If you started new application and the trick doesn't work, I have a SOLUTION Clear your browser cookie and cache and preferably try a different browser and the first time, the trick described in the video works flawlessly in my experience! Thanks for the awesome video! Thanks to you I am past this extremely annoying problem!!! Can't thank you enough!!!! Likely what happens is the new application start, creates a cookie and from then on, this stupid website just forgets the existing receipt and give you hell
Hello friend, if you start a new application did you have to pay for the fees again or were you able to claim your receipt again in the new application?
Thanks for the video it helped me. So guys if you are trying to claim the receipt using payment confirmation number and payment date and it does not show payment credited, as shown in this video just select any payment method and submit. On next page it shows credit.
This video and your response @HasmukhDesai-sl3zg saved immense potential frustration. We never received the Payment Receipt. We had paid the MRV ( via credit card ) but could not get slots in the local VAC. Hence had to change the VAC for which we had to create a new DS160 and in USAVisaScheduling close the current application and start a new application. The portal had a "Claim Receipt" button on the following screen that asked for the receipt number and date to be input - we did not have the receipt number. Based on your advice, proceeded with Payment Options and just selected Debit/Credit option, and voila the next screen showed the receipt number. Hopefully, this info will save others in the community from potential days / weeks of wait, no response and/or endless frustration.
@@rajnishxkapur Hello, Even I'm kind of in the same situation but i do have the receipt no, so if I close & start a new application as I need to update my ds-160.Are you sure i will be able to claim the receipt (This is for B1/B2 Visa)?
@@curious-me379 if you have the receipt number then you can input that in the work flow when asked for. If you have not taken the appointment I think you can transfer the paid MRV to the new DS160 and appointment. It does not matter if it is a B1 B2 visa
Super, this helped to claim the receipt without any hassle. I've initially closed my application and created new one, with that also, I was able to claim the fee with the same above steps. Thanks!
Thank you very much, dude! I had the same problem and made a payment, but it was not reflected in my login portal. I created a service request, but no luck. I just went on RUclips and saw your video, which was really useful, and now the money is reflected in my portal.
Thank you! Your channel has saved so many travelling families when there was no hope of help from anywhere - great job ! I hope your messages reach out to more and more people who are still waiting for the vfs customer care to respond back, some have been waiting for months now. Good luck and keep the great work going on!
Thank you bro, it helped me a lot. I did close the application to update few details, later saw ur video. This process worked for me even after creating new application. Thank you!
Hey even I want to close and start a new application to update ds 160 but worried if I can claim the fee receipt or not. I made the payment in cash at the bank. Will it work for me if I start a new application?
You are a lifesaver man. I'm very much thankful to you. I Closed the application and created 2 times, but it still worked for me. I tried to call them and raised ticket, but they were not replying to anything. This video really helped me a lot. God bless you for helping others.
@@Agarwala_Rahul I was able to close the application and start new application after making the payment. Was able to retrieve the receipt using this video. I didn't see a reference number as mentioned 4:02
Dude you are Savior. I was in tension from last one week and was clear that i will have to pay the fees again (my case USD 370 for my wife and daughter). Just wanted to tell that i have closed the application and start new application. I was not getting reference no. (may be because I paid through Credit card.) but after selecting any payment option i was able to activate fee receipts and now scheduled the appointment. Thanks a ton
Hi Deepak, i am in same sitution… my wife reciept show not paid and i have close and started application. What can i do now ? Can you please gelp me. How can i get the reference no ?
@@pratapghogare6656 you dont need reference no., you can select any payment option and if you have paid it will reflect and you can schedule the appointment. we can have remote session if you need any help.
Thank you for your help!! I closed my old application and opened a new one and your method still worked! The reference number wasn’t visible but I anyway went ahead clicking on any payment method and it populated my paid receipt. I was able to book my slot post that. Thank you!
Please help me stuck with the same problem i closed my previous application amd now there's option coming for paying the fees again how can i claim it??
Thank you, my Friend!! You saved my life, time and precious money. I continuously emailing the customer support regarding claiming the receipt but, you have made my day and saved ample amount of money and time. Thank you so much. Have a great day!!
Thanks for the video brother. It really helped. For more than a month I have been waiting to hear from us travel docs support team regarding the old portal login issue. Your video helped me to login to my new account and confirm my old payment. So, thanks a lot.
Dear Sir, I have completed my visa scheduling application and paid fee but due to one error in application that 'visa interview answer given wrong' as there is not option for correction. I closed my application and open new application but I can't see my fee paid. what to do ? I have written to them this query on feedback but still no positive reply.
Hi, I had the Sam prb, I called the embassy they told me to carry on with continue app and follow the steps nd during fee add the old fee receipt no yur fee will come.
This video helped alot, thanks a ton!! I have added an application but it had an error so I clicked on "Close and start new application" option. At the final stage, it was showing that I need to make the payment for the visa fees. However, I followed your video and my previous fees receipt details got populated automatically and the issue got resolved.
I am going through the same process. Please help me as i closed the previous application, and now i open the new application and they are asking for fee again. Please help
I have a more complex issue, i am able to see the reciept number but it results in an error and it results in attempt exceeded as well. In order to get the same option again, i need to close the application and redo it. The only rdifference with profile of an old portal and new portal is a difference in my username. Not sure what to do next.
We have been going in circles for a month about the fee. we originally accidentally hit reschedule after scheduling the OFC before picking a consulate appointment and were directed by the help desk to close and start application again. We did this and our fee receipt was nowhere to be seen. The payment options page only gave us cash or credit card as payment options and made a new deposit slip and reference number. Help desk asked for copies if our original receipt which we submitted and we got a reply that our receipt was now activated and to close and restart the application again. There is still no reference number on the payment options page and just cash or credit card as options. I didn't go any further and am at the point if they give me the same answer again I'll just pay the fee again so we can move forward.....any ideas? This is all on the new portal by the way.
Hello brother, I scheduled appointment option is gone It is showing the continued application option even after continuing the application it's showing an error message… What to do I am a fresher and I want to book my appointment as soon as possible for Jan Intake??
My parents visa got rejected on Thursday, to start the application again not able to find the option still showing previous appointment details. Any thoughts on this
Hi Need your immediate support I already had my ofc and consular appointment scheduled in May 2024. I was trying to add my dependent in my application and for this i clicked on close application and start new application. And while at it I got an email that my existing appointment has been cancelled Now my appointment is lost, my money is lost, their support team is not helping as they are saying that if you click on close application then your entire application gets closed, even your appointment. What should I do now?? I didn't cancelled it, i got no msg saying it will get cancelled. Plz help. I am helpless
Sir, I have been refused earlier in July 2023 when fee amount was $160. However, i booked the date for the December 2023 again and I got the visa confirmation receipt without paying the fee amount of $185. And it is showing the the old amount receipt of $160 and appointment confirmation of both OFC and interview in December. What should I do now and will that affect me in the future? As I want to pay the genuine fee amount but portal doesn't let me paying the amount.
Hi please tell me what happened afterwards? Same thing happened with me I genuinely want to pay my visa fees but they won't let me, I wonder if they will create any problem at the time of biometric and interview.
My parents visa got rejected couple of days back, now to start the new application I am not able to see start application or continue application. Any thoughts on this
Hi. I had my appointment booked which I booked a year ago, and I now see it’s asking to claim receipt. When I claim Recepit, I can still keep my current appointment right?
I can't continue application bcz it says error id # is__________ they also say they are working on it but nothing happens. I have been trying since the new portal opened. I opened cases and they say it has been solved but nothing is actually solved.
hi i paid fee on 15th june and my b1/b2 appointment was confirmed for 07th sep but it got no-show ,i logged in on the new portal and i clicked on new application 2-3 times and now am unable to find any option to activate my existing fee receipt. i saw your video now wish i would have seen it before ,already put in feedback but no response. please guide me how do i get this sorted.
I have same issue. I clicked continue application but go to pickup location for passport. It’s not showing fee . I already paid and it’s been 6 months . But this new portal I don’t know how to fix this issue. Any help plz
Why my CGI profile don't have payment options? Payment I made don't reflect and is not visible in the portal. I already reported the issue via email and even call the customer service but no clear direction up to now. It's been 5 days now that I made the payment at the bank. What should I do about this? TIA
Thank you Mr Maruthi Reddy. A combination of your video and Saumya Suhagiya's video, I was able to get the payment receipt updated. We made our payment on August 8th, a week later the payment details was gone, now we got the payment receipt and the appointment showing up. Is there a way to get the drop box appointment? We are going for B2 renewal. Any information is really appreciated.
I have a problem that schedule appoint details is not showing on homepage but on appointment confirmation page it exist. how is it possible to see it on home page below visa fees
Hello! I am trying to book the appointment but after selecting the date and VAC the portal is taking me back to the main page. I chose pick up option along with the center multiple times for j1 interview waiver but my application is not going through. Do you have any solution for that? Thank you so much!
I had applied for tourist visa in August 2022. The payment was made in August 2022 and I had an appointment date confirmed for 28th October 2024. However, when I login to the new portal now to reschedule the interview, it shows that payment is pending. There is no response from the customer care. Please let me know how can I get this resolved.
Hie I am facing issue while scheduling an appointment for dependent profile .i cannot see the submit button.Also I have paid fees for two people but I can see in only single person’s fee details in the portal.
Dear Sir, I made appointment months ago but I was not able to login to new website. I need to reschedule my November 9th appointment. Customer care told me to create new account with same email address and name as old site. I did that but even no!w, I only see Start New Application option. My data not carried forward to new database. Please advise
Any way to get the get the fees showing up again after closing the application and starting new application again? Initially fees showed up for me. After closing and starting application fees is gone. Any help on this if anyone resolved please?
If I need to schedule appointment for individual applicant, but the profile is with the dependents, so can I delete those dependents and schedule appointment for single applicant after paying the visa fees...
I have already paid fees in old portal but dint book a slot...now when iam opening portal iam seeing schedule appointment but not contiinue applicaation so does it mean my fee got updated,but below fee details fees is not shown.. And whenever iam clicking schedule appointment directly consular post is shown and no slots available ...plz help me sir
Hi there, I closed and started a new application for a K1 visa but I paid the fees on the old application and talked with customer service to claim the fees & on the scheduled IVR appointment now but the fees are not reflected on the dashboard & also slots are not available either for Mumbai. does this mean, we are good with the fees part and when slots are available then it's good to go to pick a date?
Actually im having interview dates on 28,30 .. later i tried to reschedule my appointment at that time it was showing like 1 ofc and 2 consulates one is at chennai and another one at Delhi....later i tried to reschedule it was not rescheduled...one of the agent told to cancel appointment and the money i paid is to retrieve for new application if we mail to embassy vut they were not responding..... now im trying to full fee for my appointment but it showing error....what i have ro do now please help me out with this.....please it was very emergency 🙏
I paid my fees on 22nd july on old portal but can’t claim the reciept what should i enter in receipt number option! I tried my UTR number from bank receipt and its not accepting neither the tier number
Same here. Did you also close the application by any chance? Also, typically the receipt number is what you get by removing first 5 alphanumerics from the unique beneficiary account number that was assigned to you.
i cannot see submit button when trying to add dependents in my profile. I paid fee for both my parents and i can only see one receipt number when im trying to add the dependents no submit button to click, if i click on NEXT button its throwing me an error
I paid the fees for myself and a dependent on the old portal. the website shows the fees that I paid but I can't schedule any appointment. the only option i have is "Close and start new application"
Sir, visa fees paid in previous portal,but appointment not scheduled.But after logging in new portal,only close and start new application was visible.Clicked on that, profile info got filled.Then clicked on payment option- EFT VFS.The fee got claimed but amount is wrong, 380 $ instead of 200$.It is a single applicant.Was able to click on Schedule to see slots. If the fee amount is wrong will it matter?Please advise.
What if we entered a wrong ds 160 number while booking the appointment. The ds 160 num and the visa reference number have to be same as per new rule. Can we now click on close application and enter correct details and book the slot?
Hi sir, i booked an appointment by using old CGI portal and the Mail ID which i have used for this is not working now so after login into new portal with new Email ID there are no details showed. so, how can i update new mail id already tried calling customer service but no one is responding.
I need k1 visa appointment. can you help me I have filled DS 160 form. The embassy fee has also been deposited. Now only biometric and interview appointment remains. Can you make an appointment?
i can see the appointments booked but it says a notification as "One or more receipts have expired. If you cancel this appointment, you will not be able to schedule a new appointment until your application is paid in full" but i paid the fee in August 2023 only so it should be valid till Aug 2024 but why it is telling this? how to resolve this? what to do to cancel the appointments so that i could close the application and start fresh application, please guide & help.
In this cgi portal when i tried to make payment it is showing that …payment gateway error…. what does it mean.. it is not allowing me to make the payment… pls can you tell the solution…how can i do my payment
Bro any updates, what happened next, same thing happened with me. Seriously I want to genuinely pay for the visa but how it happened like this. I'm confused and I want to pay my fees to us visa office 😢
Hi there , i applied from Melbourne to usa for B1/B2 visa . what happens if i select B1/B2 visa type in DS-160 form and Selected B2 visa type while paying fee in application portal while scheduling the appointment. Does that gona be any effect in my visa and also i am not able to book appointment it does not take me to calendar no matter what . I am really stressed. I had made the payment but i cant go further from visa delevery option . It takes me to home after I select pick up .
Sir i have my Ofc on 24th aug at hyd Vi on 29th aug at hyd I have booked in my old cgi website and downloaded it. But after cgi update to new system it showed me hyd slots and i have clicked on 21st it showed error and i came back and i was shocked to see one ofc and 2 Consular appointment due to website glitches, as mentioned below 24th ofc at hyd 29th vi at hyd 21st vi at chennai But now i don't have the ofc date to go to chennai and in appointment confirmation its showing as mentioned above with one ofc and 2 Consular appointments Please help me 😢😭
U can use ur old appointment confirmation for interview …just try to contact customer to reconfirm what appointment date is showing in their database .
If consular appointment slot is not open what about ofc appointment booked slot. Please suggest me. I didn't get any confirmation received after ofc booked.
I paid the fee and was able to see schedule appointment. After one day of trying stamping dates schedule appointment option was disappeared and instead I can see continue application. If I click on continue application it is showing fee paid only for 2 applicants instead of 3 applicants. I have a receipt that I received to my email on the fee paid.
I am trying to book my usa visa appointment for consular post and it show only SGA 10 It’s happened with me twice and I lost my OFC appointment also Please help me
I have 1 primary applicant and 2 depends in one profile and i have paid fees through online banking in old cgi portal,but in this new portal they show me a claim receipt box but whict receipt number to add in that box? Because i tried (and one applicant got attempt existed) now its not resuming that 😢
I was rejected for f-1 visa on dec 5, 2023 an i tried to start new application i am not able to pay the fees second time it showing confirm to get receipt but after submitting it is redirecting to slots page without paying fees. Pls help
Hi sir i have already us tourist visa appointment date schedule from Canada, can i reschedule and transfer location of my us visa appointment in to the Philippines
I got the same problem, what ever you did same thing i did and submitted but at that no slots available. After some i opened again to see slots are available but the same problem has arrived but in a different way what ever i did in 1st to submit now the reference number also i can’t see. Can you help me from this.
Hi All, i have close and start the application and for my wife the reciept show Not Paid. What can i do? I tried calling customer care but no use. I raised a case with them but no luck.
All Playlist about New CGI Portal 2023 - All In One - more videos will be uploaded frequently
ruclips.net/p/PL8HbmjRK-KXm6nsJypx-xnTWRu5j7mFbV
If you started new application and the trick doesn't work, I have a SOLUTION
Clear your browser cookie and cache and preferably try a different browser and the first time, the trick described in the video works flawlessly in my experience!
Thanks for the awesome video! Thanks to you I am past this extremely annoying problem!!! Can't thank you enough!!!!
Likely what happens is the new application start, creates a cookie and from then on, this stupid website just forgets the existing receipt and give you hell
Hello friend, if you start a new application did you have to pay for the fees again or were you able to claim your receipt again in the new application?
Thanks for the video it helped me. So guys if you are trying to claim the receipt using payment confirmation number and payment date and it does not show payment credited, as shown in this video just select any payment method and submit. On next page it shows credit.
This video and your response @HasmukhDesai-sl3zg saved immense potential frustration. We never received the Payment Receipt. We had paid the MRV ( via credit card ) but could not get slots in the local VAC. Hence had to change the VAC for which we had to create a new DS160 and in USAVisaScheduling close the current application and start a new application. The portal had a "Claim Receipt" button on the following screen that asked for the receipt number and date to be input - we did not have the receipt number. Based on your advice, proceeded with Payment Options and just selected Debit/Credit option, and voila the next screen showed the receipt number. Hopefully, this info will save others in the community from potential days / weeks of wait, no response and/or endless frustration.
@@rajnishxkapur Hello, Even I'm kind of in the same situation but i do have the receipt no, so if I close & start a new application as I need to update my ds-160.Are you sure i will be able to claim the receipt (This is for B1/B2 Visa)?
@@curious-me379 if you have the receipt number then you can input that in the work flow when asked for. If you have not taken the appointment I think you can transfer the paid MRV to the new DS160 and appointment. It does not matter if it is a B1 B2 visa
Super, this helped to claim the receipt without any hassle. I've initially closed my application and created new one, with that also, I was able to claim the fee with the same above steps. Thanks!
Thank you very much, dude! I had the same problem and made a payment, but it was not reflected in my login portal. I created a service request, but no luck. I just went on RUclips and saw your video, which was really useful, and now the money is reflected in my portal.
Thank you! Your channel has saved my family when there was no hope of help from anywhere - great job !
That thumbnail saved my life thank you so much for this video 🙏🏽
Thank you! Your channel has saved so many travelling families when there was no hope of help from anywhere - great job ! I hope your messages reach out to more and more people who are still waiting for the vfs customer care to respond back, some have been waiting for months now. Good luck and keep the great work going on!
Sir your videos helped me activate my fees Thank you so much 🙏🙏 you are God send for the thousands of Indians stuck in this situation.
Thank you bro, it helped me a lot. I did close the application to update few details, later saw ur video. This process worked for me even after creating new application. Thank you!
Hey even I want to close and start a new application to update ds 160 but worried if I can claim the fee receipt or not. I made the payment in cash at the bank. Will it work for me if I start a new application?
Thank you very much!!! I was literally freaking out and you saved my day!!
Good Information. Saved time instead of calling customer care and other frustation.
You are a lifesaver man. I'm very much thankful to you. I Closed the application and created 2 times, but it still worked for me. I tried to call them and raised ticket, but they were not replying to anything. This video really helped me a lot. God bless you for helping others.
Hello
You have cancelled your appointment from close and start new application option??
Did you close the application after making the payment?
@@Shaziyasultana2105 Yes
@@Agarwala_Rahul I was able to close the application and start new application after making the payment. Was able to retrieve the receipt using this video. I didn't see a reference number as mentioned 4:02
I clicked 2 time new application and work for me
Dude you are Savior. I was in tension from last one week and was clear that i will have to pay the fees again (my case USD 370 for my wife and daughter). Just wanted to tell that i have closed the application and start new application. I was not getting reference no. (may be because I paid through Credit card.) but after selecting any payment option i was able to activate fee receipts and now scheduled the appointment. Thanks a ton
Hi Deepak, i am in same sitution… my wife reciept show not paid and i have close and started application. What can i do now ? Can you please gelp me. How can i get the reference no ?
@@pratapghogare6656 you dont need reference no., you can select any payment option and if you have paid it will reflect and you can schedule the appointment. we can have remote session if you need any help.
@@pratapghogare6656 Hey did you resolve this, its kind of urgent and i'm having the same issue.
Thanks a ton.. you saved my day.. i faced the same problem and panicked. your suggestion worked exactly.
Thank you for your help!! I closed my old application and opened a new one and your method still worked! The reference number wasn’t visible but I anyway went ahead clicking on any payment method and it populated my paid receipt. I was able to book my slot post that. Thank you!
Please help me stuck with the same problem i closed my previous application amd now there's option coming for paying the fees again how can i claim it??
@@bhagyarajoria3254same with mee
Thank you bro. I was waiting for a week
Thank you, my Friend!! You saved my life, time and precious money. I continuously emailing the customer support regarding claiming the receipt but, you have made my day and saved ample amount of money and time. Thank you so much. Have a great day!!
Thank you, it worked!! I was just about to freak out.
Thanks for the video brother. It really helped. For more than a month I have been waiting to hear from us travel docs support team regarding the old portal login issue. Your video helped me to login to my new account and confirm my old payment. So, thanks a lot.
seriously bro you saved me 17K rs. I was about to repay. Thanks much for your great video and timely help
Dear Sir, I have completed my visa scheduling application and paid fee but due to one error in application that 'visa interview answer given wrong' as there is not option for correction. I closed my application and open new application but I can't see my fee paid. what to do ? I have written to them this query on feedback but still no positive reply.
Hi, I had the Sam prb, I called the embassy they told me to carry on with continue app and follow the steps nd during fee add the old fee receipt no yur fee will come.
Thanku so much sir … I was struggling for this since many days ..
This one finally worked , thanks a lot for the information.
Thank you bro. Very helpful video. I was scared after looking at my screen.
This video helped alot, thanks a ton!!
I have added an application but it had an error so I clicked on "Close and start new application" option.
At the final stage, it was showing that I need to make the payment for the visa fees. However, I followed your video and my previous fees receipt details got populated automatically and the issue got resolved.
I am going through the same process. Please help me as i closed the previous application, and now i open the new application and they are asking for fee again. Please help
@@bhagyarajoria3254 Hey did you resolve this, its kind of urgent and i'm having the same issue.
I have a more complex issue, i am able to see the reciept number but it results in an error and it results in attempt exceeded as well. In order to get the same option again, i need to close the application and redo it. The only rdifference with profile of an old portal and new portal is a difference in my username. Not sure what to do next.
looking forward to hearing from you.
were you able to find the solution @user-yz2qg2fd5h ???
Thank you so much buddy. This video saved me a lot of trouble
Getting the following error when trying to reschedule appointment "An error has occured!"
Works :) Thank you. Even works if the reference number is not visible.
Hey, for me reference number is not available. Can you please help how did you proceed?
I am unable to see my reference number. How did you manage to revive the application?
The REFERENCE NUMBER is not showing, how did u manage to do it?
@@divijakothari4853is yourMRV. IS. NOW. OK?
We have been going in circles for a month about the fee. we originally accidentally hit reschedule after scheduling the OFC before picking a consulate appointment and were directed by the help desk to close and start application again. We did this and our fee receipt was nowhere to be seen. The payment options page only gave us cash or credit card as payment options and made a new deposit slip and reference number. Help desk asked for copies if our original receipt which we submitted and we got a reply that our receipt was now activated and to close and restart the application again. There is still no reference number on the payment options page and just cash or credit card as options. I didn't go any further and am at the point if they give me the same answer again I'll just pay the fee again so we can move forward.....any ideas? This is all on the new portal by the way.
No able to see appointment, payment receipt nor reschedule appointment option ? Any suggestions? If the new portal the only option ?
Thank you a lot brother, it helped me to activate my fees receipt.
Bro
You are never the less than an angel for me. for 1 month i was trying here and there
Thanks so very much! I was almost about to make payment again! but your video has been a life saver! thanks! thanks! thanks! 🙏
Hello brother, I scheduled appointment option is gone It is showing the continued application option even after continuing the application it's showing an error message…
What to do I am a fresher and I want to book my appointment as soon as possible for Jan Intake??
You are a life saviour. God bless you!
Thank you so much for this hack. It was really helpful to solve the technical issue of my son's application.
My parents visa got rejected on Thursday, to start the application again not able to find the option still showing previous appointment details. Any thoughts on this
BTW, follow-up question, how to know when the slots open for booking?
payment made in MAY for b1/b2 for 3 family not updated in new portal, showing balance payment
Thanks for the video sir very useful
One question is how to add dependent profile for appointment after paying fees in one primary profile
Hi
Need your immediate support
I already had my ofc and consular appointment scheduled in May 2024. I was trying to add my dependent in my application and for this i clicked on close application and start new application. And while at it I got an email that my existing appointment has been cancelled
Now my appointment is lost, my money is lost, their support team is not helping as they are saying that if you click on close application then your entire application gets closed, even your appointment.
What should I do now?? I didn't cancelled it, i got no msg saying it will get cancelled. Plz help. I am helpless
Sir, I have been refused earlier in July 2023 when fee amount was $160. However, i booked the date for the December 2023 again and I got the visa confirmation receipt without paying the fee amount of $185. And it is showing the the old amount receipt of $160 and appointment confirmation of both OFC and interview in December. What should I do now and will that affect me in the future?
As I want to pay the genuine fee amount but portal doesn't let me paying the amount.
Hi please tell me what happened afterwards?
Same thing happened with me I genuinely want to pay my visa fees but they won't let me, I wonder if they will create any problem at the time of biometric and interview.
hey, please help me I'm facing the same issue.are you able to pay the fees ??
My parents visa got rejected couple of days back, now to start the new application I am not able to see start application or continue application. Any thoughts on this
Hi. I had my appointment booked which I booked a year ago, and I now see it’s asking to claim receipt. When I claim Recepit, I can still keep my current appointment right?
I can't continue application bcz it says error id # is__________ they also say they are working on it but nothing happens. I have been trying since the new portal opened. I opened cases and they say it has been solved but nothing is actually solved.
I am also facing the same issue
Still having this issue. Has anyone able to get past this error ?
Thanks for sharing the steps really helpful , Quick question how to print the receipt ?
hi i paid fee on 15th june and my b1/b2 appointment was confirmed for 07th sep but it got no-show ,i logged in on the new portal and i clicked on new application 2-3 times and now am unable to find any option to activate my existing fee receipt. i saw your video now wish i would have seen it before ,already put in feedback but no response. please guide me how do i get this sorted.
Thank you very much! You helped me a lot. Your solution worked as you told in the video! Thanks!
I have same issue. I clicked continue application but go to pickup location for passport. It’s not showing fee . I already paid and it’s been 6 months . But this new portal I don’t know how to fix this issue. Any help plz
@simmikaur1800 Did you find any resolution to this, even I hv the same issue.
Sir please help me sequrity Questions answers forgot. How to reset it
Why my CGI profile don't have payment options?
Payment I made don't reflect and is not visible in the portal. I already reported the issue via email and even call the customer service but no clear direction up to now. It's been 5 days now that I made the payment at the bank. What should I do about this?
TIA
Thank you Mr Maruthi Reddy. A combination of your video and Saumya Suhagiya's video, I was able to get the payment receipt updated. We made our payment on August 8th, a week later the payment details was gone, now we got the payment receipt and the appointment showing up. Is there a way to get the drop box appointment? We are going for B2 renewal. Any information is really appreciated.
I have a problem that schedule appoint details is not showing on homepage but on appointment confirmation page it exist. how is it possible to see it on home page below visa fees
Hello! I am trying to book the appointment but after selecting the date and VAC the portal is taking me back to the main page. I chose pick up option along with the center multiple times for j1 interview waiver but my application is not going through. Do you have any solution for that? Thank you so much!
Please let me know how to correct application details in this page after payment submission
I had applied for tourist visa in August 2022. The payment was made in August 2022 and I had an appointment date confirmed for 28th October 2024. However, when I login to the new portal now to reschedule the interview, it shows that payment is pending. There is no response from the customer care.
Please let me know how can I get this resolved.
Hie
I am facing issue while scheduling an appointment for dependent profile .i cannot see the submit button.Also I have paid fees for two people but I can see in only single person’s fee details in the portal.
Thank you, it helped me a lot. Just now i made it. Thank you soo much...
Dear Sir, I made appointment months ago but I was not able to login to new website. I need to reschedule my November 9th appointment. Customer care told me to create new account with same email address and name as old site. I did that but even no!w, I only see Start New Application option. My data not carried forward to new database. Please advise
Any way to get the get the fees showing up again after closing the application and starting new application again? Initially fees showed up for me. After closing and starting application fees is gone. Any help on this if anyone resolved please?
Hey I’m facing same prb ! Did yours resolve??
This hack worked for me as well.. Great finding
What to do if already closed application and open new now not able to claim payment receipt
Did your issue get resolved ? Reply pls
Hi ,
I am unable to see reschedule appointment in the new Visa portal. can you please explain me what might be the cause for it.
Thank you
If I need to schedule appointment for individual applicant, but the profile is with the dependents, so can I delete those dependents and schedule appointment for single applicant after paying the visa fees...
Should i add dependents before fee payment or i should add dependent after fee payment?
I have already paid fees in old portal but dint book a slot...now when iam opening portal iam seeing schedule appointment but not contiinue applicaation so does it mean my fee got updated,but below fee details fees is not shown..
And whenever iam clicking schedule appointment directly consular post is shown and no slots available ...plz help me sir
Hi there, I closed and started a new application for a K1 visa but I paid the fees on the old application and talked with customer service to claim the fees & on the scheduled IVR appointment now but the fees are not reflected on the dashboard & also slots are not available either for Mumbai. does this mean, we are good with the fees part and when slots are available then it's good to go to pick a date?
Actually im having interview dates on 28,30 .. later i tried to reschedule my appointment at that time it was showing like 1 ofc and 2 consulates one is at chennai and another one at Delhi....later i tried to reschedule it was not rescheduled...one of the agent told to cancel appointment and the money i paid is to retrieve for new application if we mail to embassy vut they were not responding..... now im trying to full fee for my appointment but it showing error....what i have ro do now please help me out with this.....please it was very emergency 🙏
Hi, How to reschedule the Dropbox appointment if I missed to attend?
I paid my fees on 22nd july on old portal but can’t claim the reciept what should i enter in receipt number option! I tried my UTR number from bank receipt and its not accepting neither the tier number
Same here. Did you also close the application by any chance? Also, typically the receipt number is what you get by removing first 5 alphanumerics from the unique beneficiary account number that was assigned to you.
i cannot see submit button when trying to add dependents in my profile. I paid fee for both my parents and i can only see one receipt number when im trying to add the dependents no submit button to click, if i click on NEXT button its throwing me an error
I am not getting that refrence no. What should I do, no one help from customer support
I paid the fees for myself and a dependent on the old portal. the website shows the fees that I paid but I can't schedule any appointment. the only option i have is "Close and start new application"
Contact me at 9848783849 ..will try to resolve
Sir, When I press continue application, i reached page document delivery option, no option is showing for payment, pls reply what to do?
same is with me. have u find any solution ? plz let u know me. thnk u
Without visa payment, appointment , interview you are directly getting visa bro 😂
I have closed my application because I was unable to schedule my appointment?? What to do now? Do I have to pay fees again?
Did yu claim your fees back or paid it again? Pls advise as I have same problem
Sir, visa fees paid in previous portal,but appointment not scheduled.But after logging in new portal,only close and start new application was visible.Clicked on that, profile info got filled.Then clicked on payment option- EFT VFS.The fee got claimed but amount is wrong, 380 $ instead of 200$.It is a single applicant.Was able to click on Schedule to see slots.
If the fee amount is wrong will it matter?Please advise.
As long as ur name is visible and appointment dates are visible ..ignore the fee amounts
What if we entered a wrong ds 160 number while booking the appointment. The ds 160 num and the visa reference number have to be same as per new rule. Can we now click on close application and enter correct details and book the slot?
Hi sir, i booked an appointment by using old CGI portal and the Mail ID which i have used for this is not working now so after login into new portal with new Email ID there are no details showed. so, how can i update new mail id already tried calling customer service but no one is responding.
I need k1 visa appointment. can you help me I have filled DS 160 form. The embassy fee has also been deposited. Now only biometric and interview appointment remains. Can you make an appointment?
Hii i already paid fees but not showing any appointments and it directly goes to consular page
i can see the appointments booked but it says a notification as "One or more receipts have expired. If you cancel this appointment, you will not be able to schedule a new appointment until your application is paid in full" but i paid the fee in August 2023 only so it should be valid till Aug 2024 but why it is telling this? how to resolve this? what to do to cancel the appointments so that i could close the application and start fresh application, please guide & help.
Can someone help me with a issue? The schedule appointment tab is not working, whenever I click on it, it loads but then gets return to the Home Tab.
In this cgi portal when i tried to make payment it is showing that …payment gateway error…. what does it mean.. it is not allowing me to make the payment… pls can you tell the solution…how can i do my payment
Please help regarding my CGI profile account. I can’t find the payment details in my profile. And there is also no option for continue application.
Without paying cgi amount …my slot has booked…..how its possible plz help me out
Bro any updates, what happened next, same thing happened with me.
Seriously I want to genuinely pay for the visa but how it happened like this. I'm confused and I want to pay my fees to us visa office 😢
Your number.?
the continue option is redirecting me to Dependents page and not payment page . what shall I do ?
Hi there , i applied from Melbourne to usa for B1/B2 visa . what happens if i select B1/B2 visa type in DS-160 form and Selected B2 visa type while paying fee in application portal while scheduling the appointment. Does that gona be any effect in my visa and also i am not able to book appointment it does not take me to calendar no matter what . I am really stressed. I had made the payment but i cant go further from visa delevery option . It takes me to home after I select pick up .
I have one doubt sir. In the calendar how come we came to know. Date is open or full. I can see the red color.
I cannot see my amount reflected in “Total Collected” even though my fee receipt matches with previous fee receipt number
If anyone had similar issue pls reply. Thanks 🙏
Same here when did you pay and where@@maitrimodi1642
Sir i have my
Ofc on 24th aug at hyd
Vi on 29th aug at hyd
I have booked in my old cgi website and downloaded it.
But after cgi update to new system it showed me hyd slots and i have clicked on 21st it showed error and i came back and i was shocked to see one ofc and 2 Consular appointment due to website glitches, as mentioned below
24th ofc at hyd
29th vi at hyd
21st vi at chennai
But now i don't have the ofc date to go to chennai and in appointment confirmation its showing as mentioned above with one ofc and 2 Consular appointments
Please help me 😢😭
U can use ur old appointment confirmation for interview …just try to contact customer to reconfirm what appointment date is showing in their database .
what happen if i have taken all chances of rescheduling the appointment and i was not appear on last choosed date even?
If consular appointment slot is not open what about ofc appointment booked slot. Please suggest me. I didn't get any confirmation received after ofc booked.
I am facing a similar issue now in Sept'24. Pls share if you could resolve it and how ?
I paid the fee and was able to see schedule appointment. After one day of trying stamping dates schedule appointment option was disappeared and instead I can see continue application. If I click on continue application it is showing fee paid only for 2 applicants instead of 3 applicants. I have a receipt that I received to my email on the fee paid.
Same issue with me, how were you able to resolve it?
I am trying to book my usa visa appointment for consular post and it show only SGA 10
It’s happened with me twice and I lost my OFC appointment also
Please help me
I have 1 primary applicant and 2 depends in one profile and i have paid fees through online banking in old cgi portal,but in this new portal they show me a claim receipt box but whict receipt number to add in that box?
Because i tried (and one applicant got attempt existed) now its not resuming that 😢
Contact me in WhatsApp at 9848783849 I will try to resolve issue
I was rejected for f-1 visa on dec 5, 2023 an i tried to start new application i am not able to pay the fees second time it showing confirm to get receipt but after submitting it is redirecting to slots page without paying fees. Pls help
Hi sir i have already us tourist visa appointment date schedule from Canada, can i reschedule and transfer location of my us visa appointment in to the Philippines
I got the same problem, what ever you did same thing i did and submitted but at that no slots available. After some i opened again to see slots are available but the same problem has arrived but in a different way what ever i did in 1st to submit now the reference number also i can’t see. Can you help me from this.
Hi All, i have close and start the application and for my wife the reciept show Not Paid. What can i do? I tried calling customer care but no use. I raised a case with them but no luck.