Hey, To get the descale to turn off, you have to unplug it. Put solution/vinegar into reservoir and plug back in. Press 8 and 10 oz. simultaneously. Do NOT press power first. Then the k will light up and the descale will light up. Press the k. It will go through a cycle, but the descale will still be lighted at the end and the k will too because you now need to add water and keep going until the descale light goes off. I had to do just plain water 3 times before my descale light finally went off and it only blinked to add water. I've been researching the descale because my descale light had been on for at least 6 months after I "thought" I descaled it correctly. It's a longer process than I thought. I never did it correctly because I never really got into descale mode. Good luck!
Thanks, experienced the same problem. Followed the descaling process completely several times. Descale light still won't go away, but it will makes coffee. Sorry Kuerig, will not by this defective product again.
I figured mine out - Add solutions as directed- Turn machine POWER OFF,- 12 oz cup - Press the 8 & 12 at the same time- The machine will power on- Stating Decaling- Press the Blinking K Button - Till it runs through cycle - Dump out & repeat the process - Until the Machine says add water - Add 1/2 container full to flush out all the rinse- Repeat process till add water light comes on-
Hey, To get the descale to turn off, you have to unplug it. Put solution/vinegar into reservoir and plug back in. Press 8 and 10 oz. simultaneously. Do NOT press power first. Then the k will light up and the descale will light up. Press the k. It will go through a cycle, but the descale will still be lighted at the end and the k will too because you now need to add water and keep going until the descale light goes off. I had to do just plain water 3 times before my descale light finally went off and it only blinked to add water. I've been researching the descale because my descale light had been on for at least 6 months after I "thought" I descaled it correctly. It's a longer process than I thought. I never did it correctly because I never really got into descale mode. Good luck!
Thank you so much. 10 videos later and a random comment fixes it
I found the key to be leading that add water light come on during the rinse cycle. Once I unplugged it and restarted it it was fine.
@@tomjones2056 omg yes me too!! Thank u!!
That worked! Thanks!!
Thank you! After watching a bunch of unhelpful videos on descaling, this worked. What a terrible flaw by Keurig
Thanks, experienced the same problem. Followed the descaling process completely several times. Descale light still won't go away, but it will makes coffee. Sorry Kuerig, will not by this defective product again.
Thank you!
this is the second machine to do this this product is a piece of shit. thanks foe the video
I figured mine out -
Add solutions as directed-
Turn machine POWER OFF,-
12 oz cup -
Press the 8 & 12 at the same time-
The machine will power on-
Stating Decaling-
Press the Blinking K Button -
Till it runs through cycle -
Dump out & repeat the process -
Until the Machine says add water -
Add 1/2 container full to flush out all the rinse-
Repeat process till add water light comes on-
That worked for mine! Thanks so much!