What do Fisker Owner’s Do when they can’t get service?
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- Опубликовано: 9 май 2024
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I feel sorry for the guy in the letter. He bought a new car expecting everything to work which is only reasonable. Fisker cheated him. Chase financed the car loan, but how could they know Fisker is cheating all of its buyers? Sadly, it comes down to learning a valuable lesson that if you aren't prepared to lose 100% of your investment in a startup like Fisker, then you should not invest. It is a poker game and Fisker seems to have suckered thousands of people. My heart goes out and that doesn't help this guy. Buyer beware is the only call that can be made.
Never buy an EV from one of these start-ups. Even the ones that actually produced and delivered are not going to survive and you will be left holding a tablet on wheels that just won't work.
A car is not an I-Phone. It is a 100,000 dollar mode of transportation. I would bet the car makers are sailing out of this on a Golden Parachute...
@@DIOSpeedDemonyou have the outlook of fantasy. If it was that rosy, why is Henrik selling his home? How much profit do you think has been made if any at all with these $100,000 vehicles you mention? Rivian is still making losses on each one of their vehicles. Research ROI and time it takes to make it especially for EV startups.
@JanaiB72 It's not how much he makes from selling each car. It's how much he makes from going public. The first time he had to deal with the lockup. This time he found a way to skip the mandatory lockup period, the period where founders couldn't profit before investors realize it's a scam.
I feel sorry for the owners. That’s why I’m trying to share examples and stories. Henrik got rich at the beginning. The rest was a charade to sell the cars
It really highlights a fundamental problem with how our society is run:
1. You didn't get what you signed a purchasing agreement for, but you're still required to pay.
2. They have some money left, but instead of being required to pay the people they fucked over, they are required to pay INVESTORS first. Investment is a gamble and should not be rewarded at the expense of individuals buying a product.
3. There is no institution to assist people who are screwed over by failure to deliver on agreements. This applies to ALL things, not just shit like this. (For a personal example, I got hit by a drunk driver, and never got more than a few hundred dollars despite the thousands I lost because of it. Because they died a year after from an unrelated incident.)
And that's just at a surface level. What about the fact that these vehicles are all programmed to ping a particular server for updates? What happens if someone gets ahold of that domain and does something nefarious with it? What happens when there is no server at all? The fact that one of the vehicles can randomly open a hatch because it was trying to connect to a server is bad enough, but what happens when that system is gone?
Great points
They should have listened to the many, many people warning them of what they were getting into with Fisker and Henrik. I certainly don't feel bad for the fanatics that banned and silenced voices of truth. Ultimately, it doesn't matter how much you deny reality. Eventually it catches up with you. That is what Fisker owners are learning today. Let it be a lesson learned perhaps?
Good points here
Hey Adam, I own an automotive repair shop. I do have a dealers license as a side gig. I picked up a new Fisker Ocean One for $26800 yesterday at an auction. There were around 30 being sold there.
Thanks for the details!
Likewise, my FOO was to have a tow hitch, no tow hitch, 1.10 software so lots of issues, blown up tire repair w crap everywhere, no floor mats, now broken mud flaps, broken air vents no extended FOO warranty promise $70k down the drain
I’m so sorry for this. Thank you for taking the time to share your experience
What to do - You file a complaint with your states Attorney Generals office. It's free and companies are legally required to respond within a limited timeframe with how they are going to rectify the problem.
Good advice
You can do this but do you actually think Fisker will reply and reply with the satisfaction of suddenly servicing your Ocean? They already are completely no responsive and they have a variety of lawsuits. Do you think they care about having the Attorney Generals office on their backs?
@@DaveDarin TLDR; Seriously, company legal teams don't screw about when the AG contacts them!
Fisker Inc. is a US registered entity and such it legally required to respond to the States Attorney Generals office within a very specific timeframe. The AG's letter goes directly to Fisker Inc's legal team from the AG, not to customer service.
If Frisker Inc. doesn't want legal action from the state they will have to respond to the AG and identify how and by when they will address the issue. (Varies by state, just google your states attorney general office it's all there)
I've previously hit some Australian sports betting company who kept mailing me crap with my personal information prepopulated (I don't gamble, let alone online.), Google, Sallie Mae, and Comcast with complaints filed with the AG's of two different states after a month of back and forth without resolution. The AG got me a a response for the companies legal team via registered mail within 2 weeks, and a resolution after around 3 on average.
The AUS company, never sent me a mailer again. Google's legal team contacted me via the AG's formal channels. Comcast legal forced their regional director called me directly on my cell multiple times to until I answered to address the issue and follow up to make sure it was addressed to ensure it was taken care of. Sallie May had a federal ombudsman assigned to investigate and resolve the issue.
Hi Adam, i was informed during an ncds arbitration hearing which i lost that mobile techs are now only servicing non drivable and non safe oceans. All other service are now legally the dealership partners who will be able to start service next Friday.
Thanks for sharing this!
You need to start a Fisker Union with YOU , at its Head. Who Better? Gather the other owners and concerned parties and share knowledge between All of you. Start a Fisker Chat club. Hopefully Investors will sell parts on Amazon till they run out, or a Chinese Concern could take the molds and make cheap parts available. This is all just Conjecture, but it is a Start...Respects, RH DSD
Thanks for the suggestion!
There are a dozen groups already 🙈
Tesla regularly has events where teams of hackers get a car for successfully hacking a Tesla. Hacking a Fisker will not be remotely close to that hard. Fisker owners need to form a coop that you all pay dues into that hires the winners of a hack event to improve the software and provide support, first. Second, you need to hire a guy like Rich Rebuilds to figure out workarounds for parts that often fail, whether they can be replaced with similar parts from other cars or can be 3-D printed or whatever.
Failing the above, the main value is the battery pack, which people will buy for close to the discounted car prices because it is a huge pack, then the wheels have good value…
hear-hear, I won't have sold my dear FOO if there were any possibility to get L2H battery pack capabilities - bricked or otherwise. got solar! *wouldn't - *V2H
Good points here. The battery is where the value is at
It was not a smart idea building a more expensive car like the Ocean first. The less expensive PEAR made locally in the US with a starting MSPR of $30,000 should have been their first vehicle.
Agree. Remember, the Ocean was advertised as a $30,000 car from 2019 to 2022 “after the tax credit.” The PEAR launch edition, whatever it was going to be called, would have been $60k. It’s the same with the Rivian R2, it was the same with the F150 lightning, etc. I got the cheap version of the Ocean, and I got to enjoy it for 1 day before Fisker was required by law to announce that bankruptcy was imminent.
The dealership here in Jacksonville, FL has said they will provide service to the Fisker Ocean (they have 20 or so on their lot); however, I know our local guy was certified by Magna to work on Ocean’s specifically, so, unless the dealership has Magna certified Ocean service providers I may be a bit skeptical. What do you think? Other dealerships offering service?
I’ll answer this in an upcoming video
Yep, in a lot of ways, we are screwed for service!
This is accurate.
I am concerned for you guys. We've been having a number of issues with software driven test equipment. Every time we turn on the equipment, it needs to initialize. We had 3 different pieces of equipment that failed that step. The only way to resolve the issues was to send the units back to the OEM for service. At some point, the Fisker could run into the same initialization issue and without service, it will be bricked. I think that risk is highly likely.
Hey Adam Did EVolution Autosports get there Fisker Ocean yet?
Yes. Details soon.
I chose to get a replacement for another FOE because my car had been at the service center for almost three months. The issue? was that Chase was unwilling to change the VIN number, so the only option for Fisker was to buy back the car, which they did.
Thanks for sharing your experience!
The bank is dealing with the borrower not Fisker, while the bank may feel for you they ultimately care only about the borrower repaying the bank loan.
Yep, absolutely correct. No help at all will be provided by the bank. Even if every Fisker owner called Chase it would not get any owner even a single penny of relief.
Thanks for the feedback. I agree
Oh boy, here we go! 🍿
It’s a great time to get out the popcorn
When all this is over u and a few other people should make a YT documentary about the company and all the experiences from users so that in the future of having new car companies people can have better expectations without all the hype.
That was clearly pointed out to these Fisker fans for years leading up to this. They banned, silenced, and accused folks trying to help them of being "short sellers". At this point, those left made their bed. Now they can sleep in it
Good call
Absolutely love my Fisker Ocean Ultra….
Most cars are great until they stop working. Then you stop being a driver and start being a service and parts customer of the company.
We do love the Oceans... Its what Fisker is doing to us as customers that is unacceptable.
I’m glad you’re enjoying your ownership experience!
Anyone who buys an EV is smart enough to know not making payment is only going to impact the debtor. The good news is that there's such a large backlog of cars needing repo that it will take a while for the repo drivers to get to your car. You can drive for a while for free just like a squatter. Chase will not extend themselves beyond what is in their contract.
I also think Chase can’t do anything about it
Adam are you keeping your car? Or still have it?
I plan on reducing my risk as much as possible.
@@Aslash304 so that means getting rid of it in my eyes 😉I already lost a 💩 ton so I’ll ride it out. I just can’t sell it for $30k after losing $40k already. The battery alone has to be worth $25k. If anyone doesn’t want their car, drive down in Miami, you’ll be sure to be rear ended within a year lol. Horrible down there. Maybe it can be a battery backup for my house since I have solar lol.
My thought was we bought and paid for features, can we go after the note holder? A class action? Love that they signed away everything which screws the buyers. I could be dreaming but just a thought.
Everything was already owned by "the note holder" they are just calling it in now. Henrik and his wife did this. Go after them
The noteholder got everyone.
Here's one for you and others that might read this. Cloud services.
Curious about cloud services and what happens when that ends, if it ends, but let's assume here that it ends.
I'm more comfortable with OS upgrades ending as OS 2.0 seems pretty good and rumor has it that OS 2.1 is coming. But what about cloud services? If that ends are we at risk.
Here is an example. I have a wifi internet radio made by C Crane company. It was dependent on a database called Reciva and they closed down. I can still play the stations that the radio added to the internal ROM but I can't get on Reciva to add new stations. So I'm suck with the stations I have loaded.
So, if the cloud for the Ocean goes down is that a bad thing? In other words is there any risk of us all having bricks, or the entire infotainment system is non functional, or are we just driving around with cars that can no longer get OTA updates, which might be OK. If the infotainment system goes down the Ocean may only have keyfob control and steering wheel controls in the Ocean. Any insight on this as I am less versed in how the cloud works.
These are the questions we all need answers to
@@Aslash304 And, the complicating issue here is that we get ZERO answers from Fisker. The lack of communication is actually more of an issue than the Ocean itself. I completely 100% lack confidence in the company which directly impacts my thoughts on the Ocean.
@@DaveDarinright now it’s the communication. Soon, it will be the cars
this is going to be a big issue
Agreed.
When are you going to accept Fisker's death? You know... the final stage of grief.
When you accept Fisker's death you will realize that the best thing to do is to sell it. Whatever problems you have now are only going to get worse in the next five years. If Fisker really was so great they'd have no problem selling thousands of them - which they can't. Service will be self service. Hopefully Fisker will open source their code so owners have a chance. I think the chance of Fisker doing this is highly unlikely.
If you really want to know where the future lies - Toyota only have a 5-8 days supply of hybrids available in the US. They're literally selling them before they land them.
Sell to who genius?
@@darren6110 I think it is saleable but you won’t find a buyer that values the car near what owners would consider acceptable level of depreciation of the purchase price.
Might be the dumbest comment I've read regarding fisker. It's lost 70% of its value. What good comes from selling?
@@sohailakmal3384 Do you think continuing to own an Ocean is going to get "cheaper". Are you familiar with the sunk cost fallacy?
@@Kenbark42 bro. I'm not an idiot. It's a bad situation. Instead of whining like a bitch, I understand I'm powerless to the situation. It's just money. I'm not worried
Going on a month trying to get my windshield replaced. Out of state dealer and Fisker support have been no help. I hope that however this shakes out someone is making basic parts to support these cars on some level. Scavenging donor cars is going to run out fast.
Who is their right mind is going to make parts for a couple thousand cars that can hardly be insured any more. Even if some parts maker takes on the job, the parts will be insanely expensive. You were warned about what you were getting into when you decide to crawl into business with Henrik. You chose to not listen. Deal with it.
I’m afraid the parts bin is empty. Look on copart. If you want to keep the car, buy one with a good windshield. If you don’t, time to try to get out.
@@Kenbark42 While you are correct, it's pretty damn mean to way "Deal with it". I have been fortunate enough to have ALMOST bought an Ocean but did not. I did loose a $2k deposit but that's a cheep way out of a HUGE mistake.
@@DaveDarin Well... when the community and the people in "power" decided to "deal with" folks telling the truth about what was happening with Fisker and this disaster by banning and silencing them.... they get to "Deal with it".
Everyone who participated in the lying, denying, and silencing of those pointing out the risks and problems that Fisker had as a means to boost their opinions (or stock portfolio), absolutely deserve what they got. They do get to deal with it. Call it "Karma"
Are there any Car 🚙 Lemon 🍋 Laws that could be utilized?
Here’s a good example of a lemon car: “Generally, if the manufacturer is unable to fix the car after at least four repair attempts to the same defect, or at least two repair attempts for a serious safety defect, or if the vehicle has been out of service for more than 30 calendar days for repairs, it may be considered a lemon.”
@@Aslash304 It may be considered a lemon but that does nothing to resolve the financial loss to the owners. With Fisker out of business and bankrupt they will suffer no damages, or responsibility, from having 1 or 10,000 declared lemons out there.
My ac vents are busted. 3 of the 4 work. But it clicks for a minute - annoyingly - and then stops blowing air
Fisker quality. Obviously the best in the World. As spewed by the Fisker fanatics for the last 3 years.
@@Kenbark42 I mean, it's a new car company. These are expected issues. Just sucks we can't repair them. I don't know what folks were expecting from a startup... Tesla vehicles still being recalled. Cyber truck anyone? The most annoying thing is the lack of management by the fisker team
You’ll never get that vent fixed, I’m afraid.
@@Aslash304 I pretty much accepted that. All I can do is laugh at this situation now.
You have to build some Fisker owners club and become a member!
Thanks for the feedback
There are already dozens of groups....
I had hopes that the dealers would become service points... But don't see that happening since no service center training is occurring from what I was told by the dealer. What few techs there are, focus on updating dealer inventory to 2.0 to get them moved with less hassle.
I even saw the Fisker Miami LOANER car up for sale. Mind blown.
Jacksonville and Charlotte dealers have said they're prepping for service and just waiting for Fisker approval to start
I’ll investigate this
@@Aslash304 yeah not sure of the validity or feasibility. But would be awesome if that were to be true, and other dealers followed suit
@@Blayde While this would be very nice to happen how are they going to get parts? I do believe that the mechanical and electrical parts for the car have been sourced and are used in other cars. Magna manufactures some Jaguars and Mercedes and the Ocean was produced quickly enough that we can assume they did not reinvent the wheel by designing and engineering every mechanical and electrical part. That would take over a decade. So, parts can be sourced. However body panels, windshields, thing s like that which are specific to the Ocean and not shared by any other car. Those will be issues. You might want to buy stock in Bondo as body panels will have to be repaired.
I was told by my service tech that they are starting to be deployed to dealers to start training. He is scheduled for the Indianapolis dealer next week.
I feel sorry for Adam. Lol. Obsessing over Fisker, in exchange for a couple bucks for his low view count. I guess I would do the same if I didn't have a job and lived in my mom's attic.
A sad life. Very sad.
Lol. Gotta love it Adam. 🙄Great job reporting! Great videos! You create them, you edit them, you produce them all by yourself. You own3 EVs, an ICE car, you own your own home, you own your own solar panels, you have a very high IQ and a college Degree in Finance and a history in journalism, radio, and management. You do all of this along with running your own businesses and taking time out of your busy schedule to continue to keep others informed about what is going on in the EV world and collaborating with others as we are all in a similar boat. I’m glad you are an electric vehicle enthusiast and you genuinely care about telling people the truths and facts. Great reporting! Keep up the outstanding work! It is very appreciated.
@@kickinitcountry4474 Everyone, let me introduce you to Adam's mom. Lol. Yes, Adam is the second coming of Elon and here he is in a t shirt he bought at the clearance section at his local Buc-ee's. You do it all, Adam, from momma's basement!!! Mom is so proud of you! 🤣🤣🤣
If you stop paying the note, the bank will repo your car. It’s easy peasy.
Agree
What are the chances of one of the 3 unnamed companies reviewing Fisker for a buyout, actually going to happen?
The better question is: What does the Fisker buyer get from the buyout?
It will go by way of the Delorean. No parts, no service, U R phukt
And it’s all software. So if you don’t have the tool, you need to know all the secrets that only programmers and insiders knew. Agree
Just stop paying😂 brilliant idea bro😂
The bank will just get your car or you would have to pay even more interest rates😂
Agreed. Not a good idea.
1:24 you aren't supposed to read "end quote" 😂
Super helpful
@@Aslash304 let's go brandon