2018 Hyundai 73000 miles and paid off about 5 months ago, always dealer serviced on time mostly at the dealership, I also had the extended warranty and yes Hyundai and Kia both have engine issues with oil consumption with the Korean built motors. Mine started burning 3 plus Qts every 1000 miles, I thought they did not put oil in it after the last oil change. My service manager explained yes this is a ongoing issue and had to drive another 1000 miles, then they seal it and I drove another 1000, they they clean out the engine chamber, it only takes a day, then if it still is using over a quart of oil plus, they will replace the engine, my dealer gave me a loaner while they changed the engine and catalytic convertor at no charge to me. Great service at Burlington Hyundai NJ and my service manager Tony for always taking care of my Veloster and Sante Fe: I decided to go ahead and trade it anyway and bought a new 2023 Hyundai Sante Fe SEL Premium and really enjoy this ride.
I've never owned a car where they said you need to check the oil regularly, other than close to the 3k or 5k mark. I find it interesting that Hyundai put this video out, almost to cover themselves. There are so many reports of their cars having excessive oil consumption problems. I read there's a lawsuit brewing about it. Hopefully it gets class action status so all owners can be protected (assuming they actually honor any judgement/ruling).
@@jungin22 no, it does not define regularly as every 3k or 6 months. It says "Hyundai recommends checking oil level regularly, but at a MINIMUM of every 3k miles or 6 months". Therefore they're defining regularly as more often than that.
best policy: break in the engine and after 700-800 miles, change the oil and filter. convert over to full synthetic oil, which is better for engine snd allows you to cut oil changes from 4 per year to 2, best in fall and 6 months later in spring. cheap insurance against wear and helps to get you better mpg.
I have a 2017 Hyundai accent and the oil consumption is absolutely crazy. I had to put two quarts in between this last oil change . Come to find out there's a pending lawsuit on the type of motor ihave among other vehicles regarding oil consumption and people are having to have their engines rebuilt or replaced. As a single mother if it came down to it I would not be able to afford those types of repairs
Hello. We are disappointed to hear about your ongoing vehicle concerns. Are your currently working with your local dealership regarding the oil consumption concern? ^cc
Was thinking i was the only one. I have a 2017 Hyundai tuscon. Just got oil change the 4th of may. It is now at halfway mark. I shouldn't be having to add oil.
@@hyundai wow its funny how you pick and choose who to respond to! What about my issue and the fact that whoever was assigned to me in the corporate office did nothing for me I would like someone to ask me what more can we do to help
My 2017 Hyundai Accent is using 2 plus quarts of oil in between oil changes. I need to be included in the class action lawsuit. I also thought I was alone in this. THANKS for the information.
Just had complete engine replacement due to high oil consumption in my 2017 Tucson. Bought it with 18k miles and purchased an extended warranty program. Had I not purchased this warranty I would be SOL. Hyundai would not cover it 100% because they do not have a recall for excessive oil consumption on this vehicle. If you buy a used Hyundai do yourself a huge favor and get an extended warranty plan. Worth every penny. The problems have been going on for too long. They have had enough time to solve them.
Hello, we’re disheartened to learn about your frustrations. Please reach out to our Customer Care team at (800) 633-5151 so that we can further assist. ^cc
They overfilled mine this last oil change as well and I still had to add 2 quarts in between this will change. I had thought the overfilled it because I had asked for a oil consumption test as it has been using oil. I had thought that was why they over filled it.
@@keshiaguffey1225 wow! up to two qts loss is a lot. I check mine from time to time between changes and I did not see much or any loss of oil. My Hyundai is a 2013 Elantra.
I just got a 2023 Hyundai Kona & love it! ❤ It drives so smooth, comes with many features inside and good on gas! This has been the 4th car I lease by myself & this dealer was by far the best I have had...King Hyundai in Deerfield Beach, FL
Just had my engine replaced by Burlington Hyundai Dealership due to excess oil consumption on certain Kia and Hyundai engines, going back to 2012. Mine was a 2018 Sante Fe Sport with 73000 miles, always dealer serviced and CarFax updated. I was burning 4 QTs every 1000 miles . And had to go through a service consumption test twice at 1000 each and another after a chamber cleaning before Hyundai would authorize the engine replacement, which by the way is a rebuild not new crate engine. As a result of the chamber cleaning that clogged my catalytic converter so both had to be replaced at no cost to me, and I did get a loaner. This was my second Hyundai from this dealer who always was there when I had an issue, and Tony in service was always ready to help me. After my engine and catalytic converter was replaced, I decided to trade it at my dealer for a 2023 Sante Fe SEL Premium Hybrid, which I just turned 500 miles on a great new vehicle. If you maintain your service and keep your records you should be good for engine replacement.
Tip: Turn the bottle the other way around (thick end facing down, pour spout on top) so the oil won't gurgle as it comes out, like what happened in the video.
What do you do if you accidentally add too much oil? I once did that and I spent hours inserting the dip stick and wiping off the oil and repeating that to get the level back just under the F line, is there a faster way of lowering the oil level?
TIP: Check the oil level after it is changed by the dealer. Took my parents Tucson to Automax in Del City OK for an oil change, and the next day I checked the level, and it was overfilled. Ended up draining an entire quart - yes it was overfilled by 1 quart. Used a tube into the dipstick opening with a pump to remove it. Great way to create maintenance business for the dealership.
Overfilling by a quart doesn’t cause any issues. Do some research. If anything overfilling actually adds more protection and longevity. It just may decrease horsepower slightly.
Yep - that is pretty much what I do every week (I drive 600 - 800 miles/week) and I usually have to add 1 - 2 qts a week - but my 2011 Sonata has over 401k miles, so I am not complaining!!
Yes, Hyundai replaced my short engine block at 182K so I have gotten nearly 220K since! Praying I can get another 100K - we'll see!@@dylanarnsdorff5947
Hyundai screwed my family over so bad. 2017 Santa Fe 70k miles, 100k warranty. We had just paid it off like 18k. Took it for an oil change every so many miles, over 14 oil changes and regular maintenance. Engine flooded. Took it to Hyundai. They had it for seven weeks with no loaner or rentals available. We are down to 2 cars in a family of 5. Hyundai corporate calls and tells us we went 100 miles over before our last 2 oil changes, but tire kingdom changed to synthetic oil and told us we could go a little longer with that oil. They denied the warranty, but only offered to connect us with the sales team to purchase a new Hyundai. Just paid over 1k for towing and just to get it off the lot with a dead car in our driveway. We are broke and are screwed. I have never felt so deceived and screwed over by a company my entire life. I would recommend staying away from Hyundai and now my entire family and friends and co workers will stay away from Hyundai as we continue to spread our experience.
@@hyundai I (we) were already told by corporate Hyundai it is a done deal, and there is nothing we could do to appeal it. We were also told that it would cost us 26,000$ to replace the engine by corporate, then told it would be 10k by the dealership, then told 8k, then told 12k. Which is it?? No one seems to communicate with each other and numbers are being thrown around to us like candy. We are just done after my immediate family owned Hyundai's for over 20 years. This has been an absolute nightmare, so I now have the feeling if I provide the case number, it's just going to be more bad news, and can't take any more.
As a company that changes the design faster than other companies, puts more options in it, and gives a larger interior space, it is an inevitable decrease in durability. A proven fact that glamor is not always right.
@@michaelb5299 I'm watching Michael, I've upgraded my 2018 Elantra Sport with a 2022 Elantra N and hope I don't have any issues like this, I paid over sticker because I'm a big fan of the company...take care of your customers and change thr naritive🛎💯💡
You is preaching to the choir! I will tell anybody run from Hyundai! Especially when dealing with the dealership and corporate! As many compliments I get on my 2018 Sonata, and everybody knows I love that car, I tell ALL my friends and family, co workers and anyone that will listen, DON'T BUY A DAMN HYUNDAI!! I don't give a damn about how beautiful this car is or the features. The really sad part about it is. My issue isn't even with the car! The car is a machine, and like anything else it needs maintenance and will breakdown and have issues and what have you. They did my husband so dirty with his 2011 Sonata. The engine pretty much was done at around 110,000 and the mfs at the dealership kept telling him he needed to put more miles on it because it needed a software update! Then they purposally kept it sitting up in the shop until the recall campaign for the engines expired (Not to mention the over 1200 we spent for a rental car because these mfs don't NEVER have a loaner car for us for some reason every time we go to get serviced and the mfs DIDN'T reimburse us for the rental neither) just to tell is the engine was done and it would be 3500. Like hell you say! Tf you mean?! And corporate ain't shit neither because all they did was pass the buck between them and the dealership. Like I sad it's really sad because we really loved our cars but its the fucking over by the dealership and corporate that did it for me. But honey Hyundai ain't gotta never worry about us purchasing another one of their vehicles EVER again!!
Also make sure you check to see if all your connecting rods are inside the motor rather than laying on the ground. You should also call and see if you still have insurance. So many KIAs and Hyundai's are stolen that a lot of insurance company's refuse to insure them.
Just bought a 24 Elantra, I really hope these issues have been cleared up now with oil consumption. Hyundai pushing that oil needs to be checked so frequently is concerning.
Yes Hyundai's do consume a little oil, my 17 Santa Fe with a 2.4, I go through about half a quart every 3000 miles, I guess it's normal I have 95000 miles on it.
when the engines were ticking and seizing u made your sales event "time is ticking, seize the moment" and messed up google. that was badass love my elantra N
I dont understand this - don't we need to drain the old dirty oil first before adding new oil?? and secondly, do we need to replace the oil filter on these models?
People complaining are probably using thin 0w-20 oils like the cap says. That’s a suggestion for winter driving or for best gas mileage. If you open your owners manual, most Hyundais can use thicker oils like 10w-30 in the warmer months. People using thin 0w-20 grade winter oil in hot summers then complaining about oil burning are just wild. Comments are so funny lol
Well...my nx4 hybrid seems to be producing oil, maybe I can sell the surplus to Hyundai. Brand new car, 10 000 km, changed the oil at 5k and now it's again way above the maximum level, it's liquid and it forms bubbles. The dealer acknowledged the oil dilution and presence of gasoline in the oil and they recommended to contact directly Hyundai as they can't do much about this problem. If the engine dies because of oil dilution issues I hope it does while in warranty.
I have a serious question about this if there's five quarts in the tank but your dipstick only shows you 1-2 quarts how do you know what's left in the tank?
Any dipstick shows the last quart of engine oil unless specified. The F indicates the full amount (5QT or look at your manual). L indicates the minimum amount (4QT or look at your manual). If it's bone dry, you got other problems like a leak or an oil burning engine and should probably tow it to a shop.
@@gaijinblow thanks but I did find out though the dipstick doesn't show the final quart what happens is 5 sit in the tank and the oil Rises which is very important to know because somebody can have five quarts in their tank just from putting oil in themselves manually but the oil doesn't rise because they're in need of an oil change even though they have oil in their tank it can destroy the engine the rising is based off of how much dirt and other stuff gets in the filter not specifically how much is left in the tank
My 2016 Elantra's engine malfunction pushed a hole on the side of the block. Took it to the dealer, 2 weeks later they tell me corporate Hyundai declined warranty repair because of maintenance neglect. We maintained the car and did all oil changes every 3k miles. To declined based on neglect is the most unfair excuse not to get it repaired. I will not rest until Hyundai owns the problem and gets it fixed. Engine failure is a far more common issue they've had as I do my research on the internet. It seems like my issue could warrant a recall yet Hyundai chooses to decline the repair. It has just 88k miles
Engine issues...just paid $2500 within last yr for maintenance always kept car serviced on time ONLY at dealership. I called corporate assigned a case worker that did not provide accurate info or did he??? Purchased a car 5/2020 was told by corporate in 3/2020 engine issues were reported so why sell a car that Hyundai KNEW of issues. I reported ENGINE light 2xs before last light came on 4/11/2023. Come to find out oil burned out even though I was not due for oil change. Dealership did not want me to get it serviced until May. But I dropped it right off to them 4/12. Car sat until today but while on the lot another person pulled up with same issue so Hyundai knows of the issue wanting us to drive 1000 miles come back 2xs thereafter. As if after purchasing this car because I thought it would be reliable! I am disabled and now I have to become a mechanic. My case worker did NOTHING to help me but to tell me that this is NOT a lemon car! I work too hard for people to play with my money. But this is the kicker not even an hour after dropping car off 4/12 I get a call from the sales department asking me do I want to purchase another car while there is still value in my car?!? HMMM like I said to them what's wrong with the car that sitting there on the lot how awkward was that. Next year I was really considering trading in this car and getting another one but there's no way in the world that I want to do any type of business anymore with the company that does not care about their customers. And the saddest thing is the employee over the phone told me, " I wouldn't get a car from them if they gave it to me". I wish I would have known that before I bought the car! So my thing is Hyundai is well aware of the issues that is going on Within These engines and instead of fixing them they want to play games and have the customer pay for oil and filter deductibles and then become the mechanic. Yes I did go get my car off the lot why should I sit up here and pay a monthly payment and have a car sitting somewhere for no reason. I really hope that engine testing combustion engine testing shows something so it will be fixed permanently! I am so disappointed in @Hyundai
When it's new, you should change your oil around 3000 - 3500 miles to get shavings and water else may have gotten in oil during break in period. Then Hyundai will do a free oil change at 7000 miles and every 7000 going forward. You still need to check your oil and fill it in between changes. This part if true on any vehicle that uses oil. It's the life line of the car. Same with your transmission fluid and cooling system.
I have a 2016 Hyundai Tuscan. It burns oil like crazy. I have never had a vehicle go through oil like this vehicle. It is crazy!!!! If there is a pending lawsuit like said below, we need results to happen!!
This is stupid because what if you overfill. Now you have tow the vehicle to hyundai so hyundai can suck out the overfilled oil. Hyundai needs to make a oil sensor level or a better oil sensor level that will tell you how much oil to add.
We just got a 2023 palisade It's always a quart low at the 3k mile mark..and it's seemingly dark.. I'm running mobile 1 full synthetic..11k miles..I changed my oil 3 times. Dealer told me hyundai says 1 quart consumption every 1000 miles is acceptable. I call bullshit...
I feel I have been ripped off by Cochran Hyundai. My Tucson is only 1 year old and I took it in for the inspection that I was told it was to be free. But needless to say when they did my emission inspection they charged me an outrageous price of $75.00. So according to other inspection stations the charge for emission inspection should not have been more than $40.00!!! So I guess they tricked me about saying my car was to be free inspection they just over charged for my emission inspection. I also checked with Penn Dot and they also agreed that $75.00 for emission inspection was way too much. I talked with the service manager and he just said he doesn’t set the prices! So Cochran are you gouging me???
Hello Paul. We’re disappointed to learn about your experience. Please reach out to our Customer Care department at 1-(800) 633-5151 so that we can further assist. ^cc
I just bought a Hyundai 2023 Kona. I just love it. I bought it because my son has a 2008 Elantra. He has done the bare minimum maintenance on it, and drives the hell out of it. That little car has over 200k miles and it’s still going. My son calls it his gma car, it’s been very reliable for him considering how he treats it. I was so impressed I bought one. Maybe the guy who had a bad experience just didn’t get a car that lasted that long. Considering he’s been a Hyundai customer for over 20 yrs. And one bad experience . I would say that’s a good thing. I’m sure getting the run around sucks, but maybe try a different Hyundai store. You have an extended warranty which sometimes is an outside company that has nothing to do with Hyundai. Anyways I’m in love with my cute little car and the gas I’m saving. She’s just got zip to her. I just added a tow hitch to her so I can take my bikes out for rides. I’m a happy customer
2011 Hyundai Sonata. Bought new. We’re adding 2 quarts of oil (roughly every 1000 miles) to our car because of excessive oil consumption. Unfortunately our car isn’t included in the class action lawsuit. Not sure I would ever buy a Hyundai again. If we could afford to get rid of it we would. Outside of that, we’ve loved our car.
@@hyundai yes we have. We’ve only had Hyundai service our car since purchased. We were told it was due to the pcv valve not working. They changed pcv valve and it did not fix the problem. Then they recommended an underside combustion cleaning to combat carbon on piston oil rings causing oil consumption. We had that done too. We are putting 2quarts of oil in the car on the 1st of each month due to the oil being low. The dipstick shows oil at the bottom of the dipstick well below the Low oil level. We drive our Hyundai approximately 1000 miles/month.
You check it like any other car. Simple. Hundai (pronounced here in this 'official Hyundai USA clip'), while here in the UK they're trying to make us pronounce Hyundai the proper way, ehm, HQ marketing department, if pronunciation is so important to you align your actions worldwide on this one. You're just throwing away money now.
I will NOT buy these cars, they have too many problems and service dealer are deceive and corrupt by adding additional services and charges for services they did not perform
NEVER buy hyundai. I have 2014 Santa fe Sport and it consumes 1 litre of oil every 1000 kms. The dealership approved to replace the short block engine. The dealer (Kingscross Hyundai, Ontario) quoted the amount of $8k out which 2k was supposed to be paid by me that too without any warranty. This is pathetic. I shouldn’t be paying a single penny if it’s a manufacturing issue. DO NOT WASTE YOUR MONEY IN HYUNDAI GO FOR TOYOTA INSTEAD.
Thank you for reaching out to Hyundai Motor America. Unfortunately, we only handle cases within the United States. Please feel free to visit the following webpage: www.hyundai.com/worldwide to find the best contact information for your region. ^cc
This video seems extremely over complicated. I check my oil first thing in the morning when the car is cold never had a problem. I keep it in the garage. I don't understand this video start the vehicle let it idle spewing toxic chemicals into the atmosphere contributing to global warming just to check your oil. Just imagine all the pollution that is created just from all these customers checking there oil, amazing. Hyundai if you are reading this do you see any problem with checking oil first thing in the morning when the car is cold? I would love to hear your reply thank you.
2018 Hyundai 73000 miles and paid off about 5 months ago, always dealer serviced on time mostly at the dealership, I also had the extended warranty and yes Hyundai and Kia both have engine issues with oil consumption with the Korean built motors.
Mine started burning 3 plus Qts every 1000 miles, I thought they did not put oil in it after the last oil change.
My service manager explained yes this is a ongoing issue and had to drive another 1000 miles, then they seal it and I drove another 1000, they they clean out the engine chamber, it only takes a day, then if it still is using over a quart of oil plus, they will replace the engine, my dealer gave me a loaner while they changed the engine and catalytic convertor at no charge to me.
Great service at Burlington Hyundai NJ and my service manager Tony for always taking care of my Veloster and Sante Fe:
I decided to go ahead and trade it anyway and bought a new 2023 Hyundai Sante Fe SEL Premium and really enjoy this ride.
I’m in the same situation with my 2015 Santa Fe.
I've never owned a car where they said you need to check the oil regularly, other than close to the 3k or 5k mark. I find it interesting that Hyundai put this video out, almost to cover themselves. There are so many reports of their cars having excessive oil consumption problems. I read there's a lawsuit brewing about it. Hopefully it gets class action status so all owners can be protected (assuming they actually honor any judgement/ruling).
Then you're just ignorant and/or trolling against Hyundai. All car owners manuals tell you to check oil regularly.
The video says to check regularly means, every 3k or 6 months just like the other cars.
@@jungin22 no, it does not define regularly as every 3k or 6 months. It says "Hyundai recommends checking oil level regularly, but at a MINIMUM of every 3k miles or 6 months". Therefore they're defining regularly as more often than that.
The manual on every vehicle I've had said to check the oil regularly
best policy: break in the engine and after 700-800 miles, change the oil and filter. convert over to full synthetic oil, which is better for engine snd allows you to cut oil changes from 4 per year to 2, best in fall and 6 months later in spring. cheap insurance against wear and helps to get you better mpg.
800 마일마다 엔진 바꿔야 하면 그게 엔진이냐
@@우주방탄차 I thought so too...😂
Really
I have a 2017 Hyundai accent and the oil consumption is absolutely crazy. I had to put two quarts in between this last oil change . Come to find out there's a pending lawsuit on the type of motor ihave among other vehicles regarding oil consumption and people are having to have their engines rebuilt or replaced. As a single mother if it came down to it I would not be able to afford those types of repairs
Hello. We are disappointed to hear about your ongoing vehicle concerns. Are your currently working with your local dealership regarding the oil consumption concern? ^cc
Wheres the lawsuit maybe i can be added. Would you be so kind and share that information thank
Was thinking i was the only one. I have a 2017 Hyundai tuscon. Just got oil change the 4th of may. It is now at halfway mark. I shouldn't be having to add oil.
@@hyundai wow its funny how you pick and choose who to respond to! What about my issue and the fact that whoever was assigned to me in the corporate office did nothing for me I would like someone to ask me what more can we do to help
My 2017 Hyundai Accent is using 2 plus quarts of oil in between oil changes. I need to be included in the class action lawsuit. I also thought I was alone in this. THANKS for the information.
Just had complete engine replacement due to high oil consumption in my 2017 Tucson. Bought it with 18k miles and purchased an extended warranty program. Had I not purchased this warranty I would be SOL. Hyundai would not cover it 100% because they do not have a recall for excessive oil consumption on this vehicle. If you buy a used Hyundai do yourself a huge favor and get an extended warranty plan. Worth every penny. The problems have been going on for too long. They have had enough time to solve them.
Hello, we’re disheartened to learn about your frustrations. Please reach out to our Customer Care team at (800) 633-5151 so that we can further assist. ^cc
I have the same year tuscon. At what mileage did you notice issues at? I have heard others having the same issues. Mine is at 203,000 miles.
every time I got an oil change at my local Hyundai dealer that overfilled the oil. how come?
They overfilled mine this last oil change as well and I still had to add 2 quarts in between this will change. I had thought the overfilled it because I had asked for a oil consumption test as it has been using oil. I had thought that was why they over filled it.
@@keshiaguffey1225 wow! up to two qts loss is a lot. I check mine from time to time between changes and I did not see much or any loss of oil. My Hyundai is a 2013 Elantra.
I just got a 2023 Hyundai Kona & love it! ❤ It drives so smooth, comes with many features inside and good on gas! This has been the 4th car I lease by myself & this dealer was by far the best I have had...King Hyundai in Deerfield Beach, FL
Just had my engine replaced by Burlington Hyundai Dealership due to excess oil consumption on certain Kia and Hyundai engines, going back to 2012. Mine was a 2018 Sante Fe Sport with 73000 miles, always dealer serviced and CarFax updated.
I was burning 4 QTs every 1000 miles . And had to go through a service consumption test twice at 1000 each and another after a chamber cleaning before Hyundai would authorize the engine replacement, which by the way is a rebuild not new crate engine.
As a result of the chamber cleaning that clogged my catalytic converter so both had to be replaced at no cost to me, and I did get a loaner.
This was my second Hyundai from this dealer who always was there when I had an issue, and Tony in service was always ready to help me.
After my engine and catalytic converter was replaced, I decided to trade it at my dealer for a 2023 Sante Fe SEL Premium Hybrid, which I just turned 500 miles on a great new vehicle.
If you maintain your service and keep your records you should be good for engine replacement.
Tip: Turn the bottle the other way around (thick end facing down, pour spout on top) so the oil won't gurgle as it comes out, like what happened in the video.
Better yet, pour the bottle sideways
What do you do if you accidentally add too much oil? I once did that and I spent hours inserting the dip stick and wiping off the oil and repeating that to get the level back just under the F line, is there a faster way of lowering the oil level?
What should you do when your oil smells like gasoline because of the GDI engine’s oil dilution problem?
TIP: Check the oil level after it is changed by the dealer. Took my parents Tucson to Automax in Del City OK for an oil change, and the next day I checked the level, and it was overfilled. Ended up draining an entire quart - yes it was overfilled by 1 quart. Used a tube into the dipstick opening with a pump to remove it. Great way to create maintenance business for the dealership.
We are very sorry to hear that this happened. Please feel free to contact our customer care team at (800) 633-5151 for further assistance. ^cc
@@hyundai does “further assistance” entail having the customer pay for the extra quart of oil? 😂😂
My Tucson has the same problem.. Hyundai dealership makes me very confused about exact oil levels.
Overfilling by a quart doesn’t cause any issues. Do some research. If anything overfilling actually adds more protection and longevity. It just may decrease horsepower slightly.
I just mine serviced and they were 2 quarts shy
Pro Tip- check your oil every 1000 miles or just add 1 qt every 1000 miles!! Oil consumption on the GDI 2.4l is crazy!
Yep - that is pretty much what I do every week (I drive 600 - 800 miles/week) and I usually have to add 1 - 2 qts a week - but my 2011 Sonata has over 401k miles, so I am not complaining!!
@pstang4545 dang 401k miles! That's crazy, I just got a new engine under warranty at 85k on 2016 sonata, rod bearing failure.
Yes, Hyundai replaced my short engine block at 182K so I have gotten nearly 220K since! Praying I can get another 100K - we'll see!@@dylanarnsdorff5947
Hyundai screwed my family over so bad. 2017 Santa Fe 70k miles, 100k warranty. We had just paid it off like 18k. Took it for an oil change every so many miles, over 14 oil changes and regular maintenance. Engine flooded. Took it to Hyundai. They had it for seven weeks with no loaner or rentals available. We are down to 2 cars in a family of 5. Hyundai corporate calls and tells us we went 100 miles over before our last 2 oil changes, but tire kingdom changed to synthetic oil and told us we could go a little longer with that oil. They denied the warranty, but only offered to connect us with the sales team to purchase a new Hyundai. Just paid over 1k for towing and just to get it off the lot with a dead car in our driveway. We are broke and are screwed. I have never felt so deceived and screwed over by a company my entire life. I would recommend staying away from Hyundai and now my entire family and friends and co workers will stay away from Hyundai as we continue to spread our experience.
Hello Michael, we're disheartened to learn about your experience. Could you please provide us with your case number, so we can further review? ^cc
@@hyundai I (we) were already told by corporate Hyundai it is a done deal, and there is nothing we could do to appeal it. We were also told that it would cost us 26,000$ to replace the engine by corporate, then told it would be 10k by the dealership, then told 8k, then told 12k. Which is it?? No one seems to communicate with each other and numbers are being thrown around to us like candy. We are just done after my immediate family owned Hyundai's for over 20 years. This has been an absolute nightmare, so I now have the feeling if I provide the case number, it's just going to be more bad news, and can't take any more.
As a company that changes the design faster than other companies, puts more options in it, and gives a larger interior space, it is an inevitable decrease in durability. A proven fact that glamor is not always right.
@@michaelb5299 I'm watching Michael, I've upgraded my 2018 Elantra Sport with a 2022 Elantra N and hope I don't have any issues like this, I paid over sticker because I'm a big fan of the company...take care of your customers and change thr naritive🛎💯💡
You is preaching to the choir! I will tell anybody run from Hyundai! Especially when dealing with the dealership and corporate! As many compliments I get on my 2018 Sonata, and everybody knows I love that car, I tell ALL my friends and family, co workers and anyone that will listen, DON'T BUY A DAMN HYUNDAI!! I don't give a damn about how beautiful this car is or the features. The really sad part about it is. My issue isn't even with the car! The car is a machine, and like anything else it needs maintenance and will breakdown and have issues and what have you. They did my husband so dirty with his 2011 Sonata. The engine pretty much was done at around 110,000 and the mfs at the dealership kept telling him he needed to put more miles on it because it needed a software update! Then they purposally kept it sitting up in the shop until the recall campaign for the engines expired (Not to mention the over 1200 we spent for a rental car because these mfs don't NEVER have a loaner car for us for some reason every time we go to get serviced and the mfs DIDN'T reimburse us for the rental neither) just to tell is the engine was done and it would be 3500. Like hell you say! Tf you mean?! And corporate ain't shit neither because all they did was pass the buck between them and the dealership. Like I sad it's really sad because we really loved our cars but its the fucking over by the dealership and corporate that did it for me. But honey Hyundai ain't gotta never worry about us purchasing another one of their vehicles EVER again!!
Does a 2017 have a low oil light?
Also make sure you check to see if all your connecting rods are inside the motor rather than laying on the ground. You should also call and see if you still have insurance. So many KIAs and Hyundai's are stolen that a lot of insurance company's refuse to insure them.
So if oil is less that means engine burns oil or that's just normal ?
As a car ages it burns more oil typically
Just bought a 24 Elantra, I really hope these issues have been cleared up now with oil consumption. Hyundai pushing that oil needs to be checked so frequently is concerning.
How are you liking it so far ?
When are you planning to do the first oil change ?
Yes Hyundai's do consume a little oil, my 17 Santa Fe with a 2.4, I go through about half a quart every 3000 miles, I guess it's normal I have 95000 miles on it.
That is about how much my 2017 Hyundai tuscon consumes but then again i have 203,000 miles on mine.
My 2015 Hyundai Santa Fe consumes 2 quarts between 3k and 4k miles.
when the engines were ticking and seizing u made your sales event "time is ticking, seize the moment" and messed up google. that was badass love my elantra N
I dont understand this - don't we need to drain the old dirty oil first before adding new oil?? and secondly, do we need to replace the oil filter on these models?
People complaining are probably using thin 0w-20 oils like the cap says. That’s a suggestion for winter driving or for best gas mileage. If you open your owners manual, most Hyundais can use thicker oils like 10w-30 in the warmer months. People using thin 0w-20 grade winter oil in hot summers then complaining about oil burning are just wild. Comments are so funny lol
Thank you very much
Well...my nx4 hybrid seems to be producing oil, maybe I can sell the surplus to Hyundai. Brand new car, 10 000 km, changed the oil at 5k and now it's again way above the maximum level, it's liquid and it forms bubbles. The dealer acknowledged the oil dilution and presence of gasoline in the oil and they recommended to contact directly Hyundai as they can't do much about this problem. If the engine dies because of oil dilution issues I hope it does while in warranty.
I have a serious question about this if there's five quarts in the tank but your dipstick only shows you 1-2 quarts how do you know what's left in the tank?
Any dipstick shows the last quart of engine oil unless specified. The F indicates the full amount (5QT or look at your manual). L indicates the minimum amount (4QT or look at your manual). If it's bone dry, you got other problems like a leak or an oil burning engine and should probably tow it to a shop.
@@gaijinblow thanks but I did find out though the dipstick doesn't show the final quart what happens is 5 sit in the tank and the oil Rises which is very important to know because somebody can have five quarts in their tank just from putting oil in themselves manually but the oil doesn't rise because they're in need of an oil change even though they have oil in their tank it can destroy the engine the rising is based off of how much dirt and other stuff gets in the filter not specifically how much is left in the tank
My 2016 Elantra's engine malfunction pushed a hole on the side of the block. Took it to the dealer, 2 weeks later they tell me corporate Hyundai declined warranty repair because of maintenance neglect. We maintained the car and did all oil changes every 3k miles. To declined based on neglect is the most unfair excuse not to get it repaired. I will not rest until Hyundai owns the problem and gets it fixed. Engine failure is a far more common issue they've had as I do my research on the internet. It seems like my issue could warrant a recall yet Hyundai chooses to decline the repair. It has just 88k miles
Engine issues...just paid $2500 within last yr for maintenance always kept car serviced on time ONLY at dealership. I called corporate assigned a case worker that did not provide accurate info or did he??? Purchased a car 5/2020 was told by corporate in 3/2020 engine issues were reported so why sell a car that Hyundai KNEW of issues. I reported ENGINE light 2xs before last light came on 4/11/2023. Come to find out oil burned out even though I was not due for oil change. Dealership did not want me to get it serviced until May. But I dropped it right off to them 4/12. Car sat until today but while on the lot another person pulled up with same issue so Hyundai knows of the issue wanting us to drive 1000 miles come back 2xs thereafter. As if after purchasing this car because I thought it would be reliable! I am disabled and now I have to become a mechanic. My case worker did NOTHING to help me but to tell me that this is NOT a lemon car! I work too hard for people to play with my money. But this is the kicker not even an hour after dropping car off 4/12 I get a call from the sales department asking me do I want to purchase another car while there is still value in my car?!? HMMM like I said to them what's wrong with the car that sitting there on the lot how awkward was that. Next year I was really considering trading in this car and getting another one but there's no way in the world that I want to do any type of business anymore with the company that does not care about their customers. And the saddest thing is the employee over the phone told me, " I wouldn't get a car from them if they gave it to me". I wish I would have known that before I bought the car! So my thing is Hyundai is well aware of the issues that is going on Within These engines and instead of fixing them they want to play games and have the customer pay for oil and filter deductibles and then become the mechanic. Yes I did go get my car off the lot why should I sit up here and pay a monthly payment and have a car sitting somewhere for no reason. I really hope that engine testing combustion engine testing shows something so it will be fixed permanently! I am so disappointed in @Hyundai
The owners manual says the oil level should be BETWEEN the L and F. NOT AT THE FULL LINE! WTF!?
I change the oil every time at an authorized Hyundai service. but each time they pour more than the norm.
Nice Video Explain Everything Very Well 👍
محرك دائما ينقص الزيت سوناتا
This is not what the dealership told me. I was told 7,000 miles or 1 year
When it's new, you should change your oil around 3000 - 3500 miles to get shavings and water else may have gotten in oil during break in period. Then Hyundai will do a free oil change at 7000 miles and every 7000 going forward. You still need to check your oil and fill it in between changes. This part if true on any vehicle that uses oil. It's the life line of the car. Same with your transmission fluid and cooling system.
This comment section doesn't have very many happy customers.
So it is 3000 I thought it was 7000 miles in the hybrid
I have a 2016 Hyundai Tuscan. It burns oil like crazy. I have never had a vehicle go through oil like this vehicle. It is crazy!!!! If there is a pending lawsuit like said below, we need results to happen!!
Hello Tracey, and thank you for reaching out. Do you currently have a case manager assisting you with this matter? ^cc
When I change de oil in my Hyundai Dealer I should have to check!
This is stupid because what if you overfill. Now you have tow the vehicle to hyundai so hyundai can suck out the overfilled oil. Hyundai needs to make a oil sensor level or a better oil sensor level that will tell you how much oil to add.
🚗Oli and a very well presented one with a good one one of of what we have
I love my 2018 Santa Fe Sport . Great SUV . 🇺🇸🇨🇦
We just got a 2023 palisade
It's always a quart low at the 3k mile mark..and it's seemingly dark..
I'm running mobile 1 full synthetic..11k miles..I changed my oil 3 times. Dealer told me hyundai says 1 quart consumption every 1000 miles is acceptable.
I call bullshit...
We recommend you contact us directly at 844-462-5557 for further assistance with your vehicle. Thank you. ^cc
I feel I have been ripped off by Cochran Hyundai. My Tucson is only 1 year old and I took it in for the inspection that I was told it was to be free. But needless to say when they did my emission inspection they charged me an outrageous price of $75.00. So according to other inspection stations the charge for emission inspection should not have been more than $40.00!!!
So I guess they tricked me about saying my car was to be free inspection they just over charged for my emission inspection. I also checked with Penn Dot and they also agreed that $75.00 for emission inspection was way too much.
I talked with the service manager and he just said he doesn’t set the prices!
So Cochran are you gouging me???
Good morning, and thank you for reaching out. Please contact our Customer Care team at (800) 633-5151 to file a formal complaint. ^cc
I have a 2019 kona, and a 2022 kona, they overfill oil on each oil change, poor service, will seek service from another source.
Hello Paul. We’re disappointed to learn about your experience. Please reach out to our Customer Care department at 1-(800) 633-5151 so that we can further assist. ^cc
Which is it Hyundai I get Told 8 thousand miles now this video saying 3000
I was told 7000 😬
It said check. Not change
I just bought a Hyundai 2023 Kona. I just love it. I bought it because my son has a 2008 Elantra. He has done the bare minimum maintenance on it, and drives the hell out of it. That little car has over 200k miles and it’s still going. My son calls it his gma car, it’s been very reliable for him considering how he treats it. I was so impressed I bought one. Maybe the guy who had a bad experience just didn’t get a car that lasted that long. Considering he’s been a Hyundai customer for over 20 yrs. And one bad experience . I would say that’s a good thing. I’m sure getting the run around sucks, but maybe try a different Hyundai store. You have an extended warranty which sometimes is an outside company that has nothing to do with Hyundai. Anyways I’m in love with my cute little car and the gas I’m saving. She’s just got zip to her. I just added a tow hitch to her so I can take my bikes out for rides. I’m a happy customer
2011 Hyundai Sonata. Bought new. We’re adding 2 quarts of oil (roughly every 1000 miles) to our car because of excessive oil consumption. Unfortunately our car isn’t included in the class action lawsuit. Not sure I would ever buy a Hyundai again. If we could afford to get rid of it we would. Outside of that, we’ve loved our car.
Hello Sherry. We are sorry to hear about your experience with your Sonata. Has your vehicle been diagnosed at a local Hyundai dealership? ^cc
@@hyundai yes we have. We’ve only had Hyundai service our car since purchased. We were told it was due to the pcv valve not working. They changed pcv valve and it did not fix the problem. Then they recommended an underside combustion cleaning to combat carbon on piston oil rings causing oil consumption. We had that done too. We are putting 2quarts of oil in the car on the 1st of each month due to the oil being low. The dipstick shows oil at the bottom of the dipstick well below the Low oil level. We drive our Hyundai approximately 1000 miles/month.
We encourage you to reach out to our Customer Care team at 1-(800) 633-5151 so that we can further assist you with your concerns. ^cc
You check it like any other car.
Simple.
Hundai (pronounced here in this 'official Hyundai USA clip'), while here in the UK they're trying to make us pronounce Hyundai the proper way, ehm, HQ marketing department, if pronunciation is so important to you align your actions worldwide on this one. You're just throwing away money now.
I will NOT buy these cars, they have too many problems and service dealer are deceive and corrupt by adding additional services and charges for services they did not perform
NEVER buy hyundai. I have 2014 Santa fe Sport and it consumes 1 litre of oil every 1000 kms. The dealership approved to replace the short block engine. The dealer (Kingscross Hyundai, Ontario) quoted the amount of $8k out which 2k was supposed to be paid by me that too without any warranty. This is pathetic. I shouldn’t be paying a single penny if it’s a manufacturing issue. DO NOT WASTE YOUR MONEY IN HYUNDAI GO FOR TOYOTA INSTEAD.
Thank you for reaching out to Hyundai Motor America. Unfortunately, we only handle cases within the United States. Please feel free to visit the following webpage: www.hyundai.com/worldwide to find the best contact information for your region. ^cc
Are you using 0w-20 oil or 10w-30?
You guys have a horrible dipstick system. It's impossible to tell
Well my Elantra is using oil like it’s a joke. This is a bad side of Hyundai engine, excessive oil consumption.
❤️❤️❤️❤️💯👍
Hyundai engines loves burning oil and grenading
Unless you have an electric Hyundai! :-) No Fuel No Oil! Yes!!
Everyone needs to move away from this scam company. No one else has this video. Hyundai Kia trying to save their asses bc they make cheap engines
please try something new. this has been repeated numerous times
This video seems extremely over complicated. I check my oil first thing in the morning when the car is cold never had a problem. I keep it in the garage. I don't understand this video start the vehicle let it idle spewing toxic chemicals into the atmosphere contributing to global warming just to check your oil. Just imagine all the pollution that is created just from all these customers checking there oil, amazing. Hyundai if you are reading this do you see any problem with checking oil first thing in the morning when the car is cold? I would love to hear your reply thank you.
You must be joking? People drive the car and stop at a service station to get gasoline. This is where most would be checking the oil. Ha
Bla bla bla P O S HYUNDAI
I have a 2019 Kona, motor needed replacement at 5000 miles, poor service
Looks like Hyundai is working over time to avoid replacing so many motor. My Hyundai was 3 quarts low. 😮😮😮