Leadership in a Crisis: Story of Starbucks

The true test of leadership is during a crisis. This short video captures the leadership lessons learnt from such a crisis at Starbucks, USA.
Do watch and share your thoughts.
The author's views and research findings have been captured in his books 'Soulful Corporations', 'Win-Win Corporations' and 'The Tata Group', which are an outcome of a decade-long research and interactions with 200+ corporate leaders. They would be most useful for budding managers, millennial entrepreneurs and aspiring leaders from India and other emerging economies.
The books are available online in print, e-book and audio book formats:
The Tata Group: amzn.to/32aRJ1...
Win-Win Corporations: amzn.to/2OJDQ6...
Soulful Corporations: amzn.to/2VDlQw...
Lot more information can be accessed on the author's website: www.shashankshah.com
He can be reached at:
LinkedIn: / drshashankshah
Twitter: / drshashankjshah​​
Instagram: / ​
Facebook: / dr.shashankjshah