Thanks so much for watching and supporting the channel my friend I really appreciate it. I truly believe you are going to love it. It has some minor negatives as everyone has stated but........the game play is awesome. Even better than that is the epic sound track from the game. If you are a Star Wars fan then you will love this machine. I certainly do. Just hearing that music and lines from the movies just gives you a great imerservie experience. Let me know when you have it set up and have played it. I would love to know your opinion. Have fun bud!👍
AFM Cabinet here in Canada. Thanks for the tips on the legs being tricky/misaligned during installation. I did manage to get all 4 legs screwed in without too much issue but I did find 2 legs tougher than the other ones. Based on your comments I started by screwing in the single bolt first and then putting the other 2 in after. Seemed to do the trick. Otherwise, no other obvious construction issues that I can see. Other table issues, noticeable lag on the one table (whitewater) as others have reported. Buttons are way too soft spongey for my liking (will replace). Screen door effect on glass (horizontal lines) at certain viewing angles (will replace glass). Decent product overall (visually stunning for an arcade) but haven't had it long enough to know if there are long-term durability issues.
Hey Brian, thank you so much for a very thorough review of the AFM cabinet. I am glad you were able to get the legs on in that way. Unfortunately for me. The back plate was just too deformed on one side to be able to attach them any other way. The other things you mentioned seem to be the standard complaints unfortunately. I am also going to change out the buttons my self. They definitely can use an upgrade. Well I am very happy you have your table and it is working well. Have a great time with it and please update me if anything changes. Thanks you so much again to take the time to help everyone out with your experience. I really appreciate it my friend.👍
Geez, i would have written this exactly the same Brian. Whitewater is almost unplayable with the lag. Thank goodness its the only one. But i did replace the plexi glass with actual glass, totally eliminates the horizontal lines. But i have been playing it for over a week, and easily over an hour at a time with no problems.
Ya, I am enjoying the product overall. AFM is definitely the highlight table for me, followed up by Medieval Madness and Arabian Nights, with FishTales and Getaway being pretty good runner-ups. Not sure about the other tables yet as I didn't play them as a kid. If anyone has a recommendation on what buttons seem good to use let me know. Also, bought a custom piece of tempered glass for $54 CAD that should do the trick. Lowes no longer cuts glass here due to liability issues apparently.
@@martygonsalves298 Thanks so much Marty for adding your experience. We all sincerely appreciate it. I bet it does look a whole lot better with the actual glass installed. Thanks again👍
Thank you for the fix- great idea- I have heard a lot of people had this issue- in preparation of receiving my table I went out and bought these nuts- fortunately for me I had zero issues with the alignment of the leg bolts.
You are very welcome my friend. It is a pleasure for me to help the community in any way I can. I am happy you didn't have that issue. Also thanks so much for watching and supporting the channel. I sincerely appreciate it. 👊
I've had the Marvel pinball for nearly a week, now, and it's been on for several hours each day, no problems. Mind you, it's been idle, a lot. I've had my Star Wars pinball just one day, now, and it's been on for several hours, no problem. The only major problem I had was the backbox mounting. The holes for the left side of the backbox, inside the cabinet, don't line up with the holes for the backbox, it's self. In fact, it's like the plate that has the threaded holes is moved away from the back wall of the cabinet, a fair bit, compared to the right side. I'm guessing the only thing for it will be to drill, and use your molly bolt solution to properly affix the backbox, securely. I did notice some difficulty in getting the leg bolts started, but was able to get them all done, no problem, after very tough starts on each bolt. Thanks for the video. I'll update, if I experience any of the issues mentioned.
Thank you so much for you in depth review on both of your machines. I am sorry to hear about the bolt alignment issue. It seems there are various issues like this but in the grand scheme of things we know that issue is only a minor inconvenience, but we still hope Arcade1up addreses these issues in the future. It is awesome to hear they are working perfectly at this time. Thank you so much again for updating all of us on your experience. Have a great time with your machines. Also, thank you for commenting and watching the video. It is greatly appreciated my friend.
I previously commented about receiving mine today. I want y’all to know how proud I am to say I own this machine and how fantastic it is. Bright colors (still 720 sadly) and a passable solenoid system. Setup was a breeze although DONT do what I did and use a regular screwdriver 😂 If you have a screw gun use it and save time.
Awesome to hear you received it. So happy to hear all is well and you love it. It is an exciting machine. Especially hearing the awesome Star Wars music. Have fun my friend.
I had the same issue with the legs. I know I saw this somewhere else but I had already figured it out on both the star wars and marvel tables. If you just completely tighten in the two bolts on one side of the leg, the bolt hole lines up on the other side. Worked perfect on both my tables. I think where the metal legs have a counter sink for the bolt it prevents it from lining up with the hole cuts in the wood. When the two bolts are tightened in first, it forces the last one into place.
Thanks so much for adding your issue Phillip. It was great you were able to do that with yours. At first, I tried that with mine. I also removed the threaded back plate all together. That's when I saw how bent and defective mine were. There was no way for me to jimmy it around to get a fit. It was that defective. That's why I had no choice but secure it that way. I appreciate you taking the time to share your issue. It will definitely help the rest of the community. Just One question did you receive your machines in Canada, or the States?
@@JesterTester your welcome. I live in the states. Thanks for doing this video! While I haven't had any other issues so far I will be keeping an eye on the responses.
I'm one of the people you mentioned who had the playfield monitor issue with the Star Wars cabinet. It went totally black mid-game. It appeared as if the backlight went out, as the image could still be seen a little, if you looked very closely at the screen. I returned the unit to the store (The Source) for a refund. I've since bought a new unit (this time from The Brick) and am hopeful that the first unit was just bad luck. That being said, I did add the seller's 3-year extended warranty (for $89) just in case.
Thanks so much for adding your info Jason. Yes I did see your monitor issue. One thing I have noticed is one of the emails I received was from someone in Canada with a major issue. And then I heard of another. And now you have reported yours Seems like at this time the Canadian market is showing these issues first. It could be that most of you received your machines first, for the most part. I really do appreciate you adding your problems to this thread. Hopefully we will start getting a picture as to how widespread this issue is. Sorry again for your troubles my friend.
Hey Jason, I understand your trepidation. But , I have to say after seeing the AFM pinball table I have fallen in love with the look on that one. The real word tables were done very nicely. They are scaled beautiful and the colors look great. I have been now on the fence about that one now myself. Lol. Thanks again for stopping by bud.👍
I have a similar issue on my star wars as well. On the front 1 bolt on the single side, same as the one you showed, I cannot line it up to put the bolt in. If I have the leg off, I can directly screw the bolt in, but with the leg in place, I cannot get it to thread. I spent at least an hour trying to figure out what was wrong. So it is not just you.
Hey buddy, thanks so much for checking in and sharing your situation also. I know it was very wierd to me. I did everything to put different legs on at different times. Kept them loose to try and jostle them around thinking I could somehow manipulate them into position. Then finally I removed the back plate entirely from the cabinet to take a good look at it. Its then when I noticed the single hole was severely deformed and twisted. Same with the other on the same side. At that point I knew there was no way this bolt was threading in unless I redrilled it an tapped new threads. So it was easier just to use the 3/16" bolt and wing nut. Thanks so much for checking in and commenting to help everyone out. I sure do appreciate it my friend. Keep me updated on your machine ok.👍
Good information. It's kind of like when people have told me never buy a year one of a car with a new body style or new engine setup. Hopefully they get things figured out for their next wave of machines. Hopefully they take care of the folks that got these ones with problems too. I myself will wait to see what else comes down the pike pinball wise. Holding out for that perfect Back to The Future pinball. LOL Good video 😎👍
Hey bud, yes I agree you do take a gamble whenever you buy anything first off the production line. You become the test rat so to speak. Lol. I hope that these really are isolated issues, which very well could be. But time will definitely tell. Thanks again for watching and supporting as always my friend. 👍
Try this... Start each screw in...DO NOT tighten them until all are threaded. Then goes in easy. All of my would not fit without doing this. Also I have had it powered on and playing for a couple hours straight two different times so far with no issues.
Hey bud, thanks so much for watching and commenting. Yes I actually did do that at first. I had to do that with the right side. But the left side was completely different. Nothing I did worked. It was so bad, I finally decided to remove the back plate off the left side to inspect it. When I did it was so deformed it was crazy. I should have taken a picture of it to show. There was no way the screw was going in no matter how you jostled the legs. That was my only option. Anyway, I am very happy to hear you are having a good experience with yours and no problems. I really appreciate you sharing your experience with the rest of the community. It definitely helps. Thanks again for watching and supporting my friend. 👍
None of the 4 solenoids work on my Marvel pinball right out of the box. I haven’t heard of anyone else having that problem. Arcade1up says I need a new Power PCBA...which of course isn’t in stock. The threading for one of the head attachment screws is also stripped out.
Hey Brian, so sorry to hear about your issue. No, your the first to have all the solenoids not work out of the box. I have heard of them failing quite quickly though. One other here had a problem with his accelerometer not working out of the box. And you had the threading problem also. It figures there are no parts at this point. Well, thanks so much for adding your experience. All this information will definitely help the community.
Up in Canada so I have an afm cab. Perfect still after a few hours of use, definitely used for an hour at a time today. Only issue which was right out of box, is my accelerometer (nudge) is completely non-functional!
Hey Brandon, sorry to hear about this issue. Now that is the first one I have heard about the AFM machine having an issue. One of the emails I received about the PCB failure was also from a fellow Canadian neighbor of yours. Thanks so much for adding your information for the community. It definitely will be helpful for all. 👍
@@branbeck Yes, I am sure they will send you out a new accelerometer. Really though, I never really nudge the table anyway so I never use that function. But you definitely should have what you paid for. But, hopefully that will be your only issue. Thanks again my friend. Please keep us updated if anything changes.
@@lacrossed55 Its not good on the Star Wars table either. I don't even bother using it. You literally have to smack the table across the floor and even then the ball doesn't even move in the right direction. Useless
Had marvel for a week now. No issues with putting it together. Legs went on very smooth. Did the 2 bolts first then put in the single bolt on each leg. No playability issues yet either to speak of. Everything working great with about 6 to 8 hours of play each day so far.
Hey Kevin, thanks so much for commenting on your table. I am very happy to hear you are having a great experience so far. I am liking what I am hearing now. It seems there are more positive stories coming in than negative ones. Thats what I was hoping to hear. Well thanks again for sharing and helping the community with your experience, and please keep us updated if any changes. Have a great time with your awesome new Pin. Thanks again for your support my friend.👍
@@JesterTester thanks and if anything changes I will update here. Still waiting for star wars to arrive and have AFM on preorder. This is a great unit and don't regret this purchase one bit.
@@JesterTester received my star wars pinball on Thurs. No issues so far and leg installation was a breeze. (Did the 2 bolts first then the single bolt on each leg) also did Restalgias solenoid mod on both pinballs and it makes a huge difference.
I REALLY struggled with the legs on mine as well. I was really close to taking tools to it to widen the holes in the legs when I was finally able to get them secured without modification. But it took a lot of fussing. I'm pretty handy and I bet I had it all done but the legs in maybe 10-15 minutes. Then the legs must have taken at least a half hour, with a lot of cussing and even some sweating.
Lol, I know exactly what you mean. Thats the way the right side of mine were. I had to keep loosening the legs and fiddle and jostle them around to finally they all fit on. But......the left side was completely different. After a long while, I said some is definitely wrong. So I decided to take the back plates completely off the left side to inspect them. When I did I was then able to see that the single threaded hole on both the left side plates were severely damaged and distorted. The threading was incorrectly done and the hole itself was oblong and not round. So the screw would not even screw into the opening with the plate off. So my only solution would be to drill a new hole an re tap new threading or use the thinner bolt which in turn was the easiest solution. Hey thanks so much for sharing your experience. I really do appreciate it along with your support of the channel.👍
@@JesterTester On mine I felt like a couple of the legs weren't bent quite all the way to a 90° angle and that was the problem. I was able to put the bolts in without the legs present, but going through the holes in the legs just wouldn't allow the bolts to get started. Two legs went on like a breeze and the other two were a major struggle. My solution was going to be to either enlarge the holes on my drill press or just grab a file and open the couple troublesome holes up a little on one side. I almost destroyed the threads on the bolts trying to force it together. They really need to address the leg fitment on these!
@@tjwright Yes without a doubt, there are many different issues regarding the legs. Now that is the problem I had on the right side. But the left side the screw wouldn't screw into the plate alone. So I removed the backing plates on the left side and found the threads were definitely defective. The hole was oblong. So the only recourse I could have done was re drill a new hole a tap new threads or just use the thinner bolt. Of course I took the easier way out. Lol. But you are correct the need to addre this. Thanks again for all your information. It is very helpful to all.
I had the same PCB issue with my Attack from Mars pinball machine. I contacted Customer Support and they are sending me a new PCB, for a fee of course, because my warranty has expired. I haven't received it yet, but once I do, I hope it works.😢
Hello Earl. I'm sorry to hear you had issues with the AFM machine. I hope the new PCB fixes it for you. If I can ask you a question, I ask all of the people who have had issues with the pinball machines. How many hours of game play would you say you put on your table before trouble started happening? Also, on average, how many hours do you leave the table on during a session of gameplay? I have been asking these questions to see the life expectancy of these PCB cards. Hope it all works out for you, my friend. Thank you for sharing your issue so the rest of the community also knows.
We bought the Attack from Mars machine about 8 months ago. We don't use it much. My husband started playing it more this last week, and today the machine went black on the play screen and the digital score screen. The power stayed lit for the backscreen. We turned it off and turned it back on, and it lit up fine for a few minutes, then went black again. Turned back on and it came back up but don't know for how long. Is this a problem that other people are having? It is very frustrating with the amount of money these machines cost and only have a 90 day warranty.
Hello, I am sorry to hear about this problem. There are two things I would check. One would be when you turn the machine on for the few moments it is lit, can you hear the pcb fan running. You would hear it better from underneath the cabinet. I know it would be difficult to get on the floor and listen to the bottom of the cabinet. But if the room is quiet, you still should hear the fan running when you turn it on. The other odd thing is that you said both the play field and the DMD screen come on and then go out. I would first check the main wire that comes out of the pcb box under the playfield that goes to your DMD screen. If that wire is secure, then the only thing left would be a bad PCBA card. It's so tough to diagnose these issues without being there to isolate it myself. If your back box is staying lit, then the power brick should be fine. I would definitely check the wire from the pcba under the playfield going into the back of the DMD screen. Some people have had loose wire connections with this. And others unfortunately had their PCBA cards overheat and go bad. I wish I could help further. Let me know how you make out with it. Thank you for letting me and others know about the issue.
Also, one other thing. Do you know how to do the diagnostic test on your machine? I would run that if you can get it to initially turn on. I explain it a bit in one of my videos. I will leave a link for it below.
Here is the link for the video. Ignore the part about the g sensor. Just go to the part where I run the diagnostic on the machine. ruclips.net/video/kcPJccPXDnE/видео.html
Also, you will see the black wires I am referring to to check when I have the playfield open. They go out the back of the pcba box and snake up to the DMD (score screen)
Really? I did not know that. Well good for Arcade1up stepping up. But the problem on mine was the back plates were severely damaged and defective. I took the left side off and the threaded holes were distorted. They were oblong in shape and the threads were messed up.....on both plates!! So, my only recourse would be to drill a new hole and re tapp some threads......or just use the thinner bolt to bypass the distorted threads. So that's what I did. It worked great. Hey, thanks so much for commenting and letting me know. I really appreciate your support. Please🙏consider subscribing. I want to start giving out some cool giveaways to all you great supporters. But I have to reach 1000 subs before I do. It's going to be awesome. And please spread the word. I would really appreciate it my friend.
I am getting mine today after ordering it 2 days ago on the GameStop website. I’m wondering if this was a problem with just the first shipment because I’ll be devastated if these things happen to me. I saved up forever to be able to afford this
Congratulations!!! I think you will be all right. The troubles seemed to die off after awhile. Just looked like a few bad ones off the first lot. Please let us know how you make out with yours, though. We all are still curious. Have a great fun time.....You are going to love it. Thanks for supporting the channel my friend. I really appreciate it.
I turned our SW machine on and got no sound once. I started a game and everything and there just wasn't sound. I thought the speakers had gone out. Turned it off and back on and it fixed it though. Fingers crossed it lasts.
Wow, that's a bit suspect. Mabe a loose connection? Possibly. That is definitely something to keep an look at for. Please keep us updated if that happens again. Thanks again for sharing your info. Everyone sharing has really been a help for everyone, and I truly thank you.👍
This just seems way to crazy. Why didn't you just loosen the screws holding the bracket? Then you can move it around and get the 3 bolts started and tighten everything back up. This is a common expectation when working on things like a car.
Hey bud, thanks so much for commenting. Yes absolutely correct. But I guess you didn't read my other comments. That is what I did at first. But then I decided to take the back plate off completely on the left side to inspect them. The single tapped threaded part of the plate was severely defective and deformed. The only two options I would have had was to re drill a new hole and tap new threads or just bypass the threads altogether and use the thinner bolt with a nut on the back. Trust me I understand, I have been in the trades for 35 years. I appreciate your comment and idea though. Thanks so much.
I purchased my marvel pinball a year ago and barely starting playing it a lot. A couple weeks ago the screen just started blinking green red blue black and gray after being on a couple of hours. I turned it off and a couple hours later it was working again. This last weekend the same issue but now when I turn it on the screen is still just blinking the same 5 colors and running diagnostics doesn’t fix the problem. Arcade 1up support suggested I pay 150 for a new LCD but I’m not quite sure that’s the issue. Any ideas?
I am sorry this has happened to you also. It has also occurred to others with every table. AFM, Star Wars, and Marvel' A few things I will ask. First, is your fan inside the pcba working? You should hear it when you turn your table on. Also, is it stock, or has it been modded with the pinner mod? Also, is Arcade1up stating you need a new display monitor or the power upgrade with a new pcba card? Also, if all that checks out fine. You can try to turn off the unit. Move the flash switch forward on the pcba can. Turn your unit on. Don't touch any other buttons. Leave it on for a min. Turn the table back off. Go back to the back. Switch the flash switch back to the original position, and now turn your table back on. See if it boots up the way it should.
Had my marvel Pinball for 2 weeks. Played it for a coupe hours yesterday and it went black and won’t power on now. Looks like the PCB might be fried? I get power in the power cable and in the power PCB but not in the main PCB. Still waiting to hear from Arcade1up
Hello Cal, I am really sorry to hear you are having these issues. I have spoken to many people who had issues like you had. Many of them started because their PCB fan wasn't working out of the box, or it stopped working after a while because of a loose wire connection. Of course they didn't know it but that is what caused a large percent of the PCB boards to fry. I have told everyone every time you turn on your machine you have to verify your fan is working. Listen up underneath while the volume on the machine is turned down you should hear the fan rotation. Of course I don't know if that was your issue it could have just been a bad PCB. I hope Arcade1up addresses this for you. Their customer service has been pretty good in the last few months. If you can ask for Amy to help you out. Thanks for letting everyone know your issue Cal. Sorry it had to happen.
After about a hour of game play on the Darth Vader game i was on multiball mode and hit the new record high then as a ball was ready to be sprung into play it glitched. Couldn't launch the final ball. The flippers worked but not the launcher. Have you had a similar glitch?
Hi Andrew, I have to say that all the issues I have heard about that is the first one I have heard of with that particular glitch. But, it may be all related to the same issue with the machine many have had. Including myself. After playing an hour or more, some machines have overheating or power issues. Which I have had myself, which causes gameplay glitches, lags, or burned up pcba cards. I had to purchase the new power kit from Arcade1up to get it running again. It blew my pcb. Many people have de-cased their pcba card housings to allow more air circulation and found it fixed the glitches lags and other issues All that said, yours maybe an issue with the optical sensor board that registers the plunger input. I would definitely suspect that part first off. I would reach out to Arcade1up for that particular part. If it happens again, see if you can launch the ball with the red button instead of the plunger. If it works, then the trouble is definitely in the sensor board for the plunger. If they both don't work, then the pcba may need the upgrade. Hope I was helpful. Reach out anytime if you have any other questions. Thanks for watching.
Same here, i had to take a screwdriver and bend the hole on the leg open more so that it would fit, then my screen took a crap a week into having the cab
Wow, unbelievable. Are you in the States or in Canada. Just trying to establish a running report of issues, and geographical locations were they are happening. Thanks so much for sharing your situation. It definitely will help out the community to know everyone's issues and just how widespread this is. Please update any further information going forward. Thanks so much my friend. So sorry about your issues.
@@JesterTester yeah im in new york, i posted the pictures on the fb page last night of the white washed out screen, i think you were talking about it in ur video
@@bowisfurious Yes you were the other monitor issue. Ok you are in the New York area. Well now the issues are balancing out. They started mainly in Canada now we are seeing it everywhere. Thanks so much for adding your experience. It definitely will be helpful for all. I am compiling a report for Arcade1up to see what their response will be to all of this. Update me please with any further information you hear. Thanks so much my friend.👍
If this is the case then arcade 1up needs to tell to future customers like me.. Or turn it into a fiasco like playstation 5 or xbox one x.. And scalpers are buying them up. Just too sell them at scalping prices. And arcade 1up and best buy website isn't saying anything. Weird.
I agree completely. I don't understand why Arcade1up has stayed so quiet regarding the whole Pinball situation. They really need to be a little more transparent with their customer base. Thanks so much for watching and commenting my friend. I really appreciate your support. 👍
8:23 our machine has full power and sound but won’t advance to turn the game on - we press the launch button to start but the game does not ever start. The buttons work for other things, maybe a software glitch?
Hi, I'm sorry to hear you are also having issues. Do you even have a game screen present? Or is it just a blue screen that never gets to the main screen? Open up the back and check all your connections first. Hdmi, cable running from PCBA card to second encoder, etc. If all wiring is connected. You can try turning off the cabinet. Going into the back and switching the flash switch to the off position. Then turn your cabinet back on for 3 min and don't touch anything. Then go back, flip the flash, switch back to the on position, and turn the cabinet back on. More than likely, though, your main pcba is going bad. Many others, including myself, had to purchase the updated power kit with a new pcba card from Arcade 1up to fix the issues with the Star Wars pinball machine, unfortunately. If you need any more help, please reach out to me.
Yes we have the game screen and the lcd screen, and on first glance it looks like it works, but we never get past “push launch to play” - however the launch buttons work fine?
@chandrasams654 I will leave a link to my other video on my Attack From Mars video showing you how to run through diagnostics. Just ignore the part for now opening up the machine. You just can run diagnostic tests with your machine the way it is. Run my Attack from Mars video from time counter 6:40 If you have any problems please reach back. ruclips.net/video/kcPJccPXDnE/видео.htmlsi=ySsTqV6k12bzIAz9
I've got a Star Wars pinball. I've probably played it for about an hour a few times. Solenoids, PCB, accelerometer all seem good still. But a possible widespread issue clouds my enjoyment. These machines aren't cheap. If there's a widespread issue, I'll be watching how Arcade1Up handles it. If there's a known problem with Wave 1, there should be recalls, extended warranties and replacements for early adopters. Otherwise, the lesson is: don't trust Arcade1Up products with your hard earned money and certainly don't be an early adopter of Arcade1Up products.
I agree with you completely. But here is a little light at the end of the tunnel, so to speak. All the reports and emails I have been receiving have all been very positive experiences now. Many, people have checked in with their stories and stated they have played for hours on end. Put it through grueling testing with their families. So far everyone is saying theirs is working well. So their seems to be a balance shift to the more positive side. I hope it does continue that way, but only more time will tell. So until anything changes enjoy your machine to its fullest my friend. I am doing the same. Mine is still running smoothly also. Thanks so much for watching and commenting with your experience. It really does help the community out, and I appreciate it sincerely. 👍
@@JesterTester Glad to hear it and thank you for the information! Much appreciated. It does make me feel better. To be fair to Arcade1Up, I gotta say, I do love the machine. So much fun, and with all the features, well worth the $600 bucks. I'm just sayin' at that price it should last, and at that price, VERY worth it and extremely fun and satisfying machine. I've always wanted some kind of pinball in my house, and I'm very happy that the Star Wars machine is it.
@@esmondkim1357 I absolutely agree with you. The price point that we are at now with these machines are in no way disposable prices. They definitely should be made to last, or at least warranted for a decent time frame. Again, thank you very much for your support I really do appreciate it. Enjoy your table and have fun!
I agree. I purchased the arcade1up Attack From Mars pinball 13 days ago and the damn pcb is already having trouble booting up. I have to turn the machine on and off like 4 times to get it to work. These pinball machines are garbage. 🤬👎
@traviswright456 Sorry to hear that, Travis. Be sure to put in a ticket while you are under warranty with Arcade 1up. They will send you out a new power kit with the new PCBA board. If you run out of the warranty period, they will charge you over $100.00 for it. Hope it works out for you. Thanks for commenting and letting everyone know.
Got about 8-9 hrs on a marvel with no trouble so far, except the back screen will fail if you restart a game to many times. Other than that had to put the legs on loose then tighten.
Back dmd display, it only happens on fast game restarts after a few, been testing its limits after I saw cool toys fail. So far so good played every day for a week 1-2 hrs at a time. I might open it up and heat sink all the chips.
@@RickJames31tch oh ok got it. Well I am happy to hear everything else is working well so far. I agree with you. I was also looking into some cooling upgrades myself. Please let me know if anything changes. Thanks so much again for checking in. I really appreciate it.
just got my Star Wars and after about a week of play I am getting static from the speakers. this doesn't go away even after I turn the volume down all the way. Has anyone else had this issue too?
Hey Mike, sorry you are having that issue. Did you check the connection to your speakers well. All wires and connectors going in and out. Could be a bad HDMI cable. Try doing the isolation test at the beginning of start up and see if you hear it there also. Press and hold all buttons and slide power on. Keep holding your buttons until you go into diagnostic mode. See if you hear it in your speakers after it does a sound check. Check back with me and let me know.
Hi I got the attack from Mars pinball machine and have the same thing happen.after playing over an hour.I don't have the monitor come on just the top sceen does.Ihave tried to reset it but it does not work.What can I do?I paid 799.00 for this,and only got a couple of mounths play out of it
Hi, thanks for watching. So, you are saying the main playfield is not showing anything. But the score display is working. What is the small display showing? Is the game playing blind? Which means can you hear the game sound but just don't see it. Or is the entire machine not booting up? It's so hard to diagnose these things without seeing the trouble. If the main playfield is not showing anything , have you opened the machine and checked all the videos(hdm)i connections. Is the small display just showing a rotating booting icon? Let me know. Sorry this had occurred to you also.
Thanks for getting back to me,The who play field is not coming on and there is no sound,it's just black.I checked the connections inside they are all good.I payed good money for this and not happy at all.!!Please help if you can many thanks Steve@@JesterTester
@stevenrawlings1 Hello, Steven It sounds to me that the PCBA power kit is going to be needed. I had to change mine recently for the Star Wars pin. Arcade1up sends out a new pcba card and a new power controller pcb. The only thing they charged me $130.00 for it because it was out of warranty. Maybe you can persuade them to give it to you because you didn't have it or play it long.
My warrenty is exspierd to who do I contact to purchase the pcba power kit.?And how long did it take before you got it?Thank you for your time on tis matter Steve@@JesterTester
@stevenrawlings1 Customer support at Arcade1up. It took them a while to ship it out to me around 4 months. But they may have them in stock now. I'm not really sure. If you go to the website and click support, you will see the link for placing a ticket for the issue. I hope all works out for you. I know it is really a letdown, my friend.
Hey buddy, thanks for watching and checking in. Yes unfortunately there has been PCB failures, accelerometer failures, solenoids failing, lcd screens failing, power units failing. I guess time will tell how far reaching this will become. Thanks so much for watching and supporting my friend. I really appreciate it. 👍
Awesome, that is great to hear Michael. I hope your experience becomes the majorities. Thanks so much for commenting, it is definitely helpful for everyone in the community.
Also a pertinent question at this point. Are you in Canada or the States? Because I am recieving more reports of issues from Canada at this point. Please let me know. Thanks buddy. I really appreciate it.
Are you aware one of the reasons these pinballs are so late getting to market is due to the games crapping out when playing/leave machines on for long periods of time? This is according to Mel and John D
Yes, I do remember them saying that at the beginning. Thats why the delay was instituted at first. But that issue was supposed to be resolved. That is why I wanted to see if this is still the same issues that were present at the beginning. Thanks for your info. I appreciate it very much.
@Steveleebeck Sorry to hear that. It sucks. Arcade1up has a new PCBA replacement kit. It's a bit of a different setup than the original. I had to do it with mine. If your table is in warranty It will be free. If not, then they will charge you for it. With shipping, it was like $100.00
Really? How many of them were affected? Thanks so much for adding your experience to the channel. It will definitely help the community out. And thanks for your support I appreciate it my friend.
@@richardsereno9270 Ok, glad to hear it wasn't the more serious issue. Thanks so much for watching and commenting. Glad the video helped a bit. I really appreciate your support.
And here is the annoying part. Before the company put anything out. The community vocalize exactly what they want to see in a pinball table. It must of been said to John D a thousand times. About the resolution, gamely, speed, power, etc. They knew exactly what the people would be expecting. But still falls short of key elements. I dont get it. Hey , buddy thanks so much for commenting and watching. Everyone really appreciates your input, especially me. Oh and please if you haven't subscribed, please do so. I am trying to hit 1000 subs. We are so close. Because after 10000 I am going to be giving away some really cool products to the subscribers. Thank you so much🙏
Hello Adam, thanks for reaching out. Sorry for the late reply. I have been hit with the flu bug and have been out of commission for a while. I am sorry to hear you are having trouble. Which issue are you having?
@@JesterTester it’s ok I fixed the legs not being flush to cabinet you have to make sure the single bolt side goes in last after tightening the two bolt side works everytime you won’t even need the bolts with wing nuts
@@adamstevenson6872 I am very happy to hear that. Yes some was not so out of wack that you could move the screws around until they fit. But some others the threaded hole were in no way lined up to the cabinet no matter what you tried. But I am very happy yours were the ones you could move them around until they all went in. Great job. Enjoy your table my friend. If there is anything else you ever need help with or just want to discuss, I am always happy to hear from you.👊
@@JesterTester I just had a issue with marquee from arcade game factory for my Mk2 legacy cabinet no matter which way I put it on either back plate wasn’t able to slip under back of marquee panel and when I’d fix that The peg holes would show under it I am waiting on a different kind from. Same place to see if it goes in right but man talk about pulling hair out these cabinets aren’t cheap and these guys don’t include instructions they with there products kinda sucks and they say it’s easy lol then why guys like me feeling super stupid it was a deluxe for legacy real pain
@@adamstevenson6872 I understand completely with that issue. Although I have never had a product from the Arcade game factory, I did buy a aftermarket one for the fist Gen mk2 from Arcade mod up. That one was a horrible mess. It wasn't properly sized so light bled all around it. Plus you could see the screw reflection that held the marquee on as clear as day on both sides of the marquee. Well hopefully they will be able to fix the issues on yours. Let me know how you make out with it. 👊
![[2024] Easiest & Cleanest Modding Arcade1Up Mod Method! Step by Step (No Experience Needed) Batocera](/img/1.gif)
Thanks for the video. I pick up my Star Wars later today. Passing the time at work watching reviews.
Thanks so much for watching and supporting the channel my friend I really appreciate it. I truly believe you are going to love it. It has some minor negatives as everyone has stated but........the game play is awesome. Even better than that is the epic sound track from the game. If you are a Star Wars fan then you will love this machine. I certainly do. Just hearing that music and lines from the movies just gives you a great imerservie experience. Let me know when you have it set up and have played it. I would love to know your opinion. Have fun bud!👍
AFM Cabinet here in Canada. Thanks for the tips on the legs being tricky/misaligned during installation. I did manage to get all 4 legs screwed in without too much issue but I did find 2 legs tougher than the other ones. Based on your comments I started by screwing in the single bolt first and then putting the other 2 in after. Seemed to do the trick. Otherwise, no other obvious construction issues that I can see. Other table issues, noticeable lag on the one table (whitewater) as others have reported. Buttons are way too soft spongey for my liking (will replace). Screen door effect on glass (horizontal lines) at certain viewing angles (will replace glass). Decent product overall (visually stunning for an arcade) but haven't had it long enough to know if there are long-term durability issues.
Hey Brian, thank you so much for a very thorough review of the AFM cabinet. I am glad you were able to get the legs on in that way. Unfortunately for me. The back plate was just too deformed on one side to be able to attach them any other way.
The other things you mentioned seem to be the standard complaints unfortunately. I am also going to change out the buttons my self. They definitely can use an upgrade. Well I am very happy you have your table and it is working well. Have a great time with it and please update me if anything changes. Thanks you so much again to take the time to help everyone out with your experience. I really appreciate it my friend.👍
Geez, i would have written this exactly the same Brian. Whitewater is almost unplayable with the lag. Thank goodness its the only one. But i did replace the plexi glass with actual glass, totally eliminates the horizontal lines. But i have been playing it for over a week, and easily over an hour at a time with no problems.
Ya, I am enjoying the product overall. AFM is definitely the highlight table for me, followed up by Medieval Madness and Arabian Nights, with FishTales and Getaway being pretty good runner-ups. Not sure about the other tables yet as I didn't play them as a kid. If anyone has a recommendation on what buttons seem good to use let me know. Also, bought a custom piece of tempered glass for $54 CAD that should do the trick. Lowes no longer cuts glass here due to liability issues apparently.
@@martygonsalves298 Thanks so much Marty for adding your experience. We all sincerely appreciate it. I bet it does look a whole lot better with the actual glass installed. Thanks again👍
Thank you for the fix- great idea- I have heard a lot of people had this issue- in preparation of receiving my table I went out and bought these nuts- fortunately for me I had zero issues with the alignment of the leg bolts.
You are very welcome my friend. It is a pleasure for me to help the community in any way I can. I am happy you didn't have that issue. Also thanks so much for watching and supporting the channel. I sincerely appreciate it. 👊
I've had the Marvel pinball for nearly a week, now, and it's been on for several hours each day, no problems. Mind you, it's been idle, a lot. I've had my Star Wars pinball just one day, now, and it's been on for several hours, no problem. The only major problem I had was the backbox mounting. The holes for the left side of the backbox, inside the cabinet, don't line up with the holes for the backbox, it's self. In fact, it's like the plate that has the threaded holes is moved away from the back wall of the cabinet, a fair bit, compared to the right side. I'm guessing the only thing for it will be to drill, and use your molly bolt solution to properly affix the backbox, securely. I did notice some difficulty in getting the leg bolts started, but was able to get them all done, no problem, after very tough starts on each bolt. Thanks for the video. I'll update, if I experience any of the issues mentioned.
Thank you so much for you in depth review on both of your machines. I am sorry to hear about the bolt alignment issue. It seems there are various issues like this but in the grand scheme of things we know that issue is only a minor inconvenience, but we still hope Arcade1up addreses these issues in the future. It is awesome to hear they are working perfectly at this time. Thank you so much again for updating all of us on your experience. Have a great time with your machines. Also, thank you for commenting and watching the video. It is greatly appreciated my friend.
I previously commented about receiving mine today. I want y’all to know how proud I am to say I own this machine and how fantastic it is. Bright colors (still 720 sadly) and a passable solenoid system. Setup was a breeze although DONT do what I did and use a regular screwdriver 😂 If you have a screw gun use it and save time.
Awesome to hear you received it. So happy to hear all is well and you love it. It is an exciting machine. Especially hearing the awesome Star Wars music. Have fun my friend.
I had the same issue with the legs. I know I saw this somewhere else but I had already figured it out on both the star wars and marvel tables. If you just completely tighten in the two bolts on one side of the leg, the bolt hole lines up on the other side. Worked perfect on both my tables. I think where the metal legs have a counter sink for the bolt it prevents it from lining up with the hole cuts in the wood. When the two bolts are tightened in first, it forces the last one into place.
Thanks so much for adding your issue Phillip. It was great you were able to do that with yours. At first, I tried that with mine. I also removed the threaded back plate all together. That's when I saw how bent and defective mine were. There was no way for me to jimmy it around to get a fit. It was that defective. That's why I had no choice but secure it that way. I appreciate you taking the time to share your issue. It will definitely help the rest of the community. Just One question did you receive your machines in Canada, or the States?
@@JesterTester your welcome. I live in the states. Thanks for doing this video! While I haven't had any other issues so far I will be keeping an eye on the responses.
I'm one of the people you mentioned who had the playfield monitor issue with the Star Wars cabinet. It went totally black mid-game. It appeared as if the backlight went out, as the image could still be seen a little, if you looked very closely at the screen. I returned the unit to the store (The Source) for a refund. I've since bought a new unit (this time from The Brick) and am hopeful that the first unit was just bad luck. That being said, I did add the seller's 3-year extended warranty (for $89) just in case.
Thanks so much for adding your info Jason. Yes I did see your monitor issue. One thing I have noticed is one of the emails I received was from someone in Canada with a major issue. And then I heard of another. And now you have reported yours
Seems like at this time the Canadian market is showing these issues first. It could be that most of you received your machines first, for the most part. I really do appreciate you adding your problems to this thread. Hopefully we will start getting a picture as to how widespread this issue is. Sorry again for your troubles my friend.
Thanks for the update on the pinball Jester Tester. Trying to decide if I want to order one of these or wait it out for the next wave.
Hey Jason, I understand your trepidation. But , I have to say after seeing the AFM pinball table
I have fallen in love with the look on that one. The real word tables were done very nicely. They are scaled beautiful and the colors look great.
I have been now on the fence about that one now myself. Lol. Thanks again for stopping by bud.👍
@@JesterTester I agree that Attack From Mars looks amazing! I’ll probably end up buying that one once it becomes available
@@3rdFloorArcade I honestly think that is the best choice.
@@JesterTester possibly
@@Emolga6274 "Never tell me the odds."😉👍
I have a similar issue on my star wars as well. On the front 1 bolt on the single side, same as the one you showed, I cannot line it up to put the bolt in. If I have the leg off, I can directly screw the bolt in, but with the leg in place, I cannot get it to thread. I spent at least an hour trying to figure out what was wrong. So it is not just you.
Hey buddy, thanks so much for checking in and sharing your situation also. I know it was very wierd to me. I did everything to put different legs on at different times. Kept them loose to try and jostle them around thinking I could somehow manipulate them into position. Then finally I removed the back plate entirely from the cabinet to take a good look at it. Its then when I noticed the single hole was severely deformed and twisted. Same with the other on the same side. At that point I knew there was no way this bolt was threading in unless I redrilled it an tapped new threads. So it was easier just to use the 3/16" bolt and wing nut. Thanks so much for checking in and commenting to help everyone out. I sure do appreciate it my friend. Keep me updated on your machine ok.👍
Good information. It's kind of like when people have told me never buy a year one of a car with a new body style or new engine setup. Hopefully they get things figured out for their next wave of machines. Hopefully they take care of the folks that got these ones with problems too. I myself will wait to see what else comes down the pike pinball wise. Holding out for that perfect Back to The Future pinball. LOL Good video 😎👍
Hey bud, yes I agree you do take a gamble whenever you buy anything first off the production line. You become the test rat so to speak. Lol. I hope that these really are isolated issues, which very well could be. But time will definitely tell. Thanks again for watching and supporting as always my friend. 👍
Try this... Start each screw in...DO NOT tighten them until all are threaded. Then goes in easy. All of my would not fit without doing this. Also I have had it powered on and playing for a couple hours straight two different times so far with no issues.
Hey bud, thanks so much for watching and commenting. Yes I actually did do that at first. I had to do that with the right side. But the left side was completely different. Nothing I did worked. It was so bad, I finally decided to remove the back plate off the left side to inspect it. When I did it was so deformed it was crazy. I should have taken a picture of it to show. There was no way the screw was going in no matter how you jostled the legs. That was my only option. Anyway, I am very happy to hear you are having a good experience with yours and no problems. I really appreciate you sharing your experience with the rest of the community. It definitely helps. Thanks again for watching and supporting my friend. 👍
Thanks so much for this information. Very informative indeed.
You are very welcome Kayleigh. Thanks again for stopping by and watching. I appreciate your continued support.
None of the 4 solenoids work on my Marvel pinball right out of the box. I haven’t heard of anyone else having that problem. Arcade1up says I need a new Power PCBA...which of course isn’t in stock. The threading for one of the head attachment screws is also stripped out.
Hey Brian, so sorry to hear about your issue. No, your the first to have all the solenoids not work out of the box. I have heard of them failing quite quickly though. One other here had a problem with his accelerometer not working out of the box. And you had the threading problem also. It figures there are no parts at this point. Well, thanks so much for adding your experience. All this information will definitely help the community.
Up in Canada so I have an afm cab. Perfect still after a few hours of use, definitely used for an hour at a time today. Only issue which was right out of box, is my accelerometer (nudge) is completely non-functional!
Hey Brandon, sorry to hear about this issue. Now that is the first one I have heard about the AFM machine having an issue. One of the emails I received about the PCB failure was also from a fellow Canadian neighbor of yours. Thanks so much for adding your information for the community. It definitely will be helpful for all. 👍
@@JesterTester Yeah! Atleast I've got one and it's working well, lots of fun! I'm sure Arcade1up will take care of the issue!
@@branbeck Yes, I am sure they will send you out a new accelerometer. Really though, I never really nudge the table anyway so I never use that function. But you definitely should have what you paid for. But, hopefully that will be your only issue. Thanks again my friend. Please keep us updated if anything changes.
@@JesterTester No nudge on the Williams tables is NOT good. It's a crucial piece of gameplay
@@lacrossed55 Its not good on the Star Wars table either. I don't even bother using it. You literally have to smack the table across the floor and even then the ball doesn't even move in the right direction. Useless
Yep same issue with mine, I had to really force it to make it thread in.
Yes there is definitely a minor issue with the back plate production. Many seem to have had issues with them. Thanks again for sharing my friend.
Had marvel for a week now. No issues with putting it together. Legs went on very smooth. Did the 2 bolts first then put in the single bolt on each leg. No playability issues yet either to speak of. Everything working great with about 6 to 8 hours of play each day so far.
Hey Kevin, thanks so much for commenting on your table. I am very happy to hear you are having a great experience so far. I am liking what I am hearing now. It seems there are more positive stories coming in than negative ones. Thats what I was hoping to hear. Well thanks again for sharing and helping the community with your experience, and please keep us updated if any changes. Have a great time with your awesome new Pin. Thanks again for your support my friend.👍
@@JesterTester thanks and if anything changes I will update here. Still waiting for star wars to arrive and have AFM on preorder. This is a great unit and don't regret this purchase one bit.
@@zro2gon Thanks buddy, they are great fun. They do play awesome. Check back in when you receive the others ok. Take care my friend.👍
@@JesterTester received my star wars pinball on Thurs. No issues so far and leg installation was a breeze. (Did the 2 bolts first then the single bolt on each leg) also did Restalgias solenoid mod on both pinballs and it makes a huge difference.
@@zro2gon Awesome to hear. I didn't try the mod yet. Can you feel them after the mod well?
I REALLY struggled with the legs on mine as well. I was really close to taking tools to it to widen the holes in the legs when I was finally able to get them secured without modification. But it took a lot of fussing. I'm pretty handy and I bet I had it all done but the legs in maybe 10-15 minutes. Then the legs must have taken at least a half hour, with a lot of cussing and even some sweating.
Lol, I know exactly what you mean. Thats the way the right side of mine were. I had to keep loosening the legs and fiddle and jostle them around to finally they all fit on. But......the left side was completely different. After a long while, I said some is definitely wrong. So I decided to take the back plates completely off the left side to inspect them. When I did I was then able to see that the single threaded hole on both the left side plates were severely damaged and distorted. The threading was incorrectly done and the hole itself was oblong and not round. So the screw would not even screw into the opening with the plate off. So my only solution would be to drill a new hole an re tap new threading or use the thinner bolt which in turn was the easiest solution. Hey thanks so much for sharing your experience. I really do appreciate it along with your support of the channel.👍
@@JesterTester On mine I felt like a couple of the legs weren't bent quite all the way to a 90° angle and that was the problem. I was able to put the bolts in without the legs present, but going through the holes in the legs just wouldn't allow the bolts to get started. Two legs went on like a breeze and the other two were a major struggle. My solution was going to be to either enlarge the holes on my drill press or just grab a file and open the couple troublesome holes up a little on one side. I almost destroyed the threads on the bolts trying to force it together. They really need to address the leg fitment on these!
@@tjwright Yes without a doubt, there are many different issues regarding the legs. Now that is the problem I had on the right side. But the left side the screw wouldn't screw into the plate alone. So I removed the backing plates on the left side and found the threads were definitely defective. The hole was oblong. So the only recourse I could have done was re drill a new hole a tap new threads or just use the thinner bolt. Of course I took the easier way out. Lol. But you are correct the need to addre this.
Thanks again for all your information. It is very helpful to all.
I had the same PCB issue with my Attack from Mars pinball machine. I contacted Customer Support and they are sending me a new PCB, for a fee of course, because my warranty has expired. I haven't received it yet, but once I do, I hope it works.😢
Hello Earl. I'm sorry to hear you had issues with the AFM machine. I hope the new PCB fixes it for you.
If I can ask you a question, I ask all of the people who have had issues with the pinball machines. How many hours of game play would you say you put on your table before trouble started happening? Also, on average, how many hours do you leave the table on during a session of gameplay?
I have been asking these questions to see the life expectancy of these PCB cards. Hope it all works out for you, my friend. Thank you for sharing your issue so the rest of the community also knows.
We bought the Attack from Mars machine about 8 months ago. We don't use it much. My husband started playing it more this last week, and today the machine went black on the play screen and the digital score screen. The power stayed lit for the backscreen. We turned it off and turned it back on, and it lit up fine for a few minutes, then went black again. Turned back on and it came back up but don't know for how long. Is this a problem that other people are having? It is very frustrating with the amount of money these machines cost and only have a 90 day warranty.
Hello, I am sorry to hear about this problem. There are two things I would check. One would be when you turn the machine on for the few moments it is lit, can you hear the pcb fan running. You would hear it better from underneath the cabinet. I know it would be difficult to get on the floor and listen to the bottom of the cabinet. But if the room is quiet, you still should hear the fan running when you turn it on. The other odd thing is that you said both the play field and the DMD screen come on and then go out. I would first check the main wire that comes out of the pcb box under the playfield that goes to your DMD screen. If that wire is secure, then the only thing left would be a bad PCBA card. It's so tough to diagnose these issues without being there to isolate it myself. If your back box is staying lit, then the power brick should be fine. I would definitely check the wire from the pcba under the playfield going into the back of the DMD screen. Some people have had loose wire connections with this. And others unfortunately had their PCBA cards overheat and go bad. I wish I could help further. Let me know how you make out with it. Thank you for letting me and others know about the issue.
Also, one other thing. Do you know how to do the diagnostic test on your machine? I would run that if you can get it to initially turn on. I explain it a bit in one of my videos. I will leave a link for it below.
Here is the link for the video. Ignore the part about the g sensor. Just go to the part where I run the diagnostic on the machine.
ruclips.net/video/kcPJccPXDnE/видео.html
Also, you will see the black wires I am referring to to check when I have the playfield open. They go out the back of the pcba box and snake up to the DMD (score screen)
Cool toys video review had some issue with the same bolt on his machine and they sent him new bolts immediately
Really? I did not know that. Well good for Arcade1up stepping up. But the problem on mine was the back plates were severely damaged and defective. I took the left side off and the threaded holes were distorted. They were oblong in shape and the threads were messed up.....on both plates!! So, my only recourse would be to drill a new hole and re tapp some threads......or just use the thinner bolt to bypass the distorted threads. So that's what I did. It worked great. Hey, thanks so much for commenting and letting me know. I really appreciate your support. Please🙏consider subscribing. I want to start giving out some cool giveaways to all you great supporters. But I have to reach 1000 subs before I do. It's going to be awesome. And please spread the word. I would really appreciate it my friend.
I am getting mine today after ordering it 2 days ago on the GameStop website. I’m wondering if this was a problem with just the first shipment because I’ll be devastated if these things happen to me. I saved up forever to be able to afford this
Congratulations!!! I think you will be all right. The troubles seemed to die off after awhile. Just looked like a few bad ones off the first lot.
Please let us know how you make out with yours, though. We all are still curious.
Have a great fun time.....You are going to love it. Thanks for supporting the channel my friend. I really appreciate it.
I turned our SW machine on and got no sound once. I started a game and everything and there just wasn't sound. I thought the speakers had gone out. Turned it off and back on and it fixed it though. Fingers crossed it lasts.
Wow, that's a bit suspect. Mabe a loose connection? Possibly. That is definitely something to keep an look at for. Please keep us updated if that happens again. Thanks again for sharing your info. Everyone sharing has really been a help for everyone, and I truly thank you.👍
This just seems way to crazy. Why didn't you just loosen the screws holding the bracket? Then you can move it around and get the 3 bolts started and tighten everything back up.
This is a common expectation when working on things like a car.
Hey bud, thanks so much for commenting. Yes absolutely correct. But I guess you didn't read my other comments. That is what I did at first. But then I decided to take the back plate off completely on the left side to inspect them. The single tapped threaded part of the plate was severely defective and deformed. The only two options I would have had was to re drill a new hole and tap new threads or just bypass the threads altogether and use the thinner bolt with a nut on the back. Trust me I understand, I have been in the trades for 35 years. I appreciate your comment and idea though. Thanks so much.
I purchased my marvel pinball a year ago and barely starting playing it a lot. A couple weeks ago the screen just started blinking green red blue black and gray after being on a couple of hours. I turned it off and a couple hours later it was working again. This last weekend the same issue but now when I turn it on the screen is still just blinking the same 5 colors and running diagnostics doesn’t fix the problem. Arcade 1up support suggested I pay 150 for a new LCD but I’m not quite sure that’s the issue. Any ideas?
I am sorry this has happened to you also. It has also occurred to others with every table. AFM, Star Wars, and Marvel' A few things I will ask. First, is your fan inside the pcba working? You should hear it when you turn your table on. Also, is it stock, or has it been modded with the pinner mod? Also, is Arcade1up stating you need a new display monitor or the power upgrade with a new pcba card?
Also, if all that checks out fine. You can try to turn off the unit. Move the flash switch forward on the pcba can. Turn your unit on. Don't touch any other buttons. Leave it on for a min. Turn the table back off. Go back to the back. Switch the flash switch back to the original position, and now turn your table back on. See if it boots up the way it should.
Had my marvel Pinball for 2 weeks.
Played it for a coupe hours yesterday and it went black and won’t power on now.
Looks like the PCB might be fried?
I get power in the power cable and in the power PCB but not in the main PCB.
Still waiting to hear from Arcade1up
Hello Cal, I am really sorry to hear you are having these issues. I have spoken to many people who had issues like you had. Many of them started because their PCB fan wasn't working out of the box, or it stopped working after a while because of a loose wire connection. Of course they didn't know it but that is what caused a large percent of the PCB boards to fry. I have told everyone every time you turn on your machine you have to verify your fan is working. Listen up underneath while the volume on the machine is turned down you should hear the fan rotation. Of course I don't know if that was your issue it could have just been a bad PCB. I hope Arcade1up addresses this for you. Their customer service has been pretty good in the last few months. If you can ask for Amy to help you out. Thanks for letting everyone know your issue Cal. Sorry it had to happen.
After about a hour of game play on the Darth Vader game i was on multiball mode and hit the new record high then as a ball was ready to be sprung into play it glitched. Couldn't launch the final ball. The flippers worked but not the launcher. Have you had a similar glitch?
Hi Andrew, I have to say that all the issues I have heard about that is the first one I have heard of with that particular glitch. But, it may be all related to the same issue with the machine many have had. Including myself. After playing an hour or more, some machines have overheating or power issues. Which I have had myself, which causes gameplay glitches, lags, or burned up pcba cards. I had to purchase the new power kit from Arcade1up to get it running again. It blew my pcb. Many people have de-cased their pcba card housings to allow more air circulation and found it fixed the glitches lags and other issues All that said, yours maybe an issue with the optical sensor board that registers the plunger input. I would definitely suspect that part first off. I would reach out to Arcade1up for that particular part. If it happens again, see if you can launch the ball with the red button instead of the plunger. If it works, then the trouble is definitely in the sensor board for the plunger. If they both don't work, then the pcba may need the upgrade. Hope I was helpful. Reach out anytime if you have any other questions. Thanks for watching.
Same here, i had to take a screwdriver and bend the hole on the leg open more so that it would fit, then my screen took a crap a week into having the cab
Wow, unbelievable. Are you in the States or in Canada. Just trying to establish a running report of issues, and geographical locations were they are happening. Thanks so much for sharing your situation. It definitely will help out the community to know everyone's issues and just how widespread this is. Please update any further information going forward. Thanks so much my friend. So sorry about your issues.
@@JesterTester yeah im in new york, i posted the pictures on the fb page last night of the white washed out screen, i think you were talking about it in ur video
@@bowisfurious Yes you were the other monitor issue. Ok you are in the New York area. Well now the issues are balancing out. They started mainly in Canada now we are seeing it everywhere. Thanks so much for adding your experience. It definitely will be helpful for all. I am compiling a report for Arcade1up to see what their response will be to all of this. Update me please with any further information you hear. Thanks so much my friend.👍
@@JesterTester no prob, will do
@@bowisfurious Hey, bud. Was wondering if you heard anything from the company regarding your monitor display. Are they sending out a new one?
If this is the case then arcade 1up needs to tell to future customers like me..
Or turn it into a fiasco like playstation 5 or xbox one x..
And scalpers are buying them up.
Just too sell them at scalping prices.
And arcade 1up and best buy website isn't saying anything.
Weird.
I agree completely. I don't understand why Arcade1up has stayed so quiet regarding the whole Pinball situation. They really need to be a little more transparent with their customer base. Thanks so much for watching and commenting my friend. I really appreciate your support. 👍
8:23 our machine has full power and sound but won’t advance to turn the game on - we press the launch button to start but the game does not ever start. The buttons work for other things, maybe a software glitch?
Hi, I'm sorry to hear you are also having issues. Do you even have a game screen present? Or is it just a blue screen that never gets to the main screen? Open up the back and check all your connections first. Hdmi, cable running from PCBA card to second encoder, etc. If all wiring is connected. You can try turning off the cabinet. Going into the back and switching the flash switch to the off position. Then turn your cabinet back on for 3 min and don't touch anything. Then go back, flip the flash, switch back to the on position, and turn the cabinet back on. More than likely, though, your main pcba is going bad. Many others, including myself, had to purchase the updated power kit with a new pcba card from Arcade 1up to fix the issues with the Star Wars pinball machine, unfortunately. If you need any more help, please reach out to me.
Yes we have the game screen and the lcd screen, and on first glance it looks like it works, but we never get past “push launch to play” - however the launch buttons work fine?
@@chandrasams654 Have you tried running through your diagnostics on the machine?
No, what’s the best way to do that? Thank you!
@chandrasams654 I will leave a link to my other video on my Attack From Mars video showing you how to run through diagnostics. Just ignore the part for now opening up the machine. You just can run diagnostic tests with your machine the way it is. Run my Attack from Mars video from time counter 6:40 If you have any problems please reach back.
ruclips.net/video/kcPJccPXDnE/видео.htmlsi=ySsTqV6k12bzIAz9
I've got a Star Wars pinball. I've probably played it for about an hour a few times. Solenoids, PCB, accelerometer all seem good still. But a possible widespread issue clouds my enjoyment. These machines aren't cheap. If there's a widespread issue, I'll be watching how Arcade1Up handles it. If there's a known problem with Wave 1, there should be recalls, extended warranties and replacements for early adopters. Otherwise, the lesson is: don't trust Arcade1Up products with your hard earned money and certainly don't be an early adopter of Arcade1Up products.
I agree with you completely. But here is a little light at the end of the tunnel, so to speak. All the reports and emails I have been receiving have all been very positive experiences now. Many, people have checked in with their stories and stated they have played for hours on end. Put it through grueling testing with their families. So far everyone is saying theirs is working well. So their seems to be a balance shift to the more positive side. I hope it does continue that way, but only more time will tell. So until anything changes enjoy your machine to its fullest my friend. I am doing the same. Mine is still running smoothly also.
Thanks so much for watching and commenting with your experience. It really does help the community out, and I appreciate it sincerely. 👍
@@JesterTester Glad to hear it and thank you for the information! Much appreciated. It does make me feel better. To be fair to Arcade1Up, I gotta say, I do love the machine. So much fun, and with all the features, well worth the $600 bucks. I'm just sayin' at that price it should last, and at that price, VERY worth it and extremely fun and satisfying machine. I've always wanted some kind of pinball in my house, and I'm very happy that the Star Wars machine is it.
@@esmondkim1357 I absolutely agree with you. The price point that we are at now with these machines are in no way disposable prices. They definitely should be made to last, or at least warranted for a decent time frame. Again, thank you very much for your support I really do appreciate it. Enjoy your table and have fun!
I agree. I purchased the arcade1up Attack From Mars pinball 13 days ago and the damn pcb is already having trouble booting up. I have to turn the machine on and off like 4 times to get it to work. These pinball machines are garbage. 🤬👎
@traviswright456 Sorry to hear that, Travis. Be sure to put in a ticket while you are under warranty with Arcade 1up. They will send you out a new power kit with the new PCBA board. If you run out of the warranty period, they will charge you over $100.00 for it. Hope it works out for you. Thanks for commenting and letting everyone know.
I had the same issue with the legs on my pinball. had to force it in.
Yep, Definitely a bit off on the tooling of the backplate. Thanks for commenting my friend.👍
Got about 8-9 hrs on a marvel with no trouble so far, except the back screen will fail if you restart a game to many times. Other than that had to put the legs on loose then tighten.
Thanks for commenting my friend. Just so I understand. What do you mean when you say the back display fails?
Back dmd display, it only happens on fast game restarts after a few, been testing its limits after I saw cool toys fail. So far so good played every day for a week 1-2 hrs at a time. I might open it up and heat sink all the chips.
@@RickJames31tch oh ok got it. Well I am happy to hear everything else is working well so far. I agree with you. I was also looking into some cooling upgrades myself. Please let me know if anything changes. Thanks so much again for checking in. I really appreciate it.
@@JesterTester no problem, I subscribed. I already swapped out the buttons for real HAPP micro switches getting far better scores now.
@@JesterTester I also have a AtGames legends pinball on preorder
just got my Star Wars and after about a week of play I am getting static from the speakers. this doesn't go away even after I turn the volume down all the way. Has anyone else had this issue too?
Hey Mike, sorry you are having that issue. Did you check the connection to your speakers well. All wires and connectors going in and out.
Could be a bad HDMI cable. Try doing the isolation test at the beginning of start up and see if you hear it there also.
Press and hold all buttons and slide power on. Keep holding your buttons until you go into diagnostic mode. See if you hear it in your speakers after it does a sound check. Check back with me and let me know.
Hi I got the attack from Mars pinball machine and have the same thing happen.after playing over an hour.I don't have the monitor come on just the top sceen does.Ihave tried to reset it but it does not work.What can I do?I paid 799.00 for this,and only got a couple of mounths play out of it
Hi, thanks for watching. So, you are saying the main playfield is not showing anything. But the score display is working. What is the small display showing? Is the game playing blind? Which means can you hear the game sound but just don't see it. Or is the entire machine not booting up?
It's so hard to diagnose these things without seeing the trouble. If the main playfield is not showing anything , have you opened the machine and checked all the videos(hdm)i connections.
Is the small display just showing a rotating booting icon? Let me know. Sorry this had occurred to you also.
Thanks for getting back to me,The who play field is not coming on and there is no sound,it's just black.I checked the connections inside they are all good.I payed good money for this and not happy at all.!!Please help if you can many thanks Steve@@JesterTester
@stevenrawlings1 Hello, Steven
It sounds to me that the PCBA power kit is going to be needed. I had to change mine recently for the Star Wars pin. Arcade1up sends out a new pcba card and a new power controller pcb. The only thing they charged me $130.00 for it because it was out of warranty. Maybe you can persuade them to give it to you because you didn't have it or play it long.
My warrenty is exspierd to who do I contact to purchase the pcba power kit.?And how long did it take before you got it?Thank you for your time on tis matter Steve@@JesterTester
@stevenrawlings1 Customer support at Arcade1up. It took them a while to ship it out to me around 4 months. But they may have them in stock now. I'm not really sure. If you go to the website and click support, you will see the link for placing a ticket for the issue. I hope all works out for you. I know it is really a letdown, my friend.
Yeah..
I really want to get a arcade 1up attack from Mars pinball machine.
But somehow there nothing available..
Weird.
I sense a great disturbance in the force
Dammnnnn pcb failure...gonna be a big recall.
Hey buddy, thanks for watching and checking in. Yes unfortunately there has been PCB failures, accelerometer failures, solenoids failing, lcd screens failing, power units failing. I guess time will tell how far reaching this will become.
Thanks so much for watching and supporting my friend. I really appreciate it. 👍
Happened to my marvel pinball machine same issue !!!😢
I'm sorry it happened to you also. I do appreciate you watching and letting everyone know.
No issues with the legs or machine at all with the Marvel or Star Wars cabs. And I have played for hours and hours on multiple days.
Awesome, that is great to hear Michael. I hope your experience becomes the majorities. Thanks so much for commenting, it is definitely helpful for everyone in the community.
Also a pertinent question at this point. Are you in Canada or the States? Because I am recieving more reports of issues from Canada at this point. Please let me know. Thanks buddy. I really appreciate it.
@@JesterTester North Carolina
@@michaeljude8142 Thanks Michael, you have been incredibly helpful.
Are you aware one of the reasons these pinballs are so late getting to market is due to the games crapping out when playing/leave machines on for long periods of time? This is according to Mel and John D
Yes, I do remember them saying that at the beginning. Thats why the delay was instituted at first. But that issue was supposed to be resolved. That is why I wanted to see if this is still the same issues that were present at the beginning. Thanks for your info. I appreciate it very much.
I got my small screen to work now big screen is down.
@Steveleebeck Sorry to hear that. It sucks. Arcade1up has a new PCBA replacement kit. It's a bit of a different setup than the original. I had to do it with mine. If your table is in warranty
It will be free. If not, then they will charge you for it. With shipping, it was like $100.00
I had the same leg/backing plate issue
Really? How many of them were affected? Thanks so much for adding your experience to the channel. It will definitely help the community out. And thanks for your support I appreciate it my friend.
I’ve got a bad feeling about this
A very adequate quote my friend
🤣👍
Same issue with mine
Hey Richard thanks for watching. Which issue do you have? The legs or the PCB trouble.
@@JesterTester fortunately just the legs but I’m going to resolve it with your toggle bolt trick
@@richardsereno9270 Ok, glad to hear it wasn't the more serious issue. Thanks so much for watching and commenting. Glad the video helped a bit. I really appreciate your support.
My shit is down 1 hrs. Screen down
Typical ArcadeFup quality as expected.
And here is the annoying part. Before the company put anything out. The community vocalize exactly what they want to see in a pinball table. It must of been said to John D a thousand times. About the resolution, gamely, speed, power, etc. They knew exactly what the people would be expecting. But still falls short of key elements. I dont get it. Hey , buddy thanks so much for commenting and watching. Everyone really appreciates your input, especially me. Oh and please if you haven't subscribed, please do so. I am trying to hit 1000 subs. We are so close. Because after 10000 I am going to be giving away some really cool products to the subscribers. Thank you so much🙏
I having same issue pmease help me
Hello Adam, thanks for reaching out. Sorry for the late reply. I have been hit with the flu bug and have been out of commission for a while. I am sorry to hear you are having trouble.
Which issue are you having?
@@JesterTester it’s ok I fixed the legs not being flush to cabinet you have to make sure the single bolt side goes in last after tightening the two bolt side works everytime you won’t even need the bolts with wing nuts
@@adamstevenson6872 I am very happy to hear that. Yes some was not so out of wack that you could move the screws around until they fit. But some others the threaded hole were in no way lined up to the cabinet no matter what you tried.
But I am very happy yours were the ones you could move them around until they all went in. Great job. Enjoy your table my friend. If there is anything else you ever need help with or just want to discuss, I am always happy to hear from you.👊
@@JesterTester I just had a issue with marquee from arcade game factory for my
Mk2 legacy cabinet no matter which way I put it on either back plate wasn’t able to slip under back of marquee panel and when I’d fix that The peg holes would show under it I am waiting on a different kind from. Same place to see if it goes in right but man talk about pulling hair out these cabinets aren’t cheap and these guys don’t include instructions they with there products kinda sucks and they say it’s easy lol then why guys like me feeling super stupid it was a deluxe for legacy real pain
@@adamstevenson6872 I understand completely with that issue. Although I have never had a product from the Arcade game factory, I did buy a aftermarket one for the fist Gen mk2 from Arcade mod up. That one was a horrible mess. It wasn't properly sized so light bled all around it. Plus you could see the screw reflection that held the marquee on as clear as day on both sides of the marquee.
Well hopefully they will be able to fix the issues on yours. Let me know how you make out with it. 👊