Hey search "Niyi Horn progressive video interview questions on youtube" I just had my interview last week and almost all of the questions they would ask were on there. Good luck, Answer Star method
@@lloydbelle9291 1. Please share why you’re interested in joining Progressive and why do you think working on the claims team and this position would be a good fit for you. 2. Please briefly describe your work history including why you left each position 3. Of the work projects or tasks you’ve had in the last 5 years, what aspects did you like the most and why? What did you like the least and why? 4. What specific steps do you take to effectively prioritize your tasks and ensure all aspects of the task or project are executed accurately? Tell me about a time this approach ensured your work stayed organized. 5. Tell me about a time where you had to gather information from multiple sources to solve a problem. Answer in STAR format. 6. Tell me about a time where there was a misunderstanding between you and a customer and you were unable to meet their expectation. Answer STAR format. 7. Tell me about a situation where you had to adapt to a substantial change or situation at work or college. Answer STAR format. 8. Think about a time when you needed to learn something new in order to accomplish a task at work or college. Answer STAR format. Sorry I’m so late, but I was told Tuesday that I didn’t get the position ☹️Hopefully having the questions will help you all get it though. These are the questions for the Claims Adjuster Trainee position
Questions I had for a customer service rep work from home for progressive 2023 Please briefly describe your work history, including reasons for leaving each position. In addition, please tell me why you're interested in joining Progressive and why you think this role would be a good fit for you. Of the work tasks or projects you have had in the last 5 years, what aspects did you like most and why? What aspects of your work tasks or projects did you like least and why? Tell me about a time you dealt with a demanding customer. How were you able to solve their problem in a way that exceeded their expectations? Please describe the situation, your actions, and the results. How did you know what would exceed their expectations? Tell me about a time when you struggled or were overwhelmed by a new or difficult challenge at work or school. Please describe the situation and how you overcame this challenge to remain productive and effective. Tell me about a time you received difficult or constructive feedback from a supervisor or educator. Describe the situation, how you responded, and the results. What did you do with the feedback? Tell me about a situation when you had to adapt to a substantial change you encountered while working on an assignment at work or school. Please describe the situation, how you adapted to the change, and the results. Tell me about a situation in your current or previous role in which you needed to make an important decision quickly, but were faced with conflicting information from multiple sources. Please describe the situation, your actions, and the results of your final decision. Hope it helps :)
These were all the question I was asked thank you so much for this! It helped me prepare so I was less nervous . It also asked me a about a time when a customer or individual said no. And if I was able to get them to change their mind and how I did that
Just finished the video interview and every single one of these questions were asked. I wrote all my answers to these questions in the notepad app on my computer and then when asked the questions, I already had my answers. Hopefully I get the position because I hear progressive is an excellent company to work for. Thank you for providing these questions! I struggle with anxiety so being able to prepare my thoughts prior to starting the interview was a lot better.
Thank you. I wish I have seeing videos like this before my video interview. I didn't pass. This were similar questions. I got nervous. English is not my first language, so my articulation was not really good at times. I applied again, I have a great CV and experience, the assessment for me was easy. They sent me an email yesterday to do another video LOL. I wish someone can help me by writing the answers so I can study them and articulate better!! Thank you.
I just took the same behavior video interview through Hervir, for 2024 April Bilingual Call Center. Exact same written questions @YeseniaBrizuela wrote down. The only different wording I got was Difficult Customer rather than Demanding customer But you can use the same story for both. There are 8 questions total and the one missing in her comments was about Tell about a time a customer told you no and you made her say yes in purchasing a product. (not exact wording) I had found the job listing online, and have used Hirvue before but still recording is cringy and hard to record yourself with good outcome. When doing the questions, you press play on a video that reads the question and after the person is done reading you get 59secs to prep before the 3sec count down of the video recording automatically. Then you get to watch that recording and the choice of a redo. If you do the redo, it's the 3sec countdown automatically and then when times up the video gets sent without you seeing it or getting a redo. Next screen is for you to press play on the video for the next question to be read.
@@anthony91657There is no set amount given to redo. But the recording is up to 3 mins, once 3mins are up it stops recording and you can either submit or redo. But with redoing it submits automatically. For both, you can stop recording yourself if it’s before the 3mins
The questions I was asked Please share why you're interested in joining Progressive and why you think working in our Claims team and this position would be a good fit for you. Please briefly describe your work history, including reasons for leaving each position. Of the work tasks or projects you have had in the last 5 years, what aspects did you like most and why? What aspects of your work tasks or projects did you like least and why? What specific steps do you take to effectively prioritize your tasks and ensure all aspects of the task or project are executed accurately? Tell me about a time this approach ensured your work stayed organized. Tell me about a time when you gathered information from multiple sources to solve a problem. Describe the situation, the steps you took to gather information, and the outcome. Tell me about a time when there was a misunderstanding between you and a customer and you were unable to meet their expectations. Describe the specific situation, the actions you took, and the outcome of the situation. Tell me about a situation when you had to adapt to a substantial process or system change you encountered while working on an assignment at work or during college. Please describe the situation, how you adapted to the change, and the result. Think about a time when you needed to learn something new in order to accomplish a task at work or during college. Please describe the situation, your actions, and the outcome.
Thankyou this helped me out a lot with the process.All the questions are very similar not the exact same though Before submitting write down your responses talk loud and practice before submitting ❤
Progressive sent me a video link to see how to answer the questions in the STAR format. Go to their youtube channel. You have to answer the questions tailored to your background so make sure you have the STAR method down.
Here is our video on the STAR method but there are plenty of great videos! ruclips.net/video/xwN2uu9DmSE/видео.htmlsi=QCeRI7C_09qZkToW If progressive have their own set of tips as @pineapplecrushme3216 mentions definitely worth checking out!
The questions are pre-recorded by the interviewer. Once they ask you the question then you will be able to record your answer and review your answer before you press submit. Hope this helps.
Hey there! The number of questions asked depends on the department and role you are applying to, but usually it's between 3 and 5. CV is short for "curriculum vitae", it's just another word for resume. Good luck with your application!
Hi Marlena! The exact questions change all the time, so we can't guarantee you'll face the ones in the video. However, these are questions that have been asked in the past! Good luck on your interview!
Well, it seems that Angela is a bit sour because she probably failed it and she’s going to blame the RUclips video. How would the guy that made this video know that they are not going to change the questions?
I messed up on my first question because my phone rang, does anyone know if they will allow me to do it over if I contact them? can someone give me the contact information or do I just respond to the invite email?
I don't know which position you applied for but claims adjuster you get to re-record your answer for each question. If you have completed it they aren't going to let you go back and re-record.
![Felix "Unfair" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/Oswujxm2Ag0/mqdefault.jpg)
Are these questions the same in 2023? I have a claims adjuster trainee interview soon.
Hey search "Niyi Horn progressive video interview questions on youtube" I just had my interview last week and almost all of the questions they would ask were on there. Good luck, Answer Star method
@@lovelabeliza7095 thank you soooo much!!
@@ims723 what was the response to your questions ? And how did you do in the interview were the questions the same ?
Same here. Video interview soon
@@lloydbelle9291
1. Please share why you’re interested in joining Progressive and why do you think working on the claims team and this position would be a good fit for you.
2. Please briefly describe your work history including why you left each position
3. Of the work projects or tasks you’ve had in the last 5 years, what aspects did you like the most and why? What did you like the least and why?
4. What specific steps do you take to effectively prioritize your tasks and ensure all aspects of the task or project are executed accurately? Tell me about a time this approach ensured your work stayed organized.
5. Tell me about a time where you had to gather information from multiple sources to solve a problem. Answer in STAR format.
6. Tell me about a time where there was a misunderstanding between you and a customer and you were unable to meet their expectation. Answer STAR format.
7. Tell me about a situation where you had to adapt to a substantial change or situation at work or college. Answer STAR format.
8. Think about a time when you needed to learn something new in order to accomplish a task at work or college. Answer STAR format.
Sorry I’m so late, but I was told Tuesday that I didn’t get the position ☹️Hopefully having the questions will help you all get it though. These are the questions for the Claims Adjuster Trainee position
Questions I had for a customer service rep work from home for progressive 2023
Please briefly describe your work history, including reasons for leaving each position. In addition, please tell me why you're interested in joining Progressive and why you think this role would be a good fit for you.
Of the work tasks or projects you have had in the last 5 years, what aspects did you like most and why? What aspects of your work tasks or projects did you like least and why?
Tell me about a time you dealt with a demanding customer. How were you able to solve their problem in a way that exceeded their expectations? Please describe the situation, your actions, and the results. How did you know what would exceed their expectations?
Tell me about a time when you struggled or were overwhelmed by a new or difficult challenge at work or school. Please describe the situation and how you overcame this challenge to remain productive and effective.
Tell me about a time you received difficult or constructive feedback from a supervisor or educator. Describe the situation, how you responded, and the results. What did you do with the feedback?
Tell me about a situation when you had to adapt to a substantial change you encountered while working on an assignment at work or school. Please describe the situation, how you adapted to the change, and the results.
Tell me about a situation in your current or previous role in which you needed to make an important decision quickly, but were faced with conflicting information from multiple sources. Please describe the situation, your actions, and the results of your final decision.
Hope it helps :)
@yeseniaBrizuela Can you please tell me if these were all the question or a few more? Please and thank you!
@@CaliGirl98 these were all the questions I was asked
These were all the question I was asked thank you so much for this! It helped me prepare so I was less nervous . It also asked me a about a time when a customer or individual said no. And if I was able to get them to change their mind and how I did that
Just finished the video interview and every single one of these questions were asked. I wrote all my answers to these questions in the notepad app on my computer and then when asked the questions, I already had my answers. Hopefully I get the position because I hear progressive is an excellent company to work for. Thank you for providing these questions! I struggle with anxiety so being able to prepare my thoughts prior to starting the interview was a lot better.
Do y'all know how many candidates they hire that the role?
Thank you. I wish I have seeing videos like this before my video interview. I didn't pass. This were similar questions. I got nervous. English is not my first language, so my articulation was not really good at times. I applied again, I have a great CV and experience, the assessment for me was easy. They sent me an email yesterday to do another video LOL. I wish someone can help me by writing the answers so I can study them and articulate better!! Thank you.
Start your interview prep right now --> www.tryvoomer.com
I just took the same behavior video interview through Hervir, for 2024 April Bilingual Call Center.
Exact same written questions @YeseniaBrizuela wrote down. The only different wording I got was Difficult Customer rather than Demanding customer But you can use the same story for both.
There are 8 questions total and the one missing in her comments was about
Tell about a time a customer told you no and you made her say yes in purchasing a product. (not exact wording)
I had found the job listing online, and have used Hirvue before but still recording is cringy and hard to record yourself with good outcome.
When doing the questions, you press play on a video that reads the question and after the person is done reading you get 59secs to prep before the 3sec count down of the video recording automatically. Then you get to watch that recording and the choice of a redo. If you do the redo, it's the 3sec countdown automatically and then when times up the video gets sent without you seeing it or getting a redo. Next screen is for you to press play on the video for the next question to be read.
is there a set amount of time that you're given to choose to redo or submit? Thank you!
@@anthony91657There is no set amount given to redo. But the recording is up to 3 mins, once 3mins are up it stops recording and you can either submit or redo. But with redoing it submits automatically. For both, you can stop recording yourself if it’s before the 3mins
The questions I was asked
Please share why you're interested in joining Progressive and why you think working in our Claims team and this position would be a good fit for you.
Please briefly describe your work history, including reasons for leaving each position.
Of the work tasks or projects you have had in the last 5 years, what aspects did you like most and why? What aspects of your work tasks or projects did you like least and why?
What specific steps do you take to effectively prioritize your tasks and ensure all aspects of the task or project are executed accurately? Tell me about a time this approach ensured your work stayed organized.
Tell me about a time when you gathered information from multiple sources to solve a problem. Describe the situation, the steps you took to gather information, and the outcome.
Tell me about a time when there was a misunderstanding between you and a customer and you were unable to meet their expectations. Describe the specific situation, the actions you took, and the outcome of the situation.
Tell me about a situation when you had to adapt to a substantial process or system change you encountered while working on an assignment at work or during college. Please describe the situation, how you adapted to the change, and the result.
Think about a time when you needed to learn something new in order to accomplish a task at work or during college. Please describe the situation, your actions, and the outcome.
Did you get the job?
How long did they take?
Thank you!
@@mayceehays5041 no I did not
@@mayceehays5041 it was a video recorded you get two chances to record your answer on a computer
This was one of the best videos I have seen yet and I have watched quite a few. Thank you!!!!!!!
I have taken this interview a few times and I DO remember some of these questions… it’s been a while but they do jog my memory
Did yall use the star method to anwser every question?
Are we supposed to answer as personal life questions or answers pertaining to a job?
Thankyou this helped me out a lot with the process.All the questions are very similar not the exact same though
Before submitting write down your responses talk loud and practice before submitting ❤
does anybody know what type of questions they ask you in the hr long 1on1 interview for claims adjuster trainee?
I wanted to see someone actually answering the questions.
Progressive sent me a video link to see how to answer the questions in the STAR format. Go to their youtube channel. You have to answer the questions tailored to your background so make sure you have the STAR method down.
Here is our video on the STAR method but there are plenty of great videos! ruclips.net/video/xwN2uu9DmSE/видео.htmlsi=QCeRI7C_09qZkToW If progressive have their own set of tips as @pineapplecrushme3216 mentions definitely worth checking out!
Can someone that past the video interview at progressive remember some of the behavioral questions they ask please need help😢
Can someone tell me if you have to be on a video call answering the question? How does this work?
The questions are pre-recorded by the interviewer. Once they ask you the question then you will be able to record your answer and review your answer before you press submit. Hope this helps.
its star format
two questions: Is there a set amount of questions that Progressive will ask? And what is a CV?
Hey there! The number of questions asked depends on the department and role you are applying to, but usually it's between 3 and 5.
CV is short for "curriculum vitae", it's just another word for resume.
Good luck with your application!
@@Voomer thank you
It’s actually a total of 9 questions
Where they difficult questions? How long ago did you do yours?
@@queencrissy5980 I’m about to take mine it said it would take 30 min only for 9 questions? What did they ask plz help lol 😂
What if I don’t have work-related answers to questions? Or even a personal experience?
Look into high school/college experiences and talk about those.
What's a CV?
CV is short for "curriculum vitae", it's just another word for resume
Are these actual questions Progressive has asked?
Hi Marlena! The exact questions change all the time, so we can't guarantee you'll face the ones in the video. However, these are questions that have been asked in the past! Good luck on your interview!
They didn't ask any of these questions :/
Hi Angela, What questions came up? Seems like you handled it well but were surprised by some of them.
Hi what questions did they ask
Hello Angela...I have to do the interview tomorrow...what questions did they ask?? Hellllllp!! Lol😊
@HARD TRUTHS can you help a brother out? Im recording my video interview tomorrow
Well, it seems that Angela is a bit sour because she probably failed it and she’s going to blame the RUclips video. How would the guy that made this video know that they are not going to change the questions?
This is some 😢😢I never pass that interview. Gonna have to go to chat .....
You probably didn’t pass because you can’t even write a RUclips comment that makes sense ☠️
I messed up on my first question because my phone rang, does anyone know if they will allow me to do it over if I contact them? can someone give me the contact information or do I just respond to the invite email?
I don't know which position you applied for but claims adjuster you get to re-record your answer for each question. If you have completed it they aren't going to let you go back and re-record.
Maybe do the video interview from a laptop next time?