!
Great you’ve got it back. Hope you enjoy it trouble free from now on👍
Glad you got it back, enjoy the watch on your wrist
Great to see that you have it back Uptick. Awful experience but life is short and you have the best attitude of put it behind you and move on. Wear it in good health my friend 👍
Rolex Omega Tudor ..... i am planning on getting a Sinn
Sinn has much better to offer, working with high grade of hardened steel and top grade conventional movements.
Also: Hong Kong, guitars, and watches is perhaps one of the best combinations around :)
My Idol owning so many nice watches
Glad to see this problem resolved for you.
So overall, would you buy it again on day 1 knowing you would be running soon after into that problem ? And would you recommend that watch or other future tudor releases with the same movement ?
Too early to judge and I really don’t like not knowing at all what the issue was and if other users might encounter it. As some people have pointed out, never great to be the first to test a new movement but we’re all incentivised to go and get the latest thing and if you don’t you grab it when you can you won’t have a chance to for months probably.
Might the Metas issue impact the value of your watch? Did they provide you a timekeeping table so you can confirm it still falls within spec?
Shame about the problems. It’s a great looking watch. Hopefully trouble free now.
no issues for mine. fingers crossed !
YOU WILL HAVE THEM JUST WAIT LOL
Only because you brought it up, it would bother me that it wasn't METAS tested again. Isn't that what you payed for?
Great video.
C’est comme si tu venais juste d’avoir une nouvelle montre. Félicitations!
No not acceptable you should have been offered a new one or have your own one repaired at your discretion. Also they should have explained exactly what the problem was with the movement. I have the Black Bay Bronze 2019 edition and love it. The new one you mention is stunning , but so is your beautiful ceramic piece . I have nothing but respect for your opinions and views after watching your video Sir 👍 Tam.
I have the same watch, keeps perfect time- beautiful piece. My gripe with this one, and two other Tudors with stock leather straps, is the straps. The straps have a synthetic substrate, rubber or similar material. Very uncomfortable from the outset and they don't get softer (at least not by much). I'm ordering a Michael Knapp Leather custom Black alligator strap keeping the stock Tudor deployment clasp. Those are very comfortable straps!
Agreed. Was hoping it’d get softer because it’s a bitch to remove.
Whoo Hooooooo, finally.
Water under the bridge now.
Like you said, stuff breaks.
I worked for BMW for many years, oh god I know stuff breaks.
Pain in the ass having to send these away and takes so long to repair is the only thing.
I’m sure BMW does disclose what broke though and that’s where I’m rather put off by this experience
Glad to know your watch is back in good health! Did you shoot this video at the office?
Congrats!
I think we need to forget about the analogy of Tudor being a poor man's Rolex. Back in the day, an ETA movement was used. I sold a 2002 Sub no date that never got much wrist time and put the money into a Tudor Pro and a Ranger and still had £2850 left over. I am surprised that there is a waitlist for Tudor, managed to get the Pro in 2 months. I want the Ceramic, next year apparently. I have done very well collecting Rolex professional models, so I will slowly get out of these and move into Tudor; they are doing much more exciting things! I will always have 4 Rolex watches in the collection, but the other 3 can go in the next few years as I move into Tudor. Current Tudor collection, BB GMT, BB58, BB Pro - waiting for the Ranger.
YOUR NOT VERY SMART
Very happy you got it back running. But I’m afraid the damage is done and you’ve permanently wrecked Tudors sales of the Black Bay ceramic.😉
I should do a video about how every GMT Masters and Daytonas I’ve bought at retail in the past year broke after a week. It’s time to tell the world the truth ;-)
It didn't wreck any sales.. went and bought one myself 3 weeks ago and I love it! Feels more like wishful thinking on your side 🙃
Any updates on the watch? Thinking of getting one and would appreciate any long term feedback. Thanks 🙏
It's been running very accurately ever since. I've worn it a lot at the pool and beach and it still looks like new. All good 👍
Good to see you got it back m8 🥳🤣
Congratulations!! Use it well!! This piece is Wonderful! Disappointing that it happened. This model a regular production piece, I hope it is a one off like you said. Why were they vague about what was wrong(?)
THEY WEREN'T VAGUE THEY TOLD HIM YOUR WATCH FIXED FUCK OFF AND HE WANTS ANOTHER INTERESTING LOL
lovely to see it back... I happen to notice when on your wrist, did they put the strap on backwards? Shouldn't the long piece with holes be on the 6 o'clock?
Tudor straps are normally this way, same on the GMT.
It's a shame they couldn't answer why it took so long. My next question would have been, why does it take so long to service, meanwhile their production lines (or outsourced production lines) are churning these pieces out.
Congratulations on having your watch back, more importantly it is being properly serviced by Tudor/Rolex service centre. IMHO keep this BB Ceramic in your collection, I will never sell it, you cannot find another with such great value for money. Tudor is definitely not poor man’s Rolex, the BB58 18K is retailing at more than a steel Daytona in SRP. Some critics say it is overpriced, look beyond the price and I see value in this Ceramic and BB58 18K.
The day after a watch is tested it could be out of metas, cosc, Rolex or any other standard it may have had. I dont think its important it wasnt retested. It is a watch capable of attaining metas standard. watch . With the length of time a service takes youd think it had been retesyed It takes many days to certify
Not a fan of these although I like Tudor and have owed a few. The lack of a lume pip on the bezel and virtually unreadable text on the bezel is a bad design choice and gives this model a fashion watch look for me. I’m glad it’s all work out for the best. Tudor are certainly making some interesting watches unlike it’s parent company.
Oh congrats!
Good for you, hope it doesn't break again but truthfully not a confidence builder for any brand with QC and Metas on top, new watches don't break
Nice looking Tudor but honestly this is not the first problem with an inhouse Tudor movement (gmt date issue). Trust is everything
Very happy the watch is repaired. Based on your previous video I thought it would take much longer. Disappointing that they wouldn’t give you much info as to what was wrong to begin with.
Wear it in good health, man.
This can happen with new introduced movements. It takes time to solve all issues.
Sell it! And buy it back brand new in a few years 😉
I personally would have just gotten a full refund, then bought another new one. I still don't see why they didn't just give you a new one instead of putting you out for 3 whole months while they fixed it...
Because serviced watches don’t go to METAS or COSC after servicing tells me that those certifications are really just meaningless marketing ploys.
I am curious, What happens when you scratch a black watch?, How do they look like?, Have the brands thought in that?.
The case is made of ceramic. It doesn't scratch
@@sn00ze88 Right, I was thinking of steel watches with black coating.
They are hiding something since they didn't say what they replaced.
Maybe they are still testing some parts.
Also hope they gave extended warranty.
By the way nice watch but considering lots of issues I see last two years especially with new mechanism, for me big NO for Tudor.
If you ever wish to sell, I will buy it 😎
Wont ever buy a tudor because of your experience
Hello, tu recommandes toujours cette montre? Ca serait ma première montre de luxe.
It's special but do consider the Sinn U50 S BS that I have reviewed.
@@UptickWatchReviews thanks I'll look at this video
@@UptickWatchReviews I think the Sinn is too much of a tool watch for my taste. I think the Tudor looks so good on these NATO straps. Now I have to decide between the bb ceramic and the pro
Glad that they got it repaired & returned...along with a personal apology. Still, they really kept you in the dark a long time...
Darkness is what the watch is all about, fair game
They should have just given you a new one!
Frankly this your coolest and most exciting watch by far. All the rest are boring. Except the Tudor GMT, but its too bulky.
was it helpful that both u guys speak french
I would get rid of it!!
Pleased to see your watch is back on your wrist. I do think it pretty poor service from Tudor; they should feel ashamed of themselves and offered you something in recompense.
Tudor response was poor . They should have apologised and replaced the watch. Pathetic
HE IS PATHETIC CRYING ON TWO VIDEO'S AND NOW WANTS ANOTHER AFTER THEY TREATED HIM LIKE CRAP HAVE ZERO RESPECT FOR HIM OR TUDOR
First