It's actually just easier to blow on the soup and let it cool down pomise > Get 25% off on Paired premium! Start your 7-day free trial by clicking the link here: www.paired.com/swoop25 > OMG! Get your new Suspool apparel here! : bit.ly/PettyUniversity > New on my main channel @PettyUniversity : ruclips.net/video/_T-vKuBIJcs/видео.htmlsi=jxmTWXn4jKfXG4Aj > Become a Patron Member and get access to bonus videos, behind the scenes content, voting on topics, members only community, and more! Join Here: bit.ly/2JLwHBa Instagram: bit.ly/3uXM1xC Twitter: bit.ly/3mWpeQ5 TikTok: @ Swoopswoopswoop
Swoop, look up Vera Jo Reigle and Cheri Brooks. You might be interested in Vera for one of your videos and her BFs vile, disgusting, POS mother Cheri Brooks.
Just goes to show the woman is more than willing to physically harm people over something as small as being mad abt soup. Now imagine what she would do to someone if she has to deal with an actual inconvenience.
@@meltingpointcreations1457 Yeah you can't even say it's impulse control because she at least 30mins to, no pun intended, cool off. This is a person with deep anger issues.
@@t_ylr I get the feeling she's the type of person who, if she feels slighted by another driver on the road, will pull out all the stops to rage-follow them, tailgating, swerving, screaming, possibly attempt to run them off the road etc for 30 mins.
Yup and she has this in common with the guy who threw something at a burger place I used to work at. Immediately ran away. Didn't even get the rest of his food. It's definitely a coward's move
A woman threw hot coffee on me through the drive through window at Starbucks in 2012. I was training and she was refusing to order with me because I opened with “good morning welcome to Starbucks! We’re training today so bare with us”. She ended up driving to the window, ordering EIGHT drinks and then throwing a fit bc it took at least 1 min per drink.. after I handed off the last drink she took the top off and dumped it through the window at me. It was awful and her husband was rubbing her back consoling her. And nothing ever came from it because my manager was a coward
Same thing happened to me while working at Starbucks. Luckily enough, my manager took no bs and called the cops. She was completely banned from every Starbucks in town. I'm sorry your manager was a whimp though. That's literally creating an unsafe work environment.
F that lady, f her enabler husband,* and f your spineless milquetoast former manager. *Thinking about it, maybe not F the husband? if shes going into violent rages in public/at strangers, I shudder to think what shes like at home... Him trying to calm her may have been self-preservation :( but that's probably too much speculation.
Ive been a chef for about 35 years, and I've seen it all! People trying dine and dash, trying to get free food, being rude to waitstaff (wanna piss me off quick? Be rude to your server), changing the "combo" meals ( protein from 1, starch from another, veg from a third). My answer is simple...no. The customer is always right? Nope, you are not. Never coming back? Want me to hold the door for you? My staff are servers, not servants, they are here to make a living, not putting up with your trash.
@jessmstephens Exactly! I know the whole saying, issue is, these entitled "customers" don't. IMO, not to smart to piss off the bitch cooking your food, js
I've always hated the saying "The customer is always right", cos everyone leaves out the last bit of the saying. "The customer is always right in terms of style". The customer is veeery often wrong. And being rude to, never mind assaulting your servers? Wrongest of wrongs. I've walked out on many a date because the person was rude to a server. I'll never understand people like that, much less people who have it in them to assault others
When I worked as a barista I would train all of our new hires and I would straight up just tell them that the customer is never right and they probably go out of their way to be wrong. It was all said in jest, and I’d follow up with actually explaining how to interact with customers who are annoying or upset or whatever, but I do genuinely believe that. I don’t know more about anything than the person who does it for their job
If you know something is very hot, and then throw that very hot thing into someone's face... you have no self-control or empathy in your brain. I'm glad the employee wasn't burnt. This is layers of stupid. Blowing up on a phone call and then showing up in person to fight is unhinged. Literally doing crimes over soup 💀 I *wish* people like this had more social anxiety.
As someone with social anxiety, Id have probably thanked them for the wrong order, left, and spent the walk home going over how I _could_ have just mentioned it lol
"to fight" is crazy because she wasn't there for that. she wanted to feel big and bad, threw the soup, and ran towards the doors before anyone could get to her and rightfully drag her.
Menudo chef here, the soup is delicious and savory. The ingredients will absolutely feel like pepper spray to the face and eyes. Some ingredients are shared with the same composition to create pepper spray. . . .
As someone who cut up a serrano pepper without gloves and then without thought rubbed my eyes, i whole heartily agree with how much that feels like pepper spray. The second time I even washed my hands before making sure to touch my face again, and still got myself in the eye. lol
Oh no, not another Amanda Karen! We Amandas do not claim. Why you gotta make us look bad?? Edit: aimed at awful video Amanda, not good commenter Amanda 😂
It kills me this woman isn't in jail. She pled no contest and served 6 days before having a 15 month deferred sentence-- meaning she only had to stay out of legal trouble for 15 months or she'd have to serve her sentence. This was so gross. Welcome to Texas!
@@Asmodis4 Yep. Lady was a white boomer, so the white boomers in power felt bad for the poor old white lady who just **must have had a bad day,** don't you have any **compassion?** While my cousin is a felon forever for smoking weed. I hate Texas so much.
It doesn't matter that the soup wasn't boiling anymore. It's that she thought it was that hot and threw the soup anyways. She wanted to hurt the manager.
There's an SNL skit about a football player being injured & the sports caster saying "oh, this is so horrible we aren't going to show it" then proceed to show it at every angle. This reminds me of this & the news station playing this clip an incessant number of times 😅
@klaratehcoolcat it's Temple, TX. She would have been the talk of the town even if they didn't replay it endlessly. But it's also Temple, TX, so undoubtedly half the town had her back from the moment it aired the first time. Temple does not play. I kinda miss it there for that reason.
The fact she wanted it to go to trial!! I'm dying. She really thinks she's so right how delusional. Makes you wonder what other stuff she's done & gotten away with.
Here's what really gets me: what should have been a gentle lesson in patience, ended up being a premeditated assault. She literally left, had time to think about the situation objectively, and THEN decided the best course of action would be to RETURN to the place, with increased vitriol and malice. She made a literal CHOICE to stew (pun intended) in her anger and misery. No solution would ever be satisfactory, because the person she's so angry at is herself.
I bet she microwaved the soup before going back to “show” how hot it was. I bet the container was wavey because she microwaved it before she went back to the restaurant. I put some damn hot things into those containers when I worked in restaurants, but the only time I saw those get wavey was when someone put them in the microwave.
As someone who worked in food service and now retail, i have panic attacks before alot of my shifts because of the amount of crazy people who love to yell or take out their anger on me or my coworkers
That true. Any customer service is very awful work. I had a very unpleasant customers here. Thankfuly I work on hotline so I dont see them. Still not pleasant and I worked at retail and food service as well so I feel you
@@Somebody9666some employers don't back up their employees and will punish employees who kick out or refuse service to "paying customers". Even if they do it doesn't magically make dealing with these crazies any nicer or less stressful, so the condescending way you just say "oh use your spine" is really tone deaf.
After 10 years of this type of work i finally have quit and am doing my damn best to not return while i study at uni. People really underestimate how hard it is to deal with people like this and how common this type of abusive and entitled behaviour is
Dude i use to work at home depot and thise customers are THE WORST ive ever seen. The last 2 months of working there id shake my whole drive to work and i cried every day on my way home.
@@Amoxicillynn Jesus, that's _insane._ WTF is wrong with people? When did we as a society start putting up with that BS? No one deserves to be treated like that (unless, of course, _they_ treat people like that, then they forfeit their right to bitch about people's responses or how they're treated).
13:51 For more details on the McDonald's lawsuit, i recommend legal eagles video on lawsuits that weren't frivolous (i think that's what it's called). He goes into the details of what happened, and it is horrifying. She wasn't a Karen, she was a little old lady who received horrible injuries because the coffee temperature WAS way too hot. She wasn't even the first person this happened to. She just wanted her medical bills covered, which bring in the US, were astronomical.
Yes, I saw the documentary on it, and the photos of her injuries were horrible to even look at. She went through awful pain because of the heat of that coffee.
@@SkwithOv What always hit me was that the McDonald's lawyer tried to argue that she should get a lesser payment, because (paraphrased) she was too old to have sex, so she didn't really lose use of her genitals due to the injuries. There's a reason everyone hates lawyers.
I bet money, soup cooled off before the customer got home. Customer reheated the soup without thinking to remove the lid. Soup got super hot (seriously no restaurant serves soup at boiling temps) melted the lid on top of boiling the soup, then threw more than just a threat. I make soup very often, outside of making the stock, you don't boil the soup. You simmer (much lower remp) to get all the good flavors. Then serve (cooling happens naturally when pouring into a bowl, then all the travel).
I had the same thought. As 200f (or 90ish c) soup gets taken home and it is still to hot to eat. Phone call to manager and return and the soup doesnt cause burns. So it gets to almost waters boiling point remains above a temperature that's to hot to eat and then on a similar time frame goes from that temp to likely below 140f (1 second can cause severe burns) or 120f (5 seconds can cause severe burns). Add the fact that temperature loss slows down the lower the temperature of the object. So yeah either she switched to a non heat retaining vessel for the soup or she microwaved it
My thoughts too. Especially with a place that sells soup to go they would definitely invest in the right containers for that. At least every place I have worked has done that. The soup being hot wouldn't melt the lid, but microwaving it would.
Oh, swoop. I watch arrest videos almost daily, and every video i see, someone is there saying "idc, arrest me then!" Then the SECOND an officer says "put your hands behind your back", they all start fighting and begging not to be arrested, like they were just begging for😂
I watched a video like that and when the officer went to arrest the unbearable woman, suddenly she cared about being arrested. His response to her asking him not to arrest her was priceless. “Sorry I don’t do requests.”
I think them showing that video over and over again is a great public service - teaches people that if they do something that stupid they will be well known in their community. Also, I am so glad that soup was no longer scalding - the poor woman could have lost her vision over this entitled woman's tantrum.
This ghoul thought she wouldn’t get any repercussions for throwing basically super heated mace into sometimes face. Every day that passes I realize how the majority of humans aren’t good people… I feel so awful for customer service workers, they’re not paid enough to deal with this crap 💩 💜
Yup and karens do it because they think they are slaves for them. Then they say “no one wants to work anymore” as the workers are dealing with their azzes for $7.25-15 an hour.
I tried to tell my therapist this years ago and she acted like I was just being really negative… like girl are you even on the internet 😂 I’ve been screwed over by more people than have ever helped me… it’s gotten really bad and I don’t even want to work w other people anymore 😵
I'm sorry y'all have had such bad experiences. I guess I'm an optimist - I'd rather be disappointed by bad behavior than surprised by good behavior. But it's been decades since I worked in customer service and maybe there are many more assholes nowadays.
My face hurt for her when she explained the spices going into her eyes and nose, like having hot sauce going down the wrong pipe is painful enough when that happens. She was right, she was basically pepper sprayed by Karen. I'm glad it was handled in a legal manor, but I'm most happy about that video going viral and having Karen's face all over the internet for everyone to see. Props to Janelle for standing up for herself 💗 everyone from the restaurant industry applauds you
Reminds me of the time the table behind me didn’t tip the waiter because their food was “too hot”. The food had just come out of the kitchen and he had told them careful it’s hot…. I ended up tipping for us and that table to make up for their assholery.
This was the sort of behavior I had to unlearn from mine. My dad would absolutely scream at employees and treat them like shit if something was wrong with his food. (My mom would never admit something was wrong if they slapped her with the food and walked away but he sure would) I swore I'd never ever behave like that.
Exactly! You can wait for a soup to cool. Food and drinks are always too hot for me personally and I just have to wait for things to cool down until it's comfortable for my mouth. It happens in my own house when I'm the cook.
I swear to God, someone at that news station is secretly wearing petty university merch! That is some of the pettiest stuff I have seen in a long time!
8 minutes in and I'm just like.... what does it matter HOW hot the soup was? IT WAS FOR TAKEOUT. Obviously it would cool down by the time you got home! That's the point! Do you want it to be just mid temperature so it's cold when you get home and then you'd have to reheat it anyway??? It's one thing if it was unsafe to eat because of the melted lid but that seems to not be this lady's complaint.
Holy Crap! Can you imagine looking up and seeing that woman as your RN? I can guarantee her coworkers and poor patients have had to put up with her BS for years.
17:50 actually the RN was not the soup thrower, just someone with the same name who was sadly harassed because people THOUGHT she was soup-lady. I don't believe we found out what soupy's profession is.
The way the guy with her just walks away all nonchalantly like that didn’t just happen, is insane to me!!! Like is he not surprised?! Is this something he’s used to?! Why does he just casually walk away with her?!?!?!🤔🤯🤯🤯🤯
Things like this make me glad I work over the phone now and not in person. Service workers are people too and this is just unhinged, and I haven't even gotten a few minutes in. AS YOU SAY it's unhinged lmaoooo
I feel bad for all the customer service workers that will have to deal with peoples entitlement next week on Black Friday, people will be unhinged shopping and then subject food service workers to more unhinged antics after said shopping.
@@quietreader4190 I used to work in a gas station and the holiday season was always a MESS. As it got closer to Christmas, the more we sold lottery and god help us if we were out of what people wanted because they waited until Christmas Eve to get stocking stuffers.
@@nikirrae8495 Right? The gas station I worked at was right next to one of the local bars, so we got a huge mix of people coming through. I thankfully had a lot of really awesome regular customers who would keep an eye out for us, but it definitely got scary sometimes.
17 years in the food industry, I never ever heard somebody complain about the food being too hot. If the container cause a spill in your car, we could refund the meal to be Nice but WTH. People like her are the reason I work the kitchen and not the dining room. Too many psycho out there, I cant deal with their BS.
If she had just taken accountability for her actions from the beginning, the news station wouldn't have had the opportunity to air that footage for 2 years. She dragged it out in court. That's what she gets.
I work at a car dealership as a cashier and I get yelled at least once a day about the 3% credit card fee. Customers act like I’m the one who’s applying the fee 😒 I also can’t help that the customers can’t read the multiple signs on the doors and around the lobby.
i worked at mcdonald’s and a manager that everyone knew didn’t fw me “accidentally” poured hot water, what we used for coffee, on me. luckily my clothes saved me, if i had on shorts i definitely would’ve had worse burns than i did. this is why people don’t care to work in food or customer service these people be CRAZY
Bro when you are a restaurant manager staring down the face of a raging bull that is an incensed old Karen you have to remind yourself that they would die on that hill. I have never had more bold-faced lies told to me than by these people. Even been fired for standing up to them. I'm just glad I didn't get this treatment lmao.
sharing, i used to work at goodwill and after both card and rewards systems went down they just had me (still in training) and another girl on register the lines backed up and apparently i was going too slow and this customer elbowed me as hard as she could in the ribs from behind the register and told me to hurry up : ) we did call the cops she got banned, people like this are so intolerable like who raised them fr
People are becoming so horrible! I can’t imagine not being totally humiliated to act like that! Thank you for showing and calling out that viscous, evil behavior!
That McDonald's coffee lady was done SO DIRTY by the media. I've always felt so bad for her ever since I found out what really happened, especially with how incredibly painful burns are. And then given her age and how your skin gets thinner the older you get? My heart just aches for her because she was actually a really sweet lady.
Honestly super concerned about the dude with Amanda who seemed unphased by what she did. He was very "Yup, not only is this normal, but I support it" in the way he didn't react at all.
How is he showing support if he didn't react? Don't blame other people for one's own actions. Can't stand people like you. Maybe he's abused? Maybe he knows her wrath and didn't react to avoid being on the receiving end? You don't know his story so how the hell can you judge him? How about I judge you just based off of your looks? How would you like that? Hmm?
@ Woah lol Coming in hot. I merely stated an opinion. I didn’t say anything like “screw this guy”. Just pointed out that it’s unsettling how unaffected he was. He could very well be abused and staying neutral/disassociating. However, this does not give you reason to attack a random person online. I used no mean language, you cannot hear my tone, and you do not know me. Work on your self so that you do not see people to attack, but people to communicate with. I am sorry your life is so dark and I hope you find peace so you can be a pleasant person. 💜
My boss just told me not to say anything about myself or my life to customers because people who were eavesdropping complained, possibly in an attempt to get me fired and take my job??? She didn’t say I said anything actually inappropriate, just that there’s something of a target on my back purely because I work there. We’re definitely in the clown timeline 🤡
Hot take but I bet what pushed that soup Karen over the edge was that the manager was cute and petite and kind. Women like this soup Karen are MAD jealous of the tiny girls.
I'm lucky because I'm a law clerk and most people know it's not a good idea to be an asshole to your lawyer/their staff. All the lawyers I've worked for have always 100% had my back. The one I work for now has actually given me veto power - if there's client I don't want to work with due to how they've treated me, she'll refuse their business. So far I haven't exercised my veto power yet, because I like money, and I especially like taking money from jerks. But it's reassuring to know she's got my back if I ever did have an issue. We won't talk about the BS I dealt with back in the days when I had to work customer service/retail, that was a very different story.
If my soup is too hot, i‘ll just wait for it to cool down… why make such a big deal out of it? Like by the time she got to the restaurant, the soup was probably cold😭
Oh my gosh that poor worker. I accidently got a red pepper flake in my eye a few weeks ago and I had to wash my eyes in the shower get it out. I can't imagine having a spicy pepper soup with citric acid (lime) in my eyes. Ouch.
I would be terrified to be in any kind of retail or service industry in the USA, it looks like some of y'all are so entitled and will throw "sue me" card so easily. I'm from EU btw.
Unhinged and unacceptable. I would be disturbed if the soup had melted the lid - inadvertently ingest enough plastic daily without a visual representation of another source of it. But throwing the soup in a worker's face? Absolutely not.
After the food is thrown i wouldve been like "well now the refund is off the table and the kitchen and i are in agreement that we will not make you more. You are also no longer welcome here. Have the day you deserve"
The customer is always right in matters of taste. That's the full quote. Essentially if they want to buy something you find to be unfashionable, gaudy, it's their choice. It's been shortened as a way to treat service industry professionals like crap. I just hope that lady is ok and is compensated. Some people just need to take a chill pill and realize service workers are people too.
SWOOP!!! Your vids give me life. I can see the work you put in. You’re better than most documentaries out there. Can’t wait til I’m able to support and buy some merch!!
I worked fast food as a teen. I took an order where man stressed he did not want pickles he said he wasnt allergic but seriously did not want pickles. Okay, cool- I get it. I made sure to adjust the order so there were no pickles, I put it on the ticket in all caps, and I told the cooks- but mistakes happen and his burger had a pickle. He launched over the counter at me, screaming he was going to kill me. I ran into the freezer. My manager told him to leave and he actually did. My manager then yelled at me that it was all my fault.
I worked as a cashier in a grocery store and in food service in my dorm at university and for 2 years after I moved into off campus housing. I'm so glad that was in the late 1980s and not these terrible times. People were rude and said sh*tty things to you, but I was never physically attacked and it never happened ona regular basis. These people today are scary as hell. I'm always super nice to service workers , even when the service worker is rude to me, the most I'll do is ignore it and figure someone else pissed them off that day.
I did that too. While people didn't physically attack you they were still verbally abusive. I had one customer who was the worst. It ended up being my husband's aunt. Imagine my surprise
I worked retail for six months. Never again. I moved to pharmacy tech, and it’s so much calmer. It probably helps that I applied for a place that isn’t understaffed and where management treats me like a human being.
What!? She was upset the soup was so hot it melted its container and so she threw it on that woman’s face!? She needs to be in prison. For at least 10 years.
During the little time I worked at McDonald's, there was a group of male doordash drivers punching and banging at the glass EMPLOYEES ONLY DOOR. I was asked to deal with it, as a 5'3" 16-year-old girl, and I couldn't even get a word in to tell these guys what was going on, had a panic attack and cried while they had to have two managers deal with it. People are terrifyingly aggressive toward minimum wage workers and it makes zero sense, we're all just humans man, not machines.
Swoop, your voice is like walking into a pool of warm water on a dark night. IOW, you are simply a delight! Blessed be and peaceful nights, little sister.❤
I could never imagine being so angry over hot soup that I'd take the time to drive back to the restaurant, let alone throw said hot soup in someone's face.
I work at a PD in the county next to this and remember when this story came out. The only thing I remember thinking after seeing the video was that’s assault and she just cost herself so much more than the cost of that soup. I was glad that she was arrested because she really could have injured that manager. Glad that the manager didn’t have any lasting effects. It really pays to keep your cool about things and not act on your instincts. It could cost you a ton of fines and court costs or jail time. When the manager said she hung up on her after she refused to stop speaking to her disrespectfully, absolutely. I take calls all day from citizens and if all they do is berate and cuss at us, we are allowed to hang up on them after making sure they don’t need some kind of assistance from first responders. We tell them if you don’t stop speaking to me that way I will disconnect the call. The only time we stay on is if they need assistance but once we get the basic information we are allowed to disconnect. A little bit of cussing is understandable when you’re upset but to continue to berate someone who is trying to offer you a solution is uncalled for. Also side note, the male news anchor, Kris, recently passed away unexpectedly and KCEN paid him lots of tributes. He was a well liked anchor.
Has no one ever heard of putting the soup in the freezer for a few minutes? It's a trick many parents use for their kids. Funny how the same trick would have worked for this full grown adult, but alas🤡
Stuff like this is always so wild. You can inform a restaurant of a problem with your food without being unhinged. Hell you don't even have to be mean or mad about it! I've called to politely explain an issue and people are so nice and apologetic and ready to make it right. There's no need to be nasty to another person, it's not that big a deal and it's easily solved.
It's actually just easier to blow on the soup and let it cool down pomise
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You're amazing
Much love and light lady! 🫶🏻
Or put an ice cube in it for super fast results!
Swoop, look up Vera Jo Reigle and Cheri Brooks. You might be interested in Vera for one of your videos and her BFs vile, disgusting, POS mother Cheri Brooks.
Swoop I’m not gonna lie, KCEN was kinda funny for clowning on Amanda so much lol
The fact she thought the soup was so hot they couldn't eat it, but she'd throw this "scalding" soup in this poor girls face is disgusting
Omg right, that's the first thing i thought. Kinda evil
Then she runs away as fast as she can🙄
@@angelaadkins3132 haha yeah, if you feel the need to run away after... there's your sign lol.
Just goes to show the woman is more than willing to physically harm people over something as small as being mad abt soup. Now imagine what she would do to someone if she has to deal with an actual inconvenience.
@@kweenpudi3861”very” evil
If she had time to drive the whole way back to the restaurant, how did she not have time to wait for the soup to cool?
She was just looking for a reason to rage, that's what I gathered from this story.
@@meltingpointcreations1457 Yeah you can't even say it's impulse control because she at least 30mins to, no pun intended, cool off. This is a person with deep anger issues.
@@t_ylr I get the feeling she's the type of person who, if she feels slighted by another driver on the road, will pull out all the stops to rage-follow them, tailgating, swerving, screaming, possibly attempt to run them off the road etc for 30 mins.
😂 Right!
This is about power and entitlement, period. That poor soup ain't do shit to nobody.
and this is why nobody wants to work in the food service industry
Customer service in general. But yeah.
@@JHaru777 right, of course, I was just referring to food in this scenario
"nobody wants to work anymore" no they don't. because you're awful
@@patata.furiosayou don’t make any sense
Besides the slave wages.
It’s the running afterwards for me. Girl if you’re gonna throw soup stand there and get ready to throw hands don’t run
Me too! That’s what I said! How dare you go running! Chicken!
Yup what a pansy
The man she's with stood there unbothered after she threw it! What if she told him she was gonna do it on the drive there.
No literally
Yup and she has this in common with the guy who threw something at a burger place I used to work at. Immediately ran away. Didn't even get the rest of his food. It's definitely a coward's move
A woman threw hot coffee on me through the drive through window at Starbucks in 2012. I was training and she was refusing to order with me because I opened with “good morning welcome to Starbucks! We’re training today so bare with us”. She ended up driving to the window, ordering EIGHT drinks and then throwing a fit bc it took at least 1 min per drink.. after I handed off the last drink she took the top off and dumped it through the window at me. It was awful and her husband was rubbing her back consoling her. And nothing ever came from it because my manager was a coward
That’s disgusting! I would have walked out! I’m proud of you!
Im so sorry this happened to you. 😔 These Karens need prison, period.
@@Lei-AICPhD Unfortunately many people aren't lucky enough to have the option of walking out 😞
Same thing happened to me while working at Starbucks. Luckily enough, my manager took no bs and called the cops. She was completely banned from every Starbucks in town. I'm sorry your manager was a whimp though. That's literally creating an unsafe work environment.
F that lady, f her enabler husband,* and f your spineless milquetoast former manager.
*Thinking about it, maybe not F the husband? if shes going into violent rages in public/at strangers, I shudder to think what shes like at home... Him trying to calm her may have been self-preservation :( but that's probably too much speculation.
Ive been a chef for about 35 years, and I've seen it all! People trying dine and dash, trying to get free food, being rude to waitstaff (wanna piss me off quick? Be rude to your server), changing the "combo" meals ( protein from 1, starch from another, veg from a third). My answer is simple...no. The customer is always right? Nope, you are not. Never coming back? Want me to hold the door for you? My staff are servers, not servants, they are here to make a living, not putting up with your trash.
@jessmstephens Exactly! I know the whole saying, issue is, these entitled "customers" don't. IMO, not to smart to piss off the bitch cooking your food, js
Oh my god…
I've always hated the saying "The customer is always right", cos everyone leaves out the last bit of the saying. "The customer is always right in terms of style". The customer is veeery often wrong. And being rude to, never mind assaulting your servers? Wrongest of wrongs. I've walked out on many a date because the person was rude to a server. I'll never understand people like that, much less people who have it in them to assault others
@@jessmstephens Exactly!!
When I worked as a barista I would train all of our new hires and I would straight up just tell them that the customer is never right and they probably go out of their way to be wrong. It was all said in jest, and I’d follow up with actually explaining how to interact with customers who are annoying or upset or whatever, but I do genuinely believe that. I don’t know more about anything than the person who does it for their job
If you know something is very hot, and then throw that very hot thing into someone's face... you have no self-control or empathy in your brain. I'm glad the employee wasn't burnt.
This is layers of stupid. Blowing up on a phone call and then showing up in person to fight is unhinged. Literally doing crimes over soup 💀
I *wish* people like this had more social anxiety.
As someone with social anxiety, Id have probably thanked them for the wrong order, left, and spent the walk home going over how I _could_ have just mentioned it lol
"I wish ppl like this had more social anxiety." LMFAO!!!😂 Me too, love. Me too.
That's technically also the basis of aggravated battery
"to fight" is crazy because she wasn't there for that. she wanted to feel big and bad, threw the soup, and ran towards the doors before anyone could get to her and rightfully drag her.
Menudo chef here, the soup is delicious and savory. The ingredients will absolutely feel like pepper spray to the face and eyes. Some ingredients are shared with the same composition to create pepper spray. . . .
As someone who cut up a serrano pepper without gloves and then without thought rubbed my eyes, i whole heartily agree with how much that feels like pepper spray. The second time I even washed my hands before making sure to touch my face again, and still got myself in the eye. lol
@jamiefrontiera1671 we almost had to cancel Thanksgiving one year because I did that too 🤣
What’s the chemical called? Caisin or croisin or cisain…something like that. Pepper spray/heat from peppers chemical.
The chemical name is capsaicin
I know two friends who would love this dish if they haven't had it already. The kind of audience all the hot sauce Christmas presents are for
My name is Amanda and while I’m not *this* unstable that “cool the fuck down Amanda” hit my soul
no sameeee, she’s making us amanda’s look bad
omg hahahahaha sameeee, I feel called out by the universe 😂😂
use it as your ringtone🙃
THIS! 😂 I felt guilt and shame 😂
Oh no, not another Amanda Karen! We Amandas do not claim. Why you gotta make us look bad?? Edit: aimed at awful video Amanda, not good commenter Amanda 😂
It kills me this woman isn't in jail. She pled no contest and served 6 days before having a 15 month deferred sentence-- meaning she only had to stay out of legal trouble for 15 months or she'd have to serve her sentence. This was so gross. Welcome to Texas!
For those who don't understand the lack of gravity given this situation, a deferred sentence is the same thing they do for traffic tickets.
Wow I expected Texas to be more strict
@@allisonovo exactly 😮
@@allisonovo depends on the skin color and who you voted for or who you know.
its texas after all. the home of nepotism.
@@Asmodis4 Yep. Lady was a white boomer, so the white boomers in power felt bad for the poor old white lady who just **must have had a bad day,** don't you have any **compassion?**
While my cousin is a felon forever for smoking weed.
I hate Texas so much.
Isn't that assault?? If the soup was boiling.. throwing it in the face like what.
I don't even think it would need to be boiling or cause burns for them to press charges, certainly seems like assault to me.
Yes, It's 100% assault. It's clear she meant to cause harm and destroy the work put into the soup.
It is assault to throw ANYTHING at someone.
Doesn't even need to be boiling. The Mcdonalds coffee that gave a women third degree burns was less than boiling. So yeah 10000% assault.
It doesn't matter that the soup wasn't boiling anymore. It's that she thought it was that hot and threw the soup anyways. She wanted to hurt the manager.
The news station replaying that clip EVERY chance they get is hilarious 😂
I couldn’t stop laughing everytime swoop said they played the clip again 😭😭
I feel really bad for the manager though, being made the talk of the town like that as much as the Karen was
There's an SNL skit about a football player being injured & the sports caster saying "oh, this is so horrible we aren't going to show it" then proceed to show it at every angle. This reminds me of this & the news station playing this clip an incessant number of times 😅
@klaratehcoolcat it's Temple, TX. She would have been the talk of the town even if they didn't replay it endlessly. But it's also Temple, TX, so undoubtedly half the town had her back from the moment it aired the first time. Temple does not play. I kinda miss it there for that reason.
That public shaming is more justice than was given by the court
The fact she wanted it to go to trial!! I'm dying. She really thinks she's so right how delusional. Makes you wonder what other stuff she's done & gotten away with.
Since we are sharing, I once had a man throw his cappuccino at me because it wasn't hot enough. I wish I pressed charges. I was under 18.
Assault on a child. Wow
Ya he assaulted a child bec you were under 18 at the time some ppl need to keep their hands or drinks to themselves
Here's what really gets me: what should have been a gentle lesson in patience, ended up being a premeditated assault. She literally left, had time to think about the situation objectively, and THEN decided the best course of action would be to RETURN to the place, with increased vitriol and malice. She made a literal CHOICE to stew (pun intended) in her anger and misery. No solution would ever be satisfactory, because the person she's so angry at is herself.
I bet she microwaved the soup before going back to “show” how hot it was. I bet the container was wavey because she microwaved it before she went back to the restaurant. I put some damn hot things into those containers when I worked in restaurants, but the only time I saw those get wavey was when someone put them in the microwave.
@@AshleyFromTX 100% correct. You only get the waves with the microwave.
As someone who worked in food service and now retail, i have panic attacks before alot of my shifts because of the amount of crazy people who love to yell or take out their anger on me or my coworkers
That true. Any customer service is very awful work. I had a very unpleasant customers here. Thankfuly I work on hotline so I dont see them. Still not pleasant and I worked at retail and food service as well so I feel you
@@Somebody9666some employers don't back up their employees and will punish employees who kick out or refuse service to "paying customers". Even if they do it doesn't magically make dealing with these crazies any nicer or less stressful, so the condescending way you just say "oh use your spine" is really tone deaf.
Same experience here when i worked at home depot!
@@Somebody9666 There are more succinct and less conceited ways to tell everyone how privileged and out-of-touch you are, you know.
After 10 years of this type of work i finally have quit and am doing my damn best to not return while i study at uni. People really underestimate how hard it is to deal with people like this and how common this type of abusive and entitled behaviour is
a customer yelled at me so badly on Saturday that I ended up shaking and crying after getting off the phone with her, so this was well timed!
That sucks I’m sorry you had to deal with a person who thinks that’s okay
I'm sorry for your recent experiance, take care of yourself!
❤❤❤
Dude i use to work at home depot and thise customers are THE WORST ive ever seen. The last 2 months of working there id shake my whole drive to work and i cried every day on my way home.
@@Amoxicillynn Jesus, that's _insane._ WTF is wrong with people? When did we as a society start putting up with that BS? No one deserves to be treated like that (unless, of course, _they_ treat people like that, then they forfeit their right to bitch about people's responses or how they're treated).
13:51 For more details on the McDonald's lawsuit, i recommend legal eagles video on lawsuits that weren't frivolous (i think that's what it's called). He goes into the details of what happened, and it is horrifying. She wasn't a Karen, she was a little old lady who received horrible injuries because the coffee temperature WAS way too hot. She wasn't even the first person this happened to. She just wanted her medical bills covered, which bring in the US, were astronomical.
Yes, I saw the documentary on it, and the photos of her injuries were horrible to even look at. She went through awful pain because of the heat of that coffee.
And then McDonald's did their best to pay off media to make it sound like it was a Karen so no one would ever know that the business was in the wrong.
it was so hot her LABIA FUSED TOGETHER
that's one thing that has stuck with me for years
@@SkwithOv What always hit me was that the McDonald's lawyer tried to argue that she should get a lesser payment, because (paraphrased) she was too old to have sex, so she didn't really lose use of her genitals due to the injuries. There's a reason everyone hates lawyers.
As someone who received second degree burns from coffee that was way too hot on an airline, the pain is unimaginable
Her friend didn’t even flinch when she threw the soup. She must do this unhinged type of stuff often.
Horrific.
I’m genuinely amazed she has friends let alone people willing to be in proximity on purpose.🥲
Yea i noticed his lack of reaction as well and thought it was strange
So I guess if you're in Texas, keep your eyes peeled for Amanda. She may be throwing soup at a manager near you!
From the discussion of the incident I didn't get the impression he was with her but I could be mistaken.
@@HiddenDarkHMWhen she goes to walk away you can see her touch him under his arm almost as if to say let’s go and then they walk away together
I bet money, soup cooled off before the customer got home. Customer reheated the soup without thinking to remove the lid. Soup got super hot (seriously no restaurant serves soup at boiling temps) melted the lid on top of boiling the soup, then threw more than just a threat. I make soup very often, outside of making the stock, you don't boil the soup. You simmer (much lower remp) to get all the good flavors. Then serve (cooling happens naturally when pouring into a bowl, then all the travel).
Exactly what I was thinking
I had the same thought.
As 200f (or 90ish c) soup gets taken home and it is still to hot to eat. Phone call to manager and return and the soup doesnt cause burns.
So it gets to almost waters boiling point remains above a temperature that's to hot to eat and then on a similar time frame goes from that temp to likely below 140f (1 second can cause severe burns) or 120f (5 seconds can cause severe burns).
Add the fact that temperature loss slows down the lower the temperature of the object.
So yeah either she switched to a non heat retaining vessel for the soup or she microwaved it
My thoughts too. Especially with a place that sells soup to go they would definitely invest in the right containers for that. At least every place I have worked has done that. The soup being hot wouldn't melt the lid, but microwaving it would.
I did think that too!
Such a good point!!
Oh, swoop. I watch arrest videos almost daily, and every video i see, someone is there saying "idc, arrest me then!" Then the SECOND an officer says "put your hands behind your back", they all start fighting and begging not to be arrested, like they were just begging for😂
They're always so certain that they're in the right, that the officers won't arrest THEM, they're invincible!
"You're under arrest!"
"No I'm not!"
I watched a video like that and when the officer went to arrest the unbearable woman, suddenly she cared about being arrested. His response to her asking him not to arrest her was priceless. “Sorry I don’t do requests.”
... and don't forget the "what did I do?"
"Why are you arresting me?"
It's as if they're all reading from the same script. 😅
I know right? It's ridiculous I just try not to bother staff they might spit in your food.
*scooping rice out of rice cooker* time for a scoop with Swoop
With some soup!
Did you just create a monthly Ice Cream club with Swoop? Genius.
Eyyy I made rice too
Ice cream? Ice cream🎉
Genius❤️❤️❤️ Scoop with Swoop
I think them showing that video over and over again is a great public service - teaches people that if they do something that stupid they will be well known in their community. Also, I am so glad that soup was no longer scalding - the poor woman could have lost her vision over this entitled woman's tantrum.
The fact that throwing your drink/food at someone would EVER be someone’s impulse is truly disturbing. It's giving anger issues
This ghoul thought she wouldn’t get any repercussions for throwing basically super heated mace into sometimes face. Every day that passes I realize how the majority of humans aren’t good people… I feel so awful for customer service workers, they’re not paid enough to deal with this crap 💩 💜
Yup and karens do it because they think they are slaves for them. Then they say “no one wants to work anymore” as the workers are dealing with their azzes for $7.25-15 an hour.
To be fair, a bunch of people helped her, the vast majority of people are good. Well, at least half.
I tried to tell my therapist this years ago and she acted like I was just being really negative… like girl are you even on the internet 😂 I’ve been screwed over by more people than have ever helped me… it’s gotten really bad and I don’t even want to work w other people anymore 😵
I'm sorry y'all have had such bad experiences. I guess I'm an optimist - I'd rather be disappointed by bad behavior than surprised by good behavior. But it's been decades since I worked in customer service and maybe there are many more assholes nowadays.
I'm glad Swoop is covering the entitled rampage of this lady.
My face hurt for her when she explained the spices going into her eyes and nose, like having hot sauce going down the wrong pipe is painful enough when that happens. She was right, she was basically pepper sprayed by Karen. I'm glad it was handled in a legal manor, but I'm most happy about that video going viral and having Karen's face all over the internet for everyone to see. Props to Janelle for standing up for herself 💗 everyone from the restaurant industry applauds you
The way she ran after throwing that soup. 😂
And brought a man to protect her. Someone needs to teach her a lesson and not slap her on the wrist.
“it was in that moment she knew she’d effed up” 😂
Like all bullies, she’s a coward.
Reminds me of the time the table behind me didn’t tip the waiter because their food was “too hot”. The food had just come out of the kitchen and he had told them careful it’s hot…. I ended up tipping for us and that table to make up for their assholery.
Swoop has my absolute DREAM eyebrows. Seriously, they are perfect 😭
Not me eating hot and sour soup while it’s being roasted in real time 😂
😂 me but eating split pea soup. Leave my depressing soup alone!
Please don't gross me out! 🤢🤮No soup tastes good being sour. Nothing tastes good being sour.
@@SeekingCosmicPhilosopher Split pea is an amazing depression soup.
@@wintermoon7003your life sounds sad and flavorless
Someone complained that their takeout food was HOT. Wow.
Like I've never expected a soup to be at perfect eating temp the instant I get home.
Like what was this ladies damage...
Jesus my parents would be rolling in their graves if I ever acted like this. With that being said, I wish a hot soup was the worst part of my day.
This was the sort of behavior I had to unlearn from mine. My dad would absolutely scream at employees and treat them like shit if something was wrong with his food. (My mom would never admit something was wrong if they slapped her with the food and walked away but he sure would) I swore I'd never ever behave like that.
Its giving Onision sueing the wrong Chris Hanson
I'd be more upset if it was cold vs hot. People are so rude and ridiculous.Treat people the way you'd want to be treated. Love you Swoop! 💜
Exactly! You can wait for a soup to cool. Food and drinks are always too hot for me personally and I just have to wait for things to cool down until it's comfortable for my mouth. It happens in my own house when I'm the cook.
I swear to God, someone at that news station is secretly wearing petty university merch! That is some of the pettiest stuff I have seen in a long time!
The news station basically went: "SHAME! SHAME!" with the loops.
8 minutes in and I'm just like.... what does it matter HOW hot the soup was? IT WAS FOR TAKEOUT. Obviously it would cool down by the time you got home! That's the point! Do you want it to be just mid temperature so it's cold when you get home and then you'd have to reheat it anyway??? It's one thing if it was unsafe to eat because of the melted lid but that seems to not be this lady's complaint.
Holy Crap! Can you imagine looking up and seeing that woman as your RN? I can guarantee her coworkers and poor patients have had to put up with her BS for years.
17:50 actually the RN was not the soup thrower, just someone with the same name who was sadly harassed because people THOUGHT she was soup-lady. I don't believe we found out what soupy's profession is.
@@irradiated_woman8016soupy’s profession got me giggling 😂
The way the guy with her just walks away all nonchalantly like that didn’t just happen, is insane to me!!! Like is he not surprised?! Is this something he’s used to?! Why does he just casually walk away with her?!?!?!🤔🤯🤯🤯🤯
Things like this make me glad I work over the phone now and not in person. Service workers are people too and this is just unhinged, and I haven't even gotten a few minutes in. AS YOU SAY it's unhinged lmaoooo
I feel bad for all the customer service workers that will have to deal with peoples entitlement next week on Black Friday, people will be unhinged shopping and then subject food service workers to more unhinged antics after said shopping.
@@quietreader4190 I used to work in a gas station and the holiday season was always a MESS. As it got closer to Christmas, the more we sold lottery and god help us if we were out of what people wanted because they waited until Christmas Eve to get stocking stuffers.
I’ve actually been physically afraid of certain customers during my 11 years of bartending. People Are super unpredictable. Especially after drinking.
@@nikirrae8495 Right? The gas station I worked at was right next to one of the local bars, so we got a huge mix of people coming through. I thankfully had a lot of really awesome regular customers who would keep an eye out for us, but it definitely got scary sometimes.
THE criminal probably heated the soup in microwave, melting the lid
46 times???? Not enough. She deserves to be shamed for the next 10 years.
17 years in the food industry, I never ever heard somebody complain about the food being too hot. If the container cause a spill in your car, we could refund the meal to be Nice but WTH. People like her are the reason I work the kitchen and not the dining room. Too many psycho out there, I cant deal with their BS.
Yes. Im talking about my every day life not the crazy events I read about. We are bless to not have such Karens in my neighborhood 🙏 @@Somebody9666
@@Somebody9666well in that case it WAS too hot lol. Didn’t she get like 4th degree burns on her 🐱. Thats horrifying
I was wondering how you did 17 yrs and then you said kitchen. Makes sense. Less karens
@@thewillow3457yeah that's why I switched to kitchens too back when I still did food service.
Between awful customers and awful management....it's crazy how surprised people get that people don't stay in customer sevice. ESPECISLLY fast food.
If she had just taken accountability for her actions from the beginning, the news station wouldn't have had the opportunity to air that footage for 2 years. She dragged it out in court. That's what she gets.
I work at a car dealership as a cashier and I get yelled at least once a day about the 3% credit card fee. Customers act like I’m the one who’s applying the fee 😒 I also can’t help that the customers can’t read the multiple signs on the doors and around the lobby.
i worked at mcdonald’s and a manager that everyone knew didn’t fw me “accidentally” poured hot water, what we used for coffee, on me. luckily my clothes saved me, if i had on shorts i definitely would’ve had worse burns than i did. this is why people don’t care to work in food or customer service these people be CRAZY
Holy shit! I’m so sorry! I hope you pressed charges.
Bro when you are a restaurant manager staring down the face of a raging bull that is an incensed old Karen you have to remind yourself that they would die on that hill.
I have never had more bold-faced lies told to me than by these people. Even been fired for standing up to them. I'm just glad I didn't get this treatment lmao.
Drink every time KCEN newscasters say “a woman seen on video throwing soup in the face of an employee at a Temple restaurant”
sharing, i used to work at goodwill and after both card and rewards systems went down they just had me (still in training) and another girl on register the lines backed up and apparently i was going too slow and this customer elbowed me as hard as she could in the ribs from behind the register and told me to hurry up : ) we did call the cops she got banned, people like this are so intolerable like who raised them fr
People are becoming so horrible! I can’t imagine not being totally humiliated to act like that! Thank you for showing and calling out that viscous, evil behavior!
It’s soup, it’s too hot but not too hot to bring it to the counter and throw it in someone’s face? PRISON! 8:50
For my kids, when the soup is too hot, I threw in some already frozen whiskey stones. They are reusable, and they don’t dilute the flavour.
Swoop has a SO? 😳😊🥰 all I want is for Miss Swoop to be happy and appreciated. This makes my heart very happy. 💙❤️
What a horrible woman. I can't imagine what she's like if she's ever ACTUALLY inconvenienced.
I love they kept running the footage over and over and over. 😂
That McDonald's coffee lady was done SO DIRTY by the media. I've always felt so bad for her ever since I found out what really happened, especially with how incredibly painful burns are. And then given her age and how your skin gets thinner the older you get? My heart just aches for her because she was actually a really sweet lady.
Menudo is made with a base of spicy peppers. That could be very damaging in the eyes even cold.
(comment mostly for those who aren't going watch all the way. Swoop covers this.)
Honestly super concerned about the dude with Amanda who seemed unphased by what she did. He was very "Yup, not only is this normal, but I support it" in the way he didn't react at all.
How is he showing support if he didn't react? Don't blame other people for one's own actions. Can't stand people like you. Maybe he's abused? Maybe he knows her wrath and didn't react to avoid being on the receiving end? You don't know his story so how the hell can you judge him? How about I judge you just based off of your looks? How would you like that? Hmm?
@ Woah lol Coming in hot. I merely stated an opinion. I didn’t say anything like “screw this guy”. Just pointed out that it’s unsettling how unaffected he was. He could very well be abused and staying neutral/disassociating.
However, this does not give you reason to attack a random person online. I used no mean language, you cannot hear my tone, and you do not know me. Work on your self so that you do not see people to attack, but people to communicate with.
I am sorry your life is so dark and I hope you find peace so you can be a pleasant person. 💜
The news station, spamming the video? Oh that’s a level of petty that I aspire to be.
My boss just told me not to say anything about myself or my life to customers because people who were eavesdropping complained, possibly in an attempt to get me fired and take my job??? She didn’t say I said anything actually inappropriate, just that there’s something of a target on my back purely because I work there.
We’re definitely in the clown timeline 🤡
Hot take but I bet what pushed that soup Karen over the edge was that the manager was cute and petite and kind. Women like this soup Karen are MAD jealous of the tiny girls.
I agree
The customer 100% microwaved the soup with the lid on it and then brought it back. That's the only way it was so hot on the comeback
Like imagine saying that this is the hill you want to die on...
OVER SOUP.
9:19 my manager told us if the patients get cray cray we can hang up. I love this being gen x because I use to have to let people berate me.
I'm lucky because I'm a law clerk and most people know it's not a good idea to be an asshole to your lawyer/their staff. All the lawyers I've worked for have always 100% had my back. The one I work for now has actually given me veto power - if there's client I don't want to work with due to how they've treated me, she'll refuse their business. So far I haven't exercised my veto power yet, because I like money, and I especially like taking money from jerks. But it's reassuring to know she's got my back if I ever did have an issue. We won't talk about the BS I dealt with back in the days when I had to work customer service/retail, that was a very different story.
If my soup is too hot, i‘ll just wait for it to cool down… why make such a big deal out of it? Like by the time she got to the restaurant, the soup was probably cold😭
that way i know that at least that they took care of the soup not being cold when i get it. Like since when is this something to complain about?
I love that the local news shamed her every opportunity they got 😂
Oh my gosh that poor worker. I accidently got a red pepper flake in my eye a few weeks ago and I had to wash my eyes in the shower get it out. I can't imagine having a spicy pepper soup with citric acid (lime) in my eyes. Ouch.
I would be terrified to be in any kind of retail or service industry in the USA, it looks like some of y'all are so entitled and will throw "sue me" card so easily.
I'm from EU btw.
Unhinged and unacceptable.
I would be disturbed if the soup had melted the lid - inadvertently ingest enough plastic daily without a visual representation of another source of it. But throwing the soup in a worker's face? Absolutely not.
After the food is thrown i wouldve been like "well now the refund is off the table and the kitchen and i are in agreement that we will not make you more. You are also no longer welcome here. Have the day you deserve"
The customer is always right in matters of taste. That's the full quote. Essentially if they want to buy something you find to be unfashionable, gaudy, it's their choice. It's been shortened as a way to treat service industry professionals like crap. I just hope that lady is ok and is compensated. Some people just need to take a chill pill and realize service workers are people too.
Service works deserve the utmost respect. PERIOD.
SWOOP!!! Your vids give me life. I can see the work you put in. You’re better than most documentaries out there. Can’t wait til I’m able to support and buy some merch!!
Wow, sounds like assault.
The only surprise from this story is that the restaurant actually stood behind their employee.
I worked fast food as a teen. I took an order where man stressed he did not want pickles he said he wasnt allergic but seriously did not want pickles. Okay, cool- I get it. I made sure to adjust the order so there were no pickles, I put it on the ticket in all caps, and I told the cooks- but mistakes happen and his burger had a pickle. He launched over the counter at me, screaming he was going to kill me. I ran into the freezer. My manager told him to leave and he actually did. My manager then yelled at me that it was all my fault.
I worked as a cashier in a grocery store and in food service in my dorm at university and for 2 years after I moved into off campus housing. I'm so glad that was in the late 1980s and not these terrible times. People were rude and said sh*tty things to you, but I was never physically attacked and it never happened ona regular basis. These people today are scary as hell. I'm always super nice to service workers , even when the service worker is rude to me, the most I'll do is ignore it and figure someone else pissed them off that day.
I did that too. While people didn't physically attack you they were still verbally abusive. I had one customer who was the worst. It ended up being my husband's aunt. Imagine my surprise
I worked retail for six months. Never again. I moved to pharmacy tech, and it’s so much calmer. It probably helps that I applied for a place that isn’t understaffed and where management treats me like a human being.
I would happily sue the f outta that woman and never work again
What!? She was upset the soup was so hot it melted its container and so she threw it on that woman’s face!? She needs to be in prison. For at least 10 years.
The guy with the Karen just stands next to her and then goes off with her.
Birds of a feather...
During the little time I worked at McDonald's, there was a group of male doordash drivers punching and banging at the glass EMPLOYEES ONLY DOOR. I was asked to deal with it, as a 5'3" 16-year-old girl, and I couldn't even get a word in to tell these guys what was going on, had a panic attack and cried while they had to have two managers deal with it. People are terrifyingly aggressive toward minimum wage workers and it makes zero sense, we're all just humans man, not machines.
Love how you tell stories I wouldn't otherwise know about
This is horrifying.
Cannot wait to listen to this on the commute!
I swear on my children, I have never complained to a manager.
So yesterday i found out that the saying was "the customer is always right in matters of taste."
Exactly - not temperature thats a food standards reason
Swoop, your voice is like walking into a pool of warm water on a dark night. IOW, you are simply a delight! Blessed be and peaceful nights, little sister.❤
people do not think service is a talent. Every job is a talent and people should be able to make a living wage with their labour. PERIOD.
I could never imagine being so angry over hot soup that I'd take the time to drive back to the restaurant, let alone throw said hot soup in someone's face.
Yay! A suss swoop story! Yes please! Depression is eating me up lately, And I need some good things to watch. Thank swoop 💜🩵
Stay strong. I know how hard it can be.
My first job was in retail and my boss told me this is your domain and you don’t need to provide service to anyone you don’t want to, best boss ever
I work at a PD in the county next to this and remember when this story came out. The only thing I remember thinking after seeing the video was that’s assault and she just cost herself so much more than the cost of that soup. I was glad that she was arrested because she really could have injured that manager. Glad that the manager didn’t have any lasting effects. It really pays to keep your cool about things and not act on your instincts. It could cost you a ton of fines and court costs or jail time.
When the manager said she hung up on her after she refused to stop speaking to her disrespectfully, absolutely. I take calls all day from citizens and if all they do is berate and cuss at us, we are allowed to hang up on them after making sure they don’t need some kind of assistance from first responders. We tell them if you don’t stop speaking to me that way I will disconnect the call. The only time we stay on is if they need assistance but once we get the basic information we are allowed to disconnect. A little bit of cussing is understandable when you’re upset but to continue to berate someone who is trying to offer you a solution is uncalled for.
Also side note, the male news anchor, Kris, recently passed away unexpectedly and KCEN paid him lots of tributes. He was a well liked anchor.
Has no one ever heard of putting the soup in the freezer for a few minutes? It's a trick many parents use for their kids. Funny how the same trick would have worked for this full grown adult, but alas🤡
I love the purple aesthetic of Swoop 2 💜
Lipstick is on point 💜
Stuff like this is always so wild. You can inform a restaurant of a problem with your food without being unhinged. Hell you don't even have to be mean or mad about it! I've called to politely explain an issue and people are so nice and apologetic and ready to make it right. There's no need to be nasty to another person, it's not that big a deal and it's easily solved.
Id souch rather my soup be too hot than too cold 😭