Your information seems to be about as straightforward as can be ... thank you ... this seems to be a better process than was present before September of 2021 when i set up m y account ... i now need to set up my wife's account ... you did a TERRIFIC job explaining the new process !!!
Thanks for this Video. I am turning 65 in July, and I have put off making a social security account because of fear of being blocked out while trying to sign up. I talked to so many that got shut down while in the process of creating a social security account. I hope now I can move forward without fear. After this I need to make my Medicare account abcd, lmnop before I lose my health insurance at work in July. Why do they make the process of getting old so complicated?
I really appreciated this video. I watched it hoping my account creation would go smoothly but for whatever reason it didn't. It completely skipped over the activation code part about asking how I wanted it sent. It went right to the activation code page and asked if I received a code. Of course I didn't because it didn't ask how I wanted it sent. It then said it was mailing it to me, so hopefully I receive it. My husband and I have been trying to secure all accounts in relation to our identity since my husband has recently been a victim of identity theft. I sure hope someone hasn't created something already somehow since it skipped right over the one step.
Lisa - Thanks for your comment. Sometimes you can do everything right on this, but their system says there's an issue. Be on the lookout for the code by mail and then jump back in that way to bypass this issue. :o)
@@MedicareMindset Hi, how long does it takes to receive the activation code via mail? It's says 5-10 business days but it's already a 10th day since I registered and I haven't got a code yet. Kind of worried . -Thanks!
@@vladimirpak5176 Yeah, I have heard of people just not getting the code. I would give it 2-3 weeks. Then you may need to call SSA by phone to request a new code.
Hi, in this video the Social Security form @5:30 there is field for US residents only, what about people who live outside of US. I created an account for Login.gov but I can not go further because I do live Europe now and have foreign address. Such problems the government causing us old people.
From what we understand, you have to create the account using the ID.me route when you live overseas. Give that a shot. And if you remember, please reply back here or send us an email at info@medicaremindset.com on whether ID.me works for you.
@farzadjahangirl2... Hello. I do have the same problem. I live outside USA and my info. Is not acceptable as valid even though I tried the ID.me. It doesn't let me finish my account creation. I called the SS in the USA, and the lady had no idea of any transition ór why I try to create a new account. She kept me on the phone for more than an hour pretending she was helping me, but I believe she was eating and counting the flies pass by. She was useless. Today is the end of August and I am so upset and nervous they will cancel my Social Security account. 😢
@@strongbamboo5947 Sorry to hear you're still having this issue and not getting any help from SSA. The only thing I can think of is contacting the US Embassy or Consulate location in the country you reside.
@@MedicareMindset Thanks for your response. Yes, I already called my nearest consulate and they put me to a machine...after long minutes, I had a person who his only answer was to go to the website, but it is the website where my phone and address are not accepted as valid. Why do they make it so hard? Why don't they have a site for residing outside citizens?? Excuse me? Is it for real that they will cancel accounts??? I thank you in advance for your kind answer🙏
This video needs to be updated. Social Security requires 2 methods for Authentication. A text message isn't enough. I tried unsuccessfully yesterday (March 1, 2023) to understand and use OTP Manager. I used the link on the SS application to get the OTP Manager. I'm using my iMac desktop not my iPhone. The SS application has a QR to scan or a string of numbers to put on the OTP manager "popup." I typed the numbers from SS, 3x different times in the 3 blank bars available on the OTP Manager and nothing happened. I then tried using my iPhone and the SS system said my email or PW were incorrect. They are correct. Then I made more unsuccessful efforts with my iMac & my iPhone. Now I'm reading online about how to use 2-step and watching youtube videos. SS should not assume that your applicants have familiarity with 2-step authentication apps, the terms they use or that it's easy to figure out. Today I'll probably have to call Social Security for help.
I don't believe so. You may have chosen the option to add additional security measures, which makes this a whole lot more complicated. The text message route seems to work well for folks. I hope you are able to find resolution with SSA. They don't always make things easy, and their website sometimes acts a little weird. It may simply be the website. Take care.
@@andystamas Social Security EMPHASIZES adding the extra method. If you don't and there is a problem, they delete the account. They don't treat it mildly, like it's just some option. They push it from my perspective. You should double check your take on it.
@@CynthiaAMartz Thanks. I'll look into this the next time one of our clients needs to create an account. Since we released this video 9 months ago, it has helped countless people successfully create their SSA account. However, SSA has added the slightest tweaks to the process since then. We can't create this video every time they make a minor change. But I imagine we will do another one on this topic at some point.
@@andystamas Social Security should be making the tutorials! They are the ones imposing the login change. What is a 65+ year old person supposed to do? What is there to prepare for when you don't know what curveball is coming at you? SS needs to be revamped to eliminate the nerds that set this god-awful system in place. How about a MS PowerPoint step-by-step training presentation that can be printed out?
@@waynekaminski5438 That certainly would be nice, but SSA can barely staff their local offices with employees. They likely don't prioritize making tutorial videos.
Hi, Thanks for the wonderful video. I have a quick question, I am going to create an account for my mom, she is 86 years old and she is not much into computer or cell phone etc. I already created email account for her, the question is can I use my cell phone number for my mom's account since she does not have a phone? I already have Social Security account with my phone number. Thanks!
I didn't create account but started getting benefits for my uncle since June 2022..should I still create account? I live outside USA. Please reply ASAP.
Their website is a mess & I can't get anyone on the phone. System says I already have an acct but I don't remember my username. Clicked on "Forgot username?" then it asks me for ss# bday etc, entered all of that correctly & it tells me the info is incorrect. I checked the info twice, it's perfect. Also the "Use an activation code" option isn't there like it is on your screen. Annoying!
I am retired and collecting SS. I enrolled on Part A only on 65th birthday (3/2020) and have been on my wife's insurance (company over 20 employees) for about 8 years. I now wany to enroll and Part B and buy Parts D and G. When is the enrollment period using the SEP rule? I would like to start the full Medicare program within the next 3 months if possible. Thanks for your help.
My wife isn't so computer literate and so I'm wondering if I can use my gmail account to create an account with SS, I also use this for my account but I created mine many years ago. We live in the Philippines, I am getting a phone interview tomorrow so I'll just wait on that for more guidance, I sure wish there was information on those of us that retired to another country. Helpful video for sure, I didn't want to start the process without watching something on this and your video was good.
Thanks. If you created your account years ago under the old login setup, then you should be able to use that same email address in the new system (via login.gov) for your spouse. But worst case, create a gmail account for her really quick and use that for her account creation. I agree, it can get tricky when you don't live in the US. Hopefully you can get some clear guidance during your upcoming phone appointment with SSA. :)
@@MedicareMindset A little update for those that live overseas. We had our US Embassy SS branch phone interview today and it went great! they approved my wife and are emailing me a letter or document that will allow us to open up a Philippine bank Direct Deposit account. The negative was that it took 75 days to get this interview lol. The other negative is the many requirements required to open a bank account in the Philippines at least two valid IDs required, my wife has only one valid ID card, we've been living overseas for a couple decades.
@@MedicareMindset I'm still waiting for this letter or document so far they haven't emailed it to me yet. Good question though because then my next hurdle will be taxes and needing to download a copy of my wifes Social Security pension. My main concern was getting stuck having to verify by phone so I'm happy that I went the route of an interview, another expat living here from the US told me not to do the online SS form but to wait for the phone interview, I might be talking with him this Friday and I'll see how he sets up the SS online account for his wife.
I lost access to my email, and I don't remember the password for the log.gov account, so I'm screwed. I have been trying to get back in, but it's impossible. Great video to set up everything as a new user.
Thanks for the video. When I applied, it stated that it would send me a standard mail with an activation code. However, you showed that you got access right away...weird.
Hi there. An activation code would be sent if there was a data mismatch. So when you get it, you’ll finish setting up your account using the activation code option.
@@gin6195 You should expect it by mail within 1-2 weeks. Though, I have heard of folks never getting the code. So if it doesn’t arrive, you’ll probably need to restart the process.
@@americano2000 No, it means something isn't matching up right in their system and/or they need to verify your identity. You can request the code to be sent by mail and then pick-up the process with that code to finish creating the account. Good luck!
Sorry you're having trouble. If your info doesn't match their system, then it should stop the process and mention that they will send you an activation code by mail to fix the issue and bypass the problem later on.
Attempting to set us my social security account turned out to be a bad joke. First it wouldn’t allow me to use my Verizon cell phone number because it said that number was “web based VOIP phone service”. Whatever the hell that means. I mean if a Verizon phone is ineligible it’s no wonder why so few eligible people have created an account. Since my iPad has a separate number I tried again using that number but never received the message with the number required to complete my account creation. So I gave up, poured a drink, and was glad that I’m old enough to still get the annual paper statement.
That is frustrating. Sometimes you can enter everything correctly, and their system will still have an issue. You will have to contact SSA directly to get it worked out.
Since I live abroad and it's absolutely crucial to me to set up this mess, now that everybody is being forced and driven insane to do it the "new" and super-duper "easy" way, I'm trying to get as much info as possible. I read that the SSA, allegedly, still "currently" mails the annual statements to people over 60. Judging by your comment, it appears to be true, at least for now... Is that still the case and does it apply only to 60+? I have to use Google Voice now (which IS VOIP, even though I ported my AT&T number to it) and I came across a thread stating that login.gov does send text messages to GV or at least did 3 months ago. Hopefully, it does... Btw, if you feel like dealing with this again, you can create a GV number for free and try that.
@@MedicareMindset And sit on hold for 90 minutes? No thank you. I think I will make a visit to the local field office and raise some stink, if push comes to shove.
Can you go back add extra layers of security such as a drivers license later in the proces?. I skipped this step and now I cannot figure out how to get back there.
Hi Yo - I apologize for the delay in responding. I thought I replied already, but apparently didn't. That is a very good question. Unfortunately, you might need to speak with SSA at 800-772-1213 to get confirmation on how to create an account when the system will require a first and last name. Let me know what you find out. I'm very curious what the workaround is. Thanks!
The account is for your sister, so it would be her account. Whoever is "creating" the account and typing in the details for the person in question, is another thing.
I think the example you mentioned is the reason to create an account now. This will enable you to look at your Social Security retirement statement to see your potential future benefit (in today's dollars), as well as play around with the retirement calculator tool on there.
Yeah, sometimes you can put in all the information correctly...but there is some sort of data mismatch in their system. You'll need to contact SSA directly by phone to bypass this issue to create the account.
My question is I had no problem setting up an online account, when does social security update our accounts or do we have to do that this is about updating a new direct deposit I'm really at that point and I'm already without my Dec income they last advised and reassure me that my Dec n Jan income will arrive in my new chime account . I've already updated my new account at a walk in office which later social security said they showed no records of my being in office in SLC Utah . I have witnesses n my receipt showing when I arrived n my ticket number I was at office on Dec 4 2023 my concern is in my account under social security several days about a week has since went by and I was shocked to see an invalid account still sitting in my account Do I need to update the new chime account or I thought the man I spoke to last did I was advised Dec 29 I will get Dec n Jan income but now I'm since receiving a letter stating Dec 4 I waived attendance of payee something , and that's the day I was at my local office but I wasn't there concerning what there implying . What can I do
That's frustrating indeed. It sounds like you're doing all the right things. If you updated your direct deposit information either in-person or through your SSA.gov account, it will eventually get updated. But SSA can be really slow sometimes. Definitely stay on top of it and watch closely for updates.
Thanks for your wonderful video. I have a question. I live in Taiwan, and I would like to know how to create my Social Security account. I understand that the system does not allow foreign addresses to be entered. Could you please tell me how to create my account using a Taiwan address? Thank you in advance, and have a wonderful day.
Alan - Thanks for your question. Unfortunately, I don't know. There could be a number of things going wrong here, since you're out of the country. Internet issues could be it. You could try a different browser.
@@MedicareMindset I have tried another browser with no success. I did however have some success using my wife’s telephone’s hotspot. We shall see how far I get and thanks for your response. I can only chalk it up to my Internet provider.
Some, mostly government, sites don't work when detecting a foreign IP. SSA's main page does show up, but I don't recall if I actually used it before without a VPN. I think problems like yours can be solved with a VPN on, with a US server selected, ideally close to where you used to live.
That means you already have a SSA.gov account (either through the old way, or via Login.gov or ID.me). I'm guessing you have it through the old system (not Login.gov or ID.me)...so at the top of the login page is where you can enter your username and password. Since you don't know it, choose the "Forgot Username" option. Enter the required information to get your username. Then go back to the login page and click "Forgot Password". You'll enter your username and some other items...and then they will allow you to reset the password.
Just answer NO to that question and proceed. That would be for someone who was mailed an activation code by SSA when they weren't able to create the account on their first attempt.
Pamela - That's a really good question that we don't know the answer to. I think it would be best for you to call SSA at 800-772-1213. And please jump back on here and let me know what you find out. It will be extremely helpful information to pass along to folks. Thanks!
@@MedicareMindset Since I live abroad and have a US virtual mailbox, that's what I was hoping for because I've changed my mailing address to this address with all institutions except for DMV. They have my old physical address, the one that's still on my valid DL. Unfortunately, I read somewhere that DMV might also be involved in this epic mess... :-( Let' hope not...
Nat - Thanks for this comment. I’ve actually thought of doing a video on that topic, so I feel ya. If your account was created prior Sept 18 2021, then you’ll just need to click the link that says Forgot Username. You can then put in the email address you used to create the account, your SSN, and your DOB. Then they will display your username. If you created your account after Sept 18 2021, and you set it up through Login.gov…the username is your email address.
The initial step at the very beginning does send an email to start the Login.gov process. But later on, you choose whether it's a phone call or text message to receive the codes. But hey, as long as you get the code, then you're in good shape.
@@MedicareMindsetI went to my email address the same way, let’s not become a smart ass but still there’s no option to get the activation code, it leads me to a introduction to giving all your private details, then mentioning that a account is already created but then it makes me sign in again. Still it demands an activation code even when not clarifying how to get it. It’s all a big loop.
A very good question. We specialize in Medicare insurance planning. Not sure about setting up an account for a child. I don't think it would be needed at age 4.
Are you referring to the "re-entry #" provided partway through the application for benefits? If so, that has no connection to logging into your SSA account. You will login to your SSA account using Login.gov or ID.me. Then you will get a text or email with a security code to access your account. You will do this each time you login. Once you're in, you should be able to see a partially completed application that hasn't submitted. Click on that to access and complete.
This is shown in our video. Watch it all. Pretty much at the very end of the account creation process is a page that is titled, "Tell us who you are". That's where you enter your name, including a suffix (if applicable).
Jon - Please contact SSA at 800-772-1213 for assistance. However, what I've heard people do is use a family member's mailing address on the application for where the activation code and account creation updates are sent.
He left out one step the activation code it will have to be mail to you are you will have to go to your nearest SSA office to retrieved it in order to compete the setup process.
The additional activation code that comes via US Mail does not happen every time. At around 01:25, I mentioned this possibility of needing an activation code to finish up the account creation.
I created an account for my mom. It said it will send me the activation code via mail and should take 1 week. It's been 1 week and we didn't get anything in the mail. Is there anyway to check the status of this mail?
I am sorry, I am at the end of my wits, and the social security people will not help me. All she said is that she unlocked my account, and that is all she is willing to do ,which will not help without a username.
That's a tough one. I think you'll need to call SSA at 800-772-1213 to get a recommendation on how to setup the account in this case. With you being outside the US and not having a US number, I can't think of another way to do this. I hope you're able to get it worked out.
Can somebody answer this? On older videos to create an SSA account, the form asks for driver's license information and they also prompt you to create a username. On the newer tutorials like this one, you say the procedure is different now. They don't require a username anymore, correct? So when I log into my account, I will only enter my e-mail address or real name? What would I enter other than my password?
A username is definitely required. Your username in the new process (via Login.gov) is the email address you choose. And then you absolutely will enter a password. Then follow the steps in the video to connect the Login.gov account to SSA.gov.
Definitely. Since you already have the Login.gov account, you'll put in those credentials to get started. Then the system will allow you to give approval to connect SSA.gov to your Login.gov account. So your SSA.gov account creation will be a little bit abbreviated, since you already got one part of this done.
I made an account with SSA and logged in with login ID but it keeps saying Tell us if you requested an activation code.. no I did not request it. I deleted the account and started over again multiple times and every time I log in it keeps telling me the same "Tell us if you requested activation code"... HELP
Assuming we're talking about the same spot of the process, it gives you the choice to answer Yes or No to that question. If you don't have an activation code or didn't request one, then click NO...and move on by clicking Next.
@@andystamas I did that, pressed no and it takes me right back to filling out the info, name, ss# etc. afterwards I hit next and it goes right back to the same issue. Tell me if you requested a activation code..No I did not.
This website is absolutely stupid……how am I able to verify my account with a social security number without having one??? I came to check my SSN application status in the first place
I'm not sure how you can even have a My Social Security online account without a SSN. Contact SSA at 800-772-1213 for assistance with your inquiry. Only they would be able to provide any guidance on your situation. Take care.
Here's a question...I created an account after September 2021, this year as a matter of fact. I used the Login.gov option to create the account. Due to my son being recently awarded SSI (02/01/2023) and being his full time parent, I'm now needing to use the Representative Payee Portal and I'm told that option should automatically pop up to select my account or the rep payee account. However, from the rep payee portal page, if I just simply sign in it only takes me to my account and doesn't give me the option to select the rep payee account... What's going on here ? Is this because of the 3rd party sign-in process or because I'm not yet listed as his payee or the SSA is processing a payee review I'm waiting on or what ?
Thank you for this video. I am beside myself with frustration over trying to log into my SS.
Your information seems to be about as straightforward as can be ... thank you ...
this seems to be a better process than was present before September of 2021 when i set up m y account ... i now need to set up my wife's account ... you did a TERRIFIC job explaining the new process !!!
Thanks! Glad you found it helpful.
Yes, this was great.
Thanks for this Video. I am turning 65 in July, and I have put off making a social security account because of fear of being blocked out while trying to sign up. I talked to so many that got shut down while in the process of creating a social security account. I hope now I can move forward without fear. After this I need to make my Medicare account abcd, lmnop before I lose my health insurance at work in July. Why do they make the process of getting old so complicated?
Glad you found the video helpful. NOTE: You won't be able to create a Medicare.gov account until you get your Medicare #.
I really appreciated this video. I watched it hoping my account creation would go smoothly but for whatever reason it didn't. It completely skipped over the activation code part about asking how I wanted it sent. It went right to the activation code page and asked if I received a code. Of course I didn't because it didn't ask how I wanted it sent. It then said it was mailing it to me, so hopefully I receive it. My husband and I have been trying to secure all accounts in relation to our identity since my husband has recently been a victim of identity theft. I sure hope someone hasn't created something already somehow since it skipped right over the one step.
Lisa - Thanks for your comment. Sometimes you can do everything right on this, but their system says there's an issue. Be on the lookout for the code by mail and then jump back in that way to bypass this issue. :o)
@@MedicareMindset Hi, how long does it takes to receive the activation code via mail? It's says 5-10 business days but it's already a 10th day since I registered and I haven't got a code yet. Kind of worried .
-Thanks!
@@vladimirpak5176 Yeah, I have heard of people just not getting the code. I would give it 2-3 weeks. Then you may need to call SSA by phone to request a new code.
Hi, in this video the Social Security form @5:30 there is field for US residents only, what about people who live outside of US. I created an account for Login.gov but I can not go further because I do live Europe now and have foreign address. Such problems the government causing us old people.
From what we understand, you have to create the account using the ID.me route when you live overseas. Give that a shot. And if you remember, please reply back here or send us an email at info@medicaremindset.com on whether ID.me works for you.
You moved to Europe?
@farzadjahangirl2... Hello. I do have the same problem. I live outside USA and my info. Is not acceptable as valid even though I tried the ID.me. It doesn't let me finish my account creation.
I called the SS in the USA, and the lady had no idea of any transition ór why I try to create a new account. She kept me on the phone for more than an hour pretending she was helping me, but I believe she was eating and counting the flies pass by. She was useless. Today is the end of August and I am so upset and nervous they will cancel my Social Security account. 😢
@@strongbamboo5947 Sorry to hear you're still having this issue and not getting any help from SSA. The only thing I can think of is contacting the US Embassy or Consulate location in the country you reside.
@@MedicareMindset Thanks for your response. Yes, I already called my nearest consulate and they put me to a machine...after long minutes, I had a person who his only answer was to go to the website, but it is the website where my phone and address are not accepted as valid.
Why do they make it so hard? Why don't they have a site for residing outside citizens??
Excuse me? Is it for real that they will cancel accounts???
I thank you in advance for your kind answer🙏
This video needs to be updated. Social Security requires 2 methods for Authentication. A text message isn't enough. I tried unsuccessfully yesterday (March 1, 2023) to understand and use OTP Manager. I used the link on the SS application to get the OTP Manager. I'm using my iMac desktop not my iPhone. The SS application has a QR to scan or a string of numbers to put on the OTP manager "popup." I typed the numbers from SS, 3x different times in the 3 blank bars available on the OTP Manager and nothing happened. I then tried using my iPhone and the SS system said my email or PW were incorrect. They are correct. Then I made more unsuccessful efforts with my iMac & my iPhone. Now I'm reading online about how to use 2-step and watching youtube videos. SS should not assume that your applicants have familiarity with 2-step authentication apps, the terms they use or that it's easy to figure out. Today I'll probably have to call Social Security for help.
I don't believe so. You may have chosen the option to add additional security measures, which makes this a whole lot more complicated. The text message route seems to work well for folks. I hope you are able to find resolution with SSA. They don't always make things easy, and their website sometimes acts a little weird. It may simply be the website. Take care.
@@andystamas Social Security EMPHASIZES adding the extra method. If you don't and there is a problem, they delete the account. They don't treat it mildly, like it's just some option. They push it from my perspective. You should double check your take on it.
@@CynthiaAMartz Thanks. I'll look into this the next time one of our clients needs to create an account. Since we released this video 9 months ago, it has helped countless people successfully create their SSA account. However, SSA has added the slightest tweaks to the process since then. We can't create this video every time they make a minor change. But I imagine we will do another one on this topic at some point.
@@andystamas Social Security should be making the tutorials! They are the ones imposing the login change. What is a 65+ year old person supposed to do? What is there to prepare for when you don't know what curveball is coming at you? SS needs to be revamped to eliminate the nerds that set this god-awful system in place. How about a MS PowerPoint step-by-step training presentation that can be printed out?
@@waynekaminski5438 That certainly would be nice, but SSA can barely staff their local offices with employees. They likely don't prioritize making tutorial videos.
Hi, Thanks for the wonderful video. I have a quick question, I am going to create an account for my mom, she is 86 years old and she is not much into computer or cell phone etc. I already created email account for her, the question is can I use my cell phone number for my mom's account since she does not have a phone? I already have Social Security account with my phone number. Thanks!
This was very helpful to refer to in helping a client set up an account over the phone.
Glad to hear it's been helpful for you and your clients!
I didn't create account but started getting benefits for my uncle since June 2022..should I still create account? I live outside USA. Please reply ASAP.
Thanks for this. EZ. Hey, you have a great voice!
Their website is a mess & I can't get anyone on the phone. System says I already have an acct but I don't remember my username. Clicked on "Forgot username?" then it asks me for ss# bday etc, entered all of that correctly & it tells me the info is incorrect. I checked the info twice, it's perfect. Also the "Use an activation code" option isn't there like it is on your screen. Annoying!
Thank you! Very clear and helpful.
Great!
I am retired and collecting SS. I enrolled on Part A only on 65th birthday (3/2020) and have been on my wife's insurance (company over 20 employees) for about 8 years. I now wany to enroll and Part B and buy Parts D and G. When is the enrollment period using the SEP rule? I would like to start the full Medicare program within the next 3 months if possible. Thanks for your help.
My wife isn't so computer literate and so I'm wondering if I can use my gmail account to create an account with SS, I also use this for my account but I created mine many years ago.
We live in the Philippines, I am getting a phone interview tomorrow so I'll just wait on that for more guidance, I sure wish there was information on those of us that retired to another country. Helpful video for sure, I didn't want to start the process without watching something on this and your video was good.
Thanks. If you created your account years ago under the old login setup, then you should be able to use that same email address in the new system (via login.gov) for your spouse. But worst case, create a gmail account for her really quick and use that for her account creation.
I agree, it can get tricky when you don't live in the US. Hopefully you can get some clear guidance during your upcoming phone appointment with SSA. :)
@@MedicareMindset A little update for those that live overseas. We had our US Embassy SS branch phone interview today and it went great! they approved my wife and are emailing me a letter or document that will allow us to open up a Philippine bank Direct Deposit account.
The negative was that it took 75 days to get this interview lol. The other negative is the many requirements required to open a bank account in the Philippines at least two valid IDs required, my wife has only one valid ID card, we've been living overseas for a couple decades.
@@NHSGUIERSGHE That's great news. Thanks for the update. Did they provide any guidance on how to setup a My Social Security account?
@@MedicareMindset I'm still waiting for this letter or document so far they haven't emailed it to me yet. Good question though because then my next hurdle will be taxes and needing to download a copy of my wifes Social Security pension.
My main concern was getting stuck having to verify by phone so I'm happy that I went the route of an interview, another expat living here from the US told me not to do the online SS form but to wait for the phone interview, I might be talking with him this Friday and I'll see how he sets up the SS online account for his wife.
I lost access to my email, and I don't remember the password for the log.gov account, so I'm screwed. I have been trying to get back in, but it's impossible. Great video to set up everything as a new user.
Definitely contact SSA to get help on resetting your account with a different email address.
@@andystamas Thank you 🙏
What if you live in Mexico?
From what we've heard, setting up the account via ID.me works better for folks living abroad.
Thanks for the video. When I applied, it stated that it would send me a standard mail with an activation code. However, you showed that you got access right away...weird.
Hi there. An activation code would be sent if there was a data mismatch. So when you get it, you’ll finish setting up your account using the activation code option.
Hi, I am in the same situation. How long did you wait for it?
@@gin6195 You should expect it by mail within 1-2 weeks. Though, I have heard of folks never getting the code. So if it doesn’t arrive, you’ll probably need to restart the process.
@@andystamas Hello, does this mean the social security account has been accessed by someone else before? I had the same problem
@@americano2000 No, it means something isn't matching up right in their system and/or they need to verify your identity. You can request the code to be sent by mail and then pick-up the process with that code to finish creating the account. Good luck!
Thank you for your video. It is very helpful.
I cant get through it :( always says not match
Sorry you're having trouble. If your info doesn't match their system, then it should stop the process and mention that they will send you an activation code by mail to fix the issue and bypass the problem later on.
Me too! What part on my name, SS number and birthdate does it not get. I am not lying!
Attempting to set us my social security account turned out to be a bad joke. First it wouldn’t allow me to use my Verizon cell phone number because it said that number was “web based VOIP phone service”. Whatever the hell that means. I mean if a Verizon phone is ineligible it’s no wonder why so few eligible people have created an account. Since my iPad has a separate number I tried again using that number but never received the message with the number required to complete my account creation. So I gave up, poured a drink, and was glad that I’m old enough to still get the annual paper statement.
That is frustrating. Sometimes you can enter everything correctly, and their system will still have an issue. You will have to contact SSA directly to get it worked out.
@Xtreme_tech4_ on insta Great! Can you please share what you did to get this problem resolved? Thanks.
@Xtreme_tech4_ on insta Gotcha! Yes, I agree...calling SSA would be the only route to fix an issue like that. Thanks for sharing! :)
Since I live abroad and it's absolutely crucial to me to set up this mess, now that everybody is being forced and driven insane to do it the "new" and super-duper "easy" way, I'm trying to get as much info as possible.
I read that the SSA, allegedly, still "currently" mails the annual statements to people over 60. Judging by your comment, it appears to be true, at least for now... Is that still the case and does it apply only to 60+?
I have to use Google Voice now (which IS VOIP, even though I ported my AT&T number to it) and I came across a thread stating that login.gov does send text messages to GV or at least did 3 months ago. Hopefully, it does... Btw, if you feel like dealing with this again, you can create a GV number for free and try that.
@@MedicareMindset And sit on hold for 90 minutes? No thank you. I think I will make a visit to the local field office and raise some stink, if push comes to shove.
Can you go back add extra layers of security such as a drivers license later in the proces?. I skipped this step and now I cannot figure out how to get back there.
Excellent video. Very helpful. Thank you!
What happen if i only have one name, how i can make account?
Hi Yo - I apologize for the delay in responding. I thought I replied already, but apparently didn't. That is a very good question. Unfortunately, you might need to speak with SSA at 800-772-1213 to get confirmation on how to create an account when the system will require a first and last name. Let me know what you find out. I'm very curious what the workaround is. Thanks!
I’m the payee and my sister is the beneficiary
So who’s gonna make the account to update the representative payee report
Me or her
The account is for your sister, so it would be her account. Whoever is "creating" the account and typing in the details for the person in question, is another thing.
@@MedicareMindset thank u 🙏🏼
Is there a benefit of creating an account even though I'm far from the retirement age? I was just curious to know how much I'd be getting.
I think the example you mentioned is the reason to create an account now. This will enable you to look at your Social Security retirement statement to see your potential future benefit (in today's dollars), as well as play around with the retirement calculator tool on there.
hello thank you, in my case it says ¨ we cannot verify your information you provide , i already check that it 's correct
Yeah, sometimes you can put in all the information correctly...but there is some sort of data mismatch in their system. You'll need to contact SSA directly by phone to bypass this issue to create the account.
My question is I had no problem setting up an online account, when does social security update our accounts or do we have to do that this is about updating a new direct deposit I'm really at that point and I'm already without my Dec income they last advised and reassure me that my Dec n Jan income will arrive in my new chime account . I've already updated my new account at a walk in office which later social security said they showed no records of my being in office in SLC Utah . I have witnesses n my receipt showing when I arrived n my ticket number I was at office on Dec 4 2023 my concern is in my account under social security several days about a week has since went by and I was shocked to see an invalid account still sitting in my account Do I need to update the new chime account or I thought the man I spoke to last did
I was advised Dec 29 I will get Dec n Jan income but now I'm since receiving a letter stating Dec 4 I waived attendance of payee something , and that's the day I was at my local office but I wasn't there concerning what there implying . What can I do
That's frustrating indeed. It sounds like you're doing all the right things. If you updated your direct deposit information either in-person or through your SSA.gov account, it will eventually get updated. But SSA can be really slow sometimes.
Definitely stay on top of it and watch closely for updates.
Thank you very much.
Thanks for your wonderful video. I have a question. I live in Taiwan, and I would like to know how to create my Social Security account. I understand that the system does not allow foreign addresses to be entered. Could you please tell me how to create my account using a Taiwan address? Thank you in advance, and have a wonderful day.
I am in Thaiand and I am not able to set up an account..............The page will not load. Any ideas ? Thanks.
Alan - Thanks for your question. Unfortunately, I don't know. There could be a number of things going wrong here, since you're out of the country. Internet issues could be it. You could try a different browser.
@@MedicareMindset I have tried another browser with no success.
I did however have some success using my wife’s telephone’s hotspot. We shall see how far I get and thanks for your response.
I can only chalk it up to my Internet provider.
@@medshow3 Yeah, it sounds like an internet connection issue.
Some, mostly government, sites don't work when detecting a foreign IP. SSA's main page does show up, but I don't recall if I actually used it before without a VPN. I think problems like yours can be solved with a VPN on, with a US server selected, ideally close to where you used to live.
I tried to get activation code. After I put all the information inside, it says i already have an account. I have problem to log in
That means you already have a SSA.gov account (either through the old way, or via Login.gov or ID.me). I'm guessing you have it through the old system (not Login.gov or ID.me)...so at the top of the login page is where you can enter your username and password. Since you don't know it, choose the "Forgot Username" option. Enter the required information to get your username.
Then go back to the login page and click "Forgot Password". You'll enter your username and some other items...and then they will allow you to reset the password.
Why does it ask me for an activation code ?
Just answer NO to that question and proceed. That would be for someone who was mailed an activation code by SSA when they weren't able to create the account on their first attempt.
What to do if you don't know your 16 digit authentication and don't have the number on file anymore because it was from a long time ago
Go through the password reset process.
Hello, what if i have two middle names? How do i go about it because the middle initials allows for only one letter
Pamela - That's a really good question that we don't know the answer to. I think it would be best for you to call SSA at 800-772-1213. And please jump back on here and let me know what you find out. It will be extremely helpful information to pass along to folks. Thanks!
Does social security use your drivers license to verify address? What if someone has a drivers license in Florida and a state ID in Illinois?
That's an interesting scenario. I believe they use the address that you have on file with the credit bureaus.
@@MedicareMindset
Since I live abroad and have a US virtual mailbox, that's what I was hoping for because I've changed my mailing address to this address with all institutions except for DMV. They have my old physical address, the one that's still on my valid DL. Unfortunately, I read somewhere that DMV might also be involved in this epic mess... :-( Let' hope not...
There is not a single RUclips video about SS Account login that shows you how to retrieve my username?
Nat - Thanks for this comment. I’ve actually thought of doing a video on that topic, so I feel ya. If your account was created prior Sept 18 2021, then you’ll just need to click the link that says Forgot Username. You can then put in the email address you used to create the account, your SSN, and your DOB. Then they will display your username.
If you created your account after Sept 18 2021, and you set it up through Login.gov…the username is your email address.
Thank you very much.
@@andystamas I just tried this and got this response "We do not accept email addresses as a username"?
@@natshain7746 You tried which scenario? Old way or via Login.gov?
@@andystamas Yes I did (thank you Andy for the quick response).
I don't see option to recieve activation by phone text, it only sent via mail. Why is this?
The initial step at the very beginning does send an email to start the Login.gov process. But later on, you choose whether it's a phone call or text message to receive the codes. But hey, as long as you get the code, then you're in good shape.
@@MedicareMindsetI went to my email address the same way, let’s not become a smart ass but still there’s no option to get the activation code, it leads me to a introduction to giving all your private details, then mentioning that a account is already created but then it makes me sign in again. Still it demands an activation code even when not clarifying how to get it. It’s all a big loop.
Thank you
How to I set up my grandsons account with mine he is 4 and I’m his caregiver
A very good question. We specialize in Medicare insurance planning. Not sure about setting up an account for a child. I don't think it would be needed at age 4.
I did not write down the re-entry code and I cannot get into my account
Are you referring to the "re-entry #" provided partway through the application for benefits? If so, that has no connection to logging into your SSA account.
You will login to your SSA account using Login.gov or ID.me. Then you will get a text or email with a security code to access your account. You will do this each time you login.
Once you're in, you should be able to see a partially completed application that hasn't submitted. Click on that to access and complete.
what do I put in Suffix?
This is shown in our video. Watch it all. Pretty much at the very end of the account creation process is a page that is titled, "Tell us who you are". That's where you enter your name, including a suffix (if applicable).
How to open my social security account outside of USA?
Jon - Please contact SSA at 800-772-1213 for assistance. However, what I've heard people do is use a family member's mailing address on the application for where the activation code and account creation updates are sent.
He left out one step the activation code it will have to be mail to you are you will have to go to your nearest SSA office to retrieved it in order to compete the setup process.
The additional activation code that comes via US Mail does not happen every time. At around 01:25, I mentioned this possibility of needing an activation code to finish up the account creation.
I created an account for my mom. It said it will send me the activation code via mail and should take 1 week. It's been 1 week and we didn't get anything in the mail. Is there anyway to check the status of this mail?
Not that I'm aware of, but I would wait a little longer. Typically, this takes longer than a week.
I am sorry, I am at the end of my wits, and the social security people will not help me. All she said is that she unlocked my account, and that is all she is willing to do ,which will not help without a username.
It needs the activation code to be able to ...😊 I know what happened
The whole verification has me running in circles, and ssa will not help!
What of persons who worked in U.S and wish you open account but living outside U.S who doesn't have U.S phone nunber?
That's a tough one. I think you'll need to call SSA at 800-772-1213 to get a recommendation on how to setup the account in this case. With you being outside the US and not having a US number, I can't think of another way to do this. I hope you're able to get it worked out.
Can somebody answer this? On older videos to create an SSA account, the form asks for driver's license information and they also prompt you to create a username. On the newer tutorials like this one, you say the procedure is different now. They don't require a username anymore, correct? So when I log into my account, I will only enter my e-mail address or real name? What would I enter other than my password?
A username is definitely required. Your username in the new process (via Login.gov) is the email address you choose. And then you absolutely will enter a password. Then follow the steps in the video to connect the Login.gov account to SSA.gov.
Is this what people use to see ssi and disability payments and benefits
Yes, you could see that information as well.
Can you please increase the so.i can read better
I just signed up and got an email from ssa saying it'll take 5-10 days for the code is it normal to take that long
If they can't verify your identify instantly, then they mail the code to you. The normal turnaround on this is usually 2-3 weeks.
I am in dire need of your helping treating my social security
Hi there. Can you please clarify what it is you need specifically? Thanks.
If I have a login.gov account, can I also set up a mysocialsecurity account / log in?
Definitely. Since you already have the Login.gov account, you'll put in those credentials to get started. Then the system will allow you to give approval to connect SSA.gov to your Login.gov account. So your SSA.gov account creation will be a little bit abbreviated, since you already got one part of this done.
I made an account with SSA and logged in with login ID but it keeps saying Tell us if you requested an activation code.. no I did not request it. I deleted the account and started over again multiple times and every time I log in it keeps telling me the same "Tell us if you requested activation code"... HELP
Assuming we're talking about the same spot of the process, it gives you the choice to answer Yes or No to that question. If you don't have an activation code or didn't request one, then click NO...and move on by clicking Next.
@@andystamas I did that, pressed no and it takes me right back to filling out the info, name, ss# etc. afterwards I hit next and it goes right back to the same issue. Tell me if you requested a activation code..No I did not.
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Please increase the font
Thanks for the feedback
This website is absolutely stupid……how am I able to verify my account with a social security number without having one??? I came to check my SSN application status in the first place
I'm not sure how you can even have a My Social Security online account without a SSN. Contact SSA at 800-772-1213 for assistance with your inquiry. Only they would be able to provide any guidance on your situation. Take care.
Here's a question...I created an account after September 2021, this year as a matter of fact. I used the Login.gov option to create the account.
Due to my son being recently awarded SSI (02/01/2023) and being his full time parent, I'm now needing to use the Representative Payee Portal and I'm told that option should automatically pop up to select my account or the rep payee account.
However, from the rep payee portal page, if I just simply sign in it only takes me to my account and doesn't give me the option to select the rep payee account...
What's going on here ?
Is this because of the 3rd party sign-in process or because I'm not yet listed as his payee or the SSA is processing a payee review I'm waiting on or what ?