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EasyTechs i have this problem but u also have the same red icon on my Bluetooth and audio logos. I also cannot adjust my brightness anymore. I would appreciate any help
whenever I turn on the laptop I found red cross sign on internet icon and WiFi icon is disappeared .Whenever I open change adapter option I couldn't find WiFi adapter there.
Option #2 at network adaptor it was enabled but not working. You didn't mention running a diagnostics like I did and the laptop fixed the connection issue. I'm computer illiterate but you got me half way there lol 🤣😂
I was flipping out when i couldn't connect to the wifi but after watching your video i restarted my laptop pressed esc when rebooting got into the BIOS found the wifi setting and reset it to factory setting and reset my lap top and its working again ! You are Awesome !!!! Thank you
Will try to work my way through this lot. This is more thorough than other 'advice' on the website. It gives me more hope of being able to solve the problem.
I haven't felt so grateful for a video before! Thanks dude, you're great, and I love your accent too (no homo) My problem was the simplest of things but I wouldn't have known it without you, thanks a lot!
Just a thought. As a telecoms. network guy my 1st check when I get a problem would be connections are sound. So I suggest that if you've been in your machine , maybe swapping a drive, check those network card connectors haven't been dislodged. It's easy to knock one off, and same goes for bluetooth. It would suck to go through all the other checks and fixes only t find it was such a basic problem. . Another great video, very well made, comprehensive, and no music :)
before watching the video I read comments first and saw someone commenting that he just restarted his pc, I tried and Oh my goodness It actually works Thank you to that commentor haha
Thank you so, so much!!!!!! I was so stressed trying to figure out what was wrong and sick of getting troubleshoot messages that weren’t very helpful and then I found you. Second tip and it was all sorted. Thank you 😊 👍🏽👏🏽👏🏽👏🏽👏🏽
This will help you for sure! 5 simple steps! 1. press Home + R button 2. Fill "cmd" and hit OK 3. Write this: ipconfig/release 4. press enter. 5. Disconnect wifi and connect again.
When I have a red x it diagnose as Ethernet cable broken. My computer stuttered than I will get the red x. And in the network connections all of the icons are gone.
I just found this video and it really helped me. My problem was the minor one I didn’t know until I found this video. Because of that I subscribe to you. I was having this problem for like a month now, and no one was able to help me. Not knowing the switch was just turn off. Thank you very much💃🏽💖👏🏾
Button to turn on/off not helping, Internet icon on buttong not even showing up, yellow sign on intel wireless adapter in device manager, None of the solutions ive tried fixes it even when i did a system restore it worked but the next day the issue came back. This happened after i updated to win10 1903 any ideas on how to fix? Any help is appreciated.
@1:22 the first problem was the reason why my computer was not connecting. You have no idea how much I freaked out I tried so many things and nothing worked but you did thank you 😊
cewtiepie I got it fixed, I contacted windows support. Connect your computer by ethernet, download the wifi driver manually online. If it doesn’t work, contact them and they will fix for free in 15-30mins :)
I will try your solution one by one. I tried two wifi card without downloading the driver because windows 8.1 don't see the hardware for wifi. I did not know that there is an option in BIOS to enable and disable the wifi if so, I wonder how it was changed. But anyway, I love your to-the-point video and most importantly your heavy, cool and beautiful accent in your commentary: that was really great. Your resolutions and suggestions are evident of your deep knowledge. Thank you very much for sharing. I gave you a thumbs UP.
I right clicked on my Wi-Fi in network connections and disabled and then enabled again and boom instantly was connected to the internet again. Either my neice messed something up or connecting my bluetooth device did.
Thank-you. My network driver needed to be upadated and I had no idea. Literally went to bed with it working and woke up this morning without the ability to connect to the internet.
So I see a lot of people have the same issue, and I did too for a while, but make sure that you have intel driver and support assistant, so that all of the drivers in your pc (including WiFi related drivers) are always up to date, because when they’re not up to date, that is where the issue may stem from.
@@amrhnnn thanks man for showing concern. Although I tried finding wireless LAN option but I failed. I have Dell Inspiron 3542 with win10 machine. Could you suggest me any other way please?
It turns out I had to press the Function key (Fn) + F11 (the key with the wifi icon) what bothers me is that windows never required this for me, not in this computer, it would always start automatically... Does anybody know why?
Thank you. It worked for me. Had to remove the laptop battery and hold the power button for 15 seconds, and had to disconnect the router (poweroff) and restart. Then switched on the laptop, scanned the networks and connected to the wifi.
Thanks you man, I have not got internet 3 days, I was shocked I have viewed more youtube video but not worked to night I got yours video only my laptop needs switch to make on, I made it , and its working, thanks 100 times,
EasyTechs 🙏 I am using Lenovo yoga 3 pro convertible Laptop. Everyday when the very first time I start the computer, no WiFi adapter is detected, usually after entering BIOS few times it works, but the Wireless settings in BIOS are always 'enabled', then it works fine throughout the day.
I installed windows 10 in my macbook pro. And now I cannot install network adapter. Hell I cannot even hear sound, and my keyboard backlight keys and volume keys not working. Please help!
My problem is the exact opposite, I don't have an ethernet. Everytime my computer runs in to a damn error or it shuts down due to a power outage, when it reboots, my network connection automatically switchs to ethernet, I don't have a damn ethernet 😡. And if that's not obnoxious enough, it takes me nearly a damn hour to fix the issue. If a computer doesn't have an ethernet cable, then it shouldn't be automatically changing my WiFi to an ethernet, it doesn't make any logical sense. Something that never existed shouldn't just spontaneously start showing up. Anyway this is one of the main reasons why I never use my damn computer anymore half the time is because im more then fed up of running in to stupid shit like this. The only time I use my computer is for research purposes or when I'm writing a story. Only thing I can say is that I just want this problem to stop occurring every god damn time my PC has a problem.
Worked, as expected, but Mine laptops bios settings was not accessible, but Internal network adapter settings was disabled now its working fine, thanx man
He didn’t say this but if you have that button on computer that changes to white just. Go to WiFi setting and turn on wireless connection and hold that button and it might work for u
Best instructions I have ever come across to try and resolve issue. Although issue was not able to be resolved I needed to send to technician for repair.
I have dell e 6430.. suddenly its wifi has gone .. even in tha network and internet settings on the left navigation slider a button of wifi under ethernet has also even gone .. in change adpater settings there is also wireless adaptor gone.. even in device manager a wifi driver is also gone .. i have tried to download driver again but cant install .. what can i do ??
Philip Ogudo Henry it’s very easy go to device manger and then look for your wireless WiFi drivers update they or they might be in a windows update which is the n the settings
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EasyTechs i have this problem but u also have the same red icon on my Bluetooth and audio logos. I also cannot adjust my brightness anymore. I would appreciate any help
EasyTechs thanks very much
My settings is not opening
For second time you helped me thank you so so much
Thanks a lot bro
no wifi<
"You'll need Wi-Fi for this one."
But then again, you need to have wifi to know your laptop can connect or not
Ken Kaneki then what’s the freaking point? The whole point is to CONNECT TO A WIFI NOT HAVE ONE WTF
Poke Okwardi no he meant that your motherboard can use wifi. if it doesnt have a wifi card or doesnt have built in wifi, then you cant use.
Another device
Mobile data ...
Windows 10 sucks, I’ve never had these problems with windows 7
True broo
Yes i agree
exactly
Windows 10 is terrible
Yes! Now I made mistake updating to windows 10...
whenever I turn on the laptop I found red cross sign on internet icon and WiFi icon is disappeared .Whenever I open change adapter option I couldn't find WiFi adapter there.
Me either
Same bro
Same
Same
Same
Me:
RUclipsr: Wakanda forever!
Fart Shard wtf why did he heart this comment LMAO
@@Okwardi dont ask.
@@Okwardi oi
Kinda racist
@@juggmusiclol How is it racist tho? It's a very similar if not the same accent
Looked up multiple tuts but yours was the best, i love how you dont skip the small details. Thank you
So generous of you Kush, thanks for the feedback
No youtube video had helped like this in wireless connection. All this time it was the wireless switch that was turned off way back. Thanks big
3:29
Thank you so much man! Pointed me in the right direction and I finally fixed my issue after spending about 12 hours trying to fix it
Good to know it helped you out, thanks so much for the feedback!
Ymir Is Here Imagine spending 6 MONTHS trying to fix it like I did
@@gayloocentral6525 what finally worked for you ?
B3ASTSTYL3 same mine still will not work
Ehsanur y
Bro my laptop was down since October 2019 or so thank you man
My was longer
driftless gaming want a cookie?
@@infrra7823 ok is there a chocolate one?
driftless gaming yes
lol
The only adapter that showed up was Ethernet
Same
+1
Same..
Same.. What's now?
Guys try to press wifi button with ctrl .. It worked with me
Option #2 at network adaptor it was enabled but not working. You didn't mention running a diagnostics like I did and the laptop fixed the connection issue. I'm computer illiterate but you got me half way there lol 🤣😂
I tried to diagnose it but it couldn't fix it what should I do?
Mine showed enabled and also showing not connected
Thanks Running diagnostics worked for me too :)
🤣
I was flipping out when i couldn't connect to the wifi but after watching your video i restarted my laptop pressed esc when rebooting got into the BIOS found the wifi setting and reset it to factory setting and reset my lap top and its working again ! You are Awesome !!!! Thank you
Will try to work my way through this lot. This is more thorough than other 'advice' on the website. It gives me more hope of being able to solve the problem.
thank you
I haven't felt so grateful for a video before! Thanks dude, you're great, and I love your accent too (no homo)
My problem was the simplest of things but I wouldn't have known it without you, thanks a lot!
So generous of you bro, you literally made my day, thanks for the feedback
Just a thought. As a telecoms. network guy my 1st check when I get a problem would be connections are sound. So I suggest that if you've been in your machine , maybe swapping a drive, check those network card connectors haven't been dislodged. It's easy to knock one off, and same goes for bluetooth. It would suck to go through all the other checks and fixes only t find it was such a basic problem. . Another great video, very well made, comprehensive, and no music :)
before watching the video I read comments first and saw someone commenting that he just restarted his pc, I tried and Oh my goodness It actually works Thank you to that commentor haha
Good to know it helped you out, thanks for the feedback
Happened Same with my system reading ur comment🤗
Yeah thanks for the help.
Restarting the computer solves the problem
Me: *starts dm’ing the school tech and checking bios settings*. “Little did i know i just needed an update after all that stress”
I spent 12 hours but only one second of this vid helped many credits brother.
After quite a few hours of different fixes .... yes there is a very small switch on the side of my laptop ..... thanks!
Good to know it helped you out
Thank you so, so much!!!!!! I was so stressed trying to figure out what was wrong and sick of getting troubleshoot messages that weren’t very helpful and then I found you. Second tip and it was all sorted. Thank you 😊 👍🏽👏🏽👏🏽👏🏽👏🏽
Good to know it helped you out, thanks so much for the feedback!
The first method worked at first try! I’ve tried all day to follow complicated tutorials and at the end the solution was so easy... thank you so much!
Good to know it helped you out, thanks for the feedback!
I feel dumb now all I had to do was turn on the switch 😂
Hi
Thank you for showing me de waay
Cant u write the waay instead of this extra a in 'waay' you must have used the only 3 words
@@vs9948 what?😂
Man u high asf
vidushi srivastava you spelled it the same way😂😂
@@vs9948 3 letters not 3 words
Dont you mean
Da Way
Thanks a bunch. My problem fixed by just 'disabling and then enabling again' the adapter. After problematic day. Thank you so much.
This will help you for sure! 5 simple steps!
1. press Home + R button
2. Fill "cmd" and hit OK
3. Write this: ipconfig/release
4. press enter.
5. Disconnect wifi and connect again.
It says "operation failed as no adapter is în state permissible for this operation" what should i do?
@Alou Manotti yes
@Alou Manotti it worked perfectly for me. So what's the problem sir? It may help someone else. If it doesn't help you...move on.
@Alou Manotti try it. And let me know if it worked for you.
When I have a red x it diagnose as Ethernet cable broken. My computer stuttered than I will get the red x. And in the network connections all of the icons are gone.
when powering on the pc press escape
@@izek402 mine is laptop. When start can use but suddenly disconnected.
I just found this video and it really helped me. My problem was the minor one I didn’t know until I found this video. Because of that I subscribe to you. I was having this problem for like a month now, and no one was able to help me. Not knowing the switch was just turn off. Thank you very much💃🏽💖👏🏾
Button to turn on/off not helping,
Internet icon on buttong not even showing up,
yellow sign on intel wireless adapter in device manager,
None of the solutions ive tried fixes it even when i did a system restore it worked but the next day the issue came back.
This happened after i updated to win10 1903 any ideas on how to fix? Any help is appreciated.
The problem with mine is that during connection the wifi cursor just blinks and says that ot cant connect to the wifi...
Olivier Goulet nope bro.. tried a few times.. and let go... might have to go to computer shop
@1:22 the first problem was the reason why my computer was not connecting. You have no idea how much I freaked out I tried so many things and nothing worked but you did thank you 😊
first wifi is not appering and than after restart it connets automatically..problem started after updating windows
Ashu Bhaware same for me, I updated windows yesterday and I have the same problem.
Same happened to me also after updating windows 10 yesterday
cewtiepie I got it fixed, I contacted windows support. Connect your computer by ethernet, download the wifi driver manually online. If it doesn’t work, contact them and they will fix for free in 15-30mins :)
@@Izennn my windows is dos tyoe..will it work??
I will try your solution one by one. I tried two wifi card without downloading the driver because windows 8.1 don't see the hardware for wifi. I did not know that there is an option in BIOS to enable and disable the wifi if so, I wonder how it was changed.
But anyway, I love your to-the-point video and most importantly your heavy, cool and beautiful accent in your commentary: that was really great. Your resolutions and suggestions are evident of your deep knowledge. Thank you very much for sharing. I gave you a thumbs UP.
When I press Change Adapter Options it says the folder is empty!
You guys need WiFi for this one
Me: Stops watching the video
I watch this on phone
Same
Well done, believe l tried hundreds of times to fix this, l couldn’t, until I watched your video.
Thanks so much
Not so easy, WHEN NONE OF THEM WORK
In that case Bin the Laptop.
Click Safe Boot With Networking 100% Working on my laptop
this idiot guy just wants money and all the likes are bots all the steps not work what a waste if time
I. Have the same issue in the first one, I click enable on WiFi, and it says “enabled” but still is disabled when I click on it
Ya bro me to face
Same
By FAR the BEST IN DEPTH WIFI computer challenges repair!
Thank you!
Good to know it helped you out, thanks so much for the feedback!
If you endable and disable the wifi adapter this may fix your problem. It fixed mine!
Eben A. How do you do that?
How do you do this
Mine just says that a network cable isent pug in but all of them are plug in
Same :/
Very helpful. I had disabled the automatic windows updates, once turning it on and running the updates, everything is finally perfect. Thanks.
Good to know it helped you out, thanks for the feedback!
Thank you Thank you Thank you
Thank you Thank you Thank you veryyyyy match
Good to know it helped you out Sam, and thanks for the feedback
Sam.Deathjoker一つ thank you sooooo muchhh your first solution start the wifi
Much*
@@EasyTechs THANK YOU A LOT
Very very match!!😂
I right clicked on my Wi-Fi in network connections and disabled and then enabled again and boom instantly was connected to the internet again. Either my neice messed something up or connecting my bluetooth device did.
Thanks!! Had this problem for 3 weeks and this help me!!
Well that was easy 😂 thanks btw
Downloading the WiFi adapter from the intel website and installing it did the magic. Thank you
Good to know it helped you out, thanks for the feedback!
I cant find my adapter sometimes it just disappears
me too bro.
Same here please tell me if you fixed it
Same here
@@kappa-8337 did u fix it
I don't have option of wireless lan and my bios settings are different
Same...
Same man
@@AKUcn have you found a way to fix it?
@@killjoy9732 nah man stil stuck without wifi
@@AKUcn i just solved it you have to buy a wireless N USB adapter and it will work. Costs around 10-15 bucks
Thank-you. My network driver needed to be upadated and I had no idea. Literally went to bed with it working and woke up this morning without the ability to connect to the internet.
I literally just had to restart my pc, thanks.
I like your calming voice in the videos👌
So I see a lot of people have the same issue, and I did too for a while, but make sure that you have intel driver and support assistant, so that all of the drivers in your pc (including WiFi related drivers) are always up to date, because when they’re not up to date, that is where the issue may stem from.
What do I need to do if I dont have the wifi adapter but I had it before? PLEASE HELP and I only have ethernet adapter which I dont have
Do a network reset
Hassan Ali what does that do
Zenic it will basically reset your internet settings to your old settings, it worked for me
You have to do a network reset from your settings on ur pc
I couldn't find i/o port access in bios help me pls
Did u fix cuz I couldn't find either
Hey guys if you find solution please let me know
Recover system press F 11 or go to bios and do default settings
if u didnt find it on security, the just try to find the wireless lan on the bios, if u i see its enabled, try to disable it then enable it again
@@amrhnnn thanks man for showing concern. Although I tried finding wireless LAN option but I failed. I have Dell Inspiron 3542 with win10 machine. Could you suggest me any other way please?
You teaches very clearly, much love from ghana my Nigerian brother
Good to know it helped you out bro, thanks for the feedback.. Much love!
Theres always that indian that helps you out when it comes to tech
He's not indian
He’s African😅
It turns out I had to press the Function key (Fn) + F11 (the key with the wifi icon)
what bothers me is that windows never required this for me, not in this computer, it would always start automatically... Does anybody know why?
Check the bios fix
What is the (Fn) key
@@HybridXOXO its on the laptop key it is used for activating functions of function keys
@@HybridXOXO Fortnite key
Thank you. It worked for me. Had to remove the laptop battery and hold the power button for 15 seconds, and had to disconnect the router (poweroff) and restart. Then switched on the laptop, scanned the networks and connected to the wifi.
Good to know it helped you out, thanks so much for the feedback!
thank you because of this you help me thanks a lot
Did a "network reset" basically uninstalls and reinstalls internet drivers, its in settings
Ashley plays does this work?
@@memestrat5125 depending on the issue, if its just a software issue it should work, but if there a hardware issue like mine it doesn't work
I tried that it didn't work
Thanks you man, I have not got internet 3 days, I was shocked I have viewed more youtube video but not worked to night I got yours video only my laptop needs switch to make on, I made it , and its working, thanks 100 times,
By mistakally i deleted my wifi adapter from network adapter please help
Same
Me tooooooo no one of these methods worked for me😭😭😭
GAMING conspulsor2 same but it wasnt one i was using so im lucky
Thank you very much sir👍
This was the best and most helpful fix my problem video. I love the way you go from one to the next in order of most problematic!
Who else felt dumb because the first solution fixed it
lol the first tip worked never noticed the switch must of hit it by mistake
Yeah! Me too
@@shllyk 2 didn't work for me neither did 3 or 1 I couldnt try 7 or 8 or 5 or 6 and 4 didn't work D: my bios was way different
I was stuck with this problem I couldn't do freelancing!! Thanks man for this video!!
Good to know it helped you out, thanks so much for the feedback!
Thanks! Really helpful video of all the other videos available on RUclips.
Good to know it helped you out, thanks for the feedback
EasyTechs 🙏 I am using Lenovo yoga 3 pro convertible Laptop. Everyday when the very first time I start the computer, no WiFi adapter is detected, usually after entering BIOS few times it works, but the Wireless settings in BIOS are always 'enabled', then it works fine throughout the day.
Enabaling doesn't work
Ketne me dethe
For me theres an Earth icon
Have u ever fixed it?
Same
I didn’t fix my internet by any of these tutorial what I did to fix my problem was to buy a Ethernet cable
I restored me laptop for free and thought very easy methods, thank you for your kind help. 🙏🏻🙏🏻
I cant see all my connected internet network
Same
BirthLord Playz I cant see the the one I’m supposed to connect to and for some reason it shows the network connection that doesn’t exist anymore
SophiaF0r3ver same have you found a fix?
@@Sophiauss same
Same
Why I can’t Find the network adapter?
Thanks brother . This video really useful for me. I fixed my laptop issue after watched video.
I installed windows 10 in my macbook pro. And now I cannot install network adapter. Hell I cannot even hear sound, and my keyboard backlight keys and volume keys not working. Please help!
Manish Reza I don’t know if you fixed this, but man I would just factory reset the pc
I can’t find my WiFi it’s says when I go to network connection but says folder is empty
Try dipping the phone into elephant shit usually works
csyd22 yeah, I tried that and now it’s working, great method!
Thanks been having problems with the WiFi adapter this vid is the only one that worked
Good to know it helped you out, thanks so much for the feedback!
I don't have the wifi thing in change adapter options I only have ethernet
Same and i still can fix it 😢
My problem is the exact opposite, I don't have an ethernet. Everytime my computer runs in to a damn error or it shuts down due to a power outage, when it reboots, my network connection automatically switchs to ethernet, I don't have a damn ethernet 😡. And if that's not obnoxious enough, it takes me nearly a damn hour to fix the issue. If a computer doesn't have an ethernet cable, then it shouldn't be automatically changing my WiFi to an ethernet, it doesn't make any logical sense.
Something that never existed shouldn't just spontaneously start showing up. Anyway this is one of the main reasons why I never use my damn computer anymore half the time is because im more then fed up of running in to stupid shit like this. The only time I use my computer is for research purposes or when I'm writing a story. Only thing I can say is that I just want this problem to stop occurring every god damn time my PC has a problem.
Arza Ackerman did you fix it yet?
MMango no it’s just that sometimes it works and sometimes not , oof
@@angelku382 I'm facing the same thing :'), have you fixed it by some chance?
Thx I watched this for one sec and found out which button I pressed accudently
This comment saved me thank you
Worked, as expected, but Mine laptops bios settings was not accessible, but Internal network adapter settings was disabled now its working fine, thanx man
Good to know it helped you out, thanks for the feedback!
He didn’t say this but if you have that button on computer that changes to white just. Go to WiFi setting and turn on wireless connection and hold that button and it might work for u
Noahstar 456 it work 😍😍😍👏🏻👏🏻🙌🏻🙌🏻
TY!
Best instructions I have ever come across to try and resolve issue. Although issue was not able to be resolved I needed to send to technician for repair.
Why it says this folder is emty
Thanks for the help I feel like an idoit
Good to know it helped you out, thanks for the feedback
Wow thank you so much.I was so upset by problem but now my smile is back
Good to know it helped you out, thanks for the feedback!
in my pc it isnt showing the wifi option please help
Me too..
Me too T_T
Thank you very much it worked for me the step 2
Good to know it helped you out, thanks for the feedback
thank you for this video bro.
it because of this videos i activate wifi icon of my laptop.
Do you have social media that i can follow you?
facebook.com/OfficialEasyTechs/
6:19 so we press restart now?
Thank you. I liked how you spoke slowing and took things step by step
Good to know it helped you out, thanks so much for the feedback!
THANK YOU THANK YOU THaNK YOU i JUST NEEDED TO SLIDE THE SWITCH AT THE SIDE OF MY COMPutER IM dUMB THANK YOU
Good to know it helped you out, thanks for the feedback!
Spent 30 minutes becoming a freaking hacker and ALL I had to do was flip a switch :))))
😂😂😂😂
Worked for me on method no. 2. Disabled and enable Wifi icon. Thank you very much
Good to know it helped you out, thanks for the feedback!
It happened again
The Part where i need to download th drivers from intel website that worked for me thank you very much for this video👍
Good to know it helped you out, thanks for the feedback!
@@EasyTechs no WORK
I appreciate this, because i learn much things that i don't know.
Good to know it helped you out, thanks so much for the feedback!
I have dell e 6430.. suddenly its wifi has gone .. even in tha network and internet settings on the left navigation slider a button of wifi under ethernet has also even gone .. in change adpater settings there is also wireless adaptor gone.. even in device manager a wifi driver is also gone .. i have tried to download driver again but cant install .. what can i do ??
ahmad hassan I have the same problem with my surface pro what did you do?
Sir i am still facing this issue.. And yet have no solution :(
I cant get this solution yet... I have purchased external wifi device...
I had exact same problem, but solution 2 worked for me. It was the adapter.
ahmad hassan me too
Jis voice sounds like the black panta
wivine matondo dats racist
@@vortex6600 its not racist.... Anybodys voice can sound like black panther if they want to 😂😂
Thank you I installed the network drivers from a different pc, installed it and it worked
Good to know it helped you out, thanks so much for the feedback
No thing worked 😣😥 plz help
Including the 8th fix ?
EasyTechs no I think I should reset my pc
EasyTechs oh sorry I did not replace it
EasyTechs i think i should reset my pc because it may cause because of VIRUS .
EasyTechs reset works it worked I think it may cause because of virus 😑 even antivirus cannot scan
GUYS TRY UPDATING THE DRIVERS
How do I update the drivers please?
Philip Ogudo Henry it’s very easy go to device manger and then look for your wireless WiFi drivers update they or they might be in a windows update which is the n the settings