Exactly!!! QFT! If I had half a cent for every time they've pulled that on me, I would be richer than Bill Gates, Donald Trump, Warren Buffett, and the Walton family (Wal-Mart) combined!
Why the fuck would you be in a shop if you don't know what you need? Honestly that's the most retarded thing I've ever heard. It's not my job to interrogate you for information and you have eyes and hands the same as me, you can read the damn labels yourself.
trip2themoon so because you make minimum wage, you're supposed to be a worthless, uninformed employee? it's kind of expected for the people who work in the store to like.... know about the items? I have worked retail, customer service etc. people need to stop complaining about the people (customers) that keep them in work.
'I'm never coming back here!' Me: 'Is that a promise?' My boss: 'What are you doing? You can't say that...*looks around* ... that loud. Good one, though.'
I remember I told a person (This is a tourist area where I used to work at) "Okay, see you next year! :)" when they said they will never come back. I was on my last day or two of my two week before I officially quit so I honestly didn't give a damn by that time. Besides, they ALWAYS come back.
Yeah, it's almost as if the employees' work is not done just because it's closing time, because they have to spend extra hours cleaning up after inconsiderate people who mess up the aisles.
@@jessicah3450 Or if you work in a restaurant and it has a drive thru and the latter closes after you and people think they close at the same time? I've been super passive aggressive by putting the chairs on tables after the lobby closes and we still have customers.
*oozing sarcasm* But Agle Borusas don't you know? The magic cleaning and locking fairies come as soon as it's about to close and do everything for you. You can always go home as soon as it's time to close! Bye bye now!
Sanguine Requiem NOT ME! THAT MAKES ME LOVE YOU! God bless your little heart if you think I look closer to 18 than to 40! Thank you! ...but in all seriousness adults carry ID with them! In most states..it's the law! I have seen people throw tantrums over the ID thing and it's stupid. ..if you're an adult...you carry ID! GROW UP!
I actually love it when they get all mad at me for refusing the alcohol sale because they won't (or can't) show me their ID. Means I'm doing my job right lol. Yes, I get it. Only one person out of the group is paying for the alcohol so you think that is the only person I will ID, SO the rest of you don't bring your ID with you (why? I take mine everywhere, even if I'm not driving. Common sense). But it is common knowledge that Walmart corporate policy states that cashiers *MUST* ID the entire group that appears under 40. I mean, come on people. I just want to keep my job. Getting mad at me and trying the whole "that's not the law" bs doesn't make me sell it to you anyway. Just makes me happy cause I get to keep my job lol.
wolffriendinus once again adults carry ID and most states require that adults carry ID with them at all times! You're correct most stores and federal regulating agencies recommend that you card anyone and anyone accompanying someone purchasing alcohol and tobacco products to help ensure that you are not selling to minors! You know how you can tell you're selling to a minor ...they throw a tantrum because you ID them and they can't provide you one! Adults don't do that because adults carry ID with them!😂😂😁😁😁
wolffriendinus I live in Pennsylvania and our State purposely sends in kids into stores for ID compliance checks and the kids are underage once that clerk hands them cigarettes it's instant arrest and fines... $500.00 tobacco ID fine,$1000.00 Contributing to the Delinquency of a Minor fine and $500.00 Child Endangerment fine and the store gets fined $15,000 along with your instant termination! So in Pennsylvania...you check ID's and tantrums are a hell of a lot better than fines! We'd just laugh at the ones throwing fits and say ...you're not worth $2000.00 to me! So have a nice day!😂😂😂
Yeah seriously. I mean, you have a job to pay bills and shit. Not everyone can get what they want. This is why I have such respect for fast food workers. They stand at a hot fryer/grill all day long and get yelled at for the dumbest shit. Dude leave these people alone man. Just because you get paid more than they do doesn't mean you're better than them.
I don't hate my job or the people who work with me. I hate the stupid questions a grade schooler could answer. I can't stand, "Aren't there any coupons or specials you can give me?" or "Can I use your employee discount?" I'm like, "I don't know you and even if I did the answer would still be: no."
Too True! But NOTHING is more gratifying than when you've found a new job & just given your notice at your current place... and someone says that to you! The look on their face is BEYOND hilarious!!!
You forgot my favorite: "if it doesn't ring up its free." That was sorta funny the first like two times my first day as a cashier. After that it was just the stupid thing I heard every single day.
steve b you realize if someone calls out store managers will pull people from other departments to stock another area..... oh wait you probably don't work.....
I work in customer service, and good God this hits home so hard. The level of intelligence most customers display is incomprehensible. "Sign says 'closed', chairs are up, lights are out. Let's tug on the door and look confused." Knowing first-hand the crap these employees go through, I put alot of effort into being a respectable customer.
"Are you sure you don't have more in the back?" Oh....you mean that mythical place that also has a stable of unicorns and the pot of gold from the end of the rainbow? Love this video!!
make you spent time on the phone checking the item at another store and getting made at you because the every other store that you called is out. if the store you are in is out maybe just maybe the other stores are out too.
I had a guy grab me by the arm the other day, because he wanted to smack my "phat ass" with a ruler. I then proceeded to forcefully take the ruler out of his hand and ban him from the store. Keep in mind, I am just a cashier, I get hit on on a day to day basis, but when you cross the line and physically touch me, you might pull back a nub. If it had been any other day, I would have called the police and filed charges, but we were so damn busy i couldn't. NEVER flirt with employees at any establishment, Its trashy and very disrespectful.
I start prep at 7am, I had a woman call in at about 7:30am saying she was standing at the front doors and demand we open them for her so she and her friends could come in and eat. The "WE OPEN AT 11am" was painted in big red letters right in front of her face. No, I can't open almost 4 hours early for you. There are no waiters, nothing is ready, the fire isn't even started. Please don't ask to be let in hours before a place opens.
"it is usually adults that have the worst attitudes." The opposite is demonstrably true. So I can safely conclude that your ability for rational thought is suspect. "i am guessing you are one of the aforementioned rude people" You can guess whatever you want. That's a presupposition conclusion designed to serve a desired conclusion. That's not how one arrives at truth. Again, logic is clearly not your strong suit. "since you are trying to pawn off your bad behavior onto others." What bad behavior? You've know nothing about me or my behavior. Once again, you demonstrate a complete divorce from logical thought. The only thing I am guilty of is triggering you with the truth.
I really love picking up merchandise that customers knocked onto the floor, and as I am doing so, other customers are two feet away from me...knocking merchandise onto the floor
Bruce Forrest I followed two kids around the other day picking up all the crap they were knocking over they were literally trashing my store and the dad just sat there on his phone
Hannah F I had a similar experience; at my store we sell "squishies" and this toddler was walking around taking squishies out of the packages and putting them to the side. When her dad finally came up he just told me that they were "trying to decide which ones they were going to buy". It took so much restraint not to tell him off. Just admit you're not watching your child and apologize, don't bullshit me.
@@honestytoafault Eew. So ignorant. There is so much to do as a retail employee and stupid twats littering the store secures nothing. It just makes the job more difficult than what it's worth.
Yes, I believe you as well. Because plenty of customers really do the thing where they ignore the HUGE sign 2 feet in front of their face, yell at cashiers about what they don't understand, THEN read the sign when the cashier points it out. And then the REALLY arrogant ones carry on further that you need more clear signs and you have no right to make a fool of them because they are an important business person and you are just a stupid cashier! Who can read and do math when they can't, despite being an 'important business person!' ;) :p
I've told people, "If the customer is always right, why do they need return counters?" I got written up for that, but while my supervisor was laughing his butt off. I'm burned out from customer service- great customers I can handle all day- it's the jackasses that make the job miserable. Tiny little people who have so little in their lives they have to make other people miserable for them to feel "power" in their lives.
My least favorite question was "Why is it so expensive?" my response is "I didn't set the price, management and my bosses did." They can't argue with me because they know I'm right so they back off.
***** I get those on 8th ave in the Garment District of NYC. It's practically a drug town near port authority. It's easier to tone it down with most of them. Make a scene or a sort of aggression/attitude with that type of person and they can go berserk. And honestly the only ones we've had a meltdown was from cheap Asians with very little english speaking skills. Because they think we, my coworkers and I, should know their language, chinese or korean. When we don't understand them they get frustrated and go berserk. We've had one take our tip jar and spiked it on the floor, she needed to have her daughter, who speaks english well, to drag her out of the place. We also had another one that thought my coworker was sighing at her and starting pointing and shouting in broken english. My coworker wasn't sighing at the customer, she was sighing at frustration over our broken register. Most of the drug nuts in our area don't go near the restaurants and delis because the cops have been scouring the place frequently, so the ones I'm worried about are my customers with frustration problems.
***** Here's the thing though, you really aren't the one setting the price. People seem to want to take out their frustration at the nearest living thing that is associated with the business. As if you're the one at the top of the hierarchy setting the rules, the policies, the prices and the hours. It just seems like there's no more common sense with shoppers anymore.
Erika Downs that wonderful formula called "Gross Margin Return on Interest" basically a 200 to 400% mark up on the goods at cost to the company - used by the cost controller (part of accounts) to determine the appropriate mix of margin to cover costs For those not in the know of how business operates, that margin supports us purchasing the items (which we do on credit), shipping the items in, wages to put that stock on display, our water/gas/electricity costs, other business costs, taxes paid (not collected), staff wages, while the rest left over becomes "profit" Dont blame the management for that. Unless youre the management at Apple in which case can i get the "steve jobs was an overrated tool" price please?
Customer over the phone: What time do you close today? Me: 5:30 P.M. Customer over the phone: What time is it now? Me: 5:29 Customer over the phone: Okay, I'll be there in a minute then.
One of my coworkers was on the phone for a while with the customer that was ordering chicken, while she was at a fast food drive thru placing an order.
I remember this lady came through my line on Memorial Day or something and as I was ringing up her items we started talking about the holiday and she asked me with a straight face; "You guys are open today???" bitch you're inside the store what do you mean
I was on jury duty & the case was about an older woman who went into the Macy’s store before it was open. The construction people were right there working. She fell & broke her hip. She said she had received a credit card but her name was spelled wrong & she wanted to get it changed. Well, the judge instructed us to not think of our older relatives & things they might have happen to them so as not to influence our decision. She was suing for a hundred thousand dollars! We elected a man to be the captain ( or whatever it’s called) & the 1st thing out of his mouth was about his grandma breaking her hip! Anyway, there were several people who didn’t think she should win but he persuaded them to change their vote. I was the only one who would not agree & didn’t sign. The judge happened to be a customer at the store where I worked & he told me later that he agreed with me. At least they didn’t give her the amount she was suing for but she was in the wrong.She made the ambulance take her to the Indian hospital in another town where she would get free treatment instead of going to a local hospital! Turns out she was very well off anyway!
Kyra Bell it just means that customers can hear what we're all saying one them too, so I get a lot of laughs from them when someone is like "hey, hello, what's going on" or something.
Me: *is literally on break*' Customer: Can you help me? Me: Sorry, I'm on break but this person can- Customer: No, it'll only take a minute. Like??? I have thirty minutes to eat my food??? And also reply to my texts???
When I double shift, I was allowed to have an hour break. I got in my car and drove elsewhere to eat my lunch so no one could bother me. You should do that. Or if there is a room you can eat inside without being seen that would help. Another thing you can do is take off the uniform if you can't avoid being physically seen.
H Ruiz Yeah I eat in the breakroom, it's just when I go into the store (cuz I work at a grocery store) and I'm wearing my uniform, even though I'm clearly holding things and heading to the breakroom, people stop me and are like "hey I need help with this heavy thing". Also I don't have a car.
At my store we go back to the break room, take off our vests then go out onto the sales floor to buy our food. Occasionally (like every few months) I'll get someone that will ask me "are you on break?" then leave me alone after I say yes. Except this poor guy holding a damaged gallon of milk and trying to keep from spilling it everywhere. Him I helped so we wouldn't have a huge mess to clean up.
wolffriendinus We don't have vests. We have work shirts with our logo on it and that'd be weird to take my shirt off to go get food. And it's really obvious too when a person is on break or not even on shift when they have like a bag or are leaving the store so I'm pretty sure the customers where I work are really entitled.
acegirlinastraightworld The corporation that owns the store I work for strongly forbids working off the clock. As in it was written in the starting paperwork about 10 times, in bold print. So we are literally encouraged to say, "sorry, legally I can't help you."
The first one is more like, IC - "Do You have *item* ?" Me - "I'm very sorry but we are sold out." IC -"WHATT? But I drove over 30 minutes to get here!!" Then they stand there and get even more upset when you say again that you do not have it. As if it is going to magically appear just because they whined about the inconvenience of getting to the store to get it.
Person: "Do you have X?" Me: "I'm sorry ma'am, we are not carrying that at this time, we have Y and Z which are similar" Person: "Transfer me to your supervisor" Me: "I apologize ma'am, I am unable to transfer you" (I really can't, haven't been trained to) Person: "I don't believe that" Really?! First you imply I'm either lying about not having what you want or don't know what I'm doing, and then actually accuse me of lying about not being able to transfer you. You aren't paying me. I'm not your scullery maid.
@@bubbledreams6382 This one speaks to my soul. My company expressively forbade us to transfer calls to supervisors, yet customers didn't believe it. I always rolled my eyes when they tried to snitch to me about a fellow coworker who wouldn't transfer to a supervisor.
The owners of big franchises. Because they don't have to deal with the customers directly. They have their employees for. So, they don't give a shit, they just want happy customers, cause happy customers pay.
My theory is that policy was invented back in a time where customers were more sane and had less of a tendency to turn out to be selfish, psychotic, would-be thieves trying to get something for nothing or next to nothing than today. Rule of thumb: Everybody knows that the customer is, in reality, NOT always right, but you gotta let them think they are if at all possible.
The phrase “The customer is always right” was originally coined in 1909 by Harry Gordon Selfridge, the founder of Selfridge's department store in London, and is typically used by businesses to convince customers that they will get good service at this company and convince employees to give customers good service.
Cool information! :) And, like many other expressions and rules/laws coined by people throughout the years, it has now been distorted into something which is nowhere near what the original intent was! :(
Conversation with a customer the other day me: that's 225.75 customer: can you give me 20 percent off? me: I am sorry, I cannot do that customer: another store probably has it cheaper me: we do price match. do you have proof that the item is discounted elsewhere? customer: no. i should just get 20 percent off. can I speak to a manager? manager: this is a newly released product. there fore there are no discounts. customer: oh.... me: that will be 225. 75
I hate it when a customer says "it used to be that way" I don't care what it used to be this is the way it is now. Maybe you should invent a time machine if you have a problem with it.
I always had the bad luck of whenever I closed one minute before close or right when we are locking up doors a big ass family would run in (Not kidding when I said "Run in" either) and act like they didn't know we were closing. They will then proceed to make a huge mess, try on a ton of clothes and walk out saying "We didn't see anything we like. We'll just check again tomorrow" Like seriously, why..?
Beavis Oh this. I haven't had anybody try to walk in at the last minute yet, but two weeks ago I had these two customers who were "just browsing" at 8:55. We close at 9. every day. There was an announcement at 8:45. And they'd both been in the store on other days. I put on my most passive aggressive sweet voice and let them know I was there if they needed anything but "We do close at *_nine_* .
Beavis sure thsts fine for, say, a car dealership (commission salespeople will stay late to make a sale, no problem) but i earn a wage. And when it says "closing" theres a reason for it. Cleaning up. Packing up Cashing off tills. Oh, and going home!
I hear that one every single day, but I usually roll with it. Most people don't really mean anything by it and are just saying that as a goodnatured joke. Sure, it's kinda lame, but compared to how the really stupid ones act, this is nothing.
Graham Clarence yeah sorry the barcode has the product number on it right below the bars, i just have to manually enter that number in magical device i use otherwise known as THE TILL, using its keypad or its touch screen and hey presto! A price appears. Also your fruit and veg doesnt scan. You still pay for that, numbskull These are our thoughts. We smile at you, send you politely on our way, and vent at your turned back. Lol
if employee is standing at register but nobody is in line I will ask if they are open, they might be counting money or something of that nature..just being polite......had my own business and had to deal with stupid people, some of them i wondered how they manage to survive to adulthood....sold business, moved south..all good
Was the item labeled clearly or with numbers or abbreviations? How many times where on the receipt? How long ago was it purchased? I am sure if I dug out a receipt from a few weeks back of yours and asked you what it was you possibly wouldn't know, or even if you had just checked out and the items are not clearly labeled. You work at the store- you have the ability to search for an item by its code. Not the customer
And we appreciate customers like you, helps us to hang in there but unfortunately the majority are assholes. They know they can talk to us anyway they want and we can't.
I went to Wal-Mart yesterday to get some new foundation. And people left like 6 mascara packages in the foundation section. I wasn't busy so I just put them back myself. I know how it feels to have to babysit customers.
This one used to get me all the time: A customer would bring back a pair of old worn stinky shoes and ask to return them. They had obviously had them for a long time. "Reason for the return,Sir?"..."Wrong Size"...EVERY TIME!! No receipt,of course "But I just want to swap them for a new pair in my size". In our store no receipt meant we had to give them the last sale/clearance price...The policy was clearly written on both the receipt ad above the service desk. People think that if they yell at you, you have to back down and give them what they want. Nope. I have been threatened,cursed at and one customer even hit me in the face with a pair of shoes and split my lip open. Crazy stuff...
I remember at my old PT job a customer came up to the co worker running the register next to me with a bag from another store and she was like "I bought these underwear at the beginning of the month and want to refund them. They weren't my size" (This was when the store had a month return as long as you have a slip). These underwear was obviously used and washed multiple times and she didn't have a return slip that the manager had to step in to tell this person we do not refund underwear. Lady got so mad she said "I'm never coming back here again!" lol.
Jason Dyrkacz I don't work there anymore because I quit to find a PT job closer to my school. I believe that lady was one of those people who get a 20% discount every time because they work with Disney or one of those parks that give discounts at nearby stores. I'm sure a Cheapskate like that wouldn't give up their discount over used undeewear lol.
Lmao! Same here. My favorite is that they bring them back and they clearly have been worn and smell..and they say that they only wore them 2x.. and when they want their money back I tell em exchange only. I try to avoid saying "store credit" just to make a sale.
That's exactly why price stickers on shelves also include a product name and description! So that retail workers don't have to honour that ridiculous "This expensive item was on the shelf labelled $2, so you have to sell it for that, or else that's false advertising and I'll sue!" Yeah... no. It's not. We don't have to honour that price because someone stuck it on that shelf by mistake. Or you moved it yourself! Now go and find a $2 shop to scam with your lame ass "I want everything for $2 because I'm an entitled brat" attitude! :p
Actually in some cases that is true. Sometimes the price on the shelf is wrong with wrong description on it and even after looking many times can't find actual price. So just do your job, scan the item and tell me the price without attitude.
I have some customers who will clearly see that we are closed and have already locked the door, but will bang on the door asking if they can come in. No, sorry. I have a life outside of work believe it or not and I'm not getting paid overtime so come back tomorrow.
my managers use to tell me to cut half the lights off at ten to close. can't tell you how many time i have had to go and tell them while they were almost in the dark. i am closing the register now.
Ages ago when I was a strapping young man, I showed up at the drugstore one evening just as they were closing up. The clerk was in the act of locking the door when I knocked desperately. He opened it a bit and said, "cigarettes?" I said, "prophylactics!" Guy let me in to make my purchase. He was a mensch.
Angelica Guerrero You are spot on. I work alone in a Showroom. I get paid 9-5 & turn lights off 4:55. They can knock & knock. But my day is done. I just want to go home
salamanca1954 its a fair enough. Cigarettes wouldve gotten you a "go to walmart" No probs of that in oz, chemists havent sold cigarettes since before i was born. But i do love i can go to a gas station and a carton of Miller or something lol
"It must suck to work on " Well, people like you come in here on so that means we have to be open. If we had nobody come in on those holidays we might be able to close those days.
I work in a bakery. People often ask a few minutes before we close. Do I get 50% off, you close soon and you can't sell all the products! No you don't we're not a supermarket. Or we are closed no bread, sandwich or any other product is left. Someone comes in and ask: Are you still open? Do you see any products left? Strange you haven't mentioned the back? The back of the store is not a magical place. A customers tells me the thing he bought the last time was very deliciouos, he wants the same. How do I still know what he bought? I can't remember every single customer and what he bought.
my last job was a pizza place, I was closing one night and there was absolutely no pizza on the display and bunch of kids came up and one of them said ‘y’all still have samples, or food!’ I quickly snapped and said ‘WE’RE CLOSED!’
I work in a bakery too. We have one guy that always comes in asking for a discount. I just say no as a principle now. He could have come in any time, he's just waiting until we are about to close.
Sometimes it feels like customers are coming in just to pick a fight with you. I had to deal with a customer like that yesterday and it got to the point where my colleague had to take over because I was close to snap and leash out on the this customer
3mma The other day my manger made one of my coworkers walk away because a customer was yelling at her and she was about to cry. Which actually made the rest of us want to fight the customer.
To be honest with you I just pretend like I didn't hear their question and act surprised when I turn around and have them ask me again because I didn't hear them.
Hate it when I get customers who try to flirt. They're always asking for my # and all, and I'm like "Haha~ I have a boyfriend" Then they get all pissy-fit like "All ya girls always saying you have a boyfriend!" Well in that case, if you can't handle a rejection, please move out of the way so I can help the next customer. THANKS lol!
at my first job some creepy lady that was old enough to be my grandma said i was cute and smelled good then took a big whiff way in my personal space i was just like WTF i was so uncomfortable but my manager thought it was hilarious every time this lady came and harassed me but my manager said "she's a paying customer" looking back i should have quit way sooner maybe even sued the place for letting it happen as i was minor at the time but that was years ago and i didn't know better
"I want 10 dollars of gas on the black car outside" Me: ummm I need the number of your pump not the color of your car.. ----"This is the 3rd time in a row that you guys don't have my fucking tobacco" Then why do you continue to come? I don't control deliveries, fix your attitude. -----Me: Alright sir you have a great day Customer: you know what, this if the first time in weeks that you actually have Coke slushies it's about time you get something right. You have your drinks, you were rude during the whole transaction, you made faces the whole time . I said "have a great day" and you still decided to give an unnecessary insult . You got what you came for, now just leave. Don't continue to go to places that don't have what you're looking for, don't insult and belittle people who have no control over what you're bitching about. Its sad to know that so many people lack respect, manners and morals. Smh
***** or when they come in with someone they know and insult the store the whole time because again we don't have whatever it is they were looking for the previous day. If we didn't have it yesterday....why the hell would we have it today?
At this point, I must admit that I've been a ditz a few times in my life and forgotten to check the number of the petrol pump before I go in to pay the cashier! Although that's not their fault. I say "Oops, sorry, I forgot to check the number of the pump. It's the White Holden Nova at the far left pump out there", and the cashiers usually know their layout and which pump has which number! It's not a problem, though, unless you're a total asshole about YOUR mistake! It has never happened as yet, but IF an employee ever said to me "I'm sorry miss, but I don't know what number that is", I'd say "No problem, I'll go and check and come back!" Because again, my ditziness is NOT their fault! :)
Hey you do you work here? No I just wear this red shirt with this logo just like the one on the giant sign outside in the parking lot because it helps me pick up all the hot chicks
Also, it's bad when I stopped at a place and my uniform looks similar to where Im shopping. I got folks who ask where things are and seem confused when I say "I don't work here!"
Charlie Hogan Omg. My store makes us wear a fluorescent orange safety vest (when we're working floor), and we all have name tags on lanyards, _and_ we wear clearly visible ear pieces. I can't count how many times I get asked if I'm an employee. Sometimes I really just want to get sarcastic with them.
When a customer's card keeps declining and there's just that awkward silence, because you know you'll get in trouble if you tell the customer that it's actually their card's fault and not the register's.
Ohhh that ol'nutshell, I've yet to have said customer winge they were there first when another one turns up to purchase something, even though I saved the previous transaction.. But it does my head in, I have to face up the shop and stock up the pop fridge In between serving customers, and several other jobs, but I can't do that while the wandering customer takes as long as they like finding something else!
I'd hate if people would ask me where a specific item was, and it LITERALLY was a foot away from them... then I point & they laugh nervously. LIKE JUST LOOK AROUND YOU FIRST BEFORE YA ASK. or those people that hand me a 100 bill and say "i just made it this morning" like thanks.. or they hand me a 50 dollar bill for a 8.00 purchase... WHY? I'm glad I don't work retail anymore.
Because they just got paid and didn't have a smaller bill and genuinely needed the item they were purchasing. Also just because it's oblivious to you since you spent your days in and out stocking shelves at your store it might not be to some one that has no idea. Even standing a foot away. I'm glad you don't work in customer service anymore either
Bitch shut up. It's not that big of a deal just to tell them that it's right behind them. If you have a problem with it, don't work retail. Retail workers complain so damn much when they have no idea what real work is.
"i had no idea you guys closed early on sundays!" even though our hours are listed in bright bold white letters and numbers on our front door... like seriously people use your eyes!
How about, when you are helping a customer and some other customer try to shout questions over the top. I would love to insult the rude customers why try to do this.
Oh this one seriously pisses me the fuck off. In my opinion it's the worst thing to do because not only are you being intentionally rude to me but also to the other customer I'm trying to help. It's like you're saying "hey I'm more important than everyone else and Idc if I'm making things difficult."
jeff switzer I work in jewelry. I can't help another customer when I am already showing a piece from a case to a customer. Most people understand this. But the are those few who get upset that I won't wander off leaving a $5,000 ring with a customer to change the battery on their watch.
jeff switzer I always ignore them and continue to help the original customer. The second one gets mad I say I'm sorry I was helping this person first Be considerate and wait
wiggelpuppy I work in clothing, so I always get asked when I’m doing a run for another customer. I always listen and then tell them to hold a moment. I’ve got two hands and one mouth, only so much can be done.
Or worse yet, they CALL THE STORE on the phone and ask for prices. Or come in to the store asking for prices but don't want to buy the product they're price-checking.
Yep.. literally had a customer yesterday on her phone... while I was ringing her items.. And she was like "blah blah, bullshit, blah blah, fuck" I'm like.. "ma'am, you're little toddler son is right there and plenty of other customers can hear you. You're being completely disrespectful. Get off the phone." I wish there was a way employees could do surverys in customers... I also got another customer yesterday, also on her phone. Okay, so I was over by some food, marking them down. And I was about to finish, while she stood there, on her phone, watching. "Are you ready?" I ask. She nods. I go to my register and think "if you're ready, get the hell off your phone. Otherwise, let me finish my job because you're too busy talking to someone else."
David Zetterberg hate this in valet. They park the car, theyre on their phone, they stay in their car for three minutes talking on the phone. They get out of the car, theyre STILL talking on the phone. Im pretty much at the point where im either interrupting their call to get their details (name and mobile/cell number for security purposes) or just giving them the numbered card because i now have three more cars to receive because they were on the phone. How fucking hard is it to say, "hold on a second" or "can i call you back shortly"? Seriously, youre in a transaction, this can be over in less than 30 seconds - im pretty sure you be going to my manager through my arse or over my dead body if i served you while i was on the phone
I had one guy call the store and ask me "I don't have my receipt and bought this 6 months ago, can I still get a refund? So I tell him "I'm sorry, our refund policy requires a receipt, and our computer only let's me look up receipts from 45 days ago. I'm afraid you won't be able to get a refund on that." His response was to ask "Why? I paid for it at your store". My response "It's our policy, Sir." What I wanted to say "probably for the same reason you thought you should call and ask before coming here".
Once a woman came to my store with her kid for a refund for charger. Receipt was from the 7-Eleven store in Denver and mine was in Westminster I said I’m sorry I cannot refund Her response was “this is ridiculous now I have to drive all the way back to Denver” Dumbest one alive
The customer was actually right to be disgruntled here. I shop and exchange stuff from Walmart, Target, and Publix stores across states all of the time. Nationwide/interstate stores tend to allow exchanges and refunds between their stores since they mostly sell the same products.
Hayden Winchester ive been in a position at a restaurant where the soecial wasnt that special, and my ex and i felt it took too long and wasnt worth what we paid. We bald face lied to the server saying everthing was fine, paid our bill, and never went back there again. We did give a bad review online (nothing rude, just stated what we felt) but that was all. Pity, that place had a mad tiramisu and was the best italian place in town
Customer with way more than 12 items: "oh I'm sorry, I didn't realize this was the express lane." Oh I'm sorry, I didn't realize the fact that my belt was half the length of all the others or maybe the fact that THERE IS A GIANT FUCKING SIGN RIGHT ABOVE ME THAT SAYS EXPRESS wasn't a good enough indication, maybe we should put some flashing lights on the signs.
Reminds me of when a customer asked me if we sold crab sandwiches, and I kindly explained to them that we don't sell those until our towns carnival. Then her husband came straight up to me, right after she had spoken to me, and said "Are you sure you don't sell crab sandwiches?" And I had to confirm _again_ that we don't until our towns carnival. I also remember this one customer that gave me loads of shit, and made me cry because of how horrible he was, just because I refused to give him a scone with jam, cream AND butter. I explained to him the first time around that we don't serve it like that, and that there isn't a set price for all three, and that my boss has told me before not to sell them like that. He finally agreed with just having a scone with jam and cream, and while I was making his drinks and scones, he BARGED INTO THE KITCHEN, where one of the chef's were prepping salad items, and demanded to change his order: "I want to change one of the scones I ordered to a gluten-free scone with no cream, just jam and butter." So I had to wrap up the gluten scone and wash my hands before preparing a gluten scone instead, changing his order exactly to how he wanted it. When I took it out he abrputly stood up and rammed the gluten free scone into my chest and said, very loudly, "Your customer service is fucking disgusting, I specifically said I wanted jam, cream AND butter with my scone and you haven't provided. I'm taking my family and we're never returning here again." Now, bare in mind that I had already explained to him the first time around, and a second and a third, and how he proceeded to walk into a staff-only area which is extremely against hygiene regulations. At this time I was also 15 years old and had been working at this restaurant for nearly three years and knew the place like the back of my hand, and numerous times before have I been complimented on how polite and mature I am for my age. So his insult really got to me, since I pride in working hard. This customer already drank the teas and coffees I gave them and proceeded to leave without paying for them, but at the time I was too busy hyperventilating and trying to calm down. I probably wouldn't have been so upset over it, but the restaurant was extremely busy at this time and I was already stressed and under pressure with unreasonable orders, not only that but I was on my own serving 2-3 tables at once just to keep everyone happy. Customer service jobs really are shit, especially since we get the shit end of the stick. How are we supposed to provide a good service when customers are so far up their own arses and are rude and disrespectful, yet they demand to be treated like royalty? It unnerves me so much. Sometimes I feel like customers don't see us as actual people trying to earn money and make a living. Aren't we people too?
I once got a customer trying to play the "The Customer is always right" card and I was honestly having a really bad day so I replied to her with "That's just something that someone with self entitlement came up with" She started yelling like she wanted to murder me and then asked to speak to a supervisor and I said "Yup, and someone with entitlement would say that too" she hung up the phone and everyone in the call center near me was cracking up. Please be nice and realistic when calling a customer service line and trust me... I will go above and beyond for you.
I remember I was opening and had to clean the front store doors and a customer walking in was like "You should clean my car windows while you're at it, haha" Like, no dude, no...
I work in a movie theater. The other day, I had a customer come in asking for a water bottle. I told him it's $3.25 (yes I know it's damn expensive for one bottle water) and all he had was $0.10. He asked if that was okay because his buddy was thirsty and wanted me to make an exception. I told him I can't sell it to him but he kept trying to push it. I put the water back in the fridge and told him he can have one when he has enough money or just drink off the fountain. Although I generally don't care if they try to sneak their own in the movie theater as long as they don't make it obvious to the point where I have to confront them.
The manager was probably gone or off somewhere else. Most people at the theater don't care. It's just when the manager is there they expect us to call it out.
H Ruiz im.quite sure customers are within their rights to bring their own food/drinks and you have no place to check their bags, either. Its not like theyre stealing business from you theyve bought the tickets Yes i buy my popcorn, clearly knowing the ridiculous markup on post mix and corn kernels. But ive gone coke and pringles i know how to do it cheaper
T. M. Shannon there are theaters that check bags and don’t let people bring in outside food or drink. The theater I work out we’re not supposed to let people in with it because we don’t make money from ticket sales. Theaters make money from concessions. But even with that said me making someone throw out their $7 Starbucks drink isn’t gonna make them want to buy a $6 drink in our concessions so I don’t make people throw things out unless they come in with like a box of pizza or something
My favorite is this... ((Phone rings)) Me: Hello thank you for calling Walgreens at Main st. How can we help you? Customer: is this Walgreens? Me:....😑...bruh...
Working in customer service you learn the true meaning of the word "Moron" working at Macca's for five years certainly helped me learn that a lot (though we were allowed to tell a customer to fuck off if they were being inappropriate or harrassing us)
I'm 19 and a cashier, been working for my company for 2 1/2 years now and was 16 when I started. Right from the get go, even when I was working on the shop floor stocking the shelves, I would have customers come up and flirt with me and it was honestly so uncomfortable sometimes, particularly when it was like 50 year old men! Sometimes they even had their wives and partners with them while I was cashing them out and they'd be stood there making such unnecessary comments to me, commenting on how obedient I was and on one occasion 'You're good wife material, better than her,' and proceeded to point to his poor wife stood right next to him. She said nothing and I honestly felt so sorry for her as she looked ashamed and embarrassed. I'm normally smiley and helpful with the people who go through my till but this behaviour just honestly appalled me so much and because I couldn't say anything back because I was on the job was even worse. The fact that some of the men who have hit on me are dirty and smelly just makes me cringe as well! Nevertheless great video and very relatable!
Deanna Essam This comment!! This is a real struggle for me!! I have had all types of weird shit said to me and had to just brush it all off because I work at the customer service desk. If our custmers can report to our manager, why can't we report their asses away from the store!??! High hopes I guess? Yea..
we had a guy come in our store and went past me to a 25 year old girl (he was at least 75 in our vitamin store) and ask loudly "what have you got for an erection?"
Stupid things customers ask How much is this? =has price tag on it- What time do you open? -has hours of operation on door- [so much more] Stupid things customers do. 1. Watch you scan their items and then they say they want a price check. 2. Try to use 16 million coupons when it only says one per customer. 3. Point out what cigerrates they want and after you ring it up they say its the wrong one's 4.Forget their ID's when they only come in for cigerattes. 5. Has a sale for somehing that is 8$ for half off and they think it should or is suppose to be 50 cents, if not free. 6. Try to use a coupon on a discounted item to get it for free. I could go on.
#1: Some customers probably think "out of stock" is just an excuse employees use to not help them, and sometimes, I think that may be the case. However, what would be stupid is if the customer asks another employee after the first one looks up the item to find out it is out of stock. #3: Sometimes, the price tag is missing. But yeah. When it is not, there should be no reason to ask for the price. #4: "When did this happen?" seems to be just the natural reaction to such events. However, the information could help a customer realize how stupid they were for not knowing about it earlier. #9: It is probably a bad habit for some customers to keep coming back.
This happened to me once at a hotdog restaurant that I use to work “Do you guys have mayo?” “No” “What about bbq sauce?” “No” “Oh what about ranch?” “No” “You sure? Last time I was here you guys had it” “Lady when you were ordering you said this was your first time coming here!” “Well.... other places look the same as this one”🤦♂️
Costumer: This is too expensive. Then don't fucking buy it. If you buy it anyway, it's not too expensive. Also, I can't change the price for you, actually I can't fix anything for you, well your meal and your receipt, but that's it. For anything else please just call or email the restaurant. Costumer(while he's in the middle of sudden rush hour when I am nearly alone at the place.): My order's taking so long. (note he's often only waiting 5 minutes.) I'm working my ass off, but if there's 10 people in front of you, and I'm alone, damn right it's taking long. And since I have about 4 hours of work left afterwards, of course I'm not going to run to give you the fastest service possible, I still want to have energy for the end of the shift. Costumer in equally busy sudden rush: Why is it always so busy here? If you know it's always busy here, why don't you visit another place. I couldn't care less if you show up or not. Honestly I am always starting out nice to costumers no matter what, but if they think they can do anything because I'm in my work outfit, and I have to be nice, they're wrong. If you're shitty to me, I'm going to give you bad service, If you're kind, I'll be super kind, offer to bring your order to you, maybe give you a little bit more of the thing you ordered. Edit: I do appreciate the managers I have though, if a costumer is being annoying or saying inappropriate things and I address them on that, most of the time my managers will tell the costumer off.
last night customers legit demanded to speak to the manager... who was there, and told them we are closed. its christmas. i worked 20 hours im going home. "good luck. you wont have a job once i call corp." ha corporate knows we close at 8 on christmas eve. i left work at 10 pm. imagine if we let customers come in id probably still be at work 😂😂 the ignorance....
Jessie Jean its pure entitlement. And an inability to organise your time, and do your christmas shopping on time. Im sure if we the server infringed on their lives we'd hear about it.... Oh we do! So tell me, how does me asking you to wait a second translate to you falling into a stasis pod for the next 1000 years?
I have a story about Christmas Eve, myself. I worked in a big box retailer. The store had been closed for 2 hours, we'd shut the lights off and made several announcements for people to leave, which were getting less customer-servicey and had literally just become, "we're closed, please leave immediately." I'm in a uniform & nametag, on my hands & knees cleaning up where someone's sugar-high tornado of a kid had yanked about 600 delicate little knicknacks off a shelf & into the floor. To add insult to the injury of working in this holiday nightmare, the manager had thought it would be festive to put us in reindeer antlers & jingle bells. So, doing this miserable cleanup in this ridiculous get-up long after I should have been home with my family, some lady asks me the dumbest possible question. "Excuse me? Do you work here?" I don't know what came over me, but I said, "Nope. I mugged someone for this snazzy outfit. We're closed, can I help you find the register?"
Does this happen to you . Standing in line at a fast food outlet. Long line takes up to 10 min. The person in front of you gets to the counter and then starts to read the entire menu not sure what they want . I once got frustrated and said out loud why could you not decided what you wanted while you were waiting for the last 10 min. The menu was on the board all the time . Then I got the glare no words just the glare and she ordered a drink yep just a drink must have taken 3 to 4 min just to order a drink . What is wrong with people do they not realize how stupid they seem to others ?
THE STUPIDEST CUSTOMERS I'VE EVER HEARD ASKING ME, ME WORKING BEHIND THE COUNTER IS IF I WORK HERE! BUT MORE WORSE OF ALL IS HEARING IT FROM OUR DISTRICT MANAGER LOL.
I'm very dyslexic (couldn't read until I was in 5th grade), so when I ask how much something costs it's because I'm having trouble telling what the thing says.
This video is exactly right. I work at a deli and I always get the customer that wants a pound of meat shaved(sliced thin to the point of falling apart) and then turns around and makes me redo it because they didn't want it to fall apart. This happens even when I show them the first slice so I can adjust the slice to get it the way they want. They also like to order something and then leave without telling me how they want it sliced so I slice their order about the size for sandwiches. Then they make me either redo it, throw a bitch fit, or usually both because I'm supposed to know exactly how they wanted it.
Love it when people start ordering to an empty counter. They look down into the case, mumble to themselves and make their whole order while I'm not even in their area. A lot of times I pretend I did not even notice them there. It's fucking rude to command someone to do something and not even fucking have the decency to look at them. You are human garbage if you do this. Not to mention no one can hear you! You're just going to have to order again!
To be fair, they can't look at the item name and you at the same time. Sometimes the name is something real easy to remember like _"Riposte Fettuccine Guacamole Tamarind Express Supreme w/ Italiano-parmigiano reggiano stravecchio and olive bay Russian-greek somalian prociuttu from California"_ And maybe they say it at decent volume, but it reflects off the glass and you think they're mumbling. Just as there are narcissistic customers, there can also be narcissistic employees.
MaxiTaxi3490 No. I asked them what chicken breast the want. To further my point, when a I asked what burger they would like, I would often get “just a burger”
borgCube100 I would just say "What type? There are plenty of different kinds on the menu." If that somehow doesn't get them to tell you the specific type then they need to go back to kindergarten. lol
Something similar happened at teh BK near my work. Poor lady was so shook up by this cntnugget. When it came to my order I can't eat lettuce due to an allergy but lady looked so damn shell shocked after what happened I didn't return it. I couldn't, I ended up sending in a compliment. Why do people feel need to attack the poor people behind the counter.
RoMayDrako It makes people feel better to look down on others. It’s like a case of a sad bully who bullies sad people. We like to think we’re adult and silly things like that don’t effect us as we’re no longer kids. But it does. Deep down most of us just want to feel better than someone.
Customer: 'Where can I find this item?' Me: 'Well, if you turn slightly to your left, we have a whole shelve full of them at eyelevel.' Customer: 'Oh.... Sorry, I didn't see.' Me, semi-jokingly: 'I should hope not, otherwise you'd be wasting my time.' And another one of my favourites: Long time customer: 'Where can I find the meatloaf?' Me: 'Bart, you've been coming here for 7 years now. You know where the meatloaf is.' Bart: 'It's not there.' Me: *goes to check. Finds meatloaf where we always keep it* 'You were right. They moved it a whole inch to the left. I almost couldn't find it myself.'
All retail and restaurant workers should quit their jobs...If you work a job where your labor isn't appreciated it's time to walk out. People will shop at big box retailers, and restaurants, but at the same time they will complain about how that convenience isn't worth paying for. I say take the convenience away. They don't want to pay for it, so why waste your time providing it? People can make their own food, toilet paper, and clothes just as easily, they don't need people stocking or ringing up PS4s and flat screen TVs for them, they can just go pick those things up in the wild just like their double cheeseburgers. Gotta love providing services to the unappreciative zombie swarm... That last one though. I seriously had this customer say back when I was cashiering "Well someone has to make a stand!", all because she was angry about our corporate policy of 100% ID checks for ANYONE purchasing alcohol...I was just thinking like... "Yea, make your stupid little stand to the cashier who Corporate wouldn't listen to even if I cared enough to try, but I risk losing my job if I sell you alcohol without seeing your ID so ID or no alcohol. Of course if you had any sense at all or really cared about it you'd call corporate about their 100% ID policy, or just shop elsewhere, but you won't because you're just going to keep coming in here with your panties in a bunch because you just want an excuse to be angry and bitchy at people for any excuse you can make up in your feeble little brain...I don't control corporate policies, I just have to abide by them." And then one crusty old fart "Well they're taking away your common sense." I really wanted to tell him off right there but I just had to keep it in my head "My common sense is obviously working better than yours, because you don't even realize that I don't give a rats a** about asking for your ID beyond the fact that I have to or I risk getting fired, personally I'd just rather not sell you any alcohol because I think you're an a** who I'd rather not give other people who work here the misfortune of possibly dealing with. And I really don't want you to have a nice day; in fact I hope you get randomly harassed and ID checked by police on your way home and get put in handcuffs and locked in a cell until someone can come by and identify you since you were too stupid to have the one thing that is legally required to be on you at all times once you become an adult.".
It actually makes me happy when they get mad at me for refusing them alcohol because they won't show me ID. They don't get it, but them getting mad at me for that means I'm doing my job right and that makes me happy lol. It means I get to keep my job, I don't risk going to jail, and I don't risk getting fined a couple hundred dollars for breaking the law.
I mean before I enter the store. I'm not going to go shopping if the store is closing in fifteen minutes but if I don't know when the store closes then I could end up going inside and then find out half-way through getting items that I need to GTFO.
The only one I have a slight issue with is @ 2:50, because 9/10 times they put the menu behind the counter and even with new glasses, I can't read it from a far distance lol.
0nly1truth you can go to the side of the counter to read it not having to be in line blocking those behind. When you know what you want then get in line. Especially if it’s peak hours. If no ones behind then who cares but if there’s a line just step to the side to read then get in line. Or yes go to the website. Almost every restaurant at least major chains have their menus online now.
In the store I work at when you don't have a membership card you have to pay the expensive price or if you don't put it in while I'm scanning it shows the expensive price. So many people will always ask "Why is it $X when it said it was $X" and I'll have to tell them why. Also whenever we scan a coupon a majority of them will add 1 cent and immediately take it off (I don't know why) but every time the customer will ALWAYS ASK "Why is it only taking off a penny?"
Oh my god, how many times have i closed down a walgreens and customers walk up to the locked door and knock on it, and when the pharmacy closes before the rest of the store and there's this big curtain pulled around it to stop people from entering it, non pharmaceutical staff can't enter it either, the hours are fight next to the front door, not that hard to look
Awesome!! But managers can’t change policy either. People need to take policy complaints to corporate. My favorite customer line: “don’t you know who I am?” 🤦🏻♀️
What I am thinking when I hear that: If you know who you say you know and are who you say you are, we would not be having this conversation because you would already know I can't do the ridiculous thing you just asked for. You'd have just asked so & so for a favor in the first place.
I hate the people that think because you work there that means you have an intimate knowledge of every product in the shop.
Exactly!!! QFT! If I had half a cent for every time they've pulled that on me, I would be richer than Bill Gates, Donald Trump, Warren Buffett, and the Walton family (Wal-Mart) combined!
Robert Wayne Deffenbaugh it's your responsibility to know what charger your phone takes.....for instance mine is USB B.....not USB A......
Why the fuck would you be in a shop if you don't know what you need? Honestly that's the most retarded thing I've ever heard. It's not my job to interrogate you for information and you have eyes and hands the same as me, you can read the damn labels yourself.
It's up to you to do the research then. It's unreasonable to expect minimum wage shop workers to have intimate knowledge of every product in the shop.
trip2themoon so because you make minimum wage, you're supposed to be a worthless, uninformed employee? it's kind of expected for the people who work in the store to like.... know about the items? I have worked retail, customer service etc. people need to stop complaining about the people (customers) that keep them in work.
Here's a classic one: "I have no receipt, can I have a full cash refund?"
or they come back a year later, with an item that have been used and it doesn't work demanding an exchange!!!!
I just tell them to FOCUS which means fuck yourself
some stores with give refund in that situation as a store gift card or store credit
Haha, I've never heard that one! :p
Matt Thornton oh God... Or the ones who get angry when you say no 😩
The "I'm never coming back here" bit is SO accurate!! 😂😂😂😂
'I'm never coming back here!'
Me: 'Is that a promise?'
My boss: 'What are you doing? You can't say that...*looks around* ... that loud. Good one, though.'
Juel Foster They look stupid when they come slithering back the next day
I hate when people say that. They always come back. "I am never coming back here". "Ok. See you next week"
I remember I told a person (This is a tourist area where I used to work at) "Okay, see you next year! :)" when they said they will never come back. I was on my last day or two of my two week before I officially quit so I honestly didn't give a damn by that time. Besides, they ALWAYS come back.
That’s when I look at them with a blank stare 😐 Like they think you’re going to beg them to come back or something.
"You can't be closed. I still see employees walking around."
Alge Borusas yeah were going through our closing procedure, were not exercising on company time, theyd sack us for that
Yeah, it's almost as if the employees' work is not done just because it's closing time, because they have to spend extra hours cleaning up after inconsiderate people who mess up the aisles.
Or because the lights are still on...
@@jessicah3450 Or if you work in a restaurant and it has a drive thru and the latter closes after you and people think they close at the same time? I've been super passive aggressive by putting the chairs on tables after the lobby closes and we still have customers.
*oozing sarcasm* But Agle Borusas don't you know? The magic cleaning and locking fairies come as soon as it's about to close and do everything for you. You can always go home as soon as it's time to close! Bye bye now!
I just "LOVE" when a customer decides to get an attitude when I ask for their ID during an alcohol or tobacco purchase...
Sanguine Requiem NOT ME! THAT MAKES ME LOVE YOU! God bless your little heart if you think I look closer to 18 than to 40! Thank you! ...but in all seriousness adults carry ID with them! In most states..it's the law! I have seen people throw tantrums over the ID thing and it's stupid. ..if you're an adult...you carry ID! GROW UP!
I actually love it when they get all mad at me for refusing the alcohol sale because they won't (or can't) show me their ID. Means I'm doing my job right lol. Yes, I get it. Only one person out of the group is paying for the alcohol so you think that is the only person I will ID, SO the rest of you don't bring your ID with you (why? I take mine everywhere, even if I'm not driving. Common sense). But it is common knowledge that Walmart corporate policy states that cashiers *MUST* ID the entire group that appears under 40. I mean, come on people. I just want to keep my job. Getting mad at me and trying the whole "that's not the law" bs doesn't make me sell it to you anyway. Just makes me happy cause I get to keep my job lol.
wolffriendinus once again adults carry ID and most states require that adults carry ID with them at all times! You're correct most stores and federal regulating agencies recommend that you card anyone and anyone accompanying someone purchasing alcohol and tobacco products to help ensure that you are not selling to minors! You know how you can tell you're selling to a minor ...they throw a tantrum because you ID them and they can't provide you one! Adults don't do that because adults carry ID with them!😂😂😁😁😁
wolffriendinus I live in Pennsylvania and our State purposely sends in kids into stores for ID compliance checks and the kids are underage once that clerk hands them cigarettes it's instant arrest and fines... $500.00 tobacco ID fine,$1000.00 Contributing to the Delinquency of a Minor fine and $500.00 Child Endangerment fine and the store gets fined $15,000 along with your instant termination! So in Pennsylvania...you check ID's and tantrums are a hell of a lot better than fines! We'd just laugh at the ones throwing fits and say ...you're not worth $2000.00 to me! So have a nice day!😂😂😂
Sanguine Requiem : I'm 63 a d am thrilled to show my ID
I've felt that way ever since I turned 30. bahahaha
I love the comments that are like "if you hate your job just quit" like jobs grow on trees and like that never occurs to us.
Deanna Campbell PREACH!!!!
Deanna Campbell damn right
Yeah seriously. I mean, you have a job to pay bills and shit. Not everyone can get what they want. This is why I have such respect for fast food workers. They stand at a hot fryer/grill all day long and get yelled at for the dumbest shit. Dude leave these people alone man. Just because you get paid more than they do doesn't mean you're better than them.
I don't hate my job or the people who work with me. I hate the stupid questions a grade schooler could answer. I can't stand, "Aren't there any coupons or specials you can give me?" or "Can I use your employee discount?" I'm like, "I don't know you and even if I did the answer would still be: no."
Too True! But NOTHING is more gratifying than when you've found a new job & just given your notice at your current place... and someone says that to you! The look on their face is BEYOND hilarious!!!
You forgot my favorite: "if it doesn't ring up its free." That was sorta funny the first like two times my first day as a cashier. After that it was just the stupid thing I heard every single day.
yas
Obvious troll post is obvious...that joke was never funny.
That one... OH GOD!
omg so true. i hear that one all the time.
I usually tell them sure if you wanna go to jail
You for forgot "excuse me do you work here" to someone clearly in uniform
steve b you realize if someone calls out store managers will pull people from other departments to stock another area..... oh wait you probably don't work.....
"nah, the badge is just for decoration"
Ben Crutchfield I always say "no, I just have this tag for fun"
Then I walk off.
My biggest pet peeve
For some reason I get asked this, and I don't even work there; even if there is a uniform and I clearly am not wearing it.
I work in customer service, and good God this hits home so hard. The level of intelligence most customers display is incomprehensible. "Sign says 'closed', chairs are up, lights are out. Let's tug on the door and look confused." Knowing first-hand the crap these employees go through, I put alot of effort into being a respectable customer.
I was just going to say, some of the best customers on earth are people who have worked in retail.
Amen to that.
I used to work in a call center and when I call somewhere I’m extra nice bc I know the kind of hell they go through everyday!!
It is What It Is I can't image call centers.
Not all of them that's stupid. Some know you're closing but don't care
"Are you sure you don't have more in the back?"
Oh....you mean that mythical place that also has a stable of unicorns and the pot of gold from the end of the rainbow?
Love this video!!
MidnightBanshi it's worse on black Friday and Christmas eve and don't get me started on tax free weekend
Michael Gunnels Been there done that more than I care to think about.
make you spent time on the phone checking the item at another store and getting made at you because the every other store that you called is out. if the store you are in is out maybe just maybe the other stores are out too.
Except when there is more in the back. happens a lot at the local Fred Myers.
Gamestop has been called out on it though, rightfully so
I had a guy grab me by the arm the other day, because he wanted to smack my "phat ass" with a ruler. I then proceeded to forcefully take the ruler out of his hand and ban him from the store. Keep in mind, I am just a cashier, I get hit on on a day to day basis, but when you cross the line and physically touch me, you might pull back a nub. If it had been any other day, I would have called the police and filed charges, but we were so damn busy i couldn't. NEVER flirt with employees at any establishment, Its trashy and very disrespectful.
I start prep at 7am, I had a woman call in at about 7:30am saying she was standing at the front doors and demand we open them for her so she and her friends could come in and eat. The "WE OPEN AT 11am" was painted in big red letters right in front of her face. No, I can't open almost 4 hours early for you. There are no waiters, nothing is ready, the fire isn't even started. Please don't ask to be let in hours before a place opens.
Seriously? Four hours early? That's just nuts.
People at my local mall wait at the Apple store literally 4 hours before opening. I have no idea why
BellaLuna94 People are idiots.
If you want to dispute that, keep in mind Tide laundry pods became a delicacy.
Isn't that mainly teens? They don't count. Teens are not people.
"it is usually adults that have the worst attitudes."
The opposite is demonstrably true. So I can safely conclude that your ability for rational thought is suspect.
"i am guessing you are one of the aforementioned rude people"
You can guess whatever you want. That's a presupposition conclusion designed to serve a desired conclusion. That's not how one arrives at truth. Again, logic is clearly not your strong suit.
"since you are trying to pawn off your bad behavior onto others."
What bad behavior? You've know nothing about me or my behavior. Once again, you demonstrate a complete divorce from logical thought. The only thing I am guilty of is triggering you with the truth.
I hate when they get upset because NO COMPANY takes expired coupons....
Fuck yes.
We do when customers make a fuss
Kohl's does now.. and everyone in my store expects it because of that. So annoying. Stop being so cheap, Brenda!
Or fake coupons 🙄🙄
that's not really true. some places will
I really love picking up merchandise that customers knocked onto the floor, and as I am doing so, other customers are two feet away from me...knocking merchandise onto the floor
Bruce Forrest I followed two kids around the other day picking up all the crap they were knocking over they were literally trashing my store and the dad just sat there on his phone
I called that job security. After working retail I Now Just Stare
Hannah F I had a similar experience; at my store we sell "squishies" and this toddler was walking around taking squishies out of the packages and putting them to the side. When her dad finally came up he just told me that they were "trying to decide which ones they were going to buy". It took so much restraint not to tell him off. Just admit you're not watching your child and apologize, don't bullshit me.
consider it job security
@@honestytoafault Eew. So ignorant. There is so much to do as a retail employee and stupid twats littering the store secures nothing. It just makes the job more difficult than what it's worth.
"Buy one get one... does that mean I have to buy one of these in order to get the second one free?"
I shit you not.
Hazy I would say your lying but I work retail....I find your statement totally plausible.
...I have no trouble believing this
no the first one is the free one. you have to buy the second one
Yes, I believe you as well.
Because plenty of customers really do the thing where they ignore the HUGE sign 2 feet in front of their face, yell at cashiers about what they don't understand, THEN read the sign when the cashier points it out.
And then the REALLY arrogant ones carry on further that you need more clear signs and you have no right to make a fool of them because they are an important business person and you are just a stupid cashier!
Who can read and do math when they can't, despite being an 'important business person!' ;) :p
Hazy i actually caught myself stupidly asking someone that the other day, I apologized because I sounded like a really dumb C***
I've told people, "If the customer is always right, why do they need return counters?" I got written up for that, but while my supervisor was laughing his butt off. I'm burned out from customer service- great customers I can handle all day- it's the jackasses that make the job miserable. Tiny little people who have so little in their lives they have to make other people miserable for them to feel "power" in their lives.
Tina Gallagher Your supervisor probably shredded the write-up as soon as you left.
That’s a great line. I’m stealing that!
Omg this is so true! Those asswipe customers really hate their life so they want to make your life miserable too
Tina Gallagher every time a customer says "customer is always right" she ways "actually the customer isnt always right they just like u to think that"
Tina honey you got it!!!
My least favorite question was "Why is it so expensive?" my response is "I didn't set the price, management and my bosses did." They can't argue with me because they know I'm right so they back off.
***** I get those on 8th ave in the Garment District of NYC. It's practically a drug town near port authority. It's easier to tone it down with most of them. Make a scene or a sort of aggression/attitude with that type of person and they can go berserk. And honestly the only ones we've had a meltdown was from cheap Asians with very little english speaking skills. Because they think we, my coworkers and I, should know their language, chinese or korean. When we don't understand them they get frustrated and go berserk. We've had one take our tip jar and spiked it on the floor, she needed to have her daughter, who speaks english well, to drag her out of the place. We also had another one that thought my coworker was sighing at her and starting pointing and shouting in broken english. My coworker wasn't sighing at the customer, she was sighing at frustration over our broken register.
Most of the drug nuts in our area don't go near the restaurants and delis because the cops have been scouring the place frequently, so the ones I'm worried about are my customers with frustration problems.
***** Here's the thing though, you really aren't the one setting the price. People seem to want to take out their frustration at the nearest living thing that is associated with the business. As if you're the one at the top of the hierarchy setting the rules, the policies, the prices and the hours. It just seems like there's no more common sense with shoppers anymore.
I usually say it's because the company has to pay for our big wages somehow
That's not right though. As management, I don't set the prices either.
Erika Downs that wonderful formula called "Gross Margin Return on Interest" basically a 200 to 400% mark up on the goods at cost to the company - used by the cost controller (part of accounts) to determine the appropriate mix of margin to cover costs
For those not in the know of how business operates, that margin supports us purchasing the items (which we do on credit), shipping the items in, wages to put that stock on display, our water/gas/electricity costs, other business costs, taxes paid (not collected), staff wages, while the rest left over becomes "profit"
Dont blame the management for that. Unless youre the management at Apple in which case can i get the "steve jobs was an overrated tool" price please?
Customer over the phone: What time do you close today?
Me: 5:30 P.M.
Customer over the phone: What time is it now?
Me: 5:29
Customer over the phone: Okay, I'll be there in a minute then.
Charles Faust Sorry but I get paid 9-5. That door gets locked 4:55 SHARP
One of my coworkers was on the phone for a while with the customer that was ordering chicken, while she was at a fast food drive thru placing an order.
Das Faust LOL
I remember this lady came through my line on Memorial Day or something and as I was ringing up her items we started talking about the holiday and she asked me with a straight face; "You guys are open today???"
bitch you're inside the store what do you mean
I am sure it wasn't a real 'Question' but a statement with surprise and empathy that you had to work on a holiday.
Jesus I laughed so hard. Can you believe these fuckers drive?!
I was on jury duty & the case was about an older woman who went into the Macy’s store before it was open. The construction people were right there working. She fell & broke her hip. She said she had received a credit card but her name was spelled wrong & she wanted to get it changed. Well, the judge instructed us to not think of our older relatives & things they might have happen to them so as not to influence our decision. She was suing for a hundred thousand dollars! We elected a man to be the captain ( or whatever it’s called) & the 1st thing out of his mouth was about his grandma breaking her hip! Anyway, there were several people who didn’t think she should win but he persuaded them to change their vote. I was the only one who would not agree & didn’t sign. The judge happened to be a customer at the store where I worked & he told me later that he agreed with me. At least they didn’t give her the amount she was suing for but she was in the wrong.She made the ambulance take her to the Indian hospital in another town where she would get free treatment instead of going to a local hospital! Turns out she was very well off anyway!
luckily at michaels we have headsets to talk to each other so if i get a weird question i can just ask literally every employee at the same time
Kyra Bell we have walkie talkies at my work.
Kyra Bell it just means that customers can hear what we're all saying one them too, so I get a lot of laughs from them when someone is like "hey, hello, what's going on" or something.
There's always the classic "oh, it won't scan? Must mean it's free haha"
I swear each one that says that thinks they're so funny
Hanna Williams I don't even bother trying to fake the laugh.
If something is funny to me, I'll laugh. I'm not faking it just to kiss someone's behind.
Actually, it's kind of funny, now that I imagine the look of annoyance on your face.
My favorite is when they buy stuff from other stores and try to return it and it says "cannot sell item." Then they're like "its the same brand."
Hanna Williams I work at Target and every single fuckin time I get that I cringe so hard
Me: *is literally on break*'
Customer: Can you help me?
Me: Sorry, I'm on break but this person can-
Customer: No, it'll only take a minute.
Like??? I have thirty minutes to eat my food??? And also reply to my texts???
When I double shift, I was allowed to have an hour break. I got in my car and drove elsewhere to eat my lunch so no one could bother me. You should do that. Or if there is a room you can eat inside without being seen that would help. Another thing you can do is take off the uniform if you can't avoid being physically seen.
H Ruiz Yeah I eat in the breakroom, it's just when I go into the store (cuz I work at a grocery store) and I'm wearing my uniform, even though I'm clearly holding things and heading to the breakroom, people stop me and are like "hey I need help with this heavy thing". Also I don't have a car.
At my store we go back to the break room, take off our vests then go out onto the sales floor to buy our food. Occasionally (like every few months) I'll get someone that will ask me "are you on break?" then leave me alone after I say yes. Except this poor guy holding a damaged gallon of milk and trying to keep from spilling it everywhere. Him I helped so we wouldn't have a huge mess to clean up.
wolffriendinus We don't have vests. We have work shirts with our logo on it and that'd be weird to take my shirt off to go get food. And it's really obvious too when a person is on break or not even on shift when they have like a bag or are leaving the store so I'm pretty sure the customers where I work are really entitled.
acegirlinastraightworld The corporation that owns the store I work for strongly forbids working off the clock. As in it was written in the starting paperwork about 10 times, in bold print. So we are literally encouraged to say, "sorry, legally I can't help you."
The first one is more like,
IC - "Do You have *item* ?"
Me - "I'm very sorry but we are sold out."
IC -"WHATT? But I drove over 30 minutes to get here!!"
Then they stand there and get even more upset when you say again that you do not have it.
As if it is going to magically appear just because they whined about the inconvenience of getting to the store to get it.
Person: "Do you have X?"
Me: "I'm sorry ma'am, we are not carrying that at this time, we have Y and Z which are similar"
Person: "Transfer me to your supervisor"
Me: "I apologize ma'am, I am unable to transfer you" (I really can't, haven't been trained to)
Person: "I don't believe that"
Really?! First you imply I'm either lying about not having what you want or don't know what I'm doing, and then actually accuse me of lying about not being able to transfer you. You aren't paying me. I'm not your scullery maid.
@@bubbledreams6382 This one speaks to my soul. My company expressively forbade us to transfer calls to supervisors, yet customers didn't believe it. I always rolled my eyes when they tried to snitch to me about a fellow coworker who wouldn't transfer to a supervisor.
I wonder who made that anyway, "The customer is always right". Cause it's true it's obviously wrong.
The owners of big franchises. Because they don't have to deal with the customers directly. They have their employees for. So, they don't give a shit, they just want happy customers, cause happy customers pay.
My theory is that policy was invented back in a time where customers were more sane and had less of a tendency to turn out to be selfish, psychotic, would-be thieves trying to get something for nothing or next to nothing than today.
Rule of thumb: Everybody knows that the customer is, in reality, NOT always right, but you gotta let them think they are if at all possible.
I wonder if I can get away with returning four used tires at a Selfridge's store for cash... Remember: the customer is always right!!
The phrase “The customer is always right” was originally coined in 1909 by Harry Gordon Selfridge,
the founder of Selfridge's department store in London, and is typically
used by businesses to convince customers that they will get good
service at this company and convince employees to give customers good
service.
Cool information! :)
And, like many other expressions and rules/laws coined by people throughout the years, it has now been distorted into something which is nowhere near what the original intent was! :(
Conversation with a customer the other day
me: that's 225.75
customer: can you give me 20 percent off?
me: I am sorry, I cannot do that
customer: another store probably has it cheaper
me: we do price match. do you have proof that the item is discounted elsewhere?
customer: no. i should just get 20 percent off. can I speak to a manager?
manager: this is a newly released product. there fore there are no discounts.
customer: oh....
me: that will be 225. 75
I had a customer get mad because we didn't have her cake order......She was at the wrong Walmart. DUH.
+mockfanatik Did she at least apologize?? I mean, don't get me wrong, what she did was stupid but I was just wondering if she at least apologized.
No apology or nothing. She just turned and walked away.
I guess (hope) that's because she felt so stupid. lol
lol
customers are such dumbasses
"I don't have to come here"... No... No one is forcing you to stand here and ruin my night
Memento Mori "then don't"
then please don't
I hate it when a customer says "it used to be that way" I don't care what it used to be this is the way it is now. Maybe you should invent a time machine if you have a problem with it.
Cynthia Mayo change is inevitable, get used to it
Alternatively "well we used to live in trees and walk on all fours, want to do that again?"
T. M. Shannon that’s what you think buddy, not everyone believes in that shit so don’t make it seem like it
I hate when we are closing at 10PM and every time without fail there's that one person trying to walk in at 9:59PM, I want to go home damn it.
Beavis I said last line in Beavis' voice
Beavis Or they wait until 5 minutes after closing.
At that point, I have negative sympathy for you
I always had the bad luck of whenever I closed one minute before close or right when we are locking up doors a big ass family would run in (Not kidding when I said "Run in" either) and act like they didn't know we were closing. They will then proceed to make a huge mess, try on a ton of clothes and walk out saying "We didn't see anything we like. We'll just check again tomorrow" Like seriously, why..?
Beavis Oh this. I haven't had anybody try to walk in at the last minute yet, but two weeks ago I had these two customers who were "just browsing" at 8:55. We close at 9. every day. There was an announcement at 8:45. And they'd both been in the store on other days. I put on my most passive aggressive sweet voice and let them know I was there if they needed anything but "We do close at *_nine_* .
Beavis sure thsts fine for, say, a car dealership (commission salespeople will stay late to make a sale, no problem) but i earn a wage.
And when it says "closing" theres a reason for it. Cleaning up. Packing up Cashing off tills. Oh, and going home!
"If it doesn't scan it's free!" If it doesn't scan it is whatever I want! And just because you said that, it is $50 a pound!
I'm still using my "hey it's the first time I heard that one"-laugh on it.
I stopped that laugh about 18 years ago after the first I heard it. Now I just try my hardest not to roll my eyes
I hear that one every single day, but I usually roll with it. Most people don't really mean anything by it and are just saying that as a goodnatured joke. Sure, it's kinda lame, but compared to how the really stupid ones act, this is nothing.
Graham Clarence yeah sorry the barcode has the product number on it right below the bars, i just have to manually enter that number in magical device i use otherwise known as THE TILL, using its keypad or its touch screen and hey presto! A price appears.
Also your fruit and veg doesnt scan. You still pay for that, numbskull
These are our thoughts. We smile at you, send you politely on our way, and vent at your turned back. Lol
The first time I heard it, I'd only been a cashier for 5 minutes and was too busy freaking out about my training not covering that to laugh.
"Are you open?" ~You as an employee are clearly standing behind the counter at the register and/or if you have a light it is on~
Guilmon470 and especially when other customers are present.
sometimes I do that out of politeness,
Jimmy Rustled do what?
if employee is standing at register but nobody is in line I will ask if they are open, they might be counting money or something of that nature..just being polite......had my own business and had to deal with stupid people, some of them i wondered how they manage to survive to adulthood....sold business, moved south..all good
Jimmy Rustled even when the doors are open/unlocked and all lights are on....and most likely that hours of operations are posted on front door.
-"Do you work here?"
-"No... I'm just the altar to stupid questions. Any more tributes you want to offer?..."
lol i like that one the "alter to stupid questions" in the "cult of customer service"
I imagine Hell is working at a retail store that has infinite customers and never close.
Jay Rob So Walmart is hell. Yep, I'd wager that's about right.
I guess that's one way to get rid of evil. Lobotomize them with drudgery.
Here's one I've been noticing recently:
CUSTOMER: "What item is this on my reciept?"
COLLEAGUE: "How should I know? You brought it! You should know!"
Was the item labeled clearly or with numbers or abbreviations? How many times where on the receipt? How long ago was it purchased? I am sure if I dug out a receipt from a few weeks back of yours and asked you what it was you possibly wouldn't know, or even if you had just checked out and the items are not clearly labeled.
You work at the store- you have the ability to search for an item by its code. Not the customer
I try very hard to be a good customer. I think I succeed most of the time.
If you pick something up, and then later decide not to buy it, please put it back where you took it from.
Spencer Kieft Thank you very much for that!
Nocure92 Not only do I do that but I sometimes end up taking OTHER people's unwanted items back to the shelf.
And we appreciate customers like you, helps us to hang in there but unfortunately the majority are assholes. They know they can talk to us anyway they want and we can't.
I went to Wal-Mart yesterday to get some new foundation. And people left like 6 mascara packages in the foundation section. I wasn't busy so I just put them back myself. I know how it feels to have to babysit customers.
This one used to get me all the time: A customer would bring back a pair of old worn stinky shoes and ask to return them. They had obviously had them for a long time. "Reason for the return,Sir?"..."Wrong Size"...EVERY TIME!! No receipt,of course "But I just want to swap them for a new pair in my size". In our store no receipt meant we had to give them the last sale/clearance price...The policy was clearly written on both the receipt ad above the service desk. People think that if they yell at you, you have to back down and give them what they want. Nope. I have been threatened,cursed at and one customer even hit me in the face with a pair of shoes and split my lip open. Crazy stuff...
What happened after the customer hit you?
I remember at my old PT job a customer came up to the co worker running the register next to me with a bag from another store and she was like "I bought these underwear at the beginning of the month and want to refund them. They weren't my size" (This was when the store had a month return as long as you have a slip). These underwear was obviously used and washed multiple times and she didn't have a return slip that the manager had to step in to tell this person we do not refund underwear. Lady got so mad she said "I'm never coming back here again!" lol.
Vireo So did she actually stay true to her word or was she there the following week?
Jason Dyrkacz I don't work there anymore because I quit to find a PT job closer to my school. I believe that lady was one of those people who get a 20% discount every time because they work with Disney or one of those parks that give discounts at nearby stores. I'm sure a Cheapskate like that wouldn't give up their discount over used undeewear lol.
Lmao! Same here. My favorite is that they bring them back and they clearly have been worn and smell..and they say that they only wore them 2x.. and when they want their money back I tell em exchange only. I try to avoid saying "store credit" just to make a sale.
"well it was on the rack you have to give me that price"
"Well, that coupon was hanging out there and I don't care that it's expired, you have to give it to me!"
+Guilmon470 haha, the life of a retail worker...punk ass customers could suck it 😆
That's exactly why price stickers on shelves also include a product name and description! So that retail workers don't have to honour that ridiculous "This expensive item was on the shelf labelled $2, so you have to sell it for that, or else that's false advertising and I'll sue!"
Yeah... no. It's not. We don't have to honour that price because someone stuck it on that shelf by mistake. Or you moved it yourself! Now go and find a $2 shop to scam with your lame ass "I want everything for $2 because I'm an entitled brat" attitude! :p
dmf1301 so many scammers are great actors too...shame
Actually in some cases that is true. Sometimes the price on the shelf is wrong with wrong description on it and even after looking many times can't find actual price. So just do your job, scan the item and tell me the price without attitude.
Whom ever said the customer is always right never worked in customer service!!
The guy who came up with that did work in customer service. He just forgot to finish it because he was tired.
The true saying is "the customer is always right about to say something stupid"
@@Plaugue1122 Sgt. Ducky?
@@jasondyrkacz8270 yep you are right
I have some customers who will clearly see that we are closed and have already locked the door, but will bang on the door asking if they can come in. No, sorry. I have a life outside of work believe it or not and I'm not getting paid overtime so come back tomorrow.
my managers use to tell me to cut half the lights off at ten to close. can't tell you how many time i have had to go and tell them while they were almost in the dark. i am closing the register now.
Ages ago when I was a strapping young man, I showed up at the drugstore one evening just as they were closing up. The clerk was in the act of locking the door when I knocked desperately. He opened it a bit and said, "cigarettes?" I said, "prophylactics!" Guy let me in to make my purchase. He was a mensch.
Angelica Guerrero You are spot on. I work alone in a Showroom. I get paid 9-5 & turn lights off 4:55. They can knock & knock. But my day is done. I just want to go home
david taylor You have a nice Boss.
salamanca1954 its a fair enough. Cigarettes wouldve gotten you a "go to walmart"
No probs of that in oz, chemists havent sold cigarettes since before i was born. But i do love i can go to a gas station and a carton of Miller or something lol
-Standing at my till ready to serve"Who's next please?""Are you open/serving?""No I'm just standing here and calling you over for the fun of it"
Sounds like the person was just being polite-l
"It must suck to work on "
Well, people like you come in here on so that means we have to be open. If we had nobody come in on those holidays we might be able to close those days.
Here’s a good one “I’m 45 now but when I was 16 I worked at a Walmart about 100 miles from here, does that mean I get a discount?”
I work in a bakery. People often ask a few minutes before we close. Do I get 50% off, you close soon and you can't sell all the products! No you don't we're not a supermarket. Or we are closed no bread, sandwich or any other product is left. Someone comes in and ask: Are you still open? Do you see any products left? Strange you haven't mentioned the back? The back of the store is not a magical place.
A customers tells me the thing he bought the last time was very deliciouos, he wants the same. How do I still know what he bought? I can't remember every single customer and what he bought.
my last job was a pizza place, I was closing one night and there was absolutely no pizza on the display and bunch of kids came up and one of them said ‘y’all still have samples, or food!’ I quickly snapped and said ‘WE’RE CLOSED!’
I work in a bakery too. We have one guy that always comes in asking for a discount. I just say no as a principle now. He could have come in any time, he's just waiting until we are about to close.
Sometimes it feels like customers are coming in just to pick a fight with you.
I had to deal with a customer like that yesterday and it got to the point where my colleague had to take over because I was close to snap and leash out on the this customer
3mma The other day my manger made one of my coworkers walk away because a customer was yelling at her and she was about to cry. Which actually made the rest of us want to fight the customer.
I don't let customers push me around lol they yell or get in my face or cuss at me that's I have the right to refuse service and will do so.
how about those that call on the phone" are you guys open" me " naaa I'm just here to answer the phone".
i just call up and ask them.what time there open ;)
I hate when they ask a question to the back of your head.
To be honest with you I just pretend like I didn't hear their question and act surprised when I turn around and have them ask me again because I didn't hear them.
Jerry Lifsey I hated it when they'd tug at my back collar to get my attention :(
Thomas C Yes :(
Well... at least it's reasonable to tap someone on the shoulder or arm to try to get their attention!
Yanking on people's clothing is not! :(
It is absolutely not okay to touch an employee in any way, to get their attention.
customer: hey how much is this for?
Me: *scans item*...... It's 15$ sir.
customer: can I use your employee discount on that?
TRUE STORY
Wow
This is so true.
@Luís Filipe Andrade yeah used to work at a Shaws they wanted to use my employee discount all the time.
Hate it when I get customers who try to flirt. They're always asking for my # and all, and I'm like "Haha~ I have a boyfriend" Then they get all pissy-fit like "All ya girls always saying you have a boyfriend!" Well in that case, if you can't handle a rejection, please move out of the way so I can help the next customer. THANKS lol!
at my first job some creepy lady that was old enough to be my grandma said i was cute and smelled good then took a big whiff way in my personal space i was just like WTF i was so uncomfortable but my manager thought it was hilarious every time this lady came and harassed me but my manager said "she's a paying customer" looking back i should have quit way sooner maybe even sued the place for letting it happen as i was minor at the time but that was years ago and i didn't know better
"I want 10 dollars of gas on the black car outside"
Me: ummm I need the number of your pump not the color of your car..
----"This is the 3rd time in a row that you guys don't have my fucking tobacco"
Then why do you continue to come? I don't control deliveries, fix your attitude.
-----Me: Alright sir you have a great day
Customer: you know what, this if the first time in weeks that you actually have Coke slushies it's about time you get something right.
You have your drinks, you were rude during the whole transaction, you made faces the whole time . I said "have a great day" and you still decided to give an unnecessary insult . You got what you came for, now just leave.
Don't continue to go to places that don't have what you're looking for, don't insult and belittle people who have no control over what you're bitching about. Its sad to know that so many people lack respect, manners and morals. Smh
THANK YOU! STORY OF MY LIFE! MAD PROPS!
I work at a gas station right now and it's the same situation every.....fucking....day
***** or when they come in with someone they know and insult the store the whole time because again we don't have whatever it is they were looking for the previous day.
If we didn't have it yesterday....why the hell would we have it today?
Tyrel TV yes!!
At this point, I must admit that I've been a ditz a few times in my life and forgotten to check the number of the petrol pump before I go in to pay the cashier!
Although that's not their fault. I say "Oops, sorry, I forgot to check the number of the pump. It's the White Holden Nova at the far left pump out there", and the cashiers usually know their layout and which pump has which number!
It's not a problem, though, unless you're a total asshole about YOUR mistake!
It has never happened as yet, but IF an employee ever said to me "I'm sorry miss, but I don't know what number that is", I'd say "No problem, I'll go and check and come back!"
Because again, my ditziness is NOT their fault! :)
Hey you do you work here? No I just wear this red shirt with this logo just like the one on the giant sign outside in the parking lot because it helps me pick up all the hot chicks
Also, it's bad when I stopped at a place and my uniform looks similar to where Im shopping. I got folks who ask where things are and seem confused when I say "I don't work here!"
Charlie Hogan Omg. My store makes us wear a fluorescent orange safety vest (when we're working floor), and we all have name tags on lanyards, _and_ we wear clearly visible ear pieces. I can't count how many times I get asked if I'm an employee. Sometimes I really just want to get sarcastic with them.
😂😂😂😂😂💀💀
Orange apron..with the stores name on it. Standing in front of an open register.. i still get asked if i work there......
how hard is it to smile and say YES, HOW CAN I HELP YOU?
When a customer's card keeps declining and there's just that awkward silence, because you know you'll get in trouble if you tell the customer that it's actually their card's fault and not the register's.
And then it's automatically your fault, because their card isn't working.
When you tilled up their items and then they decide they want something else and wander off around the store leaving their items at the till.
... add to that while you're smack dab in the middle of ringing them up and can't cancel the transaction without manager approval
Zoe Hanagarne And the manager is busy and can't come out quickly and the line is starting to form and no one you call to help ring shows up.
Ohhh that ol'nutshell, I've yet to have said customer winge they were there first when another one turns up to purchase something, even though I saved the previous transaction.. But it does my head in, I have to face up the shop and stock up the pop fridge In between serving customers, and several other jobs, but I can't do that while the wandering customer takes as long as they like finding something else!
I'd hate if people would ask me where a specific item was, and it LITERALLY was a foot away from them... then I point & they laugh nervously. LIKE JUST LOOK AROUND YOU FIRST BEFORE YA ASK. or those people that hand me a 100 bill and say "i just made it this morning" like thanks.. or they hand me a 50 dollar bill for a 8.00 purchase... WHY? I'm glad I don't work retail anymore.
Because they just got paid and didn't have a smaller bill and genuinely needed the item they were purchasing.
Also just because it's oblivious to you since you spent your days in and out stocking shelves at your store it might not be to some one that has no idea. Even standing a foot away.
I'm glad you don't work in customer service anymore either
Bitch shut up. It's not that big of a deal just to tell them that it's right behind them. If you have a problem with it, don't work retail. Retail workers complain so damn much when they have no idea what real work is.
+TheJussimara does this not counter your statement of 'if you don't know I'll move on' ?
Y'all are having hissy fits, geez. lol.
+TheJussimara I bet you've never worked customer service before
"i had no idea you guys closed early on sundays!"
even though our hours are listed in bright bold white letters and numbers on our front door... like seriously people use your eyes!
How about, when you are helping a customer and some other customer try to shout questions over the top. I would love to insult the rude customers why try to do this.
Oh this one seriously pisses me the fuck off. In my opinion it's the worst thing to do because not only are you being intentionally rude to me but also to the other customer I'm trying to help. It's like you're saying "hey I'm more important than everyone else and Idc if I'm making things difficult."
jeff switzer I work in jewelry. I can't help another customer when I am already showing a piece from a case to a customer. Most people understand this. But the are those few who get upset that I won't wander off leaving a $5,000 ring with a customer to change the battery on their watch.
Smokinbiskit Sees you I wish but I also don't want to get fired lol
jeff switzer I always ignore them and continue to help the original customer.
The second one gets mad
I say
I'm sorry I was helping this person first
Be considerate and wait
wiggelpuppy I work in clothing, so I always get asked when I’m doing a run for another customer. I always listen and then tell them to hold a moment. I’ve got two hands and one mouth, only so much can be done.
Every time a rude customer say “I’m never coming back” I want to clap my hands. But sadly they come back the next day.😞
I always love the "Excuse me, do you work here?"
No, lady. I just dress up as a Walmart employee as a hobby.
I'm cosplaying as someone in hell
or they are on their phone.
Or worse yet, they CALL THE STORE on the phone and ask for prices. Or come in to the store asking for prices but don't want to buy the product they're price-checking.
Yep.. literally had a customer yesterday on her phone... while I was ringing her items.. And she was like "blah blah, bullshit, blah blah, fuck" I'm like.. "ma'am, you're little toddler son is right there and plenty of other customers can hear you. You're being completely disrespectful. Get off the phone." I wish there was a way employees could do surverys in customers...
I also got another customer yesterday, also on her phone. Okay, so I was over by some food, marking them down. And I was about to finish, while she stood there, on her phone, watching. "Are you ready?" I ask. She nods. I go to my register and think "if you're ready, get the hell off your phone. Otherwise, let me finish my job because you're too busy talking to someone else."
David Zetterberg hate this in valet.
They park the car, theyre on their phone, they stay in their car for three minutes talking on the phone.
They get out of the car, theyre STILL talking on the phone. Im pretty much at the point where im either interrupting their call to get their details (name and mobile/cell number for security purposes) or just giving them the numbered card because i now have three more cars to receive because they were on the phone.
How fucking hard is it to say, "hold on a second" or "can i call you back shortly"?
Seriously, youre in a transaction, this can be over in less than 30 seconds - im pretty sure you be going to my manager through my arse or over my dead body if i served you while i was on the phone
Some of us use are phones as calculators
I had one guy call the store and ask me "I don't have my receipt and bought this 6 months ago, can I still get a refund?
So I tell him "I'm sorry, our refund policy requires a receipt, and our computer only let's me look up receipts from 45 days ago. I'm afraid you won't be able to get a refund on that."
His response was to ask "Why? I paid for it at your store".
My response "It's our policy, Sir."
What I wanted to say "probably for the same reason you thought you should call and ask before coming here".
Oh lord I hate when guys try to hit on me I just ignore them and walk away.
+Asim Ghaffar wow your gross and gtfo
Moonlight A simple "no" would've sufficed...
Moonlight Princess Your deranged
Moonlight Princess Woof Woof
Once a woman came to my store with her kid for a refund for charger.
Receipt was from the 7-Eleven store in Denver and mine was in Westminster I said I’m sorry I cannot refund
Her response was “this is ridiculous now I have to drive all the way back to Denver”
Dumbest one alive
The Abby isnt it meant to be franchise wide refunds?
Not being a pain, just asking
I had a customer try to return an item they bought from a competitor several years after the purchase date.
T. M. Shannon Yeah, of course. I don't know why, but my manager chose to refund him anyway. Eh, not my problem anymore.
The customer was actually right to be disgruntled here. I shop and exchange stuff from Walmart, Target, and Publix stores across states all of the time. Nationwide/interstate stores tend to allow exchanges and refunds between their stores since they mostly sell the same products.
"But it was on sale yesterdaayyy...!"
Honestly, I try to be tolerant of people, but sometimes it's just too much.
My response: Yesterday is NOT today.
"My total is less than $20, can I use a $50 or a $100?"
"Are you open?"
"I am never coming back here again!" Me: Okay bye have a great time.
Hayden Winchester ive been in a position at a restaurant where the soecial wasnt that special, and my ex and i felt it took too long and wasnt worth what we paid.
We bald face lied to the server saying everthing was fine, paid our bill, and never went back there again. We did give a bad review online (nothing rude, just stated what we felt) but that was all.
Pity, that place had a mad tiramisu and was the best italian place in town
Customer with way more than 12 items: "oh I'm sorry, I didn't realize this was the express lane."
Oh I'm sorry, I didn't realize the fact that my belt was half the length of all the others or maybe the fact that THERE IS A GIANT FUCKING SIGN RIGHT ABOVE ME THAT SAYS EXPRESS wasn't a good enough indication, maybe we should put some flashing lights on the signs.
David Mobeck Maybe smack 'em around while using a bullhorn saying "Express lane, jackass"?
I'd want that job.
Reminds me of when a customer asked me if we sold crab sandwiches, and I kindly explained to them that we don't sell those until our towns carnival. Then her husband came straight up to me, right after she had spoken to me, and said "Are you sure you don't sell crab sandwiches?" And I had to confirm _again_ that we don't until our towns carnival.
I also remember this one customer that gave me loads of shit, and made me cry because of how horrible he was, just because I refused to give him a scone with jam, cream AND butter. I explained to him the first time around that we don't serve it like that, and that there isn't a set price for all three, and that my boss has told me before not to sell them like that. He finally agreed with just having a scone with jam and cream, and while I was making his drinks and scones, he BARGED INTO THE KITCHEN, where one of the chef's were prepping salad items, and demanded to change his order: "I want to change one of the scones I ordered to a gluten-free scone with no cream, just jam and butter." So I had to wrap up the gluten scone and wash my hands before preparing a gluten scone instead, changing his order exactly to how he wanted it. When I took it out he abrputly stood up and rammed the gluten free scone into my chest and said, very loudly, "Your customer service is fucking disgusting, I specifically said I wanted jam, cream AND butter with my scone and you haven't provided. I'm taking my family and we're never returning here again."
Now, bare in mind that I had already explained to him the first time around, and a second and a third, and how he proceeded to walk into a staff-only area which is extremely against hygiene regulations. At this time I was also 15 years old and had been working at this restaurant for nearly three years and knew the place like the back of my hand, and numerous times before have I been complimented on how polite and mature I am for my age. So his insult really got to me, since I pride in working hard.
This customer already drank the teas and coffees I gave them and proceeded to leave without paying for them, but at the time I was too busy hyperventilating and trying to calm down. I probably wouldn't have been so upset over it, but the restaurant was extremely busy at this time and I was already stressed and under pressure with unreasonable orders, not only that but I was on my own serving 2-3 tables at once just to keep everyone happy.
Customer service jobs really are shit, especially since we get the shit end of the stick.
How are we supposed to provide a good service when customers are so far up their own arses and are rude and disrespectful, yet they demand to be treated like royalty? It unnerves me so much.
Sometimes I feel like customers don't see us as actual people trying to earn money and make a living. Aren't we people too?
I once got a customer trying to play the "The Customer is always right" card and I was honestly having a really bad day so I replied to her with "That's just something that someone with self entitlement came up with" She started yelling like she wanted to murder me and then asked to speak to a supervisor and I said "Yup, and someone with entitlement would say that too" she hung up the phone and everyone in the call center near me was cracking up. Please be nice and realistic when calling a customer service line and trust me... I will go above and beyond for you.
When you're cleaning and they say "can i give you a job at my place?" 😩😩😩YOU'RE NOT FUNNY.
R St33l3 I just say that they better be prepared to break open their piggy bank.
I just don't sound like a douchebag when I say it though.
I remember I was opening and had to clean the front store doors and a customer walking in was like "You should clean my car windows while you're at it, haha" Like, no dude, no...
I came here to comment the exact same thing... ugh
ThatTeaWasHot actually i quote them a higher price than i get paid at my job
What a condescending asswipe! I would have gave them the shitiest look 😠
Don't forget the classic "It won't scan so it must be be free!!!"
Siobhan Rose reply "And your fruit, sir/ma'am? It has no code."
The trick to customer service is to beat them at their game. Its 10 times more fun :D
I work in a movie theater. The other day, I had a customer come in asking for a water bottle. I told him it's $3.25 (yes I know it's damn expensive for one bottle water) and all he had was $0.10. He asked if that was okay because his buddy was thirsty and wanted me to make an exception. I told him I can't sell it to him but he kept trying to push it. I put the water back in the fridge and told him he can have one when he has enough money or just drink off the fountain. Although I generally don't care if they try to sneak their own in the movie theater as long as they don't make it obvious to the point where I have to confront them.
H Ruiz I had an usher say ok to me bringing in a BK value meal once.
The manager was probably gone or off somewhere else. Most people at the theater don't care. It's just when the manager is there they expect us to call it out.
Can I use this amc gift card here and it’s Cinemark
H Ruiz im.quite sure customers are within their rights to bring their own food/drinks and you have no place to check their bags, either.
Its not like theyre stealing business from you theyve bought the tickets
Yes i buy my popcorn, clearly knowing the ridiculous markup on post mix and corn kernels. But ive gone coke and pringles i know how to do it cheaper
T. M. Shannon there are theaters that check bags and don’t let people bring in outside food or drink. The theater I work out we’re not supposed to let people in with it because we don’t make money from ticket sales. Theaters make money from concessions. But even with that said me making someone throw out their $7 Starbucks drink isn’t gonna make them want to buy a $6 drink in our concessions so I don’t make people throw things out unless they come in with like a box of pizza or something
My favorite is this...
((Phone rings))
Me: Hello thank you for calling Walgreens at Main st. How can we help you?
Customer: is this Walgreens?
Me:....😑...bruh...
Working in customer service you learn the true meaning of the word "Moron" working at Macca's for five years certainly helped me learn that a lot (though we were allowed to tell a customer to fuck off if they were being inappropriate or harrassing us)
I'm 19 and a cashier, been working for my company for 2 1/2 years now and was 16 when I started. Right from the get go, even when I was working on the shop floor stocking the shelves, I would have customers come up and flirt with me and it was honestly so uncomfortable sometimes, particularly when it was like 50 year old men! Sometimes they even had their wives and partners with them while I was cashing them out and they'd be stood there making such unnecessary comments to me, commenting on how obedient I was and on one occasion 'You're good wife material, better than her,' and proceeded to point to his poor wife stood right next to him. She said nothing and I honestly felt so sorry for her as she looked ashamed and embarrassed. I'm normally smiley and helpful with the people who go through my till but this behaviour just honestly appalled me so much and because I couldn't say anything back because I was on the job was even worse. The fact that some of the men who have hit on me are dirty and smelly just makes me cringe as well! Nevertheless great video and very relatable!
Maybe the married couple at your register wanted to take you home for a 3 way?
Deanna Essam This comment!! This is a real struggle for me!! I have had all types of weird shit said to me and had to just brush it all off because I work at the customer service desk. If our custmers can report to our manager, why can't we report their asses away from the store!??! High hopes I guess? Yea..
we had a guy come in our store and went past me to a 25 year old girl (he was at least 75 in our vitamin store) and ask loudly "what have you got for an erection?"
Stupid things customers ask
How much is this? =has price tag on it-
What time do you open? -has hours of operation on door-
[so much more]
Stupid things customers do.
1. Watch you scan their items and then they say they want a price check.
2. Try to use 16 million coupons when it only says one per customer.
3. Point out what cigerrates they want and after you ring it up they say its the wrong one's
4.Forget their ID's when they only come in for cigerattes.
5. Has a sale for somehing that is 8$ for half off and they think it should
or is suppose to be 50 cents, if not free.
6. Try to use a coupon on a discounted item to get it for free.
I could go on.
#1: Some customers probably think "out of stock" is just an excuse employees use to not help them, and sometimes, I think that may be the case. However, what would be stupid is if the customer asks another employee after the first one looks up the item to find out it is out of stock.
#3: Sometimes, the price tag is missing. But yeah. When it is not, there should be no reason to ask for the price.
#4: "When did this happen?" seems to be just the natural reaction to such events. However, the information could help a customer realize how stupid they were for not knowing about it earlier.
#9: It is probably a bad habit for some customers to keep coming back.
This happened to me once at a hotdog restaurant that I use to work
“Do you guys have mayo?”
“No”
“What about bbq sauce?”
“No”
“Oh what about ranch?”
“No”
“You sure? Last time I was here you guys had it”
“Lady when you were ordering you said this was your first time coming here!”
“Well.... other places look the same as this one”🤦♂️
Costumer: This is too expensive.
Then don't fucking buy it. If you buy it anyway, it's not too expensive.
Also, I can't change the price for you, actually I can't fix anything for you, well your meal and your receipt, but that's it. For anything else please just call or email the restaurant.
Costumer(while he's in the middle of sudden rush hour when I am nearly alone at the place.): My order's taking so long. (note he's often only waiting 5 minutes.)
I'm working my ass off, but if there's 10 people in front of you, and I'm alone, damn right it's taking long. And since I have about 4 hours of work left afterwards, of course I'm not going to run to give you the fastest service possible, I still want to have energy for the end of the shift.
Costumer in equally busy sudden rush: Why is it always so busy here?
If you know it's always busy here, why don't you visit another place. I couldn't care less if you show up or not.
Honestly I am always starting out nice to costumers no matter what, but if they think they can do anything because I'm in my work outfit, and I have to be nice, they're wrong. If you're shitty to me, I'm going to give you bad service, If you're kind, I'll be super kind, offer to bring your order to you, maybe give you a little bit more of the thing you ordered.
Edit: I do appreciate the managers I have though, if a costumer is being annoying or saying inappropriate things and I address them on that, most of the time my managers will tell the costumer off.
last night customers legit demanded to speak to the manager... who was there, and told them we are closed. its christmas. i worked 20 hours im going home. "good luck. you wont have a job once i call corp." ha corporate knows we close at 8 on christmas eve. i left work at 10 pm. imagine if we let customers come in id probably still be at work 😂😂 the ignorance....
Jessie Jean its pure entitlement. And an inability to organise your time, and do your christmas shopping on time.
Im sure if we the server infringed on their lives we'd hear about it....
Oh we do!
So tell me, how does me asking you to wait a second translate to you falling into a stasis pod for the next 1000 years?
I have a story about Christmas Eve, myself.
I worked in a big box retailer. The store had been closed for 2 hours, we'd shut the lights off and made several announcements for people to leave, which were getting less customer-servicey and had literally just become, "we're closed, please leave immediately."
I'm in a uniform & nametag, on my hands & knees cleaning up where someone's sugar-high tornado of a kid had yanked about 600 delicate little knicknacks off a shelf & into the floor. To add insult to the injury of working in this holiday nightmare, the manager had thought it would be festive to put us in reindeer antlers & jingle bells.
So, doing this miserable cleanup in this ridiculous get-up long after I should have been home with my family, some lady asks me the dumbest possible question.
"Excuse me? Do you work here?"
I don't know what came over me, but I said, "Nope. I mugged someone for this snazzy outfit. We're closed, can I help you find the register?"
Does this happen to you . Standing in line at a fast food outlet. Long line takes up to 10 min. The person in front of you gets to the counter and then starts to read the entire menu not sure what they want . I once got frustrated and said out loud why could you not decided what you wanted while you were waiting for the last 10 min. The menu was on the board all the time . Then I got the glare no words just the glare and she ordered a drink yep just a drink must have taken 3 to 4 min just to order a drink . What is wrong with people do they not realize how stupid they seem to others ?
Richard Head That Chinese restaurant saw that "Soup Nazi" episode as a training video then.
Have fun. Say loudly to them...
Get out of the line.
4. Why must we hold your hand?
That killed me. 😂😂😂
“Do you have any coupons?” Why tf would I have coupons for you
THE STUPIDEST CUSTOMERS I'VE EVER HEARD ASKING ME, ME WORKING BEHIND THE COUNTER IS IF I WORK HERE! BUT MORE WORSE OF ALL IS HEARING IT FROM OUR DISTRICT MANAGER LOL.
+Zeb Yaj Maybe you should actually work then. Maybe finish grade school and learn to spell and write also.
Zeb Yaj I had that just last night at the big customer service desk.
I'm very dyslexic (couldn't read until I was in 5th grade), so when I ask how much something costs it's because I'm having trouble telling what the thing says.
As a hairdresser I got, "I'm growing my hair out, can you cut my hair longer?"
Now I'm curious on the lack of brains required to ask that question.
@@jasondyrkacz8270you can't add length and cut it at the same time.
This video is exactly right. I work at a deli and I always get the customer that wants a pound of meat shaved(sliced thin to the point of falling apart) and then turns around and makes me redo it because they didn't want it to fall apart. This happens even when I show them the first slice so I can adjust the slice to get it the way they want. They also like to order something and then leave without telling me how they want it sliced so I slice their order about the size for sandwiches. Then they make me either redo it, throw a bitch fit, or usually both because I'm supposed to know exactly how they wanted it.
Love it when people start ordering to an empty counter. They look down into the case, mumble to themselves and make their whole order while I'm not even in their area. A lot of times I pretend I did not even notice them there. It's fucking rude to command someone to do something and not even fucking have the decency to look at them. You are human garbage if you do this. Not to mention no one can hear you! You're just going to have to order again!
To be fair, they can't look at the item name and you at the same time.
Sometimes the name is something real easy to remember like _"Riposte Fettuccine Guacamole Tamarind Express Supreme w/ Italiano-parmigiano reggiano stravecchio and olive bay Russian-greek somalian prociuttu from California"_
And maybe they say it at decent volume, but it reflects off the glass and you think they're mumbling.
Just as there are narcissistic customers, there can also be narcissistic employees.
I work in Burger King and one thing that annoys me the most is "can I have a burger"
Do you ever respond with "And what type of burger will that be?" ?
MaxiTaxi3490 No. I asked them what chicken breast the want.
To further my point, when a I asked what burger they would like, I would often get “just a burger”
borgCube100 I would just say "What type? There are plenty of different kinds on the menu." If that somehow doesn't get them to tell you the specific type then they need to go back to kindergarten. lol
Something similar happened at teh BK near my work. Poor lady was so shook up by this cntnugget. When it came to my order I can't eat lettuce due to an allergy but lady looked so damn shell shocked after what happened I didn't return it. I couldn't, I ended up sending in a compliment. Why do people feel need to attack the poor people behind the counter.
RoMayDrako It makes people feel better to look down on others. It’s like a case of a sad bully who bullies sad people. We like to think we’re adult and silly things like that don’t effect us as we’re no longer kids. But it does. Deep down most of us just want to feel better than someone.
Customer: 'Where can I find this item?'
Me: 'Well, if you turn slightly to your left, we have a whole shelve full of them at eyelevel.'
Customer: 'Oh.... Sorry, I didn't see.'
Me, semi-jokingly: 'I should hope not, otherwise you'd be wasting my time.'
And another one of my favourites:
Long time customer: 'Where can I find the meatloaf?'
Me: 'Bart, you've been coming here for 7 years now. You know where the meatloaf is.'
Bart: 'It's not there.'
Me: *goes to check. Finds meatloaf where we always keep it* 'You were right. They moved it a whole inch to the left. I almost couldn't find it myself.'
All retail and restaurant workers should quit their jobs...If you work a
job where your labor isn't appreciated it's time to walk out. People
will shop at big box retailers, and restaurants, but at the same time
they will complain about how that convenience isn't worth paying for.
I say take the convenience away. They don't want to pay for it, so why
waste your time providing it? People can make their own food, toilet
paper, and clothes just as easily, they don't need people stocking or
ringing up PS4s and flat screen TVs for them, they can just go pick
those things up in the wild just like their double cheeseburgers.
Gotta love providing services to the unappreciative zombie swarm...
That last one though. I seriously had this customer say back when I was cashiering "Well someone has to make a stand!", all because she was angry about our corporate policy of 100% ID checks for ANYONE purchasing alcohol...I was just thinking like... "Yea, make your stupid little stand to the cashier who Corporate wouldn't listen to even if I cared enough to try, but I risk losing my job if I sell you alcohol without seeing your ID so ID or no alcohol. Of course if you had any sense at all or really cared about it you'd call corporate about their 100% ID policy, or just shop elsewhere, but you won't because you're just going to keep coming in here with your panties in a bunch because you just want an excuse to be angry and bitchy at people for any excuse you can make up in your feeble little brain...I don't control corporate policies, I just have to abide by them."
And then one crusty old fart "Well they're taking away your common sense." I really wanted to tell him off right there but I just had to keep it in my head "My common sense is obviously working better than yours, because you don't even realize that I don't give a rats a** about asking for your ID beyond the fact that I have to or I risk getting fired, personally I'd just rather not sell you any alcohol because I think you're an a** who I'd rather not give other people who work here the misfortune of possibly dealing with. And I really don't want you to have a nice day; in fact I hope you get randomly harassed and ID checked by police on your way home and get put in handcuffs and locked in a cell until someone can come by and identify you since you were too stupid to have the one thing that is legally required to be on you at all times once you become an adult.".
It actually makes me happy when they get mad at me for refusing them alcohol because they won't show me ID. They don't get it, but them getting mad at me for that means I'm doing my job right and that makes me happy lol. It means I get to keep my job, I don't risk going to jail, and I don't risk getting fined a couple hundred dollars for breaking the law.
donaldharris22x PREACH ON
Customer: I'm never coming back here!
Me: Bye
The only complaint i have is when stores don't post their hours. I hate that.
I mean before I enter the store. I'm not going to go shopping if the store is closing in fifteen minutes but if I don't know when the store closes then I could end up going inside and then find out half-way through getting items that I need to GTFO.
+Spencer Kieft I'd usually see if I can search online, or if you have a cell. .. call them beforehand
+NeZayah That's what I usually do but if I stop by on a whim then sometimes I don't have time to look it up.
Spencer Kieft seriously, you dont access the internet on your mobile/cell phone?
Where have you been for the last 12 years or do?
@@myguydied You don't need to be mean. Not everyone is tied to a smart phone.
This vid is on point! Gotta love the SpongeBob music used in it, too (and the other one you made, too)! Great work!
One time i was in the middle of ringing a customer and someone asked “ do you work here?”
...
“I’m the customer” = “I should get whatever I want”
The only one I have a slight issue with is @ 2:50, because 9/10 times they put the menu behind the counter and even with new glasses, I can't read it from a far distance lol.
0nly1truth sameeeeeee. That's why I go to their website. Or go up to the counter and read it.
0nly1truth you can go to the side of the counter to read it not having to be in line blocking those behind. When you know what you want then get in line. Especially if it’s peak hours. If no ones behind then who cares but if there’s a line just step to the side to read then get in line. Or yes go to the website. Almost every restaurant at least major chains have their menus online now.
And when you tell them "we're closed" AND THEY KEEP ROAMING THE STORE AND TRYING THINGS ON!!
In the store I work at when you don't have a membership card you have to pay the expensive price or if you don't put it in while I'm scanning it shows the expensive price. So many people will always ask "Why is it $X when it said it was $X" and I'll have to tell them why. Also whenever we scan a coupon a majority of them will add 1 cent and immediately take it off (I don't know why) but every time the customer will ALWAYS ASK "Why is it only taking off a penny?"
Don't shoot the messenger, we just work here!!!! Lol your funny!
Oh my god, how many times have i closed down a walgreens and customers walk up to the locked door and knock on it, and when the pharmacy closes before the rest of the store and there's this big curtain pulled around it to stop people from entering it, non pharmaceutical staff can't enter it either, the hours are fight next to the front door, not that hard to look
My favourite is when a lesser employee provides better service than their "superiors" who become upset with the employee for doing THEIR JOB better.
Awesome!! But managers can’t change policy either. People need to take policy complaints to corporate. My favorite customer line: “don’t you know who I am?” 🤦🏻♀️
Joanne Smith "I know so and so."
Jason Dyrkacz "yeah i do too. He pays my wages,"
What I am thinking when I hear that:
If you know who you say you know and are who you say you are, we would not be having this conversation because you would already know I can't do the ridiculous thing you just asked for. You'd have just asked so & so for a favor in the first place.