I'm an architect and have used Sub-Zero units since the 1970's for clients. I installed a Sub-Zero in my own kitchen in 1984 and only replaced it with the same new model two years ago. I'd say 35 years of excellent service is worth the cost!
I think it depends on whether you value the lack of hassle above all else. A 36" Sub-Zero in Canada starts at $15659 MRSP. The average fridge lasts about 10 years. You could buy a typical $2500 fridge three times to get similar reliability over 30 years, and still come in at half the price of the Sub-Zero. I'm not saying this is ideal---it is far more wasteful to toss out 3 appliances instead of 1. But for average consumer, Sub-Zero's excellent longevity isn't enough to constitute a good value. It's a luxury product for people who don't need to worry about trivial details such as how much their appliances or vacation homes cost.
@@Nse204 The average new fridge has sub-quality parts manufactured in China. They break down within a year or so. My reliable 17 yr old fridge, a 48” US made GE Monogram, had American made compressor/electronics. It never broke down and had similar options to the SubZero in its day. GE is now made in China as are many of the others, very poor quality. SubZero appears to be reliable. When a fridge breaks down, it’s a huge hassle. Food spoilage, finding a tech who can fix it, sourcing parts for the unit, getting a reasonable date for repair, and making the unit whole again without call backs. Some people wait weeks to get their fridge back up and running.
@@Nse204 You omit that a SubZero adds substantial value to any home, and also is vastly more environmentally friendly than throwing away 6 other fridges. In the NYC area a SubZero is at most 2-3 times the cheaper models, which usually have no drawers; we have four. And they just run, year after year.
29 years later and our Subzero is still going strong. Only the ice maker failed because we took out the bucket when we turned off the water to it for an extended period. Ice built up and wrecked the motor. Should have left it in. That was one repair call in 29 years. I know it will fail sometime but I’d say we got our money’s worth.
I really love these videos. I know you don't sell Hestan but would love your opinion as to how the Sub-Zero matches up with Hestan. They seem to have the same/similar features and the best thing is that Hestan comes in 11 beautiful colors besides the stainless steel. 💜💜💜
We don't have the Hestan refrigeration currently, but mixing up the color of a fridge with custom panels or custom color is a great way to make a statement. We are carrying Hestan grills, and love the color options there though
Thank You for telling us the Price. Quality is still worth paying for and being one who juices many fruits and leafy 🥬 greens and root vegetables more days fresh on those things will save running to the Store. Also this means saving food I might otherwise have to throw away. Sounds great to me
My 500 series SubZero was installed in 1995. It still working good but I do get buildup of ice beginning at the drip tube and building out sustainably requiring me to chop it out. I will be redoing kitchen in the next 2 months and will use another Subzero for sure. BTW, I’m told there’s a 3-5 month wait for delivery.
Our SubZero lasted 22 years before dying this year. After two repair attempts the compressor basically was going. Replacing it, we were warned the new units last only 10 to 12 years as they as with everyone else have cut costs. So we plan to enjoy it as long as we can until the compressor goes again.
@@YaleAppliance1 This was our local appliance chain called Atiorio in CT. I asked the installer (also their repair person) how long on average it lasts. He said if I maintain it by cleaning the internal compressor grill every 6 months like I do for dust, I am guaranteed to get 10 to 12 years of reliable service. After that, it just depends on the unit. My parents in FL also own SubZero and their last unit lasted 14 years before the compressor went. They just bought a new one three years ago so we will see how long that lasts as well as mine.
This was my question because a lot of old appliances have ran for 15-20 years. Once they die they are replaced with stuff way more expensive and they break in under 5 years. Complete trash. So I hear people saying sub zero will last 20 years. Well yeah I’m sure they do but are the new ones built to the same standards or are they cheap like everything else.
@@redman2751 I would like to know this as well and brands all across the board are not built like they used to be. I think your question may have been intentionally avoided. From research it is the compressor w/sub-zero and or ice makers on all brands.
We have had a Pro 48 for 7 years and it has started giving us the 40 EC error for the past year. We reset the unit as per manufacturer's instructions or by turning the frig off and on from the breaker. Doing the former, the error can reoccur within 3-7 days whereas doing the latter, the error may not occur for 2-6 weeks. Service has come out and told us there is nothing they can do without having the frig actively in error which I can't do because it takes them several days to come out and I don't want to burnout the compressor. Love this refrigerator, but I am getting frustrated with this issue. I expected better for the price and reputation.
If you purchased with us please contact our customer service directly so they can help you resolve. If you didn't purchase with us, suggest you talk to your dealer and Sub-Zero directly.
We bought the largest one door GE, in 1992, no frills. I didn't want the narrow 2 door ones. Had an ice maker set up, but we never got around to istalling the ice maker. We replaced it with a newer GE before we sold the house a few months ago. It was still running. I wander if the new GE's would last that long.
Watching this after I’m cleaning my subzero glass fridges and one of the brackets UN-glued to the glass shelf… I don’t even know how to fix it. No one’s made a video. That’s pretty low quality adhesive
YA, HI Back in the day, there are/were MANY SUB ZERO units in THE ORANGES, NJI. I fixed a few, the last being over in the 70sthe HOT GAS SOLENOID COIL BURNT OUT, so it was replaced, the owners had it in a home they bought , THE REFRIGERANT WAS R22 , with hot gas defrost ! CHERIO🇺🇸🇺🇸🇺🇸🇺🇸
@@YaleAppliance1 yeah, but are they considered as elite as sub-zero? In refrigeration, nothing can touch SZ. No other brand has come close to the reliability of SZ, which is why they have the status they currently have. I'm just trying to figure out if Wolf is considered to be in the same elite tier with cooking, or if they're more comparable to other high end cooking brands. Also, it's so common for quality to suffer during a buyout, so I wonder if there was anything like that after the Wolf buy out in 2000. I certainly would hope a company like SZ wouldn't let quality go down the drain, but sometimes it's just accidental.
Wolf is elite in cooking. Service and reliability have not suffered since the acquisition. There are few others to consider if looking for the "best" cooking products. Depending on the types of products you are considering for your space, other brands to consider would be Gaggenau and Miele.
way overpriced and way too tall to even fit in my modest kitchen. I rather save 14k and get a SS cheaper brand like LG that looks as nice and easier on the pocketbook. Now a nice gas range like a Wolf or Viking is worth splurging on as I cook a lot!
I think it is overpriced with about same life expectancy, and similar issues as others l thought l might want to splurg on one, but changed my mind after reading the comments.
So I can buy between 9-15 LG side by side fridge/freezers for the price of a Sub-Zero model. That makes no sense. People buy Sub-Zero for bragging rights, that's it.
And you would have those 9-15 LG fridge/freezers for about 5 years and have TONS of service calls - if you can find a certified repairman in your area or a parts dealer. Meanwhile, your food goes bad in 1/3 the time of a SZ. But, yeah, I am sure to you "That makes no sense." smh
When designing a house you may want the panels to cover the fridge and the flexibility that an all-refigerator model offers. In the great scheme of things they are expensive but are built to last.
I'm an architect and have used Sub-Zero units since the 1970's for clients.
I installed a Sub-Zero in my own kitchen in 1984 and only replaced it with the same new model two years ago.
I'd say 35 years of excellent service is worth the cost!
They definitely offer a different level of product
I think it depends on whether you value the lack of hassle above all else. A 36" Sub-Zero in Canada starts at $15659 MRSP. The average fridge lasts about 10 years. You could buy a typical $2500 fridge three times to get similar reliability over 30 years, and still come in at half the price of the Sub-Zero.
I'm not saying this is ideal---it is far more wasteful to toss out 3 appliances instead of 1. But for average consumer, Sub-Zero's excellent longevity isn't enough to constitute a good value. It's a luxury product for people who don't need to worry about trivial details such as how much their appliances or vacation homes cost.
@@Nse204 The average new fridge has sub-quality parts manufactured in China. They break down within a year or so. My reliable 17 yr old fridge, a 48” US made GE Monogram, had American made compressor/electronics. It never broke down and had similar options to the SubZero in its day. GE is now made in China as are many of the others, very poor quality. SubZero appears to be reliable.
When a fridge breaks down, it’s a huge hassle. Food spoilage, finding a tech who can fix it, sourcing parts for the unit, getting a reasonable date for repair, and making the unit whole again without call backs. Some people wait weeks to get their fridge back up and running.
@@Nse204 You omit that a SubZero adds substantial value to any home, and also is vastly more environmentally friendly than throwing away 6 other fridges. In the NYC area a SubZero is at most 2-3 times the cheaper models, which usually have no drawers; we have four. And they just run, year after year.
We have a Sub-Zero 48" 3211 installed in 1984. It is still running flawlessly.
29 years later and our Subzero is still going strong. Only the ice maker failed because we took out the bucket when we turned off the water to it for an extended period. Ice built up and wrecked the motor. Should have left it in. That was one repair call in 29 years. I know it will fail sometime but I’d say we got our money’s worth.
They make a great product
I find this channel helpful No nonsense to the point and dare I say friendly
I really love these videos. I know you don't sell Hestan but would love your opinion as to how the Sub-Zero matches up with Hestan. They seem to have the same/similar features and the best thing is that Hestan comes in 11 beautiful colors besides the stainless steel. 💜💜💜
We don't have the Hestan refrigeration currently, but mixing up the color of a fridge with custom panels or custom color is a great way to make a statement. We are carrying Hestan grills, and love the color options there though
Thank You for telling us the Price. Quality is still worth paying for and being one who juices many fruits and leafy 🥬 greens and root vegetables more days fresh on those things will save running to the Store. Also this means saving food I might otherwise have to throw away.
Sounds great to me
Our pleasure!
Have owned a Sub Zero 42” bottom freezer refrigerator since our kitchen remodel about 3 years ago. So far no issues.
That's great! They make a great product
Also subzero has an incredible warranty. And customer service is way above any other brand.
Great points!
My 500 series SubZero was installed in 1995. It still working good but I do get buildup of ice beginning at the drip tube and building out sustainably requiring me to chop it out. I will be redoing kitchen in the next 2 months and will use another Subzero for sure. BTW, I’m told there’s a 3-5 month wait for delivery.
Yeah, they are starting to catch up
Right, a year ago I was told it would be over a year. I could do 5 months no problem..!
I have the same problem.iced at the drip tube
I love these SUB ZERO REFRIGATORS❤❤❤❤❤❤❤
They are great!
3:03 *gulp* ok, narrowing down my list of choices....
😂
Me too. My subzero was bought in 1997.compressor was replaced last year.but iced at the drip tube now
Do you have a video on Miele refrigeration?
We can put it on the list!
Our SubZero lasted 22 years before dying this year. After two repair attempts the compressor basically was going. Replacing it, we were warned the new units last only 10 to 12 years as they as with everyone else have cut costs. So we plan to enjoy it as long as we can until the compressor goes again.
Always wondered who says anything lasts 10,12 or 20 years...
@@YaleAppliance1 This was our local appliance chain called Atiorio in CT. I asked the installer (also their repair person) how long on average it lasts. He said if I maintain it by cleaning the internal compressor grill every 6 months like I do for dust, I am guaranteed to get 10 to 12 years of reliable service. After that, it just depends on the unit. My parents in FL also own SubZero and their last unit lasted 14 years before the compressor went. They just bought a new one three years ago so we will see how long that lasts as well as mine.
This was my question because a lot of old appliances have ran for 15-20 years. Once they die they are replaced with stuff way more expensive and they break in under 5 years. Complete trash. So I hear people saying sub zero will last 20 years. Well yeah I’m sure they do but are the new ones built to the same standards or are they cheap like everything else.
@@redman2751
I would like to know this as well and brands all across the board are not built like they used to be.
I think your question may have been intentionally avoided.
From research it is the compressor w/sub-zero and or ice makers on all brands.
We have had a Pro 48 for 7 years and it has started giving us the 40 EC error for the past year. We reset the unit as per manufacturer's instructions or by turning the frig off and on from the breaker. Doing the former, the error can reoccur within 3-7 days whereas doing the latter, the error may not occur for 2-6 weeks. Service has come out and told us there is nothing they can do without having the frig actively in error which I can't do because it takes them several days to come out and I don't want to burnout the compressor. Love this refrigerator, but I am getting frustrated with this issue. I expected better for the price and reputation.
If you purchased with us please contact our customer service directly so they can help you resolve. If you didn't purchase with us, suggest you talk to your dealer and Sub-Zero directly.
How much more difficult is it to open due to vacuum seal?
A bit more
As a General Contractor I couldn't agree more. Good job. Sub-Zero all the way.
1:09 refrigerator shows error code 40 EC
That was from a display unit in our showroom.
Can you do a video of true vs subzero?
Thanks
Like this one...ruclips.net/video/6_uVFmmfMok/видео.html
I'm a tech sub zeros get five stars out of me and if you can't afford one go commercial for 1/3 the price !!
Thanks for sharing!
What does that even mean?
I just purchased a plain old GE Profile counter depth .Just so much in the budget. Hope it works well.
We bought the largest one door GE, in 1992, no frills. I didn't want the narrow 2 door ones. Had an ice maker set up, but we never got around to istalling the ice maker. We replaced it with a newer GE before we sold the house a few months ago. It was still running. I wander if the new GE's would last that long.
Watching this after I’m cleaning my subzero glass fridges and one of the brackets UN-glued to the glass shelf… I don’t even know how to fix it. No one’s made a video. That’s pretty low quality adhesive
Sorry to hear this. If you purchased with us please give our customer service a call to discuss options.
Did you get this resolved? Did you call Sub Zero?
Nice refrigerator
Thank you
Or you can just by a double fridge/freezer which are completely separate.
yes you can
Good point!
Thank you.
You're welcome!
YA, HI Back in the day, there are/were MANY SUB ZERO units in THE ORANGES, NJI. I fixed a few, the last being over in the 70sthe HOT GAS SOLENOID COIL BURNT OUT, so it was replaced, the owners had it in a home they bought , THE REFRIGERANT WAS R22 , with hot gas defrost ! CHERIO🇺🇸🇺🇸🇺🇸🇺🇸
My neighbor only just replaced a compressor on one of her Sub-Zeros and she put them in in 1997. Not cheap though, about $1500.
Any new subzero innovations in the pro 36or 48 for 2021? I heard all new lcd controls on all wolf stuff 2021.
Sub-Zero has not performed/announced any changes in these units for 2021.
@@YaleAppliance1 can you do a video on the subzero pro series? There are not too many videos out there about the pro series
How quiet is it?
No sone rating, but its quiet in my kitchen.....and it is open to my den
Best refrigerator after having Viking for only few years
Not a high standard, but I agree.
So it's wolf just as reliable, or does that reliability not carry over to the cooking line?
Wolf sells amazing products across all categories of cooking. They all service well.
@@YaleAppliance1 yeah, but are they considered as elite as sub-zero? In refrigeration, nothing can touch SZ. No other brand has come close to the reliability of SZ, which is why they have the status they currently have. I'm just trying to figure out if Wolf is considered to be in the same elite tier with cooking, or if they're more comparable to other high end cooking brands. Also, it's so common for quality to suffer during a buyout, so I wonder if there was anything like that after the Wolf buy out in 2000. I certainly would hope a company like SZ wouldn't let quality go down the drain, but sometimes it's just accidental.
Wolf is elite in cooking. Service and reliability have not suffered since the acquisition. There are few others to consider if looking for the "best" cooking products. Depending on the types of products you are considering for your space, other brands to consider would be Gaggenau and Miele.
Wolf and Subzero are owned by the same company. Wolf is the brand for cooking appliances, Subzero for refrigeration and Cove for dishwashers.
Subzero owns wolf, so they are the same company.
Is it better than the Japan made Panasonic refrigerator?
Yes, Subzero still makes the best residential refrigerator though companies like True are nipping at their heels.
@@YaleAppliance1 and Gaggenau
The real issue is that the lowered price point stuff doesn't last!
Not exactly true.....
With the reliability of the average refrigerator diminishing, Sub-Zero stands tall.
Love SZ...Refrigerators are getting better
way overpriced and way too tall to even fit in my modest kitchen. I rather save 14k and get a SS cheaper brand like LG that looks as nice and easier on the pocketbook. Now a nice gas range like a Wolf or Viking is worth splurging on as I cook a lot!
I think it is overpriced with about same life expectancy, and similar issues as others l thought l might want to splurg on one, but changed my mind after reading the comments.
American made!
Family owned!!!!
Nah. I prefer Scorpion refrigerators
Not deep enough
So I can buy between 9-15 LG side by side fridge/freezers for the price of a Sub-Zero model. That makes no sense. People buy Sub-Zero for bragging rights, that's it.
And you would have those 9-15 LG fridge/freezers for about 5 years and have TONS of service calls - if you can find a certified repairman in your area or a parts dealer. Meanwhile, your food goes bad in 1/3 the time of a SZ. But, yeah, I am sure to you "That makes no sense." smh
When designing a house you may want the panels to cover the fridge and the flexibility that an all-refigerator model offers. In the great scheme of things they are expensive but are built to last.
Sub zero everytime
Sounds like a Frig for the rich?
Definitely